the public service management by outsourcing of nontaburi provincial administrative organization
DESCRIPTION
pp. 129-135TRANSCRIPT
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1st National and International Graduate Conference March 27, 2015, KU Home, Bangkok, THAILAND
The Public Service Management by Outsourcing of Nontaburi Provincial Administrative Organization
* Sathorn Klubsri
46 400 10 : ,
Abstract
This research aims to study the effectiveness of the public service management by outsourcing, to study factors that influence the effectiveness of the public service management by of outsourcing and to find ways to improve the effectiveness of public service. This is a quantitative and qualitative research. The results of the quantitative research found that the effectiveness of the public service management by
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1st National and International Graduate Conference March 27, 2015, KU Home, Bangkok, THAILAND
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outsourcing in general were at a high level. While factors that influence the effectiveness of the public service management by outsourcing, in all seven factors can be ranked in the highest to lowest average as follow: the budget, the leadership of the executive, methods of procurement, the ability of personnel in procurement, the legal authority to manage public services and the potential of the organization. The qualitative research found that the effectiveness of the public service management by outsourcing were effective due to the correctly adoption of the law, the development of the organization aimed for effectiveness, with a focus on achieving systems management and strategic management in order to meet the needs of the public.
Keyword: Public Service, Outsourcing
(Public Service) (Public interest) ( ,2551:36)
284 (, 2551: 4) 1. (Contracting) 2 (contract out) 2. (Management Contract)
1) 2) 3) 4) 5) 6) 7) 8) 9) 10) 11) 12) 13) 14)
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1st National and International Graduate Conference March 27, 2015, KU Home, Bangkok, THAILAND
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. ( , 2555) . ( , 2552: 78) ( , 2553: 124)
1. 2. 3.
(Quantitative Research) (Qualitative Research) 1. 2 46 400 Yamane (In - depth Interview) 10 2. 2.1 (independent variables:) 7 1. 2. 3. . 4.
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1st National and International Graduate Conference March 27, 2015, KU Home, Bangkok, THAILAND
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5. 6. 7. 2.2 (dependent variables) 3. 3 1) 2) 3) 5 ( , 2545:103) 4) 4. 3 IOC
(Cronbachs Alpha Coefficient) .9892 ( coefficient = .989) 5. (Descriptive Statistics) (Frequency) (Percent) (Mean) (Standard Deviation) (Multiple Regression)
1. 51 15,001-20,000 11 2. 2 2.1 2.2 3.
7 ( X = 4.14 , S.D. = .826 )
( X = 4.13, S.D. = .885) ( X = 4.12 , S.D. = .832)
( X = 4.08, S.D. = .844) .
( X = 4.06, S.D. = .833) ( X = 4.03, S.D. = .866) ( X = 4.02 , S.D. = .896)
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1st National and International Graduate Conference March 27, 2015, KU Home, Bangkok, THAILAND
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(In - depth Interview) 10 5.1 5.2 5.3 1. 2 (the goal-attainment 3. 4. 5. ( the competing-values approach) 6. 7. 8. 9. 10.
1. 2 1) 2) / (Outsourcing) (2554: 211-247)
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1st National and International Graduate Conference March 27, 2015, KU Home, Bangkok, THAILAND
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(2551: 35) 2. . (2553: 14) (The Goal Approach)
1. 2. 3. 1. / 2.
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1st National and International Graduate Conference March 27, 2015, KU Home, Bangkok, THAILAND
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