tlia3107c - consolidate freight - learner guide

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TLIA3107C Consolidate freight Learner Guide

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Page 1: TLIA3107C - Consolidate Freight - Learner Guide

TLIA3107C

Consolidate

freight Learner Guide

Page 2: TLIA3107C - Consolidate Freight - Learner Guide

Contents What this Learner’s Guide is about ........................................ 1  Plan your learning .................................................................. 2  How will you be assessed? .................................................... 4  

Section 1 Assess scope to consolidate freight .............................. 8  How do I assess capability of different transport modes available to the organisation against the proposed tasks? .. 11  How do I evaluate individual consignment loads to identify relevant information needed to combine or consolidate freight?............................................................................................. 13  How do I analyse information to determine where opportunities for freight consolidation exist?.............................................. 16  How do I make sure packaging requirements for consolidated cargo conform to regulatory requirements? ......................... 19  How do I ensure procedures for the loading of cargo are planned in accordance with established industry practice and Australian Dangerous Goods (ADG) Code? ........................ 22  How do I calculate proposed volumes and dimensions of proposed consolidation? ...................................................... 26  How do I match proposed consolidation against operational capacity and capability of carrier?........................................ 28  

Section 2 Prepare consignment documentation .......................... 31  How do I prepare consignment documentation for consolidated cargo? .................................................................................. 34  How do I ensure labelling and marking requirements of cargo are documented in accordance with domestic and international regulations, ADG Code and workplace requirements? ........ 37  How do I complete and file/store consignment documentation in accordance with workplace procedures including dangerous goods declaration, where applicable?.................................. 40  How do I consolidate freight taking into account segregation requirements for dangerous goods if applicable? ................ 42  

Additional resources....................................................................... 44  

Feedback on activities .................................................................... 47  

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TLIA3107C Consolidate freight

© Department of Education, Science and Training 2005 Page 1 Customised and Developed by Armstrong’s Driver Education P/L May 2008 ADELG1025

What this Learner’s Guide is about

This  Learner’s  Guide  is  about  the  skills  and  knowledge  required  to  consolidate  freight  including  assessing  the  scope  to  consolidate  freight,  combining  or  consolidating  multiple  shipments  of  products  into  higher  volume  shipments,  and  the  related  preparation  of  consignment  documentation.  

The  unit  of  competency  TLIA3107C  Consolidate  freight  is  from  the  Transport  and  Distribution  Training  Package  (TLI07).  It  has  a  number  of  elements  of  competency  that  are  covered  in  this  guide.  These  are:  

• Assess  scope  to  consolidate  freight.  

• Prepare  consignment  documentation.  

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Plan your learning

It  is  important  to  plan  your  learning  before  you  start  because  you  may  already  have  some  of  the  knowledge  and  skills  that  are  covered  in  this  Learner’s  Guide.  This  might  be  because:  

• you  have  been  working  in  the  industry  for  some  time,  and/or  

• you  have  already  completed  training  in  this  area.  

Together  with  your  supervisor  or  trainer,  use  the  checklist  on  the  following  pages  to  help  you  plan  your  study  program.  Your  answers  to  the  questions  in  the  checklist  will  help  you  work  out  which  sections  of  this  Learner’s  Guide  you  need  to  complete.  

This  Learner’s  Guide  is  written  with  the  idea  that  learning  is  made  more  relevant  when  you,  the  learner,  are  actually  working  in  the  industry.  This  means  that  you  will  have  people  within  your  enterprise  who  can  show  you  things,  discuss  how  things  are  done  and  answer  any  questions  you  have.  Also  you  can  practise  what  you  learn  and  see  how  what  you  learn  is  applied  in  the  enterprise.  

If  you  are  working  through  this  Learner’s  Guide  and  have  not  yet  found  a  job  in  the  industry,  you  will  need  to  talk  to  your  trainer  about  doing  work  experience  or  working  and  learning  in  some  sort  of  simulated  workplace.  

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Section 1: Assess scope to consolidate freight

Are  you  able  to:   Yes   No  

1. Assess  capability  of  different  transport  modes  available  to  the  organisation  against  the  proposed  tasks?        

2. Evaluate  individual  consignment  loads  to  identify  relevant  information  needed  to  combine  or  consolidate  freight?        

3. Analyse  information  to  determine  where  opportunities  for  freight  consolidation  exist?        

4. Make  sure  packaging  requirements  for  consolidated  cargo  conform  to  regulatory  requirements?        

5. Ensure  procedures  for  the  loading  of  cargo  are  planned  in  accordance  with  established  industry  practice  and  Australian  Dangerous  Goods  (ADG)  Code?        

6. Calculate  proposed  volumes  and  dimensions  of  proposed  consolidation?        

7. Match  proposed  consolidation  against  operational  capacity  and  capability  of  carrier?        

Section 2: Prepare consignment documentation

Are  you  able  to:   Yes   No  

1. Prepare  consignment  documentation  for  consolidated  cargo?          

2. Ensure  labelling  and  marking  requirements  of  cargo  are  documented  in  accordance  with  domestic  and  international  regulations,  ADG  Code  and  workplace  requirements?        

3. Complete  and  file/store  consignment  documentation  in  accordance  with  workplace  procedures  including  

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dangerous  goods  declaration,  where  applicable?          

4. Consolidate  freight  taking  into  account  segregation  requirements  for  dangerous  goods  if  applicable?          

How will you be assessed?

Assessment  of  this  unit  of  competency  will  include  observation  of  real  or  simulated  work  processes  using  workplace  procedures  and  questioning  on  underpinning  knowledge  and  skills.  It  must  be  demonstrated  in  an  actual  or  simulated  work  situation  under  supervision.  

You  will  be  required  to  demonstrate  that  you  can:  

• assess  capability  of  different  transport  modes  available  to  the  organisation  against  the  proposed  tasks  

• evaluate  individual  consignment  loads  to  identify  relevant  information  needed  to  combine  or  consolidate  freight  

• analyse  information  to  determine  where  opportunities  for  freight  consolidation  exist  

• make  sure  packaging  requirements  for  consolidated  cargo  conform  to  regulatory  requirements  

• ensure  procedures  for  the  loading  of  cargo  are  planned  in  accordance  with  established  industry  practice  and  Australian  Dangerous  Goods  (ADG)  Code  

• calculate  proposed  volumes  and  dimensions  of  proposed  consolidation  

• match  proposed  consolidation  against  operational  capacity  and  capability  of  carrier  

• prepare  consignment  documentation  for  consolidated  cargo  

• ensure  labelling  and  marking  requirements  of  cargo  are  documented  in  accordance  with  domestic  and  international  regulations,  ADG  Code  and  workplace  requirements  

• complete  and  file/store  consignment  documentation  in  accordance  with  workplace  procedures  including  dangerous  goods  declaration,  where  applicable  

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• consolidate  freight  taking  into  account  segregation  requirements  for  dangerous  goods  if  applicable.

