relocation & assignment services peace of mind in · pdf file ·...
TRANSCRIPT
Relocation & Assignment ServicesPeace of mind in moving your talent.
2 Relocation & Assignment Services
Relocation & Assignment Services 3
Fast Facts
• Relocation Management Company of the Year Award Winner (The Forum for Expatriate Management — 2011)
• Relocation Management Company – Highly Commended (The Forum for Expatriate Management – 2012)
• Recognized by HRO Today in its Baker’s Dozen Relocation Providers in 2011 and 2012
• Only relocation company included in the FORTUNE 500
• Of the 4 companies in Gartner’s Magic Quadrant of Outsourcing Industry Leaders, we’re the only one offering relocation services
• 24 service delivery offices in 13 countries
• 24 years average manager experience in mobility; 15 years — consultants
• Nearly 50 years of experience serving mobility clients
• 21 languages supported
• 97% client satisfaction and client reference-ability
• Supporting relocations in more than 80 countries
• Among Forbes’ Top 10 for Commitment to Diversity and Community Philanthropy
• Among Forbes’ Top 20 Most Responsible companies
• Among Newsweek’s Top 25 Green companies
The decision to employ a relocation provider can be daunting because it’s not just about finding a good company. You need to know that your relocation services partner understands your business needs as well as it understands the mobility industry. With nearly 50 years of experience, we know what works.
We’re investing more than $50 million in HR innovation and benchmarking to keep you ahead of your competition in attracting and retaining the best talent. And most importantly, we partner with you to develop the right solution for your unique needs.
Regardless of where your employees need to be, our global team of relocation professionals ensures each transition is quick, smooth, and cost-effective. With us, you’ll have the peace of mind that comes with knowing your relocation partner is backed with the resources of a FORTUNE 500 leader in HR services.
Relocation & Assignment Services
4 Relocation & Assignment Services
Relocation & Assignment Services 5
Our Services
For All Clients • Domestic and international policy
development and consulting
• Benchmarking and best practice research
• Cost reduction strategy development
• Group move planning and management
• Customized dashboards (role-specific portals and client-defined reports)
• Pre-move evaluations, cost estimates, and automated authorization routing
• Supply chain management
• Expert counseling from the most experienced team in the industry
• Ordering and management of all services
• Travel assistance
• Temporary housing arrangement
• Household goods move management
• Lump sum processing and payment
• Online expense reports and payment processing, including audit and reporting
• Compensation accumulation and expatriate payroll management
• Tax gross-up and reporting
• Employee dashboard with commonly sought information right on the home page
• Recruitment support
• Pre-decision counseling services, including “fit” assessment and cost analysis
• International relocation and global assignment policy counseling and design
• Relocation expense audit, processing, payment, and reporting
• Visa and immigration coordination
• Worldwide destination services, including home-finding and settling-in
• Employee and family concierge services
• Spouse job search services
• Language and cross cultural training
• Temporary accommodation arrangement
• Property management
• Home sale services
• Transportation of household goods services
• International banking services
• Travel assistance
• Compensation accumulation, payroll coordination, and tax assistance
• Home sale and purchase counseling and assistance from front to back
• Mortgage lending assistance • Property management
• In-person assistance with all relocation planning and preparation
• Hands-on destination services
• Superior class travel and temporary housing
• White-glove pack, move, unpack, and set-up
• Rent vs. buy decision counseling • Apartment finding assistance • Lease negotiation
US Domestic Services For All Employees on the Move: Expertly coordinated move from start to finish
International Services (Cross-Border and Intra-Country)
For Homeowners: Getting homes sold quickly and for the right price
For VIPs: “No worry” white glove move planning and management
For Renters: Finding the right place with flexibility to move in the future
6 Relocation & Assignment Services6 Xerox Relocation & Assignment Services
Relocation & Assignment Services 7
Why Xerox?
Proven cost savings. We’ll review your existing programs to identify ways to eliminate expenses -- you’ll save at least 10% on your current mobility expenses.
Our success is built on a solid foundation. As a FORTUNE 500 company with nearly 50 years in the business, you can count on us to be here today and tomorrow to help get your people where they need to be.
Experience counts. Simply put, we have the most experienced team in the industry. With an average of 24 years’ and 15 years’ experience respectively, our mobility managers and consultants work to understand your needs and develop a solution that exceeds employee expectations and fits your budget. And this isn’t just our perspective. We’ve received the Relocation Management Company of the Year recognition from The Forum for Expatriate Management, Baker’s Dozen recognition from HRO Today, and consistently achieve 97% or higher client satisfaction and reference-ability.
We’re located where you need us. Not only do we live and work in the communities where your people are located, we understand the intricacies involved in moving people within and between countries. With operations around the globe, we’re available when and where you need us.
The best technology. Our user-friendly, highly customizable Web portal gives you and your organization immediate access to the information you need to manage relocations, assignments, and budgets. The built-in self-service tools allow you to analyze your data in the ways that are most meaningful to you and output your results into a variety of custom report formats. Our workflow automation gives you peace of mind knowing that your most important processes are right, every time.
Mobile capabilities. Our mobile web services provide real time access to mobility data information. This information is available on any web-enabled smartphone.
Contact UsXerox Relocation & Assignment Services, LLC
Americas Headquarters 17304 Preston Road, Suite 300 Dallas, TX 75252 Phone: +1.866.544.2708 Fax: +1.972.733.1615 E-mail [email protected]
EMEA HeadquartersBridge House, Oxford Road Uxbridge, Middlesex UB8 1HS United Kingdom Phone: +44 1784 243364 E-mail [email protected]
Asia Pacific Headquarters5th Floor, Software Mansion, Tianjin 80, 4th Avenue, TEDA, 300457, P.R.China Phone: +86-22-59827000 Ext.2300 E-mail [email protected]
www.xerox.com/relocation
LocationsAmericas
• Atlanta and Savannah, GA • Austin, TX • Chicago, IL • Dallas, TX • Denver, CO • La Serena, Chile • Phoenix, AZ • Portland, OR • Sacramento, CA • Sao Paulo, Brazil • Toronto, Canada
EMEA
• Barcelona, Spain • Basingstoke, England • Bristol, England • London, England • Rheinböllen, Germany • Toulouse, France
Asia Pacific
• Bangalore, India • Beijing, China • Kuala Lumpur, Malaysia • Perth, Australia • Singapore, Singapore • Tianjin, China
Everything you want from a global relocation partner…from one world-renowned name: Xerox.
©2012 Xerox Corporation. All Rights Reserved. XEROX® and XEROX and Design® are trademarks of Xerox Corporation in the United States and/or other countries. BRXXXXX