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    All Rights Reserved for MISUYURA International Training Consultancy

    Module ITalent Management: Meaning and significance of talentmanagement. Aligning HRM goals to business, attractingtalent, retaining talent, becoming the best employer byemployer branding activities, inculcating performanceculture, right sizing the or!force, or! life balance

    initiatives, providing HR leadership to business.

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    Talent - the sum of a person's abilities and his or herability to learn and grow.

    The term was coined by David Watkins as Theprocess of attracting and retaining protableemployees as it is increasingly more competitivebetween rms and of strategic importance has cometo be known as !the war for talent!

    Talent "anagement enables organi#ations to rapidly

    align develop motivateand maintain a high-performance labor force. They also alleviate thehassle of writing performance reviews by automatingthe task and ensuring $uality of reviews and reviewedon time.

    %&T(D)*T%(&

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    + conscious deliberate approach undertaken toattract develop and retain people with theaptitude and abilities to meet current and future

    organisational needs.

    T+,&T*("/T&*0*(""%T"&T0*(&T%1)T%(&

    %&T(D)*T%(&

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    Did you think about how any of your staff areo!ened to work soewhere else" #ell$ at any one

    tie ore than %%& of your e!loyees will bewelling to leave you'''

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    A set of business !racticesthat anage the

    !lanning$ ac(uisition$develo!ent$ retentionand advanceent oftalent in order to achieve

    business goals ando!tii)e !erforance'

    Nothing is as important as Identifying, Training and Holding ontotalented people Jack Welch

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    #hen business needs are high$ !eo!le with arange of talents are added' *owever$ #hen

    business eases$ talent needs dro! and workforcereductions and hiring free)es are coon

    res!onses

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    Understanding requirement

    Training & Development

    Retention

    Selecting Talent

    Attracting Talent

    Sourcing talent

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    Competenc mapping

    Training & Development

    !"it

    Succession planning

    Career planning

    #er$ormance appraisal

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    +Right !erson in the right ,ob'+ Retaining the to! talent'

    + -eadershi! and .high !otential e!loyee/develo!ent'

    + 0erforance anageent'+ #orkforce !lanning'

    + Culture'

    +1urture and develo!ing of !eo!le'+ Involves individual and organi)ationdevelo!ent'

    + Deliberate a!!roach undertaken'

    + 2inancial benefits'

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    (12*T%34 (5 T+,&T"+&+6"&T

    *apture the right talent and convert them toorgani#ation assets

    %dentify various upcoming challenges of talentmanagement

    stablish upcoming trendsin talentmanagement.

    %dentify the ways to retainthe best talent.

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    %ncreasing

    EmployeeSatisfaction

    WorkerProductivity

    Learning

    Eectiveness Service Levels

    educing

    EmployeeTurnover

    Absenteeism.

    Ne !ires.

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    +TT+*T%(&

    4T+T6%4 Employer branding

    Employer of choice

    Targeted recruitment and selection

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    T+,&T +*7)%%&6

    4T+T6%4

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    %&T&+, 4T+T6%4

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    8T&+, 4T+T6%4

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    %uild a Winning !nvironment that people ant to

    'elong to

    !sta'lish a Talent (anagement (indset) hich em'eds

    *nership and Accounta'ilit $or *ptimising Talent

    and #otential

    Create Tangi'le (eans to +denti$) select and deplo

    people o$ *utstanding Talent

    ,ull !ngage Talent) use it and manage itIntelligently

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    T&T%(&4T+T6%4

    Factors aecting retention

    Risk analysis

    Analysis of reasons for leaving

    Areas for action

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    Change*rgani-ation

    Culture

    (anagingSuccession

    SelectingTalent

    AttractingTalent

    RetainingTalent

    Recogni-etalent

    WA.S T* R!TA+/(A/A0!TA1!/T

    "A#$ T% R&TAI' MA'A(& TA)&'T

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    Plan

    + AlignWork$orceto Strategic*'2ectives

    + Retain TopTalent

    Instruct

    + #rovideTraining

    + !na'le0lo'al1earning

    Reward &

    Promote

    Give Suitable

    Compensatio

    n and

    Rewards

    1earning Retention

    Career #rogression

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    +,%6&%&6 1)4%&44

    4T+T6%4 W%T9 T9 94T+T6%4 /erformance planning and

    valuation: )niform ; standardprocedures: 6rowth add value

    4trategic "anpower planning:

    4trategic ecruitment ; 4election

    "apping Talents: Develop nurtureand retain skill inventories

    Training ; Development activities.

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    34ecuting talent anageent strategy

    5eing custodians of the talentanageent !rocess

    0roviding guidance and fresh thinkingabout talent anageent !rogras

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    Current

    Required Job Skills

    rgani!ationalb"e#ti$es

    %orkfor#e&ompeten#ies

    AlignDevelopmentith /eeds

    Close 0aps &(onitor

    #er$ormance

    +mproveCritical

    Competencies

    ,uture

    Required Job Skills

    Competenc0ap

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    Su!er 6ee!ers

    A very sall grou! of individuals who have deonstrated su!erioracco!lishents$ and who ebody the core co!etencies andvalues of the organisation

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    6ee!ers

    Those who 34ceed 3!loyee 34!ectations

    Solid Citi)ens

    Meet 7rganisational 34!ectations

    Misfits

    Thosewho fall below 7rganisational34!ectations

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    "/,(

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    "/,(s desires

    What drives their sense of engagement orcommitment.

