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Page 1: 0( *%$./#1/#2&3&/4)5%4%#$/#2&!#!%)$+&67&8&9:;?& · 2011-11-03 · !"#$#%&’()%*+,#-’%."’*.#%*/#01#"* 2)3#45#"*678*69::*;

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BC!DEE4'%'F0%F&B#G%03#"$0&HI'4!G$J%,* :*

Managing the university campus

opportunities of a crisis

Alexandra den Heijer, MSc PhD

Faculty of Architecture, TU Delft, Netherlands

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Page 2: 0( *%$./#1/#2&3&/4)5%4%#$/#2&!#!%)$+&67&8&9:;?& · 2011-11-03 · !"#$#%&’()%*+,#-’%."’*.#%*/#01#"* 2)3#45#"*678*69::*;

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BC!DEE4'%'F0%F&B#G%03#"$0&HI'4!G$J%,* 6*

Aankondiging in Aula

Found a ‘new’ building

within 10 days sustainable

= re-use ASSIGNMENT: relocate 3300 students and > 800 employees DEADLINE: renovate 32.000 m2< 6 months + new construction 4.000 m2 < next 6 months

Page 3: 0( *%$./#1/#2&3&/4)5%4%#$/#2&!#!%)$+&67&8&9:;?& · 2011-11-03 · !"#$#%&’()%*+,#-’%."’*.#%*/#01#"* 2)3#45#"*678*69::*;

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BC!DEE4'%'F0%F&B#G%03#"$0&HI'4!G$J%,* T*

Project group representing

-! policy makers:

board of executives -! dean

-! controllers

-! users -! architects that

have known the

faculty for years

1. professors &

professionals

2. all parties

have studied or worked at

faculty

Foto’s bezoek Julianalaan

What we started with in June 2008!

Facts 150 participating companies 25 consultancy / architecture firms 350 construction workers on site 800 orders 15 km sprinkler / 5500 sprinklers 30.000 litres paint 220 km data cables 5200 wall outlets

Page 4: 0( *%$./#1/#2&3&/4)5%4%#$/#2&!#!%)$+&67&8&9:;?& · 2011-11-03 · !"#$#%&’()%*+,#-’%."’*.#%*/#01#"* 2)3#45#"*678*69::*;

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Undergraduates < 4 months after fire

Project ready < 1 year

strategic

policy makers

functional

users

controllers

financial

technical

managers

physical

focus on university focus on real estate

str

ate

gic

o

pe

ratio

na

l

campus decision

Managing the university campus

dean

construction architect facilities manager

controller

ICT

communication academic

+ program

professor + project

leader

architect

project managers

procurement !"#$%#$&*

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'I(30&H["#,'&#.8*%)%[&#""0&)"0',*I)%I#!&$J*&

Challenge the future Delft University of Technology

42.000 m2 ]#,,G,'"*)\I#*$!'I#*0%*),.*5G0,.0%F*Q*'3#"'F#*)IIG!'%IH*"'&#*:^_*

Page 5: 0( *%$./#1/#2&3&/4)5%4%#$/#2&!#!%)$+&67&8&9:;?& · 2011-11-03 · !"#$#%&’()%*+,#-’%."’*.#%*/#01#"* 2)3#45#"*678*69::*;

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John 1,0 Dion 0,8

Gerard 1,0 (0,8)

Fred 1,0 Loes 0,6

Eva-C. 1,0

Monika 0,3 + Fridjof 0,4 (+)

Barbara 0,8

Erwin 1,0 Steffen 1,0

Guido 1,0 Jeroen B. 0,8

Marie-Therese 0,4 Andre 0,6

Everaert 0,5

Koos 1,0 (0,8)

SECRETARIAAT - Angie

- Anuschka - Laura

- Shanti

Ceciel 0,9

Marja 0,8 Jildou 0,9

11th floor – 13.5 m2 usable floor area / fte

D2IR-lab” - 5x student

MSc-lab - 50%

Leentje 1,0 Ellen 1,0

Louis 1,0 Ezra 1,0

Peter-Paul 1,0 Ruud B. 1,0

Rein dG 0,4 Casper 0,2

Stojanovic

Hans W. 0,8

Ada 0,8

Clarien 0,8 + UD Housing

Management

Wout 1,0 (0,8) Ineke 0,6

32.000 m2

Design the building as a city – reduce footprint (-15%), more shared / public space

