softage information technology limited, new delhi, data management services

Setting the Gold Standard

In Document Management Services

ISO 9001:2008 certified || Member Nasscom || Member PRISM

Rated as Best Medium Enterprise for 2011 in IT/ITeS by D&B- Axis Bank

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Table of Content

1. Overview………………………………………………………………………………………2

2. About Us………………………………………………………………………………….……3

3. Our Growth………………………………………………………………….………………...4

4. Our Services………………………………………………………….…………………..……5

5. Our Presence……………………………………………………….………………………….7

6. Management…………………………………………………………………………………..8

7. Organizational Structure………………………………………………..……..……….…….9

8. Our Clients…………………………………………………………………………………....10

9. Contact Us……………………………………………………………………………….……11

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Document: Worth its weight in gold

Documents are power. In the modern business world, managing physical documents plays an important role. The organizations today face many challenges managing the high volume of sensitive documents. Sources say “Fortune 500 companies as a whole lose an average of $12 Billion per year to inefficiencies caused by the lack of a structure for managing their documents and digital assets.” “It is said that the average person spends over 150 hours per year, just looking for lost information. Based on a 260 days year, excluding weekends & holidays, that is almost 35 minutes per day, 2.9 hours per week and 12.5 hours per month.” Recent research has indicated that nearly 10% of an average office worker's day is spent in trying to locate existing information and documents. Considering the above facts it is important to manage documents more effectively. Streamlining business processes and increasing efficiency are fundamental concerns for any organization. Time and effort wasted in tracing & retrieving documents amounts to a lot more. Most of developed countries have a legal compliance to retain documents for a particular period of time in many of the industries. There is a need to manage these documents to ensure that these important documents can be referred or used for future purposes and all the documents are very important to be kept safe to avoid any loss of revenue to the company. We now live in a world where chasing the information that you need has become increasingly a dead-end pursuit. Don't work so hard for your documents–make your documents work for you instead.

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About Us: Our solid gold performance

SoftAge Information Technology Limited

Our Vision To be leaders in solutions and services we offer Globally

SoftAge Foundation “SoftAge Foundation” is formed with a thought of social contribution to bring attention to need for childhood healthcare and education. The foundation is also working on mentally deranged and unstable children, giving them medical attention

SoftAge at glance

Founded in 1994 as proprietorship firm

Incorporated in year 2000 as limited company

More than 9000+ Employees

Our business model for DMS represents unique combination of man and machine

Processed over 300 Million forms till date

Process around 4,00,000 documents per day

Over 900 Million documents already stored in our warehouses

64 hub offices & warehouses across India

Global Presence

We pride ourselves as one of the leaders in the field of Document Management Services since last 17 years. We are an ISO 9001:2008 Certified Company, member of NASSCOM & PRISM International, with presence over India, UAE and Kenya. “SoftAge gets the Business Gaurav SME Awards 2011.Rated as the Best Medium Enterprise in the IT & ITES sector” SoftAge offer a one-stop solution in complete Document life-cycle management. It helps businesses meet the challenges associated with document management, data protection and document destruction with strategic solution and proven expertise. Today, the company is standing on the threshold of a 100 crores turnover with a vision to widen to reach newer heights with global presence of our company and workforce. We offer our clients broader capabilities and deeper expertise to give them easy and uncomplicated solutions to their needs. SoftAge leads industry in designing and implementing document management solutions that bridge gap between physical and digital information management with its integrated solutions service offering.

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Excellence: golden journey On analyzing turnover graph of SoftAge, it could be clearly seen that most of the growth is in the last 3 years. Financial year 2008-2009 recorded a tremendous growth of 98 percent which continues in successive years and the recent mount was recorded as 94% in 2010-2011.

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What we do: our 24-carat services At SoftAge, we understand the pressures and the challenges associated with your business. For many businesses, the focus of document management is on the organization and storage of documents. They want to be able to store documents in an organized and secure way that still allows documents to be found easily. And that's precisely why we have chosen to keep our service philosophy very simple. We follow a rigorous process based approach to ensure the highest quality standards in our pursuit to deliver error free services to you each and every time. Our state-of-the-art infrastructure with superior domain expertise gives you reliability and end-to-end management of your needs. We are proud to bring you our unique suite of services: Document Management A .Document Collection: Documents can be picked up from any location across India. At the moment our document collection services are in the states of Delhi, Uttar Pradesh, Uttaranchal, Haryana, Gujarat, Maharashtra, Goa, West Bengal, Sikkim, Andaman, Rajasthan, Bihar, Jharkhand, Punjab, Madhya Pradesh, Karnataka and Himachal Pradesh. B. Document Verification: Subsequently, the documents get audited carefully and verified as per the client's norms by our specially trained verification executives. Verification involves reviewing, inspecting, and testing to establish that the document meets the regulatory standards, or specified norms. C. Data Compilation: Data Compilation is gathering information from various sources into a predefined database for utilizing and analyzing the results for further suggestions, improvements, and recommendations. D. Data Processing: Data Processing means creating, handling, and indexing of documents for retrieval based on their content which involves the following processes: Inwarding: For easy tracking of each and every document that enters our premises, a Unique Identification Number is allotted. This enables fast and accurate document retrieval. Batching: Another set of batch numbers are allotted for easy tracking of documents.

