nhs hull ccg community services procurement provider
TRANSCRIPT
NHS Hull CCG Community Services Procurement Provider Networking Event
Wednesday 11th February 2015, 09:30 – 16:30
Kingston Communications Stadium, West Park, Hull HU3 6HU
Provider Information Pack
Contents Page
Registered Bidders
BHR Pharmaceuticals Ltd ……………………………………………………………………………………………………………….… 3
ABL Health …………………………………………………………………………………………………………………………………..… 4
City Health Care Partnership CIC ………………………………………………………………………………………………….… 5
Cloud2 Ltd ………………………………………………………………………………………………………………………………….…. 6
Dove House Hospice ……………………………………………………………………………………………………………………… 7
Hapia………………………………………………………………………………………………………………………………………………..8
Harrogate and District NHS Foundation Trust ………………………………………………………………………………..… 9
Healthcare at Home ………………………………………………………………………………………………………………………. 10
Healthshare Clinical Services ……………………………………………………………………………………………………….. 11
Hibernian Healthcare Group ………………………………………………………………………………………………………….. 12
Home Group …………………………………………………………………………………………………………………………..…….13
BOC Clinical Services ……………………………………………………………………………………………………………………. 14
Humber NHS Foundation Trust………………………………………………………………………………………………………. 15
Independent Clinical Services…………………………………………………………………………………………………………. 16
Interserve………………………………………………………………………………………………………………………………………. 17
North Bank Forum………………………………………………………………………………………………………………………….. 18
Nottinghamshire Healthcare NHS Trust ……………………………………………………………………………………….. 19
OneMedicalGroup …………………………………………………………………………………………………………………………. 20
Closer Healthcare ………………………………………………………………………………………………………………………… 21
Penny Brohn Cancer Care…………………………………………………………………………………………………………….. 22
Philips Healthcare………………………………………………………………………………………………………………………….. 23
Rotherham Doncaster and South Humber NHS Foundation Trust ………………………………………………… 24
Spire Healthcare…………………………………………………………………………………………………………………………….. 25
Royal Voluntary Service………………………………………………………………………………………………………………….. 26
Virgin Care……………………………………………………………………………………………………………………………………… 27
Voluntary Sector
Alzheimer's Society ……………………………………………………………………………………………………………………….. 28
Butterflies Memory Loss Support Group ……………………………………………………………………………………….. 29
Goodwin Development Trust ……………………………………………………………………………………………………… 30
Hull and East Riding Institute for the Blind …………………………………………………………………………………. 31
Hull & East Yorkshire Mind ………………………………………………………………………………………………………….. 32
Hull Community and Voluntary Services ………………………………………………………………………………………… 33
KIDS ………………………………………………………………………………………………………………………………………………. 34
Preston Road Women’s Centre …………………………………………………………………………………………………. 35
#about bhr (word) ver_m (2015-01-16)
BHR Pharmaceuticals Ltd 41 Centenary Business Centre, Hammond Close, Nuneaton, Warwickshire, CV11 6RY
Tel: +44 (0)2476 377 210 Fax: +44 (0)2476 375 151 Email: [email protected] Web: www.bhr.co.uk Bank: Barclays - Branch: Leicester Account Number: 33195864 Sort Code: 20-23-60 IBAN: GB22BARC20236033195864 SWIFTBIC: BARCGB22
Registered in England Number 2460338 VAT Registration Number: 529 1353 48
ISO 9001-2008
BHR Pharmaceuticals Ltd is a family-run Point-of-Care (POC) medical diagnostics (IVD) company based in Nuneaton.
Established 25 years ago, in 1990, BHR is a leading provider of POC screening systems (as well as training and EQA Schemes) to NHS and pharmacy outlets, incl. supermarkets. We are the No.1 provider of Cholesterol meters for the NHS Health Check programme (CardioChek). BHR’s “SID4GOV” profile ID is = 209513 BHR specialises in POC diagnostic tests (also called NPT – Near-Patient-Tests) in ten major fields:
1. Cardiovascular CVD Primary Prevention screen; CardioChek-PA system* (Accepted by HEART-UK);
Biochemistry panel analysis - Liver, Kidney, Metabolic, Lipid, Electrolyte etc. Samsung LabGEO PT10
CHF, DVT & AMI markers (NTproBNP/D-Dimer/Troponin-I); SOB profile triple-test; SAMSUNG LabGEO IB10
2. Diabetes HbA1c tests for professional/clinic/lab use; QuoTest HbA1c system;
HbA1c tests on portable professional/self-test meter; mains/battery-powered use; SD A1c-Care analyser
HbA1c tests on personal/professional/self-test; semi-disposable battery-powered hand-held; A1c-NOW meter
Glucose (blood and urine testing) - CardioChek-PA; SD Gluco-Navii and MediTest (highest sensitivity Urine Glucose test strip)
3. Female Health HCG pregnancy tests – CheckMate® (dip-strip urine HCG test)
PPROM (Pre-Term Premature Rupture of Membrane); AmnioQuick® PROM (triages PPROM versus pressure incontinence)
UTI detection; Medi-Test™ strips (nitrite/leucocyte/blood) rule-in UTI = enable Rx to start with no delay.
4. Gastro-intestinal BioCard Celiac Test – for personal/professional Coeliac screening. Detects IgA antibodies to tTG (tissue TransGlutaminase).
GlutenTox - is a gluten detection kit for foods & ingredients (+utensils/surfaces - PRO version for commercial caterers)
5. Haematology Full POC Blood count with 3-part Diff; SAMSUNG LabGEO HC10
Haemoglobin; STAT-Site M Total Hb system, Hemo-Control
D-Dimer; RAMP2000 system and SAMSUNG LabGEO IB10 for DVT/PE detection
Blood Group and Rhesus Test; EldonCard 2511 test home/professional use - gives blood groups (A, B, O, AB & Rhesus).
6. Allergy/Intolerance Allergy screening; FastCheckPOC (IgE-mediated pathway); Fortel Cat Allergy test; Fortel Dog Allergy test.
Food-Intolerance; CeraScreen POC (IgG4-mediated pathway)
7. Urinalysis/Sexual Health Urine testing; Medi-Test™ strips – proven through 10 years NHS use
Microalbuminuria; (POCT for CVD, CKD and VED in at-risk cohorts)
Single-use POC tests for STI - Chlamydia, etc.
8. Mini-Pathology systems – a range of POC/Community/Hot-Lab analysers POC Biochemistry (Samsung LabGEO PT10) – Panels for Liver, Kidney, Metabolism, Lipids, HbA1c, Electrolytes etc.
POC Haematology (SAMSUNG LabGEO HC10) – an 18-parameter Haematology count including 3-part Diff.
POC Immuno-Cardiac analyser (SAMSUNG LabGEO IB10) – a mains/battery unit for CHF/AMI/DVT+PE
9. Blood-Gas analysers – the EDAN i15 compact POC Blood-Gas/Electrolytes/metabolites analyser
10. INR machines – The Micro-INR (digital video principle) for self-test and professional use (ISO17593) BHR Pharmaceuticals Ltd are framework partners of:-
NHS Supply Chain; Point-of-Care testing framework (May2013); & Blood-Glucose framework (August 2013)
NHS London Procurement Programme - Pharmacy & Medicines Procurement Workstream initiative, specifically:- - Framework for Biochemistry Urinalysis strips/meters (OJEU 225690-2010) & Pregnancy (HCG) tests (OJEU 225691-2010).
Our web-site www.bhr.co.uk has our product listings, prices and information….
*BHR’s CardioChek is the UK’s most popular cholesterol analyser (over 6,500 units in operation). Heart-UK has accepted CardioChek for CVD risk screening.
BHR is ISO9001; ISO13485 accredited and MHRA Licenced and NHS MIA registered. BHR is a member of BIVDA, the ACB and AACC. BHR’s “SID4GOV” profile ID is = 209513. BHR’s POC products are CE-marked IVD devices regulated in the UK by the MHRA
ABL Health – Hull Community Services
ABL Health is a GP led social business that has operated for many years from the heart of
communities across the North of England. We deliver a range of clinical and community services to
the NHS and Local Authorities from 5 bases across the North of England. We employ and work with
a range of clinical and community health experts including (but not exclusively) hospital consultants,
midwives, GPs, psychologists, dieticians and lifestyle coaches. We manage care across all sectors
from acute trusts to the third sector to help improve integration and transform the communities in
which we work.
ABL has a successful track record of transforming specialist services into integrated community
models through shared assessments and simplified pathways that provide accessible joined up
support closer to home.
