presentation about lotus notes 8 functionality

Why upgrade to Lotus Notes 8Take II - Competitive Edition

September 5. 2008

IBM Lotus Software

Innovation is about people!

… . all in context

Profound changes in the global business environment

People are….• driven to collaborate

• pervasively connected to each other

• pervasively connected to information

• have increasing access to expertise

• increasingly make time efficient well informed decisions

• Sharing all sorts of information2IBM Lotus Software

What is the end-user outset today?

3IBM Lotus Software

The opportunity to empower employees has never been greater

With the right tools and resources, there is no limit to what your people can do for your business

Users:

S ingle, unified view for collaborating and communicating effectively

Developers:

S tate-of-the-art RAD application development tools

Administrators:

Control of the desktop and the collaboration budget

4IBM Lotus Software

Bringing it all together in one collaborative experience BlogsBlogs

BookmarksBookmarksActivitiesActivities

InstantInstantmessagingmessaging

OfficeOfficeproductivityproductivity

FeedsFeeds CommunitiesCommunities

BusinessBusinessinformationinformation

LOB applicationsLOB applications

Email / CalendarEmail / Calendar

Profile informationProfile information

5IBM Lotus Software

Productivity

Composite apps. Documents & Content

Activities, blogs

IM/UC 2Profiles

Access to information and expertice in context

Integrated desktop

Email / Calendar Feeds, Wiki’s

Notes 8 – a rich yet simple face to collaboration- An integrations hub for “new ways of working”

6IBM Lotus Software

IBM Lotus collaboration product strategy

Interaction og client functionality (on-line or off-line)

InformationBusiness process

MobilBrowserRich klient Portal RSS/AtomWindows/Office eForms

Composite application framework

7IBM Lotus Software

So what do I get with Lotus Notes 8 ?

• A much improved, cool new user interface• Improved productivity with quick access to information• Stream-lined email, contact and calendar features• Edit, create and share documents - all from inside Lotus Notes• Integrated instant messaging and awareness*• Handle inbox “overload” with personal and public document

libraries* • Advanced search options built into Lotus Notes• Innovation: Composite applications, Sidebar & plug-ins,

Widgets, Live text• Incremental new “stuff”: In-line spell check, recent contacts,

threaded inbox view, Mail box size indicator

* Can be enhanced with full version of Lotus Sametime & Lotus Quickr8IBM Lotus Software

Lotus Notes 8 – a closer look

9IBM Lotus Software

Integrated presence

and IM Horizontal and vertical preview pane options

Recipient icons and

flags

Conversation threads

Color coded messages

Additional niceties ... (Mail)

Automatic look-up of recent contacts

Instant spell checking

Spell check in another language

Recall message

Multi-level text undo

11IBM Lotus Software

Additional niceties ... (Calendar)

Two time zones New Out of Office functionality:

- Hours

- Server taks - Instant Out of Office response

Check/Uncheck people during meeting planning


Collaboration – where was it now?


A personal favourite - Swiftfile

• Get easy access to move mail to folders

• Three likely folders suggested• A spot of artificial intelligense• Available both for Notes 7 or 8, but

use it as an upsell

IBM Lotus Software

16

Lotus Notes 8- Sidebar and plug-in model

• Unique new sidebar innovation• In-place contextual

applications• Ease of access

– Most functionality only 1-2 clicks away

• Out of the box integration points– RSS Feeds– Activities– Calendar “Day at a Glance”– Sametime– Lotus Quickr

• Widgets• Extensions to the already extensive

application development model. Add your own applications

IBM Lotus Software

The more advanced stuff: Composite Applications

• Start thinking of the Lotus Notes Client as an application integration hub

• Combine Information from different sources• Reducing time spent on correlation information• “Integration at the glass”• Modernice existing applications

– Tie existing applications with other or new applications

• It is more than just a Lotus Notes application– Is this a Portal ?

• The possibilities are endless

Let’s look at some examples for inspiration ...


IBM Lotus Software

And in Lotus Notes 8.0.1 – Live Text and Widgets

Getting something like this ...

Collect widgets Wire them to text => Live Text!

