strategjia qeveritare pËr bashkËpunim me shoqËrinË … · 2019-04-04 · 1 the european...

Qeveria e KosovësVlada Kosova - Government of Kosovo

STRATEGJIA QEVERITARE PËR BASHKËPUNIM ME SHOQËRINË CIVILE 2019–2023

GOVERNMENT STRATEGY FOR COOPERATION WITH CIVIL SOCIETY 2019–2023

VLADINA STRATEGIJA ZA SARADNJU SA CIVILNIM DRUŠTVOM 2019–2023

GOVERNMENT STRATEGY FOR COOPERATION WITH CIVIL SOCIETY 2019–2023

Pristinë 2019



Qeveria - Vlada - GovernmentZyra e Kryeministrit - Ured Premijera - Office of the Prime Minister

Zyra për Qeverisje të Mirë / Kancelarija za Dobro Upravljanje / Office on Good Goverance

Table of ConTenTs

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List of Abbreviations

Executive Summary

Introduction

State of civil society and its needs

Methodology

Problem Background

Strategic Objectives

Monitoring and Evaluation of Implementation of the Strategy

Operationalization of the monitoring and evaluation process

Financial Impact of the Implementation of the Strategy

appendix 1 Action Plan

appendix 2 List of Working Team (WG) Members

appendix 3 Institutional Set-Up

appendix 4 Defining Measurement Indicators

appendix 5 Key terms

Objective 1. Increase civil society participation in policymaking

Objective 2. Improvement of the regulatory and institutional framework for

financing sustainability of programmes and projects of CSOs in public interest

Objective 3. Develop practices and procedures of contracting of CSOs for

the provision of public services

Objective 4. Increase volunteering in programs of public interest

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lisT of abbreviaTions

oPM Office of the Prime Minister

oGG-oPM Office of Good Governance – Office of the Prime Minister

Cso Civil society organizations

DnGo Department for CSOs

eC European Commission

eU European Union

KCsf Kosovar Civil Society Foundation

KiPa Kosovo Institute for Public Administration

Kis Kosovo Initiative for Stability

M&e Monitoring and evaluation

MalG Minister of Administration and Local Government

MCYs Minister of Culture, Youth and Sports

Mei Ministry of European Integration

MlsW Minister of Labour and Social Welfare

Mf Ministry of Finance

MPa Ministry of Public Administration

nGo Non-governmental organization

Pbo Public benefit organization

rCa Root Cause Analysis

Ta Technical Assistance

TaK Tax Administration of Kosovo

WG Working group

WT Working team

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Government Strategy for Cooperation with Civil Society 2019-2023

executive summary

Creating a more enabling legal, institutional and financial framework for the cooperation be-tween government and civil society is one of the essential indicators of maturity of modern democracies. Empowered and active civil society may contribute to shaping better legislation, deliver better quality public services, ensure more effective monitoring of implementation of key policy reforms and enhancing the citizen’s volunteering. The role of civil society in the European integration process has been generally acknowledged in a number of official Euro-pean Union documents and the Government of the Republic of Kosovo, where the partnership between government and civil society has become its priority.

The first Government strategy for Cooperation with Civil society (2013-2017) was adopt-ed in July 2013, as an important sign of the Government of Republic of Kosovo recognition of the civil society role in policy-making and good governance. This Strategy was designed to help improve the government’s cooperation with civil society in the context of four strategic objectives as follows:

• Ensuring participation of civil society in drafting policies and legislation;• Creating a system for civil society organizations (CSOs) in contracting public services; • Setting the financial system and defining the criteria for supporting civil society with pub-

lic funds; and • Promoting an integrated approach for the development of volunteering in the country

The assessment of the implementation of the first Strategy for the period 2013-2017 led by the Office of Good Governance in the Office of the Prime Minister (OGG-OPM)with the support of the EU-Technical Assistance project, confirmed a significant progress achieved in the area of public consultations in the policy-making process as well as public funding of CSO programs and projects while less progress has been achieved in the areas of volunteer development and improving standards of public service delivery by CSOs. This assessment has also em-phasized importance of these strategic objectives and has addressed challenges and lessons learned from this process. The assessment has also included the need for further strengthen-ing the OGG/OPM with human and financial resources.

By adopting the Government Strategy for Cooperation with Civil Society 2019-2023, the Gov-ernment of Republic of Kosovo shows its commitment to invest additional financial and hu-man resources with the intent to establish functional mechanisms for structured cooperation between government and CSOs. This will help in shaping and implementing public policies and creating more favourable environment for the development of civil society in Kosovo. To achieve this goal, four strategic objectives have been set for the 2019-2021 implementation period:

1. Increase civil society participation in policy-making;2. ncrease accountability and transparency in public funding for CSOs;3. Develop practices and procedures of contracting of CSOs for the provision of public

service and4. Increase volunteering in public benefit programs.

In addition to the State Budget funds, the implementation of these strategic objectives will benefit from the support of the EU Technical Assistance project, while it is also expected to mobilize additional funds through improved coordination of all donors in the area of civil society development, as well as CSOs whose mission is to develop civil society or specific areas addressed by relevant strategic objectives. The overall methodology for monitoring and reporting on the implementation of this Strategy has been adjusted by putting emphasis on defining more precise indicators for each of the strategic objectives and determining clear milestones set for each year of the Action plan.

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introduction

This Strategy defines strategic objectives and policies of the Government of Republic of Ko-sovo intends to achieve in the next medium-term period in order to improve the enabling environment for development of civil society and create pre-conditions for a more effective co-operation of government bodies and CSOs in key reform processes in the country. An active and empowered civil society is considered to be an essential component of modern, pluralist democracies. Therefore, the development of cooperation between the government and civil society in shaping and implementing public policies is fundamental in development of inclu-sive citizen-oriented governance and respect of diversity in all aspects of society.

The EC strategy for ‘A credible enlargement perspective for and enhanced EU engagement with the Western Balkans’ from February 20181 emphasizes that an enabling legal, institu-tional and financial environment for civil society is crucial and that governments should ensure active participation of CSOs in reform and policy making processes, by establishing inclusive structured dialogue. The Guidelines for EU Support to Civil Society in Enlargement Countries, 2014-20202 adopted by the DG Enlargement of the European Commission stress the impor-tance of setting clear objectives, results and indicators for monitoring the progress of govern-ments in this field. These elements have become an important part of political criteria and is regularly reflected in annual reports on the progress of Kosovo in the EU integration process referring to the preamble to the SAA, point 4, civil society development and democratization are included as the first elements on which the parties (including the Republic of Kosovo) are committed to contributing to the political, economic and institutional stabilization of Kosovo and the region. It is also worth mentioning the Regulation for better regulation 2.0, the Public administration reform process and the EU’s Direct Budget Support to Public Administration Reform, pro-cesses that are directly related to this Strategy.

In order to respond to the growing need for a more strategic approach and clear road map to-wards achieving meaningful cooperation with civil society, the Government of Kosovo adopted in July 2013 the first Strategy and action plan for Government Cooperation with Civil Society 2013 – 2017. With the aim of ensuring effective monitoring of the implementation of the Strat-egy, the Government established a joint Council for implementing the strategy for coopera-tion between government and civil society, which was co-chaired by government and civil society representatives, with professional and administrative support from the Office of Good Governance in the Prime Minister’s Office (OGG-OPM). Commencing from March 2016, the implementation of the Strategy was supported by the EU Technical Assistance project, “Sup-port to the implementation of the Government Strategy for Cooperation with Civil Society 2013-2017”.

In the final year of the Strategy implementation, on 12 July 2017, the OPM General Secretary approved the decision on setting up the Working team for the development of the new Strat-egy and Action Plan for Government-CSO cooperation 2019-2023. The Team is composed of representative of relevant government bodies and CSOs, meanwhile the group was ex-panded with other civil society representatives through the call and open selection process. For the purpose of ensuring solid analytical basis for the development of the new Strategy and action plan, the evaluation of the implementation of the Strategy for 2013-2017 period was conducted accordingly. The evaluation has analysed the root-causes of main problems

1 The European Commission Communication „A credible enlargement perspective for and enhanced EU engagement with the Western Balkans“, COM (2018) 65 final, 6 February 2018. 2 The European Commission, „DG Englarement: Guidelines for EU support to civil society in englargement countries 2014-2020,“ November 2013, p. 4.

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identified within each strategic objective and a list of recommendations to be considered when drafting the new Strategy and Action Plan.

The objectives of the Strategy for period 2019-2023 are determined based on consultations with civil society, considering the results of conducted evaluation of former strategy, as well as wider priorities set in the relevant European Union documents. In doing so, complemen-tarity and coherence was ensured with objectives and measures planned in other relevant government strategic documents, namely the Program of the Government of the Republic of Kosovo for 2017-2021, the National Development Strategy 2016-2021, Better Regulation Strategy 2017-2021 and Strategy for Improving Policy Planning and Coordination in Kosovo 2017-2021.

state of civil society and its needs

The first step in developing a framework for cooperation with civil society in Kosovo was the signing of the Memorandum of Understanding (MoU) between the Government and Civikos platform in 2007. In July 2013, the Government adopted its first Strategy for Cooperation with Civil Society for the period 2013-2017.

CSOs in the Republic of Kosovo operate and function as foundations or associations based on the Law on the Freedom of Association of NGOs (Law No. 04 / L-057) 20113.

The civil society involvement in the policy and decision-making process is set through the Regulation on Minimum Standards for Public Consultation (No.05/2016) entered into force in January 2017. The Regulation obliges the Government to start the public consultation pro-cess at early stages of drafting laws or policies and defines minimum standards in terms of consultation process, including deadlines, forms, methods, monitoring, reporting, etc. The implementation of the set standards is enabled through the Online Platform for public consul-tation4, which is managed by Office for Good Governance/Office of the Prime minister. The government institutions should publish all documents that are subject to public consultation, while interested public can directly contribute on the relevant documents published. The on-line platform is the main consultation method for the documents drafted by the Government 432 documents since launching the platform in February 2017 until December 31, 2018) Of-fice for Good Governance / Office of Prime Minister has drafted and published the first report on the public consultation process for 20175.

The allocation of funds for CSOs from the state budget is defined by the Regulation on the criteria, standards and procedures for public funding of NGOs (MF-04/2017) adopted in June 2017, which has established a funding system public for merit-based CSOs, including clearly defined rules and transparency both at central and local level. In 2017, the Office of Good Governance / Office of the Prime Minister published the first report on the public financing of the Republic of Kosovo for the period 2015-2016 and the second Report in 20176 .

Regarding public service delivery by CSOs, it is worth mentioning that the existing legisla-tion allows CSOs to provide services in various areas. CSOs are eligible to apply for service provision and the Law for Social and Family Services (02/L-17). CSOs are eligible to apply for licensing on specific social services, based on defined standards. The licenses are a prereq-

3 https://gzk.rks-gov.net/ActDocumentDetail.aspx?ActID=27644 http://konsultimet.rks-gov.net/5 Report of the Office of the Good Governance / Office of the Prime Minister on Public Consultations 20176 Report of the Office of Good Governance / Office of the Prime Minister on Public Financing of CSOs 2016-2017

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uisite to apply for providing respective services, and this applies to other service providers as well, except state service providers. In Kosovo, few CSOs are engaged in different services which are paid by state funds and most of those engaged are in the field of social services. The component of volunteering is currently covered through the Law on Empowerment and Youth Participation (Law No.03 / L-145) and Administrative Instructions of the Ministry of Cul-ture, Youth and Sports, which recently have been updated. This Law defines regulatory as-pects only for young people aged 15 to 24 years. The importance of volunteering is also given through the establishment of a working team that is working to draft of the concept document on volunteering, which will promote and create a supportive environment for the development of volunteering.

