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S S u u p p p p l l i i e e r r m m a a n n u u a a l l f f o o r r t t h h e e l l o o g g i i s s t t i i c c s s c c o o n n c c e e p p t t o o f f V V o o l l k k s s w w a a g g e e n n G G r r o o u u p p o o f f A A m m e e r r i i c c a a C C h h a a t t t t a a n n o o o o g g a a O O p p e e r r a a t t i i o o n n s s , , L L L L C C Volkswagen Group of America Chattanooga Operations, LLC 605 Chestnut Street Chattanooga, TN 37450 U.S.A. Version 1.0 Version: December 2009

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SSuupppplliieerr mmaannuuaall ffoorr tthhee

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Volkswagen Group of America

Chattanooga Operations, LLC

605 Chestnut Street

Chattanooga, TN 37450 U.S.A.

Version 1.0

Version: December 2009

VWGoA Chattanooga Operations, LLC – All rights reserved Version 1.0 Page I

Contents

Contents

Detailed contents

Document history

Preface

A Volkswagen production system (VPS)

B Contact information

C EDI and supplier portal

D Severability clause

E Glossary

VWGoA Chattanooga Operations, LLC – All rights reserved Version 1.0 Page II

Detailed contents

Contents ................................................................................................................................ I

Detailed contents ................................................................................................................ II

Document history ............................................................................................................... IV

Preface ................................................................................................................................. V

A Volkswagen production system (VPS) ................................................................... A-1

A.1 What is VPS? ...................................................................................................... A-2

A.2 Goals of the VPS ................................................................................................ A-2

A.3 What the VPS means to you ............................................................................... A-2

A.4 Core elements of the VPS ................................................................................... A-3

B Contact information ................................................................................................. B-6

B.1 Contact person at Volkswagen ............................................................................ B-7

B.1.1 Material supply ............................................................................................ B-7

B.1.2 EDI and supplier portal ................................................................................ B-8

B.1.3 Container management website and applications – T.B.D. .......................... B-8

B.1.4 Transport of hazardous goods – T.B.D. ..................................................... B-10

B.1.5 Cross-border deliveries – T.B.D. ............................................................... B-10

B.1.6 Small shipments ........................................................................................ B-11

B.2 Contact persons at your company ..................................................................... B-13

C EDI and supplier portal ............................................................................................ C-1

C.1 Electronic Data Interchange (EDI) ....................................................................... C-2

C.1.1 What is EDI and what is it used for? ............................................................ C-2

C.1.2 Data flow ..................................................................................................... C-3

C.1.3 EDI message formats in use ....................................................................... C-5

C.1.4 Setting up EDI for communication with Volkswagen .................................... C-7

C.2 Supplier portal ..................................................................................................... C-9

VWGoA Chattanooga Operations, LLC – All rights reserved Version 1.0 Page III

C.2.1 Minimum requirements for hardware and software ...................................... C-9

C.2.2 Necessary browser settings ...................................................................... C-10

C.2.3 Registering for the supplier portal .............................................................. C-11

C.2.4 Activities upon receipt of a new DUNS number ......................................... C-14

C.2.5 Logging on to the supplier portal (schedules) ............................................ C-15

C.2.6 Data maintenance ..................................................................................... C-17

D Severability clause .................................................................................................. D-1

E Glossary ................................................................................................................... E-1

VWGoA Chattanooga Operations, LLC – All rights reserved Version 1.0 Page IV

Document history

Chapter Date Changes

VWGoA Chattanooga Operations, LLC – All rights reserved Version 1.0 Page V

Preface

Competition in national and international markets has increased strongly in recent years. The

increased complexity of our products and the increasing individuality of our customers pose

strong challenges for our company, and thereby to the logistics area as regards quality and

flexibility.