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TDTA3198B Consolidate freight

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TDTA3198B Consolidate freight

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Section 1 Assess scope to consolidate freight

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Section outline

Areas  covered  in  this  section  are:  

• assess  capability  of  different  transport  modes  available  to  the  organisation  against  the  proposed  tasks  

• evaluate  individual  consignment  loads  to  identify  relevant  information  needed  to  combine  or  consolidate  freight  

• analyse  information  to  determine  where  opportunities  for  freight  consolidation  exist  

• make  sure  packaging  requirements  for  consolidated  cargo  conform  to  regulatory  requirements  

• ensure  procedures  for  the  loading  of  cargo  are  planned  in  accordance  with  established  industry  practice  and  Australian  Dangerous  Goods  (ADG)  Code  

• calculate  proposed  volumes  and  dimensions  of  proposed  consolidation  

• match  proposed  consolidation  against  operational  capacity  and  capability  of  carrier.  

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TDTA3198B Consolidate freight

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How do I assess capability of different transport modes available to the organisation against the proposed tasks?

Different  transport  modes  will  be  better  suited  to  some  types  of  cargo.  For  instance  some  dangerous  goods  cannot  be  transported  by  air  because  of  their  unstable  nature.  Obviously  if  a  substance  is  too  dangerous  to  be  carried  on  an  aircraft  another  type  of  transport  will  have  to  be  arranged.  

The  mode  of  transport  is  also  determined  by  the  measurements  and  weight  of  the  load.  If  the  freight  is  too  heavy  or  bulky  you  will  have  no  choice  but  to  ship  it  by  sea,  rail  or  truck  if  you  wish  to  send  it  all  in  one  go.  

The  amount  of  time  that  a  customer  can  have  their  goods  in  transport  for  is  also  a  factor  when  deciding  on  the  type  the  transport  mode.  If  you  transport  something  by  air  it  can  be  in  most  places  around  the  world  in  a  day.  But  transport  by  sea  or  land  can  take  weeks.  It  depends  on  the  requirements  of  the  customer  and  if  their  goods  have  a  sense  of  urgency  surrounding  them.  In  almost  all  cases  air  freight  is  the  most  expensive  option.  Each  customer  needs  to  weigh  up  the  costs  against  the  need  to  get  products  quickly  to  their  destination.  

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Activity 1: Assess capability of different transport modes available to the organisation against the proposed tasks

What  type  of  transport  mode  would  you  suggest  for  the  following  time-­‐frames  and  weight  of  the  goods  to  be  transported?  Land,  sea  or  air?    

New  York  4  days  –  220kg _____________________________________  

London  in  4  weeks  –  1000kg __________________________________  

Nearest  Capital  City  in  7  days  –  780kg ___________________________  

There  is  feedback  on  this  activity  at  the  back  of  this  Learner’s  Guide.  

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How do I evaluate individual consignment loads to identify relevant information needed to combine or consolidate freight?

When  you  consolidate  freight  you  undertake  the  transportation  of  small  shipments  and  put  them  with  other  freight  to  use  all  the  space  you  have  booked.  If  you  have  left  over  space  that  is  not  being  used  then  it  is  a  waste  of  money.  To  be  cost  effective  you  must  assemble  goods  and  put  them  together  in  the  same  shipment.  This  gives  a  customer  a  better  rate  because  the  cost  of  the  space  is  offset  by  other  customers.    

To  consolidate  freight  you  need  to  know  the  volume  of  the  space  booked  for  transportation  and  the  volume  of  the  goods  to  be  transported.  You  will  need  to  calculate  the  suitability  of  the  two  so  you  can  get  optimum  use  from  the  space  and  know  exactly  how  much  is  to  be  used.  

You  must  have  the  measurements  of  the  carrier  space  before  attempting  to  consolidate  anything.  It  will  all  hinge  on  the  space  that  is  available  for  transportation.  Next  you  must  have  an  accurate  assessment  of  the  customer’s  goods.  You  must  find  out  the:  

• type  of  goods    

• size  of  packaging  

• weight  

• dimensions  

• departure  location  

• destination.  

This  will  give  you  a  clear  indication  of  what  you  will  be  able  to  fit  in  and  how  to  best  go  about  it.  You  must  have  worked  out  what  order  the  loads  are  to  be  packed  so  they  can  be  loaded  and  unloaded  efficiently.  They  must  be  sorted  and  separated  by  someone  when  they  reach  their  destination.  

It  is  important  to  understand  the  types  of  goods  that  can  be  safely  consolidated  together  for  transport.  Certain  hazardous  materials  cannot  be  put  together  and  can  be  highly  dangerous  if  combined.  You  must  refer  to  legislation  on  transporting  dangerous  goods  and  

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hazardous  materials  before  making  a  decision  about  what  can  be  consolidated  together  for  transportation.  

Activity 2: Evaluate individual consignment loads to identify relevant information needed to combine or consolidate freight

During  your  daily  work  activities  attend  to  a  customer  and  use  the  following  checklist  and  space  below  to  make  sure  you  find  out  the  details  of  a  customer’s  freight  to  see  if  you  could  consolidate  it  with  another  load.  

Tick  box  when  you  have  the  appropriate  information    

Type  of  goods    

Size  of  packaging    

Weight    

Dimensions    

Departure  location    

Destination      

Special  requirements  (eg.  refrigeration)    

Type  of  goods ________________________________________________________  

______________________________________________________________________  

Size  of  packaging ____________________________________________  

______________________________________________________________________  

Weight _______________________________________________________________  

______________________________________________________________________  

Dimensions___________________________________________________________  

______________________________________________________________________  

Departure  location ___________________________________________________  

______________________________________________________________________  

Destination___________________________________________________________  

______________________________________________________________________  

Special  requirements _________________________________________________  

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There  is  feedback  on  this  activity  at  the  back  of  this  Learner’s  Guide  

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How do I analyse information to determine where opportunities for freight consolidation exist?

Once  you  have  found  out  all  you  need  to  know  about  individual  customer  loads,  before  you  can  consolidate  them  together  you  should  look  at  whether  they  are  compatible  to  be  transported  together.  Some  goods  are  not  designed  to  travel  with  others.  This  is  governed  by  strict  regulations  when  it  comes  to  dangerous  goods  and  hazardous  materials.  When  assessing  the  load  it  must  be  smaller  than  the  measurements  of  the  freight  space  which  is  booked  to  warrant  any  opportunity  of  freight  consolidation.    