Methodology

The Government Strategy for cooperation with Civil Society 2019-2023 has been prepared by the working team set up by the OPM, composed of government and civil society representa-tives, with the expert support of the OGG and the EU Technical Assistance project “Support to the Implementation of the Government Strategy for Cooperation with Civil Society”. The working team for drafting the current Strategy has been established by the Decision of the OPM General Secretary on 12 July 2017, prior to the end of the former Strategy (2013-2017). This team has been very proactive in supplementing and validating the assessment of the former Strategy, determining the priority areas and defining the mission/vision of the Strategy for 2019-2023. The team is led by Office of Good Governance / The Prime Minister’s Office and co-chaired by Civikos Platform, consisting of representatives from line ministries and Civil Society Organizations

The main tool of analysis for drafting the new Strategy has been the “root cause analysis. The root cause analysis has been used for identifying the problems, challenges and obstacles during the implementation of the former Strategy. It has essentially defined what the problems were with regards to the cooperation between the government and civil society and lessons learned for the current Strategy. The activities undertaken for this analysis included national workshops with the Working team and roundtables with civil society. Once all the data on problems and root causes have been obtained and analysed, the findings were discussed and validated through activities organized by the OGG.

The working team has worked professionally in setting the basis of the document and the ob-jectives based on this analysis to further develop it until the finalization of the first draft, which was continued with the public consultation process.

The process of public consultation of the document along with all the obligations set forth by the Regulation on Minimum Standards for Public Consultations has been successfully devel-oped with several consultative sessions across the regions. In order to insure as wide-as-pos-sible input by CSOs and other stakeholders, consultation meetings were held in 5 regions – Mitrovica, Peja, Prishtina, Prizren and Gjilan7 in October and November 2018. In parallel, the draft Strategy and the Action Plan text were made available for consultation to all interested citizens on the On-line Platform for public consultations (konsultimet.rks-gov.net) starting from October 4 to November 98(34 days). After the end of the public consultation process, the WT was gathered, analysed and discussed all contributions given and concluded the final draft, which was forwarded for approval to the Government.7 In general, 54 representatives of CSOs, stakeholders and citizens participated in consultative meetings.8 The initial consultation deadline lasted from 1 to 9 November to allow the on-line consultation process to accompany the regional consultations meetings and provide space for additional comments to be provided by the organizations and stakeholders.

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9 Evaluation of the Implementation of the Government Strategy for Cooperation with Civil Society (2013-2017). Office on Good Governance. February 2018, p. 2-3. 10 Office of Good Governance. Government Strategy for Cooperation with Civil Society. 2013, p. 2.

Problem background

The main problem that this strategic document aims to address specifically relate to issues or concerns, which have not been adequately addressed in the previous Strategy. Thus far, most of the progress with the earlier Strategy has been achieved in 2016 and 2017, reaching a progress rate of 73 percent9. as far as the implementation of activities is concerned, and if progress is to be measured on the basis of results and impact, the percentage would be smaller. The implementation of the Strategy (2013-2017) started to be delayed after it entered into force in 2013, where the planned activities during 2013-2014 were relocated for 2015. Due to the lack of financial and human resources, the Strategy has completed implementation at a slow pace but with the commitment of the Office of Good Governance / the Office of the Prime Minister and the support of a number of local organizations, international donors and the EU Technical Assistance Project that has managed to successfully implement most of the planned measures.

In the past four (4) years, the relations between civil society and government have improved to a certain extent. The Strategy (2013-2017) has been an instrumental policy tool in this as-pect by setting the base of cooperation between the government and civil society, with the aim of holding the government to account for creating a favourable environment for the develop-ment of the civil society sector in the country!10 As a result, civil society has increasingly be-come more involved in policymaking. The approval of the Regulation Nr. 05/2016 on Minimum Standards for Public Consultation Process (April 2016) and launching of the Online Platform for Public Consultation (January 2017) are best example of such cooperation. However, for a more successful implementation additional efforts must be made as foreseen in this Strategy.

In March 2017, Office for Good Governance/Office of the prime minister in cooperation with the Ministry of Finance put together and published the Report on the Public Financial Sup-port for NGOs from the Institutions of the Republic of Kosovo for Years 2015-2016. For many policy analysts and civil society activists this has been viewed as a major policy success since information on government funding of civil society has never been made public in the past. In addition, in June 2017, the MF has established a transparent and accountable sys-tem designed for funding CSOs by adopting the Regulation Nr. MF-04/2017 on the Criteria, Standards and Basic Procedures for Public Funding of NGOs. The Regulation MF-04/2017 has been well received amongst public institutions and CSOs, but for its application in practice greater efforts must be made with the existing Strategy as well as continuous capacity build-ing for Institutions and CSOs.

While for the first objective of the strategy, civil society involvement in policy-making has been the most successful, exceeding 90 per-cent of progress level, the remaining policy areas fall short in terms of progress. Creating a system of public funding for civil society anticipated in the third objective has reached 70 percent of the progress level. As far as the strategic ob-jective of establishing a system of contracting of public services to CSOs, the progress level has reached 50 percent, and for the strategic objective of promoting an integrated approach to volunteering, the progress level has reached 83 percent. However, It is worth pointing out that much remains to be done to establish and establish a “one-stop-shop for public service delivery” and to “develop volunteering”. However, this percentage is only quantitative meas-urements because if there were qualitative indicators, this percentage would be much smaller

The “root cause analysis” has helped identify the root causes for all the problems identified for

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each priority area in the realm of government cooperation with civil society. In order to ensure that all problems and direct causes have been reported, the Assessment report has been closely consulted with all relevant stakeholders.

List of problems identified based on root causes:

1 Lack of adequate participation of CSOs in policy formulation and legislation . Lack of resources for coordination, monitoring, reporting, and support for the imple-

mentation of the Regulation on Minimum Standards for Public Consultation. . Lack of proactive communication in line Ministries and the capacity of officials to plan,

implement and report on minimum standards for public consultation.. Lack of awareness of civil society organizations (CSOs) for participation in public con-

sultations and policymaking in general. . Lack of CSOs capacity to contribute to the public consultation process.

2 The direct and indirect funding of CSOs is not yet operational . Lack of capacities of Ministries and Municipalities on programming, implementation,

monitoring & reporting of public funds for CSOs.

Lack of development of individual and corporate philanthropy. . The use of state property (local and national) by CSOs is not yet regulated, clarified

and transparent.. The economic activities of CSOs are limited.. Lack of co-financing system for CSOs for EU funds.

3 Underdeveloped and non-transparent practices for contracting public services by CSOs . Lack of awareness of Ministries and Municipalities about the importance of the legal

framework and models available for contracting CSOs regarding the provision of pub-lic services.

. Lack of needs assessment for the provision of public services by CSOs in different areas.

. Lack of national data on CSOs as public service providers in different fields.

. Lack of standards and procedures for the provision of public services by civil society organizations (CSOs).

4 Lack of volunteering in public benefit programs . Volunteer organizers face some administrative and legal obstacles in engaging and

retaining volunteers. . Lack of standards for and capacities of CSOs to recruit, engage and manage volun-

teers. . Lack of public/citizens’ awareness on the opportunities and values of volunteering.

The direct causes identified by the Root Cause Analysis have been more thoroughly addressed in the report “The Evaluation of the Implementation of the Government Strategy for Cooperation with Civil Society (2013-2017).” However, we must bear in mind the lack of official and reliable statistics and statistics for the civil society sector.

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strategic objectives

The strategic objectives are goals deemed most important to the current and future cooperation be-tween the Government and civil society. The following strategic objectives have been prioritized by the working team:

1. Increase civil society participation in policy-making;

2. Improvement of the regulatory and institutional framework for financing sustainability of pro-grammes and projects of CSOs in public interest;

3. Develop practices and procedures of contracting of CSOs for the provision of public services; and

4. Increase volunteering in public benefit program

These objectives are complementary to priority objectives set in the Guidelines for EU support to Civil Society in Enlargement Countries, 2014-2020. They are all addressing very complex and interrelated policy reforms which can jointly contribute to creating more favourable environment for civil society in Kosovo.

Objective 1. increase civil society participation in policymaking

The Government has made progress in developing standards and practices for increasing the par-ticipation of civil society in drafting policies and legislation. The Regulation on Minimal Standards for Public Consultation Process (No. 05/2016) has been adopted in April 2016. In addition, the Central Online Platform for Public Consultation has been designed and launched in February 2017, in which civil society stakeholders and the public at large are eligible to register, if interested in giving their con-tribution in drafting of different policies or legislation11. The same year, a training program12 has been prepared and delivered to help civil servants apply the Regulation and Online Platform. The Office for Good Governance and the Kosovo Civil Society Foundation (KCSF) have signed a Memorandum of Understanding on Cooperation in the organization of training on minimum Standards of Public Consul-tations on which about 100 civil society representatives were trained for these standards.

During the first year of implementation, more than two hundred public consultations have been launched via Online Platform. However, there is still work to encourage the public to be part of policy-making. To achieve greater impact in practice, increased capacity building efforts should be made among public institutions and civil society as well as improve participation in consultation with further methods beyond on-line consultations, such as participation to working groups, public meetings, work-shops etc. Moreover, consultation processes (on- and off-line) at local level where decisions directly affect daily life of citizens need to be improved through information and capacity-building on standards set in the Regulation.

General

objectiveSpecific Objective

1

Increase civil society partici-pation in policy-

making

1.1 Improving the capacities of State bodies and municipalities for involving CSOs in policy-making

1.2 Increase the awareness of citizens and civil society on public consultations

1.3 Enhance the capacities of CSOs to contribute to the public con-sultation process

11 Konsultimet.rks-gov.net12 The training program was implemented by the OGG-OPM and the EU TA project

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Objective 2. Improvement of the regulatory and institutional framework for financing sustainability of programmes and projects of Csos in public interest

The government of Republic of Kosovo has established the practices, standards and criteria for disbursement of public funds to civil society. In March 2016, OGG-OPM, in cooperation with the MF, prepared and published for the first time the Report on the Public Financial Support for NGOs from the Institutions of the Republic of Kosovo for Years 2015-2016. Based on the data obtained from the Ministry of Finances, it turns out that the public financial support given to NGOs by public institutions, both central and local during 2015-2016 was 27,859,305.00 Euro. This amount given includes the financial support given to CSO as well as the sport clubs and federations and other entities registered as NGOs, too. In the absence of clear regula-tory framework, considerable amounts of financial support for NGOs were distributed through decisions and direct contracting without unified procedures. In June 2017, the Ministry of Fi-nance has adopted the Regulation, which sets the criteria, standards and basic procedures for public funding of NGOs, with the aim of “establishing a transparent and accountable system”13 of funding projects and programs of NGOs. However, increased capacity-building efforts must be made among public institutions and civil society for the application of the Regulation.

As far as indirect funding mechanisms and practices, not much progress has been made. The Government has not established a legal framework for the development of individual and corporate philanthropy nor for regulating economic activities of CSOs. This will require estab-lishing a comprehensive legal framework that would create a more favourable environment for CSOs, which are engaged in philanthropy (incl. also endowment building, harmonization of public benefit status in relevant legislation) and economic activities. In addition, the allocation of state property for the use by CSOs has not been as transparent and regulated in the past. The Government must take strategic actions to identify and reveal all the information on state property (local and national) being used and/or to be used by CSOs, which ultimately would require a policy rule or regulation to be adopted. Finally, the Government must establish a system for co-financing of EU funded projects of CSOs, which in the past has been inexistent.

