skapa presentation chamber of_commerce_sept 27, 2013

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“Innehåll som driver försäljning!” Västsvenska Handelskammaren 2013-09-27

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This is a presentation I held for a group of executives at the West Sweden Chamber of Commerce on Modern Online Marketing. I'm sorry but it's partly in Swedish and partly in English.

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Page 1: Skapa presentation Chamber of_commerce_Sept 27, 2013

“Innehåll som driver försäljning!”Västsvenska Handelskammaren

2013-09-27

Page 2: Skapa presentation Chamber of_commerce_Sept 27, 2013

Innehåll som driver försäljning

Seminarium om innehåll i bloggar och sociala medier som lockar rätt besökare:

• Strategier för innehåll• Googles betydelse• Innehållsmarknadsföring• Några exempel• Rätt besökare blir leads• Några trender• Diskussion

Page 3: Skapa presentation Chamber of_commerce_Sept 27, 2013

Skapa – smart online communicationCommunication and marketing:Online marketing is about understanding the needs of your target groups and giving them relevant content – regardless if it’s published on blogs, social media or websites. We‘re happy to do it for you!

Web, technology and development:Irrespective if you use a smartphone, a tablet or a computer, it’s the access to the right data that determines your success. We build advanced and easy-to-use apps, extranets and websites that supply the data at the right moment!

Page 5: Skapa presentation Chamber of_commerce_Sept 27, 2013

”Facebook? – Aber nein, we are not that kind of a company!”

Page 6: Skapa presentation Chamber of_commerce_Sept 27, 2013
Page 7: Skapa presentation Chamber of_commerce_Sept 27, 2013

“I think we should have a blog!”

“Cool! Should we or corporate communication handle it?”

Page 8: Skapa presentation Chamber of_commerce_Sept 27, 2013

“LinkedIn is really good. And now you can have a company page”

“Great! How many updates do we need to do on it?”

Page 9: Skapa presentation Chamber of_commerce_Sept 27, 2013
Page 10: Skapa presentation Chamber of_commerce_Sept 27, 2013

Strategies

Page 11: Skapa presentation Chamber of_commerce_Sept 27, 2013

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What's the ultimate goal of using online marketing to achieve business results? Is it to: • Increase brand awareness?• Improve client engagement/relations?• Support sales with valuable leads?• Attract and retain key staff members?• Decrease customer support inquiries?Anything that does not support your goal/goals, has no place in your strategy!

Strategy – define your goals

Page 13: Skapa presentation Chamber of_commerce_Sept 27, 2013

“Our main goal is to get closer to the customers”

Page 14: Skapa presentation Chamber of_commerce_Sept 27, 2013

Var finns era målgrupper?

Page 15: Skapa presentation Chamber of_commerce_Sept 27, 2013
Page 16: Skapa presentation Chamber of_commerce_Sept 27, 2013

Strategy to attract relevant visitors

Page 17: Skapa presentation Chamber of_commerce_Sept 27, 2013

Website

YouTube

Mobile

Flickr

Twitter

E-mail

LinkedInFacebook

Google

Blog

Pinterest

Page 18: Skapa presentation Chamber of_commerce_Sept 27, 2013

YouTube

Mobile

Flickr

Twitter

E-mail

LinkedInFacebook

Google

WebsiteBlog

Pinterest

Page 19: Skapa presentation Chamber of_commerce_Sept 27, 2013

Content Marketing

Page 20: Skapa presentation Chamber of_commerce_Sept 27, 2013

Source: http://www.cmocouncil.org/download-center.php?id=262

Page 21: Skapa presentation Chamber of_commerce_Sept 27, 2013

Content with best ROI

Content with best ROI according to marketing professionals worldwide, Jan 2013. Source: www.emarketer.com. CopyPress, “2013 State of Content Marketing Study”, Feb 12, 2013.

Page 23: Skapa presentation Chamber of_commerce_Sept 27, 2013

RamirentGoogle place 1-10 on: • climate monitoring

technology• limited space

construction

Page 25: Skapa presentation Chamber of_commerce_Sept 27, 2013

Rätt besökare blir leads

Page 26: Skapa presentation Chamber of_commerce_Sept 27, 2013

Attract leads with relevant content

Visitors

Customers

Inspiration / Customer needs

Brand building / Company

Offer / Products / Services

Page 29: Skapa presentation Chamber of_commerce_Sept 27, 2013

Trender

Page 30: Skapa presentation Chamber of_commerce_Sept 27, 2013

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• 57% of Europe’s mobile phones are smartphones• 75% of mobile phones sold in Europe are smart phones• 45% of Groupon transactions on mobile in North America• 1.5 billion smart phones vs 5 billion mobile phones worldwide

– large potential for growth• Mobile users reach to phone 150 times per day• Mobile video shows tremendous growth of 162% (Dec-11 to

Dec-12) in Europe

Mobile

Page 31: Skapa presentation Chamber of_commerce_Sept 27, 2013

Source: http://www.kpcb.com/insights/2013-internet-trends / StatCounter Global Stats, 5/13. Note that PC-based Internet data bolstered by streaming

Page 32: Skapa presentation Chamber of_commerce_Sept 27, 2013
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Chinese ahead in many fields

• China – iOS + Android Users Surpassed USA, Q1:13• Mobile Internet access surpassed PC in Q2, 2012• 55% of total media consumption time on mobile and Internet vs 38% in USA• Alibaba – Gross Merchandise Volume Surpassed Amazon.com + eBay, Q4:12• Sina Weibo 新浪微博 (like Twitter+Facebook) has 530 million users and 600

million USD in revenue• Tencent WeChat mobile has 400 million users. Communication via QR-codes and

local commerce. • 9 million QR-codes scanned every month in China• Chinese mobile and social media services advancing fast and will soon be

successful also in the western world

Page 34: Skapa presentation Chamber of_commerce_Sept 27, 2013

Innovative solutions for Chinese taxi apps

Page 35: Skapa presentation Chamber of_commerce_Sept 27, 2013

Connected and wearable devices• Health, medical: Track movements,

exercise and alimentation• Voice or gesture controlled devices• Always on• GPS, accelerometer, compass,

camera, microphone, inclination, (temperature, pressure), etc.

• Connected via WiFi, 3G/4G, Bluethooth, NFC to Internet and other devices

• API, Apps, third party access• Feeding social media!

Page 36: Skapa presentation Chamber of_commerce_Sept 27, 2013

Crowdsourcing and user generated content

Waze(acq. by Google USD 1 billion, Jun11)

Netflix AirBnB

Page 37: Skapa presentation Chamber of_commerce_Sept 27, 2013

Vad kan Skapa göra för er?

• Strategisk rådgivning för smart online-kommunikation

• Webbplatser och bloggar i ett ekosystem av sociala medier

• Innehåll som skapar framgång

• Systemutveckling av webbaserade lösningar för effektivare verksamhet