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2 1987

NakladnikEconomic d.o.o. Vitez

Za nakladnikaFranjo Rajković

UredniciMario MlakićVedran Skočibušić

LektorAlojz Gučanin

Prijevod na engleskiBojana DimitrijevićBruno Žuljević

FotografijeFoto arhiv poduzeća Economici obitelji Rajković

Urednik fotografijeSiniša Skenderija

Design i grafička pripremaMario Rajić

TisakGrafotisak Grude

Tiraž2.000

Godina2013.

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Sadržaj-Contents

4 Predgovor-Foreword 6 Uvod-Introduction

ODLUKA-DECISION 16 Vizijarazvitka - Vision of development 22 Aktivanrastpoduzeća-Active growth of the company 30 Širenjeprodajnemreže - Sales network increase 34 Povratakiproizvodnji - Production return 36 Asortimanproizvodaiusluga-Products and services assortment

IZAZOVI-CHALLENGES 48 Rastpoduzećaznačiirastopćine,grada…- Growth of company signifies growth of municipalities, cities … 49 Trgovinskiiposlovnicentar-Trade and business centre 52 Noveposlovnevizijeiinicijative-New business visions and initiatives 60 Economic–liderfranšiznogposlovanjauBiH-Economic – the leader of the franchise business in BiH 68 Razmjenaznanjaiiskustava-The exchange of knowledge and experiences

SNAGA-STRENGTH102 Znanjeosiguravarast - Knowledge ensures growth103 Aktivnoformiranjetimova-Active team formation110 Ugledpoduzeća - Company reputation115 Snagajeustručnosti- Strength is in professionalism 117 Partnerskiodnosisutemeljobostranogzadovoljstva - Partnership is foundation of mutual satisfaction

LJUDIIVRIJEME-PEOPLE AND TIME141 Jačanjekadrovskestrukturepoduzeća-Strengthening of company’s personnel structure143 Educiranjekaostalnizadatak-Education as a permanent task147 Šansezauspjeh-Chances for success160 Afirmacijadostignućairezultata-The affirmation of the achievements and results172 Nagradeipriznanja - Awards and recognitions186 Budućnost-The future

OBITELJ-FAMILY200 Ideja - Idea202 Zajednodouspjeha-To Success Together204 Noveideje-New Ideas205 Idemodalje-We Move On206 Sadašnjostibudućnost - The Present and the Future

4 1987

prof. dr. Boris Tihi, akademikProfessor Boris Tihi, Ph.D., academician

Predgovor

U životu svih nas četvrt stoljeća je veli-ki vremenski period. Na ovim prostorima,zadnjih25godina jeobilježenomnoštvomdogađaja,previranja,promjena, tranzicija...Zbog toga je zaista zahtjevan projekt opi-sati i predstaviti što se sve desilo u tomeperiodu. Kompanija Economic iz Viteza seodvažilanatajkorakželećiovakvimdjelomostavitisvojpečat,sadašnjimibudućimge-neracijama.

Čitajućiovumonografiju,čovjeksemorazapitati koliko događaja i ljudi je obilježiloovu kompaniju. Dugo vremena poznajemEconomic imorampriznatida sam iznena-đen svime što se nalazi u monografiji. Li-stajućistranicevidisedauspješanposlovnirazvojnijejediniimperativEconomica.Kom-panija jeuvijekpokazivala interes i senzibi-litet za svoje društveno okruženje, trudilaseoplemenitisvakiaspektsvogposlovnog,društvenog, sportskog i kulturnog života.Svoja nastojanja i dostignuća u svakomodtihaspekatapredstavilisuupoglavljimamo-nografije pod inspirativnimnaslovima:Od-luka,Izazovi,Snaga,LjudiivrijemeiObitelj.

Strateške vizije njenog menadžmentasuononeštoštojeoduvijekkrasiloEcono-mic.TumoramizdvojitiposebnogospodinaFranjuRajkovića.Uvijek dva koraka unapri-jed,vizija,poduzetničkiduh i inicijativakojiga krase mogu se, i trebaju, izučavati kaoogledniprimjeruteorijimenadžmenta.Im-presioniranačinnakojijebalansiraosvojpo-slovniuspjeh,intereseširedruštvenezajed-niceiobiteljskiživot,kaotristupasvograda

Foreword

In our lifetime twenty five years is long period. This area has passed through many events, changes transitions in last 25 years. Because of this, it’s very difficult task to de-scribe and present what happened during that period. Economic company from Vitez had enough courage to make a decisive step in order to leave its stamp to current and fu-ture generations.

While reading this monograph, one needs to ask himself how many events and people have left their sign on this company. I’ve been familiar with Economic for a long time and I must admit that I’m surprised by everything that’s mentioned in this monograph. While leafing through the pages it’s clearly visible that successful business development is not the only imperative of Economic. The company has always showed its interest and sensibility for social environment, put its effort to noble every aspect of its business, social, sport and cultural life. All these intentions and achieve-ments were presented in the chapters of this monograph under inspirational titles; Deci-sion, Challenges, Strength, People and Time and Family. Strategic visions of this company’s management have always made Economic widely recognised. Special praise here goes to Mr Franjo Rajković. Always two steps ahead, his vision, entrepreneur spirit and initiative were always an adornment of his and they can be and should be studied as role model in management theory. The way in which he bal-anced his business success, interests of com-munity and family life as three keystones of

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i djelovanja. Monografija pokazuje samoisječke, a iz osobnog iskustva i poznanstvasgospodinomRajkovićemznamzamnogovišestvarikojesunapravljene.Teškojedabiihmoglapredstaviti i znatnoobimnijamo-nografijaodove.

Usvomerastuirazvoju,Economicjeveli-kupozornostusmjeravaoljudima,kakosvo-jim uposlenicima tako i svojimpartnerima.Ključvlastitoguspjehajeuvijekbiovezanzaznanje,edukacijuipartnerskiodnos.Slijede-ćipravilodasuljudijedinidugoročnoodrživiizvorkonkurentskeprednosti,kompanijajebrzoučila, educirala sve svoje kadrovekojisuželjeliučiti iusvajatinovaznanjategra-dila dobre partnerske odnose kao temeljeobostranogzadovoljstva.Pri tome,nisu seustručavaliulazitiupionirskepoduhvatekaoštojefranšiznisustavposlovanja,izgradnjaFranšiznog centra BiH kao intermedijatorafranšizenatržištuBosneiHercegovine.Mo-ramiskoristitiovuprigoduispomenutidajeEconomicuvijekimaodobrusuradnjusaka-demskomzajednicom,duboko vjerujući datasuradnjamožedoprinjetirazvojustručnihkadrovaidruštvaznanjaucjelini.

Opredjeljenost na znanje i ljude bit ćeimperativ daljnjeg razvoja Economica. Tur-bulentavremenaiglobalnakrizapredkom-paniju stavljaju nove izazove. Čvrsto vjeru-jemdaćesvaprethodnaulaganjauznanjeistručnosttevizijaipoduzetnostvoditiovukompanijuupravomsmjeru.

Uzadnjempoglavljumonografije,pred-stavljenajeobiteljkaojedanodstubovakojisupodržavalivizije i idejeFranjeRajkovića.Trebalojedostastrpljenjaisnageobiteljidapraterast i razvojkompanije.Zbogtoga jeovo poglavlje monografije zahvala obiteljiza svih 25 godina, kao i svojevrsna porukada je podrška obitelji jedan od preduvjetavlastitoguspjeha.

Nakraju,predVama je25godinapovi-jestijednekompanijepredstavljenaumnoš-tvufotografijaitekstova.Riječjeokvalitet-nomdjelu koje vrijedi pogledati i pročitatijergovoremnogookompanijiEconomic.Nemoguzavršiti,adaimnečestitam25godinaradaidjelovanjauzželjudaovobudesamojednaunizumonografija.

his work is really impressing. This monograph shows us only the names of paragraphs, but I know about a lot more things which Mr Franjo Rajković did from my personal experience and acquaintance with him. It would be even im-possible to present them in monograph larg-er than this. In its growth and development, Economic has paid great attention to people whether they are employees or partners.

Knowledge, education and partnership have always been key for personal success. Having in mind that people are only long sus-tainable source of advantage over compet-itors, company learnt very quickly and took great effort in employees’ education and building of excellent partnerships as foun-dations for mutual satisfaction. They didn’t hesitate to start ground-breaking enterprises as well, like franchising business system and Franchise Centre construction which serves as franchise mediator in B&H market. I would like to use given opportunity and say that Eco-nomic has maintained excellent cooperation with academe, deeply believing that this co-operation can contribute to development of skilled workers and whole community.

Economic continues with this commitment to knowledge and people as a basis for Eco-nomic’s development. Turbulent times and global recession bring on new challenges to this company. I firmly believe that previous investments in knowledge and competence as well as vision and enterprise will lead this company in right direction.

Family, as one of fundaments which sup-ported visions and ideas of Franjo Rajković, is presented in the last chapter of this mon-ograph. It took a lot of patience and strength to keep up with the growth and development of the company. For this reason this chapter is expression of gratitude to family for this twenty five years and also specific message that family support is prerequisite for person-al success.

To conclude; there’s twenty five years of one company’s history in front of you, present-ed in a number of photographs and texts. This quality work is worth reading because it tells us a lot about Economic company. It wouldn’t be possible finish and not to congratulate twenty five years of work and business activ-ity with wish for this monograph to be one in a series.

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Franjo Rajković generalni direktorFranjo Rajković, CEO

Pokušatipredstavitidvadesetpetgodinaživotajednogpoduzećaipritomupisatisvevažneljude,događaje,datume,zahtjevanjezadatak,kojegsmonekakopodsvjesnood-gađali,svjesnikakonamseuobiljumaterija-lakojegimamomožepotkrastipogreškadanekogilineštozaboravimo.

No,kaoimnogoputadosad,moralismodonijeti ovu važnu odluku i, svjesni kakonećemomoći (niti trebamo) sve učiniti za-dovoljnim, pokušali smo na najboljimogu-ći način predstaviti četvrt stoljeća jednogvremena kojeg smo proživjeli. Dvadesetpetgodinasvakodnevnihodluka,napornograda, brojnih kontakata, poslovnih proble-maikreativnihrješenjastoji izanas, jošoddanakadsmokrenulinesigurnimputempo-duzetništva.Nijednovrijemenijebilosklonoprivatnompoduzetništvuizapravojeuvijekbilodalekovišepreprekainerazumijevanja,negojasneikonkretnepotpore.Aliupravoutomeijestečarovogposla.

Prilikesmostvaralisami,prihvaćaliizazo-veispremnoseupuštaliukoštacsproble-mima,kontinuiranoulažućiuljudeiznanje,stjecalismonovaiskustvaistvaralinovevri-jednosti.Nastojali smobiti korakprijedru-gih, prepoznati na vrijemepotrebe tržišta,društvaisredineukojojživimo.

Uvod

Attempt to present twenty five years of one company and at the same time try not to forget all important people, events and dates is very demanding task. Somehow, we sub-consciously postponed this task aware of the fact that we had a lot of material and that we might forget to mention someone. Aware of the fact that we cannot make all people sat-isfied, we decided to take one important step and present a quarter century of the time we had experienced on the best possible way we know.

Twenty-five years of everyday decisions, hard work, numerous contacts, business problems and creative solutions are already behind us. But, all magic of this business is precisely in it. We have created opportunities on our own, accepted challenges, gained new experiences, created new values and we have always been ready to deal with problems by investing in people and their skills constantly. We have tried to be one step ahead of others and to recognize needs of the market, society and the environment we live in. This feeling of growth represents the true contentment we have been experiencing for all these years and which we have tried to communicate through the pages of this monograph. The feeling of contentment due to the growth of our busi-

Introduction

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Iupravotajosjećajrastapredstavljaonoistinsko zadovoljstvo, koje se provlači krozsveovegodineikojesmopokušaliprenijetina straniceovemonografije.Osjećaj zado-voljstvazbogzajedničkograstakakopodu-zeća, tako i svakog od nas pojedinačno jeono štonas svedržinaokupusveovego-dine.

Upravoo tome igovoriovamonografi-ja,kojanastojiizrazličitihkutovapredstavi-tipoduzeće i ljudekojigačine.Zaonekojinasjošnepoznajudovoljnodanasupoznajukrozslikuiriječ,azaonekojinasvećgodina-mapoznajuiliposlujusnama,dasepodsje-tenavrijeme i ljudekojisuneizostavnidioEconomica.

Nova vremena donose i nove izazove iponovno smo spremni preuzeti odgovor-nost građenja zajedničke priče o uspjehu.Jer,mismonastojalibiti,jesmoinadamosebitiidalje:Vaš partner...

Uziskreneriječizahvalesvimakojisu,nabilokojinačin,pomoglinašradkrozsveovegodine dajemo na prosudbu monografijuvremena, ljudi i projekata koji čine priču oEconomicu.

ness as well as our personal growth is the main factor that has kept us together for all of these years. That is the true message of this monograph which aspires to represent our company and the people who work in it from different point of view.

For all those who don’t know us enough, this is great opportunity to meet us better through images and words. But, for all those who have been working with us all these years or who know us very well, this book is a delightful reminder of the people and time which are Economic's indispensable part. New challenges come with new time and we are ready to accept all responsibilities. We were, we are and we will be: Your partner…

With sincere words of gratitude to all of those who have, in any way, supported our work through all these years, we trust upon your judgment this monograph of time, peo-ple and projects which form the story of Eco-nomic.

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Odluka

Decision

"Kad god vidite da netko vodi uspješan posao, budite sigurni da je jednom donio hrabru odluku."

“Whenever you see a successful business, someone once made a courageous decision.”

Peter Drucker

10 1987

ODLUKADECISION

VizijarazvitkaVision of development

AktivanrastpoduzećaActive growth of the company

ŠirenjeprodajnemrežeSales network increase

PovratakiproizvodnjiProduction return

AsortimanproizvodaiuslugaProducts and services assortment

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Stručnjaci poslovne teorije s pravomtvrde kako je donošenje odluka najteži inajodgovorniji postupak u rukovođenjuposlovnim procesima. Načiniti takav potezidonijetiodlukuopočetkuprivatnogbizni-sa u vremenu krajnje nesklonom privatnojpoduzetničkoj inicijativi, zahtijevalo je jošvećuodgovornost i velikuhrabrost. Iupra-votakavpoteznačinjen17.12.1987.godine,kada je izdano općinsko rješenje o pokre-tanju proizvodnje u obiteljskoj radionici zaizraduradijatorskihbrtvi“Garant”uVitezu.

Mira Rajković - proizvodnja radijatorskih brtvi (1987.)Mira Rajković – production of radiator seals (1987)

The experts of business theory are com-pletely right when they claim that bringing decisions is the most difficult and responsible procedure in management of business pro-cesses. To make such a move and to bring a decision to start private business in extremely unfavourable time for private entrepreneurial initiative, took a lot of courage and responsi-bility. This exact kind of move was made on December 17th, 1987 when municipal deci-sion for production activation in family work-shop for making radiator seals called “Garant” in Vitez was issued.

12 1987

Jedinatadapoznataformaprivatnogbi-znisabilajekućnaradinost,uokvirukojejejedina zaposlenabilaMiraRajković, koja jeradećinapresiproizvodilabrtvezacentral-nogrijanjeivodoinstalacije.PomoćjeimalaodsuprugaFranje,koji jekonstruiraoalatepotrebne za izradu brtvi. Sirovine je biloteškonabaviti,aproizvodilosedalekovišenoštoseuspjeloprodati.Mirajesirovinezaproizvodenabavljalaprekozanatskezadru-ge“Napredak”uVitezu.Tadasusesvipita-li samo jedno: “Hoće liovaVitežanka,maliprivrednik,nastavitisvojposao ilićestavitiključubravu?”.

No, oni sumnjičavi brzo su razuvjereni.Posao jenastavljenvišenouspješno.Vrije-mejeodmicalo,proizvodnjajenapredovala,posaoseširio.

The only known form of private business back then was a domestic one, and its only em-ployee was Mrs Mira Rajković who produced seals for central heating and plumbing by working on a press. Her husband Franjo, who had designed tools necessary for seals produc-tion, helped her a lot. Raw material was hard to get and there was a lot of produced goods waiting to be sold. Mrs Mira had obtained raw material from “Napredak” co-op inVitez. Back then, everybody asked themselves whether or not this small business woman from Vitez will continue with her own business or she will put a key in a lock.

But, the suspicious ones were wrong. The business continued more than successfully. As the time went by, production was increased and business kept spreading.

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Presa za proizvodnju radijatorskih brtvi (1987.)Press machine for radiator seals production (1987)

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Životopisuspjeha

Franjo Rajković rođen je 19. kolovoza1953.godine.

RođeniVitežaninkojijeprvaradnaisku-stvausvajaouRMKZenicatePoslovnomsu-stavuVitezit.UzraduVitezitu,završavavišukomercijalnuškolui1985.godinezapošljavaseusarajevskompoduzećuElektronabavka.„Zaražen“neizlječivim virusompoduzetniš-tva,odnajranijihdananastojipronaćinači-nedodatnezarade,pokušavajućikrozrazli-čite poslovne poduhvate započeti privatniposao. Koristeći pogodnosti djelomičnogotvaranjabivšegsustavatržišnojekonomiji,svlastitomproizvodnjombrtvi,prirubničkihspojeva i limarskih proizvoda kreće 1987.godine,kaojednoodprvihprivatnihpodu-zećauBosniiHercegovini.

TejegodineosnovaoprivatnopoduzećeRajković koje kasnije prerasta u Economic,

Biography of Success

Franjo Rajković was born on August 19th, 1953.

Born and raised in Vitez, he started to work in “RMK Zenica” and “Vitezit” where he acquired the initial knowledge. Along with a job in “Vitezit,” he finished high commercial school and in 1985 starts to work in “Elekr-tonabavka,” company from Sarajevo. “Infect-ed” by the virus of entrepreneurship he tries to find other ways to earn some extra money by trying to start his own business throughout different business projects. The year of 1987 was turning point when Franjo opened one of the first private companies in Bosnia and Herzegovina with its own production of seals, flanges and tin-smith products.

During the initial period the company was doing the business as “Rajković Company” and later it developed into Economic, one of the

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danas jedno od najuspješnijih poduzeća uBiH.Pomnopratećipotrebe tržištaEcono-micsvojudjelatnostzapočinjekaotrgovin-ska tvrtka,kojapostepenoširi lepezuproi-zvodaiusluga,proširujućivlastitudjelatnostnaproizvodnjutedrugevrsteusluga.

FranjoRajkovićjeod1995.do1997.go-dine obnašao i dužnost načelnika OpćineVitez, nakon čega se vraća svom pravomživotnom pozivu - poduzetništvu. Za vrije-meobnašanjadužnostiopćinskognačelnikapostavioječvrstetemeljerazvitkaposlovnezoneuVitezu,kojaidanaspredstavljastuprazvitkaopćine i regije. Tvorac iosnivač tedugogodišnji predsjednik Udruge posloda-vacaOpćine Vitez, utemeljitelj i prvi pred-sjednikUdruženjatrgovacaBiHteidejniza-četnikuglednemanifestacijeDanitrgovineBiH, predsjednik Upravnog odbora Sveuči-lišta“Vitez” izVitezatepredsjednikUprav-nogodboraVanjskotrgovinskekomoreBiH,tepredsjednikOOHDZBiHuperiodu2007.-2011.godine.

Aktivan jeudruštvenomipolitičkomži-votuVitezaiBosneiHercegovine.Diplomi-raojenaEkonomskomfakultetuuSarajevu.Otacjetrojedjece.

Za svoj poduzetnički angažman nagra-đen jeGrbomgradaViteza, a dobitnik je iprestižnogpriznanjaManager2005.godinezajugoistočnuEuropu,akaojedanodnaju-spješnijihposlovnihljudiuBiH2010.godineje, prema izboru čitatelja Večernjeg lista,izabranzaOsobugodineuBosniiHercego-vini.

Zadatakpoduzetnikajepoticatiistvara-tipromjene.Takostvarajuprilikepotrebnekako za vlastiti uspjeh, tako i uspjeh ljudikojiihokružuju.Izvućiodsebeononajboljeipotaknutiljudedarazvijusvesvojesposob-nosti,temeljjerazvitkapoduzećaEconomic.

Svojuživotnuiposlovnufilozofijusažeojeurečenicikoju je izrekaourazgovoruzajedanodčasopisanakondobivanjanagradezaOsobugodine2010. i kojaglasi: „Dugo-ročnogledajući,jedininačinzaostvarivanjebilo kakvog cilja u životu, pa tako i u sferiekonomije, jest biti pošten: i prema sebi ipremaljudimaidruštvuukojemživimo“.

most successful companies in B&H. Closely following the market needs, Economic starts its activity as trade company which, as the time went by, expanded the number of prod-ucts and services.

From 1995 till 1997 Franjo Rajković head-ed the Municipal Council of Vitez. After that period, he returned to his real vacation – en-trepreneurship. During period when he was mayor of the city, he set up firm foundations of Business District development in Vitez which is up until now the main keystone of Vitez Municipality development. Franjo is also recognised as founder and shaper, as presi-dent of Employers Association in Vitez, as first president of Tradesmen Association in B&H, as the originator of “Days of Trade in B&H” manifestation, as president of Management Committee on Vitez University in Travnik and as vice-president of Management Committee of Foreign Trade Chamber in B&H.

He also takes part in political and social life of Vitez and B&H. He graduated on Faculty of Economics in Sarajevo. Franjo is also father of three children.

His entrepreneurial engagement was awarded by Vitez Town Coat of Arms. As one of the most successful businessmen in B&H, he won Manager of 2005 award for SE Europe and was elected as a Person of the Year 2010 among the readers of “Večernji list” in B&H.

One of the main entrepreneurs’ tasks is to stimulate and make changes. In such way they make chances necessary for both person-al success and the success of people around them. To give the best of themselves and to encourage people to develop their compe-tence is the basis of Economic’s company de-velopment.

His life and business philosophy was summed up in sentence said during an inter-view for one magazine after winning Per-son of the Year prize in 2010 where he says: “Taking a long-term view, the only way to be successful in any sphere of life including eco-nomic, you need to be honest with you, with people and society you live in.”

16 1987

Vizijarazvitka

Tada su i postavljeni temelji i započelapoduzetnička avantura poduzeća koje ćesvojim radom pokrenuti brojne pozitivneprocese u Vitezu, Lašvanskoj dolini i Bosnii Hercegovini i postaviti standarde poslo-vanjazabrojnabudućapoduzeća.Bilajetotekprvaunizubrojnihiteškihodluka,done-senihuburnimvremenimakojasudolazila.Učile su se temeljne postavke poduzetniš-tva,shvaćalezakonitosti tržišta i tražilinaj-bolji organizacijskioblici poslovanja. Izazovjeuvijekbiotu,kaoiželjazanapredovanjemistvaranjemnovogivrjednijeg.Putrazvitkapoduzećabiojelogičan,aliihrabarukreira-njuvizijeipostavljenimciljevima.

Transformacija poduzeća Rajković u Economic (1990.)Transformation of Rajković comapny to Economic (1990)

Vision of development

In that period, foundations were set and an entrepreneurial adventure has begun. It was an adventure of a company which was about to start many positive processes in Vitez, Lašva valley and in Bosnia and Herzego-vina and establish standards of doing business for many future companies. It was just a first decision in a series of numerous and difficult decisions brought on by hard incoming times.Fundamental postulations of entrepreneur-ship had been studied together with market legality and the best organizational forms of business. The challenge was always there as well as a desire to progress and make some-thing new and more valuable.

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KlubprivrednikaiUdrugaposlodavaca

„Mi to hoćemo, mi to možemo“ bio jemotokoji je30.listopada1993.godine,nainicijativuFranjeRajkovićaokupiopoduzet-nikeViteza,kojisutogdanautemeljiliKlubprivrednikaopćineVitez.Upetmjeseci„rat-nog“ djelovanja, za vrijeme najtežih ratnihsukoba u Lašvanskoj dolini, Klubprivredni-ka općine Vitez više je napravio na sanira-nju teške humanitarne situacije u Vitezu iLašvanskoj dolini, nego bilo koja međuna-rodnahumanitarnaudrugakojajedjelovalanaovimprostorima.PrviUpravniodborKlu-baprivrednikasačinjavalisu:FranjoRajković(predsjednik), Dragan Radoš, Franjo Pavlo-vić,AlojzMlakićiNenadRajić.

KlubprivrednikaopćineVitezje12.kolo-voza1995.godinetransformiranuUdruguposlodavacaopćineVitez.Postavljajućipri-vreduipoduzetništvokaoprioritetrazvitkaopćine Vitez, članovi Udruge poslodavacasu se nametnuli kao kvalitetni sugovornicipredstavnicima političke i izvršne vlasti Vi-tezaiLašvanskedoline,realizirajućicijelinizkvalitetnihgospodarskihprojekata.

Novovrijemezahtijevalojenoveorgani-zacijskeformei1.8.1990.godinedolazidotransformacije u proizvodno, prometno iuslužno poduzeće “Rajković”. Obiteljski bi-znisseproširujepriključivanjemjošdvojicebraćeRajković1994.godinetetakotrojicabraće:Anto,FranjoiVlado,zajedničkiproši-rujuproizvodni iprodajniasortiman i traženove načine distribucije proizvoda i proši-renja poslovanja. Poduzeće je na samomepočetku bilo specijalizirano za proizvodnjui prodajumaterijala za centralno grijanje ivodovodneinstalacije,aproizvodnjasepo-stepenoširila ina izradurazvodnihelektro–ormararazličitihtipova,brtvizaradijatoreidrugecijevnezatvarače(ventile,odvajačekondenzataidr.).

Business Community Club and Employers Association

“We want, we can do it” was the parole that gathered Vitez employers on October 30th, 1993 following the initiative of Fran-jo Rajković. They together founded Business Community Club in Vitez. Following five months of war and the heaviest war conflict in Lašva valley, Business Community Club in Vitez did more to remediate difficult human-itarian situation in Vitez and Lašva valley than international humanitarian organisation po-sitioned in this region. The first Management Committee of Business Community Club con-sisted of the following members: Franjo Ra-jković (president), Dragan Radoš, Franjo Pav-lović, Alojz Mlakić and Nenad Rajić.

Business Community Club in Vitez was transformed and renamed to Employers Asso-ciation in Vitez on October 12th, 1995. By put-ting economy and entrepreneurship as the pri-ority of Vitez Municipality development, the members of Employers Association imposed themselves as perspective partners to polit-ical and executive representatives of Vitez and Lašva valley, realizing a great number of high-quality economic projects.

The path of company’s development was logical and brave in creating a vision and es-tablished goals. New time required new or-ganizational forms and in August 1st, 1990 company was transformed to production, trade and service company “Rajković.” Family business expanded in 1994 when two other Rajković brothers joined, so three brothers – Anto, Franjo and Vlado expand together man-ufacturing and sales assortment and look for new ways of products’ distribution and busi-ness activity. At its beginning, company was specialized for production and selling materi-als for central heating and plumbing installa-tions and this production gradually extended on production of different types of switch-boards, seals and other pipe fasteners (valves, condenser isolators, etc.).

18 1987

Novi iskorak u organiziranju i tržišnompozicioniranju poduzeća predstavljala jeodlukadonijetakoncem1991.godine,kadadolazi do transformacije poduzeća, kojedobiva imepokojemćeuskorobitipozna-todiljemregije -EconomicVitez.Snovomstrukturom i novimposlovnimambicijama,poduzeće nastavlja graditi poslovanje s ja-sno formuliranom vizijom - razvitak na na-čelima privatnoga poduzetništva i visokekvaliteteukupnogaposlovanja.Organizacij-ski,poduzećerasteiusvajanovestandardeposlovanja,otvarajućipostepenonovatrži-šta.Projiciraniposlovniciljevinametnulisui potrebu izgradnjeposlovnogobjekta kojibiodgovaraopotrebamapoduzećaisveve-ćim potrebama tržišta. Otpočele su tako ipripremezarealizacijuizgradnjeposlovnogobjekta,nopočetakratnihdešavanjaprivre-menojezaustaviosvezapočete(inesamo)poslovneprocese.

No,čimsestekliminimalniuvjeti,donije-tajenovahrabraodlukadaseuzemljiuko-jojsejošuvijeknijerazmišljalooinvestiranjuipokretanjuposla, izgradiposlovniobjektiiznova započne s poslovanjem. Otvorenje

Boro i Branko Rajković polažu kamen temeljac za prvi poslovni objekt Economica u centru Viteza (1991.)Boro and Branko Rajković laying foundation stone for first Economic's business building in the centre of Vitez (1991)

A new step in company’s organisation and market positioning was represented by deci-sion made at the end of 1991 when company was transformed and new name was given – Economic Vitez. With new structure and new business ambitions the company continues to build its business with clearly defined vision – development based on principles of private entrepreneurship and high quality of overall business activity. Company develops organisa-tionally and acquires new business standards, gradually opening new markets. Projected business goals imposed necessity for new busi-ness building construction which will meet the company’s needs and growing market’s demands. Not a long time after that, prepara-tions for construction realisation of business building started, but the war outbreak tempo-rarily stopped all processes including business ones.

But, as soon as minimal conditions ap-peared, a new brave decision was made – to build a business building and to start from the scratch in a country where there was no sign of investing and business activities. This new Economic’sbuilding was opened on August 1st,

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poslovnog objekta poduzeća Economic ucentruViteza,površineod650m21.8.1994.godinesimboličnojeistvarnounijelonaduumogućuboljubudućnostVitezaiSredišnjeBosne.Auduhudavnopromovirane vizijerazvitka,nastavljajusedaljnjaulaganjakakou infrastrukturupoduzeća, tako i unajvaž-niji segment poslovanja – u ljude i znanje.Poduzeće bilježi konstantan rast prometaiostalihpokazateljaposlovanja,proširujućiponuduproizvodaiuslugaiusferumonta-žeiprometaračunarskeopreme,uredskognamještajaitelefonije.

Od samih svojih početaka Economic jebioponosannasvojekupce,kojisupokaza-li izuzetnuvjernost.Osnovni razlozi koji sumotiviralipotencijalnekupcebilisu-uspješ-no dimenzioniran asortiman, pristupačnecijeneikvalitetnausluga.

Dolazak uzvanica na svečanost otvorenja objekta Economica u centru Viteza (1994.)Guests coming to opening ceremony in the centre of Vitez (1994)

1994 in centre of Vitez with its 650 m2. This brought a symbolic, but also real hope in pos-sible better future of Vitez and Central Bos-nia. Further investments in company’s infra-structure were continued as well, in the most important business segment – people and knowledge. The company registers a constant trade growth and growth of other business indicators by expanding its products and ser-vices offers to computer equipment assembly and trade sphere and in office furniture and telephony sphere.

From the beginning, Economic has al-ways been proud on its customers, who have demonstrated an exceptional loyalty. Basic reasons which have motivated potential cus-tomers were successfully sized assortment, fair prices and high-quality service.

20 1987

Proslava Božića (1995.)Christmas celebration (1995)

Uposlenici Economica (1996. )Economic employees (1996)

Ivica, Renata i Ilija (1996. )

Znak pažnje direktoru (1995.)Appreciation sign to CEO (1995)

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Obljetnica (1996.)Anniversary (1996)

Uposlenici (1997.)Employees (1997)

Šefica računovodstva u ulozi voditeljice (1997.)Chief accountant as a host (1997)

Obraćanje generalnog direktora (1997.)Chief Executive Officer speech (1997)

Pokloni za Miru i Franju (1996.)Gifts for Mira and Franjo (1996)

22 1987

Aktivanrastpoduzeća

Logika rasta poduzeća, razvitak kvali-tetnih poslovnih odnosa s brojnim dobav-ljačima iporastponudezahtijevali sunovuodlukuihrabarinvesticijskiiskorak,kojegjeEconomic napravio 6. rujna 1997. godine,simboličnim činom polaganja kamena te-meljca za novu poslovno, tehničku zgradupoduzeća,naprostoruPoslovnogcentra96Vitez.Poduzećejesvejasnijezauzimalopo-ziciju liderameđu trgovinskimpoduzećimauSredišnjojBosni,aposlovnaekspanzijajenametnula i potrebu što jasnije strategijedaljnjegrazvitka.

Luca Rajković blagoslivlja kamen temeljac Economica u PC 96 (1996.)Luca Rajković blessing foundation stone for Economic in BC 96 (1996)

Active growth of the company

The logic of the company’s growth, de-velopment of the high-quality business rela-tionships with numerous suppliers and the offer increase, demanded a new decision and a brave investment step which was made by Economic on September 6th, 1997 by symbolic act of laying a foundation stone for new busi-ness and technical building in Business Centre 96 Vitez. Leading position among business companies in Central Bosnia was becoming clearer and business expansion had imposed necessity for even clearer strategy of further development.

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I kao što je bilo i prethodnih godina,poduzeće Economic, usvajajući zakonitostimodernogposlovanja,pristupaizradiiusva-janju strategije razvitka poslovanja, čimeiznovapostavljastandardeusferipoduzet-ništvauSredišnjojBosni.Ugledniprofesor-ski tim Ekonomskog instituta iz Sarajeva,

Franjo i Mira Rajković sa Vesnom Marković na gradilištu Economica (1997.)Franjo and Mira Rajković with Vesna Marković on Economic’s building-site (1997)

Izgradnja Poslovnog centra Economic (1997.)Construction of Economic Business centre (1997)

Just like it was years before, Economic once again sets standards in Central Bosnia entrepreneur sphere by acquiring legality of contemporary business activities and by de-veloping and acquiring business development strategy. Prominent team of professors from Economic Institute in Sarajevo, formed of

24 1987

Zora, Vedina, Vlado, Melisanda, Hikmet (1998.)

Ponosna majka Luca sa sinovima Franjom i Vladom (1999.)Proud mother Luca with her sons Franjo and Vlado (1999)

Hikmet Hrustanović, projektiranje PC Economic (1998.)Hikmet Hrustanović, BC Economic design (1998)

"Sretno" (1999.)“Good luck” (1999)

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kojegsusačinjavaliprof.dr.BorisTihi,prof.dr.NikolaGrabovac,prof.dr.AntoDomazetimr.NenadBrkićzapotrebeEconomicaura-dio jeposlovnu studijupodnazivom“Stra-tegija razvoja poduzeća Economic d.o.o.Vitez”, a koja je predstavljena 17.12.1997.godine.Poduzećejekontinuiranimulaganji-mauedukacijukadrova,usvajanjemnajbo-ljih iskustava modernih poduzetničkih vje-ština i znanja i ulaganjem u infrastrukturupoduzećastvaralokvalitetnutržišnupozici-ju,pokrećućiposlovneproceseuVitezu,aliiširemokruženju.NovipoduzetničkiimpulskakoEconomicu,takoicijelojposlovnojza-jednicibilajesvečanostotvorenjaposlovnezgradenaprostoruPoslovnogcentra96uVitezu23.4.1999.godine.Nova,suvremenoi funkcionalno dizajnirana zgrada raspola-galajesa2700metaračetvornihkorisnogaprostora, a vrijednost investicije je iznosilaokodvamilijunanjemačkihmaraka.NovimradnimprostoromEconomicjehrabroisko-račio u novu dimenziju poslovanja. Sloganpoduzeća je najbolje opisivao mogućno-sti,želje inačinposlovanja:Vaš partner za uspješan biznis.

Svečanu vrpcu na otvorenju Poslovnog centra Economic presjekla je majka Luca (1999.)Ribbon cutting by mother Luca during opening of Economic Business centre (1999)

professor Boris Tihi, Ph.D., professor Nikola Grabovac, Ph.D., professor Anto Domazet, Ph.D. and Nenad Brkić, M.A., made a business study called “Development strategy of Eco-nomic Ltd. Vitez company“, which was pre-sented on December 17th, 1997. By perma-nent investments in education of personnel, by adopting the best experiences of modern business skills and knowledge and by invest-ment in company’s infrastructure, this compa-ny has created a high-quality market position by running processes in Vitez and in wider environment. A new entrepreneur impulse to Economic and the rest of business community was opening ceremony of business building in PC 96 on April 23rd, 1999. This modern and functionally designed building disposed with 2700 m2 of useful space and investment cost was approximately two million marks. With new working environment, Economic made brave step ahead into new dimension of busi-ness activity. The best description of compa-ny’s possibilities, aspirations and business operations was given in their slogan Your partner for successful business.

26 1987

272012 Poslovni centar Economic (1999.)Business center Economic (1999)

28 1987

Sestre Ljubica i Marica dobro raspoložene (1999.)Sisters Ljubica and Marica in a good mood (1999)

Djelatnici komercijalnog sektora (1999.)Commercial sector employees (1999)

292012

Sanja, Mira i Matea Rajković (1999.) Obitelj Rajković (1999.)Family Rajković (1999)

30 1987

Širenjeprodajnemreže

Economic se uspješno prilagođavaotržišnim kretanjima i usvojena znanja im-plementirao u strukturu i oblike vlastitogposlovanja. Primjenjujući standarde suvre-menog poslovanja Economic je, kao prvabosanskohercegovačka trgovačka tvrtkai među prvima u BiH uopće, 24.11.2000.godine uspješno dovršio zahtjevan projektusvajanja znanja i implementacije sustavaupravljanja prema zahtjevima norme ISO9002. Menadžment Economica, na čelu sgeneralnimdirektoromprošaojecijeli,vrlozahtjevniprocesedukacijeiprimjenenormiISOsustavaustrukturuvlastitogposlovanja.Usklađivanjenormiposlovanjasastandardi-masustavaupravljanjakvalitetomuposlov-

Franjo Rajković, dr. Seka Kugler, Viktor Seitschek, Željka Stević, prof. dr. Boris Tihi, Sanja Rojčević, Nijaz Alispahić i Božana Marin, dodjela certifikata ISO 9002 (2000.) Allocation of ISO 9002 certificate (2000)

Sales network increase

Economic has successfully adapted mar-ket trends which were later on implemented in structure and forms of its own business ac-tivities. By applying standards of modern busi-ness activities, Economic successfully finished demanding project of knowledge acquisition and implementation of quality management system with ISO 9002 norm on November 24th, 2000. Economic was first company from Bosnia and Herzegovina to do such a thing. Economic’s management, together with CEO, passed the entire, very demanding educa-tional process and application of ISO system norms to its own business structure. Coor-dination of business norms with standards of quality management system in business

312012

nojorganizaciji,otvorilojenoveperspektiveposlovanjaipostavljanjenovihposlovnihci-ljevapoduzeća.Ubrzojenačinjeninovi-po-kretanjemprojektafranšiznemrežeEcono-mic(FME)uprosincu2000.godine.Franšizakaometodatrgovinskogposlovanjajesvoj-stvena velikim i uspješnim kompanijama,kakvajeEconomic,kojijebioprvopoduze-ćeuBiHkojejeosnovalovlastitufranšiznumrežu.Danas,nakonvišeoddvanaestgodi-napostojanjaFME,projektsepokazaokaouspješanposlovnikoncept.FranšiznamrežaEconomicbroji52članicei58franšiznihtr-govinaširomBiH.FMEjeključnidistributivnikanal,putemkojegserealiziraoko50%pro-metaEconomica.

organisation opened new business perspec-tives and new business goals of this company which very soon came in the form of Economic Franchise Network (EFN) on December 2000. Franchise as a method of business trade is characteristic of big and successful companies such as Economic with its first franchise net-work in Bosnia and Herzegovina. Today, after more than 12 years of EFN existence, this pro-ject appeared to be very successful business concept. Economic Franchise Network has 52 members together with 58 franchise stores across Bosnia and Herzegovina. EFN is a key distributive channel through which 50% of Economic’s trade has been realised.