General


2

Improving the institutional and legal framework for funding in the

sustainable devel-opment of CSO programs and

projects of public interest

2.1Strengthen the capacities of Ministries and Municipalities for implementing standards of public financing of CSOs

2.2Improve the legal and institutional framework for the develop-ment of individual and corporate philanthropy

2.3Regulate the allocation of public owned property for the use by CSOs

2.4 Establish a co-financing system for EU funded projects to CSOs

13 MF. Regulation 04/2017 on Criteria, Standards and Procedures on Public Funding of NGOs. Article 1. June 13, 2017, p. 2.

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Objective 3. Develop practices and procedures of contracting of Csos for the provi-sion of public services

The Government has not yet been able to develop best practices and procedures for contract-ing of CSOs for the provision of public services. The Assessment of challenges and opportu-nities of contracting CSOs to deliver public services in Kosovo prepared in 201714 identified, among others, the need for developing the national database of public/social service provid-ers which should facilitate the establishment of a comprehensive national referral mechanism that provides the necessary data for adequate planning of need-based services in each mu-nicipality and the standards for contracting of CSOs. Besides, the necessity of strengthening quality assurance mechanisms for contracted services, as well as improving the monitoring and evaluation capacities of ministries and municipalities has also been emphasized.

The Government should develop and adopt standards and procedures for the provision of public services by CSOs, including covering of licensing. In the meantime, it requires to in-crease the awareness among institutions about the importance of the legal framework and models that are available to contract CSOs in providing services.

General


3

Develop transpar-ent practices and

procedures for contracting CSOs for the provision of public services

3.1Improve the overall legal and institutional framework for regulating economic activities of CSOs

3.2Enhance the awareness of institutions about the available opportunities (models) for contracting CSOs

3.3Ensure the systematic collection and availability of data on CSOs as service providers for Ministries and Municipalities

3.4 Improve the legislation that regulate standards and proce-dures for the provision of public services by CSOs

Objective 4. increase volunteering in programs of public interest

In order to provide solid analytical basis for formulating measures for supporting volunteering development, a study on volunteerism in Kosovo have been conducted. Several activities in a form of workshops and focus groups have been organized which have helped shape these studies.

The main findings indicate that administrative and legal barriers should be removed following which a policy should be adopted for the purpose of setting the standards and procedures of engaging and retaining volunteers. Accordingly, depending on the policy developments, there must be a system of monitoring and reporting for developing of volunteering in the country. In this context, the Prime Minister has taken a decision and a working team has been estab-lished for drafting of the concept document for volunteering.

14 The Assessment of challenges and opportunities of contracting CSOs to deliver public services in Kosovo, Office on Good Gov-ernance, p.35.

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General


4

Encourage and promote volun-teering in public benefit programs

4.1Establish a comprehensive legal and institutional framework for supporting the development of volunteering

4.2Develop capacities of CSOs to recruit, engage and manage volunteers

4.3Increase citizen awareness on the opportunities and values of volunteering

Monitoring and evaluation of implementation of the strategy

The main mechanism that will coordinate the process of the implementation of the Govern-ment Strategy for Cooperation with Civil Society is the Council for Cooperation Government - civil society.

The mandate of the Council would not just be limited to the implementation of the govern-ment strategy but it will cover all aspects of cooperation between government and civil society including:

– Monitor the implementation of the Government Strategy for Cooperation with Civil Society 2019-2023

– Provide opinions, advice and recommendation on draft legal acts, strategic and other documents affecting the work and development of CSOs, with the aim of creating more enabling environment for civil society in Kosovo

– Provide opinion on the annual reports on distribution of public funds for supporting sustain-ability of CSOs programs and projects.

The main institution for managing and coordinating the work monitoring of the Council will be the Office of Good Governance /Office of the Prime Minister, which will serve also as a Council secretariat. . Also, the monitoring of the implementation of the Strategy for Coopera-tion Government-Civil Society will be done by the Office of the Prime Minister / Office of Good Governance with the support of the Council for Cooperation Government - civil society15.

The Monitoring and Evaluation (M&E) will enable to maintain consistency and track of the set of results and indicators set by the European Commission (EC) in the DG Enlargement Guide-lines for EU support to civil society in enlargement countries, 2014-2020.

The responsibility for the coordination of monitoring and reporting of the strategy and the action plan lies with the OGG-OPM but the involvement of all institutions responsible for their respective activities is crucial for both implementation and monitoring and reporting. The Council is responsible for providing advice on the quality of monitoring, evaluating and report-ing on the Strategy based on qualitative indicators aiming to avoid eventual problems during the monitoring of the strategy. The Council – besides its M&E role – can also initiate and im-plement measures for a more successful application of the Strategy and policies in practice. The OGG’s role as the Secretariat of the Council is to provide professional and administrative support to preparing Council sessions, to proactively assess the objectives and activities of the Strategy.

15 For more details, see appendix 3.

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The selection of Council members shall be in an open, transparent and accountable man-ner. The criteria for selection shall equally include representativeness (i.e. candidates who have broad support among civil society, encouraging nomination of women, members of non-majority communities and underrepresented groups) and expertise (i.e. candidates who have knowledge, track-record and are recognized in a given (thematic) field) of selected members coming both from public institutions and civil society ranks. Each member shall also fulfil mini-mum criteria including minimum years of work and experience in given field and sector (public or civil society) etc. The above guidelines of criteria shall be further developed together with rules and procedure for the selection process to unfold in form of a separate decision.

The Council is convened and operates on the basis of the adopted rules of procedure in conjunction with this strategy. To assist the work of the council there are designated working teams for each strategic objective. The purpose of the EP creation is that they help the Coun-cil to be more effective in exercising its role and to balance its work with the work of the Sec-retariat of the CWT are composed of representatives of relevant line ministries and elected representatives from CSOs in the Council. In addition, other external representatives (CSOs or experts) may be invited at the initiative of the Council if they are considered to bring added value to the M & E process. Each member nominated in the EC will take part in Council meet-ings and other activities to ensure the full commitment of all stakeholders.

In addition, Office for Good Governance –Office of the Prime Minister will be responsible for policy coordination and cooperation with civil society. With the aim of achieving the favour-able environment for joint creation and management of the Government policy for civil society development. The Office for Good Governance –Office of the Prime Minister should report on the progress of the implementation of the Strategy and its Action Plan on annual basis. The annual progress report shall be completed by the end of the first quarter of the following year. The Monitoring and Reporting Matrix will be used to monitor and assess the progress of the implementation Strategy. This system will be comprised of “performance-based indicators” designed to measure outcomes and the level of impact the Strategy will have in practice. The logic how the indicators have been defined is illustrated in Appendix 4.

The Strategy will be accompanied with Action Plan 2019-2021, which will be updated on an-nual basis. Strategy will have a medium term and a final evaluation. Along with the report for 2019, the OGG/OPM will undertake a medium-term review process for the objectives and in-dicators. Medium term and final assessment of the Strategy will focus on the following dimen-sions: implementation of the Strategy and Action Plan as well as the relevance of potential interventions in order to achieve the intended results and objectives and updating baselines and targets where necessary based on available data made available for year 2019 as a start-ing point to measure progress of the Strategy. Moreover, since the data sources (or means of verification) for the outcome-based indicators in some cases are not envisaged through the outputs or individual activities of the Strategy, it is crucial that at latest after two years consid-ers this and if necessary, proposes development of additional measures to provide collection of such data, e.g. consultation process monitoring at municipal level, pubic funding for CSOs at municipal level, rate and type of volunteering. This could also potentially allow to directly link and measure the extent of the Strategy/AP indicators fulfilment against the EU CS Guidelines Kosovo specific targets to the extent this are relevant to the Strategy/AP ones. The evaluation and review process of the Strategy will be linked also with the review and assessments of the PAR Reform (Sector Budget Support indicators, namely the indicator 2 - public consultations).

18

operationalization of the monitoring and evaluation process

The Action Plan (AP) 2019-2021 for the implementation of the Government Strategy for Co-operation with Civil Society foresees the steps to be undertaken in relation to monitoring and reporting:

Step 1 Draft and adopt the 1st Report on the Implementation of the Strategy/AP 2019Step 2 Review and adapt (if necessary) of the Action Plan 2019-2021Step 3 Draft and approve the 2nd Report on the Implementation of the Strategy/AP 2020Step 4 Review, adapt (if necessary) of the Action Plan 2019-2021 and draft and adopt

the Action Plan 2021-2023Step 5 Draft and approve the 3rd Report on the Implementation of the Strategy/AP 2021Step 6 Conduct mid-term review/evaluation of the implementation of the Strategy/AP Step 7 Review and adapt (if necessary) of the Action Plan 2021-2023Step 8 Draft and approve the 4th Report on the Implementation of the Strategy/AP 2022Step 9 Review and adapt (if necessary) of the Action Plan 2019-2021Step 10 Draft and approve the 5th Report on the Implementation of the Strategy/AP 2023Step 11 Conduct mid-term review/evaluation of the implementation of the Strategy/APHapi 11 Rishikimiafatmesëm / vlerësimi i zbatimit të Strategjisë / PV

Under the coordination of the Office of Good Governance / Office of the Prime Minister and with the support of the CWT, the monitoring reports will be prepared and submitted to the Council on annual basis. The Office of Good Governance / Office of the Prime Minister, who has the key coordination role and responsibility for the implementation of the Strategy/AP is responsible to provide or coordinate obtaining or access to data for the CWT to be able to perform its task. For this reason, the table below gives information for data sources (means of verification) for outcome (impact) level indicator, responsible ministry, frequency, timeline of publication/deadline, etc.

Table of data for achieved level of results and verification tools

strategic

objective /indi-cator

responsible ministry/Gov unit/munici-

pality

Data source

(means of verification)

fre-quency

Timeline of publication/

deadline

Strategic objective 1: Increase civil society participation in policymaking1.1, Improve the capacity of insti-tutions to imple-ment minimum standards for public consulta-tion

OGG-OPM (with support

EU TA project)

MLGA for lo-cal level

Annual Report on the imple-mentation of the Regulation on min standard of public

consultations

Annual 31st March of the follow-

ing year

19


1.2. Increase awareness of citizens and civil society on public consultation

OGG-OPM (with support

EU TA project)

MLGA for lo-cal level

Increase the number of civil society organizations and citi-zens registered in the Online

Platform

Annual 31st March of the follow-

ing year

1.3 Improve the capacities of CSOs to contrib-ute to the policy-making process

OGG-OPM

KCSF

The number of trained CSOs in the policy making process for implementing the Regula-tion, the use of the Online Platform, EP involvement, other ways of consulting and no. of those who contribute to public consultations.

Annual Annual re-port

Strategic objective 2: Improvement of the regulatory and institutional framework for financing sustainability of programmes and projects of CSOs in public interest

Specific Objec-tive 2.1 Strength-en the capacities of Ministries and Municipalities to implement standards for public funding to CSOs

MF

OGG/OPM

EU TA project

Annual Report on the num-ber of civil servants trained to criteria, standards and proce-dures for public financing of CSOs,

Annual Annual re-port

Specific Objec-tive 2.2 Improve the legal and institutional framework for the development of individual and corporate philan-thropy

MF

EU TA project

Inclusive Legal Framework for Individual and Corporate Phi-lanthropy Prepared / Concept document

N/A Annual re-port

Specific Objec-tive 2.3 Regulate the allocation of public property for the use by CSOs

MMPH

MAP

MAPL

Electronic Registrar (report/access)

N/A Annual re-port

Specific Objec-tive 2.4 Establish a co-financing mechanism for EU-funded pro-jects of CSOs

MIE, MF Regulatory and institutional framework for co-financing of EU-supported CSO projects analysed and approved

N/A Annual re-port

Strategic objective 3: Develop practices and procedures of contracting of CSOs for the provision of public services

20

Specific Objec-tive 3.1 Improve the overall legal and institutional framework for economic activi-ties of NGOs

MF

Kosovo Tax Administration

EU TA Project

The consolidated legal frame-work (especially the Law on

Corporate Income Tax)

N/A Annual re-port

Specific Objec-tive 3.2, 3.3 & 3.4 (social ser-vice provision)

OPM Online database (Report/ac-cess)

Referral mechanism report

N/A Annual re-port

Specific Objective 4.1 Establish a comprehensive legal and institutional framework for supporting the development of volunteering

Specific Objec-tive 4.1, 4.2 & 4.3

OPM

MCYS

MLSW

MF

Concept document for volun-teering prepared

N/A Annual re-port

financial impact of the implementation of the strategy

The Strategy has been updated with objectives and actions that are more realistic and achiev-able. For this Strategy, the Government has decided to allocate a budget for its implementa-tion. This is particularly important to help the Office for Good Governance/Office of the Prime Minister, where besides the adopted budget for activities, it is also foreseen to recruit two new officials that will support the implementation of the strategy. The effectiveness of the implementation of the Strategy depend a lot on additional human resources capacities within OGG-OPM.