•!Glass house 1

GOALS ORGANISATION

1.! Community building

2.! More effective support of education, research & management

3.! Creating the place to meet

4.! Stimulate social interaction & intellectual interaction

5.! Flexible use of facilities

6.! Sustainable

Private ! Public space Contextual Concept: Connectivity and variety

Page 6: 0( *%$./#1/#2&3&/4)5%4%#$/#2&!#!%)$+&67&8&9:;?& · 2011-11-03 · !"#$#%&’()%*+,#-’%."’*.#%*/#01#"* 2)3#45#"*678*69::*;

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BC!DEE4'%'F0%F&B#G%03#"$0&HI'4!G$J%,* V*

UU-4 RU-1 RUG-3 TUD-3 RUG-2 UU-5 RUG-5 EUR-2

Utrecht / UU Nijmegen / RU Groningen / RUG Delft / TUD Groningen / RUG Utrecht / UU Groningen / RUG Rotterdam / EUR

WU-2 TUE-4 UT-1 UT-3 WU-1 EUR-1 TUD-1 TUE-2

Wageningen / WU Eindhoven / TUE Enschede / UT Enschede / UT Wageningen / WU Rotterdam / EUR Delft / TUD Eindhoven / TUE

RUG-4 LEI-1 UvA-1 TUD-2 UT-2 VU-2 RUG-6 LEI-2

Groningen / RUG Leiden / LEI Amsterdam / UvA Delft / TUD Enschede / UT Amsterdam / VU Groningen / RUG Leiden / LEI

UU-3 VU-1 UvT-1 UM-2 WU-3 EUR-3 RUG-1 UM-3

Utrecht / UU Amsterdam / VU Tilburg / UvT Maastricht / UM Wageningen / WU Rotterdam / EUR Groningen / RUG Maastricht / UM

RU-2 UvA-2 UU-1 TUE-1 UU-2 UM-1 TUE-3 TUD-4

Nijmegen / RU Amsterdam / UvA Utrecht / UU Eindhoven / TUE Utrecht / UU Maastricht / UM Eindhoven / TUE Delft/TUD

Campus of the future: - sustainable solutions -! CO2 neutral campus (photo: Wageningen)

]'4!G$*)<*&B#*<G&G"#D*[*,#I&G"#*B',,$*Q*)%,H*&)*$B'"#*;!B)&)D*`a*+4$&#".'4A**

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Campus of the future: - creating the place to meet (photo: Delft)

Page 7: 0( *%$./#1/#2&3&/4)5%4%#$/#2&!#!%)$+&67&8&9:;?& · 2011-11-03 · !"#$#%&’()%*+,#-’%."’*.#%*/#01#"* 2)3#45#"*678*69::*;

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& & &VOGWP<F&:X&SWGEB&6P;<BCP:C&HB>PD;?&

La Chaise&Screen,Charles&Ray Eames, 1948

Armchair, Ib Kofod-Lar-sen, ± 1950

LCM, Charles&Ray Eames, 1945 LCW, Charles&Ray Eames, 1945 Stool 60, Alvar Aalto,1933

Low Table Set, Frank Gehry,1972

LTR Table, Charles&RayEames, 1950

Revolt chair, Friso Kramer,1953

MedaMorph, Alberto Meda,2006

MedaPro+, Alberto Meda,1998

Chair, W.H. Gispen, 1929-1930

Metal Side Table,Ronan&Erwan Bouroullec,

Daybed, George Nelson, 1948 Nelson Tables, GeorgeNelson, 1960

Chair, unknown,1900-1910

EA108, Charles&Ray Eames,1958

Folding chair Dafne, RinaldiGastone, 1980

EA124, Charles&Ray Eames,1958

Elephant Stool, Sori Yanagi,1954

Armchair, G. Th Rietveld,1927

Elliptical Table ETR, Charles&Ray Eames, 1951 Gueridon, Jean Prouvé, 1949 Fauteuil, N.K. Roerichl,1904

