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    PROJECT REPORT

    ON

    RECRUITMENT AND SELECTION POLICY

    IN

    ANAND NISHIKAWA COMPANY LTD.

    Submitted in the partial fulfillment of the requirement for the award of

    degree of

    BACHELOR OF BUSINESS ADMINISTRATION

    Session 2010-13

    Submitted to: Submitted by:

    Mrs. Shweta Sharma VIVEK KR.SINGHH.O.D (U.B.S) Roll. No:105672467289

    BBA 6th

    Sem.

    Universal Institute Of Engineering and TechnologyPUNJAB TECHNICAL UNIVERSITY, JALANDHAR

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    CONTENTS

    ACKNOWLEDGEMENTPREFACE

    DECLARATION

    LIST OF TABLES

    LIST OF GRAPHS

    CHAPTER NO. CHAPTER NAME PAGE NO.

    1. INTRODUCTION 1-24

    INTRODUCTION OF TOPIC 1-15

    INTRODUCTION OF COMPANY 16-24

    2. REVIEW OF LI TERATURE 25-28

    3. RESEARCH METHODOLOGY 29- 34

    RESEARCH DESIGN

    OBJECTIVES OF THE STUDY SCOPE OF THE STUDY

    DATA COLLECTION

    LIMITATIONS

    4. ANALYSIS & 35-39

    I NTERPRETATIONS

    5. CONCLUSION & 50-53

    RECOMMENDATIONS

    BIBLIOGRAPHY

    ANNEXURE

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    ACKNOWLEDGEMENT

    I owe a great many thanks to a great many people who helped and supported me in

    my project report. My deepest thanks to Lecturer, Shweta sharma the Guide of theresearch report for guiding and correcting various documents of mine with

    attention and care. He has taken pain to go through the report and make necessarycorrection as and when needed.

    .Also, I am thankful to Mrs. Shweta Sharma (H.O.D, UBS) for being the

    inspiration and providing us with all the resource required for the research report.My heart says a bundle of thanks to Mr. Harinder singh for her unflagging effort

    to be a good helper in my research report.

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    . PREFACE

    Research Project is the bridge for a student that takes him from his theoretical

    knowledge world to practical industry world. The main purpose of it is to expose

    for industrial and business environment, which cannot be possible in the

    classroom.

    The advantages of this sort of integration, which promotes guided to corporate

    culture, functional, social and norms along with formal teaching are numerous.

    1) To bridge the gap between theory and practical.

    2) To install the feeling of belongingness and acceptance.

    3) To help the student to develop the better understanding of the concept and

    questions already raised or to be raised subsequently during their research

    period.

    The research is definitely going to play an important role in developing an

    aptitude for hard self-confidence.

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    DECLARATION

    I VIVEK KUMAR SINGH Roll no105672467289 do hereby declare that

    Research Report Submitted to Punjab Technical University, in partial fulfilment of

    B.B.A on Recruitment & Selection Policy Is the result of my own work. I

    have not submitted this training report to any other university for the award of

    degree.

    DATE.. Signature of Student

    PLACE.. VIVEK KUMAR SINGH

    Roll. No-105672467292

    BBA 6th

    SEM

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    LIST OF TABLES

    Table. No: Table Name Page No:

    4.1 Quality companies recruitment System 35

    4.2 Sources of Recruitment 36

    4.3 Internal Recruitment Source 37

    4.4 Ranking Of Qualities of Candidates 38

    4.5 Stages Followed In Selection Procedure 39

    4.6 Scrutinization of applications before interview 40

    4.7 Qualification be considered while selection? 41

    4.8 Conduction of Selection Tests 42

    4.9 Consideration Of External Sources like

    Consultants

    43

    4.10 Consideration Of External Sources like

    Consultants

    44

    4.11 Advertisements are the best method of

    Recruitment

    45

    4.12 Employee Referrals provide a large pool of

    Potential Organizational Members

    46

    4.13Communication Skills play a major role in

    Selection 47

    4.14 Right Person is Placed At the Right Job 48

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    LIST OF GRAPHS

    Graph. No: Graph Name Page No:

    4.1 Quality companies recruitment System 35

    4.2 Sources of Recruitment 36

    4.3 Internal Recruitment Source 37

    4.4 Ranking Of Qualities of Candidates 38

    4.5 Stages Followed In Selection Procedure 39

    4.6 Scrutinization of applications before interview 40

    4.7 Qualification be considered while selection? 41

    4.8 Conduction of Selection Tests 42

    4.9 Consideration Of External Sources like

    Consultants

    43

    4.10 Consideration Of External Sources like

    Consultants

    44

    4.11 Advertisements are the best method of

    Recruitment

    45

    4.12 Employee Referrals provide a large pool of

    Potential Organizational Members

    46

    4.13 Communication Skills play a major role in

    Selection

    47

    4.14 Right Person is Placed At the Right Job 48

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    CHAPTER-1

    INTRODUCTION

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    INTRODUCTION

    RECRUITMENT:-

    Recruitment refers to the process of finding possible candidates for a job or

    function, usually undertaken by recruiters. It also may be undertaken by an

    employment agency or a member of staff at the business or organization looking

    for recruits. Advertising is commonly part of the recruiting process, and can occur

    through several means: through online, newspapers, using newspaper dedicated to

    job advertisement, through professional publication, using advertisements placed

    in windows, through a job center, through campus graduate recruitment programs,

    etc.

    Suitability for a job is typically assessed by looking for skills, e.g. communication

    skills, typing skills, computer skills. Evidence for skills required for a job may be

    provided in the form of qualifications (educational or professional), experience in a

    job requiring the relevant skills or the testimony of references. Employment

    agencies may also give computerized tests to assess an individual's "off-hand"

    knowledge of software packages or typing skills. At a more basic level written

    tests may be given to assess numeric and literacy. A candidate may also be

    assessed on the basis of an interview. Sometimes candidates will be requested to

    provide a rsum (also known as a CV) or to complete an application form to

    provide this evidence.

    Recruitment Policy:

    Such a policy asserts the objective of the recruitment and provides a framework of

    implementation of the recruitment program in the form of procedure. As Yoder and

    other observe: Such a policy may involve commitment to board principal such as

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    filling vacancies with the best qualified individuals. It may embrace several issues

    such as extend of promotion for within, attitude of enterprise in recruiting its old

    employer, handicap, minority, group woman employee, part time employees,

    friends and relative of present employees. It may also involve the organization

    system to be developed for implementing recruitment program and procedures to

    the employed. Therefore a well consider and preplan recruitment policy, based on

    corporate goals, study of environment and the corporate needs may avoid hasty or

    ill-considered decision and may a long way to main the organization with the right

    type of personal.

