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    STUDENT DECLARATION

    I hereby, declare that this Report entitled, CORPORATE EXPOSURE TRAINING AT

    BIRLA SUN LIFE MUTUAL FUND , submitted in partial fulfillment for the award of Post

    Graduate Diploma in Management is a record of independent research work carried out by me,

    under the guidance of . Mr. RAMESH KUMAR .N , New Horizon Leadership Institute,

    Bangalore.

    I also declare that this Corporate Exposure Training is a result of my own effort and has not been

    submitted earlier for the award of any degree/diploma/associate ship/prize by New Horizon

    Leadership Institute or any other University.

    DATE: 30/07/2011

    PLACE:

    SWATI JAIN

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    GUIDE CERTIFICATE

    Certified that this Report entitled, CORPORATE EXPOSURE TRAINING AT BIRLA SUN

    LIFE MUTUAL FUND, submitted in partial fulfillment for the award of Post Graduate

    Diploma in Management is a record of independent research work carried out by SWATI

    JAIN bearing Reg. Number 10KANHLIPGDMFT049 under my guidance and no part of this

    Corporate Exposure Training has been previously submitted earlier for the award of any

    degree/diploma/associates ship/prize by New Horizon Leadership Institute.

    Place:

    Date : 30/07/2011

    Mr. Ramesh Kumar. N

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    ACKNOWLEDGEMENT

    I am grateful to BIRLA SUNLIFE MUTUAL FUND Management for all the best co-operationextended to me.I wish to acknowledge my indebtedness and gratitude to HR Department at BIRLA SUNLIFEMUTUAL FUND PLACE------, for granting me permission and also for the co-operation

    provided to me in conducting a brief study on overall company structure.I am deeply indebted to my project guide Mr------------------ (HR) for their individual guidance.They spared their busy schedule to help me in successful completion of my project.With my sincere regards, I wish to acknowledge to my teacher and guide Mr.Ramesh Kumar.N , for helping me his time-to-time valuable suggestion whenever it was needed.I want to extend my humblest thanks to all those, who participated in the progress which hasfinally culminated in the completion of this project report.

    Lastly, I would like to thank the almighty, my parents, teachers, friends, & family members,without their encouragement; this project would not have been its successful completion.

    (SWATI JAIN)

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    PREFACE

    Progress is a continuous process. It is relative and absolute. We can not stop at a certaindestination and declare that target has been achieved and we need not go further.

    Corporate Exposure Training are designed to give feel of the corporate happening and work culture. These real life situations are entirely different from the stimulated exercise enacted in anartificial environment inside the class the classroom and it is briskly because of this reason thatthe training programmes are designed so that the managers of tomorrow may not fill in casewhen the times come to shoulder responsibility.

    It was exactly in this context that I was privileged to join (BSMF) as a summer trainee . It iswell known not only for professional, mgt. but also for its enlightened and progressive approachtowards employees welfare and betterment of the society.

    The experience that I have gathered over the last six weeks has certainly provided withorientation which I believe will help me in assignment.

    On the basis of my training program. I have tried my best to arrange the work in a systematic andchronological manner.

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    TABLE OF CONTENTS

    S. No PARTICULARS PAGENUMBER

    Introduction on CET

    Executive summary

    SECTION-A INDUSTRY PROFILE

    Introduction to Mutual Fund

    History of Mutual Fund

    Advantages & Drawbacks

    SECTION-B COMPANY PROFILE

    Introduction

    V ision, Mission & V alues

    Different schmes of BSLMF

    SECTION-C ORGANISATIONAL CHART

    SECTION-D SWOT ANALYSIS

    SECTION-E FUNCTIONAL DEPARTMENT

    HR

    Production / Service

    Inventory

    Finance

    SECTION-F FINDINGS

    SECTION-G LEARNING EXPERIENCE

    CONCLUSIONS

    BIBLIOGRAPHY

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    INDRODUCTION ON CET

    CET popularly known as Corporate Exposure Training which is carried out in the beginning of the 4 th trimester for 6 weeks or 45 days. It is a plan of training where every students is expected

    to study the complete functions of the organization as a whole as well as the different functionaldepartment by which the student is expected to learn the organization functions.