If  they  are  acceptable  to  travel  together  the  main  thing  to  analyse  is  the  space  and  weight  restrictions  on  the  carrier  you  intend  to  use.  For  example  if  you  book  an  area  that  is  too  big  for  a  load  that  you  want  taken  by  aeroplane  you  can  add  more  only  if  it  does  not  exceed  the  weight  restrictions.  Whereas  on  a  ship  designed  for  sea  freight  the  weight  tolerance  will  be  a  lot  more.  

If  you  are  using  a  container  to  place  your  goods  in  for  transport  you  must  take  into  account  its  weight  also.  For  example  if  the  payload  limitation  is  20,000kg  and  the  weight  of  a  cargo  container  is  2,000  kg  then  the  weight  of  the  freight  could  not  exceed  18,000kg,  which  equals  the  20,000kg  weight  limitation  of  the  container.  

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Activity 3: Analyse information to determine where opportunities for freight consolidation exist

Joe  has  space  left  in  a  shipping  container  and  has  the  opportunity  to  consolidate  freight  to  fill  it  up.  The  shipping  container  has  an  11,000kg  capacity  and  weighs  1125kg.  The  first  load  weighs  6000kg.  Circle  the  other  loads  Jo  could  consolidate  with  from  the  choices  below.  Hint:  There  is  more  than  one  answer.  

A. 3875kg  

B. 4025kg  

C. 2175kg  +  1700kg  

D. 3925kg  

Joe  has  a  load  that  is  booked  to  be  air  freighted  to  Europe.  He  has  another  load  that  it  could  be  consolidated  with  almost  perfectly  so  both  will  get  to  their  destinations  on  time  so  each  customer  will  be  satisfied.  He  knows  that  one  of  them  is  classified  as  dangerous  goods  but  doesn’t  have  time  to  check  the  other  one  and  decides  to  send  them  anyway.  What  could  be  the  consequences  of  his  actions?  Record  you  answer  below.      

 

 

 

 

 

 

 

 

 

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What  steps  should  Joe  have  taken  to  check  the  second  load?  

 

 

 

 

 

 

 

 

There  is  feedback  on  this  activity  at  the  back  of  this  Learner’s  Guide.  

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How do I make sure packaging requirements for consolidated cargo conform to regulatory requirements?

Packaging  is  an  essential  component  in  the  safe  transport  of  dangerous  goods.  The  type  of  packaging  and  the  way  it  is  used  is  very  important.  It  must  keep  the  consolidated  load  safe  and  secure  in  transport  and  protect  it  during  loading  and  unloading.  When  packing  goods  that  are  not  dangerous  or  hazardous  the  packaging  used  will  need  to  protect  them  during  transportation  and  be  secure  enough  to  avoid  unrestrictive  movement.  You  should  be  aware  of  the  demands  that  exporting  puts  on  a  package.    The  four  problems  listed  below  must  be  kept  in  mind  when  packaging  goods  for  transportation.  

1. Breakage  

During  transport,  goods  may  be  stacked  on  top  of  one  another  or  come  into  forceful  contact  with  other  goods.  Overseas,  handling  facilities  may  be  less  sophisticated  than  in  Australia.  Cargo  can  sometimes  be  treated  very  roughly  and  be  dragged,  pushed,  rolled,  or  dropped  during  unloading,  while  moving  through  customs,  or  in  transit  to  the  destination.  

2. Weight    

Normally,  air  shipments  require  less  heavy  packing  than  ocean  shipments,  but  they  must  still  be  adequately  protected.  Because  transportation  costs  are  determined  by  dimensions  and  weight,  special  reinforced  and  lightweight  packing  materials  have  been  devised  for  exporting.  Care  in  packing  goods  to  minimize  dimensions  and  weight  while  giving  strength  may  well  save  money  while  ensuring  that  goods  are  properly  protected.  

3. Moisture  

There  are  many  ways  moisture  can  affect  freight.  It  can  discolour  goods,  ruin  electrical  circuits,  cause  mould  to  grow  and  render  a  product  useless.  It  can  get  into  goods  at  different  stages  such  as:  

• during  loading  and  unloading  

• during  transport  caused  by  condensation  in  cargo  holds  and  containers  

• rough  sea  conditions  causing  water  spray  

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• moisture  present  before  packing.  

To  avoid  moisture  gaining  access  to  goods  they  need  to  be  packed  correctly  to  waterproof  them  whilst  first  making  sure  that  no  water  or  dampness  is  present.    

4. Theft  

Packaging  can  also  help  against  the  possibility  of  theft  occurring.  Because  the  goods  must  pass  through  so  many  different  hands  to  reach  their  destination  there  is  always  the  chance  of  dishonesty.  You  can  make  it  harder  to  steal  goods  by  packaging  them  securely  and  therefore  reducing  the  incident  of  theft.    

5. Packaging  

Packing  requirements  apply  in  almost  all  circumstances  to  ensure  the  safety  of  dangerous  goods  in  transport.  The  packing  instructions  normally  require  the  use  of  United  Nations  (UN)  performance-­‐tested  specification  packagings.  When  dangerous  goods  are  in  limited  quantities  these  may  not  be  required.    

There  are  a  number  of  packaging  suppliers  in  Australia  who  can  provide  UN  specification  packaging.  Selecting  packaging  to  contain  dangerous  goods  for  a  number  of  small  packages  inside  larger  packaging  is  not  as  simple  as  just  choosing  a  box  off  a  shelf.  The  regulations  generally  require  packaging  and  dangerous  goods  to  be  tested  to  establish  if  they  are  safe  to  be  transported  together.  There  are  exceptions  to  this  general  rule.  You  should  always  ask  experts  for  advice  if  in  doubt.    

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Activity 4: Make sure packaging requirements for consolidated cargo conform to regulatory requirements

Breakage  is  an  important  factor  to  keep  in  mind  when  deciding  on  which  packaging  to  use  to  protect  goods.  What  are  another  three?  List  them  below.  

 

 

 

 

 

 

Regulations  for  the  packaging  requirements  of  dangerous  goods  and  hazardous  materials  are  very  strict.  Ask  your  manager  or  supervisor  to  show  you  how  to  access  the  United  Nation  specifications  for  packaging  dangerous  goods.    

Record  in  the  space  provided  the  steps  you  take  to  access  this  information.  

