year of olympics capture real growth gd all cn in id vn th sg hk my ph tw kr au nz jp % 2011 2012...
TRANSCRIPT
Year of Olympics – Capture Real Growth奥运之年 — 激发下一个理性繁荣October 2012
Mercer
Guangdong
1MERCER
Today’s agenda
• Global and Regional Economic Trend
• China Economy and Labour Market Overview
• Compensation and Benefits Trend In China
• Four Questions to Answer about Talent Retention
• Simple & Effective - Making your benefits matter
Global and Regional Economic Trend
3MERCER
The world in 2012
€
4MERCER
Global GDP growthGlobal growth is moderate to 3.5% in 2012 and 3.9% in 2013
Source: IMF World Economic Outlook (July, 2012)
-10
-8
-6
-4
-2
0
2
4
6
8
10
12
1 5 9 13 17 21 25
Perc
enta
ge o
f Gro
wth
-10
-8
-6
-4
-2
0
2
4
6
8
10
12
Emerging and developing economies
2008 2009 2010 2011 20122007
World
Advanced economies
2013 Q4
5MERCER
-2
0
2
4
6
8
10
1 2 3 4 5 6 7 8 9101112131415161718192021222324252627282930313233343536373839404142434445464748495051525354555657585960616263Pe
rcen
tage
Global inflation Inflation pressure is easing
Emerging and developing economies
US
Euro area
Source: IMF World Economic Outlook (April, 2012)
2007 2008 2009 2010 2011 2012 Mar
6MERCER
Very StrongStrongModerateLimitedInsufficient data
The effects of euro area crisis on various regions
Source: IMF World Economic Outlook (April, 2012)
7MERCER
APAC economic outlook 2012
Investors Growth
Strong Capital Inflows Debt Situation? Export Growth
Halved
8MERCER
India 68%Japan 135%
APAC economic outlook 2012
Investors
Strong Capital Inflows Debt Situation? Export Growth
Halved
AU | NZ<10%
SG | HKBig Net Savings
9MERCER
Soft landing is likely to continue……Asia Pacific regional GDP forecast
Source: Asia Forecast Book Q3 2011, IMA Asia
Regional: GDP Forecasts, % real growth, 2011 - 2013
2.02.3
3.5
5.6
3.0
3.64.24.4
2.62.7
5.5
6.16.1
8.0
2.0
-2
0
2
4
6
8
10
US CN IN ID VN TH SG HK MY PH TW KR AU NZ JP
%
2011 2012 2013
Source: IMF World Economic Outlook (July, 2012)
10MERCER
Inflation pressure varies widely but is generally projected to recede modestly …….
Regional: Inflation Forecasts, %CPI , 2011 - 2013
0
2.12.7
6.2
8.2
2.0
3.3
12.6
3.93.5 3.8 3.4
1.3
3.4 2.7
-5
0
5
10
15
20
US CN IN ID VN TH SG HK MY PH TW KR AU NZ JP
%
2011 2012 2013
Source: Asia Forecast Book Q3 2011, IMA AsiaSource: IMF World Economic Outlook (April 2012)
11MERCER
Apr’11 Apr’12 EU China US ASEAN
Japan -1.6 0.7 -7.7 -11.4 19.1 8.6
China 27.4 6.8 -2.0 - 12.3 10.8
Korea 27.9 0.9 -18.5 -0.3 18.6 12.5
Singapore 8.4 6.6 -5.0 1.4 2.1 9.5
Malaysia 4.9 4.4 -10.4 -3.2 5.5 9.1
Thailand 27.4 -3.9 -13.6 7.1 3.5 10.9
2012 ChallengesIMPACT: Asia’s export engine has stalled
Asia’s year-to-date exports to April 2012, % growth
• EU – a major collapse in demand rivalling the Global Financial Crisis• China – the main market for the rest of Asia unexpectedly stalls• US – modest recovery• ASEAN – steady demand growth
12MERCER
How will 2012 end ? ……
• Global growth weak through 2012
• The global recovery remains at risk
• Crisis management remains the top priority
• Asia needs to lift its stimulus
China Economy and Labour Market Overview
14MERCER
8.58.0
9.310.49.19.6
10.410.111.6
13.012.8
12.2
3.9
1.81.5
4.85.9
-0.7
3.3
5.4
3.3
3.07.3 8.2
8.2 8.6 8.7
6.9
8.59.6
9.4
13.5
11.3
13.4
14.615.7 16.3
-2
0
2
4
6
8
10
12
14
16
18
2004 2005 2006 2007 2008 2009 2010 2011 2012(E) 2013(F)
Perc
enta
ge
GDP CPI (Inflation Rate) Salary Increase Staff Voluntary Turnover
Source : National Bureau of Statistics of ChinaIMF World Economic Outlook (July, 2012)
2004-2012 Mercer Total Remuneration Survey
China World's second largest economy
2012 First half year turnover: 8.1%
15MERCER
-5
0
5
10