From these challenges, Volkswagen Group of America Chattanooga Operations, LLC,

together with its affiliated Volkswagen Group of America, Inc.(collectively “Volkswagen Group

of America”), has defined objectives that, when met, will contribute towards establishing

Volkswagen as the leading automotive brand. Among others, these objectives include a clear

increase in vehicle production and the generation of long-term customer enthusiasm for the

Volkswagen brand in regard to reliability and innovation.

However, Volkswagen Group of America can only master this challenge in cooperation with

its suppliers, so we need you as a reliable and competent business partner who pursues the

same customer-oriented goals as we do. For this reason, we request that you familiarize

yourself with the processes described in this manual and follow these processes. These

standard processes are the basis for cooperation with Volkswagen Group of America. They

increase reliability and reduce waste, so they save costs for you and for us.

Naturally, cooperation based on partnership also means that the processes described here

have to be tested continuously and improved where necessary. Volkswagen Group of

America therefore reserves the right to make any necessary changes to the processes.

Volkswagen AG(VWAG) acts as a service provider for Volkswagen Group of America and

VWAG’s other affiliates(collectively “Volkswagen”). Therefore Volkswagen Group of America

is able to use and provide access to the Volkswagen supplier portal.

The standards described in this manual apply for all sites of Volkswagen Group of America

Chattanooga Operations, LLC and shall be further subject to Volkswagen Group of America’s

terms and conditions available at

http://www.vwgroupsupply.com/b2b/vwb2b_folder/supply2public/en/weltweit_vertreten/vw_gro

up_of_america/einkaufsbedingungen.html. To the extent the provisions in this manual are

inconsistent with the terms and conditions, the provisions in this manual shall govern.

VWGoA Chattanooga Operations, LLC – All rights reserved Version 1.0 Page VI

The most up-to-date version of this manual is always available for download from the

supplier portal.

Thank you for your cooperation.

VWGoA Chattanooga Operations, LLC – All rights reserved Version 1.0 Page A-1

A Volkswagen production system (VPS)

OBJECTIVE OF THIS CHAPTER

The Volkswagen production system (VPS) is an essential component of the Volkswagen

Group of America production strategy. This chapter provides an overview of how the

VPS is applied at Volkswagen Group of America by introducing the objectives and core

elements. It also describes why the VPS is relevant to you when cooperating with

Volkswagen Group of America.

CONTENTS

A.1 What is the VPS?

A.2 Goals of the VPS

A.3 What the VPS means for you

A.4 Core elements of the VPS

CORE POINTS

The Volkswagen production system (VPS) is the basis for the development of

Volkswagen into a synchronous company oriented towards value creation.

Volkswagen is counting on your support and cooperation during this

development into a synchronous company oriented towards value creation.

The core elements of the Volkswagen production system (VPS) consist of a

variety of basics and the four columns “Cycle”, “Flow”, “Pull” and “Perfection”.

VWGoA Chattanooga Operations, LLC – All rights reserved Version 1.0 Page A-2

A.1 What is VPS?

VPS stands for “Volkswagen production system” and describes the basics, principles and

maxims according to which the production processes at Volkswagen Group of America are

conceived, performed and continuously redeveloped. VPS applies for all production sites and

production areas of Volkswagen Group of America.

A.2 Goals of the VPS

Our customers and competition expect us to provide the highest quality for products and

processes, to react quickly to customer requests, to complete production in time for

deadlines, and to run cost-effective processes to secure the long-term success of the

company.

We achieve this by organizing processes according to certain basic principles and rules and

through consistent compliance, application and redevelopment of these processes. This

creates standards and rules of procedure for all production processes in all production areas.

The final objective is to create a company that is oriented towards value creation and has

completely synchronized supply chains that are geared towards short lead times, small

inventories and continuous improvement. It is based on clear standards and is people

focused.

A.3 What the VPS means to you

The VPS has to be applied equally in all production sites and production areas.

Our suppliers are closely involved in many of our processes. This means the quality of

processes for Volkswagen and continuous redevelopment depends strongly on your support

and cooperation.

