alcovendas christina practicum

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On-the-JobTrainingPortfolio

College of TechnologyDiploma in Office Management

Technology with specialization in

Medical Office Practicum II

Republic of the Philippines

POLYTECHNIC UNIVERSITY OF THE PHILIPPINESQUEZON CITY CAMPUS

Tel no. 428-91-44

Alcovendas , Christina D.

________________________________________

TRAINEE


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Republic of the Philippines

POLYTECHNIC UNIVERSITY OF THE PHILIPPINESQUEZON CITY CAMPUS

Tel no. 428-91-44

A NARRATIVE REPORT ON THE JOB TRAINING

UNDERTAKEN AT

MED 101 Diagnostic Center

#74 Villongco St. Manggahan Brgy

Comm, Quezon City

A Report Submitted to the Faculty of

COLLEGE OF TECHNOLOGY

Polytechnic University of the Philippines

Quezon City Campus

In Partial Fulfillment of the Requirements for the

Diploma in Office Management Technology

Medical Office Practicum

Alcovendas, Christina D.

Name of Student

June 08, 2013

Date Submitted

2x 2 formalPicture

(corporate)


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POLYTECHNIC UNIVERSITY OF THE PHILIPPINES

Vision

Clearing the paths while laying new foundations to transform the Polytechnic University of

the Philippines into an epistemic community.

Mission

Reflective of the great emphasis being given by the country's leadership aimed at provid-ing appropriate attention to the alleviation of the plight of the poor, the development of

the citizens, and of the national economy to become globally competitive, the University

shall commit its academic resources and manpower to achieve its goals through:

1. Provision of undergraduate and graduate education which meet international stan-

dards of quality and excellence;

2. Generation and transmission of knowledge in the broad range of disciplines relevant

and responsive to the dynamically changing domestic and international environment;

3. Provision of more equitable access to higher education opportunities to deserving and

qualified Filipinos; and

4. Optimization, through efficiency and effectiveness, of social, institutional, and individual

returns and benefits derived from the utilization of higher education resources.

Philosophy

As a state university, the Polytechnic University of the Philippines believes that:

Education is an instrument for the development of the citizenry and for the enhance-

ment of nation building;

Meaningful growth and transformation of the country are best achieved in an atmos-

phere of brotherhood, peace, freedom, justice and a nationalist-oriented education im-

bued with the spirit of humanist internationalism.

Strategic Objective: 8-Point Agenda:1. Pursuing Academic Excellence through Disciplinal Integrity.

2. Embedding a Culture of Research

3. Insuring Transparency and Participatoriness in Giving Rewards and Sanctions

4. Modernizing and Upgrading of Physical Facilities, Equipment, Library, and Campus

Development

5. Academic Freedom

6. Institutionalizing Civil Society Engagement and Involved Extension Service Program

7. Assuring Transparency in Fiscal Responsibility

8. Assessing Institutional Processes and Reviewing Critically and Rationally the Organization

Shared Values

God-Fearing

Love for Humanity and Democracy

Collegiality

Integrity and Credibility

Transparency and Accountability

Passion for Learning

Humanist Internationalism


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I. ACKNOWLEDGMENT

First of all I would like to thank god for guiding me to think posi-

tive and gave me strength to finish this practicum.

The strong support of my boyfriend, who share his time and ef-

fort. And to my auntie Jing for giving expenses to use.

To all who supported me specially Ms. Lenny Cipriano, for al-

ways there to correct my sentence thank you so much. And also to

our professor Mrs. Sheryl Morales and all my classmate God bless

you guys' ALL IS WELL!!!

II. INTRODUCTION

MED101 Diagnostic Center at #74 Villongco St. BarangayCommonwealth Quezon City Headed by Mrs. Michelle R. Ayapana.

At first I didnt like to have my OJT at MED101 because it is a

normal and small clinic and I am not satisfied because I didnt

reach my expectation but as I looked at the brighter side I also

want to thanked the owner.

I learned a lot of lessons and gained a lot of experiences, like

on how to deal with the patient and how to treat them well, andother office work.