1 2 3 4 5 6 7 8 9 10 11 12 1 2 3 4 5 6 7 8 9 10 11 12 1 2 3 4 5 6 7 8
Incr
ease
Per
cent
age
(yea
r-on-
year
)
CPI PPI
China Consumer Price Index (CPI) & Producer Price Index (PPI)Trend of PPI & CPI from 2010
Source : National Bureau of Statistics of China
- 3.5%
2.0%
6.5%
7.5%
CPI eases to 30-month low at 1.8%in July 2012 and PPI data marks sixth straight month of decline
1.8%
2010 2011 2012
16MERCER
China exports Export have been hurt by slumping demand from Europe
18.4
-0.5
15.311.3
1
13.4
8.84.9
-30
-20
-10
0
10
20
30
40
50
60
1 2 3 4 5 6 7 8 9 10 11 12 1 2 3 4 5 6 7 8 9 10 11 12 1 2 3 4 5 6 7
Incr
ease
Per
cent
age
(yea
r-on-
year
)
Source : General Administration of Customs of the People’s Republic of China
2010 2011 2012
17MERCER
China Foreign Direct Investment (FDI)The FDI growth is slowdown, China is exploring new advantages
Source : Ministry of Commerce of the People’s Republic of China
China FDI Growth
-8.7
-40-30-20-10
0102030405060708090
100110
1 3 5 7 9 11 1 3 5 7 9 11 1 3 5 7 9 11 1 3 5 7
Gro
wth
Per
cent
age
(Yea
r-on-
year
)
2009 2010 2011 2012
18MERCER
Moderate and steady growth in an uncertain 2013Different economists forecast 2012/2013 China GDP growth
World bank cut GDP growth forecast for China in 2012 to
8.2%
Source: World Bank, April 2012
The IMF set back the 2012 GDP growth for China from 8.2 to
8.0. Inflation stay in the 3-3.5%range 2012 and fall to 2.5-3% in
2013.Source: International Monetary Fund (IMF) ,
July 2012
Economic expansion will average 8.1% in the 2012-16 period.
Investment will remain a key driver of growth, with
consumption also playing a more important role.
Source: EIU, July 2012
China’s economic growth is still in a healthy and stablerange for the long
termShen Laiyun, NBS spokesman
19MERCER 19
Talent Employers
There is a clearmismatch between
What’sIN DEMAND
and
What’sAVAILABLEin the global talent pool
Talent & Skills GapTalent & Skills Gap
205 millionunemployed
globally
205 millionunemployed
globally
Globally 34%of employers can’t fill available jobs
Globally 34%of employers can’t fill available jobs
Source: U.S. Department of Labor – Bureau of Labor Statistics; 2011 Gallup Employment Survey; Manpower Group’s 2011 Talent Shortage Survey
The world is moving from capitalism to talentism supply and demand is mismatched across the world
20MERCER 2023 October 2012
Driving Successto next Olympic Cycle
Demographic change in ChinaA flat labour force growth that shed a light on the capacity to support business and economy growth and productivity.
Source: 2012 Global Employment Trend – International Labour Office
The increase in the workforce will slowdown to 0.2% in the next decade caused by aging population
By 2030, the old-aged dependency ratio will jump to 23.9%
The increase in the workforce will slowdown to 0.2% in the next decade caused by aging population
By 2030, the old-aged dependency ratio will jump to 23.9%
21MERCER
Labour in demandUrbanization accelerates demands in labour in inner region
73% 27%2nd/3rd tier cities
1st tier cities
% of the Branch Type
3544
21 48
1734
0%
25%
50%
75%
100%
1st Tier 2nd Tier
R&D Center
Plant
Office
Where to open new branches during 2012-2013?
China Urban residents accounted for 51.2% of the population in 2011, up 1.32% from 2010
The increasing number of urbanites offers huge potential for consumption
Manufacturers move inland, Increasing demands for production jobs
China Urban residents accounted for 51.2% of the population in 2011, up 1.32% from 2010
The increasing number of urbanites offers huge potential for consumption
Manufacturers move inland, Increasing demands for production jobs
Source: China Monitor, 2012. Mercer.