32 1987

Imperativkvalitete

Od samog osnutka poduzeća Economic, pojmu kvalitete kakoprodajnog iproizvodnogasortimana, tako ikvaliteti temeljnihpo-slovnihprocesaiorganizacijipoduzeća,pridavanajeposebnapozor-nost.Iakosmalimbrojemuposlenika,većodprvihdanapostojanja,poduzeće je organizirano na „školski način“, počevši od temeljnihakatapoduzeća:statuta,različitihpravilnika,dosistematizacijerad-nihmjestaipotrebnihodluka,rješenja.

Gledajućisdanašnjegstajališta,nakondvadesetipetgodinapo-stojanja,Economicjeprimjernastojanjapostizanjauspjeha,uzpre-danineumoranrad.Upoduzećujeuvijekvođenoračuna:omotivi-ranostiuposlenika,opovećanjuučinkovitostiiprimjenisuvremeneposlovneprakseuposlovneproceseupoduzeću.Aktivnojedisku-tirano:oodvijanjuprocesapružanjauslugeprodaje,potrebamaku-pacaiposlovnihpartnera,oprocesukreiranjaistvaranjaproizvodaizvlastiteproizvodnje…Svakodnevnoseradilonasmanjenjubrojapogrešakauposlovnimprocesimaistalnompoboljšanjuposlovanja.Posebna pozornost posvećivana je usvajanju pozitivne poslovneprakseuposlenikaiuvođenjunovihuposlenikauposao.

Kakojevrijemeprolazilo,spovećanjemprometa,brojauposleni-ka,prihvaćanjemnovihposlovnihizazovaiusložavanjemposlovnihprocesa,kristaliziralaseipotrebauvođenjasustavaupravljanakvali-tetompremanormiISO9001.

Uzpomoćkonzultantskekuće„AgencijaQS“izSarajeva.načelusaNijazomAlispahićemikonzultanticomJasnomMujagić-Stambol,teangažmanomsvihuposlenihupoduzećuEconomic,započetajesloženaprocedurausklađivanjaelemenataposlovanje,izrađenado-kumentacijasustavaupravljanjakvalitetom,auzsvesrdnupotporuinformatičaraolakšanajeimplementacijaupraksi.14.11.2000.Eco-nomicjedobioCertifikatIQNet-a, ISO9002:1996,kojegajegene-ralnomdirektoruEconomicadodijeliogosp.ViktorSeitschek,Presi-dentofOQS5.12.2000.godine.Primjenjujućipropisanestandardei svakodnevnopodižući kvalitetuposlovnihprocesa,prilikomprverecertifikacije24.11.2003.godine,EconomicjedobioCertifikatISO9001:2000,kojijeuručenEconomicuodstraneDr.SekeKugler,rav-nateljiceCroCerta,certifikacijskekuće izZagreba17.12.2003.go-dine.

Godine 2009., prilikom treće recetifikacije sustava, uposleniciEconomica su svojnačinposlovanjadokumentirali i implementira-li kao Integrirani sustav upravljanja prema ISO 9001:2008 Sustavupravljanjakvalitetom,ISO14001:2004SustavupravljanjaokolišemispecifikacijiHACCPAnalizaopasnosti ikontrolakritičnihtočakauugostiteljstvu. Certifikati za implementirane zahtjeve standardauručeni su uposlenicima Economica od auditora - certifikacijskekućeCroCertizZagreba.

Prilikom4.recertifikacijskogauditaEconomicjepromijeniocer-tifikacijsku kuću, vođenpotrebom izvozana zapadna tržišta, te jenakonprovedenogrecertifikacijskogaudita15.12.2012.dobioCe-tifikateTUVNord-a,koji suodstraneĐureTunjića,direktoraTUVCroatiauručeniuposlenicimaEconomica17.12.2012.godinenasve-čanomobilježavanjuobljetniceEconomica.

Učinci sustavnog radanaprimjeni i promociji sustava kvalitetevidljivi su: kroz povećanje prometa i profita poduzeća, smanjenjatroškova,uštederesursa,povećanjaučinkovitostiupravljanja,lakšegrješavanjaproblema,povećanjemotivacijeuposlenika,reduciranjegrešakauradu,jačanjeimidžapoduzeća.

Božana Marin

ISO 9002:1994

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Quality Imperative

Since the first day of Economic company, special attention has been given to production and sales assortment quality as well as quality of basic business processes and organisation. Even with small number of employees, this company was organ-ised in a “school way” starting from basic business documents such as articles of association, various regulations, to systema-tisation of working position and necessary decisions and reso-lutions.

From the present point of view and after twenty five years of existence, Economic is an example how success can be achieved through dedicated and tireless work. We always took care of employees’ motivation, efficiency increase and application of modern business practice into company’s business processes. It has also been discussed about progress of sale process, about process of making products, about customers’ and business partners’ needs… We’ve been decreasing the number of mis-takes in business processes and business improvements. Special attention has been paid to positive employees’ practice acquisi-tion and to recruitment of new employees. As the time went by and with growth of trade, employees, with new business chal-lenges and business processes, necessity for implementation of quality management system with ISO 9001 norm came along.

With the help of consultant agency “Agencija QS” from Sa-rajevo with Mr Nijaz Alispahić as its head, with Mrs Jasmina Mujagić-Stambol as consultant and with engagement of all employees from Economic, complex procedure of business ele-ments’ adjustment started. Necessary documentation for qual-ity management system was also provided and with the help of IT specialists, the implementation was way easier. On Novem-ber 14th, 2000, Economic received Certificate ISO 9002:1996 from IQ Net which was officially assigned to chief executive of-ficer of Economic by Mr Viktor Seitschek, President of QQS on December 5th, 2000. Applying prescribed standards and improv-ing quality of business processes, Economic received Certificate ISO 9001:2000 after first recertification on November 11th, 2003 which was handed in by Seka Kuglar, Ph.D, director of Cro Certa certification agency from Zagreb on December 17th, 2003. During third recertification in 2009, Ecomomic’s employ-ees documented and implemented Integrated quality manage-ment system with ISO 9001:2008 norm, ISO 14001:2004 Envi-ronment management system together with HACCP Analysis specifications. Certificates for implemented standard demands were handed in to Ecomomic’s employees by auditor of certifi-cation agency Cro Cert from Zagreb.

During 4th certification Economic changed certification agency because of export to German market and after recertifi-cation audit was carried out on December 15th, 2012 Economic received Certificate TÜV by Nord on December 17th, 2012 which was handed in on Economic’s anniversary ceremony by Mr Đuro Tunjić, manager of TÜV Croatia.

Constant work in application and promotion of quality sys-tem is visible through increased profit and trade of the company, reduced expenses, through performance management, resourc-es compression, increased employees’ motivation, reduction of operational mistakes and company’s improving image.

TÜV ISO 9001:2008

TÜV ISO 14001:2004 TÜV HACCP

IQNET ISO 14001:2004

IQNET HACCPIQNET ISO 9001:2008

34 1987

Povratakiproizvodnji

Vođeni jasnomposlovnomvizijom - bitijednaodvodećihkompanijauponudikupa-oničkeopremeikuhinjauzemljamaregije,2003.godinemenadžmentpoduzećadono-si odluku o pokretanju vlastite proizvodnelinije kupaoničkog i ostalog pločastog na-mještaja pod brandom Framini. Vrijednostproizvodnje u 2003. godini iznosila je oko430.000KM,dabivećunarednojgodinibilautrostručenaiiznosila1.300.000KM.Bran-duFraminipridruženisuproizvodiizvlastiteproizvodnjekojiseodlikujuvrhunskimdiza-jnomivisokomkvalitetom,auzto ispunja-vaju iključnoobećanjebranda–vrijednostzavašnovac.PokretanjemproizvodnjepodvlastitimbrandomFramini,Economicsevra-ćasvojimkorijenima-proizvodnji.

Izvozpostajesveznačajnijastavkauuku-pnim prihodima tvrtke, a konstantna ula-ganja u tehnologiju, edukaciju, promocijui unapređenje dizajna proizvoda stvorili su

Počeci proizvodnje kupaoničkog namještaja i kuhinja (2003.)Beginning of bathroom and kitchen furniture production (2003)

Production return

Led by clear business vision – to be one of the leading companies in bathroom equip-ment and kitchens sales in region, in 2003 the management of the company brought a deci-sion to start its own production line of bath-room and other laminate furniture as Framini brand. Production value in 2003 is reported to be more than 430.000 BAM, and in the next year it was already tripled with total value of 1.300.000 BAM. Products from our own pro-duction line were added to Framini brand. All these top-notch products comply with brand promise-value for your money. By starting pro-duction under its own Framini brand, Econom-ic returned to its roots-to production.

Export became a significant entry in com-pany’s total revenues, and constant invest-ments in technology, education, promotion and design improvement of products, created prerequisite for further upgrowth of the com-pany and affirmation of Economic’s Framini

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preduvjete za dalji rast tvrtke i afirmacijuEconomicovog proizvodnog branda Frami-ni.Economicubrzovlastiteproizvodepoči-nje izvoziti u jedanaest europskih zemalja,ne zanemarujući pritom razvitak vlastitogfranšiznogkonceptatrgovineuBosniiHer-cegovini, dosljedno promovirajući franšizninačinaposlovanjanatržištimaregije.Opre-dijeljenost za promociju franšiznog načinaposlovanjabiojeiosnovnirazlogjačanjapo-slovnogportfoliapoduzećaupravcuizgrad-nje jedinstvenogposlovnogcentrau regiji,FranšiznogcentraBiH.

Djelatnici Economica (2002.)Employeesof Economic (2002)

brand production. Economic started to export its own products very soon in eleven European countries, without neglecting development of its own franchise concept of trade in Bosnia and Herzegovina, constantly promoting fran-chise business activity on markets in our re-gion. A decision to promote franchise business activity was the main reason for company’s business portfolio consolidation in direction of creating a unique business centre in region – Franchise centre Bosnia and Herzegovina.

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Asortimanproizvodaiusluga

U skladu sa proklamiranom strategijomrazvitkapoduzeća i uvažavajući zakonitostitržišnihkretanjaivlastitedinamiketržišnograsta,Economicsehrabroupuštauinvesti-ciju izgradnje Franšiznog centraBiH. Zami-šljen kao centar koji svojom koncepcijom ivisokokvalitetnom organizacijom predstav-lja ulazna vrata zamnoge franšizne lance,FC BiH je dizajniran kao trgovački, admini-strativno - uredski, hotelski, ugostiteljski irekreacijskicentar,kojiucijelostiodgovarapotrebamaiželjamakorisnika,auskladusazahtjevima njihovih kompanija i partnera.Zvaničanpočetakgradnjesvečanojeobilje-ženpolaganjemkamenatemeljca iprezen-tacijomprojekta1.6.2005.godineuokvirumanifestacije„DanitrgovineBiH“.

Arhitekt Zvjezdan Turkić, projektni zadatak za FC BiH (2004.)Architect Zvjezdan Turkić, project task for FC B&H (2004)

Products and services assortment

In accordance to proclaimed company’s de-velopmental strategy and with appreciation of market trends and its own dynamic market upgrowth, Economic was bravely involved in Franchise centre B&H investment. Conceived as a centre that will serve as entrance for many franchise, Franchise centre B&H is de-signed as commercial, administrative-office, hotel, gastronomy and recreation centre, which completely corresponds users’ needs and requests and all that in accordance to companies’ and their partners’ requests. Con-struction officially started on June 1st, 2005 with foundation stone laying and by presenta-tion of this project during “Days of Trade in Bosnia and Herzegovina” manifestation.

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Zvaničan početak izgradnje FC BiH 1.6.2005. godineOfficial construction onset of FC B&H, June 1st, 2005

Ivo Miro Jović, Vlado Alilović i Anto Domazet (2005.)Ivo Miro, Sanja i Franjo

38 1987

Odabir radova s pozivnog natječaja za idejno arhitektonsko rješenje FC BiH (2004.)Selection of projects for preliminary design of B&H (2004)

Svečano otvorenje FC BiH 1.6.2008.FC B&H opening ceremony, June 1st, 2008

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Idejnim rješenjem predviđeno je šestetaža objekta i to: suteren, prizemlje i če-tiri kata ukupne neto površine od 23.075m2efektivnogprostora.SvečanootvorenjeFranšiznogcentraBiH,koje jeodržanokaocentralni događaj „Dana trgovine 2008“ –1.6.2008.godineokupilojenajednommje-stunajznačajnijeposlovnepartnere,ugled-nikeizpolitičkogijavnogživotaBiHibrojne

Nadbiskup vrhbosanski, kardinal Vinko Puljić blagoslivlja objekt Franšiznog centra BiH (2008.)Archbishop of Vrhbosna, cardinal Vinko Puljić invokes God's blessing on Franchise centre B&H (2008)

Borjana Krišto, predsjednice FBiH čestita Miri Rajković (2008.)Borjana Krišto, president of FB&H congratulates to Mira Rajković (2008)

By its conceptual design, it’s planned to be six floors: basement, ground-floor and four floors with total net area of 23075 m2.

Franchise Centre in B&H was officially opened on June 1st, 2008 during “Days of Trade 2008” manifestation. This event gathered the most representative business partners, distin-guished persons from political and public life of Bosnia and Herzegovina and many guests.

40 1987

412012 Vatromet povodom svečanog otvorenja FC BiH (2008.)Firework at FC B&H opening (2008)

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goste. Vrpcu su presijekle Mira Rajković iBorjanaKrišto,predsjednicaFederacijeBiH,a objekt je blagoslovio kardinal Vinko Pu-ljić.Kao jedanodnajatraktivnijihposlovnihobjekata u široj regiji, svojom vrhunskomuslugom, suvremenimdizajnom interijera ieksterijera, funkcionalnošću i raznovrsnimsadržajima,FranšiznicentarBiHpredstavljasvojevrsnuposlovnukrunuurazvojnimkon-cepcijamaEconomica.

Objedinivšidjelatnostproizvodnje ipla-smanaproizvodanadomaćaiizvoznatržišta–kupaoničkeikuhinjskegarnitureiuredskinamještajs jednestrane,tecijelinizusluž-nihdjelatnosti-kongresniihotelskiturizam,poslovniservisza franšiznoposlovanje (sa-vjetovanje,marketingistraživanja,promoci-ja,edukacija),uslugemarketingaipromoci-jeproizvoda i usluga,Economic se spremazanoveposlovneizazove.

Ugledni gosti na otvorenju FC BiH (2008.)Eminent guests at FC B&H opening (2008)

The ribbon cutting ceremony was performed by Mira Rajković, Franjo’s wife and Borjana Krišto, the president of Federation of Bosnia and Herzegovina. Cardinal Vinko Puljić bless-ed this building. As one of the most attractive business buildings in region, with its top-notch service, modern interior and exterior design, with its functionality and various contents, the Franchise centre B&H represents one of a kind business crown in developmental concep-tions of Economic.

By integrating production activity and products’ sales on local and foreign markets of bathroom and kitchen set of articles and office furniture, together with whole number of service activities - congressional and hotel tourism, business service for franchise busi-ness activity (consulting, research marketing, promotions, educations), marketing services and promotions of products and services, Eco-nomic is prepared for new business challeng-es.

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Svečanost otvorenja u kongresnoj dvorani (2008.)Opening ceremony in congress hall (2008)

Slavica Turić, Mira Rajković i Slavica Karin (2008.) Sandra Bagarić, operna pjevačica (2008.)Sandra Bagarić, opera singer (2008)

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Izazo

vi

Challenges

"Oni koji rade na izazovima danas i tako pripremaju sebe i svoje institucije za nove izazove, bit će vođe i dominirati sutra. "

"Those who do work on these challenges today, and thus prepare themselves and their institutions for the new challenges, will be the leaders and dominate tomorrow."

Peter Drucker

46 1987

IZAZOVICHALLENGES

Rast poduzeća znači i rast općine, grada, države…Growth of company signifies growth of municipalities, cities …

Trgovinski i poslovni centarTrade and business centre

Nove poslovne vizije i inicijative New business visions and initiatives

Economic – lider franšiznog poslovanja u BiHEconomic - the leader of the franchise business in BiH

Razmjena znanja i iskustavaThe exchange of knowledge and experiences

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Za bavljenje poduzetništvom ne po-stoji univerzalan recept, koji bi garantirao uspjeh. Uspješno poduzetništvo je najbolja kombinacija talenta, znanja i sposobnosti poduzetnika, uz osiguranje odgovarajućeg kapitala. No, ono što je nužno posjedovati je želja za izazovom i spremnost da se načini korak prije drugih. A ove želje u Economicu nikad nije nedostajalo. Ne čekajući da okol-nosti započnu upravljati procesima, poslov-na filozofija Economica je podrazumijevala stvaranje okolnosti i kreiranje poslovne budućnosti na način da se permanentnim ulaganjima u nove ideje osigura stabilnost i razvitak poduzeća, ali i šireg okruženja. Okolnosti nikad nisu išle na ruku poduzetni-cima, ali ono što je razlikovalo uspješne od neuspješnih su jasna vizija i želja da se pro-blemi doživljavaju kao izazovi, s kojima se treba uhvatiti u koštac.

Dodjela priznanja "Menadžer godine", Slavo Ivanković, Davor Šimić i Franjo Rajković (1995.)Allocation of “Manager of the Year” award, Slavko Ivanković, Davor Šimić and Franjo Rajković (2005)

There is no universal recipe for dealing with entrepreneurship which could guarantee a success. Successful entrepreneurship is the best combination of talent, knowledge and capability of entrepreneur accompanied by insurance of adequate capital. However, it is necessary to have willingness for challenge and aptitude to make a move before oth-ers. Economic never missed this willingness. Without waiting for circumstances to start ruling processes, business philosophy of Eco-nomic implied creation of circumstances and business future with permanent investments in new ideas, not only to insure stability and company's upgrowth, but also an upgrowth of a wider surroundings. Circumstances never played into entrepreneurs’ hands, but the fact which differs successful ones from unsuccess-ful is clear vision and willingness to experience problems as challenges and deal with them.

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Rast poduzeća znači i rast općine, grada, države…

Economic je danas renomirani bh. korpo-rativni brand, s jasnom strategijom razvitka i zasluženim statusom renomiranog i pouz-danog partnera. No, u vrijeme nastajanja i rasta poduzeća, pred menadžmentom i upo-slenicima stajao je cijeli niz izazova, koje je trebalo svladati. Kad je nestajalo poduzeće, prije četvrt stoljeća, prvi koraci su pravljeni u okruženju koje nije poznavalo privatnu inicijativu, a sam pojam privatnog poduzet-ništva imao je gotovo negativnu konotaciju. Stvoriti klimu poduzetništva, pronaći zajed-nički interes privatnog biznisa i javnog sek-tora predstavljalo je prvi i sigurno najveći izazov, koji je stajao pred poduzećem koje je predstavljalo lidera u brojnim gospodarskim aktivnostima na područje Viteza, Središnje Bosne i Bosne i Hercegovine. Poduzetnici Viteza nastojali su i uspijevali svoj interes formulirati na sustavan način, najprije kroz Klub privrednika općine Vitez, koji je u najte-žem, ratnom vremenu odigrao važnu ulogu, a potom i kroz Udrugu poslodavaca, koja je svojim aktivnostima animirala lokalnu admi-nistraciju u zajedničkim naporima ostvarenja poslovne ekspanzije i za dobrobit općine.

Panorama Viteza (2005.)Vitez Panorama (2005)

Growth of company signifies growth of municipalities,cities…

Today, Economic is reputable Bosnian Herzegovinian corporative brand with clear strategy of upgrowth and deserved status of reputable and reliable partner. In period of company's endeavour and upgrowth, there was a whole number of challenges in front of management and employees which they had to conquer. Twenty-five years ago when company endeavoured, the first steps were made in an environment that didn’t recog-nize private initiative and the very notion of private entrepreneurship had almost a nega-tive connotation. The first and certainly the biggest challenge was to create a climate of entrepreneurship, find common interest of private business and the public sector, which stood in front of the company which was rep-resented as a leader in many economy activ-ities in the area of Vitez, Central Bosnia and Bosnia and Herzegovina. Entrepreneurs from Vitez endeavoured and managed to formulate their interest in a systematic manner, first of all through the Business club of Vitez munic-ipality, which played an important role with its activities in the wartime and afterwards through an Employers Association, which has animated local administration in joint efforts of business expansion achievement for benefit of the municipality.

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Trgovinski i poslovni centar

„Vitez - centar trgovine“, bio je jedan od slogana oko kojeg su se okupili poslodavci Viteza i predstavnici lokalne vlasti, koji su u skladu s mogućnostima nastojali izići u susret zahtjevima poslodavaca. Sustavno je započeo rad na realizaciji projekta stva-ranja poslovne zone na području općine. Konkretan rezultat bila je značajna investi-

Početak gradnje Poslovnog centra 96 (23.4.1996.)Construction onset of Business centre 96 (April 23rd, 1996)

Trade and business centre

“Vitez - trade centre”, was one of the slo-gans that joined employers of Vitez and rep-resentatives of local authorities according to the capabilities to endeavour and to meet the demands of employers. Systematic work has been done on the projects implementation to create a business zone in the municipality. A significant investment at the beginning of con-

50 1987

cija početka gradnje Poslovnog centra 96, na lokaciji pored magistralnog puta Zenica - Vitez - Travnik. Gradnja poslovnog centra predstavljala je pečat uspješnosti viteških privatnih poduzetnika i suradnje s općin-skim organima vlasti, a također i čvrst temelj i oslonac viteškome gospodarstvu u buduć-nosti. Poslovni centar za kratko vrijeme je značajno izmijenio sliku općine. Njegova gradnja počela je 23. travnja 1996. godine, a nastao je kao inicijativa viteških poduzet-nika, koji su vjerovali da će ovaj poslovni centar biti velika prilika za općinu, regiju i Bosnu i Hercegovinu. U kompleks je samo u prvoj fazi gradnje uloženo više od 100 mili-juna KM. Zahvaljujući Poslovnom centru 96, općina Vitez poprima novi izgled i postaje ekonomski snažna i uspješna općina - općina gospodarstvenika koji znaju svoj cilj i nastoje

Svečano obilježavanje početka gradnje PC 96, Krešimir Zubak, predsjednik FBiH (1996.)Celebration of PC 96 construction onset, Krešimir Zubak, president of FB&H (1996)

structing a Business Centre 96 next to high-way Zenica-Vitez-Travnik had concrete results.Construction of Business Centre was a seal of success of private entrepreneurs from Vitez and collaboration with municipal authorities, as well as a foundation and support to econo-my of Vitez in the future. Business Centre has significantly changed the picture of munici-pality in a short period of time. Its construc-tion began on April 23rd, 1996, and was cre-ated as initiative of entrepreneurs from Vitez, who believed that this business centre will be a great opportunity for the municipality, re-gion and Bosnia and Herzegovina. Just in the first phase of construction 100 million BAM was invested. Owing to the Business Centre 96 Vitez municipality gets a new look and becomes economically strong and successful municipality – municipality of entrepreneurs

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ga ostvariti. O tome jezikom brojki govore i podaci o poslovanju poduzeća na općini Vitez, a sve navedeno rezultat je stvaranja pozitivnog poslovnog okruženja. U poduze-ćima u okviru poslovnog kompleksa posao je našlo nekoliko tisuća radnika. Poslovni centar 96 Vitez je poslovni centar ne samo europskog tipa, nego i sadržaja. Na prostoru Poslovnoga centra 96 svoje je mjesto našlo preko pedesetak poduzeća različitih profila.

Intervju za medije povodom početka gradnje Poslovnog centra Economic u PC 96. (1996.)Interview after Economic Business centre construction onset in PC 96 (1996)

Mirko Bobaš ("Horizont" d.o.o. izvođač radova) i Franjo Rajković ("Economic d.o.o. investitor) (1998.)Mirko Bobaš (“Horizont” Ltd., contractor) and Franjo Rajović (“Economic” Ltd., investor) (1998)

who know their goal and strive to achieve it. Information about business entrepreneurs, spoken on numeral language, represents the result of creating a positive business environ-ment in Vitez municipality. In companies with-in the business complex several thousand of workers have found the job. Business Centre 96 Vitez is not only European type business centre, but also of European content. Over fif-ty companies of different profiles found their place in the area of Business Centre.

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Nove poslovne vizije i inicijative

Poduzeće koje je prednjačilo u stvaranju okruženja motivirajućeg za ulaganja i inve-sticije bilo je upravo poduzeće Economic. Od samih početaka, Economic je razvijao kvali-tetne poslovne odnose s cijelim nizom firmi, kako u zemlji tako i u inozemstvu. Poslovni partneri iz BiH, Hrvatske, Italije, Austrije, Mađarske, kasnije i Kine i drugih zemalja, bili su konstanta u poslovanju Economica. Plan-sko proširenje poslovne suradnje i hrabro upuštanje u izazove novih poslovnih formi, nametalo je poduzeću iskorak u pokretanju novih poslovnih inicijativa. Radeći kontinui-rano na razvitku vlastitog poslovanja, usva-janjem i uspješnom primjenom poslovnih standarda i započinjanjem velikog projekta franšizne mreže, menadžment poduzeća je, uz suradnju s brojnim partnerima iz po-slovnog i akademskog okruženja pokrenuo i značajan projekt „Dani trgovine BiH“.

Manifestacija, utemeljena 1. lipnja 2002.godine, u Vitezu se počinje tradicionalno održavati na taj dan, koji je proglašen Da-nom trgovine BiH, a obilježavanje traje cijeli mjesec. Manifestacija je popraćena cijelim nizom gospodarskih, sportskih i kulturnih događanja. Brojni ekonomski stručnjaci iz Bosne i Hercegovine već od samog početka

Prof.dr. Boris Tihi, akademik (2007.)Professor Boris Tihi, Ph.D., academician (2007)

Na svečanoj tribini povodom "Dana trgovine BiH" (2007.)On grandstand during “Days of Trade B&H” (2007)

New business visions and initiatives

Economic was a leading company in creat-ing investment friendly environment and in-vestments. From the very first beginning, the Economic has developed quality of business relations with a whole range of companies, both at home and abroad. Business partners from Bosnia and Herzegovina, Croatia, Italy, Austria, Hungary, and later China and other countries were constant in business of Eco-nomic. Planned enlargement of business col-laboration and engaging in the challenges of new business forms imposed a firm step for-ward in launching new business initiatives. Continuously working on developing their own business, adaption and successful imple-mentation of business standards and initiat-ing a major project of franchising network, the management of the company, in collabo-ration with numerous partners from business and academic environment, initiated a signifi-cant project “Days of Trade in Bosnia and Her-zegovina”.

Manifestation, founded on June 1st, 2002 in Vitez, is traditionally held on that day, which was declared as “Trade Day in Bosnia and Herzegovina”, and it lasts whole month. The manifestation is accompanied by a lot of different economic, sport and cultural events.

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su prepoznali značaj održavanja ove manife-stacije te su svojim najkonkretnijim zalaga-njima nastojali podići razinu brojnih inicijati-va pokrenutih u okviru "Dana trgovine BiH". Neke od tema koje su se posebno istaknule tijekom godina su: "Izvoz je život, uvoz je opstanak" (2002.), "Ekonomski razvoj i trgo-vina u BiH" (2003.), " Trgovina u BiH, moguć-nosti i perspektive" (2004.), " Uloga i značaj Uprave za indirektno oporezivanje u primje-ni PDV-a", "Uloga trgovine u regionalnim integracijama BiH" (2007.), "Uloga trgovine u regionalnim integracijama BiH" (2010.)…

Franjo i Anto Rajković pod istim kišobranom (2006.)Franjo and Anto Rajković under the same umbrella (2006)

Predstavnici najuspješnijih gospodarskih subjekata Općine Vitez (2006.)Representatives of the most successful economic agents in Vitez Municipality (2006)

S dodjele diploma na sportskim natjecanjima za Dane trgovine BiH (2007.)Allocation of diplomas for sport competitions on “Days of Trade B&H” (2007)

Numerous economic experts from Bosnia and Herzegovina from the beginning have rec-ognized the importance of this manifestation, as well as its most concrete efforts in raising a number of initiatives launched under: “Days of Trade in Bosnia and Herzegovina”. Some of the topics that were specifically pointed out during the years are: “Life is challenge, import is survival” (2002), “Economic Development and Trade in Bosnia and Herzegovina” (2003), “Trade in Bosnia and Herzegovina, Possibili-ties and Prospects” (2004),

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Dinamičnom razvitku Viteza kao gospo-darskog centra, na prvom mjestu je pogodo-vao početak gradnje Poslovnog centra 96, uz magistralni pravac Vitez-Travnik. Gradnja ovog poslovnog centra pečat je uspješnosti viteških privatnih poduzetnika i suradnje s općinskim organima vlasti, a također čvrst temelj i oslonac viteškome gospodarstvu u budućnosti. Idejni tvorac cijeloga projekta bio je vlasnik poduzeća Economic i tadašnji načelnik općine Vitez – Franjo Rajković. Ovaj poslovni kompleks, čija je gradnja počela 23. travnja 1996. godine, za kratko vrijeme zna-čajno je izmijenio sliku općine Vitez. U kom-pleks je samo u prvoj fazi gradnje uloženo više od 100 milijuna KM, a projektom proši-renja poslovne zone PC 96-2, 2003. godine

Business Centre, located along the main road Vitez – Travnik was the main reason for dynamic development of Vitez as an economic centre. This is the main evidence of collabora-tion and success of businessmen and munic-ipal government and a frim keystone to the economy of Vitez in the future as well. Origi-nal creator of this whole project was manager of Economic and Vitez mayor from that time – Franjo Rajković. Construction of this business complex started on April 23rd, 1996 and sig-nificantly changed image of Vitez. Taking into consideration only first phase of construction, more than 100 million BAM was spent and with project of expanding the business zone

Business Centre 96Poslovni centar 96

552012 Poslovni centar 96 Vitez Business center 96 Vitez

otvorena je mogućnost novih investicija. U poduzećima koja rade u okviru ovoga po-slovnog kompleksa zaposlenje je našlo tisu-će radnika, ne samo s prostora Viteza, nego i susjednih općina. Već sad se, bez imalo laž-ne skromnosti, može reći da je PC 96 Vitez poslovni centar europskog tipa i sadržaja.

Bez obzira na utjecaj svjetske recesije, jasno se vidi da je porast svih pokazatelja poslovanja u općini Vitez rezultat pozitiv-nog poslovnog ambijenta. O tome govore i brojke koje prezentira općinska Služba za poduzetništvo i lokalni razvoj, a prema koji-ma je u svim segmentima poslovnog razvit-ka zabilježen kontinuiran porast: u investira-nju, ukupnom prometu i prihodu, te broju zaposlenih.

to PC 96-2 in 2003, a whole new range of in-vestment possibilities had been opened. Thou-sands of workers, apart from Vitez region, have found jobs in companies doing work within this business complex. We can already say that PC 96 Vitez is European-like business centre by its type and content.

Despite global recession, it is clearly visible that positive business environment in Vitez re-sulted in doing business increase. Even figures, presented by municipal Entrepreneurship ser-vices and local development, show constant increase in investing, in overall trade and in-come and in number of employed.

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Rat u Lašvanskoj dolini je završio i ostavio pustoš iza sebe. Pustoš ne samo u materijalnom smislu, nego i u dušama i srcima ljudi, u njihovim razmišljanjima i gledanjima na sutrašnji i svaki budući dan. Kako i gdje ostati, kako živjeti i preživjeti, gdje raditi, kako izdržavati obitelj? Ostati ili otići ? Bila su to pitanja velikog broja žitelja ovoga područja i mnogi, ne vjerujući i ne vidjevši perspektivu, ne vjerujući u bolje i sigurnije sutra za sebe i svoje najmilije su krenuli u bijeli svijet, trbuhom za kruhom.

Na sreću, i u tom crnilu i beznađu kakvim su buduće dane, mjese-ce i godine vidjeli mnogi, bilo je i onih koji vide i bolje i dalje. Hrabro i odlučno, vizionarski. Jedan od njih, bar kada je Lašvanska dolina u pi-tanju, nedvojbeno je Franjo Rajković, tvorac i vlasnik ugledne i izvan granica BiH poznate tvrtke Economic, kojega mnogi označavaju ocem i tvorcem Poslovnog centra 96. A, što je Poslovni centra za Vitez i šire područje, treba li uopće govoriti i objašnjavati? No, reći ćemo, da taj Poslovni kompleks sada, izravno i neizravno, zapošljava više od pet ti-suća radnika, s ukupnim prihodom od gotovo milijardu KM, ostvarenih u 2012. godini. U tom Centru, na ponos njegovog idejnog tvorca, a na ponos Viteza, Srednje Bosne i cijele BiH, u kojemu su vlasnici gospodar-skih subjekata svi odreda Hrvati, bez ikakvih ograda od prvoga dana, rade i Bošnjaci i ljudi drugih nacionalnosti. U općinu Vitez u poratnom vremenu, bez ijednog ozbiljnijeg incidenta, vratili su se svi prognani i izbjegli Bošnjaci, a vijećnici bošnjačke nacionalnosti u Općinskom vijeću nikada nisu preglasani, iako su Hrvati sve poratne godine imali većinu u općinskoj vlasti. To spominjemo i naglašavamo jer bi to mogao i trebao biti nukleus buduće moderne, tolerantne i za sve njezine građane rav-nopravne i demokratske BiH. A najveće zasluge i za to pripadaju Franji Rajkoviću, uglednom gospodarstveniku, djelatniku izvršne, zakonodav-ne i političke vlasti, čije riječi i postupci su uvijek imali, i imaju, težinu i koji je u tim prvim, najtežim poratnim godinama obnašao dužnost pr-vog čovjeka općine Vitez.

A da bi sve ovo bilo razumljivije, vratit ću se na kraj 1995. godine, u vrijeme načelničkog mandata Franje Rajkovića u Vitezu. Naime, u pro-sincu te godine načelnik Rajković je putovao u Mostar, u Vladu HR – HB, a ja zajedno s njim u sjedište Hr-vatskog radija „Herceg - Bosna“. I tri sata putovanja protekla su uglavnom u načelnikovom „izlaganju“, meni poduzetničkom laiku, o skorom početku gradnje, u to vrijeme teško i zamislivog nekakvog poslovnog centra, a po uzoru na poslovne zone u Europi, koja je tada od nas bila nedostižno daleko. „Već iduće godine, govo-rio je Franjo, upirući prstom u cijelu hrpu dokumentacije koju je nosio u Mostar, ako Bog da, za tu poslovnu zonu, položit ćemo temeljni kamen i početi gradnju. To ćemo učiniti za Dan općine, 23. travnja, a vrlo brzo u tu će zonu biti uloženo i preko 20 milijuna KM“. A ja..., slušam, šutim, naravno ne vjerujem, ali ne proturječim svom načelniku i prijatelju. Daj Bože da bude tako, mislim i u svojim razmišljanjima, u sebi „govorim“ svom načelniku: „E moj Franjo, kad bi svim žiteljima Lašvanske doline izvrnuo džepove, ne bi skupio milijuna a ti govoriš o 20 milijuna KM“.

No, samo četiri mjeseca kasnije, za Dan općine, veliki pano koji obavještava što se počinje graditi na peri-feriji Viteza, na području Jardola, na lijepoj i skromnoj svečanosti, otkrio je tadašnji predsjednik Federacije, Krešimir Zubak. A sve poslije je povijest koju sada zorno svjedoči gospodarski ponos Viteza, srednje Bosne i BiH – Poslovni centar 96.

Zvonimir Čilić, novinar

Poslovni centar 96, iz sjećanja

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Business center 96, from remembrance

The war ended, and Lašva valley remained desolated. That desola-tion was not only felt in the material sense but also in the people’s souls, hearts, thoughts and views on the future days. How and where to stay, how to live and survive, where to work, how to support a family? To stay or to go was the most important question of the large number of people from this area. Those who didn’t see and believe in better and safer future left this country and went into the world to look for a better place to live.

Luckily, in those difficult and hopeless periods, there were those who believed in a better future. One of them, when we talk about Lašva valley, was Franjo Rajković, the creator and owner of the well-known company Economic. Franjo Rajković has been recognised as the “father” and crea-tor of Business centre 96. Is it necessary to explain what kind of meaning Business centre 96 has for Vitez and beyond? Today, this Business com-plex, directly and indirectly, hires more than 5 thousand people. Total in-come of the Business centre 96 in 2012 was almost 1 billion BAM. The cre-ator of this centre, the town of Vitez, the whole central Bosnia and B&H are proud of the fact that Bosniacs work in this centre from the first day without any limitations, although the owners of the economic subjects are all Croats. All Bosniac refugees have returned to Vitez municipality in the post-war period without any serious incidents. The councillors of Bosniac nationality in the Municipal council are never too loud although Croats have held the majority for all of these post-war years. We men-tion and emphasize that because of the fact that it could and should be the nucleus of future modern, tolerant and for all its citizen equal and democratic Bosnia and Herzegovina. The greatest credit for this belongs to Franjo Rajković, respectable businessman, member of executive, legis-lative and political authority whose words and actions have always been very important.

In order to make this more understandable, I will go back on the end of 1995, in the period when Franjo Rajković was Mayor of Vitez. In Decem-ber of that year, Franjo Rajković and I were traveling together to Mostar. He was going to visit the government HR-HB and I had some business in

the seat of the Croatian radio “Herceg-Bosna”. During those three hours of traveling, Franjo was talking about the construction of some business centre which is going to look like one of those in Europe. “Next year”, Franjo used to say, “We will lay a foundation-stone and start with the construction. A ground-breaking ceremony will be held on the Municipality Day, April 23rd and very soon, in that Business centre, 20 millions will be invested.” And I…. was listening, keeping silence, and of course, I didn’t believe what he was talking about but I didn’t want to argue with my mayor and my friend. I was thinking about his words in silence and without dropping a word I was “telling” to my mayor: “My Franjo, if you could twist pockets of all people in Lašva valley, you wouldn’t find one million, and you are talking about 20 millions.”

But, only four months later, on the Municipality Day, there was a huge billboard with the information what was happening on the territory of Jardol. That billboard was unveiled by former President of the Federation Krešimir Zubak. Everything that followed after that is just a history testified by the economic pride of Vitez, Cen-tral Bosnia and Bosnia and Herzegovina – Business centre 96.

Zvonimir Čilić, publicist

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Manifestacija koja je zamišljena kao pro-jekt koji će promovirati trgovinsku djelat-nost, širiti poduzetnički duh i stvarati nove poslovne kontakte, vremenom je prerasla u renomirani skup poslovnih ljudi koji nastoje promovirati poduzetništvo u Bosni i Herce-govini na suvremen način. Značajni doprinos manifestaciji "Dani trgovine BiH" dalo je i Udruženje trgovaca BiH, čiji je prvi predsjed-nik bio upravo Franjo Rajković, vlasnik podu-zeća Economic.Članovi Udruge

poslodavaca općine Vitez (2006.)Members of Employers Association from Vitez (2006)

“The role and importance of the Indirect Taxation in the application of VAT”, “The role of trade in the regional integration process in Bosnia and Herzegovina” (2007), “The role of trade in the regional integration process in Bosnia and Herzegovina” (2010).

The manifestation which was conceived as a project that will promote trade activities, propagate entrepreneurial spirit and create a new business contacts, eventually grew into a renowned assembly of business people who are trying to promote entrepreneurship in Bosnia and Herzegovina in a modern way. A significant contribution to the manifestation “Trade Days in Bosnia and Herzegovina” was given by “Employers Associationof Bosnia and Herzegovina”, whose first president was Fran-jo Rajković, the owner of Economic.