If the aim of a synchronous business, based on added value, is to be achieved, you need to

implement the same basic principles and guidelines as Volkswagen Group of America. To

achieve this, you must implement a process organization and control structure that complies

with the rules of the VPS. This is the only way to generate benefits for all parties along the

process chain.

VWGoA Chattanooga Operations, LLC – All rights reserved Version 1.0 Page A-3

A.4 Core elements of the VPS

Like any structure, a variety of basics form a stable foundation for the four columns; Tact,

Flow, Pull and Perfection. These in turn contribute to an added value oriented synchronized

production. However, potentials can only be realized efficiently if all principles are

implemented consistently.

The implementation of these principles is naturally part of the new logistics concept, whose

processes are described in this manual. Controlled material provision, for example,

contributes to the implementation of the “Perfection” principle, while the release system

operated by Volkswagen Group of America implements the “Pull” principle in logistics.

VWGoA Chattanooga Operations, LLC – All rights reserved Version 1.0 Page A-4

a Working with standards

Working with standards is the basis for the

development of routine. Within the cycle, everyone

follows the same work sequence. Deviation from the

standard causes problems, so the goal is to ensure

defined standards and initiate long-term solutions in

case of deviations.

b Avoiding waste

The consistent elimination of waste in processes and

the product increases the proportion of value-creating

tasks. In the ideal state, this means that every

remaining process step is necessary and cannot be

omitted. There are nine types of waste.

c Fixed customer cycle

The fixed customer cycle sets the pace for production

and the supporting processes, and creates a stable

and constant cycle level. It is the basis for the

integrated design of product, process, operating

equipment and infrastructure. For this reason,

suppliers also work within the fixed customer cycle of

Volkswagen Group of America.

VWGoA Chattanooga Operations, LLC – All rights reserved Version 1.0 Page A-5

e

f

d Flow: Connecting the processes

The flow principle states that material and

information flow in the customer cycle. Processes

and work steps are arranged according to the

production process and distributed among different

workplaces according to the customer cycle. The

only buffers used are necessary to the process.

Deviations from the standard are visible and can be

removed.

Pull: The customer controls production

The pull principle means that each process obtains

only those parts and information from the previous

process that are actually required. Simultaneously,

the up-stream process produces only what the down-

stream process consumes. This keeps inventories to

a minimum and reduces lead times. System control

becomes simpler.

Perfection: 100% quality from the process

The entire product can only be OK without breaching

the standards if each sub-process transfers OK parts

only. Our system ensures that each error occurs only

once, and that errors are not passed on to the

customer. The goal is to pass on parts that are 100%

OK to down-stream processes.

VWGoA Chattanooga Operations, LLC – All rights reserved Version 1.0 Page B-6

B Contact information

OBJECTIVE OF THIS CHAPTER

This chapter provides a detailed overview of the contact persons at Volkswagen for the

topics in this logistics manual. It also describes the contact information you need to

provide to Volkswagen for daily business and emergencies.

CONTENTS

B.1 Contact persons at Volkswagen Group of America

B.2 Contact persons at your company

CORE POINTS

At Volkswagen Group of America competent contact persons are available for all

topics.

The planner responsible for you must always have the most up-to-date contact

information on the contact persons in your company.

Please use the “Overview of contact information at the supplier” form in this

chapter to communicate your contact information.

The logistics manager (or the secondary contact) at your plant supplying

Volkswagen Group of America has to be available 24 hours a day and 7 days a

week.

VWGoA Chattanooga Operations, LLC – All rights reserved Version 1.0 Page B-7

B.1 Contact person at Volkswagen

The following section provides detailed contact information on the persons and/or

departments responsible for important topics at Volkswagen.

B.1.1 Material supply

Your contact for topics regarding material supply is the assigned materials planner.

