Leadership Development in Global Library Environment

全球图书馆环境中的领导培养

Wang, Xuemao

王雪茅Johns Hopkins University

约翰 • 霍普金斯大学 xmw@jhu.edu

Advanced Digital Library Seminar, Aug. 14-17 Beijing, China

2023年4月19日

Introduction

• Self introduction 自我介绍• A quick survey of audience 听众调查 :

– How many of you from academic library? 请问有多少人是在高校图书馆工作的？

– How many of you from public library? 请问有多少人是在公共图书馆工作的？

– How many of you are “managers” or “project leaders” for digital library project? 请问有谁是数字化图书馆项目的带头人？

– How many of you are hands-on “doers” for digital library project? 请问有谁是真正亲自在做数字化图书馆项目的？

Presentation Outline今天日程

• Introduction 介绍• My presentation 讲座• Section 1 – Globalization, Global Library and Leadership

Development 第一部分—全球化，全球图书馆以及领导培养– Globalization and Global Library concept 全球化和全球图书馆的概念– Library leadership development: crisis and opportunities 图书馆领导培

养：危机和机遇– Library leadership development in a global context 从全球化角度考虑

图书馆领导培养• Section 2 – Library Strategic Planning 图书馆战略规划

– Library strategic planning 图书馆战略规划– Some special notes on planning for digital library initiative 数字化图书

馆发展计划的特别提示• Interactive discussion! – 互动式讨论• Feel free to interrupt me for questions. I like questions!! But don’t

expect me have all answers!! 欢迎大家提问 !

Section IGlobalization, Global Library

and Library Leadership Development

第一部分—全球化，全球图书馆以及领导培养

What visionary people say aboutGlobalization?

• “I feel about globalization a lot like I feel about the dawn… I didn't start globalization, I can't stop it…”

– Thomas Friedman from “The World is Flat”.全球对我而言 , 就像是黎明一样 , 我无法开始 , 也无法停止

• “The Jack Welch of the future cannot be me. I spent my entire career in the United States. The next head of General Electric will be somebody who spent time in Bombay, in Hong Kong, in Buenos Aires. We have to send our best and brightest overseas and make sure they have the training that will allow them to be the global leaders who will make GE flourish in the future” – Jack Welch, former CEO, GE

未来的捷克威尔希不可能是我 . 我的终生事业都在美国 . 通用电气的下一任总裁不会这样 , 他将会在孟买 , 香港 , 或者布诺爱丽丝停留 . 我们必须将我们最出色的人才送到国外去 , 确保他们能够得到训练让他们成为全球性的领导人才 , 从而让 GE 的未来更加辉煌

Globalization全球化

• Definition 定义– “Globalization as the interweaving of markets, technology, information

systems and telecommunications systems in a way that is shrinking and flattening the world.”

• Implications – a double-edged sword! 全球化是一把双刃剑• Impact: macro-level vs. micro-level

从宏观和微观的角度来看全球化的影响• Key trends with globalization 全球化的主要趋势

Cultural, global economy, capital expansion, and global labors• Why do libraries care? 全球化对图书馆的意义

Global Library全球图书馆

• A new concept! 一个新的概念 !– We used to say “the end of stand-along library”, now we

shall say it soon “the end of local library”, and the beginning of the “global library”.

• Global Library – a derivative of globalization 全球图书馆—全球化的衍生物

• Examples of GL or global library-like services 全球图书馆或者类似全球图书馆服务的实例

– OCLC virtual reference QuestionPoint (http://www.oclc.org/questionpoint/about/default.htm)

– Global distance education with library services (http://www.logintolearn.com/nextdistance.html)

– Global Library Initiative (http://www.globallibrary.org/en/index.php)

– Multi-National Corporate (MNC) global library services (http://www.online-information.co.uk/2004proceedings/thursam/heye_d.pdf)

Global Library (Cond’)全球图书馆

• Characteristics of Global Library (debatable!) 全球图书馆的特点 ( 有待争论 !)– 1) is globally accessible in either virtual or

physical library environment; 2) serves global public or institutional users with 24x7 services; 3) hosts global-focused library collections and resources; 4) employs global talents; 5) operates globally with headquarter in home country, and activities in regional and national areas; 6) is actively engaged and involved library related activities among global communities.