We are a leading provider of specialist weight management services (Tier 3). Our existing large
scale services address the underlying causes and contributing factors of obesity. We recognise the
‘whole person’ within their context and tailor care towards personal challenges, facilitating lifelong
changes in behaviours, improving self-efficacy and preventing relapse. Our services are compliant
with the updated bariatric surgery guidance and we have evidenced proven successful outcomes
which are praised by commissioners locally and further afield.
ABL also have experience in successfully managing dietetics and nutrition teams. We can
accurately and effectively address and understand the nutritional and dietary needs of children and
adults, and can deliver seamless nutritional/dietetic community care. We work across the wider
system ensuring quality care for patients and quality training/education/support for all health care
professionals.
We deliver programmes that build resilience and give individuals the skills and knowledge they need
to lead a full, happy, healthy life. We instil confidence and empower individuals to manage long term
condition(s) more effectively. ABL would be interested in delivering Expert Patient Programmes as
part of this commission.
ABL is a local provider with a vast understanding of local community networks and aspirations. We
are looking to develop an innovative, dynamic partnership with a lead provider to address local
needs and to develop integrated, effective pathways to ensure the best possible outcomes/positive
experiences for all communities in Hull and beyond.
City Health Care Partnership CIC is an independent ‘for better profit’ and co-owned Community Interest Company responsible for
providing local health and social care services. Registered in England No: 06273905.
Hull CCG Community Services Tender, February 2015
City Health Care Partnership CIC is an independent "for better profit" co-owned business providing over 75 diverse
community health and integrated social care services to over a half a million local people in Hull, the East Riding of
Yorkshire, North Lincolnshire, North East Lincolnshire, Knowsley and St Helen’s. We employ approximately 1,500
people.
We fully engage with our staff, patients, service users, carers and stakeholders in the design and delivery of our
services using a different range of methods to receive feedback on our services. We consistently receive high
satisfaction rates for the services we deliver.
96% of our patients said their service “matched or exceeded their expectations.”
92% of our staff feel that “their role makes a difference to patient’s”
88% of staff said they “would recommend CHCP CIC to friends and family if they needed treatment.”
87% of our stakeholders agree that “CHCP CIC is helping to improve people’s lifestyles we deliver”
Our Social Accounts demonstrate that overall for every £1 we spend we generate £33 in the local economy
Full information on us can be found at: www.chcpcic.org.uk
Our mission and values inform everything that we do as an organisation alongside four objectives that give us our
strategic direction.
City Health Care Partnership CIC is all about people, working together, to provide quality care. As a 'partnership' we work with different groups of people, communities and organisations. We will be taking a lead provider role for all the lots within the Hull CCG procurement and would welcome discussions with individuals and organisations wishing to deliver elements of services within any of the lots.
If you are interested in a discussion with us please contact: Gill Bovill, Head of Business and Contracts [email protected]
Our Mission
To grow a socially responsible commercial business that
contributes to the wider wellbeing of the communities in
which we provide services
From which the high quality and safe services delivered
are personally responsive, caring and inclusive of all
And where people love to work.
Our Values
Service and Excellence
Equality and Diversity
Creativity and Innovation
Co-operation and Partnership
CHCP Strategic Objectives
Putting our customers and customer satisfaction at the heart of what we do
Ensure we are able to compete in a competitive healthcare environment
Be an employer of choice
Be a provider of excellent health care services
NHS Hull CCG Community Services Procurement Provider Networking Event
Provider Information
Organisation Name
Cloud2 Ltd www.cloud2.co.uk
Contact Name
Ed Tomlinson Market Development Manager
Telephone Number
07778 322019
Email [email protected]
Description of organisation
Cloud2 is a software solutions company and Kinesis is our main product for CCGs. Kinesis is a secure (N3) browser based solution that directly connects referrers e.g. GP’s and other practice based personnel with specialists in provider organisations for expert online advice. It has been proven to save referrals enabling more patients to be treated successfully in the community at significantly decreased costs. NHS England have published a case study on Kinesis featuring Wandsworth CCG where the initial pilot was carried out and where it is now an increasingly used “Business as Usual” system. Some statistics to highlight include a “Saved” referral in 50% of cases where advice is requested and a greater than 75% response from specialists within 24 hours. Users also report that it is very simple and intuitive to use and fits very well with their everyday clinical practice. Governance issues are also well taken care of with secure encryption, storage and traceability of clinical conversations. Full information including downloadable copies of the Kinesis information sheet and the NHS England case study are available on the Kinesis website at www.kinesisgp.co.uk In addition to Kinesis, Cloud2 is a longstanding and successful provider of SharePoint Intranets and Business Intelligence solutions, primarily for the NHS.
Provider: Dove House HospiceSpecialism: Palliative Care/End of Life Care
Contact:Dr Anna Wolkowski, Chief Executivet: 01482 785710m: 07894 259501e: [email protected]: www.dovehouse.org.uk
Dove House HospiceChamberlain RoadHullHU8 8DH
Overview:Dove House Hospiceprovides Specialist PalliativeCare (SPC) to adults acrossHull and the East Riding ofYorkshire from a purposebuilt and recentlyrefurbished, home-from-home setting in East Hull.
As a registered charity inoperation for 35 years, thehospice is able to providea high quality service tolocal families by utilisingvolunteers and voluntarycontributions to supplementits contracted work.
Aspiration:To work in partnership with a lead providerto develop further links into the communityand to offer the hospice’s servicesand expertise in order to contribute toa seamless and integrated patientcentred approach.
Outcomes:The hospice’s personalised and holisticcare is rated highly amongst its serviceusers. Patients describe the hospice as:“Excellent. Can’t fault anything or wish foranything else.” In a recent survey, 100%of respondents (bereaved relatives) saidthey were given the opportunity to askquestions, given information in a sensitiveway, were supported and treated withdignity in a caring manner and that allstaff were approachable.
Partnership:The hospice values partnership working asdemonstrated by the recent developmentof a collaborative, consultant-led, MotorNeurone Disease (MND) Multi DisciplinaryTeam (MDT). In conjunction with Hull andEast Yorkshire (HEY) Hospitals NHS Trust andother partners, Dove House has introduceda dedicated MND community specialistnurse and social worker.
Value Statement:United we will be passionate, positiveand professional.
Services:• 21 bed inpatient unit providing symptom
management, end of life care andrespite care
• 25 place/session Day Therapy Unit andout patient clinics
• Consultant led full SPC MDT includingnursing, family support, music therapist,physiotherapy, occupational therapyand complementary therapy
• Education department with strong linksto Hull York Medical School and theUniversity of Hull
• 1st on call medical rota which is the onlylocal access point for the Yorkshire region2nd on call palliative care consultantrota providing 24/7 specialist palliativecare advice
• 24/7 admission
• Highly motivated and skilled workforceof 210 staff and over 1000 volunteers -96% said they enjoyed their work in a2014 anonymous staff/volunteer survey
• Easily accessible site, free car parking,onsite community cafe, grade 5 ratedkitchen, onsite gym, dedicated supportservices team, set in beautiful gardens
• Skilled in raising funds to supplementcore funding
North Humberside Hospice Project Limited a company limited by guaranteeRegistered Office: Dove House Hospice, Chamberlain Road, Hull, HU8 8DHRegistered in England and Wales Company Number: 01498747 • Registered Charity Number: 509551
Healthwatch and Public Involvement Association (HAPIA)
EXPERT PATIENT PROGRAMME
- EPP should be a programme available to all patients, making use of their aggregated
expertise/experience as helpful but not automatically cohorting them and reinforcing their being
defined by their condition.
-the programme should be prepared to start from where patients are and not presume formal, pre-
planned stages of input. This ‘start’ will therefore be variable.
-there is huge value in the programme being delivered by ‘service users’ themselves. This is where
HAPIA is unique. We are already Experts by Experience and as genuine service users have a proven,
established, shared and strong vested interest in understanding conditions, can readily get along side
patients, act as a ready catalyst and demonstrate the mechanism of self- help and self empowerment
that the programme is there to develop. Such a model is free from patronage. External agencies or
agencies of the NHS as deliverers of a programme rarely have real authenticity. They may talk the
talk but they do not live the life.
-silos are traditionally part of the ‘problem’ therefore EPP should be independent and overarching.
Many patients have co-morbidities. Patients from ostensibly discrete pathways of care may have
common expertise – technical, administrative, presentational, experiential etc that they can re-invest
into the wider programme, creating more capacity, being self fuelling.
- the ethos of EPP is to empower. Power cannot be taught, but it can be experienced and once it is
experienced, it generates a momentum, born of confidence, conviction and a sense of achievement.