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Dani trgovine BiH

Ideja o organiziranju manifestacije “Dani trgovine BiH” potekla je iz redova članova Udruge poslodavaca općine Vitez, prema brojnim pokazateljima jedne od najaktivni-jih udruga poslovnih ljudi u Bosni i Hercego-vini i njezina utemeljitelja i dugogodišnjeg predsjednika, vlasnika poduzeća Economic, Franje Rajkovića. No, sve bi ovo, kao i mnogo puta do tada, ostalo tek na pukoj inicijativi i dobroj želji, da se ideja nije pokazala kao korisna i potrebna te je tako zaživjela među brojnim poslovnim ljudima u BiH, koji su je počeli doživljavati kao svoju i promovira-ti manifestaciju “Dana trgovine BiH” kao mjesto na kojem će mjeriti svoje poslovne uspjehe i inicirati nove ideje za daljnji razvi-tak trgovinske djelatnosti. Od samog po-četka, značaj manifestacije su prepoznali brojni ekonomski stručnjaci i predstavnici vlasti, a najkonkretniji doprinos od samog početka pružala je, prije svih, općina Vitez, a potom i kanton Središnja Bosna te čelnici Ministarstva vanjske trgovine i ekonomskih odnosa. Cijeneći rezultate postignute u pro-teklim godinama i realno procjenjujući mo-gućnosti, organizatori manifestacije “Dani trgovine BiH” donijeli su i odluku da proši-re sadržaje manifestacije na cijeli mjesec li-panj, obogaćujući je brojnim gospodarskim forumima, prezentacijama i okruglim stolo-vima te cijelim nizom sportskih, kulturnih i javnih događaja koji se održavaju u Vitezu.

Brojni ekonomski stručnjaci iz Bosne i Hercegovine već su od samog početka pre-poznali značaj održavanja ove manifestaci-je te su svojim najkonkretnijim zalaganjem nastojali podići razinu brojnih inicijativa po-krenutih u okviru “Dana trgovine BiH”. Teme koje su obrađivane na ovim radnim sastanci-ma bile su aktualne za privredu BiH, a svojim dolaskom u Vitez konkretan doprinos dali su renomirani profesori i ekonomski struč-njaci: prof. dr. Boris Tihi, prof, dr. Muris Čičić, prof. dr. Dragoljub Stojanov, prof, dr. Nenad Brkić, dr. Ante Domazet, dr. Marko Šilj, prof. dr. Azra Hadžiahmetović, prof. dr. Besim Spahić, članovi predsjedništva BiH te brojni drugi značajni ekonomski stručnjaci.

Days of Trade in B&H

The idea for organisation of this manifes-tation called “Days of Trade in B&H” comes from members of Employers Association in Vitez which is one of the most productive associations of businessmen in B&H and also from its founder and life-long president, Fran-jo Rajković. If the idea hadn’t showed its ad-vantages and necessities, it would have been only a minor initiative like many times before. Fortunately, this idea became recognised among many businessmen from B&H who em-braced it as their own and started to promote this manifestation as the place where they will show their business success and set on new ideas for further development of business activity. From the very beginning, this mani-festation was recognised by many economic experts and government representatives and the greatest contribution comes from Munic-ipality of Vitez, Central Bosnia Canton and from the head of Ministry of Foreign Trade and Economic Relations. Appreciating results from the previous period and by estimating possibilities, organisers of “Days of Trade in B&H” manifestation decided to expand it throughout the month of June. Their plan was also to enrich it by numerous economic fo-rums, presentations, round table discussions and by numerous sports, cultural and public events which would take place in Vitez.

Many economic experts from B&H have recognised the importance of this manifesta-tion at the very beginning and they have also tried to increase the number of initiatives introduced during “Days of Trade in B&H” manifestation. Covered themes are actual for the economy of Bosnia and Herzegovina and specific contribution by coming to Vitez was given by renowned professors and economic experts such as Boris Tihi, Ph.D., Muris Čičić, Ph.D., Dragoljub Stojanović, Ph.D., Nenad Brkić. Ph.D., Ante Domazet, Ph.D., Marko Šilj, Ph.D., Azra Hadžiahmetović, Ph.D., Besim Spahić, Ph.D., members of the B&H presidency and other economic experts.

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Economic – lider franšiznog poslovanja u BiH

Prateći logiku vlastitog razvitka i uva-žavajući tržišna kretanja, Economic je, kao poduzeće s kontinuiranom uzlaznom pu-tanjom u poslovanju, prihvatilo novi izazov i kao prva tvrtka u BiH započelo projekt franšizne mreže. Franšizna mreža Economic (FME) je projekt pokrenut u prosincu 2000. godine, a do travnja 2001. godine poduzeće je imalo čak 28 franšiznih trgovina širom Bo-sne i Hercegovine. Primjenjujući pravila fran-šiznog poslovanja, Economic je partnerima ponudio izgrađen model poslovanja, mo-tivirajući ih na dodatni napor u cilju uspješ-nog zajedničkog rasta. Odnosi unutar FME utemeljeni su na međusobnom poslovnom povjerenju i uvažavanju partnerskih odnosa. Visoko motivirajući i predan poslovni sustav, uz potpunu orijentiranost na potrebe klije-nata, racionalizacija organizacije poslovanja i zajednički nastup na tržištu glavne su odli-ke poslovnog odnosa Economica i njegovih franšiznih partnera. Povećanje mreže po-

Jedan od prvih sastanaka s primateljima franšize Economica (2001.)One of the first meetings of Economic's franchisees (2001)

Economic - the leader of the franchise business in B&H

Following the logic of its own development and taking market economy into apprecia-tion, Economic, as a company with continuous ascending trend in the business, has accepted a new challenge as the first company in Bos-nia and Herzegovina and began a project of franchise network. Economic Franchise Net-work (EFN) is a project launched in December 2000, and till April 2001, the company had 28 franchise stores throughout Bosnia and Her-zegovina. Applying the rules of the franchise business, the Economic offered to its partners constructed business model, motivating them for extra effort in order to reach successful mutual growth. Relationships within the EFN are based on mutual trust and respect of the business partnership. Highly motivating and devoted business system, with a complete focus on customer needs, the rationalization of the business and emersion on the common market are the main characteristics of the business relationship of Economic and its fran-

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slovnica FME značilo je i veću pokrivenost tržišta, povećanje udjela na tržištu i veću prepoznatljivost robnih marki Economica, što je značajno povećavalo konkurentnost, te bolje tržišno pozicioniranje. Economic je ustrajao u uspostavljanje dobrog i čvrstog franšiznog sustava, koji je nesumnjivo ključ uspjeha. Primjenjujući vlastita interdiscipli-narna i široka znanja, od poslovnih, marke-tinških, kadrovskih do zakonskih, Economic je stvorio snažnu mrežu poslovnih partnera.

Peugeot Partner - partnerima EconomicaPeugeot Partner to Economic partners

chise partners. Increasing number of network branches of EFN meant greater market cover-age, increase of market share and greater vis-ibility of Economic brands, which significantly increased competitiveness and better market positioning. Economic persisted in establish-ing a good and solid franchise system, which is undoubtedly the key for success. Applying its own interdisciplinary and extensive knowl-edge of business, marketing, human resources to legal, Economic has created a strong net-work of business partners.

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Prezentacija franšizne mreže Economic na sajmu franšize u Zagrebu (2005.)Presentation of Economic's franchise network on Zagreb International Franchise Fair (2005)

Primatelji franšize Economica na štandu sajma franšize u Zagrebu (2005.)Economic's franchisees on Zagreb International Franchise Fair stand (2005)

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Goran Ivaniš, Stjepan Marjanović, Muhamed Pilav, Nijaz Softić (2002.)

Prezentacija kataloga Economica i web stranice www.fme.baprimateljima franšize. (2012.)Presentation of Economic's catalogue and Internet page www.fme.ba to franchisees (2012)

64 1987

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Franšizna prodavaonica Arhaz Ilijaš (2007.)Franchise store Arhaz, Ilijaš (2007)

Franšizna prodavaonica EcoTEN Travnik(2012.)Franchise storeEcoTEN Travnik(2012.)

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Franšizna prodavaonica Laser-Bi Bihać (2012.)Franchise storeLaser-Bi Bihać(2012)

Franšizna prodavaonica Trgovex Doboj (2012.)Franchise storeTrgovex Doboj (2012)

68 1987

Razmjena znanja i iskustava

Usvajanje poslovnih znanja i njihova pri-mjena u svakodnevnoj praksi predstavlja jednu od konstanti u razvitku Economica. Ponuditi model uspješnog poslovanja i na jednom mjestu okupiti znanje o uspješnim programima franšiznog poslovanja bila je nit vodilja koja je stajala ne početku reali-zacije projekta Franšiznog centra BiH (FC BiH). FC BiH je centar koji svojom koncep-cijom i visokokvalitetnom organizacijom predstavlja ulazna vrata za mnoge franšizne lance. Uz to, privlači i mnoge domaće firme i fizičke osobe koje su spremne uključiti se u franšizu od davatelja iz inozemstva i tako osigurati svoj dugoročni razvoj. FC BiH pred-stavlja mjesto gdje se susreću ponuda i tra-žnja za franšiznim načinom poslovanja koji će predstavljati most povezivanja davatelja i primatelja franšize.

Posjet predsjednika Republike Hrvatske Ive Josipovića u FC BiH (2010.)President of Croatia Ivo Josipović visits FC B&H (2010)

The exchange of knowledge and experiences

Adoption of business knowledge and its application in daily practice is one of the con-stants in the development of Economic. Offer-ing a model of successful business and gath-ering knowledge about successful programs of franchise business has been the guiding principle that stood at the beginning of the Franchise centre project of Bosnia and Herze-govina (FC B&H). FC B&H is centre which with its conception and high-quality organization is an entry for many franchise chains. Addition-ally, it attracts many local companies and in-dividuals who are willing to join the franchise from service abroad and thus ensure its long-term development. FC Bosnia and Herzego-vina is a place where supply and demand en-counters for franchise business methods that will represent connection between providers and franchisees.

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Svečano otvorenje impozantnog objek-ta FC BiH održano je 1.6.2008. godine, a u samo godinu dana FC BiH postao je centar prepoznat po sadržajima visoke kvalitete i vrhunske usluge. Ubrzo, Franšizni centar postao je mjesto koje okuplja najznačajnije predstavnike gospodarstva, političkog i aka-demskog života Bosne i Hercegovine i regi-je. O tome govore i brojne posjete, tematski sastanci i konferencije održane u kongre-snoj dvorani Franšiznog centra BiH. Tako je 15. travnja 2010. godine, predsjednik Re-publike Hrvatske, Ivo Josipović sa suradni-cima i veleposlanikom Republike Hrvatske u BiH, Tončijem Staničićem, posjetio Vitez i Središnju Bosnu. Njegov je boravak zapo-čeo posjetom FC BiH i sastankom s viteškim gospodarstvenicima. Predsjednik Josipović se obratio i studentima Sveučilišta “Vitez”, ocijenivši suradnju poduzetnika i profesora vrlo pozitivnom. U Franšiznom centru BiH je boravio i predsjednik Vlade RH Zoran Mila-nović, koji je održao radni sastanak s gospo-darstvenicima Središnje Bosne.

Predsjednik Republike Hrvatske, Ivo Josipović u obraćanju studentima Sveučilišta "Vitez" (2010.)President of Croatia Ivo Josipović delivers speech to students of “Vitez” University (2010)

Milan Bandić u posjetu FC BiH (2009.)Milan Bandić visits FC B&H (2009)

The opening ceremony of majestic FC B&H was held on January 6th, 2008, and in just one year FC B&H became a centre recog-nized for high-quality contents and superior services. Soon, Franchise Centre has become a place that gathers the most important rep-resentatives of the business, political and aca-demic life of Bosnia and Herzegovina and the region. Numerous visits, thematic meetings and conferences held in the Covention Hall of Franchise Centre B&H speak for themselves. On April 15th, 2010, Croatian President Ivo Josipović and his associates and Croatian Ambassador in B&H, Tonči Staničićic visited Vitez and Central Bosnia. His stay began by visiting FC B&H and meeting with entrepre-neurs from Vitez. Croatian President Josipović also addressed the students of the Universi-ty of “Vitez”, describing the cooperation of entrepreneurs and professors very positive. Croatian Prime Minister Zoran Milanović also visited the Franchise Centre B&H, who held a working meeting with the entrepreneurs from of Central Bosnia .

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712012Franšizni centar BiHFranchise center of B&H

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Franšizni centar BiH

Franšizni centar BiH je moderno dizajniran objekt s kompletnom infrastrukturom za obavljanje poslovnih djelatnosti. U ponudi je 50-ak poslovnih prostora, veličina od 20 do 2000 m2 koji mogu zadovoljiti najrazličitije potrebe potencijalnih davatelja ili primatelja franšize.

Čak 23.075 m2 najmodernijeg, ekskluzivnog višenamjenskog pro-stora raspoređeno je na šest etaža. Objekt posjeduje osiguran parkirni prostor te podzemnu garažu s izravnim ulazom. Pri izgradnji objekta poštovane su najviše urbanističke, estetske i kvalitativne norme. Tr-govački, administrativno-uredski, hotelski, ugostiteljski, rekreacijski i drugi uslužni prostori urađeni su prema potrebama i željama korisni-ka, u skladu sa zahtjevima njihovih kompanija i partnera.

Vrhunska usluga, suvremen dizajn interijera i eksterijera, praktič-nost i raznovrsni sadržaji razlozi su zašto je Franšizni centar BiH jedan od najatraktivnijih centara u regiji i šire.

Koncentrirajući ponude i ideje od strane velikog broja davatelja franšize, FC BiH je “odskočna daska” za razvoj poduzetništva, ne samo u našoj zemlji, nego i u regiji. U Franšiznom centru pruža se prilika mla-dim ljudima za rad na poslovima koji nisu dovoljno zastupljeni u zemlji i koji po svojoj atraktivnosti predstavljaju priliku za građenje uspješne poslovne karijere u međunarodnim okvirima.

Na mjestu menadžera FC BIH od samog početka njegovog rada na-lazi se Gabrijela Kvasina. Za direktoricu FC BiH zvanično je postavljena u veljači 2008. godine. Otvorenje centra se dogodilo 1. lipnja 2008. godine, a u to vrijeme Gabrijela je posjedovala četrnaest godina rad-nog iskustva na drugim poslovima u Economicu.

O svom iskustvu vođenja FC BiH, Gabrijela sama kaže: „Uvjerena da sam postigla niz dobrih rezultata, u momentu kada

mi je ponuđeno ovo radno mjesto, osjećala sam potrebu za promje-nom. U određenom periodu svog radnog vijeka zaželite steći nova iskustva, pronaći nove poslovne izazove i tražiti rješenja za nove situ-acije. Ovakva prilika za stjecanje novih iskustava ne pruža se često, te sam upravo iz tog razloga prihvatila novo radno mjesto kao izazov. U početnoj fazi moji suradnici i ja nismo imali iskustva u vođenju ovih po-slova i uz posao smo zajedno učili, prolazeći kroz razne edukacije koje su nam pomagale u rješavanju različitih problema, a svaka nova situa-cija nam je bila dragocjeno iskustvo kako bi danas bili tu gdje jesmo. U ruke sam dobila luksuzan i kompleksan objekt, koji je trebalo postaviti na kvalitetne i čvrste temelje. Mogu s ponosom reći da smo uspjeli realizirati dobar dio ideja, ali pred nama je dug put i imamo još mnogo toga za napraviti. Jedan od najvećih izazova bila je komunikacija sa 60-tak zaposlenika koji su prije svega trebali naučiti funkcionirati kao tim u potpuno novoj organizacijskoj jedinici. Zaposlenici koji danas rade u FC BiH su odličan, educiran i funkcionalan tim, koji se ne boji novih izazova. Spremni smo preuzeti nove rizike, raditi na rješavanju novih problema, osvajati nove proizvode i usluge, a za to je potreban napo-ran rad, puno truda, znanja, odricanja i volje. Na to smo svi spremni“.

Gabrijela Kvasina

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Franchise Centre B&H

Franchise Centre B&H is modern designed object with the infrastruc-ture completely made for doing business activities. There are about fifty offices with area from 20 to 2000 m2 which can comply with the most different needs of potential franchisors or franchisee.

A total number of 23.075 m2 of the most modern and multifunction-al space is divided on six floors. There’s also outside and underground car park with direct entrance. During construction, the most strict ur-ban, aesthetic and quality regulations were obeyed. Commerce, admin-istrational, hotel, gastronomy, recreational and other offices were built to meet users’ demands together with demands of their companies and partners.

A top-notch service, modern design interior and exterior, practicality and different capacities are the reason for making Franchise Centre B&H as one of the most attractive centres in region and wider. Young people were also given a chance to do jobs in high demand what represents a chance to build successful international business careers.

Since the first days of Franchise Centre B&H, Gabrijela Kvasina has been head manager. She was officially appointed as manager of Fran-chise Center B&H on February 2008. The Centre opened its door on June 1st, 2008 and Gabrijela had already been experienced employee with fourteen years of working experience in Economic.

About her business experience in Franchise Centre B&H she says:“I strongly believe that I’ve made a number of notable results and

when I was offered a new position, I felt a need for change. At certain point of your working age, you want to acquire new experience, find new business challenges and find solutions for new situations. This opportu-nity for acquiring new experiences is not given so often and that’s the reason why I have accepted this position as a challenge. During initial period, my co-workers and I weren’t experienced in doing this kind of jobs but we were learning together passing through different types of educa-tion. This helped us to solve different kind of problems later on and each new situation was precious experience and thanks to that we’re here to-day. I was given a luxury and complex commercial facility ready to be set up on high-quality and firm foundations. I’m proud to say that we managed to realise a lion’s share of ideas, but the long road is ahead of us and we have a lot more to do. One of the greatest challenges was the communication among sixty employees who had to learn to operate as a team in completely new organisational unit. Current employees in Fran-chise Centre B&H are proficient, educated and functional team who is not afraid of new challenges. We’re not afraid to take new risks, to solve new problems or to win new products and services. In order to do this we need to work hard, to get the knowledge, to invest a lot of effort and will and we’re more than ready to this.

74 1987

Zatvoreni bazen hotela CentralCentral hotel indoor swimming pool

Relax roomRelax room

Jedan od apartmana hotela CentralOne of the apartments of Central hotel

752012Hotel Central Vitez

76 1987

Ulaz u Wellness & SPA centarWellness & SPA centre entrance

Turska kupeljTurkish bath

Restoran CentralCentral restaurant

Kongresna dvoranaCongress hall

Recepcija hotela CentralCentral hotel reception

Pizzeria CentralCentral pizzeria

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Finska saunaFinnish sauna

Fitness centarFitness centre

VIP salonVIP salon

Pivnica CarlsbergCarlsberg beer-hall

Cafe - slastičarna galerijaCoffee and pastry shop

78 1987

Stalni napori za pronalaženjem najboljih oblika suradnje među gospodarstvenicima su obilježje poslovne politike Economica. Tako je, temljem sličnih iskustava u razvije-nijim zemljama, u FC BiH održan i prvi Busi-ness cafe na temu: "Bilateralni gospodarski odnosi BiH i Hrvatske u svjetlu ulaska Hrvat-ske u Europsku Uniju".

Posjet predsjednika Vlade Republike Hrvatske Zorana Milanovića (2012.)Visit of Croatian Prime Minister Zoran Milanović (2012)

Priprema za Prvi business cafe (2012.)Preparation for the First Business cafe (2012)

Sustained efforts in finding the best forms of cooperation among entrepreneurs are char-acteristics of Economic business policy. Based on similar experiences from developed coun-tries, the FC B&H held the first Business cafe on the topic: “The bilateral economic relations between B&H and Croatian in the light of the Croatian accession to the European Union.“

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Prvi Business cafe u BiH, obilazak poduzećaFirst Business cafe in B&H, visit to company

Predrag Praštalo, predsjednik Europskog pokreta u BiH(2012.)Predrag Praštalo, president of European Movement in B&H (2012)

Blaženka Mišković, zamjenica direktora FIPA-e (2012.)Blaženka Mišković, FIPA CEO Deputy(2012)

Gordan Maras, ministar poduzetništva i obrta Vlade Republike Hrvatske (2012.) Gordan Maras, Croatian Minister of Entrepreneurship and Crafts (2012)

Vjekoslav Bevanda, predsjedatelj Vijeća ministara BiH (2012.)Vjekoslav Bevanda, Chairman of the Council of Ministers of B&H (2012)

80 1987

Nj. E. Tonči Staničić, veleposlanik Republike Hrvatske u BiH, prvi Business cafe u BiH (2012.)His Eminence Tonči Staničić, Croatian ambassador in B&H, the first Business cafe in B&H (2012)

Obilazak poduzeća Economic (2012.)Visit to Economic company (2012)

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U proizvodnji Economica (2012.)Economic production (2012)

Uvodničari na prvom Business cafeu bili su Vjekoslav Bevanda, predsjedatelj Vije-ća ministara BiH i Gordan Maras, ministar poduzetništva i obrta Republike Hrvatske. Ovim izuzetno korisnim događajem moderi-rao je veleposlanik RH u BiH, Tonči Staničić. Na prvom Business cafeu nazočili su emi-nentni poduzetnici iz Republike Hrvatske i Bosne i Hercegovine, kao i drugi predstav-nici mnogobrojnih institucija zakonodavne i izvršne vlasti. Potporu projektu su dale i brojne institucije iz Republike Hrvatske i Bo-sne i Hercegovine, među kojima se ističu Mi-nistarstvo poduzetništva i obrta RH, Držav-ni ured za trgovinsku politiku RH, Hrvatska gospodarska komora, Vijeće ministara BiH, Vanjskotrgovinska komora BiH, FIPA, Direk-cija za ekonomska planiranja BiH, Gospodar-ska komora FBiH i Privredna komora RS.

The speakers on the first Business cafe were Vjekoslav Bevanda, Chairman of the Council of Ministers FB&H and Gordan Maras, Croatian Minister of Entrepreneurship and Crafts. This is extremely useful event was moderated by Ambassador of Republic of Croatia in B&H, Tonči Staničić. Prominent entrepreneurs from the Croatia and Bosnia and Herzegovina, as well as many other rep-resentatives of the legislative and executive branches attended the first Business cafe. Numerous institutions from Croatia and Bos-nia and Herzegovina, among which are the Croatian Ministry of Entrepreneurship and Crafts, State office for trade policy, Croatian Chamber of Economy, the Council of Ministers of B&H, Foreign Trade Chamber of Bosnia and Herzegovina , FIPA , Directorate for Economic Planning B&H , FB&H Chamber of Commerce and the Chamber of RS.

82 1987

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Snaga

Strength

"Provjera rezultata donesene odluke od strane menadžera, nasuprot očekivanjima pokazuje koje su njegove snage, gdje se treba poboljšati, a gdje ima nedostatak znanja i informacija."

"Checking the results of a decision against its expectations shows executives what their strengths are, where they need to improve, and where they lack knowledge or information."

Peter Drucker

84 1987

SNAGASTRENGTH

Znanje osigurava rastKnowledge ensures growth

Aktivno formiranje timovaActive team formation

Ugled poduzećaCompany reputation

Snaga je u stručnosti Strength is in professionalism

Partnerski odnosi su temelj obostranog zadovoljstvaPartnership is foundation of mutual satisfaction

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Ako se usvoji jedna od temeljnih poslov-nih premisa po kojoj se snaga kompanije može mjeriti kvalitetom i lojalnošću ljudi, nji-hovim znanjem, vještinama i motiviranosti, sigurno je da se Economic u svojoj poslovnoj praksi približio ovakvoj definiciji. Ulaganjem u suvremene oblike poslovanja i organizi-ranja, Economic je uspio osigurati zadovo-ljavajuću provedbu poslovnih planova. Ovo je postignuto zahvaljujući prije svega edu-ciranim uposlenicima, spremnim za stjeca-nje i primjenu stečenih znanja i vještina u svakodnevnim poslovima. Razvoj poduzeća, praćen inoviranjem poslovanja zahtijevao je održavanje uspješnih i kreiranje novih par-tnerstava za dugoročno i obostrano korisne odnose, kako s gospodarskim subjektima, tako i s institucijama za obrazovanje.

Menadžment Economica (2010.)Economic Management (2010)

If you adopt one of the fundamental busi-ness premises at which the power of a com-pany is measured by the quality and loyalty of its personnel, their knowledge, skills and motivation, it is certain that Economic has approached this definition in its business practice. By investing in contemporary forms of business and organization, Economic has succeeded in ensuring a satisfactory imple-mentation of its business plans. This has been achieved primarily due to educated employees who are ready to acquire and apply the ac-quired knowledge and skills in everyday tasks. The development of the company, which is fol-lowed by business innovation, demanded the maintaining of successful partnerships and the creation of new ones, for long-term and mutually useful relationships with economic subjects as well as with educational institu-tions.

86 1987

Već od malih nogu većinu vremena provodi u Economicu. Nakon obavlja-nja prakse započinje svoju profesional-nu karijeru u menadžmentu poduze-ća. Od listopada 2005. godine obnaša funkciju u Uredu generalnog direktora na poslovima zamjenika generalnog direktora. Koristeći stečena iskustva i usvojena znanja, svakodnevno sudje-luje u rješavanju problema i donošenju odluka. Ucrtavanje pravaca budućeg djelovanja i razvoja poduzeća, zasigur-no su Borin najveći izazov i zadaća za buduće djelovanje.

Boro Rajkovićzamjenik generalnog direktoraCEO deputy

Zajedno do uspjeha (2012.)Together to success (2012)

From an early age most of the time he spent in Economic. After performing practice he began his professional ca-reer in company’s management. From October 2005 he held the position in the Office of General director on matters of governance. Using his gained experience and knowledge he is daily involved in solving problems and making decisions. Determining directions for future ac-tions and company’s development are certainly his biggest challenge and task for future action.

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Darijo Jerković, mr.sc. pomoćnik generalnog direktora za ekonomsko-komercijalna pitanja i voditelj prodajeMaster of Economic SciencesCEO assistant for economic and commercial issues and sales manager

Kao Economicov stipendist Darijo je obavljao poslovnu praksu u podu-zeću. Nakon završenog studija svoju poslovnu karijeru započinje 1. siječnja 1999. godine. Uspješno obavljajući poslove u službi računovodstva, ubrzo biva promaknut u voditelja poslovnice računarske opreme u komercijalnoj službi te radi na implementaciji poslov-nog programa Wico. Reorganizacijom poduzeća i osnivanjem službe vele-prodaje, uspješno nastavlja karijeru na mjestu voditelja ove organizacijske jedinice odgovorne za realizaciju naj-značajnijih marketinških strategija na tržištu. Od 2009. godine obavlja i svoju najodgovorniju zadaću u Economicu - pomoćnika generalnog direktora za ekonomsko-komercijalna pitanja.

Ljubazna ekipa veleprodaje (2012.)Amiable wholesale team (2012)

As Economic’s scholarship holder Dario has performed business practice in the company. After graduation, he began his career January 1st, 1999. Suc-cessfully doing business in accounting services very soon he gets promoted to branch manager of computer equipment in commercial service and he starts working on implementing the business program Wico. By the company reor-ganization and establishment of whole-sale service, he successfully continues his career as operation manager of this organizational unit responsible for the implementation of the most important marketing strategies on the market. With hard work and personal profession-al development, he creates prerequisites for successful implementation of fitted tasks. From 2009 he also performs his most responsible task in Economic – CEO assistant for economic and commercial issues.

88 1987

Na poslovima u Economicu angaži-rana od 1. prosinca 2004. godine kao tajnica generalnog direktora. Stečeno poslovno iskustvo omogućilo joj je da od 27. studenog 2009. djeluje i na rad-nom mjestu managera integriranog sustava upravljanja. Kao voditeljica tima Integriranog sustava upravljanja svakodnevno provodi aktivnosti u opti-mizaciji rada procesa kao i u praktičnoj primjeni propisa te pripremi i realizaciji audita u poduzeću. Kvaliteta kao im-perativ Economica, biva formalizirana i primijenjena kroz trud i rad svih upo-slenika, a sistematizirana u referatu managera integriranog sustava uprav-ljanja.

Lidija Kljajević, bch.oec.manager integriranog sustava upravljanja i tajnica generalnog direktoraBachelor of Economic ScienceManager of Integrated Management System and CEO Secretary

Kvaliteta kao imperativ (2012.)Quality as imperative (2012)

On December 1st, 2004 she was engaged for job in Economic as CEO secretary. Acquired business experience enabled her to work and manage inte-grated management system on Novem-ber 27th, 2009. As a team leader of the Integrated Management System she daily implements activities in optimizing work processes as well as its application in practice, and the preparation and re-alization of the audit in the company. Quality as Economic’s imperative is be-ing formalized and applied through the efforts and work of all employees, and systematized in manager’s paper of inte-grated management system.

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Stjepan Marjanović direktor sektora komercijalnih poslova Director of Commercial Affairs

Uposlenik s bogatim komercijalnim iskustvom čiji je rad vezan uz Economic od 1994. godine, iz doba poremeće-nih društveno-ekonomskih odnosa, pokidanih poslovnih veza, manjka ko-munikacije, urušenog bankarskog su-stava i platnog prometa. Temeljitim radom uspostavljane su konture trgo-vačkog poduzeća koje je konstantno širilo svoj asortiman i mrežu poslovnih partnera na rastućem tržištu. Bogato iskustvo i predan rad primijenio je na razvoj komercijalnog sektora Econo-mica kao glavnog pokretača aktivno-sti u poduzeću. Iznimnim zalaganjem i upornošću, upravlja najvećim sekto-rom u Economicu koji objedinjuje rad službi: nabave, skladišta, veleprodaje, maloprodaje, servisa i službe špediter-sko-transportnih poslova.

Timski rad, ažurnost i odgovornost (2012.)Team work, agility and responsibility (2012)

An employee with extensive com-mercial experience whose work is relat-ed to the Economic since 1994, from the time of the disrupted socio - economic relations, broken business relationships, lack of communication, collapsed bank-ing system and payment system.Con-tours of the commercial company that is constantly expanding its range and network of business partners in a grow-ing market are established with radical work. Extensive experience and dedicat-ed work he has applied to development of the Economic’s commercial sector as the main actuator of the company’s ac-tivities. With his exceptional dedication and perseverance he manages the larg-est Economic’s sector that combines the work of the service procurement, stor-age, wholesale, retail, service and for-warding - transport service jobs.

90 1987

Tomislav Rajić, dipl.iur.direktor sektora pravnih, kadrovskih i sigurnosnih poslovaUniversity degree - Graduated LawyerDirector of Legal Affairs, Personnel and Security Affairs

Radeći u Economicu od 2005. go-dine na poziciji direktora sektora prav-nih, kadrovskih i sigurnosnih poslova, Tomislav vrijedno izvršava najsloženije zadatke vezane uz primjenu zakonske regulative i rješavanje pravnih situacija te osiguravanje potrebne dokumenta-cije za tekuće i buduće poslovanje. No, više od toga predstavlja odgovarajuća briga o kadrovima koja je svakodnevni zadatak, koji se realizira kroz praćenje uposlenika od prvog dana i dolaska u Economic, preko upoznavanja poduze-ća i radnih procesa, do inkorporiranja u iste i obavljanje definiranih zadataka. Napornim radom u suradnji sa svo-jim suradnicima, provodi ispitivanja organizacijske klime i anketiranje za-dovoljstva uposlenika kako bi ukupno zadovoljstvo svih zainteresiranih bilo na odgovarajućoj razini, a poslovni re-zultati bolji.

"In medias res" (2012.)Sigurnost prije svega (2012.)Security above all (2012)

Working in Economic since 2005, as director of legal, personnel and security affairs, Tomislav diligently executes the most complex tasks related to the imple-mentation of legislation and resolving legal situations and providing the neces-sary documentation for current and fu-ture business activities. But, more than that represents care for its personnel as an everyday task, which generates by monitoring employees from the first day of their arrival to Economic, by inform-ing businesses and work processes, to in-corporate the same and perform defined tasks. By his hard work in collaboration with his assistants he conducts tests of organizational climate and surveys of employees’ satisfaction to ensure that total satisfaction of all concerned was on appropriate level with a better busi-ness results.

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Slavica Karin, dipl. menadžer bankarstva, financija i trgovinedirektor sektora financijsko-računovodstvenih poslovaUniversity degree - Graduate Manager of banking, finance and tradeDirector of financial- accounting operations

Od siječnja 1992. godine djelatnica Economica, poduzeća koje je tad broja-lo tek nekoliko djelatnika. Svojim djelo-vanjem u poduzeću prati razvoj poslov-nih djelatnosti, uže specijalizirana za poslove u području financija i računo-vodstva. Od 2006. godine je na poziciji direktora sektora financijsko-računo-vodstvenih poslova. Poštujući među-narodne računovodstvene standarde i zakonske okvire te ispunjavajući sva-kodnevne zadatke praćenja poslovanja za potrebe informiranja menadžmenta poduzeća, zajedno s predanim i edu-ciranim djelatnicima, svakodnevno ostvaruje svoju misiju u poduzeću.

Radna atmosfera (2012.)Working atmosphere (2012)

Stalno praćenje propisa i normi (2012.)Constant regulations and norms monitoring (2012)

On January 1992, she becomes the employee of Economic, a company which numbered only a few employees at that time. Through her work in the company she follows the development of business activities closely specialised in the field of finance and accounting. From 2006, she performs as director of financial and accounting affairs. Respecting in-ternational accounting standards and legal frames as well as fulfilling every-day tasks of monitoring operations for the purpose of informing the company’s management along with the dedicated and trained staff, daily achieves its mis-sion in the company.

92 1987

Zoran Glogoški, dipl.ing.direktor tehničkog sektoraUniversity degree - Graduated Mechanical EngineerDirector of Operations

Dolazak Zorana u Economic prate poslovi vođenja servisne službe Econo-mica. Od 2002. godine radi na formira-nju organizacijske jedinice vlastite pro-izvodnje poduzeća, koja 2003. godine započinje svoj rad. Razvoj poslovnih djelatnosti Economica podrazumijeva formiranje vlastite proizvodnje koja je imala za cilj zamijeniti dio proizvoda, koji su se uvozili, vlastitim proizvodi-ma spremnim za izvoz. Dosljednošću, primjenom bogatog iskustva i upor-nim radom uspijeva formirati organi-zacijsku cjelinu te pratiti njezin razvoj, proširenje i sve izraženiji značaj u uku-pnim poslovnim procesima poduze-ća. Upravljajući razvojem proizvodnih procesa, novih proizvoda i usvajanjem novih tehnologija Zoran implementira najviše standarde i realizira najzahtjev-nije ciljeve tehničkog sektora Economi-ca.

Marljivim radom do ispunjenja planova (2012.)Diligent work leads to completion of plans (2012)

Od ideje do realizacije (2012.)From idea to realisation (2012)

Arrival of Zoran to the Economic company is followed by the job of con-duction of Economic’s customer service. Since 2002, he has been forming on or-ganizational units of Economic’s own production, which started with its work in 2003. The development of company’s business activities implies forming their own production, which is aimed to re-place imported products with their own products ready for export. Thanks to his consistency, appliance of the extensive experience and hard work he manages to form an organizational unit and monitor its development, expansion and growing importance in global enterprise business processes. Managing the development of production processes, new products and the adoption of new technologies, Zoran implements the highest standards and realises goals of each technical sec-tor in Economic.

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Gabrijela Kvasina direktor Franšiznog centra BiHDirector of Franchise Centre of Bosnia and Herzegovina

Na mjestu direktora Franšiznog centra BiH je od veljače 2008. godine, dok je projekt bio u završnim fazama pred otvorenje. Otvorenje centra se dogodilo 1. lipnja 2008. godine kada je domaćem, ali i regionalnom tržištu predstavljen novi koncept multifunk-cionalnog objekta. U to vrijeme, Gabri-jela je posjedovala četrnaest godina radnog iskustva na drugim poslovima u Economicu, što je bilo pretpostav-ka za angažman na mjestu direktora FC BiH. Istrajnošću i upornim radom, nastoji implementirati misiju jednog od najsloženijih sektora Economica na putu prema ostvarenju dugoročno za-crtanih ciljeva.

Sanja, Gabrijela i Ivica (2012.)

Since February 2008, she works as Di-rector of Franchise Centre of B&H while the project was in the final stages before opening. Centre was officially opened on July 1st, 2008, when domestic but also regional market was introduced with a new concept of multi-functional objects. At that time, Gabrijela had fourteen years of working experience in other jobs in Economic which was a postulate for involvement director’s position in FC B&H. With perseverance and hard work she seeks to implement the mission in one of the most complex sectors of Eco-nomic on the way to achieving long-term goals.

94 1987

Uz Economic od samih početaka da-leke 1987. godine, kao jedini uposlenik u to vrijeme. Od tada, pa sve do danas, osoba koja najbolje poznaje značenje rečenice “Economic je obitelj...”. Pozi-tivnim raspoloženjem, vedrim duhom i jednostavnim pristupom, širi pozitivnu i radnu atmosferu te olakšava svakod-nevno donošenje odluka. Volja, želja i trud prve su asocijacije koje se vežu uz Miru kao prvog djelatnika Economica, danas s najviše radnog iskustva i 25 go-dina staža u Economicu. Bogato radno i kolegijalno iskustvo, svakodnevno i u najprihvatljivijim manirima, prenosi kako na bliže suradnike tako i na ostale uposlenike.

Mira Rajkovićkontrolor Controlor

Slavica Turić (2012.)

Economic’s employee from the very beginning (1987), as the only employee at that time. From then, until today, she is the person who knows the meaning this sentence best, “ Economic is fam-ily...“With her positive mood, cheerful spirit and neatly approach propagates positive working atmosphere and daily alleviates making decisions. Will, desire and hard work are the first words that are associated with Mira as the first em-ployee of Economic, today with the most professional experience and 25 years of experience in Economic. Her rich work-ing and collegial experience daily and in the most acceptable manners she trans-fers to the close associates and other employees.

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Nakon završetka studija i stjecanja zvanja diplomiranog ekonomiste, 1. kolovoza 2009. godine dolazi u Econo-micovu službu marketinga gdje stječe prva poslovna iskustva na poziciji mar-keting managera. Marljivim trudom i stalnim učenjem, nastoji realizirati po-stavljene planove te od 1. rujna 2011. godine biva unaprijeđen u člana ruko-vodstva Economica i voditelja službe marketinga. Kao najmlađi član obje strukture, nastavlja formalno obrazo-vanje i profesionalno usavršavanje te primjenom stečenih teorijskih znanja u praktičnim promotivnim aktivnostima, nastoji jačati poslovni i društveni ugled poduzeća.

Vedran Skočibušić, dipl.oec.voditelj službe marketingaUniversity degree - Graduated EconomistMarketing Manager

Dobar plan i priprema su pola urađenog (2012.)With good plan and preparation, half of job done (2012)

Tehnička potpora (2011.)Technical support (2011)

Evidentiranje dobitnika POLO+500 (2010.)Registration of POLO+500 winners (2010)

After completing his studies and ac-quiring Graduates, on August 1st, 2009, he comes in Economic’s marketing ser-vice where he got his first business expe-rience at the position of marketing man-ager. With diligent effort and continuous learning he seeks to realize the set plans and on September 1st, 2011, he gets promoted to a member of management of Economic and to a head of market-ing services. As the youngest member of both structures, he continues formal education and professional refinement and application of the acquired theoret-ical knowledge and in practical promo-tional efforts he endeavours to strength-en business and social reputation of the company.