Global Library (Cond’)全球图书馆

• The benefits of Global Library:– Integration of resources– Have equal access local and global to all resources– Maximized productivity and minimized operational cost– Leverage the local and specialized talents – Promote and spread international library standard, in the

meantime respect and preserve local civilization and culture

• The challenges of Global Library:– Make the local culture diminish – Deal with various cultures in management – Understand local religion, ideology, political systems etc– Require new managerial skill sets in a global and cross-

cultural management environment

A few words about leadershipLeadership vs. Management

Leadership Management A leader does the right things. A good manager does things

right.

Leadership is about effectiveness. Management is largely about efficiency.

Leading is about what and why. Management is about how to do things.

Leadership is about trust and about people.

Management is about systems, controls, procedures, policies, and structure.

Leadership is about innovating

and initiating. Management is about copying,

about managing the status quo. Leadership looks at the horizon,

not just the bottom line. Management is about the bottom

line.

Library Leadership Development: Crisis vs. Opportunity 图书馆领导培养 : 危机和机遇

• What’s the crisis? 危机是什么 ?– “graying” profession “ 灰发”行业– “retiring leaders” “ 白发”领导– Recruiting problems – attract the best and brightest 如何吸引高素质的人才 ?– Traditional LDP lacks of global perspectives 传统的图书馆领导培养缺乏全球观念

• What’s the opportunity? 机遇是什么 ?– Chinese expression on “crisis”: danger + opportunity 中文对危机的理解 : 危险 + 机遇– Libraries face transformational changes – Take globalization advantage 利用全球化的优势

Examples of American Libraries’ LDPs 美国图书馆领导培养项目的实例

Examples of Chinese Libraries’ LDPs 中国图书馆领导培养项目的实例

New Dimension of Leadership Development – Cultural Intelligence (CQ)

领导培养的新要素—文商 (CQ)• What is CQ? 什么是 CQ? • Why CQ matters? CQ 的重要性• Diversity management in business 管理中的多元化管理• New cross-cultural management 跨文化管理• Global leader needs to be high on CQ!

全球性的领导必须有高 ‘文商’ !• CQ and Global Library management CQ 和全球图书馆管理的关系

Global Leadership Traits全球性领导人才的特征

• Library Leadership Development in Global Context 全球化环境中的图书馆领导人才培养The key component of cross-cultural

management qualities is the global literacy.

“To be globally literate means seeing,

thinking, acting, and mobilizing in culturally

mindful ways” (Rosen & Digh)

Leadership Qualities Cross-Cultural Management

Section IILibrary Strategic Planning

with focus on Digital Library Initiatives

第二部分 : 着重于数字化图书馆项目的图书馆战略规划

Overview of Johns Hopkins 约翰 - 霍普金斯简介

• Johns Hopkins Institute/Enterprise

约翰•霍普金斯• Johns Hopkins University

约翰 • 霍普金斯大学 • Our schools 所属院系• Our libraries 所属图书馆

Sheridan Libraries’ Mission肖瑞丹图书馆的主要任务

• The mission of the Sheridan Libraries is to advance research and teaching at The Johns Hopkins University by providing information resources, instruction, and services. The Krieger School of Arts and Sciences, the Whiting School of Engineering, and the School of Professional Studies in Business and Education comprise the library's primary constituency. The libraries also serve as a university-wide resource supplementing the collections of the independently-administered libraries serving the University's other schools. 

肖瑞丹图书馆的主要任务是 , 通过提供信息资源 ,教育和相关服务 , 从而促进约翰 • 霍普金斯大学的科研和教学 .

Library Strategic Planning图书管战略策划

• What is strategic planning? 什么是战略策划 ?• Major processes and components of strategic planning

战略策划的主要程序和要素– SWOT analysis (SWOT 分析 )– Goals/objectives ( 目标 /方针 )– Strategic directions ( 战略方向 )– Recommended actions (推荐措施 )

• Planning and managing changes in digital structure 策划和管理数字化环境中的变化• The trend of “convergence” “集中化”的趋势• The trend of Global Library - global library staffing 全球图书馆的趋势—人员管理

Key Planning Questions 策划中的主要问题

• What’s your library’s mission?你们图书馆的主要任务是什么 ?

