intergen - dynamics in the cloud

Steven Foster and Simon Bright 22 September 2011

Dynamics in the cloud

Dynamics in the Cloud

What is ‘The Cloud’

Generally

The Microsoft Cloud Platform

Cloud Benefits

Promised

Realized

The Dynamics Cloud Offerings

Real World Example: MedRecruit

What We’ll Discuss


“Cloud Computing is a model for the procurement of computing resources whereby they are

purchased as a utility and consumed over the Internet.”


Platform as a Service Software as a Service


Cloud Value Proposition The Why…


New Economics Reduced Management Increased Agility

• Pay for what you use

• Predictable costs

• Shift from capital expenses to operating expenses

• Economies/Qualities of Scale

• No maintenance

• Faster deployment

• Instant upgrades

• Multilayered security framework and backup

• Latest software for users

• Internet collaboration

• Anywhere access

• Instant self-provisioning


What is driving investment decisions?


1st Class Cloud Support

Underlying architecture is multi-tenanted

CRM 2011 is 2nd iteration of Cloud offering

True Software as a Service

Near 100% parity between Cloud and On-Premise

Commitment to release to Cloud first

New features will land in CRM Online immediately

Very fast setup

Up and running in 15 minutes

Dynamics CRM Online


Typical Microsoft Dynamics CRM 50 user deployment

= General costs On-premise cost

Microsoft Dynamics CRM Online cost

Savings

Infrastructure , Hardware OS’s & maintenance $85,000 Included

CRM Software/ SaaS Fees $78,000 $94,000

Operations (1 day / month) $45,000 $45,000

Total $208,000 $139,000 $69,000

Per user per month $115/user/month $77/user/month $38/user/month

Back of the Envelope. Incl. External connector, 3 servers. Cost of capital: 12%


Commitment to ship all 4 ERP’s as Online Offerings

NAV ‘7’ will be first – sometime in 2012

AX, GP, SL will follow with their next versions

Caveats

We don’t know exactly what it will look like yet

Don’t know how Azure COGs will affect pricing

Right Now

SPLA Hosted NAV in Intergen virtualized datacentre

App-V can deliver additional benefits

Dynamics ERP Online


Office 365 is an easy first step for existing customers

Light up SharePoint and Lync integration quickly/cheaply

Dynamics CRM Online default choice for new deployments

Cost saving are real and significant

Windows Azure ideal for Customer Portals

Cheap, reliable and scalable

‘All in the Cloud’ possible for new businesses

Office 365 + CRM Online + Windows Azure

ERP Products still >9 months out for cloud support

Don’t delay ERP investment in anticipation

Focus on web services based integration

What Does it Mean for Dynamics Customers


Key details

Founded 2006

Started on CRM 3 + Small Business Server 2003

Grow at 100+% per year

2nd Deloitte Fast 50 in 2009

Originally all on premise; now hybrid on premise + cloud

Key focus now is driving operational efficiency

HQ is Queenstown

Australian office is Coolangatta

About MedRecruit


MedRecruit Portal


Year 1

Public Cloud Private Cloud On Premise

Website

Core Apps

CRM

ERP


Email is mission critical

But do not care where the Email Server is

Perfect world need access anywhere including office apps

Office 365 obvious choice and relatively simple transition

Looking at how Lync and SharePoint can be leveraged in the organisation

Stage 1 – Moving Office Apps to the Cloud


Been on Xero since day 1

Xero delivers all those promised benefits

of Cloud

But Xero runs out of Ooomph as business

becomes complex

Integration with CRM

Large invoice volumes

Buyer generated invoices

Moving to NAV; Hosted by Intergen

Stage 2 – Transitioning from Xero to NAV


Current State


Website

Core Apps

CRM

ERP


Current State

CRM is Core LoB System

Users since version 3, upgrade to version 4

Extensively customized

Customer self service portal

Would like to move to Cloud

Not for cost reasons

Reliability focus

But Hard to get there

3 versions of customizations

A big functionality work stream

Will move portal first

Prepare CRM over time

Stage 3 – Mission Critical Apps


Future 12 months out


Website

Core Apps

CRM

ERP


Continued high uptake rates for Dynamics CRM 2011

Dynamics AX 2012 release will drive tier 1 compete

Clients will continue to evaluate the benefit of the cloud – most will take a baby step some will step right in

Dynamics NAV ‘7’ will aid companies wanting to drive a full cloud solution

Office365 will guide clients towards the cloud

Sumary: What does the coming year hold?

Questions

Thank you

intergen - dynamics in the cloud

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