96 1987

Nakon završetka studija na Fakul-tetu za turizam i vanjsku trgovinu u Dubrovniku, svoju karijeru u Economi-cu gradi od 1. lipnja 2000. godine na poslovima tajnice generalnog direk-tora, nakon čega biva unaprijeđena u quality managera. Djelovanje u službi nabave započinje kao voditelj poslov-nice oprema za dom i ured. Upornost u radu i iznimno zalaganje, omogućili su joj unaprjeđenje od 1. veljače 2006. godine. Svoju bogatu radnu energiju, usmjerava na poslove voditelja službe nabave kao jedne od najznačajnijih ka-rika u osnovnom poslovnom procesu. Upravljajući nabavkom s pet osnovnih poslovnica Economicovog asortimana, znatno doprinosi postizanju ukupnih planskih ciljeva.

Dijana Rajić, dipl.oec.voditelj službe nabaveUniversity degree - Graduated EconomistPurchasing Manager

Vrijedni i proaktivni (2012.)Busy and proactive (2012)

After finishing her studies at the Faculty of Tourism and Foreign Trade in Dubrovnik, she builds her career in Eco-nomic from July 1st, 2000, on the posi-tion of the CEO secretary, after which gets promoted to Quality Manager. Her work in purchasing services starts as of-fice manager equipment for home and office. Perseverance and dedication at work enabled her improvement from February 1st, 2006. Her ample business energy she beams on purchasing manag-er as one of the most important links in the core business processes. Managing the acquisition of the five main Econom-ic’s branches she significantly contrib-utes to achieving the overall planning objectives.

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Prije svega poslovni partner Eco-nomica, a nakon toga i djelatnica koja radi od 1. veljače 2002. godine na po-slovima koordinacije i osnivanja službe maloprodaje. Već od 1. siječnja 2004. godine, bavi se upravljanjem i organizi-ranjem poslovanja službe maloprodaje kao važnog segmenta komercijalnog sektora. Otvorenjem Franšiznog cen-tra BiH uspostavlja i upravlja malopro-dajnim odjelima novih poslovnih se-gmenata. Briga o kupcima i njihovom zadovoljstvu te konkurentnosti asor-timana na tržištu, predmet je Zdravki-nog vrijednog rada.

Zdravka Baškaradvoditelj službe maloprodajeRetail Manager

Odjel instalacijskih materijala, okosnica maloprodaje (2012.)Installation materials department, retail framework (2012)

Galerija kuhinja i kuponica Framini (2009.)Framini kitchens and bathrooms gallery (2009)

Briefing dijela službe maloprodaje (2012.)Retail Service briefing (2012)

Primarily she was Economic’s busi-ness partner and after that an employ-ee who works from February 1st, 2002 in the coordination and establishment of retail services. Since January 1st, 2004, she deals with the management and organization of business services retail as an important segment of the commercial sector. With opening of the Franchise Centre of B&H she establishes and manages retail departments of new business segments. Matter of Zdravka’s hard work is taking care of customers and their satisfaction and competitive-ness on the market.

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Kristijan Strukarvoditelj servisne službeService Manager

2004. godine dolazi u Economic kao djelatnik servisne službe te radi na poslovima servisiranja. Nakon pet go-dina rada, od 1. studenog 2011. godi-ne djeluje kao voditelj servisne službe ulaže velike napore da se zadrži povje-renje postojećih kupaca kroz odgova-rajuće postprodajne usluge. Iznimna predanost i angažman na različitim poslovima svakodnevni su zadaci čije izvršavanje, predstavlja svakodnevnu misiju službe kojoj je na čelu.

Sitnim detaljima do zadovoljstva kupca (2012.)Tiny details make customer satisfied (2012)

In 2004, he comes in Economic as a service employee and works on servic-ing. After five years of work, on Novem-ber 1st, 2011, he works as service man-ager making great efforts to maintain the confidence of existing customers through appropriate after-sales services. Exceptional commitment and involve-ment in different activities are everyday tasks whose completion is an everyday mission of department which is headed by him.

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Provodeći vrijeme u Economicu, od malih nogu veže se za poduzeće i sve njegove tijekove. Od 1. siječnja 2009. godine službeno dolazi u poduzeće na mjesto voditelj službe špedicije i transporta. Koordinacija i organizacija dopreme i otpreme u Economicu, kao njegova glavna zadaća, izazov je s ko-jim se Branko sa svojim suradnicima uspješno nosi. Biti u pravo vrijeme na pravom mjestu te sigurno i uredno do-premiti i otpremiti robu, svakodnevna je misija djelatnika ove službe na čelu s mladim i perspektivnim voditeljem.

Branko Rajković, dipl.oecvoditelj službe špedicije i transportaUniversity education - Graduated EconomistShipping and Transport Manager

Biti u pravo vrijeme na pravom mjestu (2012.)In the right place at the right time (2012)

By spending time in Economic from childhood he bands himself to the com-pany and its flows. From 1 January 2009, he officially becomes a Head of forwarding and transportation depart-ment. Coordination and organization of delivery and shipping in Economic as its main task is the challenge with which Branko and his associates successfully deal. Being at the right time in the right place, and safely and orderly deliver and ship the goods is daily mission of staff in this department headed by young and promising leader.

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Karijeru u Economicu započinje 2004. godine u odjelu prijema i otpre-me, a od 2008. godine radi kao tajnica generalnog direktora.. Razvojem po-duzeća te iskazanim vještinama, 2009. godine prelazi na mjesto managera hotela Central u Franšiznom centru BiH. Pozitivnom energijom, marljivim radom i uspješnom komunikacijom, im-plementira poslovne ciljeve i planove u praksu i razvoj hotela Central u ostva-renju njegove vizije.

Sanja Kovać, dipl.oec.manager hotelaUniversity degree - Graduated EconomistHotel Manager

Konobari restorana Central (2012.)Central restoran waiters (2012)

Ljubazno osoblje hotela Central (2012.)Amiable Central hotel personnel (2012)

She began her career in 2004th working in the department of receipt and dispatch. Since 2008th she has been working as secretary of CEO.With the development of enterprises and skills, in 2009 she was promoted to the manager of the Central Hotel in FC B&H. With her positive energy, hard work and effective communication she implements busi-ness goals and plans into practice and development of the Central Hotel in re-alising her vision.

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Djelatnik Economica od 1998. go-dine, poznat po dobrom poznavanju logističkih procesa te svojoj istrajno-sti u izvršavanju zadataka. Uspješno obavljajući zadatke poslovođe, u skla-du s visoko postavljenim zahtjevima, od 2012. godine biva promaknut na poziciju voditelja skladišne službe. Sva-kodnevnim zalaganjem i obavljanjem zadataka, Vlatko sa svojim suradnici-ma, opravdava važnost skladišne služ-be u lancu komercijalnih aktivnosti te ispunjavanju zahtjeva točnosti u poslu prema kupcu.

Vlatko Kolarvoditelj skladišne službeWarehouse Manager

Red, rad i disciplina (2012.)Order, work and discipline (2012)

Economic’s employee from 1998 and well known for his good knowledge of logistic processes and his perseverance in carrying out tasks. Successfully per-forming tasks of manager, in accord-ance with the high requirements, since 2012 he is promoted to the position of warehousing services. With everyday work and performing tasks, Vlatko and his associates justifies the importance of warehousing services in the chain of commercial activities as well as meeting the requirements of accuracy in the busi-ness with customers.

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Znanje osigurava rast

Rast poduzeća koji je predstavljao pri-marni cilj poduzetnika, neminovno je zahti-jevao upošljavanje djelatnika sa specifičnim znanjima za oblasti kojim se poduzeće u svojim razvojnim fazama bavilo. Primjenu praktičnih i teorijskih znanja, uposlenici su prihvatili kao svoj doprinos stvaranju novih uspjeha poduzeća. U skladu sa zacrtanom strategijom poslovanja, Economic dugi niz godina provodi periodične edukacije kori-steći vlastite resurse te blisko surađujući s drugim obrazovnim i certifikacijskim kuća-ma. Dvadeset uposlenika Economica posje-duju certifikate za interne auditore prema ISO 9001:2008. Posjete stručnim konfe-rencijama, specijaliziranim seminarima te sajmovima, obvezni su elementi plana rada svakog odjela u poduzeću. Vrijedno je ista-knuti kako Economic dugi niz godina ostva-ruje uspješnu suradnju sa sveučilištima i drugim znanstvenim institucijama. Poslovni projekt Economicove franšizne mreže pre-zentiran je kao studij slučaja u knjizi „Mar-keting“, uglednih profesora Ekonomskog fakulteta u Sarajevu.

Certificirani interni auditori Economica (2007.)Certified internal auditors of Economic (2007)

Knowledge ensures growth

The growth of the company represented the primary goal of the entrepreneur. This in-evitably required the recruitment of staff with specific knowledge of the areas the company dealt with in its developmental phases. Em-ployees accepted the application of practical and theoretical knowledge as their contribu-tion to new and successful companies making. In accordance with the planned business strat-egy, Economic has carried out periodical semi-nars for many years, using their own resources in close collaboration with other educational and certification companies. There are twenty employees of Economic that have certificates for internal auditors in accordance with ISO 9001:2008. Attendance in professional con-ferences, specialized seminars and fairs is an obligatory element of the work plan in every department of the company. It is worth men-tioning that Economic has been realizing a successful collaboration with universities and other scientific institutions for many years. A business project of Economic’s franchise network is presented as a study in the book “Marketing” which was written by prominent professors of the Sarajevo Business School.

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Aktivno formiranje timova

Timski rad Economica prepoznat je kao jedan od najučinkovitijih načina obavljanja poslovnih aktivnosti i realizacije složenijih projekata. Upravu poduzeća čini deset čla-nova, odnosno sedamnaest članova Tima za unaprjeđenje poslovanja, koji sinkroni-ziranim radom vode timove i koordiniraju realizacije njihovih projekata. Pored svakod-nevnih projekata, projiciranih na mjesečnoj razini, menadžment Economica uspješno je implementirao i trajno provodi projekte strateškog značaja, kako za poduzeće tako i za širu ekonomsku zajednicu. Franšizna mreža Economic, 2000. godine utemeljena je kao strateški projekt i temeljnica budućeg glavnog distribucijskog kanala.

Detalj sa interne prezentacije (2002.)Detail from internal presentation (2002)

Active team formation

Economic’s team work is recognized as one of the most efficient ways of performing business activities and realizing complex pro-jects. The company’s management is made of ten members of the Direction, namely the seventeen members of the Team for business promotion. They lead teams by synchroniz-ing work and coordinating the realization of their projects. In addition to daily tasks that are projected on a monthly level, Economic’s management has successfully implemented and is constantly carrying out projects that have a strategic significance for the company as well as for the wider business community. The Economic franchise network was estab-lished in 2000 as a strategic project and the foundation of the future distribution channel.

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Od učenika do top menadžera

Neobičan i nesvakidašnji je način na koji je uposlenik Darijo Jer-ković saznao za poduzeće Economic. Naime, događaj se veže uz portu studentskog doma Sveučilišta u Mostaru, kada je kao stu-dent dobio informaciju da je za njega uplaćena stipendija od stra-ne poduzeća Economic. Na inicijativu generalnog direktora Eco-nomica, bez podnesenog bilo kakvog formalnog zahtjeva, Darijo je dobio stipendiju kao jedan od najboljih studenata iz središnje Bosne na Ekonomskom fakultetu u Mostaru.

Iznenađen ovim događajem, koji ga je kao studenta impresio-nirao, Darijo je, nakon završenog fakulteta, upoznao kolektiv Eco-nomica, koji je tada brojao 30 - ak uposlenika. Zadovoljan viđenim i ponuđenim, Darijo se odlučio pristupiti Economicu kao 39. uposle-nik poduzeća koje se razvijalo, a koje mu je ponudilo baviti se onim što voli. Kod prvog nadređenog - voditelja službe računovodstva, predano je i odgovorno obavljao poslove te dodatno implementi-rao neke od informatičkih aktivnosti u poduzeće, a najznačajnija je implementacija programa Wico i njegova distribucija korisnicima na bh. tržištu. Ova aktivnost bila je preduvjet za formiranje sljede-će poslovnice kojom se Economic bavi, a to je računarska oprema u sklopu tadašnje službe komercijalnih poslova.

U to vrijeme revolucionarno bilo je Darijovo implementiranje tzv. “drvceta”, jednostavne aplikacije koja uspoređuje izvore naba-ve, a koja se i danas u nekim prigodama uspješno koristi. Od 2001. godine, nakon provođenja reorganizacije poduzeća, Darijo posta-je voditeljem službe veleprodaje i prvim koordinatorom franšizne mreže Economic, najznačajnijeg strateškog projekta Economica. Daljnji razvoj karijere u Economicu prati 2009. godina, kada je ime-novan pomoćnikom generalnog direktora za ekonomsko-komer-cijalna pitanja. Profesionalno usavršavanje nastavlja 2008. godine uspješnom obranom magistarskog rada na Ekonomskom fakulte-tu u Sarajevu, a nakon toga upisuje doktorski studij na Ekonom-skom fakultetu Sveučilišta “Vitez” na kojem radi kao viši asistent na nekoliko predmeta iz oblasti marketinga.

„Economicova politika ljudskih potencijala omogućila mi je usavršavanje u struci, kao što je omogućila i za drugih 90-ak sti-pendista. Jako su mi u profesionalnom smislu značile i posjete ra-zličitim vrstama sajmova te druga poslovna putovanja, od kojih su najznačajnija posjete Kubi, Kini, Njemačkoj, Italiji, Austriji i Rusiji. Za svoj poslovni uspjeh mislim da je plod marljivog rada, strpljenja, ali i dobre vizije generalnog direktora te tržišnih uvjeta u Bosni i Hercegovini koji su dali pozitivan odgovor na formulirane poslov-ne politike i nastup Economica na tržištu kao i stalno ulaganje i pomoć u usavršavanju uposlenika“, ističe Darijo.

Darijo Jerković

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From Student to Top Manager

Darijo Jerković discovered Economic in an unusual and nonevery-day way. Still student in Mostar and living in dormitory, he received information about paid scholarship by Economic. On chief exective officer’s initiative, without any official request, Darijo received a scholarship as one of the best students from middle Bosnia on Facul-ty of Economics in Mostar.

Surprised and impressed by this move, after Darijo had finished faculty, he got acquainted with Economic’s approximately thirty em-ployees. He got a job as 39th employee in company which was un-der development and which offered him to do what he likes. Along with his first higher-ranked co-worker he was devoted to the job and he also implemented one of the IT activities. The most important of them was implementation of Wico program and its distribution to B&H users. This was prerequisite for formation of the next office working with computer equipment inside commercial operations ser-vice.

Revolutionary thing was Darijo’s implementation application called “drvce”. This simple application compares sources of goods’ procuration and it has been successfully used even today. In 2001, when reorganisation of the company took place, Darijo became head of wholesale service and first coordinator of Economic’s franchise network, the most important strategic project in Economic. In 2009, he was appointed as chief executive officer’s assistant for econom-ic-commercial issues. He carries on with his professional education in 2008 with master’s thesis defense on Faculty of Economics in Saraje-vo following doctoral study on Faculty of Economics on Vitez Univer-sity where he works as senior assistant for marketing domain.

“Economic’s policy of peoples’ potentials allowed profession spe-cialisation to me and ninety other scholarship holders. Numerous visits to different kind of fairs helped a lot, as well as other business trips to Cuba, China, Germany, Italy, Austria and Russia. I think that my business success comes from hard work, patience as well as chief executive’s vision and market conditions in B&H which gave positive answer to formulated business policy and to Economic’s market ap-pearance together with constant help with employees’ specialisa-tion“, says Darijo.

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Pod vodstvom generalnog direktora oku-pljen je tim sastavljen od uposlenika spre-mnih preuzeti odgovornost i započeti jedan od prvih projekata ovog tipa u Bosni i Her-cegovini: Stjepan Marjanović (direktor sek-tora komercijalnih poslova), Božana Marin (quality manager), Vesna Marković (voditelj marketinga), Darijo Jerković (voditelj vele-prodaje). Drugi veliki projekt, realiziran za-jedničkim naporima i snagom komplemen-tarnih članova tima predstavljao je projekt pokretanje vlastite proizvodnje 2003. godi-ne. Visoko postavljen poslovni cilj definiran je u vremenu kad investicije u proizvodnju predstavljaju novi poslovni put i novu priliku za širenje poslovnog portfolija te značajan ekonomski rast. Podatak da je Economic u 2011. godini izvozio u 11 europskih zemalja te da prihodi od prodaje robe u izvozu uzima-

Uposlenici Economica (2002.)Economic employees (2002)

A team was assembled under the leader-ship of the CEO. It consists of employees who are ready to take responsibility and start one of the first projects of this kind in Bosnia and Herzegovina: Stjepan Marjanović (director of the sector for commercial business), Boža-na Marin (quality manager), Vesna Marković (manager of marketing), Darijo Jerković (di-rector of wholesale). The second large pro-ject which was realized by joint efforts and strength of the complementary team mem-bers represented a project of self-production activation in the year 2003. The high set business goal is defined in a time when invest-ments in production represent a new business path and a new opportunity to expand the business portfolio and make a significant eco-nomic growth. The fact that Economic export-ed merchandise to eleven European countries

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ju sve veće sudjelovanje u ukupnih prihodi-ma od prodaje potvrda su uspješnosti ovog projekta. Uz stalna unaprjeđenja postojećih segmenata poslovanja, 2005. godine formi-ran je tim koji će nositi sasvim novi projekt, projekt suvremenog poslovnog kompleksa pod nazivom Franšizni centar Bosne i Herce-govine. Otvaranjem Franšiznog centra BiH, 2008. godine, Economic ulazi u novu oblast poslovanja, oblast suvremenog trgovačkog centra koji objedinjuje trgovački dio, admi-nistrativno-uredski dio namijenjen za pruža-nje suvremenih poslovnih usluga te hotelski dio u kojem je otvoren hotel Central ****.

Radni sastanak službe veleprodaje (2002.)Wholesale Service meeting (2002)

in 2011 and that the revenues from the ex-ported products take increasing participation in the total sales revenues are confirmations of this project’s success. With continuous im-provement of the existing business segments, a team was formed in the year 2005. This team would lead an entirely new project of a contemporary business complex called the Franchise Centre of Bosnia and Herzegovina. By opening the B&H Franchise Centre in 2008, Economic enters a new business area, an area of a contemporary shopping mall which com-bines a shopping section, an administrative-of-fice section designed to provide modern busi-ness services and a hotel section where the hotel Central **** is opened.

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Posjet poslovnim partnerima u Kini (2002.)Visit to business partners in China (2002)

Boro Jezeraškić, Željko Kajić i Boro Rajković na službenom putu u Kini (2002.)Boro Jezeraškić, Željko Kajić and Boro Rajković on business trip in China (2002)

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Višnja Knežević (lijevo) i Nisveta Topalović (desno) na poslovima projektiranja kuhinja i kupaonica (2004.)Višnja Knežević (left) and Nisveta Topalović (right) designing kitchens and bathrooms (2004)

Posjet članova Kluba instalatera Economic sajmu Interklima u Zagrebu (2012.)Economic's Installators club visit Interklima fair in Zagreb (2012)

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Ugled poduzeća

Korporativni brand Economic, krovni je brand poduzeća. Sinonim za instalacijske materijale na tržištu Bosne i Hercegovine te sinonim snažne kompanija s jasno projicira-nom dugoročnom perspektivom, poželjnog poslodavca na području središnje Bosne. Korektan partnerski odnos prema dobavlja-čima, konstantno istraživanje želja i potreba kupaca, dosljednost u radu i stabilan rast i razvoj, tek su neki od čimbenika poslovne filozofije Economica. Filozofija poslova-nja Economica sukladna je i sloganu „Vaš partner...“, a u svakodnevnom poslovanju konstantno se ispunjava ključno obećanje branda - ponuda artikala najboljeg omjera cijene i kvalitete na tržištu. Dodatnu vrijed-nost predstavljaju širina i dubina asortimana roba koje Economic ima u redovnoj ponudi. Uz stalnu brigu za kupca ne treba zaboraviti i sve postprodajne usluge i usluge u funkciji podrške kupcu: projektiranje, instaliranje i servisiranje kroz servisnu mrežu u BiH.

Interni audit u servisnoj službi (2006.)Internal audit to Service Department(2006)

Company reputation

The Economic corporate brand is the lead-ing brand of the company. It is a synonym for installation materials on the Bosnia and Her-zegovina market as well as synonym for strong company with clearly defined long-term per-spective, and desired employer in the area of central Bosnia. Some of the main factors of Economic’s business philosophy are proper partner relationship with suppliers, constant research of the customers’ wants and needs, consistency in work and steady growth and development. Economic’s business philosophy is in accordance with the slogan „Your part-ner...“ and the key brand promise is constantly being carried out in everyday work – to offer merchandise with the best price-quality ratio on the market. An additional value is repre-sented by the width and depth of the assorted products that Economic has in its regular sup-ply. With constant care for the customer, all after-sales services and services of customer support should not be forgotten: designing, in-stalling and servicing through the B&H service network.

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Servisiranje kao stalna briga o kupcu (2006.)Maintenance as permanent care for customers (2006)

Služba veleprodaje Economica (2002.)Economic's Wholesale team (2002)

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Navedene ključne vrijednosti omogućile su poduzeću stjecanje sadašnje pozicije na tržištu, na kojem je Economic prepoznat kao lider u svom segmentu poslovanja. Istovre-meno, tvrtka je ponosna na činjenicu da je postala i jedan od najpoželjnijih poslodava-ca koji svojim uposlenicima pruža ugodno radno okruženje, priliku za napredovanje u struci, sigurnost radnog mjesta i pozitivan ugled u poslovnom okruženju. Pokretanjem Franšizne mreže Economic, poduzeće je na tržištu izgradilo brand koji, kao prvijenac u BiH, uvodi novi način poslovanja. Snaga branda ogleda se u dostupnosti proizvoda i usluga potrošačima u svim većim grado-vima, širokom asortimanu i konkurentnim cijenama. Već 2002. godine Economic je re-gistrirao trgovačku marku Wico, koja danas na tržištu predstavlja superiornu ponudu baterija i slavina.

Baterije Wico, Economicov trgovački brendWico showers, Economic trade brand

All of the listed key values have enabled the company to acquire the present position on the market, where Economic is recognized as a leader in its business segment. At the same time, the company is proud of the fact that it has become one of the most wanted employers that offers a pleasant work envi-ronment to its employees as well as a chance to advance in one’s career, job security and a positive reputation in the business environ-ment. By starting the Economic franchise network, the company has developed a brand which was the first to introduce a new way of doing business in B&H. Brand strength is re-flected in the availability of products and ser-vices for customers in all bigger cities as well as in a wide range of products and compet-itive prices. In 2002 Economic registered the Wico trademark which nowadays represents a superior supply of batteries and faucets.

Rusmir Agačević - Rus, snimanje reklame za Klub instalatera (2006.) Rusmir Agačević – Rus, shooting of commercial for Installer's club (2006)

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Economic je, 2007. godine, svoju proi-zvodnju brandirao pod nazivom Framini, a proizvodi pod ovim imenom uskoro su na tržištu postali prepoznati kao isplativa inve-sticija, koja za plaćenu cijenu pruža najbolju kvalitetu, uz moderan dizajn i suvremenu tehnologiju. Framini već danas, iako još u fazi razvoja, predstavlja najuspješniji domaći brand u svojoj tržišnoj niši. Poslovna snaga i ugled Economica potvrđeni su i od strane Poslovnih novina, koje su ga svrstale u sam vrh liste Top 100 kompanija u Bosni i Her-cegovini 2008. godine, kao i dodjeljivanjem priznanja za bh. Superbrands 2010.

Detalj sa snimanja video reklame za proizvodni brend (2012.)Detail from commercial shooting for production brand (2012)

In 2007 Economic branded its production by the name Framini. Products carrying this name were soon recognized on the market as cost-effective investment which offers the best price-quality ratio, a modern design and contemporary technology. Although it is still being developed, Framini already represents the most successful domestic brand in its mar-ket branch. Economic’s business strength and reputation were also confirmed by the busi-ness newspapers “Poslovne novine”, which ranked Economic at the top of 100 companies in Bosnia and Herzegovina in 2008. Economic was also awarded the tribute for B&H Super-brands of 2010.

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Snaga je u stručnosti

Razvoj poduzeća bio je jasno projiciran i praćen izradom i provedbom studija koje su razvijane od strane uglednih institucija i stručnjaka iz oblasti ekonomije i marketinga.

Economicov asortiman najvećim je dije-lom kreiran u oblasti instalacijskih materija-la. Branša zahtijeva bogato tehničko znanje koje će primjenjivati Economicovi djelatnici, obavljajući poslovne aktivnosti s ciljem što boljeg zadovoljavanja potreba postojećih i potencijalnih kupaca. Kupci su Economic prepoznali kao mjesto na kojem mogu do-biti prave informacije o proizvodima iz po-nuđenog asortimana. Uvodeći treninge za prodajno osoblje, testirajući osposoblje-nost metodama “tajnog kupca” Economic se opredijelio provoditi filozofiju “kupac je

Blagajna maloprodaje (2005.)Retail cash desk (2005)

Strength is in professionalism

Company development was clearly pro-jected and followed by the construction and implementation of studies which were devel-oped by respectable institutions and experts from the areas of economics and marketing. Economic’s selection of products is mostly cre-ated in the area of installation materials. The branch demands a rich technical knowledge which is to be administered by the employees of Economic by performing business activities whose goal is to satisfy the needs of existing and potential customers. Customers have rec-ognized Economic as a place where they can get the right information about products from the offered range of. By introducing training for sales personnel and by testing their skills with “secret customer” methods, Economic

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kralj”. Ulažući u ljudske potencijale i njihov razvoj, poduzeće je znalo prepoznati potre-bu stalnih edukacija, ali i ulaganja u poten-cijalne uposlenike. Stipendirajući desetine mladih i nadarenih učenika i studenata, Eco-nomic je postao prepoznatljivo društveno odgovorno poduzeće središnje Bosne, po-željan poslodavac i poduzeće sa sigurnom budućnošću. Neki od studenata našli su svo-je mjesto i u menadžmentu poduzeća.

Ferijalna praksa u Economicu (2011.)Holiday-time practice in Economic (2011)

decided to implement the philosophy “cus-tomer is the king”. By investing in human re-sources and their development, the company knew how to recognize the need for constant education and investment in potential em-ployees. Economic has become recognizable and socially responsible company of central Bosnia, desired employer and company with safe future by giving scholarships to dozens of young and talented students. Some of our students have found their place in the man-agement of our company.

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Partnerski odnosi su temelj obostranog zadovoljstva

Kroz 25. godina poslovanja, Economic je surađivao s velikim brojem poslovnih par-tnera. Pravovremeni izlasci na međunarod-no tržište nabave, omogućili su kompaniji stjecanje konkurentskih prednosti. Širenje prodajnog asortimana prepoznala je doma-ća poslovna klijentela, a oni koji su vidjeli du-goročnu priliku odlučili su se koristiti bogato Economic - ovo iskustvo u korist razvoja vla-stitog biznisa kroz franšiznu mrežu Econo-mic. Krajnjem potrošaču i korisniku proizvo-da i usluga ovo je značilo ključnu prednost, a to je dostupnost u svim većim gradovima Bosne i Hercegovine svih roba koje nudi Economic, pod jednakim uvjetima kakvi su bili u trgovačkom središtu ovog dijela regi-je, Vitezu. Mnogobrojni su poslovni kupci ukazali povjerenje Economicu kroz dugi niz godina uspješne suradnje, a neki od njih su: Ecos, Hidroinženjering & Economic, Lafat komerc, Bemis, Commercial, Z.H. Zola, Ke-moprom, Jups Trade, XXXLutz, Badkamer, Gera commerce, Pevec.

Prijatelji i dugogodišnji poslovni partneri iz poduzeća Centrometal, Macinec - Hrvatska (2012.)Friends and long-term business partners from Centrometal company, Macinec, Croatia (2012)

Partnership is foundation of mutual satisfaction

During 25 years, Economic has been col-laborating with a large number of business partners. A timely egrees to the internation-al supply market has enabled the company to achieve competitive advantage. Expansion of sale assortment was recognized by local cli-ents who saw the opportunity for long-term collaboration and decided to use Economic’s experience for the benefit of development of their own business through Economic’s fran-chise network. This is an important advantage for all consumers and users of products and services because of the fact that all products and services, offered by Economic, are availa-ble in all major cities in Bosnia and Herzego-vina under the same conditions as they are in the central trade center in Vitez. During many years of successful business collaboration, a large number of consumers have paid respect to Economic. Some of them are: Ecos, Hi-droinženjering & Economic, Lafat Komerc, Be-mis, Commercial, Z.H. Zola, Kemoprom, Jups Trade, XXXLutz, Badkamer, Gera commerce, Pevec…

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1192012 Dio voznog parka, redovna otprema robe kupcima (2012.)Haulage fleet, regular despatch of goods to customers (2012)

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Economic & partneri

Govoriti o poslovanju Economica i stvaranju današnje mreže pouzdanih i velikih poslovnih partnera znači vratiti se u daleku 1994. godinu i vrijeme koje nije dalo naslutiti dimenzije razvitka poduzeća.

Bilo je to doba poremećenih društveno-ekonomskih odnosa, pokidanih

poslovnih veza, manjka komunikacije, urušenog bankarskog sustava i plat-nog prometa. Postepeno širenje mreže poslovnih partnera i nastupi na pr-vim velikim sajmovima urodili su istinskim poslovnim plodom. Prvi nastup na sajmu u Zenici predstavljao je dovoljno iskustvo za još uspješnije nastupe na sajmovima u inozemstvu, od kojih se izdvaja jesenski sajam u Zagrebu, 1995. godine, na kojem su prisustvovali svi budući značajniji partneri Economica. Zanimljivosti radi, ambiciozni djelatnici s ovog su puta u poduzeće donijeli više od 200 kg reklamnog materijala budućih poslovnih partnera. Poslovni putovi su bili sve osim uživanja u radu onog što vas ispunjava, osobito put preko planina Pavlovica i Vran planine, za čije svladavanje je bilo potrebno je-dino kombi vozilo opteretiti kamenjem i prijeći teške zimske uvjete na cesti.

Uistinu “egzotičan” rad formulirao je svakodnevnicu prvih poslijeratnih djelatnika Economica, koji su robu kupovali na području Hrvatske, Mađarske, Slovenije i Italije te se u ratnim područjima susretali s “presretačima”, ali i s onima koji su u svakom trenutku bili spremni ponuditi pomoć, prenoćište i topao kutak svoje kuće. Tek 1996. godine djelatnost se stabilizira i diverzi-ficira u lager ponudu elektroinstalacija, vodoinstalacija i termoinstalacija, a godinu dana poslije pojavljuju se i prvi izvozni poslovi. Prvi poslovni put na sajam u daleku Kinu 1997. godine stvara mrežu dobavljača iz cijelog svije-ta, a najkvalitetniji ugovori realizirani su s partnerima iz firmi MTS, Lorenzi Thermex Group, Ferroli i drugi. Čar trgovine predstavili su partneri iz Kine na sajmu u Njemačkoj, koji su štand koristili za prospektne materijale, a hotelsku sobu kao salon za prezentiranje uzoraka, čija cijena se formirala isključivo u ovisnosti od težine artikla. Preseljenje u novu poslovnu zgradu 1999. godine dodatno obogaćuje uvjete za rad i stvara pretpostavke daljnjeg razvoja kako poslovno, tako i organizacijski nakon čega se formiraju službe komercijalnog sektora: nabava, skladište, veleprodaja, maloprodaja, servis i služba špedi-tersko-transportnih poslova. Franšizna mreža Economic formirana 2000. godine, sa svim svojim novitetima, je jedan od najvećih poslovnih podviga u Bosni i Hercegovini u to vrijeme, a do danas je dobro prihvaćen poslovni i tržišni koncept. Plod rada su obostrano korisni partnerski odnosi s podu-zećima Hidroinženjering & Economic, Commercial, Jups-trade, Unipromet, Kemoprom, Arhaz i mnogi drugi.

Od 2003. godine i osnivanja vlastite proizvodnje otvaraju se i novi par-tnerski odnosi, kako u BiH tako i u inozemstvu, pogotovo u Europskoj uni-ji, a investicija u Franšizni centar BiH i hotel Central stvaraju široku paletu partnerstava i poznanstava. Danas sektor komercijalnih poslova ima snažnu kadrovsku osnovu i broji 140 uposlenika koji prolazeći kroz Economicovu ko-mercijalnu školu stječu bogato životno i poslovno iskustvo ostvarujući korpo-rativne i osobne ciljeve.

Stjepan Marjanović

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Economic and Partners

If we want to talk about Economic’s business activities and formation of great network of reliable and big business partners, we have to go back to year 1994 when almost nobody could predict the scale of company’s development.

It was period of disrupted socio-economic interrelations, snapped business relations, lack of communication, collapsed banking system and payment transactions. Gradual expansion of business partners’ network and appearances on great fairs yielded business fruit. First appear-ance on fair in Zenica provided sufficient experience for more successful appearances abroad later on. We should emphasize autumn fair in Zagreb in 1995 where all forthcoming mayor Economic partners took part. To make the thing even more interesting, ambitious employees from this fair brought over 200 kilograms of promotional material of our forthcoming partners.

Business roads were everything but the roads on which you will enjoy in doing what you like because of Pavlovica and Vran mountains. In order to pass these mountains one had to have at least a van loaded with stones and to get over heavy winter conditions on roads.

First employees had to deal with numerous “interceptors” on their way to Croatia, Hungary, Slovenia and Italy from where goods were bought. However, there were also people ready to help in every moment and to offer a place to spend the night. Not until 1996 did the activity stabilized and diversified. Economic started to offer a great variety of electro installations, water installations and thermo installations and a year later, they started to export. The first business trip to China in 1997 created a whole new network of suppliers from all over the world resulted in creating alliances with famous companies such as MTS, Lorenzi Thermex Group, Ferroli and others. The attraction of commerce was brought to us by partners from China on a German fair. They used their stand for advertising material and hotel room as a showroom for presentation of models forming price exclusively on the basis of article weight. By moving company into the new building in 1999 working conditions were additionally enriched and new possibilities for development were created on business and organisational basis. For this rea-son, new commercial sector services were formed such as procurement, warehouse, wholesale, retail trade, service and shipping-transport service. Economic’s Franchise Network was estab-lished in 2000 and with its innovations created one of the greatest business accomplishments in Bosnia and Herzegovina and up until now it is well accepted business and market concept. This resulted in reciprocal partnership with “Hidroinžinjerig & Economic”, “Commercial”, “Jups-trade”, “Unipromet”, “Kemoprom”, “Arhaz” and many others.

Since 2003 new partnership relations have been opened up in B&H as well as abroad, espe-cially in European Union. Investments in Franchise Centre B&H and Central hotel have also cre-ated wide spectrum of partnerships and acquaintances. Today, sector of commercial business counts over 140 employees all of whom acquire rich life and business experience in Economic’s commercial school and who accomplish corporative and personal objectives.

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Otvorenje poslovne zgrade primatelja franšize, Commercial d.o.o. Banovići (2008.)Opening of franchisee business building, Commercial Ltd., Banovići (2008)

Franšizna prodavaonica Hidroinženjering &Economic, P.J. Tehno Centar Laktaši (2012.)Franchise store Hidroinžinjering & Economic, business unit Tehno Centar Laktaši (2012)

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Franšizna prodavaonica Hidroinženjering &Economic Banja Luka (2012.)Franchise store Hidroinžengering & Economic Banja Luka (2012)

Franšizna prodavaonica Madeex Sarajevo (2007.)Franchise store Madeex Sarajevo (2007)

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Stjepan Marjanović, Zoran Šutalo, Filippo Trau (2012.)

Najbolji primatelji franšize - Commercial, Unipromet i Hidroinženjering &Economic (2003.)Best individual franchisees – Commercial, Unipromet and Hidroinženjering & Economic (2003)

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Najbolji primatelji franšize - Arhaz, Jups trade i Acs (2004.)Best individual franchisees – Arhaz, Jups Trade and Acs (2004)

Jusuf Pilav predsjednik komisije "Polo+500" (2004.)Jusuf Pilav, president of commision for “Polo+500” (2004)

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Unificirana marketinška strategija prepo-znata je kao asocijacija na najbolji omjer ulo-ženog i dobivenog, a sve zahvaljujući dugo građenim i pažljivo njegovanim partnerskim odnosima. Dobro poznata i od strane potro-šača podržana proizvodna imena našla su se u Economic - ovom asortimanu: Centro-metal, Končar, Lipovica, A.M. 2000, Unitas, Weltplast, LIV, Duravit, DEG, Caleffi, Appo-llo, Alveus, Firat, Halcor, Hansa, Eurocable, Bosch, Bugatti, Aquaestil, Gorenje, Grun-dfos, Ecos, Isea, Electrolux, Fischer, Haupa, Zalakeramia, EuroStandard, Dalmino, Glo-bal, Giersch, Kristal, Duropal, Comap, Elek-tromaterial Lendava, Ivanićplast, Inker, IMP pumps, Herz, Rofix, Palazzetti, Panasonic, Maks, Philips, Plamen, Rems, Pedrollo, Pipe-Life, Tesa, Panelli, Samsung, Schachermayer, Senko, Siemens, Viessmann, Vivax, Viadrus, Unitas, Weltplast, Wodego i mnogi drugi. Kina, novodostupna zemlja svjetskih trgo-vaca otvorila je svoja vrata i Economicovim djelatnicima koji su kao pioniri nove bh. tr-

Priznanja za najbolje partnere - Lipovica i Kemoprom (2005.)Awards for best partners – Lipovica and Kemoprom (2005)

Unified marketing strategy has been rec-ognized as an association of the best invest-ed and earned ratio because of the long built and well-cared partnerships. Some of the most important producers’ names which can be found in Economic’s assortment are: Cen-trometal, Končar, Lipovica, Gorenje, Unitas, Weltplast, LIV, Duravit, DEG, Caleffi, Appollo, Alveus, Firat, Halcor, Hansa, Eurocable, Bosch, Bugatti, Aquaestil, Gorenje, Grundfos, Ecos, Isea, Electrolux, Fischer, Haupa, Zalakeramia, EuroStandard, Dalmino, Global, Giersch, Kris-tal, Duropal, Comap, Elektromaterial Lenda-va, Ivanićplast, Inker, IMP pumps, Herz, Rofix, Palazzetti, Panasonic, Maks, Philips, Plamen, Rems, Pedrollo, PipeLife, Tesa, Panelli, Sam-sung, Schachermayer, Senko, Siemens, Viess-mann, Vivax, Viadrus, Unitas, Weltplast, Wo-dego and many others. China, land available for all, opened its door to Economic’s employ-ees who began the process of importing prod-ucts from Far East as pioneers of the new B&H trade. In order to make products’ position on

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govine počeli procese uvoza roba s dalekog Istoka. S ciljem jačanja vlastitog asortimana Economic je na tržište BiH plasirao vlastite artikle pod trgovačkim brandom Wico proi-zvedene u Kini. Već dugi niz godina proizvo-di pod ovim brandom uspješno obogaćuju domove širom BiH, ali i zemalja okruženja u koje Economic izvozi svoje proizvode. Danas, brandu Wico dodijeljen je i novi po-slovni segment, a to je poslovni software Wico 2010 razvijen od strane Economicovih uposlenika i svakodnevno primjenjivan kako u vlastitom, tako i u nekim od partnerskih poduzeća. Kroz proces razvoja proizvodnih pogona Economic je svoju poslovnu strate-giju usmjerio na nabavku repromaterijala od europskih partnera Blum, Eger i drugi. Uvoz repromaterijala iz Austrije, Njemačke i Italije svrstao je Framini proizvode rame uz rame s mnogim proizvodima visoko cijenjenih eu-ropskih proizvođača. Nastupi Framini arti-kala zapaženi su na sajmovima u Europskoj uniji.