The budget for the implementation of the Strategy and the Action Plan is 253.500 eUr.

Cost overview of the strategy

summary Cost

of strategy

Year 2019 Year 2020 Year 2021

Kosovo budget sup-port

29,500 57,000 97,000

Potential donors sup-port

30,000 20,000 20,000

Total 59,500 77,000 117,000

21


Cost overview of the Strategy (per Strategic and Specific Objectives)

Strategic & Specific Objectives objective Costs estimation (in EUR)

Strategic objective 1: Increase civil society participation in policymakingSpecific Objective 1.1 Improving the capacities of State bodies and municipalities for involving CSOs in policy making

69.000

Specific Objective 1.2 Increase the awareness of citizens and civil society on public consultations

10.500

Specific Objective 1.3 Enhance the capacities of CSOs to contribute to the public policy-making process

6.000

Strategic objective 1 total 85.500Strategic objective 2: Improvement of the regulatory and institutional framework for financing sustainability of programmes and projects of CSOs in public interestSpecific Objective 2.1 Strengthen the capacities of Ministries and Mu-nicipalities for standards of public financing of CSOs

30.000

Specific Objective 2.2 Improve the legal and institutional framework for the development of individual and corporate philanthropy

23.000

Specific Objective 2.3 Regulate the allocation of State-owned property for the use by CSOs

9.500

Specific Objective 2.4 Establish a co-financing mechanism for CSO Projects supported by the EU

6.500

Strategic objective 2 total 69.000Strategic objective 3: Develop practices and procedures of contracting of CSOs for the provision of public servicesSpecific Objective 3.1 Improve the overall legal and institutional frame-work for economic activities of CSOs

5.000

Specific Objective 3.2 Enhance the awareness of institutions about the available opportunities (models) for contracting CSOs

18000

Specific Objective 3.3 Ensure the systematic collection and availability of data on CSOs as service providers

21.000

Specific Objective 3.4 Improve the legislation regulating standards and procedures for the provision of public services by CSOs

10.000

Strategic objective 3 total 54.000Specific Objective 4.1 Establish a comprehensive legal and institutional framework for supporting the development of volunteeringSpecific Objective 4.1 Establish a comprehensive legal and institution-al framework for supporting the development of volunteering

8.000

Specific Objective 4.2 Develop capacities of CSOs to recruit, engage and manage volunteers

25.000

Specific Objective 4.3 Increase citizen awareness on the opportunities and values of volunteering

12.000

Strategic objective 4 total 45.000Total 253.500

22

ActiOn PlAn

FOR IMPLEMENTATIONOF THE GOVERNMENT STRATEGYFOR COOPERATION WITH CIVIL SOCIETY 2019-2021

23


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br

oadc

aste

d on

m

ajor

TV

and

ra

dio

stat

ions

as

wel

l as

thro

ugh

soci

al n

etw

orks

Stra

tegy

for

Bet

-te

r R

egul

atio

n 2.

0

2019

2020

1000

00

Ko

so

vo

Bud

get,

BE

OG

G/O

PM

Des

ign,

prin

t an

d di

strib

ute

leafl

ets

for t

he o

nlin

e pl

at-

form

Stra

tegy

for

Bet

-te

r R

egul

atio

n 2.

0

27


Tota

l bu

dget

for

Spe

cific

Obj

ectiv

e 1.

2:4,

000

4,50

02,

000

Of w

hich

cap

ital:

00

0

Of w

hich

recu

rren

t:4,

000

4,50

02,

000

1.3

Spec

ific

Obj

ectiv

e: E

nhan

ce th

e ca

paci

ties

of C

SOs

to c

ontr

ibut

e to

the

publ

ic p

olic

y-m

akin

g pr

oces

s

1

org

aniz

e in

form

atio

n se

ssio

ns o

n in

crea

sing

the

capa

city

of C

sos

to

cont

ribut

e to

the

proc

ess

of p

ublic

co

nsul

tatio

ns

100

CS

Os

200

CS

Os

300

CS

Os

Impr

oved

kno

wle

dge

of C

SO

s on

pol

icy

mak

ing

cycl

e an

d en

-ha

nced

ski

lls f

or u

sing

Onl

ine

plat

form

and

con

tribu

te t

o th

e pu

blic

con

sulta

tion

proc

ess

no.

act

ion

Dea

dlin

eb

udge

t

2019

20

20

2021

sour

ce o

f fu

ndin

gle

ad a

nd s

uppo

rt-

ing

inst

itutio

no

utpu

tr

efer

ence

to

docu

men

ts

1.3.

1

Org

aniz

e in

form

atio

n se

ssio

ns o

n in

crea

sing

the

capa

city

of C

SO

s to

co

ntrib

ute

to t

he p

roce

ss o

f pu

blic

co

nsul

tatio

ns

2020

2000

2000

2000

OG

G/O

PM

Don

ors

OG

G/O

PM

/

KIP

A

TA P

roje

ct

Info

rmat

ion

ses-

sion

s he

ld fo

r 3

grou

ps o

f CS

Os)

Tota

l bud

get f

or S

peci

fic O

bjec

tive

I.3:

2,00

02,

000

2,00

0

Of w

hich

cap

ital:

00

0

Of w

hich

recu

rren

t:2,

000

2,00

02,

000

no.

Stra

tegi

c an

d sp

ecifi

c ob

ject

ives

, in

dica

tors

and

act

ions

bas

elin

e va

lue

inte

rim ta

rget

[y

ear]

fina

l yea

r ta

rget

[y

ear]

o

utco

me

2Im

prov

emen

t of i

nstit

utio

nal f

ram

ewor

k fo

r fin

anci

ng s

usta

inab

ility

of p

rogr

amm

es a

nd p

roje

cts

of C

SOs

in p

ublic

inte

rest

1

Indi

cato

r: P

erce

ntag

e of

ins

titut

ions

co

nduc

ting

publ

ic c

alls

for

fina

ncin

g of

CS

Os

in li

ne w

ith th

e R

egul

atio

n on

cr

iteria

, st

anda

rds

and

proc

edur

es o

f pu

blic

fina

ncin

g of

CS

Os

50%

75%

100%

Pub

lic c

alls

in fu

ll co

mpl

ianc

e w

ith th

e R

egul

atio

n on

Crit

eria

, S

tand

ards

and

Pro

cedu

res

for P

ublic

Fin

anci

ng th

e C

SO

s.

28

2.1

Spec

ific

Obj

ectiv

e: S

tren

gthe

n th

e ca

paci

ties

of M

inis

trie

s an

d M

unic

ipal

ities

for i

mpl

emen

ting

stan

dard

s of

pub

lic fi

nanc

ing

of C

sos

1in

dica

tor:

Num

ber

of

civi

l se

rvan

ts

train

ed o

n st

anda

rds

of p

ublic

fina

nc-

ing

of C

SO

s

70

civi

l se

rvan

ts

train

ed15

0 ci

vil

serv

-an

ts tr

aine

d 30

0 ci

vil

serv

ants

tra

ined

Cap

acity

of c

ivil

serv

ants

for i

mpl

emen

ting

crite

ria, s

tand

ards

an

d pr

oced

ures

for p

ublic

fina

ncin

g of

CS

Os

Sta

tes

impr

oved

no.

act

ion

Dea

dlin

eb

udge

tso

urce

of

fund

ing

lead

and

sup

port

-in

g in

stitu

tion

out

put

ref

eren

ce to

do

cum

ents

2020

2021

2.1.

1

Con

duct

ing

the

train

ing

on im

plem

ent-

ing

the

Reg

ulat

ion

and

on a

sses

smen

t of

pro

posa

ls o

f CS

Os’

pro

ject

s an

d pr

o-gr

ams

prog

ram

me

for

min

istri

es a

nd

Mun

icip

aliti

es

2019

-202

140

0040

0040

00K

osov

o

Bud

get

D

onor

s

MF

OG

G/O

PM

, MLG

A,

TA P

roje

ct

Trai

ning

pro

gram

de

velo

ped

and

impl

emen

tatio

n of

tra

inin

g se

ssio

ns

and

wor

ksho

ps

for t

he e

valu

a-tio

n of

pro

ject

s /

prog

ram

s fo

r civ

il so

ciet

y or

gani

za-

tions

at c

entra

l an

d lo

cal l

evel

The

train

ing

prog

ram

for c

ivil

serv

ants

on

the

Reg

ulat

ion

for

publ

ic fu

ndin

g of

N

GO

s

2.1.

2

Pro

vidi

ng o

n-th

e-jo

b tra

inin

g an

d m

en-

torin

g (in

cl. o

n su

perv

isor

y ro

le) t

o m

in-

istri

es a

nd m

unic

ipal

ities

in

prep

arin

g an

d im

plem

entin

g ca

lls fo

r pub

lic fu

nd-

ing

of C

SO

s’ p

roje

cts

and

prog

ram

s

2019

20

2120

0015

0015

00K

os

ov

o B

udge

t, B

E

MF

OG

G/O

PM

MLG

A

TA P

roje

ct

On-

the-

job

train

-in

g an

d m

ento

ring

prov

ided

to

at le

ast

9 m

inis

tries

and

15

mun

icip

aliti

es

The

train

ing

prog

ram

for c

ivil

serv

ants

on

the

Reg

ulat

ion

for

publ

ic fu

ndin

g of

N

GO

s

2.1.

3

Org

aniz

ing

coor

dina

tion

mee

tings

of

OP

M’s

, min

istri

es a

nd m

unic

ipal

-iti

es o

n jo

int p

lann

ing

and

repo

rting

on

pub

lic fi

nanc

ing

of C

SO

s

2019

Ad

-m

inis

-tra

tive

cost

Ad

-m

inis

-tr

ativ

e co

st

Adm

in-

istr

a-

ti

ve

cost

OG

G/O

PM

MF,

MLG

A

TA P

roje

ct

At

leas

t 5

coor

di-

natio

n m

eetin

gs

orga

nise

d

Reg

ulat

ion

MF

04/2

017

on

cri-

teria

, st

anda

rds

and

proc

edur

es

for

publ

ic fi

nanc

-in

g of

NG

Os.

29


2.1.

4P

ublis

hing

ann

ual r

epor

ts o

n pu

blic

fin

anci

ng o

f CS

Os

in K

osov

o

2019

2020

2021

1000

1000

1000

Kos

ovo

Bud

get,

BE

, Don

ors

OG

G/O

PM

MF,

MLG

A,

TA P

roje

ct

Ann

ual

repo

rt pu

blis

hed

on ti

me

and

in

line

with

th

e re

quire

men

ts

Reg

ulat

ion

MF

04/2

017

on

cri-

teria

, st

anda

rds

and

proc

edur

es

for

publ

ic fi

nanc

-in

g of

NG

Os.

2.1.