EM Table, Jean Prouvé, 1950

Freeform Sofa, Isamu Noguchi, 1946 Armchair, Han Pieck, 1946-1948 Joyn, Ronan&Erwan Bouroullec, 200244 45

source: BK city guide – see http://www.bk.tudelft.nl/bkcity - photos & furniture by VITRA - http://www.vitra.com

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the academic workplace

place ! building ! city

one territorial office workplace ! many non-territorial places

Page 8: 0( *%$./#1/#2&3&/4)5%4%#$/#2&!#!%)$+&67&8&9:;?& · 2011-11-03 · !"#$#%&’()%*+,#-’%."’*.#%*/#01#"* 2)3#45#"*678*69::*;

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FUNCTION MIX – campus of the future

ACADEMIC: EDUCATION &

RESEARCH

RETAIL & LEISURE

RELATED BUSINESS

RESIDENTIAL

INFRASTRUCTURE

one workplace ! many workplaces

2011: “To share or not to be!”

ORGANISATIONAL LEVELS / potential partners for shared use, management and/or ownership

global continental national regional local university faculty department section individual

world Europe Netherlands region city campus building zone subzone place

PHYSICAL SCALES / resources to accommodate the required campus functions

ACADEMIC FUNCTIONS • EDUCATION & RESEARCH

RESIDENTIAL FUNCTIONS

RETAIL & LEISURE FUNCTIONS

RELATED BUSINESS FUNCTIONS

INFRASTRUCTURE FUNCTIONS

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Amsterdam Enschede

Eindhoven

Delft

Groningen

Nijmegen

Maastricht

Leiden

Tilburg

Rotterdam

Wageningen Utrecht

Heerlen

$& ,&

$&

$&

9* ^9* :99**N4*

Köln

Dortmund

Frankfurt

Hannover

Hamburg

Brussels

Lille

Paris

London

Cambridge

Oxford

Appendix I

Dutch university campuses Erasmus University Rotterdam

Leiden University

Open Universiteit

Radboud University Nijmegen

University of Groningen

Delft University of Technology

Eindhoven University of Technology

Maastricht University

University of Twente

Utrecht University

University of Amsterdam

Tilburg University

Vrije Universiteit Amsterdam

Wageningen University

EUR

LEI

OU

RU

RUG

TUD

TUE

UM

UT

UU

UvA

UvT

VU

WU

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!,4)A+&!&!"*)"*,$%&*%,5&%+$,$%&4,#,2%4%#$&6!*%4?&

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competitive advantage

productivity

profitability

sustainable development

!#"<)"4'%I#*I"0&#"0'*G%03#"$0&H*

6*$I#%'"0)$D*

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:J*0%3#$&*0%*I'4!G$*!*B0FB*I'!0&',*I)$&$*!*'&*I)$&*)<*"#$)G"I#$*#.GI'()%*p*"#$#'"IB*

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*

04!'I&*)<*I'4!G$*)%*sc%'%I0',*$G$&'0%'50,0&HR*

strategic

policy makers

functional

users

controllers

financial

technical

managers

physical

focus on university focus on real estate

str

ate

gic

o

pe

ratio

na

l

campus decision

Managing the university campus

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Strategic

Policy makers

Functional

Users

Controllers

Financial

Technical managers

Physical m2

UU-4 RU-1 RUG-3 TUD-3 RUG-2 UU-5 RUG-5 EUR-2

Utrecht / UU Nijmegen / RU Groningen / RUG Delft / TUD Groningen / RUG Utrecht / UU Groningen / RUG Rotterdam / EUR

WU-2 TUE-4 UT-1 UT-3 WU-1 EUR-1 TUD-1 TUE-2

Wageningen / WU Eindhoven / TUE Enschede / UT Enschede / UT Wageningen / WU Rotterdam / EUR Delft / TUD Eindhoven / TUE

RUG-4 LEI-1 UvA-1 TUD-2 UT-2 VU-2 RUG-6 LEI-2

Groningen / RUG Leiden / LEI Amsterdam / UvA Delft / TUD Enschede / UT Amsterdam / VU Groningen / RUG Leiden / LEI

UU-3 VU-1 UvT-1 UM-2 WU-3 EUR-3 RUG-1 UM-3

Utrecht / UU Amsterdam / VU Tilburg / UvT Maastricht / UM Wageningen / WU Rotterdam / EUR Groningen / RUG Maastricht / UM

