tski bds
TRANSCRIPT
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Upscalin
g
Upscalin
g
BUSINES
S
BUSINES
S
D
EVEL
OPM
ENT
D
EVEL
OPM
ENT
SER
VICE
S:Th
eTSK
I
SER
VICE
S:
Th
eTSK
I
Experience
Experience
by:ENGR.RE
YNALDOT.
AMBAO
Director,MSI-BDSD
ivision
TaytaySa
Kauswagan
,Inc.
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Micr
ofinance
Microfinance
Microfin
ance
Microfin
ancehasev
olved
asanec
onomic
ec
onomic
develop
mentappro
ach
developmentapproach
andintendedtobene
fitlow
incomew
omenandm
en.
Itismain
lyorientedtowards
making
financialse
rvices
makingfinancialservices
moreac
cessible
moreac
cessibletothe
self-emp
loyed,whoc
onduct
mostoftheireconom
ic
activities
intheinform
al
sector.
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MFI
MFI
MFMF
Loan
Loan
Clien
t
Client
Busines
s
Busines
s
Income
Income
Qua
lity
Qua
lity
Life
Life
Repay
Repay--
ment
ment
MICROFINANCE
MICROFINANCEOPERATIONA
LFRAMEW
ORK
OPERATIONA
LFRAMEW
ORK
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The
BURN
INGPASSIO
N
The
BURN
INGPASSIO
N
9090--95%of
95%of
clie
nts
clie
ntsare
into
:
Buyan
dse
ll
Buyan
dse
ll
Tra
ding
Tra
ding
Sari
Sari--saris
tore
saris
tore
O
thers
Others
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Impa
ctSurve
yinNorthernIloilo
Bran
ch(NIB)
Psyc
hosocialandEco
nomic
Contributions
ofMicro
-financin
g
toW
omen
Mark
etingCo
nstraints
and
Opportunities
ofClient-Producers
Stud
iesconducted
Stud
iesconducted
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ImpactS
urvey
inNIB
Imp
actS
urvey
inNIB
Thep
art
icipan
tsc
laime
dtha
tthey
have
rece
ived
very
limite
d
techn
ica
lassis
tancefrom
the
program
Reco
mmen
da
tion:mo
retrainin
g
&tec
hnicalas
sistance
shouldb
e
imple
mented.
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P
sychoso
cial&Economic
P
sychoso
cial&Economic
Contributions
ofMicro
Contributions
ofMicro--financingto
financingto
Women
Women
Thes
tud
yhasproven
tha
tmic
ro-en
terprise
deve
lopmen
tcanhe
lpimprov
ethepers
ona
l
improv
ethepers
ona
l
lifelifeandc
hange
thea
ttitu
de
change
thea
ttitu
deo
fc
lien
tsa
fter
the
irpar
tic
ipa
tionin
theprogra
m.
There
is
sign
ificanc
einthenum
bero
ftec
hn
ica
l
tec
hn
ica
l
consultancyor
bu
sinessadv
ises
consultancyor
bu
sinessadv
isesavaile
d.
Themore
tec
hn
icalconsu
ltanc
yor
business
adv
isesava
iled
,the
grea
terth
elike
lihood
tha
t
thec
lientsw
illf
ully
inves
t
fully
inves
tthe
irprogram
loan
program
loan.
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M
arketing
Constraintsand
M
arketing
Constraintsand
Oppor
tunitieso
fClient
Oppor
tunitieso
fClient--P
roducersof
P
roducersof
TSKI
TSKI
Nearly
one-fourth
oftheclien
tsreporte
dtha
t
compe
tition
compe
tition
isth
eirma
jormarke
ting
ma
jormarke
ting
pro
ble
m.
pro
ble
m.
Pro
duc
tre
jec
tionsreportedare
due
to:
tran
sporta
tion
/han
dling
damage
tran
sporta
tion
/han
dling
damage
pro
blems
inpreserva
tion
pro
blems
inpreserva
tion
pro
duc
tquali
ty
pro
duc
tqualit
y
unaccep
table
des
ign.
unaccep
table
des
ign.