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    CHAPTER 1

    INDUSTRY PROFILE

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    INTRODUCTION OF MUTUAL FUND

    A Mutual fund is a trust that pools the savings of a number of investors who share a common

    financial goal. The money thus collected is invested by the fund manager in different types of securities depending upon the objective of the scheme. These could range from shares to

    debentures to money market instruments. The income earned through these investments and the

    capital appreciation realized by the scheme is shared by its unit holders in proportion to the

    number of units owned by the (pro rata). Thus a Mutual fund is the most suitable investment for

    the common man as it offers an opportunity to invest in a diversified, professionally managed

    portfolio at a relatively low cost. Anybody with an invest able surplus of as a few thousand

    rupees can invest in Mutual Funds. Each Mutual Fund scheme has a defined investment

    objective and strategy.

    A mutual fund is the ideal investment vehicle for today's complex and modern financial

    scenario. Markets for equity shares, bonds and other fixed income instruments, real estate,

    derivatives and other assets have become mature and information driven. Price changes in these

    assets are driven by global events occurring in faraway places. A typical individual is unlikely to

    have the knowledge, skills, inclination and time to keep track of events, understand their

    implications and act speedily. An individual also finds it difficult to keep track of ownership of

    his assets, investments, brokerage dues and bank transactions etc.

    A mutual fund is answer to all these situations. It appoints professionally qualified and

    experienced staff that manages each of these functions on a full time basis. The large pool of

    money collected in the fund allows it to hire such staff at a very low cost to each investor. In

    effect, the mutual fund vehicle exploits economies of scale in all three areas research,

    investments and transaction processing. While the concept of individuals coming together to

    invest money collectively is not new, the mutual fund in its present form is a 20th century phenomenon. In fact, mutual fund gained popularity only after the Second World War. Globally,

    there are thousands of firms offering tens of thousands of mutual funds with different investment

    objectives. Today, mutual funds collectively manage almost as much as or more money as

    compared to banks

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    Mutual Funds now represent perhaps the most appropriate investment opportunity for most

    investors. As financial markets become more sophisticated and complex, investors need a

    financial intermediary who provides the required knowledge and professional expertise on

    successful investing. As a result, in the birthplace of mutual funds - the U.S.A. - the fund

    industry has overtaken the banking industry: more funds are under mutual fund management

    than deposited with banks.

    In India with more person getting interested to earn more from their saving to minimize the

    effect of growing inflation mutual funds are becoming one the best way to achieve the required

    solution. Despite the fact that mutual funds are still a new financial intermediary in India, they

    have started opening up many exciting investment opportunities for the Indian investor.

    A mutual fund is a professionally-managed firm of collective investments that pools money frommany investors and invests it in stocks, bonds, short-term money market instruments, and/or

    other securities. In other words we can say that A Mutual Fund is a trust registered with the

    Securities and Exchange Board of India (SEBI), which pools up the money from individual /

    corporate investors and invests the same on behalf of the investors /unit holders, in equity shares,

    Government securities, Bonds, Call money markets etc., and distributes the profits.

    The value of each unit of the mutual fund, known as the net asset value (NA V ), is mostly

    calculated daily based on the total value of the fund divided by the number of shares currently

    issued and outstanding. The value of all the securities in the portfolio in calculated daily. From

    this, all expenses are deducted and the resultant value divided by the number of units in the fund

    is the funds NA V .

    NAV = Total value of the fund

    Number of shares currently issued and outstanding

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    HISTORY OF MUTUAL FUND

    The mutual fund industry in India started in 1963 with the formation of Unit Trust ofIndia, at the

    initiative of the Government of India and Reserve Bank. The history ofmutual funds in India can

    be broadly divided into four distinct phases: -

    First Phase 1964-87

    An Act of Parliament established Unit Trust of India (UTI) on 1963. It was set up by theReserve

    Bank of India and functioned under the Regulatory and administrative controlof the Reserve

    Bank of India. In 1978 UTI was de-linked from the RBI and the IndustrialDevelopment Bank of

    India (IDBI) took over the regulatory and administrative control inplace of RBI. The first scheme

    launched by UTI was Unit Scheme 1964. At the end of1988 UTI had Rs.6,700 crores of assets

    under management.

    Second Phase 1987-1993 (Entry of Public Sector Funds)

    1987 marked the entry of non- UTI, public sector mutual funds set up by public sectorbanks and

    Life Insurance Corporation of India (LIC) and General Insurance Corporationof India (GIC). SBI

    Mutual Fund was the first non- UTI Mutual Fund established in June1987 followed by Can bank

    Mutual Fund (Dec 87), Punjab National Bank Mutual FundAug 89), Indian Bank Mutual Fund

    (Nov 89), Bank of India (Jun 90), Bank of BarodaMutual Fund (Oct 92). LIC established its

    mutual fund in June 1989 while GIC had setup its mutual fund in December 1990.