 

 

 

 

 

 

There  is  feedback  on  this  activity  at  the  back  of  this  Learner’s  Guide.  

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How do I ensure procedures for the loading of cargo are planned in accordance with established industry practice and Australian Dangerous Goods (ADG) Code?

Correct  packaging  and  documentation  for  consignments  of  dangerous  goods  is  essential  so  that  those  engaged  in  the  transport  and  handling  are  not  exposed  to  risk.  For  this  reason  declarations  in  accordance  with  the  legal  requirements  should  be  entrusted  to  people  who  know  what  they  are  doing  within  your  organisation.  The  personnel  engaged  in  the  packing  of  dangerous  goods  and  the  preparation  of  documentation  should  be  competent  to  perform  these  tasks  accurately  and  efficiently.  

After  dangerous  goods  have  been  packed,  the  packages  are  marked  with  essential  information,  including:  

• the  proper  shipping  name    

• the  UN  number  

• labels  depicting  all  the  potential  hazards.    

This  is  to  ensure  packages  containing  dangerous  goods  can  be  recognised  and  warning  given  of  the  potential  hazards  without  just  relying  on  the  information  from  accompanying  documents.  There  is  a  dangerous  goods  transport  document  which  accompanies  most  consignments  to  provide  detailed  information  about  the  goods  so  there  is  a  separate  means  of  identifying  the  contents  of  packages.    

For  the  ease  of  identifying  dangerous  goods,  the  international  community  has  created  a  classification  system.    

There  is  a  label  for  each  classification  to  categorise  the  nature  of  the  hazard.  These  labels  are  required  to  be  secured  to  the  outside  of  the  package  for  transport  and  must  remain  while  it  is  in  transit.  Examples  of  these  are  illustrated  below:    

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Class  1  Explosives  -­‐  explosive  substances,  explosive  articles,  pyrotechnic  devices.  Includes  ammunition,  fireworks,  detonators  and  so  on.  

Class  2  Gases  -­‐  transported  as  either  compressed,  liquefied,  refrigerated  liquefied  or  gas  in  solution.  Includes  aerosols.      

Class  3  Flammable  liquids  -­‐  includes  liquids  with  a  boiling  point  of  35  degrees  C  or  less  or  a  flash  point  of  60.5  degrees  C  or  less.  Examples  are  petrol,  alcohol  and  so  on.  

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Activity 5: Ensure procedures for the loading of cargo are planned in accordance with established industry practice and Australian Dangerous Goods (ADG) Code

After  dangerous  goods  have  been  packed,  you  need  to  ensure  they  are  marked  with  essential  information  for  transport  to  ensure  their  safe  handling.  List  the  essential  information  below.  

 

 

 

 

 

 

 

 

In  your  workplace  locate  a  copy  of  the  classifications  of  dangerous  goods.  Write  down  the  name  of  five  of  the  classifications  below.  

 

 

 

 

 

 

 

 

 

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For  the  ease  of  identifying  dangerous  goods,  the  international  community  has  created  a  classification  system.  These  labels  are  required  to  be  secured  to  the  outside  of  the  package  for  transport  and  must  remain  while  it  is  in  transit.  How  do  you  ensure  that  these  labels  are  attached?  

 

 

 

 

 

 

 

 

There  is  feedback  on  this  activity  at  the  back  of  this  Learner’s  Guide.  

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How do I calculate proposed volumes and dimensions of proposed consolidation?

To  calculate  whether  a  consolidated  load  will  fit  in  the  space  of  a  carrier  you  will  need  to  pay  particular  attention  to  the  mass  and  volume.  

The  mass  generally  refers  to  the  weight  of  something  whilst  the  volume  refers  to  how  big  an  object  is  or  the  area  it  takes  up.    

• Mass  is  measured  in  tonnes,  kilograms,  grams  and  so  on.  

• Volume  is  measured  in  cubic  metres,  cubic  centimetres  and  so  on.  (To  calculate  volume  you  multiply  length  x  width  x  height.)  

You  must  have  the  measurements  of  these  for  the  consolidated  load  and  compare  it  to  the  space  and  weight  limitations  that  are  permitted  on  the  carrier  that  you  intend  to  use.  To  obtain  the  measurements  of  the  consolidated  load  you  must  take  the  measurements  of  each  individual  package  and  simply  add  them  together.  Your  organisation  should  have  specific  details  on  how  to  obtain  the  mass  and  volume  for  goods  and  the  method  you  should  use  to  add  them  together.  For  example  you  may  need  to  factor  in  space  and  packaging  between  different  types  of  goods  or  your  organisation  may  have  a  database  of  measurements  for  common  things  that  have  been  forwarded  in  the  past.  

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Activity 6: Calculate proposed volumes and dimensions of proposed consolidation

Estimate  the  volume  of  a  motorcycle  given  the  following  information.    

The  height  of  the  bike  at  its  highest  point  (the  handlebars)  is  1.10m.  The  total  length  of  the  bike  is  exactly  2.0m  and  the  width  of  the  bike  at  its  widest  part  is  0.75m.    

 

How  big  would  the  load  be  if  you  had  to  consolidate  it  with  a  car  that  is  1.5m  in  height?  The  total  length  is  3.7m  and  the  width  of  the  car  at  its  widest  part  is  2m.    

 

Record  your  answer  below.  

There  is  feedback  on  this  activity  at  the  back  of  this  Learner’s  Guide  

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How do I match proposed consolidation against operational capacity and capability of carrier?

Most  measurements  for  freight  forwarding  use  the  dimensions  of  volume  and  mass.  To  match  a  consolidation  of  goods  you  will  be  required  to  know  what  the  operational  capacity  and  capability  of  the  carrier  is.    

There  is  no  point  putting  together  freight  that  needs  to  arrive  at  different  times,  doesn’t  quite  fit  or  exceeds  weight  limits.  Near  enough  is  not  good  enough  when  it  comes  to  consolidating  cargo.  For  example,  if  you  are  using  a  shipping  container  you  will  need  to  know  the  size  and  weight  it  can  hold  and  what  the  volume  of  the  consolidated  load  is  to  see  if  the  two  can  match.  If  you  have  a  certain  amount  of  space  in  the  cargo  hold  of  an  aircraft  booked  there  is  no  point  consolidating  a  load  that  will  exceed  weight  restrictions  even  if  it  is  the  correct  dimensions.  Your  aim  is  to  make  a  comparison  of  the  space  allocated  for  transport  and  the  space  that  the  consolidated  load  will  occupy  taking  into  account  all  of  the  restrictions  and  requirements  of  the  transport  mode.  You  should  be  aware  of:  

• time  in  transport    

• arrival  date  

• weight  of  load  

• dimensions  or  area  of  load  

• weight  restrictions  of  carrier  

• dimension  restrictions  of  carrier  

• dangerous  goods  regulations  

• cost.    

