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Unit 5It’s No Use

Complaining

M. 5


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บร�ษั�ทผู้��ผู้ล�ต5. ท,าโครงงานสร�างแผู้ นพู�บเพู)�อีโฆษัณ์าห/ น

ยนต%ท��ประด�ษัฐ์%ข้12นเอีง

What you will learn and do in this unit.


Who complains the most in your house?

How do you react when people complain about you?

When you complain, does anything happen?

Does complaining get results?


“It’s No Use Complaining.”

What does it mean?

It is pointless. It will not work

New Language

(page 32)


Which of the situations shown in the pictures have you recently experienced yourselves?

Practice: A

(page 32)

Practice: B

(page 32)

Conversation (page 33)

Have you ever experienced a flight delay?

What happened when your flight was delayed?

About the Conversation

(page 33)

six hours

It was overbooked.

There was a technical problem.

the airline

slept, read magazines, and watched TV

because of the bad weather

Listening

(page 33)

any further information about the delay

the bad weather

when it’s time for boarding

canceled

hotel accommodation

a free ticket

Knowledge of the world

T: Which airport in Thailand is the busiest airport?

Suvanabhumi Airport.

T: Which airport is the busiest in the world both in the number of takeoffs and landings and in the number of passengers of the domestic flights?

It is Hartsfield-Jackson Atlanta International Airport, situated near Atlanta, Georgia in the U.S.

Knowledge of the world

T: Which airport is the busiest airport in terms of international passenger traffic?

It is Heathrow Airport, situated about 24 kilometers to the west of London.

Grammar

Present Perfect Progressive Versus

Present Perfect

(page 34)

Present Perfect Progressive Tense

I have been studying English for three years.

Present Perfect Tense

She has sung many songs.

We use the progress form to say how long something has been happening.

We use the simple form to express quantity or number of times.

progress form

simple form

how long

quantity or number of times


Note:

ค,ากร�ยาซึ่1�งจ้ะไม ใช้�ร�ปข้อีง Progressive หร)อีค,ากร�ยาท��เต�ม -ing ได�แก

agree, be, believe, forget, hate, hear, know, like, love, mean, notice, remember, seem, suppose, understand, want, wish


Adverb: still

= “ย�งคง”

หร)อี “จ้นถึ1งบ�ดน�2”ให�คว่ามร��ส1กถึ1งระยะเว่ลาท��

นานเก�นคาด


Adverb: still

ประโยคบอีกเล า still จ้ะอีย� หล�ง verb “to be”

Ex: I’m still hungry.

still อีย� หน�าค,ากร�ยาหล�ก

Ex: They still live there.


Adverb: still

still อีย� ระหว่ างกร�ยาช้ ว่ยและกร�ยาหล�ก

Ex: I can still remember. We could still catch the plane.


Adverb: still

ประโยคปฏิ�เสธ ‘still’ อีย� หน�ากร�ยาช้ ว่ย

Ex: He’s been studying Chinese for a year, and he still can’t speak it.

We still haven’t found it.

Language in Context: A

(page 34)

windows has she washed

has he been playing

have you been waiting

cookies have you eaten

have they been waiting in line

fish has he caught

Language in Context: B

(page 34)

Study:

I have been studying for three hours, and I still haven’t finished.

Explanation:

and I still haven’t finished.ใช้� present perfect tense

แสดงการกระทำ าทำ��เสร�จส��นสมบู�รณ์�

I have been studying for three hours, ใช้� present perfect progressive tense

แสดงการกระทำ าต่�อเน��อง

have been studyinghaven’t finished

has been watchinghas seen

has been reading

has written

haven’t answered

has been raining

Language in Context: C

(page 35)

Do you know?

Do you know which airline is the oldest carrier which is still operating under its original name?

The Dutch airline KLM. It was founded in 1919 and made its first flight, with just two passengers, from Schiphol, Amsterdam to London in 1920.

Questions

What do you do when you have to wait for something?

What do you do to relieve the boredom and frustration of a long

wait?

Language in Context: D

(page 35)

I have been waiting

Answer will vary.

I have been taking

has taken/ failed

I haven’t read

moved

have been playing

Language in Context: E

(page 35)

Reading

(page 36)

- Have you experienced buying something and you wanted to change it because it did not work well?

- What happened? - Could you change it? - How?

Please give the options what to do when you are not satisfied with goods or services.

household chores

Study the layout of a letter(ร�ปแบบการเข้�ยนจ้ดหมาย)

1. Placing of the address (การเข้�ยนท��อีย� )

2. Greeting phrase(ค,าข้12นต�นจ้ดหมาย)

3. The end of the letter (ค,าลงท�ายจ้ดหมาย)

About the Reading: A and B

(page 37)

to complaindealer

to be on strikeguestembarrassing

behaviorneglected

to reprimand

several monthsShe has taken it to the dealer.

household chores

Z4 is too busy, Z4 is tired, Z4 is on strike.Z4 said inappropriate things.

To return it.He is drawing attention to himself.

Julie should discuss her relationship with him and build his self-esteem.

Discuss:

“The real danger is not that computers will begin to think like men, but that men will begin to think like computers.”

(Sydney J. Harris)

Speaking

(page 37)

Writing

(page 37)

What sorts of products and services people usually have problems with?

Project

(page 37)

Instructions:

Please devise a robot. It can be a household robot or one that can do any tasks. Then prepare on an advertising brochure. Please give details about special features, price, conditions, warranties, after-sale service, etc. in the brochure.

Useful websites:

www.kuka.comwww.aflam.comhttp://en.wikipedia.org/wiki/Sydney_Harris

to complaindealer

be on strikeguestembarrassing

behaviorneglected

to reprimand

Several monthsShe has taken it to the dealer.

Household chores

Z4 is too busy, Z4 is tired, Z4 is on strike.Z4 said inappropriate things.

To return it.He is drawing attention to himself.

Julie discusses her relationship with him and build his self-esteem.

End of Unit 5

Mrs. Panita Kittipornkul

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