GCA June Newsletter 2015

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Oil and Gas Support Services (ONG) course is the latest addition to the GAC Corporate Academy portfolio, and launched in May.

The ONG course provides a strong foundation of understanding of the oil and gas industry in which we operate. It covers everything from the basics of the oil and gas industry and the economics associated with it, to essential terminology, GAC’s products and services, how we deal with customers and how we develop and retain the business.

“Providing support services to the oil and gas industry is becoming an increasingly important part GAC’s business. As a Group we are established in the key oil and gas hubs around the world and are building a portfolio of tailor made products and services for this industry. We are also increasing our customer base to include more and more of the major players in the oil and gas industry. This certified course will equip you with the awareness, knowledge and connections required to work with this important industry. It will also enhance your capabilities for future growth and success in the oil and gas support sector.”

William Hill, Executive Vice President, Oil and Gas.

Oil and Gas Support Services

GCA June Newsletter 2015

5

Interview

We took some time with Arun Julka, Regional Business Development Manager - Oil and Gas in the Middle East Region – who helped conceptualise and create the course with GAC Subject Matter Experts across the GAC World.

One of GAC’s strategic priorities is to expand our oil and gas business throughout the Group. Oil and gas is a very vast industry, covering various aspects of upstream, midstream and downstream related business functions. While GAC Group provides services to all these oil and gas functions, in terms of agency services and logistics support, the focus of oil and gas teams in GAC is mainly on the upstream sector. Therefore this was the primary focus for the Oil and Gas Support Services course. It is essential to understand this aspect of the business function and to be able to concentrate all our efforts on the business development, operations and training to grow the business in line with GAC’s vision and mission.

The appointment of Bill Hill as Executive Vice President - Oil and Gas demonstrates this commitment and this course will ensure that all GAC people involved in the oil and gas business have strong foundation knowledge of the industry and our own oil and gas business. The creation of the ONG course clearly demonstrates the value of GCA, harnessing the tacit knowledge within the organisation, to create a course that is specific and practically orientated to the GAC oil and gas industry. “It is essential to not only understand the various aspects of the oil and gas industry, but to also be aware of relevant services provided by the GAC companies to support the oil and gas projects and operations.

In addition, the in-house course has incorporated the GAC strategies adopted for oil and gas business growth and are key to develop a network of GAC oil and gas people around the world, hence expanding G2G business opportunities,” added Arun.

During the creation process, it became apparent the value that the various stakeholders in the oil and gas industry bring and the importance of understanding them and their project requirements, including understanding the economies of the oil and gas and the impact on the GAC business.

Find out more about the Oil and Gas Support Services course at http://www.gacacademy.com/oil-and-gas-support-services-ong.

The ONG course is aimed at all GAC employees, who are associated with the oil and gas business function, including Business Development, Operations (Agency, Logistics, HSSE, Marine), Accounts, IT and HR teams.

The objectives defined for the Oil and Gas Support Services Course are:-

• To introduce GAC reps to oil and gas exploration and production environment, activities and assets.

• To make GAC reps conversant with oil and gas support services.

• To understand business opportunities in oil and gas upstream.

ONG course participation will help to achieve following:-

• Good understanding of the oil and gas industry hierarchy and their needs, which will help GAC teams to focus our business development efforts accordingly, while fulfilling our tagline, “Delivering your strategy”.

• Building knowledge of GAC’s global capabilities and services to support oil and gas projects.

• Understanding of compliance and ethics as well as HSSE requirements of oil and gas business which will provide a qualitative improvement in the way we handle oil and gas clients / projects.

• Creating greater interaction and transferable synergy between participants in oil and gas teams (G2G cooperation), which will stimulate oil and gas business.