Dangerous  goods  are  a  primary  when  deciding  the  mode  of  transport  that  can  be  used.  When  dealing  with  aircraft  there  are  certain  factors  that  you  must  take  into  account.  In  general,  dangerous  goods  are  divided  into  various  classes  and  divisions  according  to  the  hazard  they  present.  These  include:  

• too  dangerous  ever  to  be  transported  on  an  aircraft    

• forbidden  in  normal  circumstances  but  may  be  carried  with  the  permission  of  the  aviation  regulator  and  subject  to  strict  conditions  being  met    

• restricted  to  transport  only  on  cargo  aircraft  

• can  be  transported  on  either  passenger  or  cargo  aircraft.  

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Air  travel  introduces  a  change  of  environment  for  your  dangerous  goods.  Three  changes  that  these  items  can  be  subject  to  are:  

Temperature    

The  effect  of  a  rise  in  temperature  is  that  the  contents  of  a  package  filled  at  low  temperature  can  expand  in  volume,  causing  the  discharge  of  any  liquid  contents  or  the  bursting  of  packages  with  gaseous  contents.  Temperature  can  vary  from  minus  40  to  plus  55  degrees  Celsius.  

Pressure    

Atmospheric  pressure  variations  in  flight  range  from  sea  level  where  normal  pressures  exist  to  a  lesser  pressure  of  about  only  2/3  of  that  experienced  at  sea  level.  The  pressure  reduction  can  result  in  liquid  and  gaseous  contents  bursting  out  of  their  containers  into  the  hold  of  the  aircraft.  This  can  be  very  messy  and  very  dangerous  if  it  is  flammable.  

Vibration    

Vibration  can  cause  something  to  become  unstable  by  altering  its  properties  when  it  is  shaken.  It  can  cause  the  expansion  of  liquid  and  gas  causing  it  to  rupture  or  burst  its  container.  This  can  be  very  messy  and  very  dangerous  if  it  is  flammable.  

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Activity 7: Match proposed consolidation against operational capacity and capability of carrier

When  consolidating  freight  you  need  to  take  into  account  a  range  of  factors.  You  cannot  put  together  freight  that  needs  to  arrive  at  different  times,  doesn’t  quite  fit  or  exceeds  weight  limits  just  to  try  and  save  on  costs.  What  are  the  things  that  you  need  to  be  aware  of  when  matching  proposed  consolidation  and  the  characteristics  of  the  carrier?  List  them  below.  

 

 

 

 

 

 

 

 

There  is  feedback  on  this  activity  at  the  back  of  this  Learner’s  Guide.  

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Section 2 Prepare consignment documentation

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Section outline

Areas  covered  in  this  section  are:  

• prepare  consignment  documentation  for  consolidated  cargo  

• ensure  labelling  and  marking  requirements  of  cargo  are  documented  in  accordance  with  domestic  and  international  regulations,  ADG  Code  and  workplace  requirements  

• complete  and  file/store  consignment  documentation  in  accordance  with  workplace  procedures  including  dangerous  goods  declaration,  where  applicable  

• consolidate  freight  taking  into  account  segregation  requirements  for  dangerous  goods  if  applicable.  

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How do I prepare consignment documentation for consolidated cargo?

Freight  forwarders  must  deal  with  a  huge  amount  of  documentation  The  following  documents  are  commonly  used  in  exporting;  which  of  them  are  actually  used  in  each  case  depends  on  the  requirements  of  both  the  Australian  government  and  the  government  of  the  importing  country.  

Commercial  invoice.  The  commercial  invoice  is  a  bill  for  the  goods  from  the  buyer  to  the  seller.  A  commercial  invoice  should  include  basic  information  about  the  transaction,  including  a  description  of  the  goods,  the  address  of  the  shipper  and  seller,  and  the  delivery  and  payment  terms.  The  buyer  needs  the  invoice  to  prove  ownership  and  to  arrange  payment.  Some  governments  use  the  commercial  invoice  to  assess  customs  duties.    

Bill  of  lading.  A  bill  of  lading  is  a  contract  between  the  owner  of  the  goods  and  the  carrier.  There  are  two  types.  A  straight  bill  of  lading  is  nonnegotiable.  A  negotiable  or  shipper's  order  bill  of  lading  can  be  bought,  sold,  or  traded  while  goods  are  in  transit  and  is  used  for  letter-­‐of-­‐credit  transactions.  The  customer  usually  needs  the  original  or  a  copy  as  proof  of  ownership  to  take  possession  of  the  goods.    

Consular  invoice.  Certain  nations  require  a  consular  invoice,  which  is  used  to  control  and  identify  goods.  The  invoice  must  be  purchased  from  the  consulate  of  the  country  to  which  the  goods  are  being  shipped  and  usually  must  be  prepared  in  the  language  of  that  country.    

Certificate  of  origin.  Certain  nations  require  a  signed  statement  as  to  the  origin  of  the  export  item.  Such  certificates  are  usually  obtained  through  a  semi-­‐official  organisation  such  as  a  local  chamber  of  commerce.  A  certificate  may  be  required  even  though  the  commercial  invoice  contains  the  information.    

Inspection  certification.  Some  purchasers  and  countries  may  require  a  certificate  of  inspection  attesting  to  the  specifications  of  the  goods  shipped,  usually  performed  by  a  third  party.  Inspection  certificates  are  often  obtained  from  independent  testing  organisations.    

Dock  receipt  and  warehouse  receipt.  These  receipts  are  used  to  transfer  accountability  when  the  export  item  is  moved  to  the  port  and  left  with  the  international  carrier  for  export.    

Destination  control  statement.  This  statement  appears  on  the  commercial  invoice  and  ocean  or  air  waybill  of  lading  to  notify  the  

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carrier  and  all  foreign  parties  that  the  item  may  be  exported  only  to  certain  destinations.    

Insurance  certificate.  If  the  seller  provides  insurance,  the  insurance  certificate  states  the  type  and  amount  of  coverage.    

Export  license.  A  license  to  export  goods  which  is  not  always  required  depending  on  the  types  of  goods  being  exported.  For  example  you  will  require  a  licence  to  export  livestock,  tobacco,  weapons  and  so  on.  