What people themselves do, they value. What they themselves create, they nurture.
-throughout healthcare, the emphasis is of having things done to you. EPP must create the
expectation of parity of power, an authentic and actual partnership.
-only through a partnership that is real, not just rhetorical, respect and trust is born. Clinician and
patient become co-workers with the same aspirations and a shared agenda, and both parties benefit.
- HAPIA has activists distributed across England and benefits from an established network of mutual
support, information and communication.
-the Expert Patient Programme in Hull can be delivered by HAPIA members who are themselves
already part of the community. This brings credibility, authenticity and a ready-made partnership
ethos.
Ruth Marsden, Vice Chair, HAPIA
Harrogate and District NHS Foundation Trust Provider Information Harrogate and District NHS Foundation Trust (HDFT) is a high performing organisation which provides high quality integrated Hospital and Community Services. The Trust is the principal provider of hospital services to the population of Harrogate and Rural District and North and West Leeds. This represents a catchment population of approximately 200,000 which is still increasing in relation to North and West Leeds. The organisation also serves a wider population, including Harrogate and Rural District, of approximately 600,000 across North Yorkshire as it provides a range of specialist Community Services.
The hospital has an Emergency Department, extensive Outpatient facilities, Intensive Therapy Unit (ITU), Coronary Care Unit, Cardiac Catheterisation Laboratory plus five main Theatres, a 20 place Day Surgery Unit with three further Theatres and an Emergency Obstetric Theatre located within the Maternity Unit. There is also a dedicated Children’s Ward with Paediatric HDU facilities. The Sir Robert Ogden Macmillan centre which provides facilities for the treatment of patients with cancer. Dedicated purpose built facilities are also provided on site for Radiology, Pharmacy, Pathology, Endoscopy and Therapy Services.
The Trust provides a number of Community Services to the Harrogate locality and also across North Yorkshire. The services provided to the locality include Older People and Vulnerable Adults services, whilst Specialist Community Services, Children and Family Services, Minor Injury Units, GP Out of Hours services, (excluding the Scarborough locality), Smoking Cessation Services, Community Equipment and Wheelchairs stores, Salaried Dental Services, Safeguarding Children Services, Community Podiatry Services and Infection Prevention and Control/TB Liaison Services, are pan North Yorkshire services. The strategic aims of the organisation are to:-
Drive forward improvements in the quality of services to improve patient safety, outcomes and experience for people who use our services.
Work with our partners to develop and implement the joint service strategy across the health communities we serve.
Develop more integrated community based services, enabling people who use our services to be treated closer to home, or at home.
Continue to expand our secondary care services
Overall, our overarching aim is to continue to deliver high quality care to the people who use our services.
Healthcare at Home
Healthcare at Home’s brand is synonymous with the provision of high quality home-based healthcare programmes tailored to customer and local clinician requirements. The company’s primary business focuses upon the provision of innovative clinical service models provided at a local level based. Services provided cover:
- Specialised clinical care programmes including recovery at home, admission avoidance and virtual ward services
- Clinical service model design
- 24/7 365 local nurse on-call
- Care Bureau Services
- Specialist health informatics
- Nurse therapy specific patient support programmes
- National dispensing of complex medicines
- National customer and patient services call centre support
- National specialist distribution of complex medicine
- Aseptic compounding (sub contracted to Qualsept t/a Bath ASU)
By way of illustration HaH has run its Recovery at Home services since 2009. These support patients in their early discharge from hospital, with a view to reducing patients’ length of stay and completing the acute pathway in the home, allowing hospital clinical teams to increase their throughput of patients within the existing bed stock, and offer a patient-centred service. Patients are accepted for a wide range of conditions requiring, for example, post-surgery care for orthopaedic and spinal patients, intravenous antibiotics, complex wound care, vac dressings, catheter care, and PICC line insertion. A good example of HaH service delivery is the virtual ward service commissioned by Good Hope Hospital, Birmingham in 2012. This enables patients who are clinically stable and meet the required criteria to be transferred to the virtual ward and complete the remainder of their hospital care in the comfort of their own home. Patients remain under the care of their hospital Consultant while on the virtual ward and receive appropriate treatment from HaH’s dedicated local multi-disciplinary service delivery team which comprises nurses, physiotherapists, healthcare support workers/therapy assistants and an occupational therapist. The Virtual Ward service creates additional capacity within Good Hope Hospital and complements local health and social care and community providers by working in partnership to support the safe transition of patients out of the acute hospital setting.
HaH operates in both the UK public and private sector healthcare markets and delivers services in each of the four home countries. Its customers include the NHS, pharmaceutical companies, private medical insurers, charities and self-funding patients. HaH’s Head Office is located in Burton of Trent, Staffordshire. Around half of the company’s staff are highly skilled and experienced clinical staff. Currently, it has around 150,000 patients on service, makes 4,000 medicines home deliveries to patients every day and processes over 1,000 prescriptions on a daily basis.
HaH’s consistency as a top performing organization is reflected in its continued inclusion in the Sunday Times Top Track 100 over the last decade: 2014 (45th), 2013 (43rd), 2012 (49th), 2011 (61st) and 2010 (85th).
Provider Information
Healthshare are a clinically led, independent organisation providing exclusively to the
NHS across 18 CCG’s.
We provide community-based services across a broad spectrum of pathways.
We are interested in providing elements of the pathway in care group 2 and 3 as
indicated and are also interested in a lead provider role for these care groups.
We specialise in Change Management, Pathway Design and Innovative Practice
clinically and technologically. We are committed to high standards of clinical practice
and customer care.
Hibernian Healthcare
Background
The Hibernian Healthcare group was founded in 2000 in Dublin and offers medical services to
individual patients and healthcare organisations. Currently providing a range of patient support and
medication services supported by an industry leading, in-house developed, IT platform which allows
access by multiple healthcare providers including GPs, Hospitals and community nurses.
Team
We are currently recruiting a team of nurses to cover a full range of therapy areas. Our CEO is an
Independent Prescribing Pharmacist by background with strong clinical experience. He is backed up
by a strong Head Office team and a robust clinical governance framework.
Services
Patient Support and Education
We offer visits at home to patients who self-administer medication. We also provide Telephone
Support packages backed up by mail shots to patients. Visits can be arranged at evenings or
weekends to suit patients.
Adherence & Compliance Programmes
Our IT supported programmes provide multiple touch points with patients. We can provide nurse
visits, telephone back up and support, mail shots, text messaging, and smart phone apps to meet
specific needs. Data on adherence and compliance can be tailored as required.
Medication Administration
This can be provided at patient’s homes, clinics or GP surgeries as either sub cutaneous injection or
by intravenous infusion across many therapy areas.
Patient Management IT System
Hibernian has also developed its own cloud based Patient Management Record system. The system
is highly regarded by healthcare professionals who appreciate the benefits of a paperless system.
This is backed up by clever use of tablet technology to record and monitor interactions with patients
and present the data in an accessible, secure way which meets the ethical and practical needs of
all who interact with the system. We believe our system can facilitate the safe and efficient
treatment of patients who use the services of multiple healthcare professionals to care for their often
complex needs.
For Further Information Contact:
Alan Moran, Managing Director: [email protected]
Caroline Moran, Operations Director: [email protected]
Introductory Information
Organisation Name: Home Group Lead Contact: Claire Ward Telephone Number: 07793 707748 Email Address: [email protected] Website: www.homegroup.org.uk Home Group’s Care and Support division is England’s largest provider of housing, care and support for people in need. We provide high quality services which support individuals to gain and maintain independence. We support individuals who are the most vulnerable and / or excluded in society. Our mission is to help customers and clients open doors to new opportunities and healthy lives. Home Group’s values are Caring, Energised, Accountable and Commercial and are critical to the effectiveness of our approach to providing care and support to individuals. Our Integrated Health Services provide personalised interventions to provide:
• Support at Home – helping people manage long term conditions more effectively so they can stay in their own home for longer;
• Better at Home – a planned and personal support programme to minimise lengths of stay in hospital, overcome delays in discharge and reduce risks of readmission;
• End of Life Care – helping people may the necessary arrangements and provisions to stay at home, sustaining their quality of life and providing greater control and choice regarding their health care;
• Reducing Out of Area Placements / Community Forensic Mental Health – delivery of pyscho – social interventions in an enabling environment, empowering and enabling client to secure appropriate accommodation.