    A GOOD RECRUITMENT POLICY MUST CONTAIN THESE

    ELEMENTS:

    (A) Organization objective both in the short term and long term must be taken

    consideration as a basis parameter for recruitment decision and needs of

    personal - area wise job family wise.

    (B) Identification of the recruitment needs to take decisions regarding the

    balance of the qualitative' dimensions' of the would be recruits i.e. the

    recruiter should prepare profile for each category of worker accordingly

    work out the man specification decide the section, department upper braches

    where they should be placed and identify the particular responsibilities

    which may be immediately assigned to them.

    (C) Preferred sources of recruitment, which would be tapped by the

    organization e.g. for skilled or semi skilled annual workers internal sources

    and employment exchanged may be preferred for highly specialized

    categories and managerial personal, other sources besides the former, may

    be utilized.

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    THERE ARE SEVERAL PRE-REQUISITES OF A GOOD

    RECRUITMENT POLICY:

    1) Abide by the relevant public policy legislation on hiring and employment

    relationship.

    2) Provide employees with job security and continuous employment.

    3) Integrate organizational needs and employee needs.

    4) Provide each employee with freedom and opportunity to utilized and

    developed knowledge and skilled to the maximum possible extent.

    5) Treat all employees fairly and equitably in all employment relationship.

    6) Provide suitable jobs and protection to handicapped, woman and minority

    groups.

    7) Encourage responsible trade union.

    8) Be flexible enough to meet the changing needs of the organization.

    SOURCES OF RECRUITMENT

    Normally an organization can fill upits vacancies either there RECRUITMENT

    Internal Sources External Sources

    1. Transfers 1. Advertisement

    2. Promotions 2. Employment

    3. Agencies4. Campus Recruitment

    5. Labor Contractor

    6. Similar Organization

    7. Deputation

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    RECRUITMENT MAY BE CLASSIFIED IN TWO BROAD CATEGORIES.

    Internal sources

    External sources

    INTERNAL SOURCES:

    1)Transfer- whenever any vacancies occur somebody from within the

    organization is promoted transferred promoted or some time demoted.

    2) Campus Recruitment:

    Many organizations conduct preliminary search of prospective employees by

    conductive interviews at the campuses of various institute, universities and

    colleges. IIMs, IITs, engineering colleges. It is and universities are good sources

    for recruiting well-qualified executives, engineers, medical staff, chemist,

    pharmacist etc.

    3) Employee recommendations:

    The idea behind employee recommendation as a source of potential applicants is

    that the present employees may have a specific knowledge of the individuals who

    may be their friends, relatives. If the present employees are reasonably satisfied

    with their jobs, they communicate these feelings give preference to local people

    (sons of the sole) in recruitments, particularly at lower and middle levels jobs.

    4). Labor Contractors:

    Manual workers can be recruited through a contractor who maintains close links

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    with source of such workers. This source is often used to recruit labor for

    construction jobs. The disadvantage of this source is that when the contractor

    leaves the organization people employed through him also go.

    5). Gate Recruitment:

    Gate recruiting is quite useful and convenient method at the initial stage of the

    organization. When large number of such people may be required by the

    organization. In some industries like jute the large number of workers works as

    "baddi" or "substitute" workers. A notice on the notice board of the company

    specifying the details of the job vacancies can be put. It is very economical.

    6). Similar Organizations:

    Experienced employees can be recruited by offering better benefits to the people

    working in similar organization. Newly established organizations of well-known

    houses often lure experienced executives and technical experts from the public

    sectors.

    7). Deputation:

    Many organizations take people on deputation from other organization/department

    of the same corporate. Such people are given choice either to return to their

    original organization after a certain time or to opt for the present organization.

    Advantages of internal sources: -

    It improves the moral of employees.

    Provide greater motivation for good performance.

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    It is a less costly source than going outside to recruit.

    Greater promotion opportunities for the present employees.

    Labor turns over reduced.

    Disadvantages of internal sources:

    Chances of favoritism.

    It discourages the flow of new blood in to the organization.

    As promotion is based on seniority the danger is that really capable hands

    may not be chosen.

    EXTERNAL SOURCES:

    While vacancies through internal source can be filled up either though promotion

    or transfer, recruiter tends to focus their attention on external source. Normally

    following external source is utilized for different position.

    1. Advertisement:

    Advertisement is the most effective means to search potential employees from

    outside the organization. Employment in journals, newspaper, bulletins etc is quite

    common is our country. It has a very wide reach. One advertisement in a leading

    daily can cover millions of persons throughout the country. Cost per person is very

    low it is used for clerical, technical and managerial jobs

    2. Employment Agencies:

    In our country two types of employment agencies are operating. Publicemployment agencies and private employment agencies.

    Public employment agencies: there are employment exchanges run by the

    government, almost in all districts. Normally such exchanges provide candidates

    for lower position like clerk and junior supervisor etc.

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    Private employment agencies: there are many consultancies and employment

    agencies like ABC consultant, A.F. Ferguson and company, personal and

    productivity services, S.B. Billimoria and company etc. which provide

    employment services particularly for selecting higher level and middle level

    executives.

    Advantages of External Sources:

    It helps to bring new blood and new ideas into the organization.

    Expertise and experience from other organization can be brought. It doesn't change the present organizational hierarchy that much.

    As recruitment is done from a wider market, best selection can be made.

    Disadvantages of External Sources:

    This source is more costly and time consuming. The orientation and training of new employees is necessary.

    If higher level of jobs is filled from external sources, motivation and loyalty

    of existing staff are affected.

    METHODS OF RECRUITMENT

    DIRECT METHOD:

    In this method organization sends traveling recruiters to educational and

    professional institution. One of the most widely used methods is that of sending of

    recruiters to college and technical schools. Sometimes some organization opens

    their placement offices in the college and schools. The placement office usually

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    provides help in attracting student arranging interviews and providing in MBA or

    this manner. Sometimes firms directly solicit information from the concerned

    proffers about student with an outstanding record. Other direct method includes

    sending recruiter to seminars and conventions and using mobile officers to go to

    desired centers.

    INDIRECT METHOD:

    This invoices mostly advertising in newspapers, on the Radio, in trade and

    professional journals, Technical magazines and brochures. It is very useful for blue

    collar and hourly workers as well as scientific professionals and technical

    employees. Whenever necessary a blind advertisement can be given in which only

    box no. is given, without identifying the company.