22MERCER
Labour in demand by industry
7%
14%
25%
14%
29%
11%
19%
Head count change rate
2012
10.6%83%Chemical
17.3%74%Consumer
15.5%86%Hi-tech
20.2%63%All industry-mfg
16.4%77%All Industry-office
16.9%86%Pharmaceutical and Medical Device
15.1%92%Auto
2011 staff turnover
% of Co.added Head
count in 2011
Industry
Source: 2012 Mercer China Total Remuneration Survey
23MERCER
Who are competing on talents in China?
• 1.33 million people attended China's national examination for 2012 admissions to the civil service
• Among the top 50 best employers (2012) voted by undergraduates in China, only 18 are multinational companies
• Attract senior talents from multinationals by offering attractive compensation and/or benefits programs; And, owning a business.
• Most have expansion plans in China and some are moving regional headquarters and/or R&D center into China.
Government Organization
State-owned Enterprises
Chinese Private
Companies
Multinational Companies
24MERCER
What are talent challenges in China restraining your business growth?
Workforce Supply
Changing Career
Expectations
Weak Leadership
Bench Strength
Competition for Talent
Compensation Trends
26MERCER
0
200
400
600
800
Auto 218 255 347 387Chemical 144 154 156 170Consumer 150 167 171 200High-Tech 86 102 117 127Pharmaceutical and MD 101 99 110 123All Industries Office - GD 421 513 570 585All Industries Manu. - GD 231 246 291 294
2009 2010 2011 2012
TRS in China: An iconic event in HR landscapeIncreasing of Mercer survey database from 2008 to 2012
Source: 2009-2012 Mercer China TRS
No. of Survey Participants
Participants Loyalty Rate: 88%
27MERCER
0%
5%
10%
15%
40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62
Source: 2012 Mercer China TRS – Guangdong All Industries Office
TRS sample: What does the incumbent distribution look like?Guangdong All Industries - Office
P25 – P75Age ExecutiveMgmtProfStaff
35 – 4932 – 4227 – 3825 – 47
Position Class
Dis
tribu
tion
1.7%9.2%56.0%33.1%
(N=83,421)
28MERCER
0%
5%
10%
15%
40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62
Source: 2012 Mercer China TRS – Guangdong All Industries Manufacturing
TRS sample: What does the incumbent distribution look like?Guangdong All Industries - Manufacturing
Position Class
P25 – P75Age ExecutiveMgmtProfStaff
37– 4833 – 4327 – 3822 – 35
Dis
tribu
tion
0.5%3.3%24.1%72.1%
(N=162,764)
29MERCER
China
India
South Korea
Japan
Taiwan
ThailandVietnam
MalaysiaPhilippines
IndonesiaSingapore
HongKongMacau
What is China's ranking in Asia salary score board?Top 3 countries of Asia in different career stream
Source: 2011 Mercer Asia TRS
Executive1. Japan2. Singapore3. HongKong4. China
Mgmt1. Japan2. Singapore3. South Korea7. China
Prof1. Japan2. South Korea3. Singapore8. China
Staff1. Japan2. South Korea3. HongKong8. China
30MERCER
Pay differential: entry level to functional headCan be a long way to go
Singapore
Taiwan
Functional Head Ratio
HongKong
Philippines
Vietnam
China
India
Indonesia
Thailand
Malaysia
South Korea
Japan
Entry LevelLocation
10.610.0
9.4
6.5
5.53.7
6.0
12.1
23.9
11.5
3.4
Source: 2011 Mercer Asia TRS
MatureMarket
EmergingMarket
5.5
31MERCER
0
200
400
600
800
1,000
1,200
1,400
40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60Position Class
Ann
ual T
otal
Cas
h (T
hous
and
RM
B p
er a
nnum
)
All industries Office Auto Chemical Consumer Pharma & MD High Tech
StaffAuto: 21.1%Chemical: 7.3%Pharma & MD: 6.7%Elec & Hi tech: 1.2%Consumer: -6.9%
ProfPharma & MD: 10.9%
Chemical: 8.7%Auto: 6.3%
Elec & Hi tech: -1.7%Consumer: -3.0%