Delivering the Vision for Hull and the Surrounding Area
• Over 35 years’ experience of providing person centred, preventative care and support
• Integrated Health Services designed to provide support and care vulnerable people need to live in their own homes, reintegrate into their communities and become less dependent on services
• Flexible personalised bespoke packages of care to meet local needs and empower vulnerable people
• Experience of developing and maintaining partnerships with statutory and non-statutory agencies to provide holistic care and support, utilising the strengths of each professional
• Experience of working with primary and secondary healthcare providers • Registered Provider of Social Housing with the expertise to remodel services in
collaboration to enable the provision of fit for purpose services and properties.
BOC Clinical Services
BOC Ltd is part of the global Linde Group which specialises in industrial and medical gases and related services, and engineering services. Linde’s Healthcare division is a leading global healthcare provider delivering homecare therapies to over 1.4 million patients worldwide. Healthcare services delivered globally include:
- Respiratory Services - Nebuliser therapy - Home Infusion Therapy - Sleep Therapy - Ventilator Therapy - Enteral Therapy
In the UK, BOC’s Healthcare division provides oxygen and related services to hospital and patients at home. Since 2010, BOC has been delivering community-based clinical services on behalf of the NHS. As an overview of our clinical services, BOC currently has eight NHS respiratory clinical service contracts (with an additional contract due to start on 1st April 2015) from stand-alone HOS-AR to fully integrated respiratory pathway in the community including supported discharge, respiratory clinics, pulmonary rehabilitation and hospital re-admission avoidance. The local COPD / respiratory patient cohorts served vary between 200 patients up to 1,500 patients. We have over 30 clinical staff delivering these services covering:
Nottingham West Pulmonary Rehabilitation Service Norfolk West Pulmonary Rehabilitation Service Bradford & Airedale Home Oxygen Assessment and Review –successfully
retained in 2015 Hounslow Community Respiratory Service Breckland Community Respiratory Nursing Service North Farnham BOC Community Respiratory Service South East Staffordshire Pulmonary Rehabilitation Service Somerset BOC Community Respiratory Service
BOC has an excellent track record in delivering community based clinical services and has commenced all contracts on time and are currently delivering all contracts to the full satisfaction of all our commissioners meeting all the associated KPIs. In 2013, REMEO® Healthcare Ltd, part of BOC, signed a landmark partnership agreement with Guy’s and St Thomas’ NHS Foundation Trust to deliver clinical and operational services for a Weaning and Long-Term Ventilation Centre in Redhill. The Lane Fox REMEO® Respiratory Centre in Redhill, Surrey opened in Oct 2014. For the Hull Community Services Procurement, BOC is interested in bidding as a Lead Provider for the Integrated Community Care Service. BOC is interested in sub-contracting within the Condition Management and Alternative to Hospital Admission areas.
Humber NHS Foundation Trust provides a wide range of healthcare services to the
citizens of Kingston upon Hull and East Riding of Yorkshire. Our vision is to improve the
wellbeing of the communities we serve and our strategic goals are to:-
Provide services that are safe, person-centred, delivered in appropriate environments and sensitive to the needs of the individual.
Retain the confidence of patients, carers and commissioners by upholding the principles of the NHS.
Be an excellent employer, maximising the skills and talents of our valued workforce.
Ensure a firm financial foundation underpins the delivery of our vision.
To work in partnership with other organisations and local authorities to develop seamless service provision.
Through the use of evidence-based practice, provide high quality services to establish a reputation for exceptional standards of care.
Use our positive reputation to develop new services and expand existing ones.
Provide and develop services that are efficient, cost-effective and responsive to the needs of the people who use them.
Work with our members to achieve our vision.
We provide a comprehensive range of community services and currently run a number
of community hospitals as well as Neighbourhood Care Services. We also provide
services in the area of Mental Health including children and adolescent mental health
services, Working Age and older adult mental health services. We also provide a range
of Learning Disability, therapies and addictions services. We are also a provider of
forensic services to patients across the Yorkshire and Humber area.
As a Lead Provider Humber NHS Foundation Trust would be interested delivering;
Integrated Falls, Cardiac Rehabilitation, Community Rehabilitation, Pulmonary
Rehabilitation, Stroke Rehabilitation (including early supported discharge), Chronic Pain,
Community Respiratory, Expert Patient Programme, Footcare/Podiatry, Long Term
Conditions, Tier 3 Weight Management, Bladder and Bowel Health, Dietetics, District
Nursing, DVT and Anti-coagulation, Wound Management, Intermediate Care, Home
Oxygen Assessment and Review, Palliative/end of life care, Emergency Care
Practitioners, GP Out of Hours, Minor Injuries, Walk-in Centre
As a Lead Provider Humber NHS Foundation Trust would be interested in sub-
contracting; Community Gynaecology, Specialist Menopause, Unplanned Pregnancy &
Early Medical Abortion, Erectile Dysfunction, Vasectomy, Carers Support Service,
Telehealt, Community Lymphoedema.
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Independent Clinical Services
ICS is one of the UK’s leading healthcare staffing providers. With over 27 years’ experience in
providing health and social care staffing and services, we operate from a 26-strong office
network in the UK, with plans to open further offices into 2015. We employ over 1,400 staff,
and support over 4,500 clients nationally.
Our aim, which underpins everything we do, is to be the first choice for health, life sciences
and social care professionals and providers. We service three diverse health sector segments:
staffing, community and complex care and managed services.
Staffing - A greater demand for healthcare professionals over the coming years is inevitable,
with anticipated increases in conditions such as obesity and diabetes, as well as an ageing
and growing population. NHS healthcare staffing numbers are increasing, as are the number
of clinical trials. ICS, with our geographical expansion plans and proven ability in sourcing for
niche and skill shortage areas, is perfectly placed to meet these market demands.
Community and complex care - An increase in community care services, part of a
Department of Health strategy launched in 2009, was reaffirmed in the 2013 NHS mandate.
We have responded to the fast-growing demand for care outside hospital by investing
heavily in the development of our community and complex care division, which focuses on
delivering safe and compassionate care with increased patient choice and empowerment.
Managed services - Increased scrutiny across NHS clinical and nurse staffing ratios, and a
drive to save billions within the NHS for reinvestment, has resulted in the need for more
efficient contingency staffing within trusts. ICS works in partnership with trusts, putting
processes in place that give them visibility and control over their temporary and bank staff.
As a result, clients see the right number of staff on their wards and consistently high
standards of patient centred care.
We are making long term investment in development of innovative outsourced solutions,
where we are accountable for successful service delivery and outcomes. We are interested
in building partnership and are actively seeking strategic partnerships to grow our business
even further in areas where we can apply our expertise, specifically where we can combine
our extensive resourcing capabilities with our managed service experience.
Company Name: Interserve
Company Website: www.interserve.com
Core Business: Prime Provider Service Integrator
Business Overview/Capability:
Interserve is one of the world's foremost support services and construction companies, operating in
the public and private sectors in the UK and internationally. We offer advice, design, construction,
equipment, facilities management and front-line public services.
Interserve have worked with the NHS delivering facilities, estates management and construction
over 25 years which has enabled us to establish long-standing relationships with NHS Trusts.
Furthermore, in delivering care at home through Interserve Healthcare, we are reducing in-patient
numbers, hospital operating costs and supporting improved clinical care.
Our experienced team includes healthcare professionals with an expert understanding of clinical
pathways from acute and mental health through to primary care facilities. This gives us a unique
insight into the technicalities of providing clinical care and looking after patients. Interserve also has
great experience in supply chain management, investment delivering to outcomes, KPIs and
continuous improvement indicators.
Interserve is based in the UK and is listed in the FTSE 250 index. We have gross revenue of £3.4
billion and a workforce of over 80,000 people worldwide.
NHS Hull Community Services Procurement
Interserve is interested in being a lead provider for Care Group 2 Urgent Care and Care Group 3
Integrated Community Care. Interserve has the capability to directly deliver the home care services
and will be looking to form partnerships for delivery of the remaining services.
North Bank Forum
North Bank Forum is a health and social care/third sector umbrella charity. Our
interest in attending this provider forum is to ensure we have a good understanding
of the services being commissioned. This will allow us to communicate information
as necessary to our member organisations, who collectively deliver a wide range of
health-related community services.
We do not tend to deliver health services directly to individuals but do support other
providers to work collaboratively and establish formal partnerships, sub-contracting
arrangements and consortia for service delivery.
Pippa Robson
Partnership Co-ordinator
01482 473425
Nottinghamshire Healthcare NHS Trust (NHCT) provide integrated health care services, including;
Primary Care, Mental Health, and Learning Disability in Nottingham City, Nottinghamshire and
throughout the East Midlands and South Yorkshire.
The Trust provides services from more than 100 sites, employing over 8,000 staff and an annual
turnover of £436.9m in 2013/14.