    THIRD PARTY METHOD:

    Various agencies can be used to recruit, personnel. Public employment exchanges,management consulting firms, professional societies, temporary help societies,

    trade union, and labor contractors are the main agencies.

    SELECTION

    Selection is the process of choosing the most suitable persons out of all the

    application. In this process relevant information about applicants is collected

    through a series of steps so as to evaluate their suitability for the job to be fined.

    Selection is a process of matching the qualifications of applicants with the job

    requirements. It is a process of weeding out unsuitable candidates and finally

    identifies the most suitable candidate.

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    Selection strategies play an extremely important role in new organizations and in

    those that they are fast expanding. Through proper selection it is a possible to

    desirable culture and desirable norms. Proper selection is in managerial hand by

    which they can increase efficiency and productivity of the enterprise. For the

    succession of the selection process one should have the authority to select. This

    authority comes from the employment requisition, as developed by an analysis of

    the work force.

    There must be some standard or personnel with which a prospective employee may

    be compared. A sufficient number of applicants are also necessary.

    ESSENTIALS OF THE SELECTION PROCEDURE:

    The nature of the selection weather faulty or staff. Faulty selection leads to

    wastage of time and money and spoils the environment and the image of

    company.

    The policy of the company and the attitude of the management. As a practice

    some companies usually hire more than the actual number needed with a view

    to removing the unfit persons from the jobs.

    The length of the probationary period. The longer the period, the greater the

    uncertainty in the minds of the selected candidate about his/her future.

    SELECTION PROCEDURE

    The selection procedure is concerned with recruiting prevalent information about

    an application. The objective of it is to determine whether an applicant meets the

    qualifications for a specific job and to choose the applicant who is most likely to

    perform that in job. According to Yoder- "the living process is a one or many 'go

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    no-go' gauge. Candidates are screened by the application) of their tools. Qualified

    applicants go on to the next hurdle. While the unqualified are eliminated."

    STEPS IN SELECTION PROCESS:-

    1. Preliminary Interview:

    A special interviewer or a high caliber receptionist in the employment office

    usually conducts the initial screening. This interview is essentially a sorting

    process in which prospective applicant are given the necessary information aboutthe nature of the in the organization. Necessary information is also elicited from

    the candidates about their education, skills, experience, salary expected etc.

    2. Application Blank:

    An application blank is a traditional, widely accepted device for getting

    information from a prospective applicant. The application form should provide all

    the information relevant to selection. But reference to caste, religion, birthplace

    may be avoided as it is regarded an evidence of discrimination. Generally' an

    application form contains the following information.

    a. Identifying information:Name, Address, Telephone no.

    b. Personal information:Name, Age, Sex, Marital Status, and Dependents.

    c. Physical Characteristics:Height, Weight, and Eyesight.

    d. Education: Academic education, Professional Degree, work experience,

    references etc.

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    3. Selection Test:

    Many organization hold different kinds of selection tests to know more about the

    candidates. A test is a sample of some aspect of an individual's attitudes behavior

    and performance. Tests are useful when the number of applicant is large. In India

    the use of psychological and other tests is gaining popularity

    4. Employment interview:

    It is face-to-face interaction between two persons for a particular purpose.

    Selection test is normally followed by personal interview of the candidate. It

    consists of interaction between interviewer and applicant. It helps in obtaining

    information about the background, 'education training, work history and interest of

    the candidate and giving Information to him about the company and policies. As

    well as it is also helpful to establishing friendly relationship between the employer

    and the candidate.

    It can be different types like information, formal, structured, unstructured, depth,

    group and stress interview

    5. Medical Examination:

    It is carried out to ascertain the physical standards and fitness of prospective

    employee. Either company's physician or a medical officer approved for the

    purpose. It determines candidate's physical fitness for the job. It prevents the

    employment of people suffering from contingencies disease. It provides a record of

    the employee's health at the time of selection. This record wills .help in setting

    company's liability under the workmen compensation act for claim for an injury.

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    6. Reference checks:

    Many organizations ask the candidates to provide the names of two or threepersons who know him well. The organization contacts them by mail or telephone.

    In this way organization can get more information about the candidate like

    character, working etc.

    7. Final Approval:

    On the basis of the above steps the selection committee or personal department

    recommends suitable candidates for selection. The candidate short-listed by the

    department is finally approved by the executives of the concerned departments.

    Employment is offered in the form of an appointment letter, mentioning the post,

    the rank, the salary grade, and the date by which the candidate should join and

    other terms and conditions in brief.

    8. Placement:

    After all the formalities are completed the candidate are placed on their jobs,

    initially on probation basis. The probation period may range from 3 months to 2

    years. During this period they are observed keenly and when they complete this

    period successfully they become the permanent employment of the organization

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    Fig.1. Steps in selection procedure

    RECEPTION OF APPLICATIONS

    PRELIMINARY INTERVIEW

    APPLICATION BLANK

    EMPLOYMENT TESTS

    INTERVIEW

    REFERENCE CHECK(BACKGROUND INVESTIGATION)

    FINAL SELECTIONBY INTERVIEWERS

    PHYSICAL EXAMINATION

    PLACEMENT

    WAITING

    LIST OFDESIRABLEAPPLICANTS

    NEGATIVE DECISION

    PHYSICALLYUNFITPERSONALLYOBJECT

    IONABLEORUNFACOURABLE

    GENERAL

    IMPRESSIO

    N

    UNFAVORABLETESTSCORE

    UNFAVORABLESECOND

    IMPRESSION

    UNFAVORABLEPREVIOUS

    History P

    HYSICA

    LLY

    UNFIT

    UNFAVORABLEPERSONNELDATA

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    SELECTION PROCEDURE

    EXISTING PROCEDURE

    Torrent Pharma ltd is a huge company; around 1900employees are working in this

    company. The company has a well established recruitment and selection policy.

    The policy asserts the objectives of the recruitment and provides a framework ofimplementation of their recruitment program in the form of procedures. This policy

    involves filling vacancies with the best qualified individuals. There is no specialoccasion or time for recruitment in Torrent Pharma ltd. They are recruiting

    continuously, it means, every day is a recruitment day for them. Whenever the

    company identifies recruitment needs, the recruiters prepare profile for each

    category of workers and accordingly work out the main specification, decide thesections and department where they should be placed and identify the particular

    job responsibility which may be assigned to them. The company follows varioussources of recruitment. These are:-

    Selection Test:

    Many organization hold different kinds of selection tests to know more about the

    candidates. A test is a sample of some aspect of an individual's attitudes behaviorand performance. Tests are useful when the number of applicant is large. In India

    the use of psychological and other tests is gaining popularity

    Campus recruitment

    For this the company goes to the various colleges across the country and

    they recruit fresh candidates from there.

