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    Presentation on Academic phase of Training, its Learning, and Vision of the

    Deputy Directors of 2010 Batch.

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    Brief profile of the trainees.Particulars DetailsNumber of Trainees 58

    Average age 34.5

    Educational Qualification

    Post Graduate-(18), Graduate (40)

    Science (21), Commerce (19), Arts(18)

    Engineers(5), CA/CS/MBA (13)

    Average experience in number of

    years

    9 years in responsible capacity.

    Nature of previous organisations. Banks and Insurance (15),ESIC(14),IA & AD (13),Telecommunication (7)

    Others (9)

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    N eed for training.y Awareness about the nature and purpose of ESIC.

    y Unlearning of the previous mindset and attitude.

    y Laying the ground work for preparing a batch of officerscapable of handling the present and future challenges beforeESIC.

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    Ov er v iew of the training programme tillnow.

    Particulars Period Details

    Phase 1 16-09-10 to 29-09-10 Training at NTA, on introductionto nature and purpose of ESIC and

    core areas of ESIC.

    Phase 2 01-10-10 to 10-12-2010 Institutional trainings at variousinstitutes.

    Phase 3 13-12-2010 to 13-01-11 Detailed training at NTA on thematters related to Benefits underESIC Act, Revenue of ESIC and theFinance and Accounting function atESIC

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    1 st Phase: N TA(15 th to 29 th September 2010)Objective: To give an overviewof functioning of ESIC .Ma jor topics covered: -

    Introduction to ESIC andESI, Act 1948.Objectives of the ESIC.Overview of theOrganisational structure of

    various branches of ESIC.Working of variousbranches of ESIC.

    H ighlights.y Interaction with Shri C.P.

    Singh and Shri R.K.Tripathi,Members, ESIC.

    y Role play on various issuesrelating to theimplementation of ProjectPanchdeep.

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    22 ND P P HASE HASE

    I I NSTITUTIONALNSTITUTIONAL T T RAININGS RAININGS -- AA N N OO VERVIEW VERVIEW

    Period Institute Course Title

    01.10.2010-30.10.2010 Yashwant Rao Chavan Academy of Development Administration(YASHADA), Pune

    Management DevelopmentProgramme

    31.10.2010- 02.11.2010National Insurance Academy (NIA),Pune Programmeon Life and Non-Life Insurance

    08.11.2010- 13.11.2010Institute of Secretariat Training andManagement (ISTM), New Delhi

    Course on Administrationand Vigilance

    15.11.2010-20.11.2010 Jim Corbett National Park and Nainital Study Tour

    22.11.2010-26.11.2010 Indian Institute of MassCommunication (IIMC), New Delhi

    Communication Workshopfor ESIC Officers

    29.11.2010-10.12.2010 National Institute of FinancialManagement (NIFM), Faridabad

    Enhancement of AnalyticalSkills for Rational Decision

    Making

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    M anagement De velopment Programme at Yashada, Pune(01-10-10 to 30-10-10)

    Particulars Details

    Objective Development of Managerial capability

    Methodology Lectures on various topics, formation of groups, grouptasks, role plays and field visit

    Areas of training

    Knowledge of different laws such as Cr.P.C., I.P.C., RTI,Industrial and labour laws etc

    Public Private Partnership, Six sigma technique,Knowledge management etc

    Leadership, Motivation, Conflict Resolution,Organisational behaviour, Team Building etc

    Presentation Skills and Book Review

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    Programme on Life and Non-Life Insurance atNational insurance Academy, Pune(30-10-10 to 02-10-10 )

    y The main objective of the training was to give an overviewof insurance business.

    The main area of training were:y

    Principles of Insurance,y Overview of Life Insurance and General Insurance business

    in India,y Various insurance products,y Essentials of health insurance,y The nature and scope of Actuarial science in life insurance

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    Course on Administration and Vigilance by ISTM(08-11-10 to 13-11-10)

    y The objective of the training was to impart knowledge aboutService rules, and Office procedures.

    The main points learned were:y Fundamental rules, and supplementary rules;y

    Fixation of pay;y CCS (CCA),Rules;y Leave Rules;y Provisions relating to Promotion;y Rules relating to TA/DA;y Departmental inquiries and proceedings related to Major and

    minor penalties;y Reservation in services and maintenance of roster etc.

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    Study tour to Jim Corbett National Park(15-11-10 to 17-11-10)

    The study tour to JimCorbett National Park wasorganised with activeinvolvement of Shri.S.K.Chandola, PrincipalConservator of Forests,Uttarakhand. The main pointslearned were:

    y Importance of conservationof forest and Project Tiger;

    y

    The importance of tiger inthe ecosystem of the forest;y Issues involved in

    management of forests.

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    Study tour to N ainital(18-11-10 to 20-11-10)

    During this tour we had an interaction with several personsengaged in the conservation of the Himalayan Ecosystem.During the tour we could better understand the:

    y

    The causes and impact of Climate Change;y Global warming and its impact;y The importance of Himalayan ecosystem;y Endangered flora and fauna specific to the Himalayan

    ecosystem.