The materials planner is available on weekdays between 08:00 a.m. and 4:00

p.m. (Eastern Time – U.S.) for questions on the following topics:

Material call-off (call-off preview and dispatch call-off)

Transport schedule system

Dispatch process

Monitoring of process quality

Inability to deliver and special trips

Starting and ending production

Changes to parts

Emergency deliveries

Outside the hours mentioned above, please contact the shortage

coordinator at on the number below if you have questions on material

supply: Tel: TBD

VWGoA Chattanooga Operations, LLC – All rights reserved Version 1.0 Page B-8

B.1.2 EDI and supplier portal

The use of EDI and the supplier portal on www.vwgroupsupply.com is mandatory for those

working with Volkswagen Group of America.

If you have questions on registering for the supplier portal, please contact

our hotline, which is available 24 hours/day, 7 days/wk:

Telephone #: +1 (248) 754-HELP

Email: [email protected]

If you have questions on applying for and setting up an EDI connection,

please contact our hotline.

Help Desk

Telephone #: +1 (248) 754-HELP

Email: [email protected]

B.1.3 Container management website and applications – T.B.D.

The container management website provides all information and applications for managing

and controlling container movements. You can access the website from the supplier portal.

If you have questions on registering for the container management website,

please contact:

T.B.D.

@

VWGoA Chattanooga Operations, LLC – All rights reserved Version 1.0 Page B-9

The postal address of container management is:

T.B.D.

If you have questions on the container management applications, please

contact our Help Desk:

Tel: T.B.D.

Fax: T.B.D.

Email: T.B.D.

Please contact our Help Desk in the following cases:

Server availability is low.

The performance of the application is low.

You have detected a fault.

A program termination occurred.

The data displayed do not appear plausible.

Please have the following information at hand when contacting our Help Desk team:

When did the fault occur (date, time)?

Where did the fault occur (screen etc.)?

How did the fault occur (brief description)?

Example data

VWGoA Chattanooga Operations, LLC – All rights reserved Version 1.0 Page B-10

B.1.4 Transport of hazardous goods – T.B.D.

If you have questions on packaging, marking and transporting hazardous

goods, please contact T.B.D. (officer for hazardous goods):

Tel: T.B.D.

Fax: T.B.D.

Email: T.B.D.

If you have questions on the classification of hazardous goods, please

contact T.B.D.:

Tel: T.B.D.

Fax: T.B.D.

Email: T.B.D.

B.1.5 Cross-border deliveries – T.B.D.

Please write to the following email address if you have questions on

customs:

T.B.D.

@

VWGoA Chattanooga Operations, LLC – All rights reserved Version 1.0 Page B-11

B.1.6 Small shipments

If you have questions on the handling of small shipments, please contact

T.B.D.:

Tel: T.B.D.

Fax: T.B.D.

Email: T.B.D.

VWGoA Chattanooga Operations, LLC – All rights reserved Version 1.0 Page B-12

Overview of contact information for Volkswagen Group of America

VWGoA Telephone Email

Ulfert Stier +49 (5361) 9-195060 Work

+49 (152) 22859060 Mobile

Material Manager

TBD

Transport Service Provider

TBD

Exception Handling

Hotline +1 (248) 754-HELP [email protected]

Initial Supplier Registration

Help Desk +1 (248) 754-HELP [email protected]

EDI

Axel Sobottka +49 (152) 22923389 [email protected] Pre-Series Logistics

Manager

Eric Riley Chris Flanders Tamara Rubio

Michele Cooper

+1 (423) 598-2174 +1 (423) 598-2159 +1 (423)364-5314 +1 (423)208-1189

[email protected] [email protected] [email protected]

[email protected] Program Readiness & Pre-Series Disposition

Travis Taylor +1 (423) 598-2130 [email protected] Tech. Change Dept. Pre-

Series Logistics Michael Fetter

Kathrina Friedmann

+1 (423)364-5009 +1 (423) 364-6487

[email protected] [email protected]

Pre-Series Car & Planning

TBD Hazardous Goods -

Classification

TBD

Small Parcel Shipments

VWGoA Chattanooga Operations, LLC – All rights reserved Version 1.0 Page B-13

B.2 Contact persons at your company

In order to ensure smooth communications, you need to provide up-to-date contact

information to the materials planner responsible for you. Please fill out the “Overview of

contact information at the supplier” form on the following page and fax it to the material

planner.