Boro Jezeraškić, Franjo i Mira Rajković te Karmela Šakić na poslovnom putu u Kini (2005.)Boro Jezeraškić, Franjo and Mira Rajković and Karmela Šakić on business trip to China (2005)

market stronger, Economic branded its prod-ucts by the name Wico which are produced in China. For many years now, these products can be found all over Bosnia and Herzegovina, but also in the neighboring countries where Economic exports its products. Today, a new business segment is assigned to the trademark Wico. That new segment is business software 2010 developed by Economic’s employees and it is daily administered as our own and in some of the partnership companies also. Through the process of development of the production, Economic focused its business strategy on the purchase of production materials from Euro-pean partners Blum, Eger and others. Because of the import of the production materials from Austria, Germany and Italy, Framini products are ranked side by side with many products of highly esteemed European producers. Framini products’ performances are noticed on the fairs in European Union.

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Zdravica nakon potpisanog poslovnog ugovora sa Emmetijem (2001.)Toast after signed business agreement with Emmeti (2001)

Posjet članova Kluba instalatera poduzeću Lipovica, Popovača u Hrvatskoj (2008.)Visit of Installer's club members to Lipovica company, Popvača, Croatia (2008)

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Posjet članova Kluba instalatera poduzeću Weltplast, Posušje BiHVisit of Installer's club members to Weltplast, Posušje, B&H

Prezentacija proizvodnog programa partnera Vogel&Noot (2002.)Presentation of Vogel&Noot, our partner's production programme (2002)

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ZEPS (2003.)Zenica International Fair (2003)

Priznanje za viteške izlagače na Jesenskom Velesajmu u Zagrebu (1995.)Acknowledgement for exhibitors from Vitez on Autmn Fair in Zagreb (1995)

Zapaženi sajamski nastup u Zagrebu (2003.)Well-received appearance on Zagreb International Fair (2003)

Ivan Ljolje, Franjo i Darija Rajković - Mostarski sajam (2007.)Ivan Ljolje, Franjo and Darija Rajković – Mostar fair (2007)

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Mostarski sajam (2002.)Mostar International fair (2002)

Opuštena atmosfera na sajmu ZEPS (2001.)Relaxed atmosphere on Zenica International Fair (2001)

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Izazovi proizvodnje

Od samih početaka poslovanja, daleke 1987. godine, Economic je bio ori-jentiran na proizvodnju, tada radijatorskih brtvi u malim količinama, ali i velikim ambicijama. Početak današnje proizvodnje datira od 15.10.2002. godine, kada je generalni direktor donio odluku o pokretanju ovog segmenta poslovanja te na taj način poduzeće u jednom njegovom dijelu vratio proizvodnoj djelatno-sti. Economic je, kao jedna od najpoznatijih trgovačkih kuća na prostoru BiH, u tom trenutku želio supstituirati dio prodajnog programa, do tad uvožen iz Italije, Poljske i Hrvatske, vlastitim proizvodima. Obavljajući poslove voditelja servisne službe Economica, dobio sam priliku primijeniti iskustvo stečeno u oblasti metaloprerađivačke industrije u proizvodnji namještaja. Kao bivši dje-latnik poduzeća Bratstvo iz Novog Travnika, na poziciji voditelja projektnog biroa tvornice hidraulike, želio sam vlastito iskustvo primijeniti u novoj oblasti proizvodnje, što je prepoznato od menadžmenta Economica kao prednost, a za mene osobno kao prilika koju sam prihvatio kao najveći profesionalni izazov u to vrijeme.

U strategiji razvoja Economica početkom 2003. godine obrađena je oblast proizvodnje, a potom i poslovni plan, kojim su date osnovne smjernice budu-ćeg djelovanja. U suradnji s kooperantima i s vlastitom projektnom dokumen-tacijom, uspjeli smo proizvesti proizvode koji će postati okosnica našeg dje-lovanja - kupaoničku garnituru Optima A i ormariće Domino B. Prve količine proizvoda prodane su u rekordnom roku, a taj pothvat bio je temelj za novu poslovnu odluku, nabavku strojeva za proizvodnju. Sredinom navedene godi-ne nabavljeni su strojevi talijanskog poduzeća SCM. Sljedeće godine, Economi-cova proizvodnja obogaćena je novim CNC strojem, Rover-B, kada započinje i serijska proizvodnja namještaja te se rade prve kuhinje i trgovačka oprema. Godine 2004. izvršena su ispitivanja naših proizvoda kod kuće Euroinspekt Za-greb, koja su potvrdila visoku kvalitetu, a u sljedećem testiranju vrhunsku kva-litetu. S obzirom na sve veće tržišne zahtjeve te povećanje obima proizvodnje, 2007. godine izgrađen je novi, moderni, proizvodni objekt na tri etaže, ukupne površine oko 8300 m2, nabavljena je nova modernija oprema talijanskog proi-zvođača Biesse, Kaeser i Kimel, s većim tehnološkim mogućnostima. Do kraja 2007. godine nabavljena je i njemačka presa Bürkle za proizvodnju fronti, čime su kompletirane proizvodne mogućnosti, a ova godina označena kao tehnološ-ka prekretnica u razvoju proizvodnje, godina u kojoj se iz malog proizvodnog pogona prešlo na industrijski pogon, s dvije neovisne proizvodne linije koje su omogućile upošljavanje stotinjak djelatnika. 2008. godinu dočekali smo naj-spremniji do tada, a to nas je još više približilo implementaciji vizije Economica: Biti jedna od vodećih kompanija u ponudi kupaoničke opreme i kuhinja u ze-mljama regije. Dvije potpuno zaokružene proizvodne linije ukupne vrijednosti oko 1,5 milijuna KM omogućile su godišnji rast proizvodnje do 30 %. Od 2009. godine Economicova proizvodnja se znatno orijentira na inozemna tržišta. U suradnji s Rienom Meijerom, dizajnerom iz Nizozemske, uspjeli smo osvojiti nove proizvode, a značajnije od toga, i ucrtati nove putove naše proizvodnje. Dugogodišnje iskustvo rada našeg suradnika na ovom polju omogućilo je i de-finiranje dizajnerskih elemenata, formi i materijala koji su najtraženiji na za-padnom tržištu, što se znatno reflektiralo na potražnju za našim proizvodima.

S pravom možemo reći da smo prvobitno zacrtani cilj i izazov ostvarili. De-finirali smo osnove proizvodnje, radili na stalnim poboljšanjima, proširili i mo-dernizirali kapacitete, osvojili domaća i plasirali proizvode na inozemna tržišta, definirali smjernice budućeg razvoja te povećali postotak sudjelovanja prihoda od prodaje vlastitih proizvoda u ukupnih prihodima poduzeća. Naše nove iza-zove odlikuje daljnja tehnološka modernizacija, stalno unaprjeđenje i zadovo-ljavanje potreba sve zahtjevnijih kupaca.

Zoran Glogoški

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Production Challenges

Since the very beginning of business activity in 1987, Economic has been ori-entated towards production and great aspirations. The production as we know it today, started on October 15th, 2002 when CEO took a decision to start with this market segment. This decision brought the company’s production activity back. Economic’s vision, as one of the most recognised companies in B&H, was to substi-tute one part of sales department by its own products previously imported from Italy, Poland and Croatia. By working as head of Economic’s service department, I got an opportunity to apply acquired knowledge in metal-working domain in fur-niture production. Previously working in “Bratstvo” from Novi Travnik as project manager in hydraulics factory, I wanted to apply my knowledge in new production area. This was widely recognised by Economic’s management and I myself got a chance which I embraced as the greatest professional challenge of that time.

In Economic’s development strategy from 2003, emphasis was put on produc-tion area on business plan later on which yielded guidelines for future activity. In cooperation with other companies and with own project documentation, we managed to make products that will serve as backbone of our activity – bath-room-set Optima A and bathroom cabinets Domino B. First products sold out very quickly and encouraged by this result, company bought new production machines from Italian company SCM. Next year another production machine was bought. It was CNC machine Rover-B. From this point the production of furniture has start-ed and first kitchens as well as commercial equipment have been made. In 2004 Euroinspekt from Zagreb tested our products when we received confirmation of high quality. Next tests also showed top quality. Because of increasing market demands, a new, modern, three-storey production facility was built in 2007 with total area of 8300 m2. New, modern equipment was also bought form Italian company Biesse, Kaeser and Kimel with cutting edge technology and one Ger-man press machine Bürkle for chipboards production, so production possibilities reached maximum. For this reason the year of 2007 was mapped as technological turning point in production development and as the year in which we moved to in-dustrial production with two independent production lines. This also opened more than hundred new job positions. We met the year of 2008 prepared like never before and this has brought us closer to Ecomomic’s vision implementation – To be one of the leading companies in bathroom and kitchen production in this region. Two completely encircled production lines with total value of 1,5 million BAM, ensured annual production rise up to 30%. Since 2009 Economic’s production has been orientated to foreign markets. In cooperation with Reine Meiyer, Dutch de-signer, we managed to make new products and to trace new production ways what’s even more important. Life-long experience of our co-operator provided us defining of elements’ design, shapes and materials highly demanded on western markets which in the end, reflected on high demand of our products.

We can unequivocally say that our original objective and challenge has been reached. We’ve defined production basics, worked on constant improvements, ex-panded and modernised our capacities, conquered domestic as well as foreign markets, defined development guidelines and increased the percentage of or own sold products of company’s total income. Our new challenges will be technolog-ical modernisation, constant improvements and fulfilment of our customers’ re-quirements.

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Istovar novih strojeva za vlastitu proizvodnju (2007.)Unloading of new production machinery (2007)

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Proces proizvodnje kupaoničkog i kuhinjskog namještaja (2012.)Process of bathroom and kitchen furniture production (2012)

136 1987Proizvodi FRAMINIFRAMINI products

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138 1987

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"Temeljni ekonomski resurs nisu više ni rad, ni kapital ni prirodni resursi. Osnovni ekonomski resurs jest i bit će - znanje."

"The basic economic resource no longer capital, nor natural resources, nor labour. The basic economic resource is and will be - knowledge."

Peter Drucker

Ljudi i vr

ijem

e

People and tim

e

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LJUDI I VRIJEMEPEOPLE AND TIME

Jačanje kadrovske strukture poduzećaStrengthening of company’s personnel structure

Educiranje kao stalni zadatak Education as a permanent task

Šanse za uspjehChances for success

Afirmacija dostignuća i rezultataThe affirmation of the achievements and results

Nagrade i priznanjaAwards and recognitions

Budućnost The future

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Od svojih početka, u Economicu su vjero-vali kako ljudi i njihovo znanje predstavljaju ključ uspjeha poduzeća, kontinuirano stva-rajući radne uvjete i okoliš poticajan za kre-ativan razvitak svakog zaposlenika, suradni-ka ili partnera poduzeća. Nastojeći svojom poslovnom politikom privući najkvalitetnije kadrove, poduzeće uspješno prevladava sve prepreke i ostvaruje zadane poslovne cilje-ve.

Jačanje kadrovske strukture poduzeća

Kada je koncem 1991. godine poduzeće transformirano u Economic d.o.o. i s pora-stom obima poslovanja javila se i potreba za većim brojem zaposlenika. Otvorenjem

Uposlenici Economica (2001.)Economic employees (2001)

From the beginning, it was believed that people and their education are the key for success of this company and due to that, we have been creating good working conditions and healthy environment inspiring for de-velopment of every employee, associate and business partner. In order to attract high-qual-ity personnel, this company has overcome all barriers and accomplished planned business goals successfully.

Strengthening of company’s personnel structure

At the end of 1991, when company was transformed into Economic Ltd., a need for more employees appeared. On August 1st, 1994, when the office building was opened

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poslovne zgrade u Vitezu, 1.8.1994. godine, u Economicu je već bilo uposleno trideset ljudi. Broj zaposlenika je rastao iz godine u godinu, da bi danas Economicova poslovna obitelj brojala gotovo 300 članova. Pored izravno uposlenih u poduzeću, Economic je ostvario i kvalitetnu suradnju s brojnim vanj-skim suradnicima na pojedinim poslovnim projektima, nastojeći razmjenom znanja i poslovnih iskustava, stabilizirati i unaprije-diti vlastitu tržišnu poziciju u odnosu na po-slovnu konkurenciju. Brojni su poduzetnici ostavili značajan trag u prvim danima na-stanka poduzeća, nastavljajući kasnije tražiti vlastite putove u svijet biznisa bilo osnut-kom vlastitih poduzeća ili daljnjim radom i usavršavanjem u Economicu. Poduzeće je brzo napredovalo i raslo, a imperativ dalj-njeg razvitka bila je i kvalitetnija organizacij-ska prilagodba poslovnim potrebama.

Prijatelji su uvijek prijatelji - Franjo Rajković i dr. Slobodan LangFriends stay friends – Franjo Rajković and dr. Slobodan Lang

in Vitez, in Economic had already worked 30 employees. Over the years the number of em-ployees increased and today Economic has 300 members. Except these 300 employees, Economic has achieved a good collaboration with a number of outside collaborators in order to exchange knowledge, business expe-riences and also to stabilize and improve its own competitive position in relation to the business competition. Many important entre-preneurs have left significant mark during the first days of company’s development. Some of them found their own way in the world of business and established their own compa-nies, but some of them decided to stay and to work in Economic. The company has been growing and progressing very fast and the imperative of the further progress was better organizational adaptation to all business re-quirements.

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Educiranje kao stalni zadatak

Economic je kao jednu od najvažnijih odrednica u viziji razvitka postavio potrebu učenja i podizanja razine kompetencije svo-jih zaposlenika kroz mnogobrojne interne i eksterne treninge, edukacije i seminare. Praksa primjenjivana u Economicu je potvr-dila da rad na vještinama zaposlenika i razvoj njihovog poduzetničkog načina razmišljanja predstavlja najvažniju stvar u poduzetniš-tvu – preuzimanje odgovornosti za svaki segment poslovanja, kao i usmjerenost na učinak, točnije krajnji rezultat. Koristeći mogućnosti teorijskog i praktičnog educi-ranja, uposlenici su prošli različite specijali-zirane tečajeve i treninge, podižući vlastitu kompetenciju na višu razinu te na taj način stvarajući učinkovitu poslovnu organizaciju. U Economicu je primijenjeno zlatno pravilo da tvrtka ulaže u svoje ljude, potičući ih na osobni razvoj, jer kako su zaposlenici rasli, tako je rasla i tvrtka. Svjesni da se vrhunski rezultati ne mogu postići s prosječnim ti-mom, u Economicu su od samih početaka nastojali imati i izvrsne ljude, omogućivši kvalitetne treninge, alate i vještine kojima će biti ostvaren uspjeh i na koncu profit.

Edukacija iz oblasti sustava upravljanja kvalitetom, TÜV Hrvatska(2012.)Education from quality management system area, TÜV Croatia (2012)

Education as a permanent task

One of the most important points in the vision of company’s development is need to learn and raise a level of competence of em-ployees through number of internal and ex-ternal trainings, educations and seminars. Economic has confirmed that work on the skills of employees and development of their entrepreneurial mindset presents the most important thing in the business - taking re-sponsibilities for every segment of business, especially on the final results. All employees had the opportunity to take part in different specialized courses and trainings by using the possibility of theoretical and practical educa-tion in order to raise their own competence to a higher level. Economic has one golden rule due to which company has to invest in its em-ployees encouraging them to work on their personal development, because as employees grow, so does the company. Aware of the fact that excellent results cannot be achieved with an average team, from the first day of exist-ence Economic had the best ones.

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Ljudi su najveća snaga

Osigurati potrebnu dokumentaciju za pokretanje novih poslovnih investicija, primjena zakonske regulative i rješavanje pravnih situacija svakodnevni su izazovi koji predstavljaju dodatni poticaj poslovanju.

No, više od toga predstavlja odgovara-juća briga o kadrovima koja je svakodnevni zadatak kroz praćenje uposlenika od prvog dana i dolaska u Economic, pa do upoznava-nja poduzeća i radnih procesa te godišnjih odmora i drugih evidencija. Na 25. obljetni-cu u poduzeću je uposlen 291 djelatnik pro-siječne starosti oko 37 godina.

Ljudski potencijali su, kao najbitniji fak-tor, omogućili neometan proces obavljanja poslovnih aktivnosti. Economic je prepoznat kao društveno odgovorno poduzeće, jedan od najvećih stipenditora u regiji, tako da je od 1995. godine, pa do danas stipendirao ukupno 263 učenika srednjih škola i stude-

Tomislav Rajić

nata, od čega je najviše 93 u jednoj godini. Imajući u vidu da kontinuirano unaprjeđenje poslovanja podrazumijeva stalno educiranje uposlenika stipendirano je 89 uposlenika koji su stekli naprednija zvanja.

Pored stipendija djelatnicima, Economic stipendira i djecu uposlenika, učenike gene-racije srednjih škola iz Viteza, kao i pojedi-ne studente deficitarnih zanimanja te siro-mašne, a darovite studente. Na 25. godina postojanja poduzeća u Economicu je djelo-valo 5 magistara, 37 djelatnika s visokom stručnom spremom te 23 djelatnika s višom stručnom spremom.

U Economicu je mirovinu dočekalo se-dam uposlenika, volontiralo je njih deset, a pripravnički staž odradilo 39 uposlenika i na taj način steklo potrebno radno iskustvo za samostalan rad koji je temelj daljnjeg razvo-ja poduzeća.

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Broj uposlenih

People – the Unsurpassable Strength

Providing necessary documentation re-quired for new business investments, im-plementation of legal regulations and legal dispute settlements are everyday challenges representing additional business motivation.

However, intensified care and supervision of employees are daily task which is even more important from the first workday in Economic all up to familiarising with company and op-erating processes, holidays and other records. On 25th anniversary Economic had 291 em-ployees with 37 years averagely.

People’s potentials as a major factors pro-vided disturbance-free process of business activities. Economic Ltd. is one of the biggest scholarship grantors in region. From 1995 to present day, 263 highs school and university students graduated with record of 93 in one school year. Having in mind that sustained

business improvement includes implicitly per-manent education, 89 employees received scholarship and acquired more advanced pro-fessions. Apart from granting scholarships to its employees, Economic grants scholarships for the children of employees too, as well as the most successful high-school students from Vitez and certain students studying for jobs in short supply. Low-income students and gifted children are no exception. On 25th anniversa-ry in Economic worked five masters of scienc-es, thirty seven employees with university de-gree and 23 employees with associate degree.

Seven employees received retirement pen-sion, ten of them volunteered and 39 employ-ees finished apprenticeship.

Number of employees

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Učenici i instalateri na prezentaciji rada Centrometal kotlova (2012.)Students and installers on presentation of central-heating boilers from Centrometal (2012)

Početak ferijalne prakse u Economicu (2011.)Beginning of holiday-time practice in Economic (2011)

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Šanse za uspjeh

Sudjelovanjem na mnogobrojnim semi-narima i edukacijama, zaposlenici Economi-ca stječu specifična znanja i vještine, nužno potrebne za uspješno obavljanje poslova.

Time na izravan način pridonose razvitku poduzeća, ujedno razvijajući vlastita znanja. No, Economic nije stao samo na brizi o edu-kaciji svojih zaposlenika, Također, u skladu s proklamiranom politikom bliske suradnje s društvenom zajednicom, Economic je brinuo i o učenicima i studentima iz Viteza i okoli-ce. Tako je, u razdoblju od 1995. do 2013. godine, Economic stipendirao 263 učenika i studenta koji su ujedno dobili i mogućnost obavljanja školske prakse u poduzeću. Do-laskom na ljetne prakse, učeći od zaposleni-ka Economica, učenici i studenti su stjecali važna i korisna radna iskustva u obavljanju određenih poslova. Među brojnim studenti-ma, postojali su i oni koji su se isticali svojim znanjem i vještinama. Takve ljude Econo-mic je odmah prepoznao i priključio svome uspješnom timu. Danas su neki od njih i u sa-mome rukovodstvu tvrtke ili su zahvaljujući i iskustvima stečenim u Economicu, zauzeli značajne pozicije u svijetu poduzetništva.

Prijam najboljih studenata, stipendista Economica (2012.)Reception of Economic's best scholarship holders (2012)

Chances for success

By participating in numerous seminars and training courses, Economic’s employees have an opportunity to acquire specific knowledge and skills necessary for the successful perfor-mance at work. In such a way they contribute to development of the company and at the same time develop their own knowledge. But Economic doesn’t care only about its employ-ees. Due to policy of close collaboration with the community, Economic has been constant-ly taking care of pupils and students from Vitez and surrounding area. During the peri-od from 1995 to 2013 Economic gave schol-arships to 263 pupils and students who also had the opportunity for students’ training in this company. By taking this training they had a chance to learn something more from Eco-nomic’s employees but also to gain important and useful working experiences in performing certain tasks. Among many students, there were those who stood out with their knowl-edge and skills. Those students have found their place in the management of our com-pany or they found very important position in the world of entrepreneurship owing to expe-riences gained in Economic.

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Biti društveno odgovorna kompanija nije samo marketinški trik, nego je nužnost i poslovni imperativ svakog uspješnog po-duzeća. Naravno, uspjeh je relativna stvar i dinamička kategorija, ali već u XX. stoljeću postalo je jasno da nema pravoga uspjeha nekog poduzeća bez sudjelovanja u životu lokalne zajednice i puno šire.

Poduzetnički nerv Franje Rajkovića poka-zuje i njegov osjećaj za sredinu u kojoj živi i radi. Stoga ne iznenađuje njegova osobna uronjenost ne samo u gospodarski, nego i u politički život općine Vitez, a slijedom toga i osjećaj potrebe za donatorsku i sponzorsku potporu kulturnim, sportskim i projektima druge vrste. U poduzeću Economic to znaju već od samih početaka. Ta svijest manage-menta, prije svih vlasnika i generalnog direk-tor Franje Rajkovića, izražena je prasktično na primjeru utemeljenja i potpore značaj-nog i sad već dugovječnog novinarskog projekta, časopisa za poduzetništvo i društvena pitanja „Privrednik“, čiji je prvi broj izašao još uvijek ratne 1994. godine.

Svi daljnji projekti kulture prepoznati kao društveno važni imali su značajnu potporu poduzeća Economic.

Među tim projektima moram spomenuti potporu viteškom glazbenom brandu, mješo-vitom pjevačkom zboru „Viteški akordi“. Također i stipendiranje mladoga zeničkog tenora Ivana Jelića, a svakako je značajna potpora u organiziranju tradicionalnoga „Božićnog kon-certa“ koji poslodavci Viteza već nekoliko godina daruju svome gradu. Pored glazbenih mo-ram spomenuti i književne te novinarske projekte, među kojima bih izdvojio potporu knji-ževnoj nagradi koja je nosila ime viteškog književnika, pokojnog Marka Martinovića, potom petnaestgodišnju potporu „Lašvanskom ljetopisu“, svojevrsnoj novinarskoj kronici događa-nja u Lašvanskoj dolini tijekom prethodne godine, kao i cijeli niz drugih sličnih projekata.

Svi ovi projekti, mogu se vezati uz brand Economic koji je od samih početaka svoga gos-podarskog života prepoznao nužnost potpore kulturnim i drugim projektima u sredini u kojoj je ponikao i djeluje.

Rekoh već da je uspjeh relativna stvar. No, ako jedno poduzeće opstane na tržištu dva-deset i pet godina i za to vrijeme znatno proširi svoje kapacitete, potom u vremenima krize sačuva većinu radnih mjesta, već to je veliki uspjeh. To posebno u zemlji u kojoj i veća i dugovječnija poduzeća nailaze na ozbiljne poteškoće u poslovanju ili su već dio prošlosti. Uspjeh se mjeri i pokazivanjem društvene odgovornosti iskazane kroz potporu pije svega lokalnoj zajednici u kojoj poduzeće djeluje. Sve to prepoznajemo u proteklih dvadeset i pet godina rada i djelovanja poduzeća Economic. Poželimo da tako i ostane.

Željko Kocaj, književnik

Društvena odgovornost kao imperativ!

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Social responsibility as imperative!

To be socially responsible company is not just a marketing trick but necessity and busi-ness imperative of every successful company. However, success is relative thing and dynam-ic category, but already in 20th century it was clear that company can’t achieve serious suc-cess without participation in local community and wider.

Entrepreneurial nerve of Franjo Rajković shows his sense for the society in which he lives and works. We shouldn’t be surprised about his personal absorption not only in business but also political life of Vitez Munic-ipality which again created another sense for free-of-charge and sponsorship support for cultural, sports and other types of projects. In Economic company this was recognised from the very beginning. This management aware-ness of managing director Franjo Rajković is practically demonstrated during foundation

of important and long life new project called “Privrednik”, the magazine for entrepreneurship and social issues with its first edition back in war year of 1994.

All other cultural projects recognised as socially important were given significant support by Economic company.

Among all these projects we have to mention support to Vitez musical brand and choir called “Viteški akordi”. Giving scholarship to Ivan Jelić, young tenor from Zenica is of course significant support as well as support in organisation of traditional “Christmas concert” which employers of this town have been organising to their citizens. Apart from musical, I have to mention literary and journalistic projects such as support to literary award named after our writer Marko Martinović, support to “Lašvanskiljetopis” which represents journalistic chronicle of life in Lašva valley during one year as well as whole range of similar projects.

All these projects can be attached to Economic brand which has recognized necessity to support cultural and all other projects in environment where he was born and where he acts.

I’ve already mentioned that success is relative thing. But if a company survives on market for twenty five years and significantly extends its capacities despite hard economic times and preserves most of work places, it’s a great success. We have to take into consideration that this was achieved in a country where larger and longer-lived companies face serious difficulties in doing business or maybe they are already part of history. Success is measured by the level of social responsibility for local community in which company operates. All these things have been recognised in twenty five years of Economic’s existence and activity. Let it stay this way.

Željko Kocaj, writer

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Veseli trenuci (2012.)Happy moments (2012)

Tisak kataloga u Suton d.o.o. (2006.)Catalogue print in Suton Ltd. (2006)

Oliver Mlakar, sa snimanja reklame (1999.)Oliver Mlakar during commercial shooting (1999)

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Dan žena u Economicu (2012.)Women's day in Economic (2012)

Sveti Nikola i Economicovi mališani (2012.)St. Nicholas and kids from Economic (2012)

Zabava za najmlađe (2012.)Party for children (2012)

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Economic u zajednici

Još od prvih dana svog djelovanja, Economic slovi kao poduzeće pozna-to po različitim formama društvenog angažmana. Strategija poduzeća kao društveno odgovornog i osviještenog člana koji djeluje i zalaže se u korist zajednice bila je i bit će naše opredjeljenje, jasno je izražen stav zapisan u temeljnim dokumentima poduzeća. Doprinoseći razvitku društva u cjelini Economic je stalno prisutan i uključen u široki spektar različitih dešavanja.

Economic je u različitim formama sudjelovao u humanitarnim, kultur-nim, sportskim, edukacijskim, ekološkim i zdravstvenim projektima u vidu donacija, pokroviteljstava i sponzorstava, podržavajući niz neprofitnih dje-latnosti, kako u lokalnoj tako i u široj zajednici tijekom svih godina rada. Pored izravne potpore koju poduzeće daje temeljem procjene važnosti po-jedinih projekata i ovisno od mogućnosti poduzeća, osnovni cilj uvijek je bilo stvaranje i održavanje kreativnog i prijateljskog duha sa sudionicima u projektima. Vjeran temeljnom sloganu – Vaš partner - Economic je u svim projektima bio partner na kojeg se može računati.

Konkretan trud i istinsko zalaganje u korist društvene zajednice, nagra-đivani su brojnim priznanjima i nagradama, od kojih je teško neke posebno izdvojiti, jer svatko ima svoju vrijednost, bez obzira na veličinu pojedinog projekta. Saznanje da smo bili, sudjelovali, pomogli, nosi osjećaje koje nije lako opisati. Iz brojnih projekata nastala su tako i duboka i iskrena, prijatelj-stva koja traju i danas...

Ipak, značajno je spomenuti kako se na akcije Crvenog križa iz kolek-

tiva Economica već godinama odaziva veća grupa dobrovoljnih davatelja krvi, dajući nesebično dragocjenu tečnost. Dugogodišnja koordinatorica na poslovima marketinga u Economicu, Vesna Marković, ističe tek manji dio projekata na koje su u Economicu posebno ponosni: Iako u narodu kažu ”neka ne zna ljevica što ti radi desnica” stidljivo bih spomenula i kako smo pomagali i gradeći kuće, uvodeći vodu, struju i grijanje i na mjestima gdje nije bilo nade kako će tog ikada biti. Stipendirali smo učenike i studente, vodeći računa tek o njihovom uspjehu, bez obzira na ime i prezime, primali na praksu, zapošljavali...“.

Economic je poduzeće koje važi za jednog od najpoželjnijih posloda-vaca, vrijedi kao poduzeće s ugodnim radnim okruženjem, poduzeće koje pruža priliku za napredovanje u struci, nudeći sigurnost radnog mjesta, po-sjedujući pozitivan ugled u poslovnom svijetu. Kao takvo, poduzeće Econo-mic stvara stabilan materijalni temelj za aktivnu ulogu; kako u poslovnoj, tako i u široj društvenoj zajednici.

Osobito darežljiv prema svojim kupcima, Economic ih već godinama u nagradnoj igri daruje automobilom i drugim prigodnim nagradama, a i pro-jekti kao što su kartice pogodnosti i klub instalatera su također namijenjeni kupcima...

Vesna Marković

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Economic and community

Economic has been recognised as a company with various forms of social engagement since the first day of its business activity. Company’s strategy was and it still is a decision to be socially responsible and sensible member who intercedes and acts in favour of community. This is also clearly defined attitude written in company’s documents. By contributing to community de-velopment, Economic has always been present and involved in wide range of different events.

Economic took its part in various humanitarian, cultural, sports, education-al, ecological and health projects by offering donations, sponsorships and sup-porting a number of non-profit activities in local community and further. Apart from direct support which is given by assessment of projects’ importance, the main goal was creation and maintenance of creative and friendly spirit with participants in projects. Abiding its basic slogan “Your partner”, Economic has always been a partner you can rely on.

Concrete effort and intercession in favour of community have received a number of awards and certificates. It would be a difficult to single out one of them because they all have worthiness no matter the importance of every single project. It’s not easy to describe feelings of the cognition that we were there helping and participating. This numerous projects have led to creation of true and deep friendships which last even today.

It’s also important to say that among Economic’s employees there are a lot of voluntary blood donors who respond to Red Cross blood donation ac-tivities. Life-long Economic marketing coordinator Vesna Marković points out only one small part of projects on which they take great pride. “Although peo-ple say ‘when you give to the needy, do not let your left hand know what your right hand is doing', I would still like to mention that we helped in house constructions, in bringing water, electricity and heating to remote places. We also awarded scolarships to students, taking care of their success no matter the name and surname and offered holiday-time practice, work places, etc.“

Economic company is one of the most desirable employers. It's a company with pleasant working environment, company which offers profession pro-gression possibilities together with job security and positive reputation in busi-ness world. In such a way, Economic creates stable material foundation for active participation in business world and community.

Specially generous towards its customers, Economic has been organising campaigns with possibility to win a car and other prizes. There are also special offers like benefit cards and Installers' club, designed for our customers.

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Bugojno 2007.

Vlašić 2005.

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Guča Gora 2009.

Fojnica 2006.

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Economic u brojkama

Radeći u Economicu od siječnja 1992. godine i pisanje teksta za monografiju potiče sje-ćanja na same početke rada u maloj zanatskoj radionici, u manjem iznajmljenom prostoru. Tadašnja djelatnost, trgovina instalacijskim materijalima prati nas i do danas. Tek nekoliko uposlenika obavljalo je različite vrste poslova, a poduzeće nije posjedovalo jasno definiranu organizacijsku strukturu, podjelu na organizacijske jedinice i sl. Rastom potražnje i obima prodaje, prerastanjem iz malog u srednje, a nakon toga i veliko poduzeće pojavljuju se or-ganizacijske jedinice, pa tako i služba za računovodstvene i financijske poslove koja širi svoj djelokrug rada i upošljava veći broj djelatnika.

Danas, sektor financijsko - računovodstvenih poslova obavlja nemjerljivo složenije po-slove u poduzeću koje bilježi kontinuiran rast, poduzeću čiji do sada ukupni prihodi iznose oko 800 milijuna KM s ukupnom aktivom od oko 75 milijuna KM. Prihodi od izvoza bilježe sve veće učešće u ukupnim prihodima koje sada iznosi 12% s najvećim naglaskom na vla-stitu proizvodnju. Investicija u Franšizni centar BiH bila je jedna od najvećih u to vrijeme, ali i dokaz dugoročnosti planiranja razvoja poduzeća koje operira objektima s 50.000 m2 zatvorenog prostora vrijednosti oko 50 milijuna KM.

Poštujući međunarodne računovodstvene standarde i zakonske okvire te ispunjavajući svakodnevne zadatke kontinuiranog i studioznog praćenja poslovanja za potrebe informi-ranja menadžmenta poduzeća ostvarujemo svoju misiju. Raznovrsnost posla potaknula je razvoj uposlenika, kontinuirano educiranje s ciljem ispunjavanja svakodnevne misije. Kao jedan od novijih poslovnih ciljeva sektora pojavljuje se implementacija i provođenje te stal-no poboljšanje rada profitnih centara s ciljem učinkovitijeg praćenja uspješnosti rada poje-dinih segmenata poduzeća.

Svjetska ekonomska kriza dotakla je kako zemlje regije, tako i Bosnu i Hercegovinu unu-tar koje naše poduzeće obavlja najveći dio svojih poslovnih aktivnosti. Trgovina instalacij-skim materijalima usko je vezana uz građevinski sektor, jedan od najviše pogođenih u vri-jeme krize, no posljednja ekonomska kretanja ostavljaju pozitivan učinak i na našu branšu.

Slavica Karin

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Economic by the Numbers

Writing text for this monograph brings on memories from the January 1992 when I started to work in a small crafts shop and rented office. Installation materials trade from that period continued up until now. Only several employees did different kind of jobs and the company didn’t even have clearly defined organisational structure or organisational units. These organ-isational units, however, came up with the great demand request going from small business company to medium and in the end to a big company. Several more services appeared such as organisational units, accounting and financial sector with growing line of business and number of employees.

Today, accounting and financial sector carries on with immeasurable more complex jobs in company with constant growth and in company whose total income is about 800 million BAM with capital assets of 75 million BAM. Export revenues now take up 12% of total revenues with an accent on self-production. Investment in Franchise Center B&H was one of the biggest of that time. This was also evidence of company’s long-term development planning which oper-ates with 50.000 m2 facilities worth about 50 million BAM.

We keep realizing our mission by complying with international accounting standards and law frameworks and by obeying everyday tasks of continuous and studious tracking of doing business for management informing. Activity diversity has led to development of employees and continuous education with the aim of everyday missions’ fulfilment. One of the most im-portant business objectives is implementation together with constant improvement of profit in order to monitor efficiency of certain parts of company.

World economy crisis extended to neighbouring countries as well as Bosnia and Herzegovina

where our company does most of its business activities. Installation materials trade, closely related to building sector, is affected to the greatest extent during crisis but recent economic trend has left positive impact on our branch.

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Tradicionalni team building uposlenika EconomicaTraditional team building of Economic employees

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Afirmacija dostignuća i rezultata

Vrijednost poduzeća izražava se, između ostalog i kroz odavanje priznanja svakom pojedincu koji kroz timski rad postiže vrhun-ske rezultate, gradi uzajamno povjerenje u odnosima spram kupaca, dobavljača i osta-lih uposlenika i promovira i poštuje zajed-ničke ciljeve poduzeća. Godišnja obljetnica Economica, koja se tradicionalno obilježava na dan osnutka poduzeća - 17. prosinca, uz cijeli niz događaja kreiranih za zaposlenike, poslovne suradnike i partnere, prigoda je i za odavanje priznanja najboljim. Posebna priznanja dodjeljuju se najboljim radnicima,

Službeni dio obljetnice Economica u kongresnoj dvorani hotela Central (2012.)Official part of Economic's anniversary in congress hall of Central hotel (2012)

The affirmation of the achieve-ments and results

A value of the company is also meas-ured through acknowledging each individual who knows how to achieve superior results through team work, who builds mutual trust in the relation with customers, suppliers and other employees and who promotes and re-spects company’s common goals. Annual Economic’s anniversary, which is traditionally held on December 17th, the same day when the company was established, with many events created for employees, co-workers and partners, represents an opportunity to give recognition to the best ones. Special recog-

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najuspješnijim poslovnim parterima i surad-nicima te svima koji su uložili trud, zalaganje i postigli uspjeh u prethodnoj godini. Na svojoj, odavno poznatoj obljetnici, Econo-mic ne zaboravlja niti one najvažnije - svoje kupce. Uz stalne akcijske prodaje, popuste i druge pogodnosti pri kupovini, Economic svoje kupce nagrađuje i kroz nagradnu igru „Polo + 500“, u kojoj kupci dobivaju brojne nagrade, a oni najsretniji – vozila marke VW Polo. Također, Economic nastoji stvoriti i kvalitetno okruženje među zaposlenicima i izvan radnog vremena, organiziranjem razli-čitih zajedničkih druženja, aktivnosti i izleta. Tako su se zaposlenici uz pjesmu i igre dru-žili u Gučoj Gori, Kreševu, Bugojnu, Vlašiću i mnogim drugim izletištima.

Dodjela automobila, glavne nagrade Award presentation ceremony

(2009.)

(2006.) (2008.)

(2011.)

nitions are given to the best employees, the most successful business partners and associ-ates and to all those who made extra efforts in the previous year. Also, Economic does not forget the most important ones – customers. Through different sales, discounts and other benefits, Economic gives the opportunity to its customers to participate in the prize com-petition known as “Polo + 500”. In the prize competition, customers have a chance to win a lot of awards and the luckiest one gets VW Polo automobile. Economic seeks to create a quality environment among employees even outside working hours. Because of that, Eco-nomic has organized a lot of companionships, activities and excursions for its employees in Guča Gora, Kreševo, Vlašić, Bugojno and many others weekend resorts.

