people & news 2014

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PEOPLE & NEWS Reuters Institute for the Study of Journalism Digital News Report 2014 In partnership with

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Reuters Institute for the Study of Journalism, Digital News Report 2014

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Page 1: People & News 2014

PEOPLE & NEWSReuters Institute for the Study of Journalism

Digital News Report 2014

In partnership with

Page 2: People & News 2014

Background and methodology

One of the largest news surveys in the world –online news habits of more than 18,000 people in ten countries Research conducted online in January/early February 2014

Additional analysis of key themes, country level insights from network of partners

*

Page 3: People & News 2014
Page 4: People & News 2014

Role of smartphones a key agent of change

Traditional media continues to dominate online usage in the UK, but this is not the case everywhere

Payment for news and the move to subscription

Rise of the reporter as a key focus of trust and engagement

 

Key points

Page 5: People & News 2014

Smartphones and tablets

Page 6: People & News 2014

Consistent pattern of strong growth in all markets

• 8b Which, if any, of the following devices have you used to access news in the last week?

• Base: All (total sample in each country)

37% access news weekly

ALL TEN COUNTRIES

Strong growth in SMARTPHONE news access

UK USA France Germany Denmark

28% 28%

20% 21%

32%29% 28%

24% 22%

43%

33% 31%35%

32%

52%2012 2013 2014

Page 7: People & News 2014

UK penetration now higher than US – but still behind Denmark

• 8b Which, if any, of the following devices have you used to access news in the last week?

• Base: All (total sample in each country)

20% access news weekly

ALL TEN COUNTRIES

Strong growth in TABLET access

UK USA France Germany Denmark

8%11%

6% 6%

13%16% 16%

11% 10%

25%23%20% 19% 17%

36%

2012 2013 2014

Page 8: People & News 2014

Impact and value of new devices

• Increasing the frequency with which we access the news

• Increasing the access points for news

• Encouraging payment for news

“in the café or at the bus it’s right there, you have all the news at your fingertips”

Page 9: People & News 2014

Smartphone Tablet

56%

20%

55%

23%

48%

25%

35%

23%22%17%

Smartphone and tablet by age18-24 25-34 35-44 45-54 55+

35-44 group (+9%) driving smartphone growth

Smartphones are still more popular with younger age groups. Tablets are used equally through age groups but with a significant bulge with the 35-55 group. Smartphone news users and Tablet news users both skew male

44-54 group (+7%) driving tablet growth

Smartphone and tablet demographics

Page 10: People & News 2014

OPT9a. Thinking specifically about when you look for news on a MOBILE, which of the following statements most applies to you? Please select one

Use of apps increases with smartphone and tablet

Mainly apps mainly browser

41% 42%47%

38%

2013 2014

SMARTPHONE

Apple users are significantly more likely to use news apps to download an app from a store (59% vs. 37% non iPhone owners)

Smartphone users are more likely to use apps than mobile browser

Page 11: People & News 2014

Smartphone users tend to access fewer new sources and brands with strong app propositions do best

On a smartphone, news brands with strong app proposition such as the BBC and Sky News & Mail Online tend to thrive. General aggregators are losing out

Page 12: People & News 2014

Multiplatform worldIn general new devices are not replacing TV, radio or print, though usage patterns are changing an becoming more complex

Page 13: People & News 2014

From brand’s point of view …It’s an increasingly complex world. Different devices are used at different points through the day

Page 14: People & News 2014

From audience’s point of view …

GENERATIONAL SPLIT: Older people prefer a newspaper ‘edition’ or scheduled ‘TV broadcasts’, whereas younger respondents access news throughout the day – mainly online

Page 15: People & News 2014

Newspaper brands overall reach

Page 16: People & News 2014

Newspaper usage across platforms

Finland Denmark Spain Italy Germany Japan Urban Brazil

UK USA France

93%

83% 81% 78% 75% 75% 74% 72%

58% 55%

82%

67% 68% 67%

48%

31%

49%

35% 33%40%

Combined reach Online newspaper

Q5. Which, if any, of the following have you used to access news in the last week? Base: All markets 2014 – UK: 2082; Germany: 2063; Spain: 2017; Italy: 2010; France: 1946; Denmark: 2036; Finland: 1520; USA: 2197; Urban Brazil: 1015; Japan: 1973

With the exception of France and USA, newspapers reach three quarters of all those interested in news - through a combination of print and online.