Under the topics listed on the form, you should provide contact information for the regular

contact, a secondary contact and the responsible manager. This will allow us to contact you

quickly and address problems if necessary.

It is especially important that you provide contact information for the logistics manager, as he

or she will be the main contact for materials planner(s) at Volkswagen Group of America in

many cases.

Please inform the materials planner of the most up-to-date contact

information by email.

The logistics manager or the secondary contact has to be available when Volkswagen Group

of America or the supplier are producing. They must be available 24 hours a day and 7 days

a week, so that emergency deliveries due to additional requirements at short notice or

exception-handling measures can be communicated to each other quickly. If this is not

possible due to the supplier’s size or production conditions, an alternative agreement has to

be made.

VWGoA Chattanooga Operations, LLC – All rights reserved Version 1.0 Page B-14

Overview of contact information at the supplier

Date: Supplier No: Supplier Name:

Name Name Telephone Email Logistics Manager:

Main Contact

Secondary Contact

Department Manager

Information Systems:

Main Contact

Secondary Contact

Department Manager

Production:

Main Contact

Secondary Contact

Department Manager

Material Planning:

Main Contact

Secondary Contact

Department Manager

Packaging:

Main Contact

Secondary Contact

Department Manager

VWGoA Chattanooga Operations, LLC – All rights reserved Version 1.0 Page C-1

C EDI and supplier portal

OBJECTIVE OF THIS CHAPTER

Suppliers have to use EDI and have access to the supplier portal in order to work with

Volkswagen Group of America.

For this reason, this chapter will provide an overview of how Volkswagen Group of

America uses EDI to exchange data with you. It will describe the process of setting up

EDI for communication with Volkswagen Group of America and the EDI message

formats in use.

This chapter will also describe how to register for the supplier portal, log on to the portal

and print out relevant documents there.

TOPICALITY

As the EDI details are still in a detailing process, this chapter will not cover all details at

this point of time, November 2009.

Topics which are still to be detailed include:

Design of the Global transport label

Design of the communication messages content (field)

CONTENTS

C.1 Electronic Data Interchange (EDI)

C.2 Supplier portal

VWGoA Chattanooga Operations, LLC – All rights reserved Version 1.0 Page C-2

CORE POINTS

EDI communication to Volkswagen in the U.S. works on TCP/IP internet point-to-

point connections based on the OFTP2 – Protocol. As an exception, and only if you

bear all the costs, you may use selected VANS.

The transmission protocol used is the OFTP2 (Odette File Transfer Protocol).

The EDIFACT EDI standards are available.

The coordination of operation and regular schedules is also done via the supplier

portal.

C.1 Electronic Data Interchange (EDI)

C.1.1 What is EDI and what is it used for?

EDI (Electronic Data Interchange) is the exchange of structured business data between the

information systems of external partners, and is based on message standards (e.g. VDA,

EDIFACT) and communication standards (e.g. OFTP-ODETTE file transfer protocol

automotive industry).

EDI is indispensable for efficient business processes with our suppliers, and is the

precondition for optimized cooperation between Volkswagen Group of America and our

suppliers. EDI benefits both partners. We expect the supplier to provide integrated EDI

support for the entire business process. The supplier benefits from the integration of EDI

messages into the in-house systems, where messages are based on each other in regard to

data.

EDI is used in the process to transmit weekly call-off previews, daily delivery call-offs and the

data for delivery notes and transport.

We expect that your EDI system is ready to receive 24 hours a day and 7

days a week, so that the EDI traffic can run in a smooth and timely fashion.