5

Upg

radi

ng t

he c

entra

l onl

ine

data

-ba

se o

n pu

blic

fina

ncin

g of

CS

Os

in K

osov

o

ojqfi

nanc

ime.

rks-

gov.

net

2020

2500

Kos

ovo

Bud

get,

BE

, Don

ors

MF,

OG

G/O

PM

MPA

,

TA P

roje

ct

Cen

tral o

nlin

e da

-ta

base

on

publ

ic

finan

cing

of C

SO

s de

velo

ped

and

fully

func

tioni

ng

Reg

ulat

ion

MF

04/2

017

on

cri-

teria

, st

anda

rds

and

proc

edur

es

for

publ

ic fi

nanc

-in

g of

NG

Os.

2.1.

6R

evie

win

g th

e M

anua

l fo

r im

ple-

men

ting

the

Reg

ulat

ion

on P

ublic

Fu

ndin

g of

CS

Os

2020

1500

Kos

ovo

Bud

get,

BE

, Don

ors

MF

OG

G/O

PM

, TA

P

roje

ct

Man

ual r

evie

wed

an

d up

date

d ba

sed

on th

e fe

edba

ck fr

om

min

istri

es a

nd

Mun

icip

aliti

es.

Rep

ort

on

the

Impl

emen

tatio

n of

the

Reg

ulat

ion

MF

04/2

017

on

Crit

eria

, S

tand

-ar

ds a

nd P

roce

-du

res

for

Pub

lic

Fina

ncin

g th

e C

SO

s.

2.1.

7In

crea

sing

the

sup

ervi

sory

rol

e of

th

e M

F in

impl

emen

ting

the

Reg

u-la

tion

2019

Ad

-m

inis

-tra

tive

cost

Ad

-m

inis

-tr

ativ

e co

st

Adm

in-

istr

a-

ti

ve

cost

MF

ZKM

TA P

roje

ct

Circ

ular

lette

r sen

t by

M

F (D

ep

of

Bud

get)

on im

ple-

men

ting

Reg

ula-

tion

to

min

istri

es

and

mun

icip

aliti

es

Rep

ort

on

the

Impl

emen

tatio

n of

the

Reg

ulat

ion

MF

04/2

017

on

Crit

eria

, S

tand

-ar

ds a

nd P

roce

-du

res

for

Pub

lic

Fina

ncin

g th

e C

SO

s.

30

2.1.

8

Est

ablis

hing

co-

oper

atio

n an

d co

m-

mun

icat

ion

betw

een

the

BO

and

the

CS

O r

egar

ding

the

CS

O fi

nanc

ing

cycl

e of

pub

lic fi

nanc

es (

plan

ning

, ex

ecut

ion

and

audi

t).

2020

3000

3000

Kos

ovo

Bud

get,

Don

ors

MF,

OG

G/O

PM

Rel

evan

t

Min

istri

es

Mun

ici-

palit

ies

Pub

lic

cons

ulta

-tio

n on

th

e an

-nu

al p

lan

for

pub-

lic c

alls

fro

m t

he

cent

ral

and

loca

l le

vel f

or fi

nanc

ing

CS

Os

impl

emen

t-ed

incl

udin

g pl

an-

ning

, ex

ecut

ion

and

mon

itorin

g.

Rep

ort

on

the

Impl

emen

tatio

n of

the

Reg

ulat

ion

MF

04/2

017

on

Crit

eria

, S

tand

-ar

ds a

nd P

roce

-du

res

for

Pub

lic

Fina

ncin

g th

e C

SO

s.

Tota

l bu

dget

for

Spe

cific

Obj

ectiv

e 2.

1:9,

500

11,0

009,

500

Of w

hich

cap

ital:

00

0

Of w

hich

recu

rren

t:9,

500

11,0

009,

500

2.2

Spec

ific

Obj

ectiv

e:

Impr

ove

the

lega

l an

d in

stitu

tiona

l fr

amew

ork

for

the

deve

lopm

ent

of i

ndiv

idua

l an

d co

rpor

ate

phila

nthr

opy

1In

dica

tor:

Nec

essa

ry

lega

l ac

ts

for

regu

latin

g in

divi

dual

and

cor

pora

te p

hi-

lant

hrop

y am

ende

d or

ado

pted

075

%10

0%C

ompr

ehen

sive

lega

l fra

mew

ork

for i

ndiv

idua

l and

cor

po-

rate

phi

lant

hrop

y es

tabl

ishe

d

2In

dica

tor:

Num

ber

of t

rain

ed t

ax o

ffi-

cial

s on

pra

ctic

es o

f ad

min

iste

ring

tax

bene

fits

for p

hila

nthr

opy

020

40Ta

x O

ffice

rs tr

aine

d ac

cord

ing

to in

tern

atio

nal s

tand

ards

3in

dica

tor:

% o

f in

crea

se o

f in

divi

dual

an

d co

rpor

ate

phila

nthr

opy

on a

nnua

l ba

sis

010

%25

%S

ourc

es o

f fun

ding

of C

SO

s’ p

rogr

ams

mor

e di

vers

ified

no.

act

ion

Dea

dlin

eb

udge

t so

urce

of

fund

ing

lead

and

sup

port

-in

g in

stitu

tion

out

put

ref

eren

ce to

do

cum

ents

2020

2021

2.2.

1R

evis

e th

e le

gal f

ram

ewor

k of

defi

ning

an

d re

gula

ting

phila

nthr

opy

(incl

. en

-do

wm

ent,

PB

O fi

elds

har

mon

izat

ion)

20

2010

0020

00D

onor

sM

F

ZKM

/ZL

Con

cept

do

cu-

men

ts

for

esta

b-lis

hing

co

mpr

e-he

nsiv

e le

gal

fram

ewor

k fo

r phi

-la

nthr

opy

in p

lace

31


2.2.

2

Des

ign

and

deliv

er a

trai

ning

pro

gram

/sy

stem

for t

ax o

ffici

als

on th

e lo

cal a

nd

inte

rnat

iona

l pra

ctic

es o

f adm

inis

terin

g ta

x be

nefit

s fo

r in

divi

dual

and

cor

po-

rate

phi

lant

hrop

y

2021

2000

2000

Kos

ovo

Bud

get,

D

onor

s

MF

ATK

Trai

ning

pr

ogra

m

desi

gned

an

d de

-ve

lope

d an

d tra

in-

ing

sess

ions

del

iv-

ered

.

2.2.

3C

reat

e an

d st

reng

then

in

stitu

tiona

l m

echa

nism

s fo

r the

dev

elop

men

t of i

n-di

vidu

al a

nd c

orpo

rate

phi

lant

hrop

y20

1910

0010

00E

U K

osov

o B

udge

t, D

onor

s

ATK

,

FIQ

,

TA P

roje

ct

Inst

itutio

nal r

e-sp

onsi

bilit

ies

for

mon

itorin

g an

d im

prov

ing

lega

l and

po

licy

fram

ewor

k fo

r phi

lant

hrop

y de

fined

Rel

evan

t sta

ff fro

m

inst

itutio

ns re

spon

-si

ble

for p

olic

y fo

r ph

ilant

hrop

y tra

ined

2.2.

4P

rodu

ce le

aflet

s fo

r bu

sine

ss a

nd c

iti-

zens

for

pos

sibi

litie

s fo

r in

divi

dual

or

corp

orat

e gi

ving

for c

ivil

soci

ety

2020

2000

Kos

ovo

Bud

get

Don

orst

MF

ZKM

-ZQ

M

TA P

roje

ct

Leafl

ets

desi

gned

an

d pr

inte

d (1

000

copi

es)

Leafl

ets

dist

ribut

ed

to c

itize

ns a

nd b

usi-

ness

Tota

l bu

dget

for

Spe

cific

Obj

ectiv

e 2.

2:1,

000

7,00

03,

000

Of w

hich

cap

ital:

00

0

Of w

hich

recu

rren

t:1,

000

13,0

009,

000

2.3

Spec

ific

Obj

ectiv

e: R

egul

ate

the

allo

catio

n of

pub

lic p

rope

rty

for t

he u

se b

y C

SOs

1

Indi

cato

r:

Sta

te

prop

ertie

s al

loca

t-ed

for

the

use

by

CS

Os

acco

rdin

g to

tra

nspa

rent

sta

ndar

ds, c

riter

ia a

nd p

ro-

cedu

res

0dr

afte

d/ad

opte

dIm

plem

ent-

ed

Tran

spar

ent s

tand

ards

, crit

eria

and

pro

cedu

res

of a

lloca

-tio

n of

pub

lic p

rope

rty fo

r the

use

by

CS

Os

have

bee

n fu

lly

impl

emen

ted

at th

e ce

ntra

l and

loca

l lev

el

32

2

Indi

cato

r: N

umbe

r of t

rain

ed c

ivil

serv

-an

ts o

n th

e im

plem

enta

tion

of s

tand

-ar

ds,

crite

ria a

nd p

roce

dure

s fo

r th

e al

loca

tion

of p

ublic

pro

perty

for t

he u

se

by C

SO

s

020

30C

ivil

Ser

vant

s tra

ined

to a

pply

sta

ndar

ds, c

riter

ia a

nd p

ro-

cedu

res

for t

he a

lloca

tion

of p

ublic

pro

perty

3In

dica

tor:

Ele

ctro

nic

Reg

istra

r of S

tate

pr

oper

ties

allo

cate

d fo

r th

e us

e by

C

SO

s de

velo

ped

and

func

tioni

ng0

Dev

elop

edTh

e el

ectro

nic

regi

ster

of c

entra

l and

loca

l gov

ernm

ent p

rop-

erty

cre

ated

and

fully

func

tiona

l

no.

act

ion

Dea

dlin

eb

udge

tso

urce

of

fund

ing

lead

and

sup

port

-in

g in

stitu

tion

out

put

ref

eren

ce to

do

cum

ents

2019

2020

2021

2.3.

1

Est

ablis

h tra

nspa

rent

sta

ndar

ds,

pro-

cedu

res,

crit

eria

and

inst

itutio

nal m

ech-

anis

ms

for

regu

latin

g th

e al

loca

tion

of

Sta

te p

rope

rty fo

r the

use

by

CS

Os

2020

1500

Kos

ovo

Bud

get

MLG

A

Min

istri

es,

Mun

ici-

palit

ies

Sta

ndar

ds

and

Pro

cedu

res

draf

t-ed

and

app

rove

d.

2.3.

2

Des

ign

and

deliv

er a

trai

ning

pro

gram

/ sy

stem

for

civi

l ser

vant

s on

the

use

of

the

stan

dard

s an

d pr

oced

ures

for r

egu-

latin

g th

e al

loca

tion

of p

ublic

pro

perty

fo

r CS

Os

2021

3000

Kos

ovo

Bud

get,

Don

ors

MA

PL,

MA

P, IK

AP

Trai

ning

on

th

e im

ple

me

nta

tio

n of

st

anda

rds

and

proc

edur

es

for

al-

loca

tion

of

publ

ic

prop

erty

fo

r C

SO

s de

sign

ed

and

de-

velo

ped

2.2.

3D

evel

op E

lect

roni

c R

egis

trar

of S

tate

pr

oper

ty a

lloca

ted

for t

he u

se b

y C

SO

s20

2150

00M

LGA

,M

PA,

OP

M

Ele

ctro

nic

Reg

is-

ter

prep

ared

and

fu

nctio

nal

Tota

l bu

dget

for

Spe

cific

Obj

ectiv

e 2.

