Page 1 of 2

Michael C. Bennett1211 Birch Haven Circle * Monona, WI 53716

(608) 220-4550 * runcurl@yahoo.com

Technical Skills

Set up and administered over 200 medical personnel user accounts in an Army Field Hospital unit’s systems network

Installed, configured and administered Windows Desktop Operating Systems Configured and administered Windows Server 2012 including Windows Active Directory Troubleshot, repaired, and maintained PCs Troubleshot and repaired various medical equipment Repaired and maintained U.S. Navy navigation, radar and communication systems Re-imaged computers with the updated software

Professional Experience

Dept. of Veteran’s Affairs, North Central Consolidated Patients Accounts Center 2005- 2015Financial Accounts SpecialistReviewed health insurance company explanation of benefits for appropriateness of denials

Applied customer service skills in dealing with dissatisfied veterans Followed up on active accounts and resolved issues with payers; approximately 13,000 claims

per year

Humana 1999-2005

Claims Processor

Responsible for managing and processing insurance claims and sales applications

Used customer service experience to address complaints of irate customers Thoroughly reviewed and validated information on all medical claims received, approximately

10,000 claims per year

UW Hospital 1993-1999

Biomedical Engineering

Troubleshot and repaired critical medical equipment Communicated and coordinated with medical staff to provide maintenance of patient monitors

U.S. Navy Active and Reserves (Retired) 1986-2005

Page 2 of 2

Attached to field hospital unit as an Electronics Technician while in Reserves

Completed tour of duty on a fast attack submarine as an Electronics Technician

Deployed to Kuwait as Network Systems Administrator while in Reserves Managed and supervised junior personnel with daily work assignments Performed evaluations of personnel within department

Michael C. Bennett

Education Madison College, Madison, WI – A.S., IT-Systems Administrator; Graduation: Spring/2017 Edgewood College, Madison, WI – B.A., Business 1994 – 1997 Madison Area Technical College – A.S., Electronics Technology 1992 – 1994 U.S Marine Corps and U.S. Navy 1983 - 1986