    Media

    The company also recruits through media. For this the company

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    uses sources like newspapers, magazines etc. They prefer this

    media basically when large volume of people is required.

    Web- based recruitment

    The company also gives recruitment notice in the web and they recruit

    through the web.

    Employee reference

    The company also recruits from friends and relatives of present employees.

    Consultancy

    Whenever necessary the company takes the help of the consultancy for

    recruiting candidates. This is also an important source for them.

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    INTRODUCTION TO THE COMPANY

    2.1 COMPANY PROFILE:-

    Innovations in polymer materials and the applied technology have brought

    about a dramatic change in the industrial activity as well as everyday life. The

    Anand Group has played a pioneering role in bringing the latest products and

    technologies in this field to India and has established itself as the largestmanufacturer of the World class EPDM & PVC sealing products in India.

    The Group established its first factory at Rudrapur (UP), 15 years ago withtechnical assistance from ETS Lescuyer S.A., France. In 1997, the Group

    entered into collaboration with the Nishikawa Rubber Company Limited ofJapan and established its second factory at Larlu in Punjab and third in

    Gurgaon in Haryana in 2002. The company is now known as the Anand

    Nishikawa Company limited, Its joint venture partner, the Nishikawa RubberCompany Ltd. of Japan, has over 50 years of experience in developing and

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    perfecting sealing technology and products and is considered a world leader in

    this field. The company has ISO 9002 / QS-9000 / TS-16949 certification andproducts conform to the international standards such as JASO, ASTM, DIN

    and BS. Exports for the company are well established and the company

    exports to USA, SOUTH AMERICA, Europe, the MIDDLE EAST, AFRICAand SOUTH EAST ASIA.

    Today the Anand Nishikawa Co. Ltd. is involved in expanding the technicalexpertise accumulated during the last 15 years, into developing more

    sophisticated and complex parts, and to also increase the products areascovered. The company is now known as the Anand Nishikawa Company

    limited, Its joint venture partner, the Nishikawa Rubber Company Ltd. ofJapan, has over 50 years of experience in developing and perfecting sealing

    technology and products and is considered a world leader in this field. The

    company firmly believes that the challenges of the 21st century can only bemet by having dependable technological capability, coupled with aninnovative approach towards continuous technological improvements.

    BOARD OF DIRECTORS

    Management

    Board of Directors

    Mr. Iqbal Anant Managing Director

    Mr. Sonu Kumar Director (Projects)

    Mr. Pankaj Johri Director

    Mr. Umesh kashyap Director

    Mr. Amarjit Singh Director

    Ms. Rubi sobti Director

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    Senior Management

    Mr. Sudhir Avasthi Finance Director

    Mr. Narender Sapra Joint President

    Mr. H. M. Sood Senior Vice President

    Mr. R. C. Mahajan Senior Vice President

    Ms. Kamlesh Gupta Company Secretary

    2.2 GROUP COMPANY:-

    ANCO

    Innovations in polymer materials and the appliedtechnology have brought about a dramatic change in the

    industrial activity as well as everyday life. The AnandGroup has played a pioneering role in bringing the latest

    products and technologies in this field to India and has

    established itself as the largest manufacturer of the Worldclass EPDM & PVC sealing products in India.

    The company has ISO 9002 certification and productsconform to the international standards such as JASO,

    ASTM, DIN and BS. Exports for the company are well established and thecompany exports to USA, SOUTH AMERICA, Europe, the MIDDLE EAST,AFRICA and SOUTH EAST ASIA.

    ALP Plastics

    ALP Plastics is the 5th production unit of ALP Groupsituated at Gurgaon. This plant has three state of art extrusion lines which capable

    to produce 5.5 million meter extrusion per annum. The total covered area of theplant is 1500 sq ft. The product range of ALP Plastics include:

    Windshields

    Roof rails

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    show moldings

    body side moldings waist seal

    With or without Aluminum Foil in PVC & TPF with

    /without Chrome with/without Metal in PVC, TPE,TPR, TEO

    2.3 PRODUCTS:-

    The Anand Nishikawa Company Ltd. manufacturers more than 3000 different

    profiles which are marketed under the well established brand name of "ALP" and

    cater to the sealing products requirements of different industries such asAutomobiles, railways, Ships, Ocean-going containers, Buildings etc. The productsmanufactured by the company are:

    Windshield Rubbers Co Extruded Profiles

    Flocked/PU Coated GlassRun Channels

    Deck Lid Seals/BonnetSeals

    Cellular Profiles With

    Nylon Inserts

    Bus Body Building

    Profiles

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    2.4 Manufacturing:-

    Because of their unique physical characteristics, rubber products requiremanufacturing processes several times more complex and advanced than ordinary

    metal products. The company through its collaboration has been able to obtain acompletely original technology beginning with the mixing and blending of raw

    materials and chemicals, through extrusion and the vulcanization process usingUHF Curing, Hot Air & fluidized Bed to provide the character of rubber, until itreaches the finishing process. The system is completely automated.

    The company's current production structure has factories in three locations -

    Rudrapur in Uttar Pradesh, Lalru in Punjab, and Gurgaon in Haryana. The factories

    have a capacity to produce 80 million meters of EPDM Rubber, PVC and Co -Extruded Profiles, per annum. The total numbers of employees are 600 with a

    covered area of over 260,000 sq. ft. in both plants.

    Mixing Sections

    This section is equipped with state-of-the-art Banbury Mixer. To accelerate the raw

    compound for different applications, ALP has mixing mills with stock blenders.

    This section is capable of mixing 2100 tons of compounds per month. The Batch-

    Off mill ensures clean and uniform cutting of uncured rubber sheets.

    MODLING:-

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    This section is well equipped with 150 Hydraulic, Pneumatic and Injection

    molding presses capable of doing all kinds of Injection, transfer and compression

    molding. The total capacity of this section is 16 Million Shots p.a.

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    2.5 Marketing:-

    The company's products are marketed in India and abroad under the "ALP"brand. In India, the company's sales are managed through 4 regional offices and

    16 state- level distributors. This ensures that ALP products are available" off the

    shelf" through over 3000 different outlets.