2:0

6,50

03,

000

Of w

hich

cap

ital:

00

0

Of w

hich

recu

rren

t:0

6,50

03,

000

2.4

Spec

ific

Obj

ectiv

e: E

stab

lish

a co

-fina

ncin

g sy

stem

for E

U-fu

nded

pro

ject

s of

CSO

s

33


1In

dica

tor:

Reg

ulat

ory

and

inst

itutio

nal

fram

ewor

k fo

r co

-fina

ncin

g E

U fu

nded

pr

ojec

ts o

f CS

Os

adop

ted

0In

itiat

edA

dopt

ed

Act

reg

ulat

ing

stan

dard

s an

d pr

oced

ures

of c

o-fin

anci

ng

EU

fun

ded

proj

ects

of

CS

Os

adop

ted,

alo

ng w

ith c

lear

in

stitu

tiona

l res

pons

ibili

ties

for i

ts im

plem

enta

tion

and

Sta

te b

udge

t fun

d fo

r co-

finan

cing

EU

fund

ed p

roje

cts

of

CS

Os

set u

p an

d m

anag

ed b

y re

leva

nt in

stitu

tion

in a

c-co

rdan

ce w

ith a

dopt

ed p

roce

dure

s

2

Indi

cato

r: N

umbe

r of

rel

evan

t st

affs

of

re

spon

sibl

e in

stitu

tion

train

ed

on

impl

emen

tatio

n of

sta

ndar

ds a

nd p

ro-

cedu

res

of c

o-fin

anci

ng o

f E

U f

unde

d pr

ojec

ts o

f CS

Os

0In

itiat

edD

evel

oped

Rel

evan

t sta

ff tra

ined

for t

he a

pplic

atio

n of

ado

pted

sta

nd-

ards

and

pro

cedu

res

Sys

tem

of c

o-fin

anci

ng o

f EU

fund

ed p

roje

cts

of

CS

Os

fully

func

tioni

ng

3In

dica

tor:

Inc

reas

e in

num

ber

of E

U

fund

ed p

roje

cts

of C

SO

s0

5010

0

no.

act

ion

Dea

dlin

eb

udge

tso

urce

of

fund

ing

lead

and

sup

port

-in

g in

stitu

tion

out

put

ref

eren

ce to

do

cum

ents

2019

2020

2021

2.4.

1S

ettin

g a

finan

cing

mec

hani

sm in

ME

I fo

r the

co-

finan

cing

of E

U-fu

nded

pro

-je

cts

for C

SO

s20

20

Ad

-m

inis

-tra

tive

cost

Ad

-m

inis

-tr

ativ

e co

st

Adm

in-

istr

a-

ti

ve

cost

MIE

ZKM

The

fund

ing

mec

h-an

ism

is c

reat

ed

and

is fu

nctio

nal

2.4.

2S

et th

e st

anda

rds,

pro

cedu

res

and

in-

stitu

tiona

l mec

hani

sms

of c

o-fin

anci

ng

of E

U fu

nded

pro

ject

s of

CS

Os

2020

1500

Ko

so

vo

Bud

get

MIE

ZKM

/ZQ

M

Ana

lysi

s of

goo

d pr

actic

es in

co-

finan

cing

of E

U

fund

ed p

roje

cts

of

CS

Os

prep

ared

S

tand

ards

and

pro

-ce

dure

s ad

opte

d an

d re

spon

sibl

e in

stitu

tion

with

ad

equa

te b

udge

t in

plac

e

34

2.4.

3

Des

ign

and

deliv

er a

trai

ning

pro

gram

/sy

stem

for

civ

il se

rvan

ts a

nd C

SO

s on

the

use

of

the

stan

dard

s an

d pr

o-ce

dure

s on

co-

finan

cing

of E

U fu

nded

pr

ojec

ts o

f CS

Os

2021

2000

Ko

so

vo

Bud

get

MIE

ZKM

Trai

ning

pro

-gr

amm

e de

sign

ed

and

deliv

ered

for

rele

vant

sta

ff of

re

spon

sibl

e in

stitu

-tio

ns

2.4.

4H

old

info

ses

sion

s fo

r CS

Os

on o

ppor

-tu

nitie

s fo

r co

-fina

ncin

g of

EU

fun

ded

proj

ects

2021

3000

Ko

so

vo

Bud

get

MIE

ZKM

/ZQ

M

5 In

fo s

essi

ons

held

in

mai

n re

gion

al

cent

res

2.2.

5R

ecru

itmen

t of

new

offi

cial

for

coo

rdi-

natin

g th

e pr

oces

s of

pub

lic fu

ndin

g th

e C

SO

s20

2060

0060

00K

os

ov

o B

udge

t

MF

MA

P

ZQM

/ZK

M

New

offi

cial

recr

uit-

ed a

nd w

orki

ng

Tota

l bu

dget

for

Spe

cific

Obj

ectiv

e 2.

2:1,

000

6,00

011

,000

Of w

hich

cap

ital:

00

0

Of w

hich

recu

rren

t:1,

000

6,00

011

,000

no.

Stra

tegi

c an

d sp

ecifi

c ob

ject

ives

, in

dica

tors

and

act

ions

bas

elin

e va

lue

inte

rim ta

rget

[y

ear]

fina

l yea

r ta

rget

[y

ear]

o

utco

me

3St

rate

gic

Obj

ectiv

e: D

evel

op p

ract

ices

& p

roce

dure

s fo

r co

ntra

ctin

g of

CSO

s fo

r th

e pr

ovis

ion

of p

ublic

se

rvic

es

1In

dica

tor:

Num

ber o

f CSO

s co

ntra

ct-

ed fo

r the

pro

visi

on o

f pub

lic s

ervi

c-es

thro

ugh

publ

ic c

alls

/tend

ers

Num

ber o

f con

tract

-ed

CS

Os

10%

20%

Incr

ease

d nu

mbe

r of C

SO

s co

ntra

cted

for p

rovi

sion

of p

ublic

se

rvic

es th

roug

h op

en p

ublic

cal

ls/te

nder

s

3.1

Spec

ific

Obj

ectiv

e: Im

prov

e th

e ov

eral

l leg

al a

nd in

stitu

tiona

l fra

mew

ork

for e

cono

mic

act

iviti

es o

f CSO

s

1In

dica

tor:

Leg

al s

tand

ards

and

pro

-ce

dure

s fo

r Cso

eco

nom

ic a

ctiv

ities

cl

arifi

ed0

Am

ende

dA

dopt

ed

Law

on

Cor

pora

te I

ncom

e de

fined

for

eco

nom

ic a

ctiv

ities

of

regi

ster

ed C

SO

s (o

ther

than

pub

lic b

enefi

t CS

Os)

Gui

delin

es fo

r tax

adm

inis

tratio

n on

trea

tmen

t of e

cono

mic

ac-

tiviti

es o

f CS

Os

deve

lope

d

35


2

Indi

cato

r: N

umbe

r of t

rain

ed re

leva

nt

staf

f of T

ax a

dmin

istra

tion

on th

e us

e of

sta

ndar

ds &

pro

cedu

res

of re

gula

t-in

g C

SO

eco

nom

ic a

ctiv

ities

015

30R

elev

ant

Tax

Adm

inis

tratio

n tra

ined

to

appl

y st

anda

rds

and

proc

edur

es fo

r reg

ulat

ing

CS

O e

cono

mic

act

iviti

es

3In

dica

tor:

Per

cent

age

of C

SO

s w

hich

ha

ve b

enefi

ted

from

the

tax

exe

mp-

tions

and

oth

er fi

scal

ben

efits

025

%50

%In

crea

sed

perc

enta

ge o

f CS

Os

bene

fitin

g fro

m ta

x ex

-em

ptio

ns (o

ut o

f the

ove

rall

num

ber o

f CS

Os

rece

ivin

g pu

blic

fund

s)

no.

act

ion

Dea

dlin

eb

udge

tso

urce

of

fund

ing

lead

and

sup

port

-in

g in

stitu

tion

out

put

ref

eren

ce to

do

cum

ents

2019

2020

2021

3.1.

1C

onso

lidat

e th

e ov

eral

l le

gal

fram

e-w

ork,

incl

udin

g ta

x le

gisl

atio

n, w

ith r

e-ga

rds

to e

cono

mic

act

iviti

es o

f CS

Os

2020

1500

500

Kos

ovo

Bud

get,

Don

ors

MF

Line

Min

istri

es T

ax

adm

inis

tratio

n

Dra

ft po

licy

anal

y-si

s on

pro

visi

ons

that

mus

t be

ad-

dres

sed

prep

ared

Lega

l fra

mew

ork

has

been

con

soli-

date

d (e

sp. L

aw o

n C

orpo

rate

Inco

me

Tax)

Lega

l fra

mew

ork

is

in im

plem

enta

tion

3.1.

2P

repa

re G

uide

lines

for

impl

emen

t-in

g th

e co

nsol

idat

ed l

egal

fra

me-

wor

k w

ith c

ase

stud

ies

2021

1500

Kos

ovo

Bud

get,

Don

ors

MF

Line

Min

istri

es T

ax

adm

inis

tratio

n

Gui

delin

es p

re-

pare

d

3.1.

3

Org

aniz

e in

form

atio

n se

ssio

ns fo

r ci

vil

serv

ants

, in

cl.

tax

offic

ials

, to

inf

orm

th

em a

bout

the

cha

nged

leg

al f

ram

e-w

ork

2020

1000

500

Kos

ovo

Bud

get,

MF

Tax

adm

inis

tratio

n,

MPA

3 in

fo s

essi

ons

held

Tota

l bu

dget

for

Spe

cific

Obj

ectiv

e III

.1:

1,50

01,

500

2,00

0

Of w

hich

cap

ital:

00

0

Of w

hich

recu

rren

t:1,

500

1,50

02,

000

36

3.2

Spec

ific

Obj

ectiv

e: E

nhan

ce th

e aw

aren

ess

of in

stitu

tions

abo

ut th

e av

aila

ble

oppo

rtun

ities

(mod

els)

for c

ontr

actin

g C

SOs

1

Indi

cato

r: N

umbe

r of

cen

tral

inst

itu-

tions

and

mun

icip

aliti

es c

ompl

eted

a

need

s as

sess

men

t to

ide

ntify

are

as

whe

re C

SO

s ca

n pr

ovid

e pu

blic

ser

-vi

ces

310

14C

entra

l and

loca

l ins

titut

ions

hav

e su

ffici

ent c

apac

ity fo

r are

as

that

CS

Os

can

prov

ide

publ

ic s

ervi

ces.

2

Indi

cato

r: N

umbe

r of t

rain

ed c

ivil

serv

-an

ts in

the

field

of c

ontra

ctin

g C

SO

s re

-ga

rdin

g va

rious

mod

els

of th

e pr

ovis

ion

of p

ublic

ser

vice

s

1015

30C

ivil

serv

ants

hav

e su

ffici

ent c

apac

ities

for d

iffer

ent m

odel

s of

pu

blic

ser

vice

del

iver

y

3In

dica

tor:

N

umbe

r of

m

inis

tries

or

m

unic

ipal

ities

, w

hich

hav

e co

ntra

cted

C

SO

s to

pro

vide

pub

lic s

ervi

ces

510

20M

inis

tries

and

Mun

icip

aliti

es h

ave

cont

ract

ed C

SO

s to

pro

vide

pu

blic

ser

vice

s

no.

act

ion

Dea

dlin

eb

udge

tso

urce

of

fund

ing

lead

and

sup

port

-in

g in

stitu

tion

out

put

ref

eren

ce to

do

cum

ents

2019

2020

2021

3.2.

1

Fina

lize

the

need

s as

sess

men

t fo

r th

e pr

ovis

ion

of p

ublic

ser

vice

s by

C

SO

s in

diff

eren

t are

as o

r fie

lds

of

wor

k

2020

3000

2000

Kos

ovo

Bud

get,

TA P

roje

ct

ZKM

All

Line

Min

istri

es,

Mun

icip

aliti

es

Nee

ds a

sses

s-m

ent i

s fo

r-m

ulat

ed to

set

st

anda

rds

and

proc

edur

es fo

r pu

blic

ser

vice

de-

liver

y by

CS

Os

3.2.