Mgmt & abovePharma & MD: 15.6%Chemical: 10.4%Consumer: 1.5%Elec & Hi tech : -5.7%Auto: -5.8%
Comparison across industries - OfficeAnnual Total Cash - Actual
Source: 2012 Mercer China TRS – Guangdong All Industries Office
vs. All Industries - Office
32MERCER
0
200
400
600
800
1,000
1,200
1,400
40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60Position Class
Ann
ual T
otal
Cas
h (T
hous
and
RM
B p
er a
nnum
All industries Manufacturing Auto Chemical Consumer High Tech
Comparison across industries - ManufacturingAnnual Total Cash - Actual
Source: 2012 Mercer China TRS – Guangdong All Industries Manufacturing
vs. All Industries - Manufacturing
StaffAuto: 21.9%Chemical: 10.6%Consumer: -3.7%Elec & Hi tech : -0.6%
ProfChemical: 12.3%Auto: 6.2%Consumer: 5.1%Elec & Hi tech : -2.4%
Mgmt & aboveConsumer: 9.0%Chemical: 8.3%Auto: -3.5%Elec & Hi tech : -14.3%
33MERCER
Comparison by parent companyAnnual Base Salary and Total Cash (vs US parent companies)
Source: 2012 Mercer China TRS
StaffPC 40-46
ProfPC 47-52
MgmtPC 53-56
ExecutivePC 57 and above
-6% -5% -5% -4%-1%
-15%-25%
-33%-40%
-20%
0%
20%
-4% -3% -2% -2%
11%
-8%
-21%-30%-40%
-20%
0%
20%
StaffPC 40-46
ProfPC 47-52
MgmtPC 53-56
ExecutivePC 57 and above
Annual Base Salary Comparison
Annual Total Cash Comparison
Take US companies as 100%
Take US companies as 100%
EU companiesJP companies
34MERCER
0
200
400
600
800
1,000
1,200
40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60
Position Class
Ann
ual T
otal
Cas
h (T
hous
and
RM
B p
er a
nnum
)
Shanghai Beijing Guangzhou & Shenzhen
Overall
BJ vs. SH: 1.2%
GZ&SZ vs. SH: -9.4%
Staff
BJ vs. SH: 3.8%
GZ&SZ vs. SH: -5.5%
Prof
BJ vs. SH: 1.4%
GZ&SZ vs. SH: -9.1%
Mgmt & above
BJ vs. SH: -1.1%
GZ&SZ vs. SH: -12.9%
Comparison by city – OfficeAnnual Total Cash - Actual in 1st Tier cities
Source: 2012 Mercer China TRS
35MERCER
0
200
400
600
800
1,000
1,200
40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60
Position Class
Ann
ual T
otal
Cas
h (T
hous
and
RM
B p
er a
nnum
)
GZ SZ DG
Overall
SZ vs. GZ: -3.6%
DG vs. GZ: -16%
Staff
SZ vs. GZ: 4.1%
DG vs. GZ: -23%
Comparison by city – OfficeAnnual Total Cash - Actual in Guangdong
Source: 2012 Mercer China TRS – Guangdong All Industries Office
Prof
SZ vs. GZ: -3.2%
DG vs. GZ: -12%
Mgmt & above
SZ vs. GZ: -10.6%
DG vs. GZ: -12%
36MERCER
0
200
400
600
800
1,000
1,200
40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60
Position Class
Ann
ual T
otal
Cas
h (T
hous
and
RM
B p
er a
nnum
)
Guangzhou&Shenzhen 2nd Tiers
Overall
2nd vs. GZ&SZ: -10.8%
Staff
2nd vs. GZ&SZ: -16.2%
Prof
2nd vs. GZ&SZ: -11.3%
Mgmt & above
2nd vs. GZ&SZ: -5.6%
Comparison by city – OfficeAnnual Total Cash - Actual in Guangdong
Source: 2012 Mercer China TRS – Guangdong All Industries Office
37MERCER
0
200
400
600
800
1,000
1,200
40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60
Position Class
Ann
ual T
otal
Cas
h (T
hous
and
RM
B p
er a
nnum
)
Shanghai Beijing Guangzhou & Shenzhen
Overall
BJ vs. SH: -6.8%
GZ&SZ vs. SH: -15.9%
Staff
BJ vs. SH: -5.0%
GZ&SZ vs. SH: -12.4%
Prof
BJ vs. SH: -6.7%
GZ&SZ vs. SH: -15.7%
Mgmt & above
BJ vs. SH: -8.5%
GZ&SZ vs. SH: -19.1%
Comparison by city – ManufacturingAnnual Total Cash - Actual in 1st Tier cities
Source: 2012 Mercer China TRS – Guangdong All Industries OManufacturing
38MERCER
0
200
400
600
800
1,000
1,200
40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60
Position Class
Ann
ual T
otal
Cas
h (T
hous
and
RM
B p
er a
nnum
)
Guangzhou Shenzhen Dongguan
Comparison by city – ManufacturingAnnual Total Cash - Actual in Guangdong