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III. COMPANY PROFILE

Name of Company: MED 101 Diagnostic Center

Address : #74 Villongco St. Brgy, Commonwealth Quezon City

Contact Number: 4277676

Contact Person: Asset A. Banares

Department/Division/Section: Laboratory SectionInclusive Dates of Training: April 29, 2013

Company Vision, Mission and Values

Vision

Our vision is to become one of the most reputable, respected and modern

in the medical industry.

Mission

To provide the public and private individual with affordable medical ser-

vices to address their medical needs. The company provides a one stop shop

diagnostic and polyclinic center with help of modern technology and courte-

ous, efficient and honest doctors.


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Pictures of the Company (physical structures)


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IV. OBSERVATIONS IN THE COMPANY

What I have observed at MED101 proper uniform, awareness on the en-

vironment and on time.

The strength and challenges of this company is that they encounter

some patient who shout with; but they handle with some kind of attitude be-cause it is normal to them , they just only gave a smile .

I think the best practice of this company is that how to handle and use

the machine ECG and ULTRASOUND.

My over-all observation in MED101 is clearly communicated to each

othervery dedicated to work and they give (3) chance to ask or correct

mistake .

V. PERIODIC REPORTS (daily, weekly, monthly)

What we do daily are the following: Releasing the result of a x-ray and ultrasound

Assisting the patient

Personal information of patient

What we do weekly are the following:

Filling Encoding

What we do monthly are the following: Auditing all net income

During my whole training in MED101 Diagnostic Center, I think the

problem/s that I have encountered is I gave a wrong information to the pa-

tient when they asking me if the doctor is already arrive, and I said yes but

he is not.


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Tasks performed were based on the diary checked and uploaded

Date Checked by the adviser:________________________

Total no. of hours 80 hours Signed by the Supervisor: __________________________Date:_______

Month: April 29, 13The following tasks were

performed:

Week No. 1 (Weekly)

Date:April-29-

13

Orientation and obser-vation at MED101

Releasing the result

for patient

Time In: 8:00am

Time Out: 5;00 pm

Hours Spent: 8hrs

Date:April-30-

13

Time In: 8:17 am

Time Out: 5:35pm;

Hours Spent: 8hrs

Date:

Time In:

Time Out:

Hours Spent:

Date:Time In:

Time Out:

Hours Spent:

Date:

Time In:

Time Out:

Hours Spent:

Date:

Week No.

Date:

Time In:

Time Out:

Hours Spent:

Date:

Time In:

Time Out:

Hours Spent:

Date:

Time In:

Time Out:

Hours Spent:

Date:

Time In:Time Out:

Hours Spent:

Date:

Time In:

Time Out:

Hours Spent:

Date:

VI. SUMMARY OF ACTIVITIES (Weekly)

Month: May 01,13The following tasks were

performed:

Week No. 2 (Weekly)

Date: May-01-13

Releasing the resultFor patient

Scan the document

Receiving the files

From ECG and write it on

the log book

Scan files

Encoding the all asset

for the moth of April to

May

Time In: 8:00amTime Out: 5:00pm

Hours Spent: 8hrs

Date: May-2-13

Time In: 8;15am

Time Out: 5:40pm

Hours Spent: 8hrs

Date: May -3-3Time In: 8:30am

Time Out: 6:00pm

Hours Spent: 8hrs

Date:

Time In:

Time Out:

Hours Spent:

Date:

Time In:

Time Out:

Hours Spent:

Date:

Week No. 3

Date: May-06-13 Encoding personal

data of patient before

printing

Print the result from Pi-

noy Laboratory

Filling the patient per-

sonal information

Receiving

Files from Pinoy

laboratory

Answering phone call


Xerox Answering the phone


get

Time In: 8:30am

Time Out: 5:25pmHours Spent: 8hrs

Date:May-07-13

Time In: 9:10am

Time Out: 6:10pm

Hours Spent: 8hrs

Date:May-08-13

Time In: 8:00am

Time Out: 5:00pm

Hours Spent: 8hrs

Date: May-09-13

Time In: 8:00am


Date: May-10-13

Time In: 8:10am

Time Out: 5:50pm

Hours Spent: 8hrs


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Total no. of hours 156 hours Signed by the Supervisor:________________________ Date:_______