Export  packing  list.  Considerably  more  detailed  and  informative  than  a  standard  domestic  packing  list,  an  export  packing  list  itemises  the  material  in  each  individual  package  and  indicates  the  type  of  package:  box,  crate,  drum,  carton,  and  so  on.  It  shows  the  individual  net,  legal,  tare,  and  gross  weights  and  measurements  for  each  package.  Package  markings  should  be  shown  along  with  the  shipper's  and  buyer's  references.  The  packing  list  should  be  attached  to  the  outside  of  a  package  in  a  waterproof  pouch.  The  list  is  used  by  the  shipper  or  forwarding  agent  to  determine:  

• the  total  shipment  weight  and  volume    

• whether  the  correct  cargo  is  being  shipped.    

In  addition,  customs  officials  (both  local  and  foreign)  may  use  the  list  to  check  the  cargo.  

Documentation  must  be  precise.  Slight  discrepancies  or  omissions  may  prevent  merchandise  from  being  exported,  result  in  exporting  firms  not  getting  paid,  or  even  result  in  the  seizure  of  the  exporter's  goods  by  local  or  foreign  government  customs.  Collection  documents  are  subject  to  precise  time  limits  and  may  not  be  honored  by  a  bank  if  out  of  date.  Much  of  the  documentation  is  routine  for  freight  forwarders  but  the  exporter  is  ultimately  responsible  for  the  accuracy  of  the  documentation.  

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Activity 8: Prepare consignment documentation for consolidated cargo

Being  a  freight  forwarder  involves  you  to  handle  a  formidable  amount  of  documentation  which  exporting  requires.  It  is  important  that  as  a  freight  forwarder  you  completely  understand  the  process  involved.  Get  your  manager  or  supervisor  to  show  you  how  to  complete  all  the  documentation  required  for  a  regular  job  that  involves  consolidating  freight.  

Ensure  you  spend  the  time  to  become  confident  and  concise  so  you  can  complete  all  documentation  competently.  Check  with  your  supervisor  or  manager  that  you  are  doing  it  correctly.  

There  is  feedback  on  this  activity  at  the  back  of  this  Learner’s  Guide.  

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How do I ensure labelling and marking requirements of cargo are documented in accordance with domestic and international regulations, ADG Code and workplace requirements?

Specific  marking  and  labelling  is  used  on  export  cartons  and  containers  to:    

• meet  shipping  regulations  

• ensure  proper  handling  

• prevent  risk  potentially  caused  by  the  contents  

• help  receivers  identify  shipments.    

The  overseas  buyer  usually  specifies  export  marks  that  should  appear  on  the  cargo  for  easy  identification  by  receivers.  Many  markings  may  be  needed  for  shipment.  Exporters  need  to  put  the  following  markings  on  cartons  to  be  shipped:    

• Shipper's  mark.    

• Country  of  origin.    

• Weight  marking  (pounds  and  kilograms).    

• Number  of  packages  and  size  of  cases  (in  inches  and  centimetres).    

• Handling  and  cautionary  markings,  such  as  "This  Side  Up"  or  "Use  No  Hooks",  in  English  and  in  the  language  of  the  country  of  destination  (example  of  international  symbols  below).    

 • Port  of  entry.    

• Labels  for  hazardous  materials  (universal  symbols).    

Legibility  is  extremely  important  to  prevent  misunderstandings  and  delays  with  transportation.  Letters  are  generally  stencilled  onto  packages  and  containers  in  waterproof  ink.  Markings  should  appear  on  three  faces  of  the  container,  preferably  on  the  top  and  on  the  two  ends  or  the  two  sides.  Old  markings  must  be  completely  removed.  

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In  addition  to  port  marks,  customer  identification  code,  and  indication  of  origin,  the  marks  should  include  the  package:  

• number    

• gross  and  net  weights  

• dimensions.    

If  more  than  one  package  is  being  shipped,  the  total  number  of  packages  in  the  shipment  should  be  included  in  the  markings.  Exporters  may  find  that  customs  regulations  regarding  freight  labelling  are  strictly  enforced.  For  example,  most  countries  require  that  the  country  of  origin  be  clearly  labelled  on  each  imported  package.  

Below  is  an  example  of  how  the  markings  on  a  typical  box  should  look:  

 

Figure  1:  Required  markings  on  a  box  to  be  exported  from  the  United  States  of  America  to  Spain  

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Activity 9: Labelling and marking requirements of cargo are documented in accordance with domestic and international regulations, ADG Code and workplace requirements

Attention  to  detail  is  a  major  issue  when  forwarding  freight.  Everything  must  be  meticulously  checked  so  no  mistakes  are  made  on  the  documentation,  the  labelling  and  marking  of  the  freight  packaging.  Consider  the  following  scenario  and  help  Winston  out  with  what  he  forgot  to  include.  

Winston  was  forwarding  a  small  consolidated  load  of  glasses  and  pottery  to  Africa  using  air  freight.  He  had  everything  in  order  so  it  would  leave  the  warehouse  in  the  morning  to  be  on  the  plane  that  night.  He  had  placed  on  the  carton  the  following.  

• Shipper's  mark.    

• Country  of  origin  (exporters’  country).    

• Weight  marking  (in  pounds  and  in  kilograms).    

• Number  of  packages  and  size  of  cases  (in  inches  and  centimetres).    

• Port  of  entry.    

When  it  arrived  the  customer  rang  very  angry,  explaining  that  a  lot  of  the  goods  had  broken.  Winston  couldn’t  see  how  this  would  have  happened.  Looking  at  the  list  above  what  do  you  think  he  missed  out  labelling  on  the  box?  Record  you  answer  below.  

 

 

 

There  is  feedback  on  this  activity  at  the  back  of  this  Learner’s  Guide.  

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How do I complete and file/store consignment documentation in accordance with workplace procedures including dangerous goods declaration, where applicable?

There  is  a  large  amount  of  documentation  that  needs  to  be  completed  for  the  forwarding  of  freight  to  take  place.  Accuracy  is  the  key  when  completing  such  documentation.  Even  the  slightest  discrepancy  can  hold  up  the  transportation  process.  When  filling  in  documentation  you  must  pay  close  attention  to  detail  using  all  the  information  available  about  the  goods  to  be  transported  and  be  honest  at  all  times.  If  you  miss  out  on  things  such  as  declaring  all  the  types  of  dangerous  goods  then  you  will  be  putting  lives  at  risk.    

An  accurate  record  must  be  kept  of  all  documentation  for  future  reference  and  as  a  back-­‐up  copy  if  required.  When  filing  and  storing  such  documentation  you  must  follow  your  workplace  policy  and  procedures.  Use  a  methodical  approach  and  do  not  have  the  attitude  that  you  will  get  to  it  later.  Keeping  all  records  in  order  is  an  essential  requirement  of  being  a  freight  forwarder.    