    At the end of 1993, the mutual fund industry had assets under management ofRs.47,004 crores.

    Third Phase 1993-2003 (Entry of Private Sector Funds)

    With the entry of private sector funds in 1993, a new era started in the Indian mutual

    fund industry, giving the Indian investors a wider choice of fund families.

    Also, 1993 was the year in which the first Mutual Fund Regulations came into being,under

    which all mutual funds, except UTI were to be registered and governed. Theerstwhile Kothari

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    Pioneer (now merged with Franklin Templeton) was the first private sector mutual fund

    registered in July 1993.

    Fourth Phase since February 2003

    In February 2003, following the repeal of the Unit Trust of India Act 1963 UTI wasbifurcated

    into two separate entities. One is the Specified Undertaking of the Unit Trustof India with assets

    under management of Rs.29,835 crores as at the end of January2003, representing broadly, the

    assets of US 64 scheme, assured return and certainother schemes. The Specified Undertaking of

    Unit Trust of India, functioning under anadministrator and under the rules framed by

    Government of India and does not comeunder the purview of the Mutual Fund Regulations.

    The second is the UTI Mutual Fund Ltd, sponsored by SBI, PNB, BOB and LIC. It isregistered

    with SEBI and functions under the Mutual Fund Regulations. With thebifurcation of the

    erstwhile UTI which had in March 2000 more than Rs.76,000 crores ofassets under management

    and with the setting up of a UTI Mutual Fund, conforming tothe SEBI Mutual Fund Regulations,

    and with recent mergers taking place amongdifferent private sector funds, the mutual fund

    industry has entered its current phase ofconsolidation and growth. As at the end of September,

    2004, there were 29 funds, whichmanage assets of Rs.153108 crores under 421 schemes.

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    ADVANTAGES OF MUTUAL FUND

    Professional Management

    The primary advantage of funds (at least theoretically) is the professional management of your

    money. Investors purchase funds because they do not have the time or the expertise to manage

    their own portfolios. A mutual fund is a relatively inexpensive way for a small investor to get a

    full-time manager to make and monitor investments.

    Diversification

    By owning shares in a mutual fund instead of owning individual stocks or bonds, your risk is

    spread out. The idea behind diversification is to invest in a large number of assets so that a loss

    in any particular investment is minimized by gains in others. In other words, the more stocks and

    bonds you own, the less any one of them can hurt you (think about Enron). Large mutual funds

    typically own hundreds of different stocks in many different industries. It wouldn't be possible

    for an investor to build this kind of a portfolio with a small amount of money.

    Economies of scale

    Because a mutual fund buys and sells large amounts of securities at a time, its transaction costs

    are lower than what an individual would pay for securities transactions.

    Liquidity

    Just like an individual stock, a mutual fund allows you to request that your shares be converted

    into cash at any time.

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    DRAWBACKS OF MUTUAL FUNDS

    No guarantee

    No investment is risk free. If the entire stock market declines in value, the value of mutual fund

    shares will go down as well, no matter how balanced the portfolio is. Investors encounter fewer

    risks when they invest in mutual funds than when they buy and sell stocks on their own.However, anyone who invests through a mutual fund runs the risk of losing money.

    Fees and commission

    All funds charges administrative fees to cover their day to day expenses. Some funds also charge

    sales commission or loads to compensate brokers, financial consultants or financial planners.

    Even if you do not use a broker or other financial adviser, you will pay a sales commission if you

    buy shares in a load fund.

    Taxes

    During a typical year, most actively managed mutual funds sell anywhere from 20 to 70 % of the

    securities in their portfolios, if your fund makes a profit on its sales, you will pay taxes on the

    income you receive, even if you reinvest the money you made.

    Management risk

    When you invest in a mutual fund, you depend on the fund manager to make the right decisionsregarding the funds portfolio. If the manager does not freeform as well as you had hoped, you

    might not make as much money on your investment as you expected. Of course, if you invest in

    Index funds, you forego management risk because these funds do not employ managers.

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    TYPES OF MUTUAL FUND SCHEMES

    By Structure

    o Open - Ended Schemes

    o Close - Ended Schemes

    o Interval Schemes

    By Investment ObjectiveGrowth Schemes

    o Income Schemes

    o Balanced Schemes

    o Money Market Schemes

    Other Schemes

    o Tax Saving Schemes

    o Special Schemes

    Index Schemes

    Sector Specfic Schemes 11

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    PROCESS OF INVESTMENT IN MUTUAL FUNDS

    Identify Your Investment Needs

    Your financial goals will vary, based on your age, lifestyle, financial independence,

    family commitments, and level of income and expenses among many other factors.