2

Des

ign

and

deliv

er a

trai

ning

pro

gram

fo

r ci

vil s

erva

nts

to le

arn

abou

t the

le-

gal f

ram

ewor

k an

d m

odel

s av

aila

ble

for

cont

ract

ing

CS

Os

with

rega

rds

to p

rovi

-si

on o

f pub

lic s

ervi

ces

2000

5000

3000

Kos

ovo

Bud

get,

TA P

roje

ct

ZKM

All

Line

Min

istri

es,

Mun

icip

aliti

es

Trai

ning

de

sign

ed

and

deliv

ered

on

th

e le

gal f

ram

ewor

k an

d m

odel

s av

ail-

able

for

con

tract

ing

CS

Os

6 tra

inin

g se

ssio

ns

deliv

ered

fo

r co

n-tra

ctin

g C

SO

s

37


3.2.

3

Laun

ch a

pub

lic in

form

atio

n ca

mpa

ign

to in

form

CS

Os

abou

t the

opp

ortu

nitie

s of

hel

ping

the

gove

rnm

ent p

rovi

de p

ub-

lic s

ervi

ces

2019

2020

1000

2000

Kos

ovo

Bud

get,

TA

Pro

ject

ZKM

All

Line

Min

istri

es

The

publ

ic

info

r-m

atio

n ca

mpa

ign

prep

ared

8 pu

blic

inf

orm

a-tio

n se

ssio

ns o

r-ga

nize

dTo

tal

budg

et f

or S

peci

fic O

bjec

tive

3.2:

5,00

08,

000

5,00

0

Of w

hich

cap

ital:

00

0

Of w

hich

recu

rren

t:5,

000

8,00

05,

000

3.3

Spec

ific

Obj

ectiv

e: E

nsur

e th

e sy

stem

atic

col

lect

ion

and

avai

labi

lity

of d

ata

on C

SOs

as s

ervi

ce p

rovi

ders

1In

dica

tor:

% o

f dat

aset

com

plet

ed w

ith

the

info

rmat

ion

on C

SO

s, w

hich

can

pr

ovid

e pu

blic

ser

vice

s0

020

%D

ata

on C

SO

s th

at p

rovi

de s

ervi

ces

com

plet

e an

d pu

blis

hed

no.

act

ion

Dea

dlin

eb

udge

tso

urce

of

fund

ing

lead

and

sup

port

-in

g in

stitu

tion

out

put

ref

eren

ce to

do

cum

ents

2019

2020

2021

3..3

.1

Cre

ate

a da

taba

se w

ith a

ll ne

cess

ary

info

rmat

ion

on t

he C

SO

s th

at p

rovi

de

publ

ic s

ervi

ces

and

pote

ntia

l CS

Os

that

co

uld

beco

me

publ

ic s

ervi

ce p

rovi

ders

2019

2020

5000

1000

1500

0K

osov

o B

udge

t, D

onor

s

ZKM

,

All

Min

istri

es

Des

ign

of d

atab

ase

com

plet

ed

Dat

abas

e la

unch

ed

All

CS

Os

have

be

en re

gist

ered

as

pot

entia

l pub

lic

serv

ices

pro

vide

rsTo

tal

budg

et f

or S

peci

fic O

bjec

tive

3.3:

5,00

01,

000

15,0

00

Of w

hich

cap

ital:

00

0

Of w

hich

recu

rren

t:5,

000

1,00

015

,000

3.4

Spec

ific

Obj

ectiv

e: Im

prov

e th

e le

gisl

atio

n re

gula

ting

the

stan

dard

s an

d pr

oced

ures

for

the

prov

isio

n of

pub

lic s

ervi

ces

by

Cso

s

38

1In

dica

tor:

Leg

isla

tion

regu

latin

g st

and-

ards

and

pro

cedu

res

for

the

prov

isio

n of

pub

lic s

ervi

ces

by C

SO

s am

ende

d0

Nec

essa

ry

amen

dmen

ts

of re

leva

nt

law

s cl

arifi

ed

and

prep

ared

(b

ased

on

lega

l an

alys

is c

on-

duct

ed)

Nec

essa

ry

amen

d-m

ents

of

rele

vant

la

ws

impl

e-m

ente

d

Legi

slat

ion

regu

latin

g st

anda

rds

and

proc

edur

es f

or t

he

prov

isio

n of

pub

lic s

ervi

ces

by C

SO

s in

forc

e.

2

Indi

cato

r: R

elev

ant

staf

f in

min

istri

es

and

mun

icip

aliti

es u

se O

nlin

e M

anua

l w

ith g

uide

lines

for

con

tract

ing

CS

Os

for

publ

ic s

ervi

ce d

eliv

ery,

bas

ed o

n am

ende

d le

gal f

ram

ewor

k

0

No

clea

r gu

ide-

lines

fo

r co

n-tra

ctin

g C

SO

s fo

r pr

ovis

ion

of

publ

ic s

ervi

ces

Man

ual

with

g

uid

eli

ne

s fo

r co

ntra

ct-

ing

CS

Os

for

publ

ic s

ervi

ce

deliv

ery

pre-

pare

d an

d di

s-se

min

ated

Man

ual

with

gui

delin

es f

or c

ontra

ctin

g C

SO

s fo

r pu

blic

se

rvic

e de

liver

y us

ed

no.

act

ion

Dea

dlin

eb

udge

tso

urce

of

fund

ing

lead

and

sup

port

-in

g in

stitu

tion

out

put

ref

eren

ce to

do

cum

ents

2019

2020

2021

3..4

.1C

reat

e th

e st

anda

rds,

pro

cedu

res

and

crite

ria fo

r reg

ulat

ing

the

prov

i-si

on o

f pub

lic s

ervi

ces

by C

SO

s20

2110

0040

00D

onor

sO

PM

All

rele

vant

min

is-

tries

Sta

ndar

ds a

nd

Pro

cedu

res

draf

ted

and

ap-

prov

ed.

3.4.

2.

Pre

pare

Onl

ine

Man

ual w

ith g

uide

-lin

es

for

cont

ract

ing

CS

Os

for

publ

ic s

ervi

ce d

eliv

ery,

bas

ed o

n am

ende

d le

gal f

ram

ewor

k

5000

Don

ors

OP

M

All

rele

vant

min

is-

tries

Man

ual w

ith g

uide

-lin

es fo

r con

tract

ing

CS

Os

for p

ublic

se

rvic

e de

liver

y pr

epar

ed a

nd d

is-

sem

inat

ed, b

ased

on

am

ende

d le

gal

fram

ewor

k

Man

ual p

ublis

hed

on w

ebTo

tal

budg

et f

or S

peci

fic O

bjec

tive

3.3:

1,00

04,

000

5,00

0

Of w

hich

cap

ital:

00

0

Of w

hich

recu

rren

t:1,

000

4,00

05,

000

39


no.

Stra

tegi

c an

d sp

ecifi

c ob

ject

ives

, in

dica

tors

and

act

ions

bas

elin

e va

lue

inte

rim ta

rget

[y

ear]

fina

l yea

r ta

rget

[y

ear]

o

utco

me

4.in

crea

se a

nd p

rom

ote

volu

ntee

ring

in p

rogr

ams

of p

ublic

inte

rest

1In

dica

tor:

Num

ber o

f vol

unte

ers

in-

volv

ed in

CS

Os

Num

ber

of v

olun

-te

ers

incr

ease

d in

C

SO

s

5 %

par

ticip

a-tio

n of

vol

un-

teer

s in

crea

sed

in C

SO

s

10 %

par

-tic

ipat

ion

of

volu

ntee

rs

incr

ease

d in

CS

Os

CS

Os

prog

ram

s of

pub

lic in

tere

st m

ore

sust

aina

ble

as a

resu

lt of

incr

ease

d nu

mbe

r of i

nvol

ved

volu

ntee

rs

4.1

Spec

ific

obje

ctiv

e: E

stab

lish

a co

mpr

ehen

sive

leg

al a

nd i

nstit

utio

nal

fram

ewor

k fo

r su

ppor

ting

the

deve

lopm

ent

of

volu

ntee

ring

1

Indi

cato

r: T

he

com

preh

ensi

ve

lega

l an

d in

stitu

tiona

l fra

mew

ork

for s

uppo

rt-in

g th

e de

velo

pmen

t of

vol

unte

erin

g ad

opte

d

Res

trict

ive

lega

l fra

mew

ork

of re

gu-

latin

g an

d pr

omot

-in

g vo

lunt

eerin

g

Lega

l fra

mew

ork

on V

olun

teer

ing

adop

ted

ensu

ring

inte

gral

app

roac

h to

regu

latin

g vo

lunt

eerin

g an

d de

sign

atin

g cl

ear i

nstit

utio

nal

resp

onsi

bilit

ies

in

this

fiel

d

Lega

l and

in

stitu

tiona

l fra

mew

ork

for s

uppo

rt-in

g th

e de

-ve

lopm

ent

of v

olun

-te

erin

g fu

lly

func

tioni

ng

The

lega

l fra

mew

ork

for v

olun

teer

ing

has

been

ado

pted

to

ensu

re a

n in

tegr

ated

app

roac

h to

vol

unte

erin

g an

d a

clea

r de

finiti

on o

f ins

titut

iona

l res

pons

ibili

ties

in th

is a

rea.

Per

cept

ion

of C

SO

s th

at le

gisl

ativ

e fra

mew

ork

is s

timul

a-tiv

e to

war

ds p

rom

otio

n of

vol

unte

erin

g (3

0%)

no.

act

ion

Dea

dlin

e

bud

get

sour

ce o

f fu

ndin

gle

ad a

nd s

uppo

rt-

ing

inst

itutio

no

utpu

tr

efer

ence

to

docu

men

ts20

1920

2020

21

40

4.1.

1

Dra

ft an

d ad

opt

the

draf

t co

ncep

t do

cum

ent o

n vo

lunt

eerin

g 20

2020

0010

000

Kos

ovo

Bud

get

Don

ors

OP

M

MF

TA P

roje

ct

Con

cept

do

cu-

men

t fo

r re

gula

t-in

g an

d pr

omot

-in

g vo

lunt

eerin

g pr

epar

ed

Rec

-o

mm

en

da

tio

ns

of

the

conc

ept

docu

men

t on

Vol

-un

teer

ing

and

othe

r ne

cess

ary

mea

sure

s ad

opt-

ed R

ecom

men

da-

tions

of

the

con-

cept

do

cum

ent

adop

ted

ensu

ring

solid

im

plem

enta

-tio

n of

the

law

Dec

isio

n on

dra

ft-in

g th

e C

once

pt

docu

men

t

4.1.