    International sales are handled by ALP Overseas Pvt. Ltd., an independentcompany exclusively involved in international trade.

    ALP Overseas Pvt. Ltd, exports the complete range of products manufactured bythe Anand Nishikawa Co. Ltd., specially, for the Automotive Replacement

    Markets and the Building Industries abroad. Exports are to USA, SouthAmerica, Middle East, Africa and Utah East Asia.

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    2.6 CLIENTS:-

    MARUTI UDYOG LTD.

    (SUZUKI INDIA)TELCO

    HONDA Seil CARS

    INDIA LTD.

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    TOYOTAGENERAL MOTORS INDIA

    LTD.

    HINDUSTAN

    MITSUBISHILANCER

    FIAT INDIA LTD. VOLVO INDIA PVT. LTD. INDIAN RAILWAYS

    ASHOK LEYLANDDAEWOO MOTORS INDIA

    LTD.

    EICHER MOTORS

    LTD.

    RECRUITMENT IN ANAND NISHIKAWA COMPANY LTD.

    Recruitment is the process by which organizations locate and attract individuals to

    fill job vacancies. Most organizations have a continuing need to recruit new

    employees to replace those who leave or are promoted in order to acquire new

    skills and promote organizational growth.

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    Recruiting begins when a vacancy occurs and the recruiter receives authorization

    to fill it. The next step is careful examination of the job and enumeration of skills,1

    abilities and experience needed to perform the job successfully. Other steps follow:

    Creating an applicant pool using internal or external methods

    Evaluate candidates via selection

    And finally make an offer

    Scope: To define the process and flow of activities while recruiting, selecting and

    appointing personnel on the permanent rolls of an organization.

    Authorization:

    S.No. Authorized Signatory

    1 Head- Human resource

    2 Managing director

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    RECRUITMENT PLANNING

    RECRUITMENT PLANNING ON THE BASIS OF BUDGET

    A.The manpower planning process for the year would commence with the

    companys budgeting activity. Departments to the board of Directors as part of

    the annual business plan after detailed discussion with the head of human

    Resource Function along with detailed notes in support of the projected

    numbers assumptions regarding the direct and indirect salary costs for each

    position.

    B.A copy of the duly approved manpower plan would be forwarded by the HR

    department for their further actions during the course of the year. The annual

    budget would specify the manpower requirement of the entire organization, at

    different levels, in various functions/departments, at different geographical

    locations and the timing of the individual. Replacement of the existing

    employees.

    C.The Regional HRs would undertake the planning activity and necessary

    preparations in advance of the anticipated requirements, as monthly and

    quarterly activities on the basis of the approved budget, estimated separations

    and replacements therefore.

    D.The vacancies sought to be filled or being filled shall always be within the

    approved annual manpower budget and no recruitment process shall be initiated

    without the formal concurrence of the Head of the Regional HR under any

    circumstance.

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    CHAPTER-2

    REVIEW OF

    LITERATURE

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    1. Rao (JUL,1992) in his journal, The concept of recruitment has

    proposed,In a survey conducted by Rao on HRD practices in 34 private sector &

    11 public sector companies it was found that perceptions were not that significant

    among executives. The study indicated that a large number of organizations appear

    to use recruitment and Selectionboth for regularly as well as for development

    purposes. There was difference between the stated objectives & the objectives inpractice. Approaches in global companies, and there has four different approaches

    to managing and staffing their international subsidiaries. The following literature

    reviews will attempt to explain that four approaches and point out what is the

    advantage and disadvantage of each approach in the internationalization process of

    the company. In the present paper will concentrate on the international

    Recruitment. Approaches in global companies, and there has four different

    approaches to managing and staffing their international subsidiaries, it related to

    how the company recruit and select their staffs in their subsidiaries. In the present

    paper will concentrate on the international Recruitment. Rao felt an urgent need to

    pay attention to assessing potential of executives which was given less potential.

    2. Irene Hau- Siu Chow(Jan, 1995) in his journal,The Chinese University of

    Hong Kong has proposed this paper examines recruitment and Selection asviewed by a sample of 164 Chinese from Hong Kong and the People's Republic of

    China (PRC). There was a higher tendency for the PRC Chinese to prefer a group

    orientation to recruitment and Selection. The PRC sample also expressed a much

    greater willingness to consider non-performance-related factors and a stronger

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    preference for open, honest, and direct relations between supervisors and

    subordinates. In terms of performance attributions, there was no difference in the

    degree to which the two groups noted internal attributions of behavior, but the PRC

    group espoused external attributions of performance. The Hong Kong group

    expressed less trust and confidence in subordinates' ability to accomplish task and

    more likely to indicate that supervisors should know the precise answer to work-

    related questions. The Hong Kong group also preferred less frequent recruitment

    and Selection.

    3. Kin Fai Ellick Wong, Jessica Y.Y. Kwong (JAN, 2007) in his

    journal, Effectiveness of recruitment and Selection has proposed, this study

    revealed that the rater goals effect the rating patterns. This is found by

    experimental field study in this paper. Research shows that these are rating errors

    and these may due to either people are not able to make perfect evaluation or the

    evaluation tools are not designed good enough. Apart from this, managers may

    intentionally create these errors in order to achieve different goals. Approaches in

    global companies, and there has four different approaches to managing and staffing

    their international subsidiaries. The following literature reviews will attempt to

    explain that four approaches and point out what is the advantage and disadvantage

    of each approach in the internationalization process of the company.It related to

    how the company recruit and select their staffs in their subsidiaries. In the present

    paper will concentrate on the international Recruitment. Approaches in global

    companies.

    4. Maral Muratbekova-Touron (JAN,2008) in his journal, recruitment and

    Selection has proposed, Recruitment is one of the main functions on Human

    Resource Management, refer to International Human Resource Management

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    perspective, staffing will be more important on the managing by the headquartered

    company to their subsidiaries in order to gain more competitive advantage for

    them. As a company want to achieve the mind of globalization, they must choose a

    suitable Recruitment approach in order to doing business successfully not only in

    the domestic also in the international environment. Maral Muratbekova-Touron

    (JAN,2008) stated that One of the main issues facing the development of the

    global companies has always been to find the right balance between the local

    autonomy between subsidiaries and the control of the corporate headquarters., it

    related to how the company recruit and select their staffs in their subsidiaries . In

    the present paper will concentrate on the international Recruitment. Approaches in

    global companies, and there has four different approaches to managing and staffing

    their international subsidiaries. The following literature reviews will attempt to

    explain that four approaches and point out what is the advantage and disadvantage

    of each approach in the internationalization process of the company.

