paysquare - safeshops café ter dolen brewery
TRANSCRIPT
SafeShopsCafé
Where cash meets mobile
Mitchell El Mehtouchi – Ronald Gorter
PaySquare?
3
Payment solutions
In store, website, app & integrated
> 40 years experience
120k customers
3
PaySquare
PaySquare joins forces with Worldline leading to improved payment services
4
PaySquare
Complementary Service portfolio covering the full payment chain
Improved innovation capabilities and time to market
Continued Equens-class reliability, robustness and security
The shopping journey
5
PaySquare
ORIENTATIONVisibilityAccessibilityLook & feelUser experiencePerformanceFunctional elements
SELECTIONShop entranceShop interfaceProduct searchProduct informationPrice & delivery detailsSelection enhancementSelection flows
TRANSACTIONShopping basketCheck-out entryOpt-inCheck-out-flow flowDelivery detailsPayment flowPolicies & services
DELIVERYOrder confirmationTrack & traceDeliveranceUnboxingReturns
CUSTOMER CAREFollow upFeedback optionsReview optionsCustomer careCustomer profile mgmt.
SCO
PE
SHO
P P
HA
SE
Bill paymentsOne Click Pay
ReconciliationWebshop designOnline marketing
Fast changing payment world
6
PaySquare
Increasing complexity
Channel integration
Payment methods – who will survive
Devices
Payment Service Directive II (level playing field)
Acces to the Account drives innovation (FinTech)
Interchange Fee Regulation drives level playing field
Blockchain technology
Single channelMulti
channelCross
channelOmni
channel???
Big
bigger
biggest
7
8
From shellsPaySquare
To Cash
9
PaySquare
Let‘s talk notes
10
Increase of use of cash in and value in 2014
Banknotes:
+ 6%, ultimo 2014 -17,5 bln bank notes
Total value of €1.016,5 bln
Coins:
+ 4,6%
Still dominant….but for how long…..
Bron : ECB
PaySquare
To electronic payments
11
PaySquare
To Online
12
creditcard (47%)
bancontact (23%)
online booking (13%)
Only 6% of Belgians compared to 33% worldwide uses mobile banking – growing trend
Global market
Source: Febelfin
PaySquare
To Mobile
13
55% of webshops has M-commerce solution
Pay any time any place
Brings worlds together
PaySquare
Internet Banking 89%
Mobile banking 17%
30% believes in its usefulness
52% owns smartphone
25-34, 55%
18-24 and 35-54, 48%
55+, 21%
Believe it or not : 79% of Belgian population never leaves home without smartphone, while only 63% has cash in their pocket.
14
Will cash ever meets mobilePaySquare
Where cash meets mobile
Why do people still use cash?No cards
No codes
In wallet
Believe it or not….by going mobile we do not need
Cards
Codes
And we have a wallet
We need more awareness and safety
15
PaySquare
16
Ga naar https://kahoot.it/#/
PaySquare Quiz