RU-2 UvA-2 UU-1 TUE-1 UU-2 UM-1 TUE-3 TUD-4

Nijmegen / RU Amsterdam / UvA Utrecht / UU Eindhoven / TUE Utrecht / UU Maastricht / UM Eindhoven / TUE Delft/TUD

strategic

goals to support, quality ambitions

functioneel

users,

satisfaction, mix of

functions / spaces

costs, benefits,

value

financial

m2, condition.

location, quality

physical

campus

management

competitive advantage

productivity

profitability

sustainable development

!#"<)"4'%I#*I"0&#"0'*G%03#"$0&H*ADDING VALUE

controlling risks

decreasing costs

increasing real estate value

1

4

2

REAL ESTATE PROJECTS

(INPUT)

# users involved

types of m2

budget in euros

quality ambition

CREM

supporting user activities

increasing user satisfaction

increasing flexibility

reducing footprint 3

5

6

7

supporting image

supporting culture

stimulating innovation

stimulating collaboration

improving quality of place 8

9

10

11

12

Profitability

Sustainable development

Competitive advantage

Productivity

PERFORMANCE (OUTPUT)

PERFORMANCE (OUTPUT)

through strategic goals

through functional goals

through financial goals

through physical goals

strategic goals:

•! increase competitive

advantage (image)

•! stimulate

collaboration

between different

user groups

•! change culture

functional goals:

•! higher productivity

•! better match for

user activities

•! higher quality of the

working

environment

strategic

policy makers

functional

users

controllers

financial

technical

managers

physical

focus on university focus on real estate

str

ate

gic

opera

tional

campus

decision

Changing the academic workplace

financial goals

•! reduce risks

•! reduce costs

•! increase value

physical goals:

•! reduce the

footprint

•! reduce CO2

emission

strategic

dean

functional

financial

physical

department chairman

executive board

public authorities

building users

specific users

campus users

city population

department finance

finance & control faculty

finance & control university

economic department

spatial department

portfolio managers

project managers

specific managers

campus management information

university output

•! diplomas

•! degrees

•! publications

•! citations

•! Patents

•! knowledge workers

(alumni)

users

•! students

•! academic staff

•! support staff

•! city inhabitants

related to university

•! visitors related to

university

pri

mary

pro

cesses:

ed

ucati

on

, re

searc

h, kn

ow

led

ge v

alo

risati

on

space use, quality of space

competitive

advantage

productivity

profitability

sustainable

development

•! attractiveness

of city or region

•! university rankings

•! reputation of faculty

& departments

•! market share of

student enrolment

•! technical condition

•! m2 land property

•! m2 buildings

•! m2 per space type

•! carbon footprint

university per m2

•! carbon footprint city

•! m2 per user group

•! energy use per user

•! carbon footprint per user

•! quality of place: cultural, sports,

cafes and restaurants

•! accessibility: parking, public

space, infrastructure

•! local land prices

•! local rent levels

•! total costs of

ownership per m2

•! land value

•! replacement costs

per type of m2

•! maintenance costs

per m2

•! energy costs

per m2

economics: matching goals - resources

co

sts

& b

en

efi

ts o

f p

hysic

al re

so

urc

es

•! output per m2

•! occupancy rates

•! frequency rates

•! user satisfaction

•! users per m2

•! required function mix

•! required quality level

knowledge base

•! knowledge workers, alumni

•! diversity in urban population:

age, education, culture, lifestyle

•! student housing in units

•! hotel rooms, short stay apartments

•! housing for staff

economic base

•! value of university as employer

•! economic spin-off: GDP, start-ups

•! attractiveness city for businesses

•! purchasing power of users and

visitors related to university

•! costs of ownership / total costs

Page 15: 0( *%$./#1/#2&3&/4)5%4%#$/#2&!#!%)$+&67&8&9:;?& · 2011-11-03 · !"#$#%&’()%*+,#-’%."’*.#%*/#01#"* 2)3#45#"*678*69::*;

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Follow me on Twitter: @alexandra_dh

More about case BK city & book

“Managing the university campus”:

http://managingtheuniversitycampus.nl