ABHISHEK SINGHM: 8130955706Email: abhishek.singh190988@gmail.com

Objective

To be professionally associated with an esteemed organization with an objective to accept challenges and utilize my skills responsibly to work hard towards achieving the goals of the organization and my growth within organization

Professional Summary

5+ years of extensive work experience in Middleware and OS Administration in IT Infrastructure industry.

Experience in Retail, Bio-Fore, Banking & Finance and Logistics providing on demand support to multiple domains.

Strong experience in requirement analysis, solution design and implementation, application deployment and management, admin support in development and testing phase.

Diagnostic and troubleshooting skills in middleware applications. Knowledge of Software Development Life Cycle (SDLC). Able to work under pressure, use own initiative and motivation to meet deadlines and

set priorities. Team player who works well with people at all levels. Pro-active, flexible, enthusiastic and results driven. Attention to detail and accuracy. Mentoring new joiners. Capture and track actions assigned via meetings and e-mails to ensure they are

completed in a timely manner.

Skills

Strong experience in IT production support and development environment. Capable in making proper decisions under pressure. Outstanding ability to make timely, sound decisions by taking into account several

sources of information. Strongly innovative and able to identify and implement ideas for making

improvements within existing processes. Excellent interpersonal skills: able to develop and maintain strong relationships with

other teams and team members including engineering, development, and support. Excellent verbal and written communication skills.

Technical Knowledge

Progress Sonic-ESB Message Queue

Administrating and working on L2/L3 task on project/account level, along with Sonic Development team

Up-gradation of ESB-Containers and brokers Understanding of JAVA and analysis of java scripts/errors/xml MQ monitoring on Data Transmission by Progress Message Manager (On Queue and

Broker level) Creation of queues and changing their attributes within cluster Setting up the new interfaces for defined business module used for different markets Operation activities for restart/Shutdown and checking of containers, brokers, queues,

and error/ESB container logs Backup and Recovering configurations files of broker/container various services Configuring the ESB processes, services and java based xml settings Resubmitting and resending of unprocessed data using JMS system

KNAPP – KiSoft WMS (WAREHOUSE MANAGEMENT SYSTEMS)

Up-gradation of KiSoft releases and builds on the application servers Up-gradation of KiSoft reports on the application servers used by the Market for data

movements. Up-gradation of KiSoft upgrade scripts for WMS servers and Citrix Build and configuration of new KiSoft application servers (Project level) Administrating the KiSoft and Sonic MQ connectivity and interface (Web information

system) Resolving issues related with KiSoft data stuck in Sonic Queues and business impact Up-gradation of KiSoft patch and WebGUI (IIS restart settings)

IBM WebSphere Message Queue

MQ Installation for different versions on Linux, AIX and Windows MQ monitoring on MQ objects using Qpasa and MQ Mon. Creation of MQ Queue Managers, queues, channels & processes. Good understanding and implementation of Distribution queuing (DQM) – Point to

Point communication in client-server model. Operation activities for restart and checking of Qmgrs, queues, channels and error

logs/FDC. MQ Triggering – Channel and Application Triggering Implementing SSL setup between 2 queue managers in DQM Setup Backup and Recovery Procedure using file system, MQ object definition and cold

restart. Implementing MQ Clustering Understanding of uncommitted transaction and recovery options

IBM WebSphere Message Broker

MB and Toolkit Installation on Linux and Windows Creating Broker, execution groups and simple message flows Create/Deploy BAR File (Code Deployment) Troubleshoot by checking server syslog for broker errors and tracing for problem

determination Usage of WMB Integration nodes Broker configuration and administration – Using MQSI commands and explorer

Work Experience

Total Experience : 5 Years 2 Months

1. Organization : Tata Consultancy Service (TCS)Designation: Assistant System EngineerDuration: 05/03/2012 – 04/06/2013

2. Organization: HCL Technologies Ltd.Designation: Senior AnalystDuration: 19/08/2013 – Present

ProjectsCurrent Project Name : Havi Logistics

Client of HCL Havi Logistics

Role Specialist

Organization HCL Technologies Ltd.

Duration May 2015 – Till date

Team Size 6

Trainings/Certification in progress

DEVELOPMENT LEADER COMPETENCE AND MICROSOFT AZURE – CLOUD COMPUTING

Environment Software Tools: Service Now, Putty CM, Sonic Management Console(SMC), KiSoft wms, Progress Message Manager, Remote Desktop Management(RDM),PowerShell, FileZilla Client/server interface, Total Commander O/s: Windows, HP-UX

Last Project Name : UPM

Client of HCL UPM- A Bio fore Company

Role Senior Analyst

Organization HCL Technologies Ltd.

Duration Oct 2013 – May 2015

Team Size 15

Environment Software Tools: Service Now (SNOW), Putty, WebSphere MQ, MB/IIB, Qpasa, RFHUtil, MQ Mon, FileZilla Client, smitty, Control M O/s: Windows, LINUX and AIX

Description:

MQ upgrades and Migration activities Incident Management/Resolution through SNOW-Service Now MQ objects monitoring and troubleshooting Supporting 24*7 on the Issues Indulging into team meetings and Discussions Working on Tasks/Request and change

Past Project Name : Northern Trust

Client of TCS Northern Trust – US Based Banking client

Role Assistant Systems Engineer (ASE)

Organization Tata Consultancy Services (TCS)

Duration Mar 2012 – Jun 2013

Team Size 30

Environment SoftwareTools: Service now, Remedy tools, VSphere client, money movement applications of Northern Trust like Intranet(AIX), Enterprise Invest One, Global Enterprise, QFAS, QEB, Reflection suiteO/s: Windows , Linux Other Tools: Mac and Citrix Xen Desktop

Description:

Infrastructure management and business analytics, end user computing services providing functional and technical support to the customers.

Involved in ITIL Processes to Design, analyze and evaluate the business, operational and/or systems processes and problems with the project team.

Experience in Resolving and handling the internal and external Partners and clients assisting them on issues and resolving them on calls, emails and remotely.

To understand, report and manage operational and compliance risk Experience in Metrics and measurement tracking Experience in handling the outages or network related issues and addressing them to the

appropriate teams Handled issues on windows, remote access (RSA), hardware and software issues, profile

management and trained in SCCM\SCOM

Education and Qualification

Degree University Year of Passing Aggregate

Bachelor of Technology Shri Ram Murti Smarak College of Engineering and Technology, Bareilly

2011 75%

Senior Secondary(Science)

Kendriya Vidhalaya, Bareilly 2006 72%

High School Air Force Senior Secondary School, Bareilly 2004 75%