Perform business actions with a single click Automate common searches and look ups

Auto-recognize common text strings Present relevant, real-time information


R ich client Browser Mobile

IBM Lotus Notes IBM Lotus Domino Web Access – Lite mode

IBM Lotus Notes Traveler

Transparent access


iNotes Lite


Notes Traveler

• Response to popular demand• Push model• Basic wireless mobile replication

solution for Lotus Domino email/PIM data

• Runs directly in the Domino server as a server task

• Support for Microsoft Windows Mobile 5 and 6 (Professional and Smartphone)

• Nokia support slated for 8.5 (S60 Symbian)

• Communicates over a Secure Socket Layer (SSL) connection offering 128 bit encryption

– Optional mobile VPN

• Licensed as part of Domino• Extended device support and richer

offerings available from third party28IBM Lotus Software

Lotus Notes 8.0.1 gave us ...

• Mail– Default to reply without attachments– Quota Gauge– Send documents from Symphony

• Document compression• Composite applications• Relative links• Citrix 4.5 Support (8.0.2!)• New ToDo UI• Calendar • Dual Time Zone• Delete warning in the

calendar


... And the Domino 8 server

• Continued improvements in administration and performance

• Out of Office as server service• Lotus Traveler – push mail• TCO improvements:

– 30% I/O – 20% lower CPU usage– 25-30% less disk usage

(Design+data compression)

• Mail quota indication• DB2 as Domino data repository• Tivoli Directory Integrator

• Internet login lock-out• Inbox ”cleaning”• Automatic bookmark

redirection (rename/move server, move applikation)


Lotus Notes and Domino 8.0.2

• Performance improvements– Reduced memory footprint– Improved client start time– Improved client responsiveness– Goal: to run comfortably on a Thinkpad 2GHz T30 w. 1 GB memory

• iNotes Ultralite (iPhone browser support)• 64-bit Citrix support


iPhone support – iNotes Ultralite

• Basic Mail, Contacts and Calendar• Included in the mail file design as of 8.0.2• Common Email functions

– Inbox views and navigation– Read message– Compose message– Reply to/Forward message– Address Lookup

• Supports Apple Safari on iPhone series 1 and 2– Support planned for other devices (intentional and

occasional)– Also works in Firefox for demo purposes etc.


And we are STIIL backward compatible!

• No “Rip-n’Replace” - Notes and Domino 8 is compatibel with earlier versions:– Same infrastruktur– Same data store– Same securitymodel– Same Directory– Same administration tools– Same replicationmodel– Same APIs – and more

• And Innovation forcollaboration


Microsoft - why worry?

• Microsoft has asked their sales and partners to reach out to Notes customers before they upgrade to Notes 8. Once on Notes 8 their willingness to go the Microsoft way is reduced considerably – the window of opportunity is closing

• An indication to us of the importance of driving the Notes 8 upgrade!

”If Microsoft can replace everything else in the stack for the smaller customer, it will do everything in its power to do that” - Mike Gilpin, Forrester Research Director


Notes and Domino – much more than just e-mail

”Calling Lotus Notes a mail solution and comparing Lotus Notes to Microsoft Outlook, is like asking Tiger Woods to go 18-holes with his putter.”


Microsoft planted messages - FUD

Messages that are recurring to much to be occasional:

2. “Outlook and the Microsoft UC2 solutions have a nicer UI”3. “Users love Outlook and use it at home.”4. “No one else in your line of business use Lotus Notes.“5. “Candidates for your future merger and acquisitions are likely

to run Exchange.”6. “You have too many Domino applications. A Microsoft decision

will lead to fewer and more targeted applications”

Fight the FUD!


The subjective argument – enter the beauty contest now

• Notes 7 was released in the fall of 2005• Notes 6.5 was released in the fall of

2003, support ending April 30. 2009• Your customers are comparing 3-5 year

old technology to Outlook 2007• How to counter the taste argument


”It is ugly as shit – especially Outlook 2007”- Wanderingstan blog

Users love Outlook and use it at home – Not true!

• Business usage patterns are not the sameas home use of Outlook/Outlook Express

– Microsoft estimates that <10% use Outlook at home!

• Tools such as Facebook, Hotmail, Google, MySpace, Skype, LinkedIn and other web 2.0 technologies are at least as important to the private user

• Home e-mail is dominated by Hotmail, G-mail and POP3/IMAP ISV solutions accessed through Thunderbird or proprietary browser solutions

– Outlook is not a preferred home use client model

• Microsoft is not promoting the use of Outlook 2007 for private email• Office 2007 Home & Student Edition does not include Outlook• Vista no longer comes with Outlook Express (no new developments

for 5 years)• New mail experience – Windows Mail - does not resemble Outlook• Microsoft is moving home users to Windows Live, unsuitable for

corporate use38IBM Lotus Software

The grass isn’t always greener over there…

Source: Ferris Research, Exchange 2007 Implementation Issues, December 2007. With permission

How difficult do you find the Exchange 2007 upgrade to be?