Our range of services include:
• IAPT services across Nottinghamshire, Bassetlaw, Nottingham City and Leicestershire and Rutland.
• Offender Healthcare - physical healthcare, integrated mental health services and complete
substance misuse pathways
• Alcohol and Drug Services – within the community and prisons
•Support services to children & young people • Adult Mental Health
• Forensic Mental Health • Mental Health For Children and Young People
• Mental Health for Older People • Supporting people with Learning Disabilities
• Physical healthcare services in primary and community care settings
• Psychological Therapies
• Veterans Support
• Comprehensive range of community nursing and therapy services, including Community Hospital
These services are provided in a variety of settings, ranging from people’s own homes, community
settings including Health Centres and local community facilities through to acute wards as well as
low, medium and high secure provision and Prisons.
In respect of this opportunity NHCT are keen to understand both the direction commissioners are
taking in Hull in relation to this procurement exercise and future service delivery and how we may
be able to contribute to this. As a provider new to the geography we are also keen to make links
with other Health and social care providers to explore how we may utilise our specialisms to work
with or support existing local providers going forward.
OneMedicalGroup is committed to delivering quality, outcome driven healthcare solutions by
designing, developing, and managing healthcare services and premises. Working collaboratively with
commissioners, GPs and the wider community, we deliver care in Primary and Community settings
with diverse demographics and health needs across the country.
We are an established, highly successful independent family owned business with a strong track
record in the delivery of high quality services in primary care including:
Registered lists
Walk In centres
Urgent Care Centres
Community Outreach
AQP services
We were established in 2004 as a healthcare property investor and developer building innovative
premises solutions for primary care and NHS healthcare trusts. Our properties are built to optimise
the space available and improve patient flow. Across our primary care services we deliver over
400,000 patient contacts per annum and directly serve patient lists of 130,000. We have sites across
England, these are established in:
Grimsby (Registered GP Practice)
Derby (Walk In Centre and registered GP Practice)
Sheffield (Walk In Centre, registered GP Practice and Any Qualified Provider Services)
Leeds (Registered GP Practices and Any Qualified Provider Services (The Light and
Chapeltown))
Bracknell (Urgent Care Centre)
Bradford (Registered GP Practice)
Keighley (Registered GP Practice)
Bridlington (Registered GP Practice)
We have as strong track record in delivering unscheduled and urgent care services and would be
interested in working with other providers in the delivery of the ‘Urgent Care’ Care group detailed as
part of this procurement. We also have experience in delivering non-scalpel vasectomy services and
have a strong tier three weight management model which we would be keen to explore in
collaboration with a Lead Provider. Our safe, compliant services are underpinned by a focus on
continual improvement through the use of new technology, driven by our value of Innovation. We
show strong Commitment to improvement for staff investing heavily in our workforce enabling them
to grow with the organisation, ensuring continuity of care to patients and commissioners.
Closer Healthcare
Closer Healthcare is a local organisation that operates under the any qualified provider initiative and is in the process of converting to a Community Interest Company (CIC). It is able to provide a number of services and has been awarded local contracts through the competitive tendering process.
The experience of the Board of Directors of Closer Healthcare is largely drawn from the local health community and includes GPs, hospital consultant and individuals who have held senior operational and executive director roles in the local NHS Acute Trust.
Our Values The vision and values of Closer Healthcare are aligned to local and national policy. These values are combined with good business principles, enabling innovation, flexibility and responsiveness to the needs of local communities. The guiding principle of the company is to reduce the overall cost of NHS services by being more efficient and by adopting flexible models for service delivery.
Closer Healthcare aims to be a collaborator with local NHS organisations rather than a competitor and offers win-win solutions by working in partnership across the health community. It has established strong networks and partnerships to support a range of services and options for delivery, in different settings. It also has established strong links and relationships with local doctors.
Local Context Closer Healthcare has a portfolio of services, as well as formal partnership arrangements with a number of local health and social care providers. It has strong clinical leadership and engagement with specialist consultants, GPs, voluntary sector and private residential care home owners. Closer Healthcare recognises the locality has a limited choice in respect of alternative providers and encourages competition. It aims to gain a market share to further promote competition, which ultimately drives quality of care and as a non-profit organisation intends to reinvest in the health economy.
National Context
Its vision is consistent to policy outlined in The Forward View in to Action: Planning for 2015-16 in creating and co-creating new models of care. The taxonomy of models can be determined to reflect the challenges and pressures facing commissioners, as well as joint opportunities to enable innovation and changes to how services are delivered.
Closer Healthcare offers a number of flexible options to facilitate service delivery and have formal partnership arrangements in place with public and private local health and social care providers. It is aiming to gain a market share in providing:
a range of specialist outpatient clinics
intermediate or step down beds (to support commissioners in managing winter pressures and increases in acute admissions)
end of life care (residential nursing homes)
As Closer Healthcare works only with local consultants to fulfill local service needs, patients requiring any ongoing inpatient or treatment would remain with the consultant who made the initial assessment. This ensures continuity of care and avoids any need for further review or assessment by other doctors.
Who to contact locally - Carolyn Foster-Richards Living Well Development Manager: North
t: 07415 526795 e: [email protected] www.pennybrohncancercare.org
Penny Brohn Cancer Care Penny Brohn Cancer Care was founded in 1980 by Penny Brohn and her friend Pat Pilkington to offer support to people living with cancer. We offer people affected by cancer, and their supporters, a comprehensive flexible programme of lifestyle advice, self-management tools and support called the Penny Brohn Whole Person Approach. Our wide range of services is designed to support people from diagnosis to living with and beyond cancer. The Penny Brohn Whole Person Approach The Penny Brohn Whole Person Approach recognises that there is more to health than what is going on in our bodies. We realise that to be resilient and to function as well as we can in any situation, we need to pay special attention to our mental, emotional and spiritual health as well as to our physical health, because these are all closely connected. Our unique combination of self-management tools and techniques include lifestyle measures such as healthy eating, physical activity, ways of managing stress and emotions; supporting people to gain some control. Our Approach is designed to work alongside standard medical cancer treatments and to be a useful and integrated resource for people on their journey with cancer. Penny Brohn Cancer Care in Hull We have been delivering services in Hull in partnership with and funded by City Health Care Partnership CIC since Jan 2014. We have also been supported by the Jo Martin Cancer Care Trust to deliver our Living Well service at Castle Hill Hospital since April 2013. Our range of services delivered in Hull
Introduction to the Whole Person Approach - 2 hour sessions delivered at various NHS locations throughout Hull. These events introduce people to the concept of self-management in their cancer journey, focusing on three topics – eating well, stress management and activity.
Living well with the impact of cancer (Living Well) - our established and fully evaluated 15 hour, interactive, self-management course which provides tools and information about: healthy eating; physical activity; relaxation and stress management; emotional; psychological support; help managing impact on relationships. This service is currently being delivered at the Oncology Health Centre at Castle Hill Hospital.
Follow Up services - additional flexible, person-centred support for people over 12 months (and beyond if required) following attendance at a Living Well course. These services are designed to support people to sustain their new healthy lifestyle choices in order to improve their longer term well-being and quality-of-life.
Community @ Penny Brohn Hull & East Riding – a new monthly community peer group facilitated by Penny Brohn Cancer Care.
Drop in sessions – regular drop in service enabling people to speak on a 1:1 basis to one of our trained Penny Brohn facilitators.
Our plans for the future In Hull Penny Brohn Cancer Care is a responsive, innovative and forward thinking charity. Over the next few years, we plan to work in partnership with local stakeholders to develop our range of services locally by responding directly to the needs of local people affected by cancer.
Philips Healthcare
Delivering world-class healthcare together Philips’ vision is to introduce meaningful innovations that improve the lives of 3 billion people a year by 2025. We believe that solutions which make a real difference are not developed in isolation but are based on partnerships. We look beyond technology to the experiences of consumers, patients, clinicians and caregivers throughout the patient journey, to create solutions that matter to you. In a new, increasingly connected world, people still remain at the heart of care. Today’s challenging healthcare environment demands that you find new ways to drive clinical performance, enhance the patient experience and deliver economic value. Our understanding and delivery of clinical solutions across the entire healthcare continuum, from healthy living, prevention and screening, through diagnosis and treatment, to recovery and long-term management at home means we can create more effective, integrated care solutions that will help healthcare providers to meet their needs and deliver improved outcomes.