Source: 2012 Mercer China TRS – Guangdong All Industries OManufacturing
Staff
SZ vs. GZ: -0.2%
DG vs. GZ: -10.1%
Prof
SZ vs. GZ: -3.6%
DG vs. GZ: -10.2%
Mgmt & above
SZ vs. GZ: -7.0%
DG vs. GZ: -10.3%
Overall
SZ vs. GZ: -3.8%
DG vs. GZ: -14.5%
39MERCER
0
200
400
600
800
1,000
1,200
40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60
Position Class
Ann
ual T
otal
Cas
h (T
hous
and
RM
B p
er a
nnum
)
Guangzhou&Shenzhen 2nd Tiers
Staff
2nd vs. GZ&SZ: -14.5%
Prof
2nd vs. GZ&SZ: -13.2%
Mgmt & above
2nd vs. GZ&SZ: -11.9%
Comparison by city – ManufacturingAnnual Total Cash - Actual in Guangdong
Source: 2012 Mercer China TRS – Guangdong All Industries OManufacturing
Overall
2nd vs. GZ&SZ: -13.1%
40MERCER
0 200 400 600 800 1,000 1,200 1,400404142434445464748495051525354555657585960
ThousandsSource: 2011 & 2012 Mercer China TRS – Guangdong All Industries Office
Year over year comparison 2012 vs. 2011 -Guangdong All Industries – Office (Annual Total Cash – Actual)
Staf
f Pr
ofM
gmt
Exec
utiv
e
+9.0%2011 vs. 2010
+7.5%2012 vs. 2011
+3.0%2010 vs. 2009
MovementYear
20112012
P25 Med P75
Position Class
41MERCER
0 200 400 600 800 1,000 1,200 1,400404142434445464748495051525354555657585960
Thousands
Year over year comparison 2012 vs. 2011Guangdong All Industries – Manufacturing (Annual Total Cash – Actual)
Source: 2011 & 2012 Mercer China TRS – Guangdong All Industries Manufacturing
+9.4%2011 vs. 2010
+4.6%2012 vs. 2011
+7.1%2010 vs. 2009
MovementYear
Staf
f Pr
ofM
gmt
Exec
utiv
e
20112012
P25 Med P75
Position Class
42MERCER
How do we pay our new generation?Starting salary trend – Guangdong All Industries Office
Source: 2012 Mercer China TRS – Guangdong All Industries Office
Diploma University Master PHD
0
50,000
100,000
150,000
2011 2012 2011 2012 2011 2012 2011 2012
+14.8%+12.1%
+5.1%
+11.7%RMB
P75
P25
P50
43MERCER
How do we pay our new generation?Starting salary trend – Guangdong All Industries Manufacturing
Source: 2012 Mercer China TRS – Guangdong All Industries Manufacturing
0
50,000
100,000
150,000
2011 2012 2011 2012 2011 2012 2011 2012
+17.0%+9.5%
+5.0%
+20.2%
RMB
Diploma University Master PHD
P75
P25
P50
44MERCER
How do we pay our junior and experienced employees?Comparison of 2-year and 3-year graduates –annual total cash median
0
50,000
100,000
Join when 2010 After 2 years
Join when 2010 72,174 68,832 65,331 61,964 54,364 54,021After 2 years 92,674 84,648 72,988 79,898 83,147 71,272
ENG Sales R&D HR FIN Admin
Source: 2009-2012 Mercer China TRS
0
50,000
100,000
150,000Join when 2009 After 3 years
Join when 2009 59,144 56,355 62,605 54,427 47,222 48,944After 3 years 94,147 85,420 104,480 101,534 98,893 76,854
ENG Sales R&D HR FIN Admin
RMB
RMB
+32% AVG=+29% +53%+29%+12%+23%+28%
+57% AVG=+72% +109%+87%+67%+52%+59%
22 33 11 44 66 5544 55 11 22 33 66
11 22 33 44 55 6611 22 55 44 33 66
Compound Annual Increase Rate:13.6%
Compound Annual Increase Rate:19.8%
45MERCER
0 200 400 600 800 1,000 1,200 1,400 1,600 1,800 2,000
47
48
49
50
51
52
53
54
55
56
57
58
59
60
Thousands
How do we pay the local plus? - OfficeLocal plus vs. local comparison—Annual Base Salary
Source: 2012 Mercer China TRS – Guangdong All Industries Office
Pro
fM
gmt
Exe
cutiv
e
Local PlusLocal
P25 Med P75
+51%Mgmt
+18%Executive
+61%Prof
Local Plus vs. LocalCareer Stream
46MERCER
0 200 400 600 800 1,000 1,200 1,400 1,600 1,800 2,000
47
48
49
50
51
52
53
54
55
56
57
58
59
60
Thousands
How do we pay the local plus? - OfficeLocal plus vs. local comparison—Annual Total Cash - Actual