“Within the land of IT, nothing is a bigger pain to own, manage and run than Microsoft Exchange. Everywhere you go customers have horror stories about the installation, maintenance and, above all, up-time of their Microsoft Exchange implementations. And worse yet, they will all tell you they are paying top dollar for the privilege because the expertise needed to successfully run a Microsoft Exchange server is some of the most expensive in the IT labour pool.”- Michael Vizard, eWeek, September 2007


The Microsoft alternativeThe Outlook for Exchange is cloudy

• Rigid requirements - New 64-bit server requirement in Exchange• Creeping dependencies – SQL Server, Windows Server etc.• Exchange no longer supported as an application platform -

Existing API’s are withdrawn• No upgrades just migrations

– Exchange 2003 will not upgrade to Exchange 2007– Exchange 2007 on Windows 2003 will not upgrade to Windows 2007– No rolling upgrades– No mixed environments

• Complicated and expensive (active-passive) clustering• Application capabilities scattered over multiple clients and

interfaces


"S harePoint does a lot of things , but it does very few things very well. - S hawn S hell, CEO of Consejo, author of The S harePoint Report 2008 from CMS Watch

STEVE

"What’s the question? S harePoint is the answer


CMS Watch – Portal comparison study

• ...CMS Watch identifies seven common enterprise portals, of which MOSS excels at two: Collaboration and Web Development.

• "For use as an enterprise portal, MOSS will remain an unlikely fit for most e-business scenarios or enterprise-wide deployments in large organizations"

• "MOSS adds a long set of new features, but MOSS should still only be considered for departmental collaboration or intranet scenarios in mid-market organizations already using Microsoft intensively"

• ...the most value from enhanced Office integration will come to those enterprises concurrently upgrading to Office 2007. Customers on older versions of Office may find their usability mileage varies.

• As with the previous version, ease of installation obscures difficulty in customization and ongoing maintenance; administrators can easily get in over their head.

• "Microsoft has tried to go 'enterprise' in the impressive breadth of MOSS capabilities, but not necessarily in their depth and scalability”


MOSS enters the valley of disappointment

• SharePoint will continue to grow at viral rates as a low cost, low touch, document collaboration system. But in 2008 we will see the start of a noticeable backlash, particularly among larger enterprises

• The backlash will be two-fold. First larger enterprises will exhibit major compliance and litigation discovery issues across numerous unmanaged and unaccountable SharePoint locations. You will also see a backlash against sizable development costs and times to build maintainable applications in the MOSS environment.

• With the more complex SharePoint projects struggling to launch, customers are realizing a disconnect between Redmond's heavy promotion and the realities of a product that is significantly less out-of-the-box than most expect.

Source: http://www.cmswatch.com/Feature/172-2008-Predictions?source=EM43IBM Lotus Software

Looking for additional sales / upsell ?



Lotus Sametime in Notes 8

Lotus Sametime entitlements

CapabilityEntitled in Notes

7Entitled in Notes 8 Available with

Sametime License

Presence Yes Yes Yes

Instant Messaging chat Yes Yes Yes

N-way chat Yes Yes Yes

Sort contact list Yes Yes Yes

Show short names Yes Yes Yes

Show online only Yes Yes Yes

Time stamps Yes Yes Yes

Chat history Yes Yes Yes

Rich text N/A Yes Yes

Emoticons N/A Yes Yes

Emoticon palettes N/A Yes Yes

Business card display N/A Yes Yes

Contact type ahead N/A Yes Yes

Spell Check N/A Yes Yes


Sametime entitlements (cont.)

CapabilityEntitled in Notes

7Entitled in Notes 8 Available with

Sametime License

Full Sametime client or any external clients No No Yes

Web conferences/Instant Meetings No No Yes

Sametime Toolkits (including ST Links) No No Yes

Sametime Gateway (Public IM) No No Yes

Mobile access/Sametime Mobile No No Yes

Selective who can see me No No Yes

Set alerts No No Yes

Send File (File Transfer) No No Yes

3rd party telephony or multi-way video No No Yes

Voice chat N/A No Yes

Video chat (native point-to-point video) N/A No Yes

Multiple Sametime communities N/A No Yes

Set geographic location N/A No Yes

Screen capture tool N/A No Yes

Selective DND N/A No Yes

IM-specific plugins N/A No Yes


The Sametime product family


Moving from Lotus Quickr Entry to Lotus Quickr

Lotus Quickr Entry-Each user can get 1 file store

-No places as such-But all the connectors are there

-So ...