2Im

plem

enta

tion

of

reco

mm

enda

-tio

ns fr

om th

e C

once

pt d

ocum

ent

2021

5000

Kos

ovo

Bud

get

Don

ors

OP

M

MF

Re

com

me

nd

a-

tions

of

the

Con

-ce

pt

docu

men

t fo

r re

gula

ting

and

prom

otin

g vo

lun-

teer

ing

prep

ared

Re

com

me

nd

a-

tions

of

the

Con

-ce

pt d

ocum

ent o

n Vo

lunt

eerin

g an

d ot

her

nece

ssar

y m

easu

res

adop

t-ed R

eco

mm

en

da

-tio

ns o

f th

e C

on-

cept

do

cum

ent

adop

ted

ensu

ring

solid

im

plem

enta

-tio

n

41


Tota

l bu

dget

for

Spe

cific

Obj

ectiv

e IV

.1:

2,00

01,

000

5,00

0

Of w

hich

cap

ital:

00

0

Of w

hich

recu

rren

t:2,

000

1,00

05,

000

4.2

Spec

ific

Obj

ectiv

e: D

evel

op c

apac

ities

of C

SOs

to re

crui

t, en

gage

and

man

age

volu

ntee

rs

1

Indi

cato

r:

Gra

nt

sche

me

deve

lope

d fo

r fina

ncin

g ca

paci

ty b

uild

ing

activ

ities

fo

r C

SO

s on

effe

ctiv

e m

anag

emen

t of

volu

ntee

rs

Sev

eral

CS

Os

act a

s vo

lunt

eerin

g re

sour

ce c

entre

s fo

r del

iver

-in

g tra

inin

g on

effe

ctiv

e m

anag

emen

t of v

olun

teer

ing

2In

dica

tor:

D

evel

oped

M

anua

l w

ith

guid

elin

es fo

r eng

agin

g an

d m

anag

ing

volu

ntee

rs

Man

ual w

ith g

uide

lines

for e

ngag

ing

volu

ntee

rs p

repa

red

and

diss

emin

ated

, bas

ed o

n am

ende

d le

gal f

ram

ewor

k

no.

act

ion

Dea

dlin

eb

udge

tso

urce

of

fund

ing

lead

and

sup

port

-in

g in

stitu

tion

out

put

ref

eren

ce to

do

cum

ents

2019

2020

2021

4.2.

1

Laun

ch a

gra

nt s

chem

e fo

r fin

anc-

ing

capa

city

bui

ldin

g ac

tiviti

es f

or

CS

Os

on e

ffect

ive

man

agem

ent o

f vo

lunt

eers

2021

20.0

00

Don

ors

Ko

so

vo

Bud

get

ZKM

MK

RS

, M

PM

S,

MF

Gra

nt s

chem

e pu

blis

hed

and

4-5

CS

Os

cont

ract

ed

to d

eliv

er tr

ain-

ing

prog

ram

s on

ef

fect

ive

man

age-

men

t of v

olun

-te

ers

in th

eir l

ocal

co

mm

uniti

es

Nec

essa

ry la

ws

amen

ded;

Of-

ficia

l jou

rnal

; web

pa

ges

of O

GG

-O

PM

; rep

orts

on

stra

tegy

impl

e-m

enta

tion

42

4.2.

2P

repa

re a

Man

ual

with

gui

delin

es

for r

ecru

iting

, and

man

agin

g vo

lun-

teer

s20

215.

000

EU

RD

onor

s,

OP

M

All

rele

vant

min

is-

tries

Man

ual

with

gu

idel

ines

for

en-

gagi

ng v

olun

teer

s pr

epar

ed a

nd d

is-

sem

inat

ed,

base

d on

am

ende

d le

gal

fram

ewor

k

Man

ual

publ

ishe

d on

w

eb

page

of

O

PM

-OG

G

Tota

l bu

dget

for

Spe

cific

Obj

ectiv

e IV

.2:

5,00

00

20,0

0

Of w

hich

cap

ital:

00

0

Of w

hich

recu

rren

t:5,

000

020

,00

4.3

Spec

ific

Obj

ectiv

e: In

crea

se c

itize

n aw

aren

ess

on th

e op

port

uniti

es a

nd v

alue

s of

vol

unte

erin

g

4.3.

1In

dica

tor:

% o

f citi

zens

aw

are

on th

e op

portu

nitie

s an

d va

lues

of

volu

ntee

r-in

g 0

%

of

citiz

ens

confi

rmin

g th

e po

sitiv

e at

titud

e to

war

ds

vol-

unte

erin

g an

d in

volv

emen

t in

vo

lunt

eerin

g ac

-tiv

ities

% o

f ci

tizen

s co

nfirm

ing

the

posi

tive

attit

ude

to-

war

ds v

olun

teer

ing

and

invo

lvem

ent

in

volu

n-te

erin

g ac

tiviti

es

no.

act

ion

Dea

dlin

eb

udge

tso

urce

of

fund

ing

lead

and

sup

port

-in

g in

stitu

tion

out

put

ref

eren

ce to

do

cum

ents

2019

2020

2021

43


4.3.

1C

ondu

ct

an

awar

enes

s ra

isin

g ca

mpa

ign

on v

olun

teer

ing

and

its

role

in im

prov

ing

publ

ic w

ellb

eing

2021

7000

Ko

so

vo

Bud

get,

BE

OG

G/O

PM

TA

Pro

ject

, Li

ne

Min

istri

es

Vide

o sp

ot

on

the

impo

rtanc

e of

vo

lunt

eerin

g pr

e-pa

red

and

broa

d-ca

sted

.

Leafl

ets

on

how

vo

lunt

eerin

g ca

n be

org

aniz

ed p

re-

pare

d an

d di

s-se

min

ated

.

4.3.

2U

pgra

de

the

Onl

ine

regi

stry

of

yo

uth

volu

ntee

rs re

gist

ered

30

0020

00K

os

ov

o B

udge

t, B

E

OG

G/O

PM

MK

RS

MPA

, ZQ

M

Onl

ine

regi

stry

up

grad

ed a

nd fu

l-ly

use

d

Tota

l bu

dget

for

Spe

cific

Obj

ectiv

e IV

.3:

03,

000

9,00

0

Of w

hich

cap

ital:

00

0

Of w

hich

recu

rren

t:0

3,00

09,

000

Tot

al b

udge

t for

the

Act

ion

Plan

:59

,500

65,0

0011

7,00

0

Of w

hich

cap

ital:

00

0

Of w

hich

recu

rren

t:59

,500

65,0

0011

7,00

0

Gra

nd to

tal b

udge

t for

the

Ac-

tion

Plan

: 25

3,50

0

44

Appendix 2 List of Working Team (WT) Members

The list of Working Team (WT) Members for drafting of the Government Strategy for Coopera-tion with Civil Society (2019-2023) is presented in the table below. This list is taken from the decision adopted in July 2017 by the General Secretary of the Office of Prime Minister (OPM).

name/last name institution/organization Title/Position

Habit Hajredini Office of the Prime Minister (OPM) Chairperson

Dardan Kryeziu CiviKos Platform Deputy Chairperson17

Trëndelinë Dreshaj Office of the Prime Minister (OPM) Member

Mentor Borovci Office of the Prime Minister (OPM) Member

Arben Krasniqi Office of the Prime Minister (OPM) Member

Vedat Sogonjeva18 Office of the Prime Minister (OPM) Member

Shkelzen Ibrahimi Office of the Prime Minister (OPM) Member

Ismet Cakiqi Office of the Prime Minister (OPM Member

Rexhep Vasolli Ministry of Finance (MF) Member

Taulant Hoxha Kosovar Civil Society Foundation (KCSF) Member

Veton Mujaj Syri i Vizionit (SiV) Member

Florina Duli Kosovar Initiative for Stability (KIS) Member

17 The Deputy Chairperson, Mrs. Valdete Idrizi, has been replaced by Dardan Kryeziu, following her resignation from CiviKos Platform in October 2017. 18 Member, Mr. Qemal Marmullaku is replaced by Mr. Vedat Sogojeva

45


Appendix 3 institutional set-Up

In the figure presented below, the institutional set-up for the implementation of the Strategy is illustrat-ed. The two main institutions responsible for monitoring, evaluating and reporting on the implementa-tion of the Strategy are the Council and its Secretariat. The Council – besides monitoring, M&E – it can also initiate and implement measures for a more successful application of the Strategy and policies in practice channelled through its members and “Council Working Groups” designed for each strategic objective. The OGG’s role as the Secretariat is administrative, to proactively assess the objectives and activities of the Strategy and determine if the deliveries, outputs, and schedules planned have been fulfilled so that preventive actions can be taken to correct deficiencies. OGG / OPM also plays the roles of council’ secretariat and working teams.

46

Appendix 4 Defining Measurement Indicators

The “performance-based indicators” have been set in the Monitoring and Reporting Matrix. The main indicators are divided between output and outcomes. Outputs are measured based on activities organized and participation reached. They depict the level of effectiveness and inclusiveness achieved as part of internal and ongoing assessment. Outcomes are measured based on impact achieved as part of an external assessment which will be conducted in peri-odic bases. But as the following table indicates, outputs and outcomes will be attainable only with sufficient input guaranteed by the Government of Kosovo, in investing additional financial and human resources (budget and staff) and greater involvement of stakeholders, i.e. Council members coming from the public institutions and civil society sector.

47


Appendix 5 Key terms

Civil societyCivil society refers to all forms of social action (registered or non-formal) carried out by indi-viduals or groups who are neither connected to, nor managed by, the State.

Cso or nGoIn general terms, civil society organization (CSOs) is an organizational structure whose mem-bers serve the general interest through a democratic process, and which plays the role of mediator between public authorities and citizens. In Kosovo legislation, NGO is defined as” association or foundation established in the country to accomplish the purpose based on the law, either for public benefit or mutual interest”.

economic activityEconomic activities are any permanent or temporary for-profit or income generation activity by a CSO and does not as such differ in its realization from the for-profit or private sector activity. The distinction is made in the purpose for which the economic activity is being performed and for what the generated income is to be used. While in case of for-profit operators the income generated is usually distributed between its owners, shareholders and/or staff, in CSOs the income-generated can only be used for the needs of the CSOs and its ongoing activities in line with it mission defined in its Statue, i.e. non-profit.

PhilanthropyPhilanthropy is an idea, event, or action that is done to better humanity and usually involves some sacrifice as opposed to being done for a profit motive. Acts of philanthropy can include donating money to a person or organization, volunteering ones’ time and skills, or raising money to donate to a particular cause. Individual philanthropy refers to an act of philanthropy performed by an individual person, while corporate philanthropy refers to any such act per-formed by private business or company.

Public consultation Public consultation process takes place when the participation of interested parties and the public in the decision-making process of public bodies is made, upon the announcement by the responsible public body.

Public fundingPublic funding includes state budgetary financing from both central-level (ministries, agencies etc.) and local level institutions (municipalities, regions etc.).

Public servicePublic service is a service, which is provided by government to people living within its ju-risdiction, either directly (through the public sector) or by financing provision of services by businesses or CSOs. Such services can include a wide range of activities from conducting studies, training as well as specific set of continued activities in the social domain, known as social services. Social services are type of public service intended to address a situation or provide services to a particular community (e.g. rural areas) or specify group within a society (e.g. marginalized, impaired or disabled) through a set of services or support measures to help the community or a specific group build stronger communities, and promote equality and opportunity for integration and inclusion. Social services can include the benefits and facilities such as education, food subsidies, health care, police, fire service, job training and subsidized housing, adoption, community management, policy research, and lobbying.

48

Tax benefitsA tax benefit is an allowable (% or fixed amount) deduction or credit on a tax return intended to reduce tax burden of individual citizens or business, while typically supporting certain types of commercial or non-profit activity. A tax benefit allows some type of adjustment benefiting a taxpayer’s tax liability. In the context of philanthropy and in relation to tax incentives, this usually relates to a % of tax or amount for which the tax is deducted for individual or business when donating to a CSO or to specific activities being performed for non-profit.

volunteeringVolunteering is an altruistic activity where an individual or group provides services for no financial or social gain to benefit another individual, group or an organization. Volunteering may have positive benefits for the volunteer as well as for the person or community it serves. It is also intended to make contacts for possible employment. Many volunteers are specifically trained in the areas they work, such as medicine, education, or emergency rescue. Others serve on an ad-hoc basis, such as in response to a natural disaster or emergency need.

ConTaCT

Address: Government Building Office of the Prime Minister - Office of Good Governance Floor 6, Nr. 602Mob: +383 44 174 282Fax: +381 38 200 146 43email: [email protected]

strategjia qeveritare pËr bashkËpunim me shoqËrinË … · 2019-04-04 · 1 the european...

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