• What’s the SWOT analysis tells you about your library? SWOT 分析给你们图书馆什么启示 ?

• Where you see your library in next five years? 你认为你们图书馆未来五年会是什么样子 ?

• How can you get to there from here? 你如何达到你的目标 ?

• What’s your planning process?你的策划过程是什么 ?

• What’s your time table?你的时间表是什么 ?• What outcome you expect?你所期待的结果是什么 ?

Example of Strategic Planning Components with Library’s Focus

以图书馆为重点的战略策划要素• Vision/mission 理念 / 任务• Goals/objectives 目标 /方针• Strategic directions/recommended actions 战略方向 /建议措施

• Stakeholders 利益相关者• Budget 财政预算• Space 空间• Staff 员工• Collections 藏书• Infrastructure 基础设施• Electronic resources 电子资源• Automated systems 自动化系统• Services 服务• Measurement/assessment 测量 /评估

Sheridan Libraries five-year Goals (Draft)肖瑞丹图书馆的五年计划 (草案 )

• Goal 1 - Expand and Preserve Access to Information for the Current and Future Hopkins Academic Community, Including Assisting Faculty, Staff, and Students in Navigating and Mastering the Changing Information Environment.– See here for Strategic actions目标一：为现在和将来的霍普金斯学术团体提供

获取信息的渠道，并且将之扩大，这将包括帮助教职工和学生在瞬息万变的信息环境中浏览获取信息。

Sheridan Libraries five-year Goals 肖瑞丹图书馆的五年计划

• Goal 2 - Advance the library's digital activities, focusing on faculty and student needs.– See here for Strategic actions

目标二：以师生需要为重点，发展图书馆的数字项目。

Sheridan Libraries five-year Goals 肖瑞丹图书馆的五年计划

• Goal 3 - Integrate and strengthen instructional support services and programs. – See here for Strategic actions

目标三：整合并且加强教育支持服务和项目。

Sheridan Libraries five-year Goals 肖瑞丹图书馆的五年计划

• Goal 4 - Foster an organizational culture that enables staff to excel– See here for Strategic actions

目标四：创造一个良好的文化氛围，让员工能够超越自己。

Sheridan Libraries five-year Goals 肖瑞丹图书馆的五年计划

• Goal 5 - Create library space that provides a productive environment conducive to research, study and staff work.– See here for Strategic actions

目标五：创造一个好的图书馆环境，从而促进研究，学习以及员工工作。

Sheridan Libraries five-year Goals 肖瑞丹图书馆的五年计划

• Goal 6 - Develop a strong support base– See here for Strategic actions

目标六：发展一个健全的支持基础

Sheridan Libraries five-year Goals 肖瑞丹图书馆的五年计划

• Goal 7 - International Outreach: Create and pursue focused international activities and programs to position the Libraries and our users to thrive in a global information environment.– See here for Strategic actions

目标七：国际性合作：创造并且继续国际项目和合作，从而是图书馆及其用户在全球化的信息环境中成功。

Notes on Planning of Digital Library Initiative数字化图书馆发展计划的特别提示

• Definition of Digital Library (DL)

什么是数字化图书馆 (DL)?• DL planning it not just about technologies

DL策划不仅仅包括技术…• DL planning cores: organizations,

infrastructures, resources (collection vs. human) and collaborations. Example: CDL

DL策划的核心包括 : 所属院校 , 基础设施 ,资源 (藏书和人力 ), 以及合作 . 例如 : CDL

Question/Discussion 提问与讨论

• What I like to learn from you:– What are your thoughts/concerns of DL in

general? 你对 DL 的看法与想法 – Talk about any established, proposed or on-going

DL development/projects in your organization or others you know 举例谈谈你知道的已建立 , 正在建设中或筹建中的 DL 项目

– What could be issues (especially unique issues) about DL in China now and future? 谈谈你认为具有“中国国情” 的 DL 问题 , 建议

THANK YOU!谢谢 !

xmw@jhu.edu