Readiness to receive must not be confused with the editing and processing

of the data in the production system of the supplier. If this is not possible,

VWGoA Chattanooga Operations, LLC – All rights reserved Version 1.0 Page C-3

you must still ensure that the data transmitted by Volkswagen Group of

America can be saved safely on a server until they can be edited or

processed.

C.1.2 Data flow

EDI communication to Volkswagen in the U.S. works on TCP/IP internet point-to-point

connections based on the OFTP2 – Protocol. VANS (Value Added Network Services), where

communication is handled via a provider, are only permitted in exceptional cases.

If you intend to use a provider, you have to notify Volkswagen Group of

America in writing in advance. Volkswagen Group of America reserves the

right to authorize the provider.

Volkswagen will not bear any costs arising out of or resulting from the use

of VANS.

VWGoA Chattanooga Operations, LLC – All rights reserved Version 1.0 Page C-4

Here is a schematic illustration of the logistics supplier communications concept:

1

3

4

5

2

1 6 month forecast on weekly basis (1 x per week), week 1 – 3 on daily basis (daily), Format EDIFACT DELFOR D97a*

3

4

5 EDIFACT global INVOIC*

VWGoA Chattanooga Operations, LLC – All rights reserved Version 1.0 Page C-5

C.1.3 EDI message formats in use

The weekly messages are transmitted by Volkswagen Group of America via EDI using the

following EDI message formats:

The delivery pre – advice is transmitted once a week, with a time period of six months.

Weeks one to three are detailed to the day, while the rest is detailed to the week. The call-off

preview will be transmitted in the format EDIFACT DELFOR.

Dispatch call – offs are transmitted one day before collection, with the next collection date as

the reference time. Transmission is done using the EDIFACT GLOBAL DELJIT format.

ASN has to be transmitted to VWGoA using the EDIFACT DESADV format.

VWGoA Chattanooga Operations, LLC – All rights reserved Version 1.0 Page C-6

The document formats in the delivery process are as follows:

1) Documents accompanying the shipment

a. The Pick-up-sheet (PUS) represents the transport and shipping documents

according to VDA 4939. It will be based on the ASN.

The documents can be generated with a free to use software from

Volkswagen, the so called TSB generator. It will be required to be printed by

the logistics partner. If no logistics partner is involved in the delivery process it

has to be created by the supplier.

2) Container papers

a. Container papers are represented by GTL (Global Transport Label)

b. Additionally it may be required to print other container papers for visualization

of important information. The details are still being planned at the moment.

VWGoA Chattanooga Operations, LLC – All rights reserved Version 1.0 Page C-7

C.1.4 Setting up EDI for communication with Volkswagen

Please follow the following steps to set up the EDI. Please note that the data communication

runs solely via the VWAG computer center in Wolfsburg.

VWAG acts as a service provider of Volkswagen Group of America and therefore

Volkswagen Group of America is able to use and provide access to the Volkswagen supplier

portal.

a) Applying for the ODETTE code

You are required an organization code called ODETTE-ID (“OSCAR - code”) in order to

communicate with Volkswagen Group of America. You can apply for this code at

https://forum.odette.org/OFTP

b) Network connection / OFTP2 software

Depending on the network service you have selected, you will have to apply for an

appropriate connection from a network operator. All communication will run via the OFTP2

standard. Therefore you will have to get an OFTP2 software. Altogether you will need:

Internet connection + digital certificate + ODETTE-ID + OFTP2 Software.

c) Applying to set up a technical connection

To set up an EDI connection to Volkswagen Group of America, go to

http://www.vwgroupsupply.com/b2b/vwb2b_folder/supply2public/en/zusammenarbeit/edi_ele

ktronischer/downloads.html

and use the “EDI-Antrag / EDI application form” fax/email form. Please do not send the form

until you have received the ODETTE-ID from the VDA and your network connection provided

by a network provider is operational.