    Therefore, the first step is to assess your needs. You can begin by defining your investment

    objectives and needs, which could be regular income, buying a home or finance a wedding or

    educate your children or a combination of all these needs, the quantum of risk you are

    willing to take and your cash flow requirements.

    Choose the Right Mutual Fund

    The important thing is to choose the right mutual fund scheme, which suits your

    requirements. The offer document of the scheme tells you its objectives and provides

    supplementary details like the track record of other schemes managed by the same Fund

    Manager.

    Select the Ideal Mix of Schemes

    Investing in just one Mutual Fund scheme may not meet all your investment needs.

    Your may consider investing in a combination of schemes to achieve your specific goals.

    Invest Regularly

    The best approach is to invest a fixed amount at specific intervals, say every month.

    By investing a fixed sum each month, you buy fewer units when the price is higher and more

    units when the price is low, thus bringing down your average cost per unit. This is called

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    rupee cost averaging and do investors all over the world follow a disciplined investment

    strategy.

    Start EarlyIt is desirable to start investing early and stick to a regular investment plan. If you

    start now, you will make more than if you wait and invest later. The power of compounding

    lets you earn income on income and your money multiplies at a compounded rate of return.

    The Final StepAll your need to do now is to for online application forms of various mutual fund

    schemes and start investing. You may reap the rewards in the years to come.

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    Structure of mutual funds

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    CHAPTER 2

    COMPANY PROFILE

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    BIRLA SUN LIFE MUTUAL FUND

    INTRODUCTION

    The Aditya Birla Group is one of India's largest business houses. Global in vision, rooted in

    Indian values, the Group is driven by a performance ethic pegged on value creation for its

    multiple stakeholders.

    The Group's operations span 66 state of the art, straddling India, Thailand, Malaysia, Indonesia,

    Egypt, Philippines, Canada, Australia and China.

    A US $28 billion corporation with a market cap. Of US $31.5 billion and in the League of

    Fortune 500, the Aditya Birla Group is anchored by an extraordinary force of 100,000

    employees, belonging to 25 different nationalities. Over 50 per cent of its revenues flow from its

    operations across the world.

    The Aditya Birla Group is a dominant player in all its areas of operations viz; Aluminum,

    Copper, Cement, V iscose Staple Fiber, Carbon Black, V iscose Filament Yarn, Fertilizers,Insulators, Sponge Iron, Chemicals, Branded Apparels, Insurance, Mutual Funds, Software and

    Telecom. The Group has strategic joint ventures with global majors such as Sun Life (Canada),

    AT&T (USA), the Tata Group and NGK Insulators (Japan), and has ventured into the BPO

    sector with the acquisition of Trans Works, a leading ITES/BPO company.

    Sun Life Financial

    Sun Life Financial is a leading international financial services organization providing a diverserange of wealth accumulation and protection products and services to individuals and corporate

    customers. Chartered in 1865, Sun Life Financial and its partners today have operations in key

    markets worldwide, including Canada, the United States, the United Kingdom, Hong Kong, the

    Philippines, Japan, Indonesia, India, China and Bermuda.

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    Since its inception in 1994, Birla Sun Life Mutual fund has emerged as one of India's leading

    Mutual Funds managing assets of a large investor base. The fund offers a range of investment

    options, which include diversified and sector specific equity schemes, fund of fund schemes,

    hybrid and monthly income funds, a wide range of debt and treasury products and offshore

    funds.

    Birla Sun Life Asset Management Company Ltd. (BSLAMC), the investment managers of

    Birla Sun Life Mutual Fund, is a joint venture between the Aditya Birla Group and the Sun

    Life Financial Services Inc. of Canada. The joint venture brings together the Aditya Birla

    Group s experience in the Indian market and Sun Life s global experience.

    No. of schemes 71

    No. of schemes including options 218

    Equity Schemes 63

    Debt Schemes 106

    Short term debt Schemes 17

    Equity & Debt 10

    Money Market 0

    Gilt Fund 16

    Corpus under management

    Rs.49983.17 Crs. as on Feb 28, 2009

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    Vision

    To be the most trusted name in investment and wealth management, to be the preferred employer

    in the industry and to be a catalyst for growth and excellence of the asset management business

    in India.