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Activity 10: Complete and file/store documentation

Get  your  manager  or  supervisor  to  demonstrate  to  you  the  workplace  requirements  for  storing  documentation.  Record  below  where  they  are  to  be  stored.    

 

 

 

 

 

 

 

 

There  is  feedback  on  this  activity  at  the  back  of  this  Learner’s  Guide.  

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How do I consolidate freight taking into account segregation requirements for dangerous goods if applicable?

Packaging  and  shipping  goods  is  regulated  by  Australian  and  International  law.  There  are  rules  governing  what  goods  can  travel  together  and  what  needs  to  be  separated  for  transport.  Specific  goods  are  banned  from  travelling  collectively  because  they  can  endanger  other  goods  and  even  life.  That  is  why  all  items  sent  for  transport  need  to  be  properly  labelled  to  ensure  that  the  regulations  are  correctly  followed.  Below  is  a  real  example  of  what  can  happen  when  the  regulations  are  ignored.  

Undeclared  dangerous  goods  described  as  "laundry  products"  almost  caused  the  loss  of  a  passenger  aircraft.  Loaded  for  only  2  hours  they  ruptured  from  their  packaging.  When  the  time  the  aircraft  landed  the  floor  had  already  started  to  sag  from  the  heat  generated  by  a  fire.  It  was  caused  by  a  mixture  of  a  liquid  hydrogen  oxidiser,  and  only  about  12  kg  of  a  corrosive  solid.  The  goods  were  not  declared  as  dangerous  goods  and  had  no  labels  or  orientation  markings  on  the  package.  When  it  was  loaded  on  its  side  in  the  cargo  hold  the  liquid  leaked  onto  the  corrosive  solid  causing  a  very  hot  fire.  It  was  estimated  by  aircraft  accident  investigators  that  the  aircraft  could  have  broken  in  two  within  another  10-­‐15  minutes.    

From  the  example  above  it  is  obviously  very  important  that  you  follow  regulations  when  consolidating  different  goods  together.  Complete  the  following  activity  to  access  these  regulations.  

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Activity 11: Consolidate freight taking into account segregation requirements

Ask  your  manager  or  supervisor  to  show  you  how  to  access  the  regulations  and  requirements  that  you  will  have  to  take  into  account  when  consolidating  goods  to  determine  what  can  be  transported  together.  Record  at  least  three  things  that  need  to  be  segregated  for  transportation.  

 

 

 

 

 

 

 

 

There  is  feedback  on  this  activity  at  the  back  of  this  Learner’s  Guide.  

 

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Additional resources

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The  websites,  organisations  and  resources  listed  below  provide  more  information  on  topics  relevant  to  unit  TDTA3198B  Consolidate  freight.  

Websites  

• Australian  Customs  Service    http://www.customs.gov.au  Information  for  freight  forwarders  and  the  requirements  they  need  to  following  to  clear  exports  

• Australian  Maritime  Authority  http://www.amsa.gov.au    

• Department  of  Infrastructure,  Transport,  Regional  Development  &  Local  Government  http://www.infrastructure.gov.au/transport/index.aspx  

• Civil  Aviation  Authority    http://casa.gov.au/dg/  Dangerous  goods  by  air  

• Chamber  of  Commerce  and  Industry  –  Western  Australia  http://www.cciwa.com/default.aspx?MenuID=204  Doing  international  trade  business  in  Australia  

• Australian  Customs  Service    http://www.customs.gov.au/site/page.cfm?u=422                                            Customs  guides  to  importing  and  exporting  

• Food  exporters  guide  to  government  services  http://www.nfis.com.au/dmdocuments/food_exporters_guide.pdf  

• Australian  Government  –  Department  of  Agriculture,  Fisheries  and  forestry  http://www.affa.gov.au    Quarantine  and  export  services  

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Feedback on activities The  responses  provided  in  this  section  are  suggested  responses.  Because  every  workplace  is  different,  your  responses  may  vary  according  to  your  specific  workplace  procedures,  the  equipment  available  and  the  nature  of  the  business.  

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Activity 1: Assess capability of different transport modes available to the organisation against the proposed tasks

Cost  is  a  factor  when  looking  at  the  time-­‐frame  that  a  delivery  must  be  made  within.  The  benefits  of  a  shorter  time  period  for  transport  must  be  weighed  off  on  the  cost.  The  following  are  examples  of  the  type  of  transport  modes  you  would  have  to  use  to  ensure  the  delivery  of  goods  within  the  required  time-­‐frame.  

New  York  4  days  –  220kg  –  Air  freight  

London  in  4  weeks  –  1000kg  –  Sea  Freight  

Nearest  Capital  City  in  7  days  –  Either  rail  or  truck  

Activity 2: Evaluate individual consignment loads to identify relevant information needed to combine or consolidate freight

You  will  need  to  pay  close  attention  to  make  sure  that  you  obtain  all  the  details  so  you  can  estimate  if  certain  freight  can  be  consolidated  with  others.  Having  a  list  of  all  the  details  you  are  required  to  find  out  in  front  of  you  will  make  the  task  easier  so  you  don’t  forget  any  of  them.    

Activity 3: Analyse information to determine where opportunities for freight consolidation exist

The  answers  that  you  should  circle  is  A.  and  B.  The  difference  is  3875kg.  

Joe  should  find  out  precisely  what  the  two  loads  consist  of.  You  should  never  consolidate  dangerous  goods  unless  you  have  analysed  information  to  determine  whether  they  are  safe  to  be  transported  together.  The  consequences  of  Joe’s  actions  could  put  lives  in  danger  and  cause  damage  to  the  freight.    

Activity 4: Make sure packaging requirements for consolidated cargo conform to regulatory requirements

Other  factors  to  keep  in  mind  beside  breakage  when  packaging  goods  is:  

• weight  

• moisture  

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• theft.  

Activity 5: Ensure procedures for the loading of cargo are planned in accordance with established industry practice and Australian Dangerous Goods (ADG) Code

After  dangerous  goods  have  been  packed,  you  need  to  ensure  they  are  marked  with  essential  information  which  includes:  

• the  proper  shipping  name    

• the  UN  number  

• labels  depicting  all  the  potential  hazards  of  the  contents  are  affixed.    

The  classification  of  dangerous  goods  include  the  following:  

• Class  1  Explosives  -­‐  explosive  substances,  explosive  articles,  pyrotechnic  devices.  Includes  ammunition,  fireworks,  detonators  and  so  on.  