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MarketingConstraintsandOpportunities
of
MarketingConstra
intsandOp
portunities
of
Client
Client--Pr
oducersof
TSKI
Pr
oducersof
TSKI
Manyof
theclientsidentifiedtheirneighboring
commun
ities,
bigsto
resandsupermarkets,
househo
lds,andofficesaspotentialmarket
poten
tialmarket
Potentia
lmarketsarenotentere
d
notentere
dbecause
produ
ctioncapacityislow
productioncapacity
islow
insufficientcapital
insufficientcapital
inadequateadvertis
ing.
inadequateadvertis
ing.
Thosew
hohavetrie
dpenetrating
trie
dpenetratingthesemarkets
stop
stopbecauseof:
insufficientcapital
insufficientcapital
Comp
etition
Competition
small
productionca
pacity
small
productionca
pacity
poorc
ollection
poorc
ollection
proble
msinmanpo
wer
proble
msinmanpo
wer
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MarketingConstrain
tsandOpportunitiesofClient
MarketingConstraintsandOpportunitiesofClient--
Prod
ucersofTSK
I
Prod
ucersofTSK
I
CONCLU
SIONS:
Nee
dtoimprove
pro
duc
tqua
lity
improvepro
duc
tqua
lity
Nee
dfora
ddition
alcap
ital
addition
alcap
ital
forpro
duct
ion
Nee
dtoa
dvert
ise
advert
ise
the
irproduc
ts
Increas
emanpow
er
manpow
er
Comeupw
ithagoo
dmarke
tings
trate
gies
marke
tings
trateg
ies
Pro
duc
ts
Pro
duc
tss
hou
ldbeproperlypac
ked
properlypac
ke
da
nd
han
dledtoavo
idd
amages.
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Marketing
Constraint
sandOppo
rtunitiesof
Client
Marketing
Constraint
sandOppo
rtunitiesof
Client--
Prod
ucersofTSKI
ProducersofTSKI
RECOMM
ENDATIONS
:
Needto
improvethe
ff:
Produ
ctquality
Produ
ctquality
Packa
ging
Packa
ging
Preservation
Preservation
Design
Design
Cliente
xposure
Cliente
xposuretodifferentprod
uctionproce
sses
toacqua
intthemwithtechniques
toimprove
product
quality,pack
aginganddesign.
Businesstours
Businesstours
Skills
trainingand/o
rworkshop
Skills
trainingand/o
rworkshop
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Marketing
Marketing
Production
Production
Finan
ce
Finan
ce
Organ
ization&Mgt
Organ
ization&Mgt
Techn
ical
Techn
ical
Techn
ology
Techn
ology
BDSBDSMF
I
MFI
MFMF
Loan
Loan
Clien
t
Clien
t
Busine
ss
Business
Income
Income
Qua
lity
Qua
lity
Li
fe
Life
Repay
Repay--
ment
ment
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BDS
De
fine
d
BDS
De
fine
d
BDSBDS
referstoaw
ide
rangeofservicesu
sedby
entrepreneurstohelpthem
operateefficiently
and
operateefficiently
and
growtheirbusiness
growt
heirbusinesswith
thebro
aderpurpos
eof
contrib
utingtoeconomic
grow
th,
emp
loy
men
t
grow
th,
emp
loymen
t
genera
tion,
and
gener
ation,
and
povertya
llev
iation
pover
tya
llev
iation
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TSKITSKI
CLIENT
CLIENT
BUSINESS