Month: May 14-13The following tasks were

performed:

Week No. 4 (Weekly)

Date: May-14-13 Receiving

Assisting doctor

Encoding the personal

information of the pa-

tient

Encoding the result,

Xerox, writing on the en-

velope

Filling the request letter ,

personal record of pa-

tient

Xerox, receiving and re-

leasing result

Assisting the patient get

the body temperature,

weight and blood pres-

sure

Releasing result

Time In: 8:10am


Date: May-15-13

Time In: 8:10am

Time Out: 5:00pm

Hours Spent: 8hrs

Date: May-16-13

Time In: 8:00am

Time Out: 5:00pm

Hours Spent: 8hrs

Date: May-17-13

Time In: 9:10am

Time Out: 5:00pm

Hours Spent: 7hrs

Date:May-18-13

Time In: 9:30am

Time Out: 5:00pm

Hours Spent: 7hrs

Date:

Week No. 5

Date: May-20-13

Encoding the purchased

Filling record using al-

phabetical, arrange in

the cabinet

Cutting paper, encoding

the x-ray result

Releasing result and as-

sisting patient

Assisting patient, Xerox

Time In: 8:20am

Time Out: 5:00pm

Hours Spent: 8hrsDate: May-21-13

Time In: 8:10am

Time Out: 5:00pm

Hours Spent: 8hrs

Date: May-22-13

Time In: 8:00am

Time Out: 5:00pm

Hours Spent: 8hrs

Date: May-23-13

Time In: 8:00am

Time Out: 5:00pm

Hours Spent: 8hrs

Date:May-24-13

Time In: 8:10am

Time Out: 5:00pm

Hours Spent: 8hrs

Date:

Month: _________________The following tasks

were performed:

Week No. 6 (Weekly)

Date: May-25-13

Scan the book re-port, and sent it to

the mail

ECG and print the

result, Xerox

Assisting patient, get

the body tempera-

ture write it in per-

sonal information

patient

Encoding all ex-

penses and book

report

Filling all expense

recite To the log

book

Time In: 9:45am

Time Out: 5:00pm

Hours Spent: 7hrs

Date: May-28-13

Time In: 9:45am

Time Out: 5:00pm

Hours Spent: 7hrs

Date: May-29-13

Time In: 8:00am

Time Out: 5:00pm

Hours Spent: 8hrs

Date: May-30-13

Time In: 8:00amTime Out: 5:00pm

Hours Spent: 8hrs

Date: May-31-13

Time In: 8:00am

Time Out: 5:00pm

Hours Spent: 8hrs

Date:

Week No. 7

Date: June-02-13

Releasing and re-

ceiving result

Assisting patient, get

the urinary, Xerox

Print files, releasing

result

Assisting the patient,

get the urinary, re-

leasing X-ray result

Scan files, assisting

patient,

Time In: 8:00am

Time Out: 5:00pm

Hours Spent: 8hrs

Date: June-03-13

Time In: 8:00am

Time Out: 5:00pm

Hours Spent: 8hrs

Date: June-04-13

Time In: 8:00am

Time Out: 5:00pm

Hours Spent: 8hrs

Date: June-05-13

Time In: 8:00am


Date:June-06-13

Time In: 8:00am

Time Out: 5:00pm

Hours Spent: 8hrs

Date:


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Date Checked by the adviser:________________________

Total no. of hours 8 hours Signed by the Supervisor:_________________________ Date:_______

Month: June 7-2013The following tasks were

performed:

Week No. 8 (Weekly)

Date: June-07-13

Cutting paper, assist-

ing patient

Time In: 8:00am

Time Out: 5:00pm

Hours Spent: 8:00

Date:

Time In:

Time Out:

Hours Spent:

Date:

Time In:

Time Out:

Hours Spent:

Date:Time In:

Time Out:

Hours Spent:

Date:

Time In:

Time Out:

Hours Spent:

Date:

Week No. 2

Date:

Time In:

Time Out:

Hours Spent:

Date:

Time In:

Time Out:

Hours Spent:

Date:

Time In:

Time Out:

Hours Spent:

Date:

Time In:Time Out:

Hours Spent:

Date:

Time In:

Time Out:

Hours Spent:

Date:

Month: _________________The following tasks were

performed:

Week No. 3 (Weekly)

Date:

Time In:

Time Out:

Hours Spent:

Date:

Time In:

Time Out:

Hours Spent:

Date:

Time In:

Time Out:

Hours Spent:

Date:Time In:

Time Out:

Hours Spent:

Date:

Time In:

Time Out:

Hours Spent:

Date:

Week No. 4

Date:

Time In:

Time Out:

Hours Spent:

Date:

Time In:

Time Out:

Hours Spent:

Date:

Time In:

Time Out:

Hours Spent:

Date:

Time In:Time Out:

Hours Spent:

Date:

Time In:

Time Out:

Hours Spent:

Date:



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VII. SELF-ASSESSMENT

A. Skills and current technology learned/enforced:

Electrocardiogramis used to measure the rate and regularity of heartbeats, as well as

the size and position of the chambers, the presence of any damage to the heart, and

the effects of drugs or devices used to regulate the heart.

Ultrasound Machine A pregnancy ultrasound is an imaging test that uses sound waves

to see how a baby is developing in the womb. It is also used to check the female pel-

vic organs during pregnancy.

X-ray You've probably had an X-ray examination of some part of your body. Healthcare professionals use them to look for broken bones, problems in your lungs and ab-

domen, cavities in your teeth and many other problem.

B. Equipment, tools, testing apparatus handled (soft wares used included)

SCANNER

MS EXCEL

MS WORD

MS POWERPOINT

C. Strong points versus weak points

Always think positive Never give up like everybody told me, espe-

cially my family and friend who always there to cheer me up, I didn't ac-

cept rejected and failed I was being paranoid to think if they give other

opinion with my work.


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VII. SELF-ASSESSMENT

D. Best experiences on the job:

My best experiences in MED101 is when patients want to see their

baby using ultrasound its seems that they are very happy and excited its

hard to explain how happy they are, it doesn't matter to know if either a

boy or girl but the most important is the baby is healthy .

E. Evidence of Background preparation:

Faults committed (its causes and suggestion given by the supervisor)

On time after lunch, No red ball pen and listen carefully on transcription.

Asses BanarezRadiologist

Personal relationship (integration with the company, attendance and

punctuality, and commitment)

Comment from co-worker (at least 3 person

Person 1: Maintains good customers service relations, even under stress.

Signature over printed name: Hazel faith P. PinonglosCasher

Person 2: Cooperative and active to communicate with patients and staff.

Signature over printed name: Erlinda M. FernandezRadiologist

Person 3 : Show readiness and obligation to learn

Signature over printed name: Ruel GuillermoDoctor


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VIII. APPENDICES (please attached)A. Curriculum Vitae


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VIII. APPENDICES (please attached)B. OJT Endorsement Letter


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VIII. APPENDICES (please attached)C. OJT Training Memorandum


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VIII. APPENDICES (please attached)F. Final Evaluation Sheet


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VIII. APPENDICES (please attached)E. Trainees Personal Data


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VIII. APPENDICES (please attached)G. Copy Certificate of Completion


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VIII. APPENDICES (please attached)

J. Facilities, equipment, Tools handled (pictures)

X-Ray

MICROSCOPE


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K. OJT photos (minimum size 3R)Note: photo printed only (printing from CIS not allowed)


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K. OJT photos (minimum size 3R)Note: photo printed only (printing from CIS not allowed)


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M. URL of you blog/s

Which includes your resume and weekly diaries checked

alcovendas christina practicum

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