At Philips we are making walks home safer, hospital stays more comforting and enabling those living with long term conditions to better manage their own health and well-being. With Regards to the potential opportunities with Hull CCG we would be seeking partners to provide services in care Group 3
Hull Community Services Provider Engagement Event: 11 February 2015
Ambition RDaSH is seeking to bid as a lead provider, particularly for Care Group 3; Integrated Community Care Service. Overview Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) is an established Foundation Trust (since 2007), employing approximately 4,000 staff. We successfully operate a wide range of community healthcare, mental health, learning disabilities and drug and alcohol services across Rotherham, Doncaster, North and North-East Lincolnshire and Manchester. Experience We would utilise our experience of delivering integrated health and social care services across the range of our service provision and geography. The most relevant of these services is our Adult Community Healthcare Services in Doncaster, which has been delivered in an integrated model with social care since 2011. Our goals in Adult Community Healthcare Services are to:
- Work with our patients on prevention and wellbeing and support those with a long term conditions to self-manage;
- Deliver high quality outcomes for our patients by working across the whole system to prevent unnecessary admissions to the acute setting and facilitate speedy discharge;
- Work in an integrated ‘place based model’ with primary care, social care, private sector nursing and residential homes and secondary care to deliver seamless services and holistic care;
- Provide professional leadership to the care community, working with care homes, practice nursing and allied health professionals;
- Deliver efficient and modern services; utilising technology such as telehealth, telecoaching and mobile devices.
Examples of the relevant services that we currently provide are: - Community Nursing Service: 24 hours a day; - Specialist Services – for example: diabetes, respiratory, cardiac and epilepsy; - Intermediate Care – including inpatients; - Therapy Services - integrated with other professionals; including Dietetics, Speech
and Language Therapy, Community Stroke and specialist falls; - End of Life and Specialist Palliative care services, including Hospice; - Neurological Rehabilitation; - Podiatry and Wheelchairs.
Contact Details: We would love to talk to any organisation that is interested in working with us to develop a
partnership approach to the future delivery of community services for the people of Hull.
Tracey Clarke Helen Dabbs Commercial Development Director Deputy Chief
Executive/Executive Director of Nursing and Partnerships
01302 798415 01302 7964141 [email protected]
Spire Health Care
Spire Healthcare Spire Healthcare is a leading private hospital group in the UK, with 38 private hospitals and 13 clinics across England, Wales and Scotland. We delivered tailored, personalised care to more than 236,000 in-patients and daycase patients in 2013, and are the leading provider by volume of knee and hip operations in the UK. In addition, last year our staff, working with experienced consultants delivered more than 1.7 million out-patient episodes. We offer a wide range of services across most specialties and treat patients along every stage of their journey through a combination of in-patient, daycase and out-patient procedures. The range of services offered by each hospital within Spire has been developed with a focus on local market demand, profit potential and the availability of consultants. We concentrate on premium private healthcare – the vast majority of our patients and customers are insured or pay for themselves. We want our patients to have access to the best facilities to ensure top quality outcomes, to increase the complexity of treatments undertaken and to develop new services and treatments. To support this, we are constantly investing in our facilities and have invested over £500m since 2007. We have introduced numerous new services to improve the patient experience, such as one-stop clinics that provide rapid access to diagnosis and treatment e.g. breast, bowel and certain orthopaedic specialty clinics supported by specialist nurses. Many of our hospitals have earned reputations as centres of excellence delivering successful and award winning clinical outcomes positioning us well with patients, consultants, GPs and PMI providers. For example, our hospitals are very well represented among the top hospitals in the United Kingdom in terms of patient reported outcomes (PROMS health gain) for knee and hip replacements (on the basis of patient surveys of knee and hip health gains). In addition, returns to theatre, unplanned readmissions and unplanned transfers to critical care have remained consistently low, and we have consistently achieved lower than the national average infection rates at its facilities (as measured by MRSA, C difficile and surgical site infection). Our successful clinical outcomes are mirrored by strong CQC inspection results, with compliance against essential standards of 97% compared with a national average of 85%. We are particularly proud of the tremendous growth in confidence from consultants which has increased by 28 percent since 2008, so that 78% now rate our quality of service as “excellent” or “very good”. In addition, our patients continue to award us the highest possible approval rates. In conjunction with the NHS we ask patients “How likely are you to recommend our hospital to friends and family for similar care?” We are delighted to report that Spire’s average of 86 compares highly favourably with a NHS average of 73. Finally, healthcare is a people business, so we place great importance on investing in our staff-both in their skills and their motivation and performance so that together we can deliver an outstanding service. We consider it a tremendous accolade that 72% of our people rate Spire as a “great place to work”.
Royal Voluntary Service
Royal Voluntary Service (formerly WRVS) is a charitable organisation which is in the forefront of
providing services which allow older people to live the lives they want to enable them to remain a
vibrant and connected member of their local community. We provide a range of services across
England, Scotland and Wales based on the commitment and hard work of over 35,000 volunteers.
Our range of services includes a range of Good Neighbours-type services (including befriending,
transport, escorting to appointments, shopping etc.), Home from Hospital support, On-ward
Support, delivery of hot meals, and lunch and activity clubs. We also operate a range of retail outlets
in hospital settings, using any profits to develop more wide-ranging services for older people. The
key driver for our services is what older people themselves tell us will make their lives better.
There is already a significant element of carer support within our current services. We operate a
range of befriending services and in many instances our volunteers are spending time with older
people so that a carer can be offered some respite. In some instances this is to offer respite to carers
of people with dementia.
As an organisation we are looking to develop more of a role in developing telecare services. We are
aware that older people are increasingly being asked to carry out health checks remotely and send in
information to health care professionals. We see supporting older people in carrying out these
checks as a natural development of our befriending services; ensuring that health checks are done
and appropriately reported can form part of a befriending visit. The majority of the befriending
services we deliver are in person, however we do have four telephone befriending services that we
deliver, and teleservices is an area we are interested in expanding.
Falls prevention already constitutes a significant element of our work in supporting older people,
whether informally (many of our volunteers are trained to carry out self and well checks when
visiting older people in their homes including identifying trip and fall hazards) or as part of a formal
service. As an example, in the London Borough of Hackney we deliver a Falls Prevention Service. This
is a specific scheme to prevent falls amongst older people and to reduce falls-related admissions to
hospital. It increases confidence and independence amongst those who have left hospital or who
are at risk of falls, and signposts them to the relevant service providers to ensure that the risk of
being hospitalised or re-admitted is minimised.
Volunteers trained in falls prevention visit the service user at their home, and support further with
weekly visits or telephone calls. The role of the volunteers is to ensure that the service user is aware
of the falls prevention services already available in Hackney, including the Council's telecare service.
In addition to our falls prevention work in London we also provide the Slipper Exchange project. This
addresses the fact that many older peoples’ slippers are badly worn and a contributor to falls which
result in unnecessary GP visits and hospital admissions. The project holds information events across
London in Royal Voluntary Service afternoon clubs as well as other locations where older people
come together. We explain about potential sources of falls at home and encourage people to throw
out their old slippers whilst providing them with a new pair.
Our volunteers are also aware of how issues like use of medication, and alcohol can be significant
factors in contributing to falls amongst older people.
Virgin Care
Lynton House, 7-12 Tavistock Square, London WC1H 9LT t: 0845 504 0594 f: 0845 504 0596 w: www.virgincare.co.uk
Registered office: Virgin Care Limited, Lynton House, 7-12 Tavistock Square, London WC1H 9LT. Registered in England and Wales: Number 05466033 Date: 02/02/2015 v1.0
We are Virgin Care
Part of the Virgin family, Virgin Care is a well-established, quality health service provider operating over 230 NHS and social care services throughout the country, delivering excellent patient care and service innovation. Our promise is to ‘provide care good enough for our own families’.
Our services include:
Our full range of adults and children’s community services in Surrey, including community nursing, community hospital provision, end of life care, admissions avoidance, and demand management services.
Our integrated children’s services in Devon (jointly commissioned by the NHS and Devon County Council). Services provided include health visiting, school nursing, community children’s nursing, safeguarding nurses and child health information teams. Since commencing the delivery of this contract we have integrated the service to three single points of contact in each area and are currently developing these into one single point of contact for the whole county.
Our sexual health services deliver care to over 2 million people with services in Milton Keynes, North East Lincolnshire North Lincolnshire, Oldham, Teesside and Surrey. All our existing sexual health services are integrated and offer non-judgemental, immediate advice from Tier 1 to Tier 3 services. We have experience of successfully transferring services from separate community based CaSH and acute based GUM providers into a single fully integrated sexual health service.
We also run a number of GP practices and urgent care centres across the country, including three nurse-led minor injury units. Our urgent care centres allow patients to be seen without an appointment and, like our GP practices, have opening hours designed around the service user. Seeing and treating over 700,000 people each year Virgin Care is the second largest provider of this type of urgent care in England.