Source: 2012 Mercer China TRS – Guangdong All Industries Office
Pro
fM
gmt
Exe
cutiv
e
Local PlusLocal
P25 Med P75
+53%Mgmt
+44%Executive
+64%Prof
Local Plus vs. LocalCareer Stream
47MERCER
0 200 400 600 800 1,000 1,200 1,400 1,600 1,800 2,000
48
49
50
51
52
53
54
55
56
57
58
59
60
Thousands
How do we pay the local plus? - ManufacturingLocal plus vs. local comparison—Annual Base Salary
Source: 2012 Mercer China TRS – Guangdong All Industries Manufacturing
Pro
fM
gmt
Exe
cutiv
e
Local PlusLocal
P25 Med P75
+60%Mgmt
+54%Executive
+66%Prof
Local Plus vs. LocalCareer Stream
48MERCER
0 200 400 600 800 1,000 1,200 1,400 1,600 1,800 2,000
48
49
50
51
52
53
54
55
56
57
58
59
60
Thousands
How do we pay the local plus? - ManufacturingLocal plus vs. local comparison—Annual Total Cash - Actual
Source: 2012 Mercer China TRS – Guangdong All Industries Manufacturing
Pro
fM
gmt
Exe
cutiv
e
Local PlusLocal
P25 Med P75
+57%Mgmt
+60%Executive
+53%Prof
Local Plus vs. LocalCareer Stream
49MERCER
0%
10%
20%
30%
40%
50%
60%
Perc
enta
ge
Auto 17.7% 18.2% 20.9% 19.4% 21.2% 23.5% 19.9%Chemical 15.3% 15.9% 20.9% 18.6% 22.3% 22.9% 19.3%Consumer 15.3% 15.2% 20.5% 18.2% 22.7% 24.6% 19.8%Hi-Tech 14.0% 14.0% 19.0% 17.0% 21.0% 24.0% 17.0%Pharmaceutical & MD 15.4% 17.8% 52.6% 21.3% 40.9% 29.2% 21.9%All Industries Office 14.0% 15.0% 19.0% 17.0% 20.0% 23.0% 18.0%All Industries Manufacturing 12.0% 13.0% 17.0% 17.0% 20.0% 20.0% 17.0%
Para-Prof - White Collar
Prof - Non Sales Prof - Sales Mgmt - Non
Sales Mgmt - Sales Executive Overall
Source: 2012 Mercer China Total Remuneration Survey
2012 prize for performanceAverage variable bonus as percentage of base salary
3 months payment
2 months payment
50MERCER
2012 pay mix policyAll industries - Office
Source: 2012 Mercer China TRS – Guangdong All Industries Office
80%
84%
87%
20%
25%
16%
30%
13%
13%87%
70%
75%
0% 20% 40% 60% 80% 100%
Executive
Mgmt - Sales
Mgmt - Non Sales
Prof - Sales
Prof - Non Sales
Para-Prof - WhiteCollar
Guaranteed Cash Variable Cash
51MERCER
2012 pay mix policyAll industries - Manufacturing
Source: 2012 Mercer China TRS – Shanghai All Industries Manufacturing
80%
84%
87%
87%
20%
25%
16%
26%
13%
12%
13%
88%
74%
75%
0% 20% 40% 60% 80% 100%
Executive
Mgmt - Sales
Mgmt - Non Sales
Prof - Sales
Prof - Non Sales
Para-Prof - White Collar
Para Prof - Blue Collar
Guaranteed Cash Variable Cash
52MERCER
Talent market reflect economy2011 hiring intention in next 3 and 12 months
74%
83%
86%
86%
82%
83%
92%
24%
15%
14%
14%
15%
17%
8%
65%
76%
86%
79%
64%
78%
87%
31%
21%
14%
18%
31%
22%
13%
1%
1%
4%
1%
5%
2%
0% 20% 40% 60% 80% 100%
All Industries -
All Industries - Office
Pharmaceutical
Hi-Tech
Consumer
Chemical
Auto
All Industries -Manufacturing
Source: 2012 Mercer China Total Remuneration Survey
Hiring intention in next 12 months: AddingHiring intention in next 3 months: ReducingNo ChangeAdding ReducingNo Change
53MERCER
Talent market reflect economy: hiring intention shrinks in 20122012 hiring intention in next 3 and 12 months
57%
68%
82%
79%
77%
61%
75%
39%
27%
16%
19%
20%
33%
20%
4%
2%
5%
50%
61%
77%
74%
55%
53%
65%
43%
33%
23%
18%
41%
42%
29%
8%
5%
5%
4%
3%
2%
5%
7%
6%
6%
0% 20% 40% 60% 80% 100%
All Industries -
All Industries - Office
Pharmaceutical
Hi-Tech
Consumer
Chemical
Auto
All Industries -Manufacturing
Source: 2012 Mercer China Total Remuneration Survey
Hiring intention in next 12 months: AddingHiring intention in next 3 months: ReducingNo ChangeAdding ReducingNo Change
54MERCER
5%
10%
15%
20%
25%