    5. Arvind Sudarsan (MAR,2009) in his journal,Impact of recruitment and

    Selection has proposed, In this article, findings of a study on performance

    Recruitment is one of the main functions on Human Resource Management

    criteria used by organizations in India is shown. A survey type methodology was

    used in this article to obtain the appraisal forms used by different organizations.

    The sample covered a wide range of organizations classified on different basis

    Approaches in global companies, and there has four different approaches to

    managing and staffing their international subsidiaries. The following literature

    reviews will attempt to explain that four approaches and point out what is the

    advantage and disadvantage of each approach in the internationalization process of

    the company.

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    CHAPTER 3

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    RESEARCH

    METHODOLOGY

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    OBJECTIVES OF THE STUDY

    To know the process of recruitment in ANAND NISHIKAWA COMPANY LTD

    To know the effective method of recruitment and selection in this company.

    To know the sources used for recruiting at various levels and various jobs.

    The study aims at understanding various issues involved in managerial

    recruitment process.

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    SCOPE OF THE STUDY

    A detailed study was conducted in ANAND NISHIKAWA COMPANY LTD.

    LALRU. And first hand data collected from a group consisting of over 80Respondents. Care was taken to include the categories of consumer & retailers.

    The scope of this study lies in two organizations: Anand Nishikawa Co. Ltd. So

    this study is applicable in these two organizations for measuring. The study is

    conducted in the city Rajpura For the sake of convenience and accuracy the study

    has been conducted at two organizations i.e. Anand Nishikawa Co. Ltd. In city

    Rajpura

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    RESEARCH DESIGN

    One of the scientific principles of modern management is planning, and if someone

    wants to conduct a research project effectively and efficiently, then he has to planthe whole research process. This research plan is the jargon of the researcher, is

    called a research design. The word design means to prepare a preliminary sketch or

    to plan for work to be executed, and research design would mean to prepare a plan

    to execute a research report. I have done my research project mainly used

    exploratory research studies.

    Exploratory research studies: - Means are also termed as formulative

    research studies. The main purpose of such studies is that of formulating a problem

    for more precise investigation or of developing the working hypotheses from an

    operational point of view. The major emphasis in such studies is on discovery of

    ideas and insights. As such the research design appropriate for such studies must

    be flexible enough to provide opportunity for considering different aspects of the

    problem under study.

    SAMPLING DESIGN

    SAMPLING UNIT: The research work is in Lalru, and sample would include

    the employees of ANAND NISHIKAWA COMPANY LTD. This may

    include the recruiter, trainers and the candidates that are interviewed atANAND NISHIKAWA COMPANY LTD.

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    SAMPLING SIZE: Since it would not be possible to study whole of the

    universe, i.e. the people who are using these products, in this research project soI will be taking the sample size of 80 individualswhich would be representing

    the entire universe or population.

    SAMPLING TECHNIQUE: The sampling method is convenience i.e. non-

    probability techniques of sampling and anybody who uses these products

    respective places.

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    DATA COLLECTION

    Both the primary and secondary will be the sources of data collection but in this

    study the data was collected mainly through primary sources. In primary sources

    and Secondary sources we include:

    COLLECTION OF DATA

    Primary Source Secondary Source

    Interview Questionnaire Companys journal Books

    (i) Primary Data:I had used Questionnaire and survey as primary data.

    (ii) Secondary Data: I also collected data from internet, magazines, Newspaper as

    secondary sources.

    BBOOOOKKSS

    ASWATHAPPA. K, HUMAN RESOURCE AND PERSONNEL

    MANAGEMENT, TATA MCGRAW-HILL PUBLISHERS.

    NEWSPAPER:EMPLOYMENT NEWS

    INTERNET PORTALS:

    WWW.RESEARCHSCHOLAR.COM,

    WEKIPEDIA

    WWW.CHI NARSUI TING.COM

    http://www.researchscholar.com/http://www.researchscholar.com/http://www.researchscholar.com/
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    LIMITATIONS

    Although serious efforts were made to collect the authentic and maximum

    information from respondents. Few of the limitations are enlisted as under:

    First of all, the scope of sample size was confined to recruitment department

    only, which would have otherwise made study and observations more effective.

    Secondly, all the results and conclusions are drawn on the basis of whatever

    information has been provided by managers and other employees working in

    ANAND NISHIKAWA COMPANY LTD. LALRU, so there are chances of

    personal biasness as well.

    Thirdly, the stipulated time for the project is insufficient to undergo an

    exhaustive study about the topic assigned and moreover the scope of the topic is

    wide enough.

    The researcher had to visit a number of times to all the managers and other

    working staff for collecting the information. the managers were not able to give

    all the data at one particular time

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    CHAPTER-4

    ANALYSIS &

    INTERPRETATIONS

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    ANALYSIS AND INTERPRETATIONSQ.1 what is the quality company recruitment System?

    TABLE 4.1:- Quality company recruitment System

    GRAPH 4.1:- Quality company recruitment System

    INTERPRETATION: In graph 4.1, the first question asked from the respondents

    was whether that the quality of companies recruitment system. Out of total

    respondent 80 the 20% agree for quick response & 40%agree for bringing in

    quality & again 40%agree for coordination with other department.

    20%

    40%

    40%

    Quality of textile companies

    Recruitment SystemQuick Response for

    requirement

    Bringing in Quality People

    Proper cordination with

    other departments

    Frequency Percentage

    Cumulative

    Percentage

    Quick Response

    requirement16 20

    76

    Quality People 32 40 60

    Proper

    coordination

    32 40 100

    Total 80 100

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    Q.2 What Recruitment Sources are used?

    Frequency Percentage Cumulative Percentage

    Advertisement 16 20 20

    Employee Referral 3 4 24

    Consultants 16 20 44

    Portal 7 8 52

    All of these 38 48 100

    Total 80 100

    TABLE 4.2:-Recruitment Sources

    GRAPH 4.2:Sources of Recruitment

    INTERPRETATION: In graph 4.2, the second question asked from the respondentswas whether that the source of recruitment .The total number of sample size is 80

    in which 20% agree for advertisement &4%agree for employee reversal, 20% for

    consultant, 8% for portal & last 40 % agree for all these.