Integration with Lotus Quickr


What about saving the entire email ??

• In the same way users are able to save attachments into Quickr places, Lotus Quickr 8.1 will allow Notes users to save the body of the email as well.

• By doing so, the email itself can become part of the Quickr place and can be managed, accessed, archived, and controlled alongside all of the other relevant team content


IBM Lotus Software

Lotus Connections is superior to Microsoft SharePoint

• On stage comparison held June 10. in Boston hosted by The Burton Group

• Lotus Connections came across as a clear winner of the comparison, and the success has resounded on blogs since then

• Leverage the momentum attained from this event to take on and entice competitive accounts with Connections

• Ask for materials from IBM

IBM Lotus Software

”IBM came across as a clear winner”- Mike Gotta, The Burton Group

55

Microsoft licensing best practises

• Microsoft is not telling your customers the full story – they need to watch out for the trap!

• An EA with Microsoft is an expensive way of acquiring Microsoft software

– Windows Professional Upgrade is rarely used - and costly– Buy Office Standard Edition as and when needed– Don’t buy things you do not use

• Additional licensing is required for SharePoint, Exchange and Office Communication Server to access most new functionality

• Substantial cost in SQL Server– Use SQL Server processor based licensing– Additional compared to many IBM solutions

• Total cost savings potential 35-80%• Customers with an EA needs to oust Notes

to attain value from their EA• Engage with customers and Microsoft

customers alike (1.000 user minimum)

”We’re continually surprised by the number of companies that don’t take the time to conduct a financial analysis of the costs and benefits of SA”

Let’s do something and do it quickly, because I’m sitting on a

big pile of cash over here.”

IBM Lotus Software

Summary

You should be very enthusiastic about Lotus Notes 8 New ways of working – but still very much Lotus Notes Lotus continues to add value and bring innovation to the

collaboration space The way people collaborate keeps changing – new ways of working

– Notes 8 keeps up with the latest trends Keep getting additional value from your past investment This is not just about email – we are beyond that Notes 8 is still just another easy upgrade Sell what’s there now even if 8.5 looks even more promising Current applications live happily ever after IBM Lotus collaboration is far superior to the competition. Use

Notes 8 to make sure the customer realizes this

Let your customers reap the benefits of Lotus Notes 8 today!56IBM Lotus Software

Additional information

• Competitive resources in the Nordics– Norway : Arne S. Nielsen, [email protected]– Sweden : Fredric Wahlsten, [email protected]– Finland : Caj Eklund, [email protected]– Denmark : Niels J. Hansen, [email protected]

• Notice: The Lotusphere 2009 web site is now on-line– Abstracts needs to be entered before September 26.


mailto:[email protected]




Notes 8.5 – what can we expect ?

Goals of Domino 8.5

• Simplify Notes Identity management and authentication– Eliminate need for Lotus Notes password for authentication– Simplify Notes ID management

• Reduce storage costsOptimize and reduce attachment storage

– Further reduce I/O bandwidth

• Improve quality of service – Reliability initiatives– Domino Configuration Tuner (DCT)– Dynamic Group Policies

• Modernize Domino application development– Deliver major improvements in Domino web application server and

development tools– Domino Designer in Eclipse

Simplify Identity Management

• For Users:– Eliminate need to enter Notes password– Simplify “forgotten password” and “lost ID file” recovery– Eliminate need to manually keep multiple ID files consistent

• For IT:– Greatly simplify Notes ID management: manage, update and distribute ID‘s– Allow Notes user and group information to be stored and managed in non-

Domino LDAP directories

Calendar federationChoose the type of

calendar to add

Roaming ...

Key Notes 8.5 Roaming Themes

Simplify roaming and enhance deployment– Policy-based roaming admin– Simplified end-user dialogs– ID Vault integration– Serviceability focus

Enable roaming for Notes standard– Roam XPD/Eclipse-based settings and data– Includes all client settings in preferences panel– Includes Feeds and Widgets

Support new file-server roaming mode– New option for roaming data to file server– LAN-based roaming – Does not require a local Domino server

64

Modernizing Domino Web Applications


65

Modernizing Domino Web Applications

presentation about lotus notes 8 functionality

Technology