Page 17: People & News 2014

Q5b. Which, if any, of the following have you used to access news in the last week? Showing answers for Huff Post and Buzzfeed only

Huff Post Buzzfeed

US 17% 5%

UK 9% 3%

Italy 5% -

France 5% 1%

Spain 4% 1%

Germany 3% 1%

Brazil - 1%

New challengers

Page 18: People & News 2014

UK brands suffering less disruption

Page 19: People & News 2014

Paying for news

Page 20: People & News 2014

Paying for news

Overall numbers still low but an increasing proportion are moving to online subscription with 1. Times 2. Telegraph 3. Sun

Page 21: People & News 2014

Who is paying for online news?

Page 22: People & News 2014

Motivations for paying for news

Page 23: People & News 2014

Motivations for paying for news

Page 24: People & News 2014

Role of the reporter as driver of engagement

Page 25: People & News 2014

The influence and value of individual journalists

In Spain, France and the United States the journalist is considered important for trust. In UK, Finland and Germany the brand is the most important driver

Page 26: People & News 2014

The influence and value of individual journalists

In Spain, France and the United States the journalist is considered important for trust. In UK, Finland and Germany the brand is the most important driver

Page 27: People & News 2014

64% of Twitter users follow a professional news account

• 48% follow a journalist• 40% follow a breaking news account• 28% follow a general newsbrand

Who follows “news” accounts among Twitter users

Page 28: People & News 2014

Launch:

Thursday 12th JuneEdelman, London

Friday 13th JuneEditors News Summit, Barcelona

More Information

www.digitalnewsreport.org

Page 29: People & News 2014

A closer lookat newsbrands

in the digital world

Page 30: People & News 2014

Newspaper brand readers are deeply involved with all things digital

MORE…

Devices Interest Engagement

Social Interactive Experimental

Page 31: People & News 2014

Digital newspaper brand readers are.....

56% more likely than the average

internet user to read news on a

tablet

Page 32: People & News 2014

Digital newspaper readers are.....

36% more likely to read news on a

smartphone

Page 33: People & News 2014

Digital newspaper brand readers are.....

67% more likely use Twitter for news

Page 34: People & News 2014

Digital newspaper readers are more likely to access

Page 35: People & News 2014

Newspaper brands reach nearly three-quarters of the UK online audience

Q5 Which, if any, of the following have you used to access news in the last week? All UK daily and Sunday titles, print & online, plus London Evening Standard , Metro. Excl. national newspaper in Scotland, Wales or Northern Ireland. Base: 2082 UK internet users

29.5million readers

=72%accessed a newspaper

in any format duringthe last week

Page 36: People & News 2014

Print 84%

Which platforms do newspaper readers use?

Base: 1494 newspaper readers

Computer

36%

Tablet

15%

Smartphone

16%

% of all newspaper readers using each format last week

Page 37: People & News 2014

Youngest readers favour digital newsbrands

18-24 25 to 34 35 to 44 45 to 54 55-64 65+

63% 63%67%

72%79%

85%

43%47%

54%

63%

72%79%

49%

37% 38%34%

28% 30%

Read any newspaper last week Print newspaper Digital newspaper

Q5 Which, if any, of the following have you used to access news in the last week? All UK daily and Sunday titles, print & online, plus London Evening Standard , Metro. Excl. national newspaperin Scotland, Wales or Northern Ireland. Base: 2082 UK internet users

Page 38: People & News 2014

Most popular commercial news source

Digital newspaper

Print newspaper

Facebook

Twitter

ITV broadcast

Sky TV news

YouTube

Sky online

ITV online

Commercial radio

41%

39%

30%

26%

16%

16%

13%

9%

6%

6%

56%

46%

35%

23%

10%

11%

10%

10%

1%

4%

21-24

18-20

Q5 /Q12B Which, if any, of the following have you used for news in the last week? Base: 124 aged 18-20, 143 aged 21-24

Page 39: People & News 2014

Impact of devices

% accessing digital newspaper brands last week

Base: 1598 device users

37One device

% 50Two devices

% 65%

Three+ devices

Page 40: People & News 2014

Tablet newspaper readers

read newspapers on their tablet last week

Base: Total sample 2082 internet users who have accessed the news

4.5m

Page 41: People & News 2014

Base:481 who access news via their tablet

Tablet readers are highly engaged with newspapers overall

read a newspaper on tablet46%

read a print newspaper65%

read a digital newspaper54%

total newspaper readership81%

People who read news on their tablet...

AND

Page 42: People & News 2014

Smartphone newspaper readers

4.9mread newspapers on their smartphone last week

Base: Total sample 2082 internet users who have accessed the news

Page 43: People & News 2014

Base: 635 who access news via their smartphone

Smartphone readers are highly engaged with newspapers overall

read a newspaper on phone35%

read a print newspaper57%

read a digital newspaper48%

total newspaper readership73%

People who read news on their smartphone...