BUSINESS
MARK
ETING
MARK
ETING
TRADEFAIRS
MARKETMATCHING
MARKETINGVAN
TRADECENTERIN
BORAC
AY
Pro
duc
t
Qua
lity
YE
S
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TSKITSKI
CLIENT
CLIENT
BUSINESS
BUSINESS
MARK
ETING
MARK
ETING
TRADEFAIRS
MARKETMATCHING
MARKETINGVAN
TRADECENTERIN
BORAC
AY
Pro
duc
t
Qua
lity
YE
S
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TSKITSKI
CLIENT
CLIENT
BUSINESS
BUSINESS
MARK
ETING
MARK
ETING
TRADE
FAIRS
MARKE
TMATCHING
MARKE
TINGVAN
TRADE
CENTERIN
BORAC
AY
Pro
duc
t
Qua
lity
TECHNO
TECHNO
LOGICAL
LOGICAL
SER
VICES
SER
VICES
PACKAGING
LABELI
NG
PRODU
CTDEVT
FOOD
ANALYSIS
BFADR
EGISTRATION
YE
S
NO
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TSKITSKI
CLIENT
CLIENT
BUSINESS
BUSINESS
MARKETING
MARKETING
TRADEFAIRS
MARKETMATCHING
MARKETINGVAN
TRADECENTERIN
BORAC
AY
Pro
duc
t
Qua
lity
TECHNO
TEC
HNO
LOGICAL
LOG
ICAL
SER
VICES
SER
VICES
PACKAGING
LABELING
PRODU
CTDEVT
FOODA
NALYSIS
BFADR
EGISTRATION
YE
S
NO
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TSK
I
TSK
I
CLIE
NT
CLIE
NT
BUSIN
ESS
BUSIN
ESS
MARKETING
MARKETING
TRAD
EFAIRS
MARKETMATCHING
MARKETING
VAN
TRAD
ECENTERIN
BORACAY
Product
Quality TE
CHNICAL
TECHNICAL
SERVICES
SERVICES
T
ECHNO
T
ECHNO
L
OGICAL
LOGICAL
SERVICES
SERVICES
PACK
AGING
LABE
LING
PRODUCTDEVT
FOOD
ANALYSIS
BFAD
REGISTRATION
TECH
NICALTRAINING
PROD
UCT
STAN
DARDIZATION
ENTR
EPRENEURIAL
TRAI
NING
FINANCE&
FI
NANCE&
ACCOUNTING
ACCOUNTING
ORGANIZ
ATION
ORGANIZ
ATION
&&
MANAGE
MENT
MANAGE
MENT
BOOKKEEPING
ACCO
UNTING
FINA
NCIAL
MAN
AGEMENT
LEAD
ERSHIP
SUPERVISORY
MAN
AGEMENT
YES
NO
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C L I E N T SC L I E N T S
MANUFACTURING/
PR
ODUCTION
AN
IMAL
RA
ISING
TRADING
BU
Y&
SELL
SAR
I-SARI
STORE
MARKETING
KAUSWAGAN
STORE
(O
THER
BRA
NCHES)
LABELLING
PACKAGING
LABORATORY
PRO
DUCT
ASSESSMENTFOR
PRESEN
TATION&
QUALITY
NO
YES
KAUS
WAGAN
ST
ORE
(BRA
NCHOR
MUNIC
IPALITY)
DESIGN&PACKAGINGCENTER
AND
LABORATORYFACILITY
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ATYPICALPHILIPPINEC
OMMUNITY
ATYPICALPHILIPPINEC
OMMUNITY
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Learnings/Insights
onBDS
establishment
1.
Strong
dec
ision
from
the
topmanagem
en
t
2.
De
libe
ratea
dvoc
acy
for
buy-inamong
staff
an
dc
lien
ts.
3.
Comp
eten
ts
taff
4.
Focus
ingrow
ing
microentrepreneurs
5.
Strong
linkagew
itho
therins
titutions
6.
Difficu
lty
inintegra
ting
BDS
withMF
opera
tion
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Challenges
1.
Susta
ina
bility
2.
Replic
ation
toot
herareaso
fopera
tion
3.
Inc
lus
iono
fBDS
inMFper
formance
indicators
4.
Deve
lopmen
tofnew
loanpro
duc
tsfor
grow
ing
MEs
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