Ethan Frome

STANDARD OPERATING PROCEDURES

TASK NO. THKP 025 :Vacuum carpetsSECTION

:Housekeeping

APPLICABLE POSITIONS :Housekeeping

STANDARD:The room attendants will vacuum the carpets to the standard as expected by the housekeeping department.EQUIPMENT: Caution sign, a stiff broom, a vacuum cleaner, and a vacuum bag.PROCEDURE :

Place caution signs if necessary. Use a small, stiff broom to brush dirt from room corners and carpet edges to a carpeted area that a vacuum can reach.

Push down on the broom and pull it toward you away from the wall.

Try to use an outlet near the door.

Make sure the cord is in an out of the way place so that no one trips over it.

Begin vacuuming in a back corner of the room. Dont stand in wet areas while vacuuming

Vacuum toward the door so that you vacuum over your footprints.

Carefully vacuum room corners, edges and high-traffic areas.

Report any rips in the carpet to the engineering department so staff members can repair them.

The steps to empty the bag and to clean brushes vary among properties. Pull on the plug, not the cord, when unplugging the vacuum.

The steps to wind the vacuum cord vary among properties.

Prepare by: Angelika Lazarou

Approved by:

Date: February 9, 2004

DEPARTMENT: H.K.PAGE NO : 1Revision: Yes, No