AND

Page 44: People & News 2014

Which devices do digital newspaper readers use?

% of all digital newspaper readers using each device last week

Computer

71%

Smartphone

33%

Tablet

30%

Base: 746 digital newspaper readers (Q5), users of each device who accessed digital newspaper last week (Q19): computer 554, smartphone 245, tablet 225

Page 45: People & News 2014

More frequent access

57%

62%

66%

70%

28%

24%

24%

21%

Several times a day Once a day Q1b Typically, how often do you access news?Base: 2082 internet users (excl those who had not accessed news in previous month), 1253 print, 746 digital, 505 print + digital newspaper readers

UK internet users

Page 46: People & News 2014

More interested

News Lovers Daily Briefers Casual users

UK internet users Print + digital newspapers

19%

29%

52%

29%

16%

55%

Base: 2082 internet users, 505 print + digital newspaper readers

Page 47: People & News 2014

Multiplatform readers are more interested in news

UK internet users

Print newspapers

Digital newspapers

Print + digital newspapers

64%

72%

75%

79%

% Very/extremely interested in news

Q1c. How interested, if at all, would you say you are in news? Base: 2082 internet users, 1253 print, 746 digital, 505 print + digital newspaper readers

Page 48: People & News 2014

News lovers read newspapers

8.1 million readers

=

84%of News Lovers are newspaper readers

Page 49: People & News 2014

Digital newspaper readers more engaged with fast and slow news

Followed a live news page

within a website

Used an app Looked at a list of news headlines

Read longer news stories or articles

Looked at a sequence or gallery of pictures

about news

Read a news blog

Viewed a news graphic/infographic

Watched news video

Listened to news audio

More likely to have……

Page 50: People & News 2014

Digital newspaper readers more engaged with fast and slow news

Looked at a list of news headlines

Read longer news stories or articles

Watched news video

Look at a sequence or gallery of pictures about news

Used an “app” on my smartphone to access news

Followed a live news page within a website

Used an “app” on my tablet to access news

Read a news blog

Listened to news audio

Viewed a news graphic (infographic)

59%

43%

16%

14%

13%

8%

7%

7%

5%

4%

74%

61%

23%

20%

20%

12%

12%

13%

9%

7%

Digital newspaper readers UK internet usersQ11. Thinking of the way you looked at news online in the last week, which of the following ways of consuming news did you use? Base: 2082 accessing news last week, 746 digital newspaper readers

Page 51: People & News 2014

Multiplatform newspaper readers are 75% more likely

to share a news story

More active on social networks

Multiplatform newspaper readers are 75% more likely to comment on a news story

Q13. During an average week in which, if any, of the following ways do you share or participate in news coverage? Base: 2082 UK internet users, 505 print + digital newspaper readers

Page 52: People & News 2014

56% of all people sharing news via social media are digital newspaper readers

More active on social networks

55% of all people who comment on a news story

are digital newspaper readers

Q13. During an average week in which, if any, of the following ways do you share or participate in news coverage? Base: 2082 UK internet users, 746 digital newspaper readers

Page 53: People & News 2014

More active, more frequently

Digital and multi-platform newspaper readers share, comment and discuss with friends more often than average internet user

OPTQ13B How frequently do you do each of the following? Base: 2082 UK internet users, 746 digital newspaper readers 505 print + digital newspaper readers

Page 54: People & News 2014

Paying for news

Bought a printed newspaper Paid for digital news

49%

7%

47%

17%

UK internet users Digital newspaper readers

Page 55: People & News 2014

Brand and journalists create loyalty

Quality of specific area

No other way to access valued content

Special offers/subscribers’ club

Quality of specific journalists

Brand I prefer

Access when/where I want

Broad range

19%

12%

18%

38%

45%

32%

57%

10%

18%

18%

33%

37%

43%

45%

Start subscriptionStay subscribed

OPTQ7b&c. What were the three most important factors in taking an online news subscription in the first place? What are the most important factors in keeping you subscribed to an online news product (chose up to three) Base: 78 digital newspaper readers with subscription

Page 56: People & News 2014

Brand and journalists create trust

Brand Journalists

63%

44%

74%

59%

UK internet users Multi-platform newspaper readers

% saying important contributor to trust in news source

Q5e_1. To what extent are the following important to you in terms of whether you trust a source of news. Base:2082 internet users, 505 print + digital newspaper readers

Page 57: People & News 2014

Summary for newspaper brands

Central, influential role

Massive audience – 73% of UK online population

New audiences and interactions

Growth through devices

Trusted destinations

Page 58: People & News 2014

More information

www.newsworks.org.uk

www.digitalnewsreport.org