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    Communication Workshop for ESIC Officers by IIMC(22-11-10 to 26-11-10)

    y The objective of the training was to improve thecommunication skill of the participants.

    The main points learned were:y The Current Media Scene in India;y Essential of good communication;y Handling crisis communication;y Importance of empathetic communication especially in

    hospitals.y How to develop an effective PR strategy, and relevance of

    social media;y How to write Press releases and, improve presentation skill.

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    Enhancement of Analytical Skills for Rational Decision Making

    NIFM, Faridabad(29-11-10 to 10-12-10)y The main objective of the training was to enhance analytical ability for

    rational decision making.The main points learned were:y Principles of financial management and, Accountancy;y Technique of Capital budgeting, Cost Accounting, and Marginal

    costing;y Corporate Communication;y Public financial management;y Corporate Social Responsibility;y Project appraisal, Quantitative techniques, and Managerial economics;y Health care Financing , and Government Accounts and Auditing.

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    The main highlights of the 2 nd phase of training.y Session by Professor Mukul Asher, Professor of Public Policy, National University of

    Singapore on Implication of knowledge economy and ESIC and Challenges beforeESIC.

    y Field visit to Ruby hall clinic, and ESIS hospital at Pune, and visit to panel hospital atSatara.

    y Field visit to Bharat Forge Limited, Pune.y Interaction with Dr. A.K.Mishra, Director, Jim Corbett National Park on issues in

    management of forests and importance of tiger in the forest ecosystem.y Interaction with Sri. R.S.Tolia, Ex-Chief Secretary, Govt. of Uttarakhand on Reasons

    for climate Change and its impact.y Interaction with, Shri S. P. Singh, on Global warming and its impact.y Interaction with Shri A.S.Rawat on Himalayan Ecosystem and flora and fauna endemic to

    the Himalayan ecosystem.y Training in handling crisis communication and importance of empathetic communicationin health sector at IIMC, New Delhi.

    y Training in Financial accounting and Financial Management at NIFM, Faridabad.

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    3 rd Phase of training at N TA(15-12-10- to 13-01-11)

    The main objective of thetraining was to impartdetailed understanding of thematters related to:

    y Benefits under the ESIC, Actand their disbursement;

    y Collection of contributionand recovery procedure

    under ESIC,Act;y Finance and Accounts

    function at ESIC.

    H ighlightsy Attending the SSO Conclave

    on 18-12-10.y Opportunity to attend and

    give a presentation in theInternal Committee Meetingon 10-01-2011.

    y Organisation of BloodDonation Camp on 03-01-2011 at ESIC hospitalGurgaon.

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    The learnings.N ewN ewdirectiondirection toto thinkingthinkingBetterBetter interpersonalinterpersonal relationsrelationsandand skillsskillsImportanceImportanceof of actuary actuary. .HealthHealth insuranceinsurance productsproducts- - schemescheme forfor oldold ageage personspersons

    GrowingGrowing importanceimportance of of socialsocial mediamedia andand howhow toto utiliseutilise thethesamesameCommunicationCommunication skillsskills && HandlingHandling crisiscrisis communicationcommunicationN eedN eed forfor conservationconservation of of environmentenvironment andand sustainablesustainable

    developmentdevelopmentN ewN ew insightinsight intointo basicbasic conceptsconcepts of of accountingaccounting andand financialfinancial

    managementmanagementApplicationApplication of of conceptsconcepts of of FinancialFinancial managementmanagement in in day day toto

    day day functioningfunctioning of of ESICESIC andand especially especially thethe hospitalshospitals. .

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    Applying the learning.y Effort towards application of the philosophy of Six sigma

    technique to ensure better delivery of services.y Conducting of Team building activities in every office on

    regular basis.y Regular training for developing the ability of empathetic

    communication amongst the staff of ESIC especially thehealth personnels.

    y

    Better and effective use of Social media to increase awarenessand promote better interaction with stakeholders.(contd)

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    Applying the learning.y Optimisation in use of resources for delivery of services in effective manner.y Systematizing and institutionalizing knowledge management practices through

    knowledge management division in NTA.y KMD to study the Best practices followed by Social Security Organizations

    world over and prepare the feasibility report for replicating the same in ESIC.y Data mining and data analysis of the data generated after IT roll for redesigning

    our schemes, processes and procedures.y Undertaking Corporate Social Responsibility initiatives such as Save the girl

    child , Eradication of child labour , Industrial Safety,Family Planning, campaignsy Launching of ESIC specific focus years such as, O ccupational Diseases Awareness

    Year , IPs Children Immunization Year , Dispensary Up gradation Year , etc may beundertaken.

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    O ur v ision of ESIC.y Making ESIC the premier Social Security Organisation of the

    world in terms of Coverage, Benefits, Revenue, Productivity,Accessibility, and Satisfaction of Stakeholders.

    y Delivering efficient and effective services to our stakeholders through IP/Employer centric organisatonalprocedures and processes.

    y Satisfying the expectations of the IPs as regards helpful andcourteous behavior of staff and timely redressal of

    grievances.y Strengthening the Team ESICy Making of a Brand ESIC

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