towards a best practise of volunteer use within archaeological open-air museums: an overview with...

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Towards a Best Practise of Volunteer use within Archaeological Open- Air Museums Towards a Best Practise of Volunteer use within Archaeological Open-Air Museums 1 An overview with recommendations for future sustainability and growth

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1Towards a Best Practise of Volunteer use within Archaeological Open-Air Museums

Towards a Best Practise of Volunteer use within Archaeological Open-Air Museums

1

An overview with recommendations for future sustainability and growth

Towards a Best Practise of Volunteer use within Archaeological Open-Air Museums

AOAM = Archaeological Open-Air Museum

3

Participating institutions…Ancient Technology Centre

Bauspielplatz Roter Hahn e.V.

Boyne Currach Heritage group

Butser Ancient Farm

Celtic Harmony

Center of Living History “Oleshye"

Ciutadella Ibèrica de Calafell

Curia Vítkov

Eindhoven Museum

Fördererkreis Museumsdorf Düppel e. V.

Fotevikens Museum

Gallische Hoeve

History Matters

Lofotr Viking Museum

Matrica Museum & Archaeological Park

Oerlinghausen

Parco Archeologico del Forcello

Parco Archeologico didattico del Livelet

Pfahlbaumuseum Unteruhldingen

Sagnlandet Lejre

Stiklestad National Culturecentre

Stone Age Park in Dithmarschen

Somerset CC Heritage Service

Storholmen AOAM

The Scottish Crannog Centre

Veien Cultural Heritage Park

Wikinger Museum Haithabu

4Towards a Best Practise of Volunteer use within Archaeological Open-Air Museums

Does your organisation use volunteers?

4

Yes No

90% 10%

5Towards a Best Practise of Volunteer use within Archaeological Open-Air Museums

How many volunteers?

50-20 21-40 41-60 61-80 81-100 100+

55%

55% of AOAMs have 20 volunteers or less

6Towards a Best Practise of Volunteer use within Archaeological Open-Air Museums

How often do they volunteer?

6

Regular volunteer, at least once a week

29%

Regular volunteer, at least once a month

14%

Regular volunteer, less than once a month

10%

Episodic volunteer,more than

1 event per year28%

Episodic volunteer, 1 event per year

27%

7Towards a Best Practise of Volunteer use within Archaeological Open-Air Museums

How many volunteer hours per week?

7

0-20 21-40 41-60 61-8081-100

100-150151-200

200+

45%

45% of AOAMs receive 20 or less volunteer hours per week

8Towards a Best Practise of Volunteer use within Archaeological Open-Air Museums

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% of volunteers by age group

61-70

0-20

21-30

31-40

51-60

41-50

70+

8%

17%

32%

19%

8%

11%

5%

68%

68% of volunteers are under the age of 41 years

9Towards a Best Practise of Volunteer use within Archaeological Open-Air Museums

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Volunteer work: Interpretation

70% of AOAMs use volunteers in interpretation

70%

10Towards a Best Practise of Volunteer use within Archaeological Open-Air Museums

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Volunteer work: Service

22%

67%

48%

37%

26%

33%

10%

Archives

Display / Exhibition

Reconstruction

Research

Fundraising

Conservation / Restoration

Other

11Towards a Best Practise of Volunteer use within Archaeological Open-Air Museums

The wider volunteer contribution

11

12Towards a Best Practise of Volunteer use within Archaeological Open-Air Museums

Volunteer management

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70% of institutions have a specific person in charge of volunteers

70%

13Towards a Best Practise of Volunteer use within Archaeological Open-Air Museums

Volunteer management: Recruitment

13

Word of mouth

They approach us

Friends groups

Links with institutions

In-house advertising

External advertising

Intermediaries

81%

74%

48%

44%

30%

30%

26%

Recruiting volunteers is most challenging

50%

14Towards a Best Practise of Volunteer use within Archaeological Open-Air Museums

Volunteer management: Training

14

Volunteers receive formal

training

80%

Volunteers receive a formal orientation

70%

15Towards a Best Practise of Volunteer use within Archaeological Open-Air Museums

Volunteer management: Reward

15

Lunches, dinners etc

Informal or verbal appreciation 85%

56%

Awards or certificates 7%Other

Discounts

20%

41%Volunteers receive recognition

75%

16

Matching reward with motivation

16

Why do I volunteer?

Confidence

Personal growth

LearningSocial

Values7%

28%35%Career14%

7%

14%

Towards a Best Practise of Volunteer use within Archaeological Open-Air Museums

17Towards a Best Practise of Volunteer use within Archaeological Open-Air Museums

I was taught a lesson in motivation...

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18Towards a Best Practise of Volunteer use within Archaeological Open-Air Museums

Volunteer management: Evaluation

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Only 24% of our volunteers receive regular evaluation

24%

19Towards a Best Practise of Volunteer use within Archaeological Open-Air Museums

Volunteers & the small AOAM

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17% of AOAMs are completely

volunteer run

17%

AOAMs with annual attendances of 5,000 or less

18%

20Towards a Best Practise of Volunteer use within Archaeological Open-Air Museums

Working with volunteers can be intimidating…

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21Towards a Best Practise of Volunteer use within Archaeological Open-Air Museums

We don’t work with volunteers…

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22Towards a Best Practise of Volunteer use within Archaeological Open-Air Museums

Challenges

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A unique proposition

Patterns of volunteerism

Engaging with the local community / tourist destination?

Staff / Volunteer ‘conflict’

23Towards a Best Practise of Volunteer use within Archaeological Open-Air Museums

Volunteers: Greatest Insight

23

24Towards a Best Practise of Volunteer use within Archaeological Open-Air Museums

Growth & Sustainability

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Many thanks to…

[email protected]