Auto 7.0% 9.8% 11.4% 10.5% 11.7% 14.6% 15.1%Chemical 10.6% 11.7% 10.9% 8.7% 6.9% 9.5% 10.6%Consumer 11.6% 14.3% 15.6% 15.0% 13.8% 18.9% 17.3%High-Tech - GD 12.0% 13.6% 15.3% 14.6% 8.7% 14.6% 15.1%Pharmaceutical & Medical Device 17.1% 18.8% 14.6% 16.6% 15.2% 18.7% 16.9%GD All Industries - Office 15.9% 13.5% 14.9% 13.7% 12.1% 13.5% 16.4%GD All Industries - Manufacturing 17.1% 18.7% 23.4% 22.0% 16.6% 20.5% 20.2%
2005 2006 2007 2008 2009 2010 2011
Turnover drops in 2012 first halfVoluntary staff turnover rate across years
Source: 2006-2012 Mercer China Total Remuneration Survey
10.5%13.6%
8.5%8.1%7.9%10.7%8.9%8.5%9.0%11.7%5.3%5.7%7.5%9.0%
2012First Half
2011First Half
Half year comparison
55MERCER
4%
6%
8%
10%
Auto 8.6% 7.1% 8.4% 9.7% 9.4% 9.3%Chemical 9.6% 6.0% 8.2% 9.1% 9.4% 9.1%Consumer 9.2% 6.8% 7.9% 8.6% 8.8% 9.1%High-Tech 8.7% 5.7% 8.2% 8.9% 8.7% 8.7%Pharmaceutical & MD 8.4% 8.3% 8.4% 8.8% 9.3% 9.9%All Industries Office 9.3% 6.7% 7.5% 9.0% 9.1% 9.0%All Industries Manufacturing 8.7% 6.8% 8.1% 9.0% 8.9% 8.7%
2008 2009 2010 2011 2012 (E) 2013 (F)
Salary increases rate from 2008 to 2013Comparison across industries
Source: 2008-2012 Mercer China TRS
56MERCER
Salary increase rate by career levelAll Industries - Office
9.2%9.4%9.3%Mgmt - Non Sales
9.0%9.1%9.0%Overall
9.1%9.3%9.3%Para-Prof – WhiteCollar
9.1%9.4%9.2%Prof - Non Sales
9.2%9.3%9.3%Prof - Sales
9.2%9.6%9.4%Mgmt - Sales
8.8%8.9%9.1%Executive
2013(Forecast)
2012(Actual/Estimate)
2011(Actual)
Source: 2012 Mercer China TRS – Guangdong All Industries Office
57MERCERSource: 2012 Mercer China TRS – Guangdong All Industries Manufacturing
Salary increase rate by career levelAll Industries - Manufacturing
10.0%10.2%10.6%Para-Prof – BlueCollar
8.8%9.0%9.0%Mgmt - Non Sales
8.7%8.9%9.0%Overall
8.8%9.2%9.1%Para-Prof – WhiteCollar
8.9%9.3%9.4%Prof - Non Sales
8.9%9.0%8.9%Prof - Sales
8.9%9.3%9.0%Mgmt - Sales
8.5%8.5%8.5%Executive
2013(Forecast)
2012(Actual/Estimate)
2011(Actual)
58MERCER 58
Driving Successto next Olympic CycleHow to be Successful?Running business in China is like running the Marathon
Endogenous Factors
EffectiveMechanisms
ExternalEnvironment
Benefits Survey Results Sharing
MERCER
Typical benefit items
Medical
Medical
Life Insurance
Life Insurance
Working DurationWorking Duration
Flexible
BenefitsFlexible
BenefitsLoansLoansLong Term Incentive
Long Term Incentive
Allowance
AllowanceWork/Life
BalanceWork/Life
Balance
TrainingTrainingLeaves and Holidays
Leaves and Holidays
HousingHousing Car and
TransportationCar and
Transportation
61MERCER
Big evolution of China benefit survey
• Over 450 unique participants in 2012
• Multi-industries
• Delivered by key locations
• Rolling database
62MERCER
4%14%16%
39%51%
57%58%60%
64%79%
84%86%
91%94%
0% 20% 40% 60% 80% 100%
Flexible benefits
Club membership
Supplementary retirement
Supplementary housing
Long-term incentives plans
Car
Education assistance
Overtime meal subsidy
OT transportation subsidy
Paid sick leave
Allowance & perquisites
Life /PA insurance
Supplementary medical
Annual leave
Market prevalence of benefit items
Common Benefits
Differentiated Benefits
Data source: 2012 Mercer Benefit Survey (All Industries)
Must Have Benefits
63MERCER
Supplementary healthcare benefits
10%
21%
41%
71%
74%
89%
89%
98%
0% 20% 40% 60% 80% 100%
Dental
Hospitalization Subsidy
Public Pool
Maternity
Critical Illness
Inpatient
Outpatient
Medical Check-up
Healthcare
Preventive
Treatment
Cosmetics
Data source: 2012 Mercer Benefit Survey (All Industries)
64MERCER
Common benefit coverage for healthcare benefits