    1etter understand the attributes which arelikely to attract.

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    "/,(

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    "/,(

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    "/,(

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    %&*),*+T%&6 /5("+&*

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    %&*),*+T%&6 /5("+&**),T) *ulture is the learned assumptions on which people

    base their daily actions.

    (perating system! organi#ational D&+. %ntrinsic to organi#ation culture. "anaging the performance of organi#ations teams

    and individuals. ,eadership and discipline are the dening elements

    for performance culture. 6o beyond conventional way of employee-employer

    relation. %nsanely LmadlyM dedicate to the success

    &ot successfully implemented or takes too longN %nsuch cases the reason is the absence of aperformance culture.

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    %&*),*+T%&6 /5("+&**),T)

    %uilding blocks of a performance culture 1asis for performance culture is discipline it

    recogni#es that clear boundaries. +ccountability. Decisiveness and standards of eOcellence *ommitments and eOpectations are clear. (penness and trust: 4peak reduces

    defensiveness. "anaged di?erences: conPict are dealt with.

    )nfullled commitments are eOposed. 6o

    beyond safe talk 4implicity and focus: a#or sharp focus on

    implementation. /laying to people's strengths:

    )nderstanding closing gap.

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    (, (5 ,+D49%/ %& 9%69

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    (, (5 ,+D49%/ %& 9%69/5("+&* (6+&%Q+T%(&

    &ot reside only at the top of the organi#ation.

    ,eadership must be combined with strategyR it must beongoing consistent and grounded in on-the-Bob learning.

    9ighly disciplined organi#ation that has clearaccountabilities and demands results.

    Leaders ill 'ave clarityregarding to lead(organi)ation strategy and c'ange* self* t'eir peopleand teams* t'eir organi)ation and t'eir results.

    Essential ingredients of leaders'ip as follos(

    Taking and managing accountability bringing consensus.

    *onstantly sensing and assessingthe eOternal and internalenvironments

    (, (5 ,+D49%/ %& 9%69

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    (, (5 ,+D49%/ %& 9%69/5("+&* (6+&%Q+T%(& Essential ingredients of leaders'ip as follos(

    &egotiating clear eOpectationsand goals. (ngoing feedbackcoaching and follow up.

    +re insightful and self-aware. +dopting a coaching style of leadership.This strengthens and

    supports coherence communication collaboration . *reating supportive healthy cultures which attract and retain

    talent.+reating a performance culture ,troubles in practical

    implications- 6et rid of traditional performance appraisals !as e kno

    t'em. *omplete the total process by e#pectationsetting* ongoing feedback and coac'ing* and progress .

    Deal with performance management 'olistically. !discover 'at is uni/ueabout each person and then

    capitali#e on it!.

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    "01!TS020N1 T!E

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    "01!TS020N1 T!EW3"453"+E /rocess of monitoring and adBusting the composition of

    the organi#ation>s workforce to its optimal si#e.

    ,ogical process of assessing the eOisting staSng levels

    Tool to remove eOcess workforce reduce 9 costimprove organi#ation tness and enhance marketcompetitiveness

    eorgani#ing or restructuring their business by cost-cutting reduction of workforce or reorgani#ing upper-level management.

    The goal is to get the company molded properly to

    achieve the maOimum prot..

    !The company felt that rightsi#ing was necessary afterfour $uarters of losses.!

    "01!TS020N1 T!E

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    "01!TS020N1 T!EW3"453"+E ightsi#ing means downsi#ing the employee strength

    through planned elimination of Bobs .

    /roactive approach rather than it is reactive approach .

    /rocess by which organi#ations determine and maintainonly %69T "/,(

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    Voluntary early retirements Reducingnumber of organization

    layers

    Across the board layoffs Considering interdependent

    relationships before cutting positions.

    Eliminating Training & Development

    activities

    Asking for appropriate size of

    orkforce

    !verly deep orkforce reductions "dentifying high potential members and

    monitor their development #lacing orking in a $ob hich they do

    not have training

    #rotecting education and training fund

    %ore emphasize on accountability than

    on involvement.

    Emphasize strong leadership

    Epecting the orker ho remain toork hard

    Decentralizing operations andempoering retained employees.

    "mplementing layoff in a gradual'

    incremental manner

    Emphasize team development over

    individual effort

    Emphasize high monitory reard for

    career development

    "dentifying and protecting core

    competencies

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    W3"4 L05E %ALAN+E

    1alance between work and their private lives.

    The two sides of the same coin and balancing themis the an art.

    %ncreasing workpressures impactof globali#ation

    and technological advancement. Work life and personal life are inter-connectedand

    interdependent.

    1alancingpointon the seesaw.

    motionalintelligenceis re$uired to maintain abalance between private and professional.

    /erson>s control over the responsibilitiesbetween

    their work place family friend and self.