• Class  2  Gases  -­‐  transported  as  either  compressed,  liquefied,  refrigerated  liquefied  or  gas  in  solution.  Includes  aerosols.  This  class  has  three  divisions:    

– Division  2.1  -­‐  flammable  gases  (butane,  propane)    

– Division  2.2  -­‐  non-­‐flammable,  non-­‐toxic  gases  (oxygen,  liquid  nitrogen,  compressed  air)    

– Division  2.3  -­‐  toxic  gases  (chlorine,  coal  gas).  

• Class  3  Flammable  liquids  -­‐  includes  liquids  with  a  boiling  point  of  35  degrees  C  or  less  or  a  flash  point  of  60.5  degrees  C  or  less.  Examples  are  petrol,  alcohol  and  so  on.  

• Class  4  Flammable  solids  -­‐  substances  liable  to  spontaneous  combustion  and  substances  which,  in  contact  with  water,  emit  flammable  gases.  Class  4  has  3  divisions:    

– Division  4.1  -­‐  flammable  solids  such  as  hexamine  solid  fuel  tablets  for  camping  stoves;  self-­‐reactive  substances  and  desensitized  explosives.    

– Division  4.2  -­‐  substances  liable  to  spontaneous  combustion  under  the  normal  conditions  encountered  in  air  transport  -­‐  such  as  Phosphorus  which  burns  by  itself  when  exposed  to  air.    

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– Class  4.3  -­‐  substances  which  in  contact  with  water  emit  flammable  gases.  "Dangerous  when  wet".  Examples  are  sodium,  zinc  particles  and  so  on.    

• Class  5.1  Oxidising  substances  -­‐  substances  which  in  themselves  are  not  necessarily  combustible,  but  which  by  yielding  oxygen  may  cause  or  contribute  to  the  combustion  of  other  material.  An  example  is  generators  which  produce  oxygen  by  chemical  reaction.  

• Class  5.2  Organic  peroxides  -­‐  these  are  thermally  unstable  substance  which  may  undergo  heat  generating,  self  accelerating  decomposition  -­‐  which  may  be  explosive,  rapid,  sensitive  to  impact  or  friction  or  react  dangerously  with  other  substances.  Example  is  Hydrogen  Peroxide  

• Class  6.1  Toxic  substances  -­‐  those  substances  which  are  liable  to  cause  death  or  injury  if  swallowed,  inhaled  or  absorbed  through  the  skin.  Examples  are  pesticides  and  poisons.  

• Class  6.2  Infectious  substances  -­‐  those  known  to  contain  or  reasonably  expected  to  contain  pathogens.  

• Class  7  Radioactive  material  

• Class  8  Corrosives  -­‐  substances  which,  in  the  event  of  leakage,  can  cause  severe  damage  by  chemical  action  when  in  contact  with  living  tissue  or  materially  damage  other  freight,  containers  or  the  aircraft.  Examples  are  Mercury,  Battery  acids  and  so  on.    

• Class  9  Miscellaneous  -­‐  includes  magnetic  articles,  which  can  have  an  impact  on  the  aircraft's  compass,  Internal  combustion  engines,  dry  ice  (solid  carbon  dioxide)  and  so  on.  

For  ease  of  identification  of  dangerous  goods,  the  international  community  has  created  a  classification  system.  Your  organisation  will  have  certain  procedures  that  you  must  follow  depending  on  the  type  of  goods  being  transported  when  it  comes  to  labelling.  The  most  important  factor  is  that  they  are  securely  fixed  and  clearly  visible.  

Activity 6: Calculate proposed volumes and dimensions of proposed consolidation

The  volume  of  the  bike  would  be  1.65m²  

If  you  consolidate  the  bike  with  the  car  the  volume  would  be  12.75m²  because  the  car  is  11.1m²  

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Activity 7: Match proposed consolidation against operational capacity and capability of carrier

When  consolidating  freight  you  need  to  take  into  account  a  range  of  factors.  You  cannot  put  together  freight  that  needs  to  arrive  at  different  times,  doesn’t  quite  fit  or  exceeds  weight  limits  just  to  try  and  save  on  costs.  You  should  be  aware  of:  

• time  in  transport    

• arrival  date  

• weight  of  load  

• dimensions  or  area  of  load  

• weight  restrictions  of  carrier  

• dimension  restrictions  of  carrier  

• dangerous  goods  regulations  

• cost.  

Activity 8: Prepare consignment documentation for consolidated cargo

This  activity  will  take  some  time  but  it  is  very  beneficial  to  know  what  documentation  you  have  to  prepare  as  a  freight  forwarder.  Ensure  you  spend  the  time  to  become  confident  and  concise  so  you  can  complete  all  documentation  competently.  Check  with  your  supervisor  or  manager  that  you  are  doing  it  correctly.  Depending  on  what  is  required  you  will  be  preparing  documentation  such  as  the:    

• commercial  invoice    

• bill  of  lading  

• consular  invoice  

• certificate  of  origin  

• inspection  certification  

• dock  receipt  and  warehouse  receipt  

• destination  control  statement  

• insurance  certificate  

• export  license  

• export  packing  list.  

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Activity 9: Labelling and marking requirements of cargo are documented in accordance with domestic and international regulations, ADG Code and workplace requirements

Attention  to  detail  is  a  major  issue  when  forwarding  freight.  Everything  must  be  meticulously  checked  so  no  mistakes  are  made  on  the  documentation,  the  labelling  and  marking  of  the  freight  packaging.  Winston  forgot  to  put  on:    

• Handling  and  cautionary  international  markings,  such  as  "This  Side  Up"  or  "Use  No  Hooks",  in  English  and  in  the  language  of  the  country  of  destination.    

This  clearly  shows  to  all  who  are  going  to  deal  with  it  how  it  should  be  handled.  

Activity 10: Complete and file/store documentation

What  documentation  you  are  to  complete  and  how  you  file  and  store  it  will  rely  upon  your  workplace  policy  and  procedures.  These  details  are  essential  to  know  as  a  freight  forwarder.  You  must  be  absolutely  clear  of  what  your  workplace  expects  of  you  and  the  processes  they  have  in  place  which  you  need  to  follow.    

Activity 11: Consolidate freight taking into account segregation requirements

Ask  your  manager  or  supervisor  to  show  you  how  to  access  the  regulations  and  requirements  that  you  will  have  to  take  into  account  when  consolidating  goods.  It  is  very  important  you  take  into  account  the  segregation  of  dangerous  goods  which  if  ignored  can  put  people’s  life  at  risk.