    Mission

    Achieving superior and consistent investment results. Creating a conducive environment to hone and retain talent. Providing customer delight. Institutionalizing system-approach in all aspects of functioning. Upholding highest standards of ethical values at all times.

    Values

    Integrity Commitment Passion Seamlessness Speed

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    Birla Sun Life Mutual Fund strengths its Kolkata operations

    The Fund house has seen strong growth in Kolkata in the financial year 2008-09 Growing

    business makes it relocate its branch.

    The Birla Sun Life Mutual Fund (BSLMF) is relocating its Kolkata branch to - 1st floor,

    New B.K.Market, 16 A Shakespeare Sarani, Opp- Nagaland House, Kolkata-700071.

    The branchs contact number will be 033-6621 2000. This location has been selected keeping in

    mind investors convenience, prominent location and a bigger space, which is imperative

    considering the growth in the fund houses Kolkata business. The branch was earlier located at J

    K Millineum Centre, 2nd Flr., 46/D, J L Nehru road.

    Kolkata has been one of the leading markets for mutual fund industry in India as well as the

    fourth largest market in terms of Assets Under Management (AUM) for BSLMF which has a

    strong market share of over 10% here. In the financial year 2008-09, the Fund house has seen an

    18 % growth in investor base in Kolkata and a 7 % growth in the AUM. What stands out though

    has been the over 400 % rise in the number of SIPs, indicating the retail investor preference for

    long term investing through BSLMF. Birla Sun Life Frontline Equity fund as well as Birla Sun

    Life Tax Relief96 have been the favourite funds.

    The fund house has won various awards and recognitions for its demonstrative fund

    performance. It is the only fund house to have won the Mutual Fund House of The Year by

    CNBC T V 18 Crisil twice in a row. BSLMF recently won the best India onshore fund house

    by Asian Investor magazine. It has also won the Best Group Mixed Assets Category from

    Lipper as well as the Debt Fund House OfThe Year from ICRA. On the scheme specific

    recognition front it has won 3 CNBC T V 18 CRISIL, 3 Lipper and 6 ICRA awards for

    individual scheme performance across equity and debt fund categories . BSLMF also had the

    highest number of schemes with 4 and 5 star ratings from V alue .

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    DIFFERENT SCHEMES OF BSLMF

    EQUITY SCHEMES DEBT SCHEMES

    Birla Sun Life Advantage Fund Birla Sun Life Short Term OpportunitiesFund

    Birla Sun Life Dividend Yield Plus Birla Sun Life Dynamic Bond fund

    Birla Sun Life Tax Plan Birla Sun Life Gilt Plus- liquid Plan

    Birla Sun Life Index Fund Birla Sun Life Gilt Plus-PF Plan

    Birla Sun Life India GenNect Fund Birla Sun Life Gilt Plus- Regular Plan

    Birla Sun Life India Opportunities Fund Birla Sun Life Income Plus

    Birla Sun Life Midcap Fund Birla Sun Life Govt. Securities(Long Term)

    Birla Sun Life MNC Fund Birla Sun Life Govt. Securities(Short Term)

    Birla Sun Life Basic Industries fundBirla Sun Life Income Fund- Half Yearly

    Dividend

    Birla Sun Life Buy India FundBirla Sun Life Income Fund- Quarterly

    Dividend

    Birla Sun Life Equity FundBirla Sun Life Liquid Plus-Institutional

    Monthly Dividend

    Birla Sun Life Frontline Equity FundBirla Sun Life Liquid Plus-Retail Monthly

    Dividend

    Birla Sun Life New Millennium fundBirla Sun Life Short Term Fund- Monthly

    Dividend

    Birla Sun Life Tax Relief96

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    STRUCTURE OF BSLMF

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    SWOT ANALYSIS

    STRENGTHS

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    WEAKNESSES

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    OPPORTUNITIES

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    THREATS

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    CHAPTER 3

    FUNCTIONAL DEPARTMENT

    y HR Dpt.y Marketing Dpt.

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    HR DEPARTMENT

    Personnel management is the most important area of any business organization. The main aim of

    personnel management is to manage the personnel at work. It is concern with employees both asindividual as well as group. The aim being to get better results with their collaboration and activity

    involvement in the organization activity.

    Personnel management means quite simply the task of dealing with human relationship within an

    organization.