We are also proud to deliver a wide range of additional services across England, including prison healthcare, integrated musculoskeletal services, physiotherapy, podiatry, dermatology, and ophthalmology services.
All our services are provided in partnership with a wide range of health and social care organisations including NHS acute and community providers, Local Authorities, and independent and third sectors.
The Virgin Care team are keen to speak with a wide range of organisations about sub-contracting and providing excellent care for the patients and service users across Hull. Please come and see us at the forthcoming event, or contact Nadine Miles at [email protected]
Alzheimer's Society is the UK's leading support and research charity for people with
dementia, their families and carers. The Society provides information and support to people
with any form of dementia and their carers through our publications, National Dementia
Helpline, website and more than 2,900 local services throughout England, Wales and
Northern Ireland.
Our dementia support services in Hull include:
Information, advice and signposting for anyone affected by dementia, to support and
guide people through the diagnosis period and beyond.
Dementia Cafes where people with dementia and carers can access peer support,
social interaction and support from our trained Dementia Support staff and
volunteers.
Singing for the Brain, an innovative service combining the proven therapeutic effects
of music and singing with peer support.
We support health and social care professionals by delivering high quality education,
resources and training. We influence politicians and policy-makers, and campaign for better
quality of life for people living with dementia and their carers and greater understanding of
dementia.
We also fund innovative research in the areas of cause, cure, care and prevention. We work
with scientists and people affected by dementia to ensure that the medical and social
research programmes we fund have a positive impact on people's lives.
We were a founder member of the National Dementia Action Alliance which launched the
national Dementia Declaration for England, and recently launched the Dementia Friends
campaign which aims to recruit one million Dementia Friends, who will commit to take action
to improve life for people with dementia. These initiatives contribute to our ambition to create
Dementia Friendly Communities across England, Wales and Northern Ireland.
2nd Floor, 94 Alfred Gelder Street, Hull HU1 2AN
Tel 07821 519212
Chairperson: June Cooke Treasurer: Sheila Hunter Secretary: Linda Monday Supported by HEY Smile Foundation Charity Number: 1125856
The Butterflies Memory Loss Support Group is currently a voluntary organisation, soon to be a registered charity
which offers a wide variety of workshops for people fighting dementia and their carers. Our HQ is in the city centre
and accessible by public transport for people living in all areas of Hull and we have a base in East Hull.
The organisation was founded in 2010 with participants of a RemCare research project facilitated by Professor Esme
Moniz Cook which my parents took part in. I was then the carer representative on the King’s Fund development
project which worked on the recent environmental developments at The Hull Memory Clinic.
We hold a number of workshops and luncheon clubs throughout the month offering a social outlet to those who
become isolated by dementia, with a wide range of activities with a stimulating and therapeutic value, which
importantly bring fun back into the lives of our members. We pay special attention to delivering activities which are
person centred, dignified and concentrate on the skills which remain in each individual. We are not about bingo and
dominoes! Our sessions include glass engraving, wood work, candle making, music, crafts creative writing, life story
work etc in fact anything out clients show an interest in, we try to facilitate. In addition we also hold a number of
support forums for carers whilst offering an activity group for the person they are caring for.
We also work with a number of schools and youth clubs on cross generational projects aimed at providing social
events and raising awareness in dementia in the young people and breaking down barriers across the generations.
We currently have three members of paid staff and a team of excellent volunteers. All of our volunteers attend the
Dementia Academy’s Dementia Ambassador training in addition to our own in house induction training. We
encourage volunteers to complete the NCFE Certificate in the Principles of Dementia Care. This is regardless of the
role they take.
I was recently awarded by Hull and East Riding Women in Business, the judge’s award for Outstanding Contribution
in the Field of Dementia and achieved runner up in the Woman of Achievement for the voluntary sector.
The whole team take great pride in the person centred, dignified friendly service we provide and look forward to
developing and expanding to offer additional groups to other areas of the city.
Whilst we have been successful in the past in securing funding through subs, volunteers and fundraising, including
grants from Comic Relief, Community First and Smile Foundation, our aim is to secure sustainable funding from all
available sources including contracting with statutory bodies.
Goodwin Development Trust is a locally controlled Development Trust led by a Board of Trustees,
most of who are residents of the Thornton Estate in West Hull. We are committed to improving the
quality of life in our community by identifying and addressing the needs of local people.
Our strategic priorities are: To provide affordable and sustainable homes.
To care for the health and wellbeing of our community and all of the individuals within it
To make our community safe, resilient and a happy place to be
To provide and support access to education, training and employment opportunities
To fight poverty within our community
To be financially strong and sustainable
To be a fair and trusted employer who values our people
We deliver these priorities through grant based, contracted and income generating projects and
services. We strive to join up service delivery so that it makes most sense at the point of access and
adds value to the contract provider:
Children’s Centre services in West Hull
Doula and Breastfeeding support volunteer led City wide programme.
Commissioned to deliver youth projects in West Hull.
Danny’s Dream domiciliary care and unique club offer for individuals with disabilities /learning difficulties.
Haven ; psychotherapy mental health and well-being services to Asylum seekers and Refugees across Hull.
Lead partner for the Older Peoples Partnership Group; highlighting, championing and seeking opportunities to support older people across the City.
Royal British Legion project supporting beneficiaries, signposting and referrals.
Court Coordinators supporting vulnerable individuals through the magistrates court process.
Smoking cessation contract.
Fare Shares food offer through community members across Hull.
Cooking on a budget and healthy eating activities linked to Fare Shares and in partnership with Hull CC.
Community café in the Goodwin Centre.
Goodwin Community College delivering NEET, Apprenticeships and adult community learning.
European funded Enterprise project supporting business start-up.
Thornton Urban Gardeners; volunteer led community gardening and training in horticulture.
2 Ofsted rated Good early year’s nurseries in West Hull.
Registered with the Homes and Community Agency (HCA).
Delivering affordable quality rented property in partnership with KLM through the Empty Homes programme.
West Hull Radio.
Host to a number of arts and cultural groups, individuals and activities including Middle Child Theatre company and resident artists working within the community.
We have an annual turnover of approx. £6.6million. Employ 181 contracted staff and currently have 180 volunteers across the organisation. We work mainly in Hull with some focused delivery in the West, particularly within children and young people’s services.
HERIB (Hull and East Riding Institute for the Blind) is a registered charity which aims to improve and enrich the quality of life for people with sight loss in the Hull and East Riding area. Originally established in 1864, the charity now provides a range of both support practical and emotional support services as part of the rehabilitation process for almost 2,300 local people who are blind or partially sighted and living with long term sight loss conditions. It is this experience which means HERIB is recognised as the local expert in sight loss support. HERIB acts as a one stop point of contact for all advice/information about sight loss to the region and provides a wide range of support services which include: Home Visiting Scheme - HERIB’s home visiting service provides specialist advice and information for those people who can't get access our centre or would prefer to talk with someone in the privacy of their own home. Day Groups - HERIB’s Day Groups offer door-to-door transport from home and lunch followed by a variety of activities such as arts and crafts, quizzes and musical entertainment. Resource Centre - HERIB’s Resource Centre is open Monday to Friday from 9.00am to 4.00pm where staff can offer advice on a wide range of equipment such as magnifiers, talking clocks and many other daily living aids. Mobile Resource Service - Our Mobile Resource Bus regularly “drops in” at a variety of venues across the region to offer advice and assistance within the community. Sheltered Accommodation - Beech Holme Court is a sheltered housing development for visually impaired people containing twenty-two flats where tenants are encouraged to remain independent with support from HERIB. Clubs and Groups - The Beech Holme Tandem Club is based at HERIB and our visually impaired sports group holds regularly yoga classes at the centre whilst our SocialEYES group arranges outings and other activities. HERIB also hosts regular meetings by the Macular Society and local Glaucoma Support Group. WORKSHOPS & INFORMATION SESSIONS - Our informal workshops and information sessions aim to help people cope with the practical difficulties of living every day life with sight loss and are particularly useful for people who have been newly diagnosed with sight loss as well as anyone living with sight loss and their family members and/or carers. Independent Living Skills Workshops - HERIB offers a range of workshops to help anyone who is visually impaired learn specific skills which they may find useful including: Microwave cookery; Braille reading and writing; IT & technology including computers, smartphones and the use of specialist software for the visually impaired. Other Events/Activities include: Holidays; Exhibitions; Braille transcription service All services are aimed at reducing isolation, mental health issues, loneliness, anxiety, depression and increasing social interaction with a view to helping local people with sight loss live independently in the way they choose. For more information please visit: www.herib.co.uk
Hull & East Yorkshire Mind directory copy.