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Data Entry: Done on our customized software, this involves the keying of information from handwritten text, printed document or scanned images to a database. Although data entry is done by our thoroughly trained and experienced Data Entry Operators, our intuitive software conducts checks at every stage of data entry. This ensures that at the very first stage data entry is 99% accurate. Validating: This is done to clean the data further and to ensure 100% accuracy. E. Document Scanning: Document scanning allows immediate access to documents in an electronic format. The images are indexed in a manner that allows retrieval quickly and efficiently. Your documents can be accessed from any PC, network or the web. At any time of the process, customers can request a document or file to be returned to them. Duplicate CDs are recommended and are stored with us, if required. F. Document Storage: You have the option of safely storing your boxes of documents at our computerized warehouse. This is an efficient and space saving solution for archiving your hard copy documents. G. Search & Retrieval: Along with being a cost-effective option, our computer- aided retrieval system ensures quick access to stored documents. In fact, unlike many of our competitors, we offer same day retrieval service. H. Address Verification: As it is a critical requirement for some of our clients, we carry out address verification for them. Our Address Verification Agents visit even the remotest locations to verify addresses. I. Tele Calling: We undertake all types of outbound tele-calling for customer verification as well as to pass on information to the customer. J. IT Support: We provide customized software for the managing the whole life cycle of document. Various MIS are also provided as per requirement for reporting, analyzing and surveying purposes. • Server monitoring • On-site technical consultancy • Network/Server support • Software/Hardware procurement • Data backup and recovery • Permanent on-site personnel or teams

K. HR Support: Trained human resource is provided at any level of the document management process. We provide manpower if required by client throughout the document management process for data entry, scanning, auditing / complete life cycle. We help our clients save costs with our managed service programs.

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Our Presence: same gold standard across No matter where your business resides at, we're never far from you. All our offices are well-equipped with the best infrastructure to cater to clients needs. Overall, over 2650 workstations, office space exceeding 55,800 sq ft with a warehouse capacity of more than 207,930 sq ft are available round-the-clock to ensure you enjoy the best-in-class experience.

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Our People: a pot of gold At SoftAge, it is important that we hire only the most talented people. By doing so, we offer the expertise and knowledge our clients require and expect. And by encouraging our employees to continue their professional development, we ensure our services are at the forefront of our industry. Some of our key people who continue to lead us and guide us to become a force to reckon with in the industry:

An industry stalwart with over 25 years experience, Mr. Yasin has done pioneering work in the field of Information Technology and Document Management. A visionary, he laid the foundation of SoftAge when the industry was just at an inception stage. He is the one behind business transformation at SoftAge.

Ozair Yasin Managing Director

Armed with a Masters degree in Economics and PGDCA, Ms. Fahmida Ozair came on board in the year 1996. With her sharp business acumen, strong decision making skills, strategic inputs, she has built this organization from strength to strength. She has over 20 years' experience in Information Technology and Finance Services Industry.

Fahmida Ozair CEO

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Organizational Structure: the golden line up

Board of Directors

Chief Executive Officer

Head Finance

Head Legal & Audit

Head Operations

Head Systems

Head Admin & HR

Head Business Promotion

Regional Head

Circle Head

Branch Managers

Asst. Managers

Supervisors

Executives

Project Managers

Asst. Managers

Supervisors

Executives

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Our Clients:

our most valuable assets

At SoftAge, we offer customized solutions for our clients. We believe in providing uncompromising services, reason why our clients have invested their unquestioning faith on us. Some of our esteemed clients include:

Banks Canara Bank Kotak Mahindra Bank American Express Bank Yes Bank UTI Bank IDBI Bank

IT and Dotcom Vodafone Cellular India ( PAN India )

Financial Institutions UTI Investors Services Ltd. Stock Holding Corporation of India MCS

Govt and PSU Common Wealth Games, Delhi 2010 Electronics Corporation of India Ltd. India Airforce MTNL Oil and Natural Gas Commission GSI Power Grid Corporation of India Ltd.

Telecom Vodafone Cellular India ( PAN India )

Media & Publishing Time Magazine A.D. Publishing Tech Books Open System Inc IBH Magazine Dorling Kindersley Indlaw Ogilvy and Mather Living Media India Ltd.

Insurance Max New York Life Insurance Co. Ltd. DLF Pramerica

Others

Daewoo Motors Skypak Services Specialists Ltd. Apeejay Stya GroupVVIPAl Foah

Contact Us: anytime. anywhere

Registered Office

SoftAge Information Technology Limited28A/10, Jia Sarai, Hauz KhasNew Delhi-110016 | India

Ghanshyam Jha General Manager+91- [email protected]

Corporate Office

SoftAge Information Technology LimitedPlot No. 204,Phase IV, Udyog Vihar, Gurgaon | Haryana | India

Pankaj Verma Marketing Manager+91- [email protected]

Dubai Office

SoftAge Information Technology Limited3310(X2), Jumeirah Lake Towers, Jumeirah Bay, Dubai | UAE

Sushank MalikProject [email protected]

Kenya Office

SoftAge Adept International8th Floor, Hughes BuildingMuindi Mbingu StreetP.O. Box - 5091-00506Nairobi, Kenya

Diana Muthee-GitibaManager+254 20 355 [email protected]

For any query, please call us at +91 9873687819

or email us at [email protected]

Visit us at www.softageindia.com