    Personnel management is that phase of management which deals with the effective control and use

    of manpower as distinguished from other sources of power

    ORGANISATION STRUCTURE

    Organization is a group of people working together co-operating under authority, towards

    achieving benefit the participants and the organization. Every organization has goals and objectives.

    In Birla Sun Life Mutual Fund, there is a separate personnel department for achievement of

    goals. Personnel management is a most important part in an organization. All the functionsrelated with personnel department. Personnel manager has got higher status in the organization.

    RECRUITMENT

    Recruitment is the process of selection for prospective employees simulating them to

    apply for job in the organization. In other words it is linking activity bearing to gather with jobs,

    selection jobs. Recruitment makes it possible to acquire the number and type of people necessary

    to ensure the continued operation of the organization.

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    Recruitment is a process of searching for prospective employee and stimulating

    encouraging them to apply for jobs in an organization.

    There are two sources of requirement:

    1. Internal Sourceso Promotiono Transfer

    o Demotion

    2. External Sourceso Advertisemento Employmento On Campus Requirement

    o Employee Recommendation

    In Birla Sun Life Mutual Fund they are using internal sources as well as external sources.

    Their policy for external sources is such that first they give advertisement in the newspaper and

    they have also contact with employment exchange through these source first of all collect

    application, separated and then after appropriate candidates are called for the interview.

    SELECTION

    After creating if application of required number of employees secured through different

    sources of recruitment the selection process begins. The main purpose of selection process of

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    selection process is it find the right man for each job. The efficiency and profitability of the

    concern depends mainly on proper selection of the personnel.

    Company select employees through commercial made of three numbers. One is the work

    manager, second is of manager and the third is the head department in which company exists.

    HR POLICY OF BSLMF

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    TRAINING & DEVELOPMENT

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    STRUCTURE OF HR DEPARTMENT

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    MARKETING DEPARTMENT

    Marketing is a comprehensive term & it includes all resources & set of activities necessary to direct

    & facilitate the flow of goods & services from producer to consumer in the process of distribution.

    Marketing is the human activity directed at satisfying needs & wants through exchange process.

    Marketing is the process of planning, pricing, distribution of goods, ideas; services create exchanges

    that satisfy individual & organizational goals.

    PRODUCT PLANNING

    A product planning is a company plan for marketing its products. Product planning means

    planning for the product that is to decide what type of products to be produced or what needs or

    requirements the product should satisfy.

    In Birla Sun Life Mutual Fund, product planning is done very carefully. They first contact

    Advisors & ask, for the what type of product customers want means Debt based, Equity Based or

    Low risk Product etc then they prepare few samples & give to Advisors. As per the suggestions

    & Response of customers they prepare the new Schemes.

    STRATEGIES RELATED PRODUCT

    In developing a marketing strategy of individual products, the seller has to comfort manydecision. There are four elements related to the products. The brief study of these elements will

    complete the concept. These four elements are:

    1. Branding

    2. Packing & labeling

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    3. Promotion

    4. After sales serviceFirst one is Brand. Branding is the art and corner stone of marketing. A brand identifies the seller

    or marketing. It can a name, trademark, logo or other symbol under trademark law, the seller is

    granted exclusive right to the use of brand name.

    Second element is packing and labeling. Many marketers are of view that packing is a

    fifth P along with price, product, place and promotion. Packing includes the activities of

    designing and producing the container or wrapper for product while the label identifies the

    product. Birla Sun Life Mutual Fund also gives much important to the packing and labeling.

    Next is Promotion. Today promotion is one of the most important tools for stay in

    competition. Birla give full attention on this segment because Mutual Fund Industry is totally

    service based company and required high promotion to attract the investors.

    BIRLA prepare and distribute its new schemes regularly with some exclusive paper advertisement. Because in this industry the past performance is only measure of performance of

    company and it only show through paper Advertisement.

    It also distributes Seasonal Gifts to their Advisor for promoting their product and

    motivates them. Example: Give free Umbrella in Monsoon under Monsoon Dhamaka Schemes

    to attract the advisor for promote BIRLAs products.

    In this business the actual work of company start after sales of product i.e. After Sales Services.

    After Sales Services include how company response to their Clint. BIRLA is known for their

    After Sales Services.

    y Birla send monthly valuation report of their Clint through currier.

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    y Birla solved any Query within 48 hours.y Birla also continues suggest good schemes to their current Clint.y Birla give Statement of their (Clint) investment free of costs.

    STRATEGY OF BSLMF

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    STRUCTURE OF MARKETING DEPARTMENT

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    FINANCE DEPARTMENT