Our Mission
To promote the preservation of mental health and mental and emotional well-being
within the whole community by:
the advancement of education; and
the provision of facilities and services for social welfare, personal
development, recreation and social inclusion.
the provision of advice, assistance, counselling, guidance, treatment or any
facilities or services calculated to improve their mental health, emotional well-
being and conditions of life
Assist in relieving and rehabilitating vulnerable persons of all description and ages
and from all walks of life who are:
suffering from mental health disorders; or
suffering from anxiety or emotional or mental distress; or
developing or are at risk of developing mental health disorders or anxiety or
emotional or behavioural problems for any reason.
We have operated for over 38 years mainly in Hull and Outreach to 7 localities in
East Yorkshire, a population of over 600,00, but have delivered time limited contracts
in North East Lincolnshire, West Yorkshire and training throughout England. We
have staff 48 (38 WTE), All staff receive mandatory training;
Health and Safety; Personal Safety; Mental Health First Aid; Safeguarding Adults &
Children; Equality and Diversity; Data Protection and Information Governance
Role specific requires at least NVQ level 2/3 in; health and social care, psychology,
education/training, information, advice and guidance, additionally staff are trained in
cCBT, or similar therapies as well as PTTLS. For a few roles we require Social Work
or Counsellor registration to provide support to PLO1 and PLO2 student placements
with us. Managers additionally require NVQ level 5 in leadership and Management.
We support CPD by all staff.
Our services are.
Housing and Housing Management; Rehab and Recovery Support; Emotional
Wellbeing; Enduring Mental Health; IAG; Volunteer Mentors; Mindworks Training
Ltd. Courses chargeable to Public, Private and Third Sector, free to clients, staff and
volunteers; Bespoke Training Courses
Last Year we supported 1,494 individual, received 827 referrals and exited 670. 69
clients were of non British ethnicity. Clients also received 2,757 hours of volunteer
mentor support. We also dealt with 1422 information calls 34 of which were Crisis
Calls.
Hull CVS Information
NHS Hull CCG Community Services Procurement Provider Networking Event Hull CVS is a registered charity that was established in 1981 as a voluntary sector infrastructure support and development organisation, providing advice, development support, information, networking, strategic partnership work and a range of services to voluntary sector organisations and organisations using volunteers. As well as supporting the development of the local voluntary sector, we also specialise in directly delivering projects and services that are of benefit to local communities. Our current services are as follows: Volunteer Centre We are the accredited Volunteer Centre for Hull and in addition we hold the ‘Investing in Volunteers Award’. We support individuals by matching them to placements that meet their needs, as well as offering mentoring and training sessions to volunteers to prepare and support them in their volunteering roles. We have also developed strong links with local organisations, helping them to recruit volunteers. We conduct organisational health checks to make sure that they have all the necessary insurances, policies and procedures in place, and we operate a full package of training and support for organisations utilising volunteers. Volunteer Support Project This is a 5 year programme which aims to make volunteering more accessible to people who have extra support needs. This could be people who have mental health problems, those recovering from drug or alcohol misuse, people with physical and learning disabilities, ex-offenders, or people who come from an ethnic minority or whose first language is not English. Healthwatch Hull We deliver Healthwatch Hull, which was formulated from the Health and Social Care Act 2012 to give people a say in the commissioning and delivery of local health and social care services to ensure that services are tailored to meet local needs. Young Adult Carers Hull CVS delivers a service that extends the support available to young carers past the age of 16. Our service supports those who continue in their carer role past this age, supporting individuals who may face new challenges in their transition to adulthood. Direct Payments Hull CVS provides a direct payments payroll facility for people in receipt of the Individual Living Grant. Our dedicated payroll team takes the stress and worry away from individuals employing personal assistants, by processing the payroll for them and also ensuring that advice and support is provided efficiently and in line with HMRC requirements. Meeting New Horizons CIC Through our trading arm, we extend the delivery of services that are of benefit to the community to the wider Yorkshire & Humber region. Services delivered by this part of our Group include Healthwatch in the East Riding and North Lincolnshire, a Family Support service in North Lincolnshire, and a Macmillan Community Development and Support project in Doncaster. This project supports cancer survivors throughout their journey from diagnosis onwards. The service offers advice to people within their own homes, including supporting them to claim benefits they are entitled to and signposting to other organisations that offer support. The service also works with such support organisations, building their capacity to support people affected by cancer.
KIDS is a national charity providing a range of services for disabled children, young people and their families. Services currently available within Hull are: Designated Keyworker Service –The Designated Keyworker Service offers a single point of contact to families accessing more than one service or with multiple medical appointments. The Keyworker's main job is to work with other agencies (health, education, social care and the voluntary sector) to provide advice, information, emotional and practical support to families. SENDIASS (formerly Parent Partnership Service) - provides independent, impartial advice to parents and carers of children with special educational needs and helps them to make informed choices about their child’s education. The service also has a full time worker who can offer information , advice and support to young people in their own right. Independent Support – Independent supporter are available to support parents and young people through the transitional process of moving from a statement of special educational needs or learning disability assessment to an Education, Health and Care Plan. Inclusion Service, behaviour support. This service provides information and advice to parents of children with special educational needs who are at risk of exclusion from school. Holiday Playscheme and Youth Groups – a specialist service for disabled children aged 8-18 years, giving disabled children and young people the opportunity to enjoy a range of activities and outings having fun, whilst their parents benefit from a short break. Early Years – KIDS run a number of targeted play development sessions within Children’s Centres across the city for young children who are struggling to reach their developmental milestones. In addition to providing individualised learning programmes for children, the sessions are a great way for parents to become involved in their child’s learning and gain the support from other parents attending. Specialist Advocacy Service – this service supports disabled children and young people who require an advocate. The service is independent and is specifically for children and young people accessing short breaks, looked-after-children and those placed within independent settings. We can work with children from the age of eight up until the young person’s 19th birthday. Parent Participation – KIDS facilitates the parents forum, a group of parents who meet regularly with senior officers from health and the local authority to shape and improve services for disabled children in the city. Sleep Project – Providing both one to one sleep counselling support to families and the provision of Sleep Workshops. KIDS coordinates the overall service; with trained sleep practitioners working across health, social care, education and the voluntary sector. Parenting – KIDS coordinate and deliver the Stepping Stones parenting training programme for parents of disabled children. We also operate a parent to parent befriending scheme.
Background to Winner, the Preston Road Women’s Centre:
Preston Road Women’s Centre has been established in East Hull as a community anchor organisation for more than 10 years. It became a company limited by guarantee in February 2004 and a registered charity in November 2004. The organisation has delivered high quality services to local women and children in response to their expressed needs throughout its existence and is supported and led by women. Despite the challenging economic climate the organisation has continued to develop its services to respond to increased demand and need in the surrounding community. The organisation works with more than 800 women of various ages every year, enabling them to cope with crisis and develop themselves positively.
Safe dispersed accommodation: delivers safe accommodation for those in desperate need of it, the holistic wrap around services provided by the women’s centre integrated with safe accommodation delivers outstanding outcomes for those families and significant returns on investment for the public purse.
Specialist Domestic Violence and Abuse Support: This service works with women to offer practical and emotional support to help them live more safely in violent relationships and to escape from violent relationships. We assist them to deal with any Police prosecutions of the perpetrator, manage child custody issues and to rebuild their lives, including group and peer support.
Specialist Nursery childcare provision: Underpins all activities in the centre, providing registered, high quality childcare. Our staff have developed specialist expertise in looking after children recovering from the trauma of domestic violence and experiencing other significant social need associated with deprivation.
Young Women’s Participation project: Involvement and participation
opportunities for young women living locally to enable them to build skills and confidence and to find their voices. Trained staff and volunteers are able to provide a sexual health service providing advice, information and contraceptives to young people. We offer a cyberbabies project where young women are trained to look after a computerised infant so that they can understand what is involved in parenting and make informed decisions about deciding whether or not to become pregnant.
Comprehensive Volunteering programme: The women’s centre offers a range of opportunities for women to build skills and confidence through volunteering in a variety of work experience roles in the centre and the community shop.
Accredited training opportunities: Preston Road Women’s Centre is a recognised centre of learning by the National Open College Network. We offer a full programme of accredited and non-accredited learning aimed at enabling women to access training and qualifications to support them in their road to recovery and achieving their full potential. For some women, this is the first time in their lives they have had any educational achievement and the experience can be life-changing.