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    W3"4 L05E %ALAN+E Work life balance policies.

    ssential for proper managementofresults.

    1enets of Work life balance.

    educed sta? turnoverrates

    1ecoming a good employer or an employerofchoice

    educed absenteeismand sicklife

    %mproved moraleor satisfactionand improvedproductivity.

    educed 4tress burnout.

    %ncreased Bob satisfaction.

    %mproves concentration

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    W3"4 L05E %ALAN+E0N0T0AT06ES

    Work75amily %alance initiatives

    0. 0nitiatives for employers8organi)ations(

    *reate a culture that is supportive of work family U from thetop.

    /rovide work family sensitivitytraining.

    ,imitthe number of workinghourseach week.

    liminate4aturdayworkor provide alternate 4aturdayso?.

    /rovidePeOiblework times.

    /rovide PeOiblework place.

    "aternityand paternityleaveU consider eOtending paidleave.

    Otend careerleave.

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    W3"4 L05E %ALAN+E0N0T0AT06ES

    Work75amily %alance initiatives0. 0nitiatives for employers8organi)ations(

    (?er longserviceleave on half pay.

    /rovide reducedworkhoursfor older workers U on apermanent basis or for a limitedperiod.

    /rovide work supportedchildcareplaces.

    otateBobs.

    /rovide additional nancialbenetsfor those whowork in remote locations or away from home Ltosupport children>s education relocation eOpensesfamily reunions etc.M.

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    W3"4 L05E %ALAN+E0N0T0AT06ES Work75amily %alance initiatives 00. 0nitiatives for individuals8couples(

    Discuss what you valueasa familyU and ensure whatyou value is rePected in what you do.

    "aintaingood communicationathomeLfor eOamplediscuss sharing of tasks and responsibilitiesM.

    "aintain goodcommunicationat workLfor eOamplediscuss hours work responsibilitiesM.

    /lan and organi#e familytime.

    /lan and organi#etimeto deal with familyandpersonal health issues and familynances.

    %f partnered plan and enBoy regulartimeas a couple.

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    W3"4 L05E %ALAN+E0N0T0AT06ES

    Work75amily %alance initiatives

    00. 0nitiatives for individuals8couples(

    /lan and enBoy regular time with children or other familymembers.

    "aintain dailyfamilyroutines for eOample mealtimesR dowork out with children homework to stay t.

    Take care of self. "aintain physical mentaland socialwell-being.

    1e realisticabout work hours- reviewworkcommitmentsand

    career goals on a regular basis. 4cale back where needed fora shorter or longer time period.

    +ppreciate otherfamilymembersand alltheyare achieving.+lso appreciate the pressures they might be under.

    P"360$0N1 !" LEA$E"S!0P T3

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    P"360$0N1 !" LEA$E"S!0P T3%9S0NESS.

    9 ,eadership is fundamentally a business driver andenabler.

    /roactively drive change to improve governanceenhance performance .

    *apacityand capabilitiesfor meeting present and futureneeds of technology.

    9 leaders are businessleaders as responsible as otherbusiness leader

    Task of ensuringthat their organi#ation> cultureischangeable customer-focusedand stimulatesinnovation.

    Task of ensuring that their organi#ation> cultureischangeable customer-focusedand stimulatesinnovation

    P"360$0N1 !" LEA$E"S!0P T3

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    P"360$0N1 !" LEA$E"S!0P T3%9S0NESS.

    9 ,eadership is a mindset one which combinesastrategic approach with a pragmatic.

    5ocus of 9 leadership is on customers individualemployeesand organi#ationfor today and tomorrow.

    (rgani#ation capabilitiesre$uiredfor sustainable success.

    +chievepowerand inPuencewithin organi#ations if theyare to playmeaningfulrole.

    *(s are lookingfor the 9leaderswho canpushthebusiness forward and challengeeveryone at the table.

    9 wasconsidered as necessaryevil but today 9 istaking the centrestageto lead the business.

    3oraciousLgreedyM appetitesforbusiness professionalcompatibility with other top eOecutives

    P"360$0N1 !" LEA$E"S!0P T3

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    P"360$0N1 !" LEA$E"S!0P T3%9S0NESS.!" Leaders'ip can disc'arge folloing

    responsibilities to contribute to businessV Driving improvements to provide eScient e?ective and

    compliant 9 services aligned to business re$uirements.

    V Design development and implementationof new 9

    services to meet new business trends.V Developmentand implementationof business-focused

    9metrics

    V Deliveringreliableworkforcedatawith corresponding

    workforce reporting and analyticstosupportbusinessdecisions.

    V Developmentof the overall9budgetand analysisoftotal 9 spend..

    P"360$0N1 !" LEA$E"S!0P T3

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    P"360$0N1 !" LEA$E"S!0P T3%9S0NESS.!" Leaders'ip can disc'arge folloing

    responsibilities to contribute to business 9 compliance and riskmanagement.

    /roBect management including buildingcapabilitiesfor 9tomanageproBectssuch as 4iO 4igma in 9

    Development and implementation of an 9technologystrategy to support the business needs.

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    +&

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