    20%

    4%

    20%

    8%

    48%

    Sources of Recruitment

    Advertisement Employee Referral Consultant Portals All of these

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    Q.3 Does textile company adopt Internal Recruitment Source i.e. Transfer &

    Promotion?

    Frequency Percentage Cumulative

    Percentage

    Agree 64 80 80

    Disagree 16 20 100

    Total 80 100

    TABLE 4.3:- Internal Recruitment Source

    GRAPH 4.3:- Internal Recruitment Source

    INTERPRETATION: In graph 4.3, the third question asked from the respondents

    was whether that the internal recruitment sources .The total number of sample size

    is 80 in which 80% agree and 20%disagree in the internal sources of the

    recruitment.

    80%

    20%

    Existence of Internal Recruitment Source

    Agree Disagree

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    Q.4 Rank the Qualities in the order of your preference on the basis of which

    you select candidate.

    Qualification

    Experience

    Skills

    Personality

    Depend on Job Variety

    GRAPH 4.4:Ranking Of Qualities of Candidates

    INTERPRETATION: In graph 4.4, the fourth question asked from the respondents

    was whether that the Ranking of qualities of candidates are based on job

    description. The graph show the depends on job is ranking of qualities of

    candidates.

    1

    2

    3

    4

    5

    0

    1

    2

    3

    4

    5

    6

    Ranks

    Qualities

    Ranking Of Qualities of Candidates

    Personality

    Experience

    Qualification

    Skill

    Depand on Job

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    Q.5 Rank the Qualities in the order of your preference on the basis of which

    you select candidate.

    TABLE 4.5:-Stages Followed In Selection Procedure

    GRAPH 4.5:Stages Followed In Selection Procedure

    INTERPRETATION: In graph 4.5,the fifth question asked from the respondents

    was whether that the Stages Followed In Selection Procedure. The sample of

    frequency size is 80 in which 60% agree for the 2satages & 28% agree for the third

    stage and left 12% agree for the four stages.

    60%

    28%

    12%

    Stages Followed In Selection ProcedureTwo Three Four

    Frequency Percentage Cumulative

    Percent

    Two 48 60 60

    Three 24 28 88

    Four 8 12 100

    Total 80 100

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    Q.6 should there be scrutinization of applications before interview?

    Frequency Percent Cumulative

    Percent

    Agree 70 84 84

    Disagree 10 16 100

    Total 80 100

    TABLE 4.6:-Scrutinization of applications before interview

    GRAPH 4.6: Scrutinization of applications before interview

    INTERPRETATION: In graph 4.6,the sixth question asked from the respondents

    was whether that the: Scrutinization of applications before interview. The total

    number of frequency size is 80 in which 84% agree for the scrutinization of

    application before interview & 16% are disagrees for this.

    84%

    16%

    Scrutinization Of Applications BeforeInterview

    Agree Diagree

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    Q.7 should qualification be considered while selection?

    Frequency Percentage Cumulative

    Percentage

    Agree 3 4 4

    Disagree 77 96 100

    Total 80 100

    TABLE 4.7:-Qualification is considered while selection?

    GRAPH 4.7:Qualification is considered while selection?

    INTERPRETATION: In graph 4.7, the seventh question asked from the

    respondents was whether that the Qualification be considered while selection. The

    sample size is 80 in which 96% agree for the qualification consideration while

    selection and 4% disagree for this.

    96%

    4%

    Qualification Consideration While Selection

    Agree Disagree

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    Q.8 Should the tests like personality, intelligence etc be conducted while

    selection?

    Frequency Percentage Cumulative

    Percentage

    Agree 73 92 92

    Disagree 7 8 100

    Total 80 100

    TABLE 4.8:-Should the tests like personality, intelligence etc is conducted while selection?

    GRAPH 4.8:Conduction of Selection Tests

    INTERPRETATION: In graph 4.8,the eight question asked from the respondents

    was whether that the Conduction of Selection Tests.The sample size is 80 in which

    92% agree for the conduction of selection test & 8%disagree for this.

    92%

    8%

    Conduction of Selection TestsAgree Disagree

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    Q.9 should the external sources of recruitment like consultants, references be

    considered while recruitment and selection?

    Frequency Percentage Cumulative

    Percentage

    Agree 47 56 56

    Disagree 33 44 100

    Total 80 100

    TABLE 4.9:-Consideration of External Sources like Consultants

    GRAPH 4.9:Consideration Of External Sources like Consultants

    INTERPRETATION: In graph 4.9, the ninth question asked from the respondents

    was whether that the Consideration Of External Sources like Consultants The total

    sample size is 80 in which 56% agree for the consideration of external sources like

    consultants. & left 44% are disagreeing.

    56%

    44%

    Consideration Of External Sources like

    Consultants

    Agree Disagree

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    Q.10 Do you think Promotions and Transfers among the present employees

    can be a good source of recruitment?

    Frequency Percentage Cumulative

    Percentage

    Agree 48 60 60

    Disagree 32 40 100

    Total 80 100

    TABLE 4.10:-Promotions and Transfers can be a good Source Of Recruitment

    GRAPH 4.10:Promotions and Transfers can be a good Source of Recruitment

    INTERPRETATION: In graph 4.10, the tenth question asked from the respondents

    was whether that thePromotions and Transfers can be a good Source of

    Recruitment. The total sample size is 80 in which 60% agree for the promotion &

    transfer can be good source of recruitment & left 40% are disagree.

    60%

    40%

    Promotions and Transfers can be a goodSource Of Recruiment

    Agree Disagree

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    Q.11 Are advertisements the best method of recruiting persons for higher and

    experienced jobs?

    Frequency Percentage Cumulative

    Percentage

    Agree 77 96 96

    Disagree 3 4 100

    Total 80 100

    TABLE 4.11:-Advertisements are the best method of Recruitment

    GRAPH 4.11:Advertisements are the best method of Recruitment

    INTERPRETATION: In graph 4.11, the eleventh question asked from the

    respondents was whether that the Advertisements are the best method of

    Recruitment. The sample size is 280 in which 96% agree for the advertisement are

    the best method of recruitment & left 45 are disagree for this.

    96%

    4%

    Advertisements are the best method of

    Recruitment

    Agree Disagree

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    Q.12 Can employee referrals provide quite a large pool of potential

    organizational members?