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Dodjela priznanja za 10 godina rada (2001.)Allocation of acknowledgements for 10th anniversary (2001)

Financijsko izvješće (2001.)Financial report (2001)

Prof. dr. Boris Tihi, akademik (2002.)Professor Boris Tihi, Ph.D., academician

Pokloni za obljetnicu (2002.)Anniversary gifts (2002)

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Financijsko izvješće (2001.)Financial report (2001)

Ivo Jandrić Band (2004.)Ivo Jandrić Band (2004)

Osobna iskaznica za punoljetnost (2005.)Identity card for majority (2005)

Ivaniši i Rajkovići, partneri i prijatelji (2004.)Ivaniš and Rajković families, partners and friends (2004)

Pokloni za obljetnicu (2003.)Anniversary gifts (2003)

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Najradnici i jubilarni radnici od 1997. do 2012. godineThe best and jubilee employees from 1997 to 2012

1997Mira RajkovićGoran DugonjićMarina DugonjićMarijan Vidović

1998Zdenko MarkovićBožana MarinMilenko Mitrović

2001.Krunoslav Grabovac Mira RajkovićMiro Ban Franjo RajkovićIvica Grganović Gordana Šantić

NajradniciThe best employees

Jubilarni radnici -10 godinaJubilee employees - 10 years

1999Stjepan MarjanovićMijo BlaževićNikola Filipović

2000Josipa Bošnjak Vjekoslav PapićSrećko BabićSiniša Vaskić

NajradniciThe best employees

2002.Mario Totić Josipa BošnjakDragica Petrović Slavica KarinMladen Blazević

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2003.Slavica Karin Vlatka BobašZdravka BaškaradIvica Šantić

2004.Darijo Jerković Srećko Babić (priznanje drži R. Kurevija)Novak Šarić Josip Rajković Krunoslav Jukic Stjepan Marjanović

Gabrijela Kvasina

2005.Sektor proizvodnje (Z. Glogoški) Zdravko FrljićSlužba marketinga (V. Marković)Dijana Rajić

NajradniciThe best employees

Jubilarni radnici -10 godinaJubilee employees - 10 years

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2006.Boris Bratić Ivica GrganovićIda Karabeg Marijan VidovićSUS (I. Franjić) Goran Dugonjić

Božana MarinIvan Kolak

2007. i 2008.Jozo Jurić Mijo BlaževićDanijel Stojak Stipo BlaževićGoran Livančić Antonija Radoš

Nevenka Kvasina

Nedim Crnkić Dragan KolendaIvan Lujić Vesna MarkovićAnkica Drmić Mladen Blažević

Borislav JezeraškićŽeljko KajićDraženko TopalovićMarina DugonjićZdenka KocajVjekoslav PapićVlatko Kolar

NajradniciThe best employees

Jubilarni radnici -10 godinaJubilee employees - 10 years

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2008.Mira Rajković, 20 godina radaMira Rajković, 20th jubilee

2009.Snježana Džepina Ivica GrgićBlaženko Čečura Darijo JerkovićFrano Babić (nije na fotogr.) Milica Garić

Mario Totić

NajradniciThe best employees

Jubilarni radnici -10 godinaJubilee employees - 10 years

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2010.Gabrijela Kvasina Krunoslav GrabovacMario Skočibušić Tugomir KričančićSuzana Ivanković Suzana Ivanković

Vjekoslav KrižanacŽeljka MiškićTihomir GučaninDragica PetrovićDijana LovrinovićDanijel Nedić (nije na fotogr.)Tomislav Zirdum (nije na fotogr.)Frano Babić (nije na fotogr.)Dijana Rajić

2011.Služba maloprodaje (Z. Baškarad) Mario TarabaDubravka Skopljak Ostoja StevanovićIvo Blažević Vlatko PranjkovićMario Čurak (nije na fotogr.) Ivan Turić

Davorin BošnjakBlaženko ČečuraDario Jukić (nije na fotogr.)

NajradniciThe best employees

Jubilarni radnici -10 godinaJubilee employees - 10 years

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2012.Igor Božić i djelatnici kuhinje Zdravka BaškaradDarijo Jerković Mario Cindrić

Danijel ČalićIvica FranjićZoran GlogoškiRužica GrbavacDraženko JonjićJozo JurićIvo KurevijaAlan LisicaBenjamin MahmutovićMarko MijićMišo MlakićIvan RajkovićSilvana ŽepačkićIvica PranjkovićFranjo Popović

Slatki trenutak obljetnice (2010.)Sweet anniversary moment (2010)

NajradniciThe best employees

Jubilarni radnici -10 godinaJubilee employees - 10 years

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1712012 Menadžment Economica (2012.)Economic management (2012)

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Nagrade i priznanja

Economic u svome poslovanju stvara kvalitetne i dugoročne partnerske odno-se, kako sa poslovnim partnerima, tako i s brojnim kulturnim, sportskim ili društvenim organizacijama, nastojeći promovirati i mo-tivirati kulturni i društveni život zajednice. Najbolji primjer je dugogodišnje partner-stvo sa vokalnom skupinom „Viteški akordi“, čiji je Economic ekskluzivni pokrovitelj dugi niz godina. Također, Economic je ponosni pokrovitelj i književne nagrade za kratku pri-ču „Marko Martinović Car“, a kroz različite forme sponzorstva i pokroviteljstvo pomaže i rad brojnih drugih kulturnih i sportskih ko-lektiva. Trud i zalaganje u korist društvene zajednice odavno su prepoznati i kroz broj-na priznanja i nagrade.

Gertruda Munitić, hrvatska kazališna televizijska glumica i operna pjevačica (2001.)Gertruda Munitić, Croatian actress and opera singer (2001)

Pokroviteljstvo književne nagrade "Marko Martinović Car" (2008.)Sponsorship of literary award “Marko Martinović Car” (2008)

Awards and recognitions

Economic creates high-quality and long-term partnerships, both with business part-ners and cultural, sport and social organiza-tions seeking to promote and motivate social and cultural life of the community. The best example is long-standing partnership with vo-cal group “Viteški akordi”. Economic has been their exclusive sponsor for many years. Also, Economic is proud sponsor of the best short story literary prize known as “Marko Marti-nović Car”. Through various forms of sponsor-ship and patronage, Economic supports the work of many cultural and sport associations. Economic’s hard work and dedication for the benefit of the community has been recognized by numerous awards and recognitions.

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Franjo Rajković, Katarina Kikić, Đani Stipanićev, Gabrijela Kvasina, Sanja Kovać, Siniša Leoplod (2011.)

Božićni koncert u kongresnoj dvorani hotela Central (2012.)Christmas concert in congress hall of Central hotel (2012)

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Pokroviteljstvo dječijeg festivala "Djeca pjevaju hitove" (2008.)Sponsorship of child festival “Djeca pjevaju hitove” (2008)

Pomoć u obnovi objekta časnih sestara Uršulinki u Zenici (2009.)Donation for building reconstruction of Uršulinke nuns in Zenica (2009)

Sudjelovanje u humanitarnoj akciji "Zajedno za Davida" (2012.)Participation in humanitarian aid “Zajedno za Davida” (2012)

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Boško Pavlić, Mira Rajković i Vedran Skočibušić, zahvalnica za pomoć u nabavci vozila, Dom zdravlja Vitez (2011.)Boško Pavlić, Mira Rajković and Vedran Skočibušić, letter of thanks for donation of vehicle to Health Centre Vitez (2011)

Tradicionalni malonogometni susret sa franšiznim partnerima (2010.)Traditional indoor soccer with franchise partners (2010)

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Viteški akordi: I bez Economica bismo pjevali …, ali bi pjevali tiše

U daleku jesen 1997. godine, u vremenu kad se još nisu slegle niti emocije, niti evokacije minulih ratnih i poratnih dana, okupili su se ljudi na terasi kultnog viteškog kafića, s namjerom da uz kavu do-govore neke jednostavne i lijepe stvari – nastaviti druženje, uz smislenu i organiziranu pjesmu. I tako, uz kavu, nastadoše „Viteški akordi“. I onda započinje cijeli niz problema – valjalo se boriti sa mnogim za-kučastim stručnim terminima i pjevačkim pravilima, dolaziti na probe dva i tri puta tjedno i pritom objaš-njavati obitelji zašto tako često izbivamo iz doma. I prije svega, trebalo je u tkivo naroda, već dobrano inficirano turbo glazbenim šundom, ubrizgati ne-što lijepo, nešto što liječi i oplemenjuje rastresenu, ratom i poraćem traumatiziranu dušu. I rasli su „Vi-teški akordi“, od prvog nastupa u hladnom viteškom hotelu na promociji knjige Ante Zirduma, preko na-stupa u Vitezu i regiji, pa sve do nastupa u Sarajevu, Zagrebu, Puli …

No, kako bi živo tkivo raslo, nužno ga je i hraniti. Za svaki rad, pa i onaj amaterski nužna je ne samo moralna, nego i ona konkretna, materijalna potpora. I kad smo pomislili kako će jedna lijepa priča o glazbi završiti tek na lijepim željama pojedinaca, novac se pojavio gotovo niotkud. Ekonom-ski vizionar, perspektivan poslovan čovjek, koji je i sam počeo razbijati lokalne barijere i ustaljene poslovne premise je primio u svoj ured nekoliko članova „Viteških akorda“. Uz neusiljen razgovor, za tek nekoliko minuta dogovorena je suradnja. Napravljen je i ugovor, ne zato što nismo vjerovali jedni drugim, nego iz želje da se i na ovaj način pokaže poslovnost i pedantnost, kakvu je Economic promovirao. Stavljanjem potpisa na ugovor, Economic je pokazao da njegovi čelni ljudi imaju že-lju pomoći zaljubljenicima u glazbu okupljenim u“Viteškim akordima“, konkretno su dokazali svoj afinitet spram kulture i umjetnosti, želju za kulturnom promocijom Viteza i Lašvanske doline, kao i želju da svojoj tvrtki daju jednu novu, specifičnu dimenziju. Gđa Mira i gospodin Franjo Rajković, kao čelne osobe tvrtke Economic, ovim su sponzorstvom „Viteških akorda“, koje je započelo 2002. godine i traje i danas, dokazali kako simbioza poslovnosti i kulture daje uvijek dobre rezultate i da ljudima u svim civilizacijskih epohama treba „i kruha i duha“.

Poduzeće Economic sa svojom franšiznom mrežom je ekonomski, a „Viteški akordi“ svojom pje-smom kulturni brand Viteza, Lašvanske doline, pa i cijele BiH. „Viteški akordi“ bi bez redovite fi-nancijske potpore „Economica“ ostali tek mala skupina zaljubljenika u glazbu, usmjerena na manje svečanosti i tek dekor na presijecanju svečanih vrpci nekih manjih, lokalnih manifestacija. Ovako, nastupali su u cijeloj BiH, u Hrvatskoj i inozemstvu, osvajali nagrade i priznanja na renomiranim takmičenjima, snimili glazbeni CD i nastupali s brojnim zvijezdama klasične opere i prvim imenima bosanskohercegovačke i hrvatske estrade.

I pjevaju i dalje. I pjevat će još dugo, dok god im u jedra puše povoljan vjetar iz srca, iz duše, iz pluća gospodina Franje Rajkovića i tvrtke „Economic“. Zbog svega dobrog što im je učinjeno, „Vi-teški akordi“ se duboko zahvaljuju.

Petar Grebenar, bas „Viteških akorda“

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Even without Economic we would sing, more silent though

In fall of 1997 when neither emotions nor mem-ories of past war settled down, several people gath-ered around on a terrace of famous café in Vitez in order to arrange simple and beautiful things – to con-tinue with companionship following organised and meaningful songs. This tradition led to formation of “Viteški akordi”. Not until then did the problems ap-peared: they had to deal with many terms and singing rules, come to rehearsals twice or three times a week as well as to explain their families why are they of-ten away from home. At the very beginning they had had to inject something beautiful, something that cures and nobles distressed and by war traumatised soul into peoples’ tissue deeply infected by folk music. Despite everything they have been rising since first appearance in cold hotel in Vitez during promotion of Anto Zirdum’s book all the way to appearances in Sarajevo, Zagreb, Pula…

For living thing to grow, we need to feed it. For every work, even amateur one, you need not only

moral but concrete, material support as well. No sooner had they conceived that this will be a love-ly story about music that will end as one’s wish, then the money appeared almost out of nowhere. Economic visionary, perspective businessman who by himself had started to break down the barriers and well-established premises, welcomed several members of group “Viteški akordi.” It took only few minutes to make an agreement. A contract was also made not to show that we don’t believe each other but to show business efficiency and pedantry which Economic had been promoting. By putting signature on contract, Economic showed that its leadership is willing to help music enthusiasts to gather around “Viteški akordi.” This was a concrete evidence of their affinity towards culture and art and a wish for cultural promotion of Vitez and Lašva valley as well as a wish to give their company completely new, specific dimension. By giving sponsorship to “Viteški akordi” that started in 2002, Mrs Mira and Mr Franjo Rajković, leaders of this company, showed that symbiosis of business and culture always gives good results and that all people need “bread and mentality.”

Economic, with its franchise network and “Viteški akordi” with their songs are cultural brand of Vitez, Lašva valley and whole Bosnia and Herzegovina. “Viteški akrodi” would remain a small group of music enthusiasts if there wasn’t constant financial support by Economic. They would still be a minor group oriented to smaller ceremonies and also decoration on ribbon-cutting ceremonies. However, this didn’t happen so they have toured Bosnia and Herzegovina, Croatia and abroad. During this period they have won a lot of rewards and certifications on highly regarded competitions. Music CD was also recorded and appearances have been made with numerous musicians from Bosnia and Herzegovina and Croatia.

They continue to sing and they will do this as long as they have favourable wind blown from the heart, soul and lungs of Mr Franjo Rajković and its company Economic. Having in mind what was pre-viously done, “Viteški akordi” express great gratitude.

Petar Grebenar, bassist in “Viteški akordi”

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Pomoć povratnicima u Kraljevu Sutjesku (2007.)Aid to returnees in Kraljeva Sutjeska (2007)

Promocija Lašvanskog ljetopisa (2011.)Promotion of “Lašvanski ljetopis” (2011)

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Detalj sa snimanja emisije "BH gastro kutak", Igor Božić, šef kuhinje restorana Central (2011.)Detail from “BH gastro kutak” telecast shooting, Igor Božić, Central restaurant chef (2011)

Prigodan poklon kardinalu Vinku Puljiću (2011.)Symbolic present to Cardinal Vinko Puljić (2011)

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Dani trgovine BiH- prvo mjesto na malonogometnom turniru (2005.)„Days of Trade in B&H“– first place on indoor soccer tournament (2005)

Tomislav Rajić i Mario Perić primaju priznanje (2005.)Tomislav Rajić and Mario Perić receiving award (2005)

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Proglašenje najmenadžera u Sarajevu (2005.)Announcement of best manager winners in Sarajevo (2005)

Božićni koncert (2010.)Christmas concert (2010)

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Menadžer godine BiH i Jugoistočne Europe (2005.)Manager of the year in B&H and SE Europe (2005)

Nagrada za komercijalni prestiž, Madrid, Španjolska (2001.)Award for commercial prestige, Madrid, Spain (2001)

Priznanje za najuspješnije gospodarske subjekte Općine Vitez (2006.)Award for best economic agents in Vitez Municipality (2006)

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Večernjakov pečat, ceremonija proglašenja osobe godine (2010.)“Večernjakov Pečat”, announcement of “Person of the Year” award (2010)

Večernjakov pečat, gospodarstvenik godine (2007.)“Večernjakov Pečat”, Entrepreneur of the Year (2007)

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Sveučilište "Vitez" u Vitezu

Objedinjujući jasnu viziju razvitka i nastojeći stvoriti kvalitetne temelje dalje poslovne buduć-nosti, poduzetnici iz Viteza su donijeli odluku da dio svog kapitala ulože i u sveučilište „Vitez“.

Sveučilište “Vitez” u Vitezu je zakonski regi-strirana nastavno-naučna ustanova u privatnom vlasništvu i koja posluje po zakonima BiH i zakoni-ma Kantona Središnja Bosna. Univerzitet je samo-stalna pravna osoba sa sjedištem u Vitezu, a cjelo-kupni nastavni procesi odvijaju se u suvremenim prostorima Franšiznog centra BiH u Vitezu.

Misija Sveučilišta “Vitez” u Vitezu je obrazova-ti studente kako bi bili spremni za rješavanje slo-ženih izazova u suvremenom poslovnom svijetu služeći se iskustvom i primjerom najboljih svjet-skih sveučilišta sa željom pomoći studentu kao i društvu u cjelini.

Cilj Sveučilišta “Vitez” u Vitezu je kroz na-predni i suvremeni program studija realizirati bolonjski proces i omogućiti priznavanje diplome u cijeloj Europi bazirajući se na visokom kvalite-tu profesora i asistenata a time oplemeniti stu-dente znanjem i vještinama. Svoje mjesto među profesorima i asistentima na Sveučilištu našli su i uposlenici Economica: Darijo Jerković i Lordan Iličić iz oblasti menadžmenta i marketinga.

University “Vitez” in Vitez

By bringing together vision of development and by trying to make firm foundations of the upcom-ing business future, entrepreneurs from Vitez made decision to invest one part of their capital in Univer-sity “Vitez”.

University “Vitez” in Vitez is legally registered, privately owned teaching and science institution operating under laws of B&H and laws of Central Bosnia Canton. University is autonomous legal en-tity with headquarters in Travnik and teaching pro-cess has been carried on in modern classrooms of Franchise Centre B&H in Vitez.

Mission of University “Vitez” in Vitez is to educate and prepare students to deal successfully with com-plex challenges in contemporary business world. All those experiences and examples from other world universities will help our students and our society as well. The objective of this University is to carry out Bologna process and to make diplomas recognised in whole Europe on the basis of high quality profes-sors and assistants. Two employees from Economic, Darijo Jerković and Lordan Iličić, have found their place among professors and assistants of this Uni-versity in management and marketing domain.

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Svečana promocija treće generacije diplomiranih studenata - Dijana, Mirela, Gabrijela, Lidija i Milica (2012.)Graduation ceremony of the third generation of graduated students – Dijana, Mirela, Gabrijela, Lidija and Milica (2012)

Obitelj Šarić na promociji svojoj Milici (2012.)Šarić family with Milica on graduation ceremony (2012)

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Budućnost

Izrastajući u prepoznatljivo bosansko-hercegovačko poduzeće Economic je izgra-dio širok poslovni portofolio, koji zahtijeva izgradnju jedinstvene poslovne kulture koja uvažava različitosti i stvara jedinstvo koje vodi prema boljoj motiviranosti, pro-duktivnosti i većem zadovoljstvu svih zain-teresiranih strana. Imajući u vidu pozitivni globalni svjetski trend i potrebe lokalne zajednice, Economic se odlučio uvesti inte-grirani sustav upravljanja u sklopu kojega je, pored usklađenosti poslovanja s normom

Druženje sa auditorima Cro Certa (2009.)Keeping company with auditors from Cro Cert (2009)

The future

Growing into recognizable Bosnian – Her-zegovinian company, Economic has built a broad business portfolio which requires the construction of the unique business culture that takes into consideration diversities and creates a unity that will lead to better moti-vation, productivity and greater satisfaction of all interested sides. Having in mind posi-tive world trend and local community needs, Economic implemented integrated system of managing control where, beside compatibility with ISO 9001:2008 norm and HACCP speci-

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ISO 9001:2008 i specifikacijama HACCP svoje poslovanje uskladio i s normom ISO 14001:2004 Sustav upravljanja okolišem – Zahtjevi s uputama za uporabu. Rast po-duzeća kroz pokretanje vlastite proizvodnje te širenje vlastitih kapaciteta uvjetovao je i ozbiljan pristup faktoru zaštite okoliša kojeg se u svakom novom projektu nastoji maksi-malno uvažavati.

Economicov cilj je biti dobar poslovni građanin, što između ostalog, podrazumije-va i sljedeće: - zaštitu okoliša, - proizvodnju i prodaju proizvoda koji su u skladu sa zdravim načinom života, - integrirano djelovanje i praćenje najviših etičkih normi, - promicanje snage partnerstva s različitim dobavljačima i kupcima, - osiguranje sigurnog i zdravog radnog mje-sta.

Economic je napravio dodatni iskorak te usvojio Kodeks ponašanja čime je obogatio svoje poslovno upravljanje. Usvajajući naj-bolje tradicije poslovnih pravila, Economic i u budućim projekcijama vlastitog razvitka nastoji biti iskren poslovni i društveni par-tner.

VizijaBiti jedna od vodećih kompanija u

ponudi kupaoničke opreme i kuhinja u zemljama regije.

VisionTo be one of the leading companies

in the region in bathroom furniture and kitchens supply.

MisijaKvalitetom proizvoda, povoljnom

cijenom i kompletnim servisom saču-vati postojeće i pridobiti povjerenje novih klijenata.

MissionWith product quality, favourable

price and complete service we will keep our existing and gain credibility of new customers.

fications, business activity was also matched with ISO 14001:2004 norms for Environmen-tal Standard System – Requirements with the product instruction. The growth of the com-pany through starting its own production and expansion of own capacities, caused a serious approaches to the environmental factor pro-tection which is respected in every project maximally.

Economic has a goal to be a good citizen and that includes the following:- Environmental protection- Production and sale of the products which are in accordance with healthy way of living- Integrated activities and following of the highest ethical standards- Promoting the power of partnership with dif-ferent suppliers and buyers- Insurance of safe and healthy working place

Economic has enriched its business man-agement by introducing Code of Conduct. By adopting the best tradition of business rules, Economic attempts to be an honest and social partner in the future.

188 1987

POLITIKA KVALITETE, OKOLIŠA I SIGURNOSTI HRANE

Kao tim i kao pojedinci nastojimo na jedan inovativniji način ponuditi nešto više od konkurencije u poslu kojim se bavimo. Ugled tvrtke gradimo preko 20 godina, a cilj nam je taj ugled jačati te u tom kontekstu se i obvezujemo:

1. Trajno unapređivati integrirani sustav upravljanja u skladu s normama ISO 9001:2008, ISO 14001:2004 i specifikacijama HACCP

2. Stalno poboljšavati kvalitetu naših proizvoda, usluga i poslovnih procesa, uz brigu o očuvanju okoliša, sprječavanja njegova onečišćenja, racionalnog tro-šenja resursa i kontrolirano postupanje s otpadom

3. Graditi povjerenje na temelju uzajamnog poštovanja, kako zaposlenika, tako i korisnika naših proizvoda i usluga

4. Primjenjivati BH i Europske zakone i norme, kako u trgovini i proizvodnji, tako i u hotelijerstvu i pratećim uslugama kojima se bavimo kao i u svim proce-sima podrške

5. Trajno analizirati opasnosti i kontrolirati kritične točke po načelima spe-cifikacije HACCP

Economic veliku pažnju posvećuje kontinuiranoj edukaciji uposlenika iz po-dručja integriranog sustava upravljanja.

Svaki uposlenik, bez obzira na funkciju ili mjesto će imati podršku i priliku da bude član koji pridonosi poboljšanju integriranog sustava upravljanja.

Neprekidno poboljšanje postižemo usklađivanjem rada na svim nivoima, jer je to opredjeljenost rukovodstva i trajni zadatak svakog uposlenika.

Rukovodstvo Economica zajedno s uposlenicima će stvarati i održavati pozi-tivni i poticajni radni ambijent za sve uposlenike Economica.

Vitez, 01.12.2010. Generalni direktor

Franjo Rajković

1892012

QUALITY POLICY,ENVIRONMENT AND FOOD SAFETY

As a team and as an individual, we strive to offer more than competition in the job that we operate with by choosing an innovative way. Over 20 years, we have built reputation of our company and with regard to this goal we have the obliga-tion to:

1. Constantly improve the integrated management system in accordance with ISO 14001:2004 and HACCP specifications and requirements

2. Constantly improve the quality of our products, services and business pro-cesses with environmental awareness of pollution, rational use of resources and controlled waste management

3. Build trust on the base of mutual respect both of our employees and users of our products and services

4. Apply B&H and European laws and norms in both, trade and production, as well as in all other services that we operate with.

5. Analyze the hazard and critical control points in accordance with HACCP principles.

Economic pays close attention to the continuous education of its employees in the field of integrated management systems.

Every employee, no matter what function or place in the company he/she has, will have support and the opportunity to be useful member in the integrated man-agement system.

Continuous improvement is achieved by aligning work at all levels because it is commitment of leadership and permanent task of every employee.

Management of Economic together with its employees will create and main-tain positive and stimulating work environment for common good.

Vitez, 01.12.2010. General manager

Franjo Rajković

196 1987

1972012

Obitelj

Fam

ily

“Ne idi tamo gdje bi te put mogao odvesti, idi tamo gdje puta još nema, i ostavi iza sebe trag.“

"Do not go where the path may lead, go instead where there is no path and leave a trail."

Ralph Waldo Emerson

198 1987

OBITELJFAMILY

Ideja Idea

Zajedno do uspjehaTo Success Together

Nove idejeNew Ideas

Idemo daljeWe Move On

Sadašnjost i budućnostThe Present and the Future

1992012

I na samom kraju, neminovno se vratiti iznova, na sam početak. Na temelj cijele pri-če o poduzeću Economic, koje je zamišljeno, nastalo i stasalo kao obiteljsko poduzeće. Inače, obiteljski biznis predstavlja najpopu-larniju i najčešće zastupljenu formu vlasnič-kog organiziranja i upravljanja poslovanjem u svijetu. Prije pojave dioničkih društava ili drugih vlasničkih oblika, obiteljski biznis predstavljao je isključivi oblik organizacije poslovanja, a danas predstavlja dominantan oblik poslovanja i okosnicu razvoja svjetske privrede, a neki podaci govore da je 75 po-sto svjetskog bogatstva vlasništvo obitelj-skih tvrtki. Upravo tako svoj put je započeo Economic davne 1987. godine kao vizija i projekt dvoje supružnika, vođenih idejom stvaranja poduzeća koje će njima i njihovim najbližima, ali i široj zajednici, biti na čast i ponos.

Djed Drago i baka Luca sa unucima (1985.)Grandfather Drago and grandmother Luca with grandchildren (1985)

In the end, we have to come back at the very beginning of the story about Economic company which is conceived, created and de-veloped as family company. Anyway, family business represents the most popular and the most common form in business organisation and business activity in the world. Before joint-stock companies or other proprietary forms, family business served as the exceptional form of business activity organisation. In recent pe-riod it represents dominating business form and framework for world economy develop-ment. It was also shown that 75% of global wealth is in possession of family companies. This policy was also followed by Economic and back in 1987, Economic has started its way as a vision and project of two spouses guided by idea of making an honourable and proud com-pany.

200 1987

Ideja

Pokretanje privatnog biznisa prije dva-deset i pet godina, u vremenu koje nije bilo sklono privatnoj inicijativi, predstavljalo je koliko hrabar, toliko i logičan iskorak cijelog niza ranijih pokušaja Franje Rajkovića u pro-nalasku novih poduzetničkih izazova. Njego-va sklonost sklapanju poslova i trgovini bila je poznata još od dječačkog doba, a neki od njegovih manje ili više uspješnih poduzetnič-kih pokušaja postali su dio lokalne legende, od pravljenja i prodaje „ćerpića“, šivanja i prodaje kapa te fotografiranja i izrade foto-grafija... Prva radna iskustva u RMK Zenica, te Poslovnom sustavu Vitezit i sarajevskom poduzeću Elektronabavka, donose i nova poslovna poznanstva i poduzetničke izazo-ve te se postepeno ideja o pokretanju pri-vatnog biznisa kristalizira i ostvaruje. Presa kupljena u Vogošći, nešto početnog kapitala i ogromna radna energija bili su prvi početni kapital supružnika Rajković. Ideja o vlasti-tom biznisu koja je oduvijek tinjala, umnože-

Idea

Running private business before twen-ty five years when private initiative wasn’t warmly welcomed, represented brave and log-ical step forward of earlier attempts of Franjo Rajković to meet new business challenges. His affinity of making deals and trading has been recognised since his child period. His more or less successful entrepreneurial attempts be-came a part of urban legends like adobe bricks making and selling shirts and hats of local club. First professional experience in “RMK Ze-nica” and “Vitezit” as well as “Elektronabav-ka” from Sarajevo, has brought new business acquaintances and business challenges which were crucial for realising his first private busi-ness. Press machine bought in Vogošća, initial capital and enormous energy were starting elements for Rajković spouses. Own business idea which was always smouldering multi-plied with the courage and belief in success gave necessary energy. The beginning was dif-ficult, but despite all problems, willingness to

Sanja Rajković (1999.)

2012012

Mira, Franjo, Branko, Sanja i Boro Rajković (2006.)

na hrabrošću i vjerom u uspjeh dali su onu potrebnu energiju. Početak je bio težak, proizvoda daleko više nego kupaca, nabavka repromaterijala problematična, ali je želja za uspjehom bila konstantna i svakim danom sve veća. Kada je trebalo, cijela obitelj je po-magala u realizaciji velikih narudžbi, a kada bi se morali dostići zadani rokovi, radilo se i po cijelu noć, samo s jednim ciljem - kupac je morao biti zadovoljan. Mnogo je neprospa-vanih noći i teških trenutaka stajalo kao pre-preka, no volja, želja i znanje bili su presudni.

succeed was constant and rising day after day. When it was necessary, whole family assisted in realisation of heavy orders and when it was necessary to meet the deadlines, they worked day and night with only one aim – customer had to be satisfied. Many sleepless nights and difficult moments served as an obstacle, but willingness and knowledge were crucial.

202 1987

Zajedno do uspjeha

Do značajne prekretnice u započetom obiteljskom poslu, dolazi 1.8.1990. godine kada se postojeći biznis transformira u pro-izvodno, prometno i uslužno poduzeće Raj-ković, a pridružuju braća Vlado i Anto 1994. godine, sa sjedištem u Vitezu, u ulici Petra Mećave b.b. Poduzeće nastavlja kontinuiran rast, šireći ponudu materijala za prodaju, razvijajući vlastitu prodajnu i servisnu mre-žu, povećavajući broj klijenata i poslovnih

Franjo, Vlado i Anto Rajković

To Success Together

Major turning point in family business hap-pened on August 1st, 1990 when three Rajk-ović brothers Franjo, Vlado and Anto joined together in a new project. They together founded manufacturing, trade and service company “Rajković” with headquarters in Vitez in Petar Mećava Street. This company continues with sustained growth spreading its offer of materials for sale, developing own sales and service network and increasing the

2032012

partnera. Sinergija obiteljskog okruženja u kojem raste tvrtka i spoznaja o potrebi usva-janja poslovnih znanja i načela poslovnih odnosa, koji braću čini dobrim poslovnim ljudima, dala je istinski zamah razvitku tvrt-ke. Najznačajnije razdoblje u kojem se poka-zala istinska vrijednost obiteljskog karaktera poduzeća bilo je od 1995. do 1997. godine, kada je Franjo obnašao dužnost načelnika Općine Vitez, a na mjesto direktora Econo-mica je došao njegov brat Anto. U tom peri-odu, tvrtka je zabilježila značajan rast u svim segmentima poslovanja, a Franjin povratak poduzetništvu nakon prestanka dužnosti načelnika, dao je novi poticaj braći Rajković, koji su kasnije, svaki kroz rad vlastitih tvrtki umnogome doprinijeli razvitku općine Vi-tez. Još više braća, još uspješniji poslovni lju-di i istinski partneri na putu uspjeha.

Predaja funkcije novom načelniku Ivi Gariću (1997.)Delivery of a function to new Mayor Ivo Garić (1997.)

number of clients and business partners. Fam-ily environment synergy gave the real momen-tum for company development. True family character of company was demonstrated in 1995 and 1997 when Franjo headed the Mu-nicipal Council of Vitez and when his brother Anto replaced him. During that period, the company recorded important increase in all business activity segments. When Franjo re-turned to entrepreneurship after duty expi-ration, he brought on new encouragement to Rajković brothers who contributed to Vitez development a lot. They are brothers, success-ful businessmen and true partners on the road to success.

204 1987

Nove ideje

Obiteljsko okruženje u prvim godinama poslovanja poduzeća predstavlja jedan od ključnih čimbenika uspjeha poduzeća. Po-vjerenje i međusobno uvažavanje, temelje-no na vrijednostima usvojenim i baštinjenim iz obitelji, ali i jasno preuzimanje poslovne odgovornosti i težnja k jasnoj podjeli rada i usvajanju temeljnih postulata modernog poslovanja bili su načelo izgradnje Economi-ca. Nove poslovne ideje rađale su se jedna za drugom, unutarnjom logikom su se razvi-jale jedna iz druge, od proizvodnje do obrta, iz obrta u trgovinu, iz trgovine u usluge, u izgradnju poslovnih objekata, od uvoza ka izvozu vlastitih proizvoda, od jednog upo-slenika na početku priče do njih gotovo tri stotine u najboljim danima poslovanja po-duzeća. Poslovna obitelj Economica, kao i svaka obitelj imala je svoje svijetle, ali i teške trenutke. Ali, niti u najboljim danima se nije uzoholila, niti u teškim trenucima ponizila. Ono što je od prvoga dana stajalo kao slo-gan poduzeća, i danas je premisa poslovanja - želja za uspjehom, za novim, za boljim...

Djelatnici Economica (2001.)Economic employees (2001)

New Ideas

During first period of business activity, family environment represented one of the key factors of company’s success. Confidence and self-respect based on family inherited values were principles of Economic’s devel-opment. New business ideas were born one after another from production to craft, from craft to commerce, from commerce to servic-es, in new business buildings from import to export of own products, from one employee at the beginning of the story to almost three hundred in the most prosperous days of the company. Economic business family like every other family had its bright and difficult prob-lems but it didn’t either become arrogant in the most prosperous days nor did it humiliate in the most difficult days. Slogan by which this company operates from the beginning is aspiration for success, for something new, for something better.

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Idemo dalje

I upravo stalna potreba da se bude najbo-lji u svome poslu predstavlja crvenu nit koja se provlači kroz sve segmente poslovanja Economica. Ponosni na svoje znanje i ostva-rene rezultate, ali i svjesni napravljenih pro-pusta i pogrešaka, u poduzeću hrabro pro-jiciraju svoju daljnju poslovnu budućnost. Samo najbolji su spremni priznati pogrešku i samo najbolji i nakon pada nastavljaju dalje. Vrijeme, koje danas živi Economic kao i naj-veći broj poduzeća u našoj zemlji, nije poti-cajno za bilo kakvu gospodarsku aktivnost. Ali, realno gledajući, na ovim prostorima to nije bilo niti jedno vrijeme do sad. No, kao što se tad pronašla formula za razvitak i po-slovni uspjeh, tako se i sad pronalaze načini da se amortizira teško ekonomsko vrijeme kojeg svi živimo. Vjera u uspjeh i sustavan rad na ostvarivanju zacrtanih poslovnih cilje-va su put koji vodi u mirnu luku.

25. obljetnica Economica, jubilarna torta za Miru Rajković djelatnika s najviše godina radnog staža u Economicu (2012.)Economic's 25th anniversary, jubilee-cake for Mira Rajković, employee with longest years of service in Economic (2012)

We Move On

Constant aspiration to be the best in your job represents the red thread that wriggles throughout all segments of Economic’s busi-ness activity. We’re proud on our knowledge and our results, but also aware of our mis-takes because only the best are capable of ad-mitting mistakes and only the best rise after a bad fall. Current situation isn’t stimulating for Economic or any other company in business activities. But honestly, this area has never been stimulating. However it’s still possible to find different ways to reduce negative effects of difficult time we live in. Belief in success and permanent realisation of traced business objectives is path leading to safe harbour.

Darija, Mira i Sanja Rajković (2012.)

206 1987

Sadašnjost i budućnost

Malo tko se danas sjeća kako su nekad, prije gotovo trideset godina, izgledale ledi-ne i livade na kojima se danas prostire mo-deran poslovni centar u Vitezu. Samo rijetki se prisjećaju koliko je znoja ostavljeno na tom prostoru onda kad se na toj zemlji si-jala pšenica, napasala stoka, radilo od zore do mraka. Ali, toga se sjećaju oni koji i danas od zore do mraka stvaraju neku drugu vrstu stvarnosti i koji se, s jednakom količinom umora, susreću s brojnim brigama i proble-mima, kao što su se njihovi stari susretali davnih godina. Sve u životu traži određenu žrtvu i nikad se zapravo neće moći odrediti prava cijena koju su pojedinac ili poduzeća morali platiti na putu do uspjeha. Ona knji-govodstvena, financijska ili neka druga vri-jednost koja se može kalkulatorom izraču-nati sigurno se zna, ali ona istinska, ljudska vrijednost i cijena koju su čovjek i njegova obitelj morali platiti, teško da će se ikada moći izraziti. Poslovna teorija i suhoparna statistika govore kako se prosječni životni vijek obiteljske tvrtke kreće u rasponu od 20 do 24 godine. Više od 70 posto tvrtki ne preživi transfer s prve na drugu generaciju. Ali, ta vrsta statistike ne poznaju želju za uspjehom, ne poznaje viziju koja je i u dale-ko nepovoljnijim uvjetima stvorila Economic i zato ova priča o uspjehu ide dalje.

Boro i Branko Rajković (2007.)

The Present and the Future

Only few of them will remember how meadows and turfs looked like thirty years ago where current business centre of Vitez was built. Only few of them will remember how many sweat was spilled on that land while sowing wheat, taking care of cows and working from dawn till dusk. Only those who even today from dawn till dusk create other kind of reality will remember. Only those who with the same amount of sweat and blisters face with various problems like their parents faced before. We always have to do some kind of sacrifice and we’ll never be able to come up with real price which one had to pay on the way to success. Book value, financial or any other value is calculable, but true, human value and price paid by a man and his family will be almost incalculable. Business theory and statistics predict 20 to 24 years for fam-ily companies. More than 70% of companies don’t survive transfer from the first to second generation. But this type of statistics doesn’t seem to affect willingness to succeed, doesn’t affect vision which created Economic and be-cause of this, the story of success goes on.

2072012

Obitelj Rajković (2012.)Family Rajković (2012)

208 1987

Drugi o Economicu...

Zadaća svakog diplomata je da u zem-lji primateljici prati sveukupna zbivanja, a danas je posebno naglašen interes za ekonomske potencijale pojedinih sredina, kao i zemlje u cjelini s ciljem pronalaženja zajedničkih gospodarskih interesa. U tome smislu sam i sam upoznat s potencijalima općine Vitez prisustvujući u nekoliko na-vrata na dobro osmišljenoj manifestaciji Dani trgovine BiH.

To je bila ujedno prilika za susretne s osobama iz gospodarskog, političkog, znanstvenog i kulturnog miljea Bosne i Hercegovine. Ovom prilikom i u ovu svrhu želim ista-knuti zadovoljstvo što sam u nekoliko navrata boravio u Economicu, te što se kaže „iz prve ruke“, od strane g. Franje Rajkovića i njegovih najbližih suradnika dobio važne obavijesti o jednoj, vremenu usprkos, uspješnoj firmi.

Naglasio bih da je rukovodstvo Economica znalo prepoznati "Znakove pored puta" i u jeku trgovine kao izuzetno profitabilne djelatnosti, preusmjeravati svoj strategijski pravac, osim trgovine, i u proizvodnju i brendiranje vlastite pameti i stručne osposobljenosti zaposlenika. Vjerujem da su upravo postojanje jasne strategije, uz pomoć znanstvene i ekonomske misli, zatim suvislo prihvaćanje europskih sustava o upravlja-nju kvalitetom, faktično brendiranje, znanje i stručnost uposlenika kao i vodstva firme pridonijeli tomu da Eco-nomic i danas predstavlja nezaobilazni gospodarski potencijal općine Vitez, kao i cijele zemlje BiH.

Na kraju, kao počasni građanin općine Vitez, na što sam neizmjerno ponosan, te kao u ranijim vremenima Vaš česti sugovornik, čestitam vam vaših 25 uspješnih ljeta, sa željom da i u budućem vremenu i Economic i Vi g. Franjo Rajkoviću, koristeći stečena iskustva, kao i suvremena ekonomsko-socijalna znanja i dalje budete korifej uspješnosti, kako u proizvodima, tako i zaposle-nosti u vašoj užoj i široj sredini.

Uz izraze mog poštovanja,

Josip Vrbošić, redoviti profesor Pravnog fakulteta u Osijeku

The task of each diplomat is to follow the overall development in the host coun-try, and today, there is also strong inter-est for the economic potential of each community, as well as the country as a whole with the aim of finding a common economic interests. In several occasions I was attending to well organized Days of Trade manifestation and I'm familiar with the potentials of the Muncipality Vitez.

That manifestation was a great op-portunity to meet people from economic, political, scientific and cultural milieu of

Bosnia and Herzegovina. On this occasion and for this purpose, I want to express a pleasure that in several occa-sions I had a first-hand information, in conversation with Franjo Rajković and his closest collaborators, about this very successful company.

I would also emphasize that Economic's management has always known how to recognize "signs along the way" and at the height of trade, as an extremely prof-itable business, redirect its strategic direction in both, production and branding of its own capacities and pro-fessional competence of employees. I believe that the existance of a clear strategy, with the help of scientific and economic advices, adaption of the European quality management system, branding, knowladge and compe-tence of employees, as well as the leadership of the com-pany, contributed to the fact that Economic still presents an essential economic potential of Muncipality Vitez and entire Bosnia and Herzegovina.

