Management Information SystemsWhat Is MIS?Goal of MISAligning the IS to achieve business goals and objectives

MIS = Management Information SystemsMIS is the development and use of information systems that help businesses achieve goals and objectivesKey elements of MIS:Development and useInformation systemsBusiness goals and objectivesSee the video explanationWhat is MIS?Copyright 2010 Pearson Education, Inc. Publishing as Prentice Hall

Why Is Introduction to MIS Important in the Business School?

MIS ManagerThe MIS manager runs the MIS department. The MIS manager must be comfortable with both computer technology and the organizations business.

Development and Use of Information Systems

Five-Component Framework of an Information SystemCopyright 2010 Pearson Education, Inc. Publishing as Prentice Hall

Information technology, information systems, and work systems

Functions of an Information System

CONTEMPORARY APPROACHES TO INFORMATION SYSTEMS

Conceptual Framework of IS Knowledge

Roles of IS in Business

The Interdependence Between Organizations and Information Systems

How Does IT Differ from IS?IT includes:HardwareSoftwareData componentsInformation technology refers to:MethodsInventionsStandardsProductsIT could be thought of as information tools.Copyright 2010 Pearson Education, Inc. Publishing as Prentice Hall

IT alone will not help an organization achieve goalsYou cant build a house with tools alone. It takes people, procedures, and instructions. IS = IT plus people and proceduresIS makes IT useful

How Does IT Differ from IS? (contd)Copyright 2010 Pearson Education, Inc. Publishing as Prentice Hall

Think creatively about problems, challenges, and opportunities and find ways to apply IT and IS Create innovative applications using emerging (new) technologiesFind ways to gain a competitive advantage with information systems

How Do Successful Business Professionals Use IS?Copyright 2010 Pearson Education, Inc. Publishing as Prentice Hall

Classic Management FunctionsHistorically, managers have had these main functions:PlanningOrganizingStaffingDirectingControlling

PlanningManagers devise both short-range and long-range plans for the organization and set goals to achieve those plans.

OrganizingManagers must decide how to use resources, such as people and materials.

StaffingManagers must hire and train workers.

DirectingManagers guide employees to perform their work in a way that supports the organizations goals.

ControllingManagers monitor the organizations progress toward reaching its goals.

Classic Management PyramidTop-level managersMiddle-level managersLow-level managersStrategicTacticalOperational

Levels:Senior managers: make long-range strategic decisions about products and services Middle managers: Carry out the programs and plans of senior management

Operational managers: monitor the firms daily activities ManagementWHY INFORMATION SYSTEMS?

Strategic Level ManagementThis level of management focuses on the planning functions of the organization.

Tactical Level ManagementAt this level, management focuses on organizing and staffing to carry out the visions of top-level managers.

Operational Level ManagementThe focus of this level of management is on directing and controlling workers to perform the planned activities.

New Management ModelMany industries are finding that they can do without middle managers.For these businesses, communication that was once carried out by middle managers has been replaced by computer networks.The result has been a flattened management pyramid.

Flattened Management PyramidTop-level managersLow and Middle-level managersWorkersStrategicTacticalOperational

Role of Information Systems in OrganizationsSupport of its business processes and operationsSupport of decision-making by its managersSupport of its strategies for competitive advantage

Role of Information Systems in OrganizationsIt can provide early warning signals of problems that originate both externally and internallyIt can automate routine clerical operationsIt can assist all levels of managers in making routine (programmed) decisionsIt can provide the information necessary for management to make strategic (non-programmed) decisions

TOWARD THE DIGITAL FIRMThe Widening Scope of Information Systems

Trends in Information Systems

Flattening organizations Separating work from location Reorganizing work-flows Increasing flexibility Redefining organizational boundaries

TOWARD THE DIGITAL FIRMNew Options for Organizational Design

TOWARD THE DIGITAL FIRMFlattening Organizations & Information Systems

Redesigned Work Flow For Insurance UnderwritingTOWARD THE DIGITAL FIRM

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