    Frequency Percentage Cumulative

    Percentage

    Agree 24 28 28

    Disagree 56 72 100

    Total 80 100

    TABLE 4.12:-Employee Referrals provide a large pool of Potential Organizational

    Members

    GRAPH 4.12:Employee Referrals provide a large pool of Potential Organizational

    Members

    INTERPRETATION: In graph 4.12,, the Seven question asked from the

    respondents was whether that the :Employee Referrals provide a large pool of

    Potential Organizational Members.The total sample size is 80 in which 725 agree

    for the employee referrals provide a large pool of potential organizational member

    & left 28% are disagree for this.

    28%

    72%

    Employee Referrals provide a large pool of

    Potential Organizational MembersAgree Disagree

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    Q.13 Do you think communication skills play a major role in selection of a

    candidate?

    Frequency Percentage Cumulative

    Percentage

    Agree 77 96 96

    Disagree 3 4 100

    Total 80 100

    TABLE 4.13:-Communication Skills play a major role in Selection

    GRAPH 4.13:Communication Skills play a major role in Selection

    INTERPRETATION: In graph 4.13,, the thirteen question asked from the

    respondents was whether that the Communication Skills play a major role in

    Selection.Total size is 80 in which 965 agree for the communication skills play a

    major role in selection & left 4 % are disagree for this.

    96%

    4%

    Communication Skills play a major role in

    SelectionAgree Disagree

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    Q.14 Do you feel in your department right person is placed at the right job?

    Frequency Percentage Cumulative

    Percentage

    Agree 9 12 12

    Disagree 26 36 48

    Cannot Say 45 52 100

    Total 80 100

    TABLE 4.14:-Right Person is placed At the Right Job

    GRAPH 4.14:Right Person is placed At the Right Job

    INTERPRETATION: In graph 4.14, the fourteen question asked from therespondents was whether that the Right Person is Placed At the Right Job.The

    total sample size is 80 in which 12% agree for the right person is placed at the

    right job & 36% disagree for that and left 52% cannot say anything.

    12%

    36%52%

    Right Person is Placed At the Right JobAgree Disagree Cannot Say

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    CHAPTER-5

    CONCLUSION&

    RECOMMENDATIONS

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    FINDINGS

    1. 76% respondents are agree that there company have clear stated policy about

    recruitment and selection.

    2. Quality of recruitment and selection policy in this company is high because they

    also take help of other departments for it.

    3. Consultant & Portals are main sources in this company.

    4. 80% respondents are agreeing that this company adopt transfer& promotion as

    internal recruitment process.

    5. Mostly this company selects their employees on the Experience basis.

    6. Qualification is not considered in selection of the candidate.

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    RECOMMENDATIONS

    1. Company has to consider qualification in their selection process.

    2. Company has to not only select experience employees, because in todays time

    there are new technologies there, so they have to select technical skilled

    candidates.

    3. Mostly respondents answer that there is no right person at the right job, so the

    company have to make changes in their recruitment process.

    4. Most company provide training to their candidate , for 1 to 2 week but they have

    to provide them, long time training like 1 month training, by that , they will get

    experience and skills in there specialization.

    5. Most the company use advertisement help to recruit high ranks employees, but

    they have to give chance to their company employees, it will beneficial for the

    company.

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    CONCLUSION

    The selection and Recruitment process of industry is transparent. The selection of

    all the employees is purely on the basis of the knowledge and the skills they have.

    Recruitment a critical function in the organization. In order to grow and sustain in

    the competitive environment it is important for an organization to continuously

    develop and bring out innovations in all it activities. It is only when organization is

    recognized for its quality that it can build a stability with its customers. Thus an

    organization must be able to stand out in the crowd. The first step in this direction

    is to ensure competitive people come in the organization. Therefore recruitment in

    this regard becomes an important function. The organization must constantly

    improvise in its recruitment process so that it is able to attract best in the industry

    in order to serve the best. Thus the organization must look out for methods that can

    enable it to adopt best recruitment practices.

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    BBIIBBLLIIOOGGRRAAPPHHYY

    BBOOOOKKSS

    MIRZA S. SAIYADAIN, HUMAN RESOURCE MANAGEMENT, TATAMCGRAW-HILL PUBLISHERS, 2

    NDEDITION.

    PRASAD. L.M, HUMAN RESOURCE MANAGEMENT. SULTAN CHAND

    & SONS, 2ND

    EDITION.

    GUPTA C.B., HUMAN RESOURCE MANAGEMENT SULTAN CHAND

    & SONS, 8TH

    EDITION.

    ASWATHAPPA. K, HUMAN RESOURCE AND PERSONNEL

    MANAGEMENT, TATA MCGRAW-HILL PUBLISHERS, 4TH

    EDITION.

    INTERNET PORTALS:

    WWW.RESEARCHSCHOLAR.COM

    WWW.CHI NARSUI TING.COM

    WWW.HR.COM

    WWW.GOOGLE.COM

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    QUESTIONNAIRE

    Q.1 what is the quality company recruitment System?

    1) Quick

    2) Quality People

    3) Proper coordination

    Q.2 What Recruitment Sources are used?

    1) Advertisement

    2) Employee Referral

    3) Consultants

    4) Portal

    5) All of these

    Q.3 Does textile company adopt Internal Recruitment Source i.e. Transfer & Promotion?

    1) Agree

    2) Disagree

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    Q.4 Rank the Qualities in the order of your preference on the basis of which you select

    candidate.

    Qualification

    Experience

    Skills

    Personality

    Depend on Job Variety

    Q.5 Rank the Qualities in the order of your preference on the basis of which you select

    candidate.

    1) Two

    2) Three

    3) Four

    Q.6 should there be scrutinization of applications before interview?

    1) Agree

    2) Disagree

    Q.7 Should qualification be considered while selection?

    1) Agree

    2) Disagree

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    Q.8 Should the tests like personality, intelligence etc be conducted while selection?

    1) Agree

    2) Disagree

    Q.9 should the external sources of recruitment like consultants, references be considered

    while recruitment and selection?

    1) Agree

    2) Disagree

    Q.10 Do you think Promotions and Transfers among the present employees can be a good sourceof recruitment?

    1) Agree

    2) Disagree

    Q.11 Are advertisements the best method of recruiting persons for higher and experienced

    jobs?

    1) Agree

    2) Disagree

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    Q.12 Canemployee referrals provide quite a large pool of potential organizational

    members?

    1) Agree

    2) Disagree

    Q.13 Do you think communication skills play a major role in selection of a candidate?

    1) Agree

    2) Disagree

    Q.14 Do you feel in your department right person is placed at the right job?

    1) Agree

    2) Disagree