Finally, as an honorary citizen of Muncipality Vitez, to which I'm very proud, and as your frequent interloc-utor in the earlier times, I congratulate you 25 years of successful work with the desire that in the future time Economic and you Franjo Rajkoviću, by using gained ex-perience as well as contemporary economic and social knowledge,continue to be the example of success, both in products and employment in your immediate and wid-er environment.

Best regards,

Josip Vrbošić, Ph.D, Faculty of Law in Osijek

2092012

Economic company from Vitez is one of the most successful private companies in Bosnia and Herzegovina and one of the most representative symbols of business success in Vitez and Central Bosnia. Twen-ty five years period is marked with contin-uous development of business activity and franchise network as well as development of production of high-quality furniture.

People potential is basis for Economic’s excellence and harmony within Rajković family has special value which guarantees further accomplishments. Chief Executive

Officer Franjo Rajković is spiritusmovens of the whole PC 96 project. For this reason, Franjo is usually recognised as visionary of many processes which happened or they are about to happen. I would also like to underline his com-mitment to development of “Vitez” University in Vitez. In times when real values became relativized, when suc-cessful companies are under various challenges and risks, Economic is an example of successful business activity.

Zdenko Vukić, Acting manager for work and system maintaining Elektroprenos B&H

Poduzeće Economic Vitez jedna je iz niza najuspješnijih privatnih tvrtki u Bosni i Hercegovini i jedan od prepoznatljivih simbola gospodarskih uspjeha Općine Vitez i Središnje Bosne. Razdoblje od 25 godina je obilježeno kontinuiranim razvit-kom, kako trgovinske djelatnosti i fran-šizne mreže, tako i razvojem proizvodnog programa iznimno kvalitetnog namješta-ja.

Ljudski potencijal je temelj izvrsnosti Economica, a sklad unutar obitelji Rajko-vić je posebna vrijednost, koja jamči dalj-nje uspjehe. Generalni direktor Franjo Rajković je spi-ritus movens projekta PC 96 te ga s pravom možemo prepoznati kao vizionara mnogih procesa koji su se do-godili ili će se dogoditi. Posebno bih naglasio njegovu posvećenost daljnjem razvitku Sveučilišta Vitez u Vite-zu. U vremenu relativiziranja stvarnih vrijednosti, kada su uspješna poduzeća izložena svim mogućim rizicima i izazovima, na primjeru poduzeća Economic spoznaje-mo kako je i u takvim uvjetima moguće uspješno po-slovati.

Zdenko Vukić, v.d. izvršnog direktora za rad i održavanje sustava Elektroprenos BiH

Četiri godine bio sam stipendist po-duzeća Economic, a studij sam završio na Fakultetu elektrotehnike, strojarstva i brodogradnje u Splitu, te stekao naziv magistar inženjer elektrotehnike. Stipen-dija poduzeća Economic mi je pomogla višestruko. Svaki mjesec, bez zakašnjenja, dobivao sam potrebnu financijsku po-moć s kojom je studiranje u drugom gra-du bilo lakše. Također, kao rijedak primjer pored redovne stipendije od Economica sam dobio na poklon prijenosno računalo koje mi je dodatno pomoglo u usavršava-nju.

Osim potrebne novčane pomoći i prijenosnog raču-nala dobio sam i još jednu važnu mogućnost - ferijalnu praksu. Navedena praksa mi je pomogla steći radne navike, omogućila bliže upoznavanje Economica i nje-govih zaposlenika, te naučiti brojne stvari usko veza-ne za struku s kojima se nisam imao priliku susresti na studiju.

Josip Petrušić, razvojni inženjer, i.A. BMW, Bertrandt AG München

I was Economic’s scholarship holder for four years. I graduated on Faculty of Elec-trical Engineering, Mechanical Engineering and Naval Architecture in Split and became Electrical Engineer master. Economic’s scholarship helped me a lot. Every month my scholarship was on time, making stud-ying in other town way much easier. As an exception, I was also given a notebook which additionally helped in my specializa-tion.

Except financial assistance and note-book, I was given one more important possibility – hol-iday-time practice. This practice helped me to acquire working routine, offered me a chance to become ac-quainted with Economic and its employees and to learn about various things closely related to my profession.

JosipPetrušić, engineer developer in i.A. BMW, Bertrandt AG München

Others about Economic...

210 1987

U svom dugogodišnjem radnom sta-žu i iskustvu na poslovima diplomiranog pravnika, sa zadovoljstvom i ponosom ka-žem da sam tri godine bila član uvaženog, suvremenog, te organizacijski i kadrovski uređenog društva kakav je Economic.

Kao voditelj odjela pravnih i kadrov-skih poslova, bila sam dio tima i radila u dobrom poslovnom okruženju s divnim ljudima, suradnicima u istom, a nadasve s jakim i autoritativnim i u javnosti, prizna-tim menadžmentom na čelu s Franjom Rajkovićem.

Radeći u tom poduzeću s certificiranim sustavom, stekla sam nova radna i životna iskustva, stekla i ostala prijatelj s mnogim dragim osobama, jer rad u Economi-cu podrazumijevao je i druženje, uz puno i međusobno poštivanje. Danas, kad ne radim u Economicu, vrlo če-sto i obvezno pregledam prodajni asortiman firme i, za slučaj kupovine najčešće se odlučim za isti, cijeneći brand i status poduzeća, te prepoznatljivu kvalitetu i uslugu osoblja, koja je na zavidnoj razini.

Zbog mojih osobnih sklonosti i uslijed želje za pro-fesionalnim napredovanjem u struci, prestala sam raditi u Economicu i zaposlila se u Općinskom sudu u Travniku. Na novo radno mjesto sam prenijela i ugradi-la stečeni pozitivni ugled bivšeg uposlenika Economi-ca. Od srca hvala Economicu za jedan značajan period mog života i rada, uz želju za uspješan daljnji rast i ra-zvoj, te održanje liderske pozicije na tržištu.

Lidija Blaž, tajnica Općinskog suda Travnik

Tijekom ljeta 2009. godine, kao fe-rijalac, bio sam dio marketing tima Eco-nomica. Vjerujem da njihov timski rad, dobro poznavanje struke te kreativnost i inovacije značajno doprinose uspjehu ove kompanije. Ova ferijalna praksa značila je mnogo za moju karijeru, a iskustvo koje sam stekao radeći sa timom marketinga otvorilo mi je mnoga vrata.

Ivan Babić, student na postdiplomskom studiju računalstva, Earlham College, Richmond - Indiana, SAD

With many years of service and experi-ence working as lawyer of education, I’m proud to say that I was part of this hon-ourable, modern, organised and personnel formed community such as Economic.

As a head of unit for legal affairs and personnel, I was part of this team and I worked in good business environment with great people and associates at the same time, with powerful, authoritative and pub-licly recognized management with Franjo Rajković on the top.

While working in this company with cer-tified system, I have acquired new work and life expe-riences, became and remained friend with many lovely persons, because work in Economic implicitly includes companionship and respect for others. Although I don’t work in Economic anymore, I’m still interested in sales assortment because if I decide to buy something, I buy it here appreciating brand and status of this company as well as recognizable quality and staff service.

For my personal inclination and for a wish to pro-gress in my profession, I stopped working in Economic and moved to Municipal Court in Travnik. Positive rep-utation as Economic’s ex-employee was transferred to this place. I want to thank very much for this significant period of my life and work with a special wish for fur-ther growth and development as well as maintaining the leadership position.

Lidija Blaž, secretary in Municipal Court in Travnik

During my holiday-time practice in 2009, I was a part of Economic’s marketing team. I strongly believe that their team-work, knowledge of their profession, crea-tivity and innovations, highly contribute to success of this company. This holiday-time practice meant a lot for my career and ex-perience I acquired while working here, of-fered me a lot of opportunities.

Ivan Babić, student at the graduate school of computing, Earlham College, Richmond - Indiana, USA

Drugi o Economicu...

2112012

Unatoč vrlo složenim vremenima u ko-jima živimo te usprkos gospodarskoj krizi koja već nekoliko godina vlada na našim prostorima, mišljenja sam da je uspješna suradnja između naših dviju firmi primjer koji bi mogao mnogima poslužiti. Pristu-pom poslu koji je obostrano uvijek bio izuzetno profesionalan ali uvijek iskren, prijateljski i krajnje korektan, siguran sam da smo stvorili odnose koji garantiraju dugu i sigurnu budućnost našoj suradnji. Pored poslovnih aktivnosti i uspjeha koje Economic postiže na poslovnom planu, mi u Ivanićplastu izuzetno cijenimo aktivno sudjelova-nje vaše tvrtke u društvenoj zajednici i okruženju kojim potičete društveno korisni rad i odgoj mladih genera-cija i tu nastojimo slijediti vaš primjer.

Dragi prijatelji, želimo vam još puno uspješnih go-dina, kako na poslovnom, tako i na privatnom planu. Na našu potporu, korektan i profesionalan odnos i na naše prijateljstvo uvijek možete računati.

Vitomir Klasić, generalni direktor Ivanićplast

Despite very difficult time we live in and despite economic crisis which has been present in our region, I think that success-ful cooperation between our companies can serve as an example for the others. By doing job which was always mutually pro-fessional and straightforward, friendly and extremely fair, I’m sure that we’ve created relationship that may guarantee a long and safe future of our cooperation.

Apart from business activities and suc-cess that Economic achieves on business plan, we in “Ivanićplast” highly appreciate

active participation of your company in community and wider. In such a way you initiate socially useful work and young generations’ nurture. We try to follow your exam-ple.

Dear friends, we wish you many more successful years in business as well as private plan. You can always count on our support, fair and professional correlation and friendship.

Vitomir Klasić, CEO Ivanićplast

U četiri godine rada na poslovima pro-jektiranja u Economicu imala sam priliku upoznati se s menadžmentom i vještina-ma upravljanja u ovoj firmi, koje su me ugodno dojmile visokom razinom profe-sionalizma.

Također, period mog rada u Econo-micu imao je u potpunosti zadovoljene sve uvjete za kvalitetan rad, kao i savjeto-davnu potporu. Iskustvo stečeno radom u Economicu je dragocjeno i mnogo mi je pomoglo na novom radnom mjestu, a sigurna sam da će pozitivno utjecati i na moje buduće poslovne angažmane. Drago mi je da sam bila član jedne takve sredine u kojoj sam dobila punu potporu koja je bila izrazito važna za moj profesionalni razvoj.

Nisveta Topalović, stručni savjetnik za projekte u općini Travnik

In four years of doing my job as a de-signer in Economic, I was given a chance to become acquainted with management and management skills in this company. I was positively surprised by high level of profes-sionalism.

While working in Economic I was also given all requirements for quality work and advisory support. Experience acquired here is precious and it helped me a lot on a new job and I’m sure it will have positive effects on my next business engagements. I’m

proud to say that I was one part of that environment where I was given full support crucial for my profession-al development.

Nisveta Topalović, Advisor for projects in the municipality of Travnik

Others about Economic...

212 1987

Prvi kontakti između Economica i Hi-droinženjeringa ostvareni su u martu 2000. godine, a prva isporuka isporuka robe od Economica je bila 27. marta. Od 4. maja 2000. godine Hidroinženjering mijenja ime u Hidroinženjering & Econo-mic čime ozvaničava početak saradnje te rast u prvim godinama poslovanja, koje su omogućile desetinama hiljada banjalu-čana i stanovnika okolnih opština pravo-vremenu opskrbu kvalitetnim, do danas najpovoljnijim, proizvodima na tržištu. Pored dobrih komercijalnih uvjeta, Eco-nomic nam je dao dodatnu podršku: servis, marketing, inventar itd.

Hidroinženjering je 2005. godine, uz nesebičnu podršku i poklon projekta od Economica, započeo, a 2006. završio izgradnju prodajnog salona Tehno cen-tar, nadomak Banjaluke. Economic se, zajedno s nama, uključio u sve faze, od izbora dobavljača i izvođača, pa do opremanja objekta i popunjavanja robom. 2009. godine je došla ekonomska kriza koja je usporila rast mnogih kompanija, pa i naših, ali nas je potakla da se još više približimo i ojačamo međusobnu saradnju. Sve ovo govori o veličini Economica, vlasnika i njegove po-rodice, koji imaju snagu i viziju da se nose sa nepred-vidivim vremenima i pritom razvijaju svoje poslovanje pomažući drugim preduzetnicima i kompanijama da ostvare svoj potencijal znajući da u Economicu imaju iskrenog partnera.

Goran Ivaniš, direktor Hidroinženjering&Economic Banja Luka

First contacts between Economic and Hidroinžinjering were realised in March 2000. and first Economic’s delivery of goods started on March 27th, 2000. On May 4th, 2000, Hidroinžinjering changes its name in Hidroinžinjering& Economic. This was official beginning of cooperation which resulted in economic growth in first years of business activities and which ensured in-time delivery of quality and the most suitable market products to thousands of citizens from Banja Luka and neighbouring municipalities. Except favourable commer-

cial conditions, Economic has given us additional support in service, marketing and inventory.

In 2005, Hidroinžinjering started the construction of “Tehnocentar” showroom near Banja Luka which was finished in 2006. This wouldn’t be possible without Eco-nomic which got involved in all aspects starting from se-lection of suppliers and building contractors all the way to equipment with goods. Economic crisis started back in 2009 has slowed down development of many compa-nies including ours, but it also stimulated us do get even closer and to strengthen mutual cooperation. Previously said tell us a lot about Economic’s greatness, of its owner and family who have the strength and vision to deal with unpredictable periods, developing its business activity by helping other entrepreneurs and companies to realise their potential when they have in mind Economic as hon-est partner.

Goran Ivaniš, CEO Hidroinženjering&Economic Banja Luka

Drugi o Economicu...

Trustable and stabil partner. As import for the Dutch and Belgium market an cre-ative partner!

With economic i can realise my creativ-ity wich results in new and fresh furniture models.

Short terms off desiging and dilivering off new models wich keeps us a leader and not a follower in the market.

Jeroen Rutting, CEO Badkamer Discount, Netherlands

Povjerljiv, stabilan, kreativan partner i uvoznik na Nizozemsko i Belgijsko tržište. Kroz Economic ostvarujem svoju kreativ-nost koja za posljedicu ima stvaranje no-vih modela namještaja. Brzo dizajniranje i ponuda novih modela, čini nas liderma na tržištu.

Jeroen Rutting, direktor Badkamer Discount, Netherlands

2132012

Uvažavajući našu dosadašnju poslov-nu suradnju, koja datira od trenutka osnutka naše firme 1997. godine, i nagla-šavajući kako je naš temeljni zadatak bio i ostao djelovanje na prostoru jugoistočne Bosne u poslovima snabdijevanja kupaca tehničkim materijalima, mišljenja smo da je naš rast usko vezan uz rast firme Eco-nomic.

Naša uska povezanost vezana je uz početak rada firme Economic i uz obo-strano zadovoljstvo ova veza traje do današnjih dana. Firma Jups-Trade d.o.o. Goražde je među prvim franšizerima kompanije Eco-nomic, koja na prostorima Bosne i Hercegovine zauzi-ma visoko mjesto u segmentu pružanju usluga, svojim korektnim odnosom spram kupaca, kao i edukacijom mladih kadrova, u što smo se i mi osobno uvjerili na različitim prezentacijama i seminarima koji se svakod-nevno održavaju u Economicu.

U današnjim uvjetima privređivanja put kojim ide firma Economic je putokaz i ostalim firmama za uspje-šan biznis i zajednički napredak svih nas.

Jusuf Pilav, direktor Jups-Trade d.o.o. Goražde

Enjoying our business cooperation dat-ing from the foundation of our company in 1997 and stressing that our fundamental task was and still is operation in SE of Bos-nia and Herzegovina in supplying our cus-tomers with technical materials, we think that our growth is closely related to the growth of Economic company.

Our high correlation started with Eco-nomic company and we still maintain this contact on mutual satisfaction. Jumps-Trade Ltd. company is among first Eco-

nomic’s franchisee which takes high place in services segment by its fair relation towards customers as well as education of young employees. We witnessed this fact on various presentations and seminars which are held in Economic on a daily basis.

In current economic conditions, the path which Eco-nomic follows is a road sign to other companies for suc-cessful business and mutual progress of all of us.

Jusuf Pilav, CEO Jups-Trade Ltd., Goražde

Since 2009, when our company and Economic became members of the same family, we’ve had a great cooperation and increase of business activities. During these five years our trademark Panelli became well-known brand in Bosnia and Herzego-vina markets thanks to Economic’ssuccess-ful strategies and efforts to keep the cus-tomers happy. During economic crisis we made huge effort to satisfy both sides and as a result our customers’ satisfaction was guaranteed. For these efforts we were giv-en award from our supplier Economic and

we will keep this moment in our memories forever.

Oktay Erdinc, CEO Celikpan, Turska

Od 2009, kad smo s kompanijom Eco-nomic postali članovi iste obitelji, ostva-rili smo odličnu suradnju i povećanje po-slovanja. U ovih pet godina, naša robna marka Panelli je postala poznat brend na tržištu Bosne i Hercegovine čemu je pri-donijela Economicova strategija i napor da učini kupce zadovoljnim. Uložili smo posebne napore tijekom gospodarske kri-ze da bi zadovoljili obje strane, a postigli smo krajnje zadovoljstvo našega kupca. Za ove napore također smo početkom 2011. godine dobili nagradu našega do-bavljača Economica i čuvat ćemo ovaj trenutak u na-šem sjećanju zauvijek.

Oktay Erdinc, generalni direktor Celipkana, Turska

Others about Economic...

214 1987

During the cooperation with Economic in the last 15 years, we’ve established very strong business cooperation. After many mutual visits and meetings in both China and other fairs, we met many very kind and dedicated friends from Economic which gave us more confidence that Economic company is a very good and reliable com-pany which will have a prosperous future and because of that, we hope that we will enlarge our cooperation.

Here, we would like to express our ap-preciation for the help and support you’ve

extended to our company in the past years and hope that we will work together at least 15 years.

We wish all best to your esteemed company.

Chen Xian Xiang, CEO XinyYa Sanitary Ware CO. China

Economic je jedna od rjetkih firmi u BiH koja ima sustavno uređeno poslova-nje. Kroz svoje 25. godišnje poslovanje uvijek je imala viziju, vremenski postavlje-nu za jučer, danas, sutra.

Kvalitene franšize na domaćem trži-štu, izvozna i proizvodna orjentiranost čini poslovanje s Economicom ugodnim i kvalitetnim. Partnerski, sigurno i dugorč-no, inačice su koje krase poslovanje Eco-nomica, a mi, dugogodišnji partneri, imali smo mnogo prilika to i doživjeti.

Eldin Bajramović, menadžer prodaje i marketinga Kolektor LIV

Economic is one of few companies in Bosnia and Herzegovina with systematic business activity. During these twenty five years of business activity Economic always had a vision of past, present and future.

High-quality franchisees on domestic market, export and production orienta-tion make business activities with Eco-nomic more satisfactory and prestigious. Partner’s, safe and long-term are variants which set out Economic’s business activi-ties and we, long-time partners, had many opportunities to experience this.

Eldin Bajramović, sales and marketing manager Kolektor LIV

Franjo za sve poslove obavlja konzul-tacije, vrši analize i donosi cjelovite za-ključke. To donosi rezultate. Novim poslo-vima uvijek prilazi s energijom i zanosom mladića. Čestitam!

Žarko Gugić, direktor POŽG d.o.o. Vitez

Franjo for all business activities per-forms consultations and analysis and brings comprehensive conclusions. It brings results.

He approaches to new jobs with a lot of energy and enthusiasm of a young men.

Congratulations!

Žarko Gugić, CEO Požg Vitez

Tijekom 15 godina rada s Vašom cije-njenom tvrtkom Economic, uspostavili smo veoma snažnu poslovnu suradnju. Nakon mnogobrojnih posjeta i sastanaka u Kini i na sajmovima, imali smo priliku susresti se s veoma ljubaznim i povjerlji-vim prijateljima iz Economica. Ti susreti su nam ulijevali povjerenje u pouzdanost ove tvrtke koja ima dosta svijetlu buduć-nost, a mi se nadamo da ćemo još više po-većati našu suradnju.

Na ovaj način želimo izraziti zahval-nost za pomoć i podršku koju ste nam pružili proteklih godina i iskreno se nadamo da će suradnja trajati još namjanje 15 godina.

Chen Xian Xiang, direktor XinyYa Sanitary Ware CO. China

Drugi o Economicu... Others about Economic...

2152012Poslovni centar Economic (2010.)Business center Economic (2010)

Others about Economic...

216 1987

Najznačajniji partneri

ALFA THERM d. o. o. BiHALPRO-ATT d.o.o. HrvatskaAM-2000 d.o.o. BiHANNY COMMERCE d.o.o. BiHAQUAESTIL PLUS d.o.o. HrvatskaAR KLIMA d.o.o. BiHARHAZ d.o.o. BiHAUTOMA d.o.o. BiHBADKAMER DISCOUNT BV NizozemskaBAZAR d.o.o. BiHBEMIS d.o.o. BiHBIAL d.o.o. SlovenijaBLAŽIČ rubne trake d.o.o. SlovenijaBRAĆA KARIĆ d.o.o. BiHBSH HIŠNI APARATI d.o.o. SlovenijaBUDUĆNOST SMR SrbijaCALEFFI HIDROTERMIKA d.o.o. ItalijaCELIKPAN ISI SISTEMLERI TurskaCENTROMETAL HrvatskaCERSANIT TRADE S.R.L. RumunijaCIMM S.R.L. ITALIJA ItalijaCIMOS TITAN d.o.o. SlovenijaCINI INVEST D.O.O. Čačak SrbijaCOMAP HUNGARY Kft MađarskaCOMEX BiHCOMMERCIAL d.o.o. BiHCONTY PLUS d.o.o. HrvatskaCUPRUM ITALIA S.r.l. ItalijaDADIĆ PROMET d.o.o. BiHDAPHNE CHINA INDUSTRY CO KinaD-EG Thermoset Kft. MađarskaDINECO BiHDINKOM d.o.o. BiHDOSPEL SP Z.O.O. PoljskaDRVO-STILS d.o.o. BiHDUGA BROD NS BiHDURAVIT AG NjemačkaECONOMIC STR Cazin BiHECONOMIC STR Sokolac BiHECONOMIC s.t.r. BiHECOS d.o.o. BiHEFFE LUCE S.r. l. ItalijaEGE KOMERC d.o.o. BiHEKO-INVEST d.o.o. BiHEKO-PROM d.o.o. BiHELBI s.p.a. ItalijaELEKTROKONTAKT SA d.o.o. BiH

ELEKTROMATERIAL LENDAVA SlovenijaELGRAD d. o.o. HrvatskaELMEX d.o.o. BiHELSATRADE d.o.o. BiHEMILCERAMICA S.p.A. ItalijaEMMETI srl ItalijaERA COMMERCE d.o.o. HrvatskaETAŽ d.o.o. SrbijaETI d.o.o. SARAJEVO BiHEUROCABLE d.o.o. HrvatskaEUROPEAN T.I.M d.o.o. BiHEUROSTANDARD BUSSINESS LLC MakedonijaF.I.V. srl ItalijaFABRIKA BAKARNIH CEVI A.D. SrbijaFENIKS d.o.o. BiHFEROTEHNA d.o.o. HrvatskaFERROLI spa ITALIJA ItalijaFIRAT PLASTIK KAUCUK SAN TurskaFIS d.o.o. BiHFOMA s.p.a. ItalijaFRIC d.o.o. BiHGERA TRGOVINA d.o.o. HrvatskaGLOBAL RADIATORI ItalijaGORENJE COMMERCE d.o.o. SlovenijaGRAĐ-PROMET d.o.o. BiHGRUNDFOS CROATIA d.o.o HrvatskaGTV S.K.A. PoljskaHALCOR S.A.METAL WORKS GrčkaHAUPA GmbH&Co.KG NjemačkaHEBEI METALS KinaHIDRA CO d.o.o. BiHHIDRA-STIL d.o.o. BiHHIDROINŽENJERING&ECONOMIC BiHHIDROTEHNA STZR BiHHIGRA d.o.o. BiHIDEVIT SERAMIK SAN.VE TIC.A.S. TurskaIMP PUMPS d.o.o. SlovenijaINTERKOMERC d.o.o. BiHISKRA-AS d.o.o. BiHITC BiHIVANIĆPLAST d.o.o. HrvatskaIVR S.p.a. ItalijaIZOPRODUKT d.o.o. BiHJULIUS BLUM GMBH AustrijaJUPS-TRADE d.o.o. BiHJURGEN ARMACK GMBH NjemačkaKABEL-ELEKTRIK BiH

2172012

KEMOPROM d.o.o. BiHKIM TEC d.o.o. BiHKLOCKNER PENTAPL. GmbH & Co. NjemačkaKOIN d.o.o. SlovenijaKOLEKTOR LIV d.o.o. SlovenijaKOMAR-TVORNICA GIPSA p.o. BiHKONČAR d.o.o. HrvatskaKONČAR N.S.P. D.O.O. HrvatskaKONRAD HORNSCHUCH AG NizozemskaKOPP OSTERREICHISCHE AustrijaKOVINOPLASTIKA d.o.o. BiHK-PROJEKT d.o.o. BiHKRISTAL d.o.o. BiHLA NORDICA SPA ItalijaLAFAT- KOMERC d.o.o. BiHLASER-BI d.o.o. BiHL-B RADAN STR BiHLINKO-PLAST d.o.o. SlovenijaLIPOVICA d.o.o. HrvatskaLUCKY TRADE BiHMAKS d.o.o. Vitez BiHMALGORANI PIETRO s.r.l. ItalijaMANDIĆ d.o.o. BiHMARMITE S.A. PoljskaMEDALJON PROMET BiHMEGA-TAS TR BiHMETAL-AS d.o.o. BiHMETALEX d.o.o. BiHMETALOTEHNA BiHMIP d.o.o. BiHMISIR d.o.o. BiHMIŠEL d.o.o. BiHMUTLUSAN PLAS.SAN.VE TIC.LTD TurskaNAM-PROMEX d.o.o. BiHNIKOLAIDIS TH.BROS SA GrčkaNINGBO KANGJU PROD. CO LTD KinaNIWEX d.o.o. BiHNOVA TRGOVINA-S BiHNOVI VOLVOX d.o.o. Crna GoraORIJENT d.o.o. BiHORION d.o.o. Crna GoraPALAZZETI spa ItalijaPELSAN ELEKTRIK SAN.VE DIS TIC. TurskaPENNY PLUS d.o.o. BiHPERO d.o.o. BiHPFLEIDERER, Holzwerkstoff GmbH NjemačkaPLAMEN d.o.o. Hrvatska

PLAMINGO d.o.o. BiHPLINEX d.o.o. HrvatskaP-MAHA d.o.o. BiHPNP d.o.o. HrvatskaPOLY d.o.o. BiHPOLYPIPE ITALY s.r.l. ItalijaPROTOK d.o.o. BiHRENOLIT SE NjemačkaROBERT BOSCH d.o.o. HrvatskaRUJZ DESIGN D.O.O. SlovenijaSCHACHERMAYER d.o.o.SARAJEVO BiHSCHRACK TECHNIK BH d.o.o. BiHSEJMENOVIĆ TR BiHSLAVUJ d.o.o. BiHSLOGA stzr BiHSMAVIT S.p.A. ItalijaSOLAR BiHSOLAR ART GROUP LTD KinaTADIĆ BiHTAIZHOU XINYA SANITARY WARE KinaTANGSHAN IMEX INDUST. CO. LTD. KinaTEHNO-INDE d.o.o. BiHTERMIK d.o.o. BiHTERMIL d.o.o. SrbijaTERMO KLIMA d.o.o. BiHTESA TAPE Kft MađarskaTEŽ TRGOVINA d.o.o. HrvatskaTIBRA-PACIFIC BiHTITANIK d.o.o. BiHTOPLING d.o.o. BiHTRGO TEN d.o.o. BiHTRGOVEX d.o.o. BiHUZ-COMERC d.o.o. BiHVALVOSANITARIA BUGATTI S.p.A. ItalijaVEB d.o.o. BiHVmS Group d.o.o. BiHVT COMMERCE d.o.o. BiHWELTPLAST d.o.o. BiHWENZHOU HAIBA S. C. NO1 KinaWIKA-MESSGERATEVERTRIEB AustrijaWOLF GmbH NjemačkaXXXLUTZ Austria AustrijaZ.H.-ZOLA d.o.o. BiHZALAKERAMIA ZRT MađarskaZEKA-COMERC d.o.o. BiHŽICA d.d. BiH

The most important partners

218 1987

1 UGD Rajković Franjo Generalni direktor2 UGD Rajković Boro Zamjenik generalnog direktora3 UGD Jerković Darijo Pom. GD-a za ekon.-komer. pitanja i voditelj sl. velepr.4 SU Kljajević Lidija Manager integriranog sustava upravljanja i tajnica5 SU Bratić Boris Administrator baza podataka6 SU Šarić Novak Administrator informacijskih sustava7 SU Božić Marko Asistent administratora informacijskih sustava8 FC BiH Kvasina Gabrijela Direktor Franšiznog centra9 FC BiH Šamija Josipa Evidentičar

10 FC BiH Sučić Nikolina Evidentičar11 FC BiH Ivana Filipović Evidentičar12 FC BiH Grbavac Ružica Glavni higijeničar i sobarica13 FC BiH Jukić Ilija Glavni higijeničar14 FC BiH Žilić Zdenka Higijeničar15 FC BiH Badrov Mirjana Higijeničar16 FC BiH Žabić Ana Higijeničar17 FC BiH Križanac Milka Higijeničar18 FC BiH Gazibarić-Gučanin Kristina Higijeničar19 FC BiH Žilić Ankica Higijeničar20 FC BiH Kovać Sanja Manager hotela21 FC BiH Katarina Frljić Šef recepcije22 FC BiH Džambas Lucija Sobaricai higijeničar23 FC BiH Franjić Ivica Voditelj restorana i ugostiteljstva24 FC BiH Božić Igor Šef kuhinje25 FC BiH Zirdum Tomislav Glavni kuhar26 FC BiH Žuljević Marko Glavni kuhar27 FC BiH Dugonjić Marina Kuhar28 FC BiH Topalović Bara Slastičar29 FC BiH Jukić Gordana Slastičar30 FC BiH Knežević Dragana Pomoćni kuhar31 FC BiH Krezić Ivan Pomoćni kuhar32 FC BiH Gugić Dragana Glavni konobar33 FC BiH Mlakić Dragana Glavni konobar34 FC BiH Radoš Antonija Glavni konobar35 FC BiH Marjanović Marina Konobar36 FC BiH Eldić Boro Konobar37 FC BiH Kapetan Marijo Konobar38 FC BiH Frljić Željko Konobar39 FC BiH Petrović Ivan Konobar40 FC BiH Čečura Josip Konobar41 FC BiH Jukić Draženka Konobar42 FC BiH Botić Toni Konobar43 FC BiH Pušelja Dragan Konobar44 FC BiH Sučić Ivica Konobar45 FC BiH Rajković Sandra Konobar46 FC BiH Žepačkić Josip Konobar47 FC BiH Mijić Davor Konobar48 FC BiH Babić Mario Picmajstor49 FC BiH Jukić Niko Picmajstor50 FC BiH Akrapović Toni Pomoćni kuhar

R.br. Org. jed. Prezime i ime Naziv radnog mjesta

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2192012

51 FC BiH Bošnjak Josip Pomoćni kuhar52 FC BiH Rajković Darija Voditelj Wellness & Spa centra53 FC BiH Brnada Dalibor Fizioterapeut54 FC BiH Matošević Vlatka Fizioterapeut55 FC BiH Grubešić Vesna Kozmetičar56 FC BiH Žuljević Ana Manikir57 FC BiH Tepić Srđan Fitness trener58 SPKSP Rajić Tomislav Direktor sekt. pravnih, kadrovskih i sigurnosnih pos.59 SPKSP Hrgić Danijela Samostalni referent za pravne i kadrovske poslove60 SPKSP Zrnić Dragana Pripravnik VSS61 SPKSP Čurak Mario Voditelj sigurnosnih poslova62 SPKSP Zrnić Ivana Samostalni referent sigurnosnih poslova63 SPKSP Žabić Jako Vođa smjene64 SPKSP Jonjić Draženko Čuvar65 SPKSP Vukadinović Goran Čuvar66 SPKSP Kresovljak Mario Čuvar67 SPKSP Žepačkić Marko Čuvar68 SPKSP Babić Miran Pomoćni čuvar69 SPKSP Blažević Stipo Pomoćni čuvar70 SPKSP Pranjković Vlatko Pomoćni čuvar71 SPKSP Badrov Zoran Pomoćni čuvar72 SMA Skočibušić Vedran Voditelj službe marketinga73 SMA Marković Vesna Marketing manager74 SMA Lešić Ivana Marketing manager75 SMA Lučić Mario Asistent manager76 SMA Šakalo Damir Asistent manager77 SMA Skenderija Siniša Asistent manager78 SMA Fišić Mirko Asistent manager79 SKP Marjanović Stjepan Direktor sektora komercijalnih poslova80 SKP Badrov Irena Evidentičar81 SN Rajić Dijana Voditelj službe nabave82 SN Baškarad Aleksandra Voditelj poslovnice Elektroinstalacije i oprema83 SN Ivanković Suzana Voditelj poslovnice Vodoinstalacije i oprema84 SN Crnkić Nedim Voditelj poslovnice Termoinstalacije i oprema85 SN Križanac Jadranko Voditelj poslov. Građevinsko-zanatski materijali i alati86 SN Bešić Damir Samostalni komercijalist87 SN Sučić Adrijana Samostalni komercijalist88 SN Krišto Miroslav Brand manager89 SN Iličić Lordan Brand manager90 SN Topalović Draženko Brand manager91 SN Šakić Karmela Voditelj odjela istraživanja tržišta nabave i prodaje92 SN Jezeraškić Borislav Marketing manager93 SN Opačak Dragana Marketing manager94 SV Josipović Bojan Voditelj regije 195 SV Karabeg Ida Voditelj regije 296 SV Vidović Marijan Voditelj regije 397 SV Grganović Ivica Voditelj regije 498 SV Lovrinović Ivana Voditelj regije 699 SV Mlakić Igor Voditelj regije 7

100 SV Silić Slaviša Voditelj regije 8

R.br. Org. jed. Prezime i ime Naziv radnog mjesta

A list of employees on the December 17th, 2012 - 25th Economic’s anniversary

220 1987

101 SV Skopljak Dubravka Voditelj regije 9102 SV Žepačkić Silvana Samostalni komercijalist103 SV Šantić Gordana Komercijalist104 SV Davidović Anita Komercijalist105 SV Lovrinović Dijana Komercijalist106 SV Žličarić Olivera Komercijalist107 SV Pejaković Goran Voditelj regije 5 i koordinator franšizne mreže108 SV Čizmović Arna Voditelj poslovne jedinice109 SV Stevanović Ostoja Voditelj poslovne jedinice110 SV Isanović-Karavdić Lejla Samostalni komercijalist111 SV Jašarević Elvedin Komercijalni predstavnik112 SM Baškarad Zdravka Voditelj službe maloprodaje113 SM Pranjković Magdalena Koordinator i poslovođa odjela 3114 SM Muškić Željka Evidentičar115 SM Grabovac Ivona Analitičar116 SM Lujić Ivan Unapređivač prodaje117 SM Kričančić Ilija Poslovođa odjela 1118 SM Barešić Josip Poslovođa odjela 1119 SM Gazibarić-Gučanin Tihomir Poslovođa odjela 2120 SM Badrov Antonija Poslovođa odjela 5121 SM Krišto Blaženko Poslovođa odjela 7122 SM Sučić Mario Poslovođa odjela 7123 SM Rajić Dragan Poslovođa odjela 8124 SM Augustinović Ana Poslovođa odjela 9125 SM Sekić Ivanka Poslovođa odjela 10126 SM Ivana Drmić Poslovođa odjela 12127 SM Veseljko Petrović Poslovođa odjela 13128 SM Jukić Dario Samostalni prodavač129 SM Stojak Danijel Samostalni prodavač130 SM Grgić Ivica Samostalni prodavač131 SM Bošnjak Davorin Samostalni prodavač132 SM Perić Mario Samostalni prodavač133 SM Šehić Elvir Samostalni prodavač134 SM Miketa Nikola Samostalni prodavač135 SM Šafradin Jelena Prodavač136 SM Kolenda Martina Prodavač137 SM Petrović Dragica Prodavač138 SM Kolenda Dragan Prodavač139 SM Šafradin Marijo Prodavač140 SM Ančić Vedrana Prodavač141 SM Merdanović Mirza Prodavač142 SM Gotovac Silvija Prodavač143 SM Mišković Danijel Prodavač144 SM Nižić Antonijo Prodavač145 SM Mlakić Marija Prodavač146 SM Rajić-Mišković Spomenka Prodavač147 SM Erceg Magdalena Prodavač148 SM Kajić Andrijana Prodavač149 SM Karahodžić Senita Prodavač150 SM Serdar Lucija Prodavač

R.br. Org. jed. Prezime i ime Naziv radnog mjesta

Popis uposlenika na dan 17.12.2012. - 25. obljetnica Economica

2212012

151 SM Jelica Stipo Prodavač152 SM Vrvilo Ivana Prodavač153 SM Bobaš Vlatka Prodavač154 SM Taraba Nikolina Pomoćni prodavač155 SM Petrović Marica Pomoćni prodavač156 SM Zahirović Alana Pomoćni prodavač157 SM Petrušić Mirjana Blagajnik158 SM Mučibabić Aneta Blagajnik159 SM Šipić Violeta Blagajnik160 SM Jukić Katarina Blagajnik161 SM Rajić Dario Prodavač-Vozač162 SM Aman Ivica Optičar163 SM Đotlo Danijela Dizajner164 SM Karović Alisa Dizajner165 SŠT Rajković Branko Voditelj službe špedicije i transporta166 SŠT Frljić Ivan Poslovođa transporta167 SŠT Kurevija Ivo Poslovođa transporta168 SŠT Šuman Velimir Samostalni špediter169 SŠT Bošnjak Mirjana Špediter170 SŠT Ivoš Boris Špediter171 SŠT Totić Mario Vozač I172 SŠT Babić Frano Vozač I173 SŠT Drmić Dragan Vozač I174 SŠT Taraba Mario Vozač I175 SŠT Jurić Josip Vozač I176 SŠT Kolak Ivan Vozač I177 SŠT Popović Franjo Vozač178 SŠT Pranjković Ivica Vozač179 SŠT Babić Srećko Vozač180 SŠT Cindrić Mario Vozač181 SŠT Kosanović Ivica Vozač182 SŠT Čalić Danijel Vozač183 SŠT Jukić Dragan Vozač184 SŠT Slišković Bernard Vozač185 SS Kolar Vlatko Voditelj skladišne službe186 SS Jurić Jozo Poslovođa skladišne službe187 SS Mijić Marko Evidentičar188 SS Dugonjić Goran Vozač viljuškara189 SS Križanac Vjekoslav Vozač viljuškara190 SS Rajković Gabrijel Vozač viljuškara191 SS Šarić (D) Ivan Samostalni skladištar EIO192 SS Turić Ivan Samostalni skladištar VIO193 SS Žepačkić Mladen Samostalni skladištar TIO194 SS Čečura Blaženko Samostalni skladištar GMIA195 SS Marin Toni Samostalni skladištar ODU196 SS Terzić Kenan Samostalni skladištar VIO197 SS Kolak Branislav Skladištar EIO198 SS Skočibušić Dejan Skladištar EIO199 SS Mlakić Mišo Skladištar VIO200 SS Drmić Krešimir Skladištar VIO