Once you have sent the fax/email application, you will receive an email detailing the missing

parameters (e.g. the send and receive password required for the connection). You will also

receive the station ID defined for you when the connection is set up. This station ID is used

as a clear identification for EDI communication with you.

VWGoA Chattanooga Operations, LLC – All rights reserved Version 1.0 Page C-8

d) Transmission test

Before the EDI transmissions are used for operational purposes, you have to test the

transmission path. The Wolfsburg computer center provides a loop test for this purpose. You

have to send a non-empty file with any contents (and no larger than 10 KB) with the name

“LOOPTEST” to the Wolfsburg computer center (station ID = R11).

When the file is received successfully at the Wolfsburg computer center, it is automatically

returned to you. Once you have received the loop test file, you will know that data transfer in

both directions is possible.

If, in an exceptional case, the loop test is insufficient for testing the technical connection, the

Wolfsburg computer center can transmit a test file.

e) Live operation

After a successful loop test, or after test data have been successfully transmitted, the

connection is released for live data exchange. In general, the EDI standard process begins

with the delivery pre-advice.

For information on beginning the live data exchange, or if technical transmission problems

occur during live operation, please contact the contact person for EDI (see chapter B).

VWGoA Chattanooga Operations, LLC – All rights reserved Version 1.0 Page C-9

C.2 Supplier portal

WebEDI is not yet available for the process.

C.2.1 Minimum requirements for hardware and software

You are required to have the following to work in the supplier portal:

A standard computer with at least 64 MB RAM and 350 MHz.

An internet connection.

An internet browser; the system is optimized for the Internet Explorer from version 5.0.

Your browser must support 128-bit encryption.

For printing the call-off data, pick-up-sheets and container labels:

- A printer with a resolution of at least 300dpi, but a laser printer is recommended.

- The Acrobat Reader from Adobe from version 5.0. This program can be

downloaded for free from the Adobe website (http://www.adobe.com).

VWGoA Chattanooga Operations, LLC – All rights reserved Version 1.0 Page C-10

C.2.2 Necessary browser settings

You will have to activate cookies in your browser and set the safety level to “medium” in

order to use the supplier portal. You can check and make these settings by going to the task

bar and clicking “Tools” (1), “Internet options” (2) and then selecting the “Security” tab (3).

Move the slide bar to “Medium” (4).

VWGoA Chattanooga Operations, LLC – All rights reserved Version 1.0 Page C-11

C.2.3 Registering for the supplier portal

To register for the supplier portal, type http://www.vwgroupsupply.com in your browser’s

address bar and press Enter to confirm. You will see the following:

VWGoA Chattanooga Operations, LLC – All rights reserved Version 1.0 Page C-12

Open the “Team up with us!” screen on the left and click on “Start the Supplier Self

Registration”:

Now fill in the online form for supplier self-registration. This includes general information

about your company, such as name, address, DUNS number and your products and

services. The person filling in the registration, who does not need to be your director or key

account manager, has to fill in some personal information (such as name and position).

VWGoA Chattanooga Operations, LLC – All rights reserved Version 1.0 Page C-13

Once you have entered the data, we will check them for plausibility. The person specified by

you is then given access to the supplier platform. You will receive an email with the user

name and password. The password provided has to be changed after the first login.

First, the registered person is given the opportunity to store a business card for your

company in our supplier database. He or she then has to accept electronically the B2B user

agreement that regulates the digital communication between Volkswagen Group of America

and your company. At the same time, your company sets up an administrator for the supplier

portal in the B2B user agreement.

The administrator at your company is responsible for allocating and

managing the users of the applications available to you.

If you have questions on registering, please contact our hotline, which is available 24

hours/day, 7 days/week.