Outpatient
Inpatient
Maternity
MedicalCheck-up
Critical Illness
• Reimbursement rate: 90%-100%• Annual combined limit with inpatient: RMB 20,000
• Reimbursement rate: 100%• Annual combined limit with outpatient: RMB 20,000
•100% reimbursement with annual limit of RMB 8,000
• Typically offered once a year• Amount normally is RMB 350
• Lump sum payment of RMB 100,000
Medical Check-up
Medical Check-up
Outpatient
Inpatient
MaternityCritical Illness
Healthcare
Data source: 2012 Mercer Benefit Survey (All Industries)
65MERCER
Group life and personal accident insurance
Personal Accident Insurance
• 86% of companies provide
• Most are through commercial insurance
• Sum assured:• Fixed amount• Multiples of employee
monthly basic salary
Insurance
Term Life
• 71% of companies provide
• Most are through commercial insurance
• Sum assured:• Fixed amount• Multiples of employee
monthly basic salary
Data source: 2012 Mercer Benefit Survey (All Industries)
66MERCER
Supplementary retirement planNot common yet in China market
• Most are defined contribution (DC) plan• Employer contribution: 4% - 8% of employee monthly basic salary• Employee contribution: 1% - 4% of employee monthly basic salary• Some companies introduce matching mechanism
• Step vesting is common
• Normally started from 3 years of service with 20%, fully vested in 7 years of service
• Enterprise Annuity (EA) and group pension insurance product are common
• Retirement, death & disability in service, termination are common
• Some companies introduce in-service withdrawal feature to increase plan attraction
Contribution Level
Vesting Schedule
Operation Platform
Benefit Commencement
Retirement
Data source: 2012 Mercer Benefit Survey (All Industries)
67MERCER
Other common benefits in an innovative way
Car benefit Education assistance
Meal Allowance Transportation Allowance
Annual Leave Sick Leave
Others
Data source: 2012 Mercer Benefit Survey (All Industries)
Benefits Market Trend
69MERCER
Benefit practice between local package and local plus package
Leave Arrangements
Life Insurance
Medical
Prevalent Highly Prevalent
Life insurance and Leave Arrangements
Medical insurance
Not Common
Local Package
Local PlusPackage
70MERCER
Benefit practice between local package and local plus package
Relocation Assistance
Child Education Assistance
Housing
Local Package
Local PlusPackage
Prevalent Highly PrevalentNot Common
71MERCER
Social insurances for foreigners in China
New Social Security Law: 1 July 2011 Foreigners are subject to China social insurance
Beijing
Shenzhen
Guangzhou
Suzhou
Xiamen
Chongqing
Tianjin
Tianjin
72MERCER
<
Eligibility
Contribution
Withdrawal Condition
Insurance Product
Fee Structure
Investment Return
Operation Mode
Tax deferred pension productProduct features
Product Feature
73MERCER
Flexible benefit is a trend Employees have different benefits needs during different life stages
Enter Workforce
Marriage
Parenthood
Children leave home
Retirement
Start Family
20 25 30 35 40 45 50 55 60
•Cash•Vacation•Car•Career - Training
• Life & Medical• House• Career Progression• Work/Life Balance
•Pension•Medical•Work/Life Balance•Children’s College
74MERCER
Key take-aways
• Everyone you compete with covers the basics
• Talent and budget issues require a fresh look at what you do
• There is no one-size-fits-all answer
• A benefits program is a success if:– Driven by real need/sense of value for both employer and
employee– Does not cost the employer too much, now and in the
future
• Communication is the key