R.br. Org. jed. Prezime i ime Naziv radnog mjesta

A list of employees on the December 17th, 2012 - 25th Economic’s anniversary

222 1987

201 SS Mišković Dragan Skladištar TIO202 SS Šarić (B) Ivan Skladištar TIO203 SS Mahmutović Benjamin Skladištar GMIA204 SS Rajković Ivan Skladištar GMIA205 SS Lozančić Dragan Skladištar ODU206 SS Drmić Nenad Pomoćni skladištar EIO207 SS Karić Admir Pomoćni skladištar VIO208 SS Tepić Bojan Pomoćni skladištar VIO209 SS Žuljević Viktor Pomoćni skladištar VIO210 SS Jurić Marko Pomoćni skladištar VIO211 SS Babić Bruno Pomoćni skladištar ODU212 SS Livančić Dragan Pomoćni skladištar VIO213 SS Bralo Marko Pomoćni skladištar TIO214 SRS Strukar Kristijan Voditelj servisne službe215 SRS Jonjić Igor Poslovođa servisne službe216 SRS Petrović Željko Samostalni serviser217 SRS Matošević Stipo Serviser218 SRS Begić Dejan Serviser219 SRS Kolak Dario Serviser220 SRS Đidić Mehemed Serviser221 SRS Rajković (S) Josip Pomoćni radnik222 SFRP Karin Slavica Direktor sekt. financijsko-računovodstvenih poslova223 SFRP Turić Slavica Referent internet bankarstva i blagajnik224 SFRP Skočibušić Mario Samostalni analitičar225 SFRP Đepina Snježana Financijski knjigovođa226 SFRP Džambas Martina Robno-materijalni knjigovođa227 SFRP Matić Vlatko Robno-materijalni knjigovođa228 SFRP Kvasina Nevenka Knjigovođa kupaca229 SFRP Garić Milica Knjigovođa dobavljača230 SFRP Kurevija Ana Knjigovođa osnovnih sredstava231 SFRP Kocaj Zdenka Knjigovođa proizvodnje232 SFRP Rajković Mira Kontrolor233 TS Glogoški Zoran Direktor tehničkog sektora234 TS Lisica Alan Voditelj pripreme i kontrole proizvodnje i usluga235 TS Topčić Zijada Analitičar236 TS Trako Emir Tehnolog237 TS Vojvodić Mirko Tehnolog238 TS Jukić Žarko Tehnolog239 TS Bagarić Danko Stručni suradnik za strojarstvo240 TS Abaz Ivan Glavni kontrolor241 TS Jukić Krunoslav Instruktor242 TS Livančić Goran Poslovođa243 TS Blažević Mladen Samostalni skladištar244 TS Mišković Stipo Brigadir245 TS Trbara Drago Brigadir246 TS Rajković (A) Josip Brigadir247 TS Tomić Drago Brigadir248 TS Đotlo Ivan Strojar249 TS Grganović Matija Strojar250 TS Džambas Robert Strojar

R.br. Org. jed. Prezime i ime Naziv radnog mjesta

Popis uposlenika na dan 17.12.2012. - 25. obljetnica Economica

2232012

251 TS Džambas Martin Strojar252 TS Grabus Aldin Strojar253 TS Tolo Dejan Strojar254 TS Bralo Boris Strojar255 TS Garić Vladislav Strojar256 TS Žigonjić Josip Pomoćni strojar257 TS Slišković Robert Montažer258 TS Bektaš Mersed Montažer259 TS Hođić Elvedin Montažer260 TS Grabovac Krunoslav Montažer261 TS Romić Toni Montažer262 TS Slišković Nikola Montažer263 TS Blažević Ivo Montažer264 TS Drmić Srećko Montažer265 TS Medić Siniša Montažer266 TS Kolenda Ivan Montažer267 TS Stojak Marin Pomoćni montažer268 TS Šantić Ivica Brigadir269 TS Mlakić Draženko Brigadir270 TS Jukić Goran Strojar271 TS Papić Ivan Strojar272 TS Šantić Bruno Montažer273 TS Mišković Ivan Montažer274 TS Frljić Srećko Montažer275 TS Franjić Zoran Pomoćni montažer276 TS Čerkez Josip Pomoćni montažer277 TS Ramljak Velimir Pomoćni montažer278 TS Zahirović Salko Voditelj građevinsko-zanatske operative279 TS Knežević Dragan Brigadir280 TS Đido Zoran Brigadir281 TS Križanac Zoran Keramičar282 TS Križanac Zdravko Keramičar283 TS Miličević Damir Keramičar284 TS Martinović Ivica Keramičar285 TS Frljić Davor Rigipser286 TS Varupa Ekrem Brigadir287 TS Smajić Đemal Brigadir288 TS Grabus Šemsudin Bravar-zavarivač289 TS Badrov Igor Bravar-zavarivač290 TS Mijač Vladimir Električar291 TS Markunović Mladen Električar

R.br. Org. jed. Prezime i ime Naziv radnog mjesta

UGD - Ured generalnog direktoraSU - Sustav upravljanjaFCBiH - Franšizni centar BIHSPKSP - Sektor pravnih, kadrovskih i sigurnosnih poslovaSMA - Služba marketingaSKP - Sektor komercijalnih poslovaSN - Služba nabave

SV - Služba veleprodajeSM - Služba maloprodajeSŠT - Služba špedicije i transportaSS - Skladišna službaSRS - Servisna službaSFRP - Sektor financijsko-računovodstvenih poslovaTS - Tehnički sektor

Popis skraćenica:

A list of employees on the December 17th, 2012 - 25th Economic’s anniversary

224 1987

Priznanja, plakete i zahvalnice

Grb grada Viteza, najviše općinsko priznanje (2004.)Vitez town Coat of arms, the highest municipality award (2004)

Hidroinženjering&Economic,Zlatnik za 10 godina suradnjeHidroinženjering&Economic, gold coin for 10 years of cooperation

Plaketa općine Vitez za gosp. Franju RajkovićaMedallion of Vitez Municipality to Mr Franjo Rajković

Predsjedništvo BiHB&H Presidency

UP Ze-Do kantona, menadžer godine (2000.)Empoloyers Association from Zenica-Doboj canton, Manager of the Year (2000)

Zlatna plaketa općine Vitez 28.4.2009.Golden medallion of Vitez Municipality, April 28th, 2009

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Awards, medallions and acknowledgments

Večernjakov pečat "Gospodarstvenik godine" (2007.)“Večernjakov Pečat”, Entrepreneur of the Year (2007)

Večernjakov pečat "Osoba godine" (2010.)“Večernjakov Pečat”, Person of the Year (2010)

Večernjakov pečat "Osoba godine" (2010.)“Večernjakov Pečat”, Person of the Year (2010)

226 1987

HALCOR Grčka certifikatHACLOR Greece, certificate

Kristalna plaketa HDZ BiH (2007.)Crystal medallion of HDZ B&H (2007)

MTS Group Top partners (2002.)MTS Group Top partners (2002)

Raiffeisen BANK BiH

Zlatna plaketa općine Vitez (2009.)Golden medallion of Vitez Municipality (2009)

2272012

1995 "CROMAB" udruga managera Mostar“CROMAB”, Association of Managers, Mostar

Priznanje "Manager 95" – za ostvarene rezultate u poslovanju u 1995. godini“Manager 95” award for business results in 1995

1995 Croatia osiguranje d.d.“Croatia osiguranje” Ltd.

Znak zahvalnostiToken of gratitude

1995 Udruga poslodavaca VitezEmployers Association, Vitez

Zahvalnica za podrškuLetter of Thanks for support

1995 O.Š. "Nova Bila" TravnikPrimary School “Nova Bila”, Travnik

Zahvalnica za doprinos "Našoj školi – našoj djeci"Letter of Thanks for contribution to “Našoj školi – našoj djeci”

1995 HKD Napredak VitezHKD “Napredak”, Vitez

Zahvalnica za promicanje kultureLetter of Thanks for culture promotion

1996 Business Magazine SarajevoBusiness Magazine Sarajevo

Menadžer 1996., Franji RajkovićuManager of 1996 to Franjo Rajković

1996 Nogometni savez HR HBCR HB Football Federation

Zahvalnica za podrškuLetter of Thanks for support

1996 Univerzitet u SarajevuUniversity of Sarajevo

Zahvalnica za donaciju školi "Upravljanje trgovinskim poduzećem"Letter of Thanks for donation to school “Upravljanje trgovinskim poduzećem”

1997 HKD Napredak SarajevoHKD Napredak, Sarajevo

Srebrna zahvalnica za doprinos u ostvarenju programa dočeka pape Ivana Pavla II.Silver Letter of Thanks for contribution in realisation of visit pro-gramme of Pope John Paul II

1997 Udruga sportskih ribolovaca VitezAnglers Association, Vitez

Zahvalnica za pomoćLetter of Thanks for help

1998 Općinski športski savez VitezSports Federation of Vitez Municipality

Priznanje za uspješnu suradnju i doprinos u razvoju sporta u općini Vitez za 1997.Acknowledgement for successful cooperation and contribution in sports development of Vitez Municipality, 1997

1998 Nakladnička kuća "Mate" Zagreb“Mate” Publishing house, Zagreb

Zahvalnica za doprinos projektu 500 najboljih 1998.Letter of Thanks for contribution in “The Best 500” project, 1998

1998 Recro TrakošćanRecroTrakošćan

Priznanje za dostignuća pri prodajiAcknowledgement for sales achievements

1999 ZEPS – Zenički privredni sajamZEPS – Zenica International fair

Priznanje izlagačuAcknowledgement to exhibitor

2000 Kopp Austrija“Kopp”, Austria

Zahvalnica poslovnom partneruLetter of Thanks to business partner

Awards, medallions and acknowledgmentsPriznanja, plakete i zahvalnice

228 1987

Priznanja, plakete i zahvalnice

2000 Udruženje privrednika Ze-Do kantonaEntrepreneurs Association from Zeni-ca-Doboj canton

Priznanje za najboljeg menadžeraAcknowledgement for the best manager

2001 Nagrada novog milenija New Millennium Award

Nagrada za komercijalni prestiž, Madrid, ŠpanjolskaAward for commercial prestige, Madrid, Spain

2002 Ekonomski fakultet SarajevoFaculty of Economics, Sarajevo

Zahvalnica za pomoćLetter of Thanks for help

2002 Direkcija za izbor menadžera JI EuropeDirectorate for selection of managers from SE Europe

Menadžer decenije BiHManager of the decade in B&H

2002 Udruga medicinskih sestara i tehničaraAssociation of Medical Nurses and Medical Technicians

Zahvalnica za humanitarnu pomoć medicinskim sestrama u Novoj BilojLetter of Thanks for humanitarian aid to medical nurses in Nova Bila

2002 Udruga poslodavaca VitezEmployers Association

Zahvalnica za ogroman doprinos u izgradnji udrugeLetter of Thanks for enormous contribution in association building up

2002 Gospodarska komora KSBCentral Bosnia Canton, Chamber of Econ-omy

Priznanje za izuzetan doprinos u obnovi i razvoju gospodarstva i komorskog sustava Županije Središnja BosnaAcknowledgement for enormous contribution in reconstruction and development of economy and chambers system in Central Bosnia Canton

2003 Zagrebački velesajamZagreb International Fair

Diploma za sudjelovanje na sajmuCertificate for participation on fair

2004 Hidroinženjering & Economic Banja LukaHidroinžinjering& Economic, Banja Luka

Zahvalnica za doprinos razvoju i postignutim rezultatima poslovanjaLetter of Thanks for development contribution and achieved business results

2004 Općinsko vijeće Općine VitezCity council of Vitez Municipality

Priznanje "Grb općine Vitez" za doprinos u gospodarskom i društvenom raduVitez Town Coat of Arms for contribution in business and social work

2005 KKD PROMO Tuzla“KKD PROMO”, Tuzla

Plaketa za najkvalitetniju prezentaciju prodajnog programa na 2. sajmu proizvoda i usluga "Kupujmo/koristimo domaće"Medallion for the best presentation on 2nd Fair of Products and Services “Kupujmo/koristimo domaće”

2005 Commercial d.o.o. Banovići“Commercial” Ltd., Banovići

Pehar povodom 18. obljetnice 18th anniversary cup

2005 II. malonogom turnir Dani trgovine BiH2nd Indoor soccer tournament “Days of Trade in B&H”

Pehar za osvojeno I. mjesto1st place cup

2005 Mostarski sajamMostar International Fair

Plaketa za uspješan nastupMedallion for successful appearance

2292012

2005 Hrvatska udruga za franšizno poslovanjeCroatian Association for Franchise Busi-ness Activity

Zahvalnica za širenje franšiznog poslovanjaLetter of Thanks for development of franchise business activity

2005 Samostan "Sv. Franje" Guča GoraMonastery “St. Francis”, Guča Gora

Zahvalnica za pomoćLetter of Thanks for help

2005 Crveni križ VitezRed Cross, Vitez

Zahvalnica za sponzorstvoLetter of Thanks for sponsorship

2005 Judo klub Nova BilaJudo club, Nova Bila

Zahvalnica za pomoćLetter of Thanks for Help

2005 Plamingo Gračanica“Plamingo”, Gračanica

Zahvalnica za pomoć u organizaciji malonogometnog turniraLetter of Thanks for help in organisation of Indoor soccer tournament

2005 Udruga dragovoljaca i veterana domovinskog rata Vitez“HVIDRA”, Vitez

Zahvalnica za pomoć u raduLetter of Thanks for help

2006 Kino foto klub VitezCinema Photo Club, Vitez

Zahvalnica za sponzorstvoLetter of Thanks for sponsorship

2006 HKK VitezCroatian Basketball Club Vitez

Zahvalnica za sponzorstvoLetter of Thanks for sponsorship

2006 Kemoprom d.o.o. Sarajevo“Kemoprom” Ltd., Sarajevo

Plaketa za poslovnu suradnjuMedallion for business cooperation

2006 Općina VitezVitez Municipality

Priznanje za doprinos gospodarskom razvitkuAcknowledgement for contribution in business development

2007 Sportski savez VitezSports Federation, Vitez

Zahvalnica za sponzoriranje Tradicionalne sportske manifestacije zvaničnog proglašenja najboljih sportaša općine Vitez za 2006.godinuLetter of Thanks for sponsorship of traditional sports manifestation “Official announcement of the best athletes in Vitez Municipality” for 2006

2007 KSZF Zenica“KSZF”,Zenica

Zahvalnica za podrškuLetter of Thanks for support

2007 O.Š. Bila VitezPrimary School “Bila”, Vitez

Zahvalnica za pomoć u radu Crvenog križaLetter of thanks for help in work of Red Cross

2007 "Majčino selo" Međugorje“Majčino selo”, Međugorje

Zahvalnica za donacijuLetter of Thanks for donation

2007 Dobrovoljno vatrogasno društvo VitezVoluntary fire-department, Vitez

Zahvalnica za poseban doprinos i potporu vatrogastvu i zaštiti od požaraLetter of Thanks for special contribution and support for fire fighting and fire protection

Awards, medallions and acknowledgments

230 1987

2007 Vrhbosanska Nadbiskupija Sarajevo – Župni ured Sv. Marka evanđeliste u IlijašuRoman Catholic Archdiocese of Vrhbosna, Sarajevo – Parish office of St. Marcus in Ilijaš

Zahvalnica za pomć pri izgradnji župne crkve Sv. Marka Evanđeliste u IlijašuLetter of Thanks for help in construction of St. Marcus church in Ilijaš

2007 Ekološka udruga "Kremenik" VitezEcological Association “Kremenik”, Vitez

Zahvalnica za sponzorstvo akcije "Pješačenjem do zdravlja"Letter of Thanks for sponsorship of “Pješačenjem do zdravlja” mani-festation

2007 Svetište majke Božje, OlovoShrine of Our Lady, Olovo

Zahvalnica za pomoć u obnovi i izgradnji svetišta Gospe OlovskeLetter of Thanks for reconstruction of Shrine of Our Lady in Olovo

2007 Sportski savez VitezSports Federation, Vitez

Priznanje za unapređenje sporta Acknowledgement for sports development

2007 OGŠ Jakov Gotovac Novi TravnikPrimary Musical School “Jakov Gotovac”, Novi Travnik

Zahvalnica za podrškuLetter of Thanks for support

2007 Viteški akordi“Viteški akordi”

Zahvalnica za iskazanu potporu i suradnjuLetter of Thanks for support and cooperation

2008 Večernji list, Večernjakov pečat 2007.Večernji list, “Večernjakov Pečat”, 2007

Priznanje "Gospodarstvenik godine" Franji RajkovićuAcknowledgement “Entrepreneur of the Year” to Franjo Rajković

2008 KUD Kralj TomislavKUD “Kralj Tomislav”

Zahvalnica za nesebičnu pomoć na kulturnom razvitku KUD–a "Kralj Tomislav" TolisaLetter of Thanks for altruistic help in cultural development of “Kralj Tomislav”, Tolisa

2008 Ekonomski fakultet SarajevoFaculty of Economics, Sarajevo

Zahvalnica za učešće na berzi rada Ekonomskog fakulteta Career Day '08Letter of Thanks for participation on labour exchange on Faculty of Economics, Career Day ‘08

2008 Hrvatska bolnica dr. fra Mato NikolićCroatian hospital, “dr. fra Mato Nikolić”

Zahvalnica za pomoćLetter of Thanks for help

2008 Dobrovoljno vatrogasno društvo VitezVoluntary fire-department, Vitez

Zahvalnica za doprinos vatrogastvuLetter of Thanks for fire fighting

2008 Sportski savez VitezSports Federation, Vitez

Zahvalnica za sponzoriranje Tradicionalne sportske manifestacije zvaničnog proglašenja najboljih sportaša općine Vitez za 2007.godinuLetter of Thanks for sponsorship of traditional sports manifestation “Official announcement of the best athletes in Vitez Municipality” for 2007

2009 Udruga bosanskih Hrvata "Prsten" ZagrebAssociation of Bosnian Croats “Prsten”, Zagreb

Zahvalnica za pokroviteljstvoLetter of Thanks for sponsorship

2009 Arhaz d.o.o. Ilijaš“Arhaz” Ltd., Ilijaš

Zahvalnica za poslovnu suradnjuLetter of Thanks for business cooperation

Priznanja, plakete i zahvalnice

2312012

2009 Samostan "Sv. Ivana Krstitelja" Kraljeva SutjeskaMonastery of St. Johan the Baptist, Kralje-va Sutjeska

Zahvalnica za potporuLetter of Thanks for support

2009 Dječiji vrtić VitezKinder garden, Vitez

Zahvalnica za pomoćLetter of Thanks for help

2009 Hidroinženjering&Economic Banja Luka“Hidroinžinjering&Economic”, Banja Luka

Priznanje za poslovnu suradnjuAcknowledgement for business cooperation

2009 Ministarstvo kulture, sporta i obrazov. Kantona Središnja BosnaMinistry of Culture, Sport and Education of Central Bosnia canton

Zahvalnica za sponzorstvoLetter of Thanks for sponsorship

2010 Studentska unija "Unitra"Union of Students “Unitra”

Zahvalnica za podrškuLetter of Thanks for support

2010 O.Š. VitezPrimary School “Vitez”, Vitez

Zahvalnica za potporuLetter of Thanks for support

2010 Superbrands BiHSuperbrands B&H

Superbrands priznanje za korporativni brand 2010.Superbrands award for corporate brand 2010

2010 Kinološko društvo "Vitez"Kennel Club “Vitez”, Vitez

Zahvalnica za uspješnu suradnju,materijalnu potporu i doprinos u razvoju kinologije u Vitezu i šireLetter of Thanks for successful cooperation, material support and development

2010 Let's Dance Forever Vitez“Let’s Dance Forever”, Vitez

Zahvalnica za pomoć u realizaciji međunarodnog plesnog turnira u modernim plesovima "Vitez Dance 2010"Letter of Thanks for help in realisation of International dance tourna-ment in modern dances “Vitez Dance 2010”

2010 Islamska zajednica SarajevoIslamic Religious Community, Sarajevo

Zahvalnica za pruženu pomoćLetter of Thanks for given help

2011 Služba za zapošljavanje KSB/SBK TravnikCentral Bosnia Canton, Employment office, Travnik

Zahvalnica za sudjelovanje na drugom Sajmu zapošljavanjaLetter of Thanks for participation on second Job Fair

2011 HKD Napredak SarajevoHKD “Napredak”, Sarajevo

Zahvalnica za potporu u izgradnji Napretkovog doma "Trebević"Letter of Thanks for support in construction of Napredak mountain hut “Trebević”

2012 Franjevački samo. "Duha Svetog" FojnicaFrancisian Monastery “Duh Sveti”, Fojnica

Zahvalnica za potporu i razvoj biblioteke franjevačkog samostanaLetter of Thanks for support and development of library

2012 Centar za djecu Duga Novi TravnikCentre for children “Duga”, Novi Travnik

Zahvalnica za humanitarnu akcijuLetter of Thanks for humanitarian work

2012 Udruženje poslodavaca FBiHEmpolyers Association FB&H

Plakete za doprinos u razvoju UdruženjaMedallion for contribution in development of the Association

Awards, medallions and acknowledgments

232 1987

17.12.1987. Na ime Mire Rajković izdano rješenje za obavljenje kućne radinosti od strane općinskih organa, pod nazivom Garant, za izradu radijatorskih brtvi. Ovaj dan se smatra danom osni-vanja Economica.Mira Rajković was given formal decision for production of radiator seals called “Garant”.

23.05.1990. Transformacija u samostalnu, trgovačku i zanatsku radnju Metal.Transformation to independent, trade and crafts-shop company “Metal”.

08.09.1990. Transformacija u proizvodno, prometno i uslužno poduzeće Rajković.Transformation to production, transport and service company “Rajković”.

01.01.1992. PPUP Rajković mijenja naziv u Economic Vitez.PTSC “Rajković” changes its name in “Economic Vitez”.

1992.-1995. Ratna dešavanja u Bosni i Hercegovini.War in BiH.

01.08.1994. Otvaranje poslovne zgrade Economic, Stjepana Radića br. 2, Vitez (650 m2).Economic office building opening in StjepanaRadića street, number 2, Vitez (650m2).

07.09.1996. Položen kamen temeljac za izgradnju poslovne zgrade Economic u Poslovnom centru 96 Vitez. Foundation stone for new office building laid in Business Centre 96, Vitez.

17.12.1997. Promocija Strategije razvoja Economica, autori: prof. dr. Boris Tihi, prof. dr. Nikola Grabo-vac, prof. dr. Anto Domazet, ass. mr. Nenad Brkić.Promotion of Economic’s Development strategy; authors Boris Tihi, Ph.D.,Nikola Grabovac, Ph.D., Anto Domazet, Ph.D., assistant Nenad Brkić, M.A.

27.08.1998. Nj.E. dr. Valentin Leca, veleposlanik Rumunjske u BiH posjetio Economic.His Eminence Valentin Leca, Ph.D., Romanian ambassador in B&H visits Economic.

18.10.1998. Nastup na međunarodnom sajmu informatike u Banja Luci. Economicu priznanje za naja-traktivniji sajamsku postavku.Appearance on Banja Luka International Informatics fair. Economic receives acknowledge-ment for the most attractive stand.

Važni datumi Economica

2332012

23.04.1999. Otvaranje poslovne zgrade Economic u sklopu PC 96 (5000 m2). Vrpcu je presijekla baka Luca Rajković, majka Franje Rajkovića.Economic office building opening within PC 96 (5000 m2). Luca Rajković, mother of Franjo Rajković, cuts the ribbon.

26.09.2000. Zaštićen znak i logotip poduzeća Economic d.o.o. Vitez.Registered trademark and logo of Economic Ltd., Vitez.

24.11.2000. Uveden sustav upravljanja kvalitetom u Economicu sa zahtjevima norme ISO 9002:1996. Potvrda usklađenosti su certifikati IQNET, OQS i CRO CERT.Quality management system with ISO 9002:1996 norm requirements introduced. QNET, OQS and CRO CERT certificate for compatibility.

12.2000. Pokrenut strateški projekt Franšizna mreža Economic.Strategic project “Economic Franchise Network” started.

26.11.2001. Economic dobio „Nagradu novog milenija“, međunarodnu nagradu za komercijalni prestiž u Madridu, Španjolska.Economic receives “New Millennium Award”, international award for commercial prestige in Madrid, Spain.

09.08.2002. Registrirana Economicova trgovačka marka Wico.Economic’s trademark Wico registered.

17.12.2002. Promovirana Strategija razvoja Economica d.o.o. Vitez, autori: prof. dr. Boris Tihi, prof. dr. Dragoljub Stojanov, prof. dr. Muris Čičić, prof. dr. Anto Domazet, prof. dr. Nikola Grabo-vac, doc. dr. Darko Petković, doc. dr. Nenad Brkić.Promotion of Economic’s Ltd. “Development strategy”, authors: Boris Tihi, Ph.D., Dragoljub Stojanov, Ph.D., MurisČičić, Ph.D., Anto Domazet, Ph.D., Nikola Grabovac, Ph.D., Darko Petk-ović, senior lecturer, Nenad Brkić, senior lecturer.

02.01.2003. Pokrenuta proizvodnja interijera u okviru Economica.Production within Economic started.

05.08.2003. Osnovan Inter 96 d.o.o. Vitez – marketinška agencija.Marketing agency “Inter 96 Ltd.”, Vitez founded.

16.08.2003. Proizvedena prva kuhinja u vlastitom proizvodnom pogonu za naručitelja Franju Šarića iz Viteza.First kitchen produced in own production line for Franjo Šarić from Vitez.

Economic’s important dates

234 1987

02.10.2003. Economic dobio priznanje “Zlatna ruža ZEPS-a” za kupaoničku seriju Eco linea.Economic receives award “Zlatna ruža ZEPS-a” for bathroom set “Eco linea”.

24.11.2003. Proveden receftifikacijski audit: Dobivena potvrda o usklađenosti sustava upravljanja kva-litetom u Economicu sa zahtjevima norme ISO 9001:2000.Recertification audit completed. Economic receives certificate for compatibility with quality management system with ISO 9001 norm.

24.11.2003. Certificiran način proizvodnje po zahtjevima norme ISO 9001:2000.Certified production according to ISO 9001:2000 norms.

24.02.2004. Dodijeljeno 9 automobila marke Peugeot PARTNER primateljima franšize Economica.Partner franchisees receive nine Peugeot cars from Economic.

28.04.2004. Franji Rajkoviću dodijeljeno najviše općinsko priznanje u Vitezu, „Grb općine Vitez“ za do-prinos u gospodarskom i društvenom radu.Franjo Rajković was given the highest acknowledgement ofVitez Municipality – “Municipal Coat of arms” for contribution in business and social work.

01.06.2004. Početak gradnje skladišta S1 i S2 na parceli Economic-2, ukupne povrišne od po 5.000 m2

Warehouse S1 and S2 construction onset on Economic-2 lot, with area of 5000 m2 for each warehouse.

07.07.2004. Osnovano poduzeće Eco-šped u Sarajevu, špediterska kuća.Foundation of shipping agency “Eco-šped” in Sarajevo.

01.05.2005. Početak proizvodnje tuš kabina.Beginning of stall showers production.

01.06.2005. Početak gradnje Franšiznog centra BiH (Dani trgovine BiH, 1.6.2005.). Početak ozvaničila Sanja Rajković u prisutnosti Ive Mire Jovića, člana predsjedništva BiH.Beginning of Franchise centre in B&H construction (Days of Trade in B&H, June 1st, 2005). Construction officially started by Sanja Rajković and Ivo Miro Jović, member of B&H Presi-dency .

02.07.2005. Dodijeljeno priznanje “Menadžer godine BiH i Jugoistočne Europe”, Franji Rajkoviću od strane Direkcije za izbor menadžera BiH i Jugoistočne Europe.Franjo Rajković was given “Manager of the Year for B&H and SE Europe” award by Directo-rate for selection of managers from B&H and SE Europe.

Važni datumi Economica

2352012

15.08.2005. U upotrebu stavljeni novi skladišni prostori na parceli Economic-2.New warehouse on Economic-2 lot placed into operation.

25.08.2005. Početak gradnje novog proizvodnog objekta na parceli Economic-2.Beginning of construction of new production facility on Economic-2 lot.

05.07.2006. Economic dobio priznanje za najuspješnije gospodarske subjekte općine Vitez.Economic receives award for the most successful economic agents on Vitez Municipality.

23.08.2006. Uposlenicima Economica dodijeljeno 12 Ford Focus automobila.Economic employees were given twelve Ford Focus cars.

25.04.2007. Održana prezentacija Economica na Drugim danima partnera Cro Certa u Zagrebu: Eco-nomic - jučer, danas, sutra.Presentation of Economic on Second partners’ days of Cro Cert in Zagreb: Economic – yes-terday, today, tomorrow.

19.07.2007. Prezentiran Priručnik za instalatere, potpuni vodič za instalaterske poslove urađen od strane djelatnika Economica.Presentation of Installers’ Manual, complete guide for installation jobs written by Economic employees.

23.07.2007. Proizvodnja Economica preselila djelatnost u novi proizvodni objekt ukupne površine 8500 m2.Economic’s production moves into new production facility with total area of 8500 m2.

02.09.2007. 5. tradicionalni izlet uposlenika Economica u Bugojno.5th traditional trip of Economic employees to Bugojno.

26.10.2007. Uspješno realiziran nadzorni audit za 2007. godinu u suradnji s certifikacijskom kućom Cro Cert iz Zagreba.Regulatory audit for 2007 successfully realised together with certification agency Cro Cert from Zagreb.

09.11.2007. Nastup Economica na Sajmu franšize u Zagrebu.Economic’s appearance on Zagreb International Franchise Fair.

13.11.2007. Pokrenut projekt primjene modela Upravljanja pomoću sastanaka u Economicu.Onset of project application of Managing model through meetings in Economic.

Economic’s important dates

236 1987

27.12.2007. Usvojen naziv Framini - proizvodni brand za proizvode iz proizvodnje Economic.Name for new trademark brand FRAMINI.

02.02.2008. Franjo Rajković dobitnik priznanja „Večernjakov pečat“ u kategoriji: “Gospodarstvenik go-dine” za 2007. godinu u BiH.Franjo Rajković receives “VečernjakovPečat” in category “The Entrepreneur of the Year” 2007.

29.02.2008. U organizaciji Economica, instalateri i prodavači iz BiH posjetili poduzeće Lipovica u Popo-vači, Republika Hrvatska.Installers and sellers from B&H visit Lipovica company in Popovača, Croatia.

19.-20.05.2008. Economic nastupio na Career day-u, Ekonomski fakultet u Sarajevu˝.Appearance of Economic on Career Days, Faculty of Economics in Sarajevo.

01.06.2008. Svečano otvorenje Franšiznog centra BiH (Vrpcu presjekle Mira Rajković i Borjana Krišto, predsjednica FBiH, a blagoslovio kardinal Vinko Puljić, nadbiskup vrhbosanski.Official opening ceremony of Franchise cetre B&H (Ribbon cutting ceremony performed by Mira Rajković and Borjana Krišto, president of FB&H, and cardinal Vinko Puljić invoked God’s blessing).

16.-18.06.2008. Održana radionica u suradnji s konzultantskom kućom Adižes na temu „Sinergetska dija-gnoza“ kojoj je prisustvovalo 27 uposlenika Economica.Workshop in cooperation with consultant agency “Adižes”. “Synergetic diagnose” was the main theme and 27 Economic employees participated.

13.09.2008. Svečano otvorenje prve Salmoiraghi&Vigano optike u BiH, u FC BiH.Opening ceremony of the first Salmoiraghi&Vigano optics in B&H, Franchise centre B&H.

04.10.2008. Održan prvi event “Fashion time u FC BiH”, modna revija na kojoj je sudjelovalo 5 modnih brendova te je tom prilikom obilježeno i otvaranje Happening i Inoma poslovnih brendo-va.First event called “Fashion time in FC B&H”, fashion show with participation of five fashion brands. On the same day, Happening and Inoma business brands opened their store.

17.12.2008. Na proslavi 21. obljetnice Economica uručen je prvi Zlatni lav, priznanje Miri Rajković za 20 godina neprekidnog rada u Economicu.During celebration of Economic’s 21st anniversary, Mira Rajković was given first Golden lion for 20 years of constant service.

Važni datumi Economica

2372012

02.02.2009. Otvorenje pizzerije Central u Franšiznom centru BiH. Opening of Pizzeria Central in Franchise centre B&H.

03.02.2009. Početak rada zatvorenog bazena u sklopu Wellness & SPA hotela Central.Indoor swimming pool within Wellness & SPA of hotel Central was opened

18.04.2009. Otvorena poslovna jedinica Economica u Jajcu.Economic’s business unit opened in Jajce.

28.04.2009. Za Dan općine Vitez Economicu dodijeljena Zlatna plaketa za napredak u poslovanju od strane Općine Vitez.Economic was given Golden medallion by Vitez Municipality for business progress.

12.-13.11.2009. Proveden recertifikacijski audit norme ISO 9001:2008 i uvođenje nove norme ISO 14001:2004 (Sustav upravljanje okolišem) i Specifikacije HACCP.Recertification audit of ISO 9001:2008 norm completed and new norm ISO 14001:2004 was introduced (Environmental Standard System) and HACCP specifications.

11.05.2009. Posjet Veleposlanika Republike Hrvatske u BiH, NJ.E. Tončija Staničića poduzeću Econo-mic.Visit of Croatian Ambassador in B&H, His Eminence Tonči Staničić to Economic.

01.06.2009. Obilježena prva obljetnica Franšiznog centra BiH te otvoren hotel Central u sklopu objek-ta, s radom počeli Cesar’s i Samsonite odjeli.First anniversary of Franchise centre B&H and opening of hotel Central within the centre. Cesar’s and Samsonite stores were also opened.

16.12.2009. Božićni koncert u kongresnoj dvorani hotela Central, nastupio Omladinski hor Zenica pod ravnanjem Milenka Karovića.Christmas concert in congress hall of hotel Central with the performance of “Omladinski hor Zenica” with Milenko Karović as bandmaster.

16.12.2009. Predstavljanje projekta Hrvatska Božićna mapa 2009. u hotelu Central.Project presentation “Croatian Christmas Folders 2009” at hotel Central.

15.04.2010. Posjet predsjednika Republike Hrvatske, Ive Josipovića Franšiznom centru BiH te obraća-nje studentima Sveučilišta “Vitez”.Visit of Croatian President Ivo Josipović to Franchise centre B&H and speech delivery to students on “Vitez” University.

Economic’s important dates

238 1987

28.04.2010. Izdana prva kartica za Klub instalatera Economic.First card for Economic’s Installers club.

26.05.2010. Posjet veleposlanika Kraljevine Nizozemske u BiH, NJ.E. Sweden van Voorst.Visit of Dutch Ambassador in B&H, His Eminence Sweden van Voorst.

14.07.2010. Prva isporuka robe za tržište Albanije.First export to Albania market.

09.12.2010. Economic dobio priznanje SUPERBRANDS 2010. za korporativni brend.Economic was given SUPERBRANDS 2010 award for corporate brand.

07.02.2011. Franjo Rajković gost u emisiji „Lica nacije” na HRT 1, kod urednika Branimira Bilića.Franjo Rajković as a guest in telecast “Lica nacije” on HRT1 with Branimir Bilić as editor.

21.02.2011. Prva isporuka namještaja pod vlastitim brandom FRAMINI za Nizozemsku. First furniture export under FRAMINI brand to the Netherlands.

25.02.2011. Na svečanoj dodjeli priznanja “Večernjakov pečat”, Franjo Rajković dobitnik najvećeg pri-znanja, “Osoba godine 2010.”, po izboru čitatelja Večernjeg lista.Franjo Rajković wins the highest award “Person of the Year 2010” on gala ceremony “Večernjakov Pečat” by readers of “Večernji list”.

28.02.2011. U FC BiH održan sastanak na temu strategije razvoja drvne industrije u organizaciji Euro-expo i Vanjskotrgovinske komore BiH.Meeting with the theme “Wood industry development strategies” in organisation of Euroex-po and Foreign Trade Chamber of Bosnia and Herzegovina in Franchise centre B&H.

01.03.2011. Franšizna mreža Economic proširena za dvije nove prodavaonice: Economic-E61&Bileks Uskoplje i Economic-E62 Bugojno.Economic Franchise network expands with two new stores: Economic-E61&Bileks Uskoplje and Economic-E62 Bugojno.

05.03.2011. U FC BiH otvorene dvije nove prodavaonice: FC Outlet i Vitmann.Two new stores opened in Franchise centre B&H – FC Outlet and Vitmann.

14.-17.03.2011. Posjet sajmu ISH u Frankfurtu, Njemačka, od strane djelatnika Economica: Franjo Rajko-vić, Dijana Rajić, Suzana Ivanković i Nedim Crnkić.Economic employees visit to ISH fair in Frankfurt, Germany: Franjo Rajković, Dijana Rajić, Suzana Ivanković and Nedim Crnkić.

Važni datumi Economica

2392012

09.-10.06.2011. U FC BiH, u okviru Dana trgovine BiH održan Sajam zapošljavanja.During Days of Trade manifestation in Franchise centre B&H Job Fair was held.

10.08.2011. Izvršena zaštita žiga FRAMINI u Institutu za intelektualno vlasništvo BiH.Protection of FRAMINI trademark at Institute for Intellectual Property in B&H.

22.- 23.09.2011. U FC BiH održana prva Međunarodna konferencija „Gospodarski sustav Europske unije i pridruživanje Bosne i Hercegovine”.First International conference on “Business system of European Union and integration of the Republic of Bosnia and Herzegovina into the European Union” in Franchise centre B&H

08.10.2011. U FC BiH otvorene tri nove prodavaonice: Carrera, Elux i Domeco.Three new stores in Franchise centre B&H opened – Carrera, Elux and Domeco.

27.02.2012. Predsjednik Vlade Republike Hrvatske, Zoran Milanović, održao radni sastanak s gospo-darstvenicima središnje Bosne u hotelu Central, Franšizni centar BiH.Business conference with Prime Minister of Croatia, Zoran Milanović and businessmen from Central Bosnia in Central hotel, Franchise centre B&H

17.09.2012. Gosti Prvog business cafe-a u BiH ministar poduzetništva i obrta Republike Hrvatske, Gor-dan Maras, i predsjedatelj Vijeća ministara BiH, Vjekoslav Bevanda. Business cafe održan u kongresnoj dvorani hotela Central pod generalnim sponzorstvom UniCredit bank d.d. Bosna i Hercegovina.Guests of the First business cafe in Bosnia and Herzegovina were: Minister of Entrepreneur-ship and Craft of the Republic of Croatia Gordan Maras and Chairman of the Council of Ministers, Vjekoslav Bevanda. Business cafe was held in the Congress Hall of hotel Central under the general sponsorship of UniCredit Bank dd Bosnia and Herzegovina.

25.- 26.10. 2012. Proveden recertifikacijski audit integriranog sutava upravljanja od strane TÜV Croatia d.o.o., članica TÜV NORD grupacije, Njemačka.Recertification audit of the integrated management system was conducted by TUV, Croatia Ltd, the member of TUV NORD group from Germany.

15.12.2012. Realizirana prva isporuka artikala iz vlastite proizvodnje za XXXLutz, Austrija.The first delivery of our own products to XXXLutz in Austria was realized.

17.12.2012. Proslavljena 25. obljetnica poslovanja poduzeća Economic d.o.o. Vitez.Economic’s 25th anniversary was celebrated.

Economic’s important dates

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