Telephone #: +1 (248) 754-HELP

Email: [email protected]

You will also find FAQs on the registration process at:

http://www.vwgroupsupply.com/b2b/vwb2b_folder/supplypublic/de/tools/help/faqs.html

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C.2.4 Activities upon receipt of a new DUNS number

All access permissions and user IDs are linked directly to the valid DUNS number. If changes

are made to the company (e.g. changes to the legal form or a new address), a new DUNS

number will usually be allocated.

However, the local supplier number allocated by Volkswagen Group of America usually

remains unchanged. You will therefore receive an email requesting you to register the new

DUNS number in the closed area of the supplier portal within two weeks. Once this period

has elapsed, the “old” local supplier numbers are allocated to the new DUNS number.

You have to ensure that access to the closed area of the supplier portal is

possible at all times.

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C.2.5 Logging on to the supplier portal (schedules)

To call up the application, type http://www.vwgroupsupply.com in your browser’s address bar

and press Enter (1) to confirm. You will see the following:

Now click “Login” (2) on the top right of the page. You will see the following login screen:

Enter your user name and password (3) and press “OK” (4) to confirm.

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Once you have logged on successfully, you will be transferred to the following portal page.

From there, you can access the B2B user agreement mentioned above, your access data,

and, by clicking on the tabs on the top left of the page, a variety of topics relevant to your

work with Volkswagen Group of America.

Select “Logistics” (5) from these tabs.

Printing relevant documents (schedules)

All documents are created by the Acrobat Reader. When you select a document and press

“Print”, you will see an Acrobat window that shows the document in print format.

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C.2.6 Data maintenance

a) Data required for delivery call-off

The following information is required for delivery call-off and the resulting documents, so you

have to make them available in the LION application in advance via the supplier portal along

with a validity period:

Generation status (design change status)

Hardware status

Software status

Information on the following is also required:

Lot

Minimum shelf life

If required, you have to add these data in the dispatch call-off for each package after

dispatch call-off provision on the supplier platform. Then a new dispatch call-off version is

created and provided to you.

b) Public holiday calendar

To ensure that the logistics processes described in this manual go smoothly, we have to

know when your company has public holidays. These are especially important when

specifying the collection dates in the monthly operation schedules. For this reason, you have

to mark all public holidays for all your plants for the next year in the public holiday calendar

by October of the current year at the latest.

You have to check all data relevant to your company and your products for

validity at regular intervals; any new information has to be added to the

supplier portal and provided to the scheduler.

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D Severability clause

Severability; No Implied Waiver. If any provision of this Manual is invalid or unenforceable

under any statute, regulation, ordinance, executive order or other rule of law, the provision

will be deemed reformed or deleted, as the case may be, but only to the extent necessary to

comply with applicable law. The remaining provisions of this Manual will remain in full force

and effect. The failure of Volkswagen at any time to require performance by a supplier of

any provision of the Manual will not affect the right to require performance at any later time

nor will the waiver of Volkswagen of a breach of any provision of the manual constitute a

waiver of any later breach of the same or other provision of the Manual.

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E Glossary

Topic Page

Volkswagen production system (VPS) A-2

The VPS describes the basics, principles and maxims according to which the

production processes at Volkswagen Group of America are conceived, performed and

continuously redeveloped.

Data Universal Numbering System (DUNS) number C-14

The DUNS number is a nine-digit, globally applicable identifier with global standards

and central administration. It is allocated by Dun & Bradstreet.

Electronic Data Interchange (EDI) C-2

EDI is the electronic interchange of structured business and product data between

external partners and based on standards.

Value Added Network (VAN) C-3

A VAN is a service provider who is used to handle the EDI communication between

Volkswagen Group of America and the supplier.

WebEDI C-2

WebEDI is an internet interface for the EDI system. VWAG provides its suppliers with

WebEDI free of charge on the supplier portal of Volkswagen.

Volkswagen Group of America

Chattanooga Operations, LLC

605 Chestnut Street

Chattanooga, TN 37450 U.S.A.

Version 1.0

Version as of: December 2009