creating a better candidate experience in peoplesoft

@talemetry  

www.talemetry.com  

Crea/ng  a  Be3er  Candidate  Applica/on  Process  in  PeopleSo;    

Introduc*on  

James Thomas VP, Marketing Talemetry Twitter: @jthomas_44 Email: jthomas@talemetry.com

Speaker  

The  Talent  Problem  

Source:  2012  State  of  Recrui/ng  Survey,  Talent  Technology  Corp.  

WHAT  ARE  YOUR  ORGANIZATION’S  BIGGEST  RECRUITING  CHALLENGES?   (where  1  =  Easiest  and  3  =  Most  Difficult)  

Finding  good  candidates        2.49/3  

Lack  of  tasks        1.13/3  

Filling  posi/ons  fast        2.32/3  

Dedicated  hiring  managers        1.82/3  

Managing  applicants        1.68/3  

Sub-­‐par  job  descrip/ons        1.56/3  

Nego/a/ng  offers        1.51/3  

Contac/ng  candidates        1.48/3  

Scheduling  interviews        1.44/3  

Reading  resumes        1.43/3  

Finding  good  candidates  is  the  biggest  challenge  recruiters  face  

What  is  Candidate  Experience?  

The attitudes and opinions that people form while seeking to work for your

organization.!

Source: Non Sequitur, Wiley Miller

Why  Does  Candidate  Experience  Ma3er?  

The  Candidate  Experience  Awards  

CareerXroads  Candidate  Experience  Report  2012  

Mystery  Job  Seeker  

Charles  Brown  Marke/ng  Manager,  

The  Great  Pumpkin  Division  

Key  Findings:  Too  many  organiza/ons….      •  Provide  insufficient  informa/on  about  jobs  

and  their  corporate  cultures    

•  Fail  to  make  the  applica/on  process  user-­‐friendly  by  not  allowing  job  seekers  to  upload  informa/on  in  an  easy,  logical  manner  

•  Besiege  candidates  with  irrelevant  ques/ons  

•  Require  candidates  to  take  10  minutes  or  more  to  apply  for  an  opening  

From  Career  Site  to  Applica/on  

7  Keys  to  Delivering  The  Best  Candidate  Experience  

Build targeted messaging on your Career Site for different candidate populations  

Create content to engage and communicate with candidates on why they should want to work for your organization  

Allow candidates to easily opt-in to your Talent Network  

Promote open jobs to your Talent Network  

MAKE IT EASY TO APPLY  

Ask the right questions  

Support mobile & social applications  

Build targeted messaging on your Career Site for different candidate populations.!Show open jobs for that population only….less is more!!

Centrally  Manage  

Regional  

Role  Specific  

Career  Fair  

University/College  

Facebook  

Targeted  Messaging  

7  Keys  to  Delivering  The  Best  Candidate  Experience  

Build targeted messaging on your Career Site for different candidate populations  

Create content to engage and communicate with candidates on why they should want to work for your organization  

Allow candidates to easily opt-in to your Talent Network  

Promote open jobs to your Talent Network  

MAKE IT EASY TO APPLY  

Ask the right questions  

Support mobile & social applications  

Copyright  ©  2013  Talemetry,  Inc.  All  rights  reserved.   12  

Why  Should  I  Work  Here?  

7  Keys  to  Delivering  The  Best  Candidate  Experience  

Build targeted messaging on your Career Site for different candidate populations  

Create content to engage and communicate with candidates on why they should want to work for your organization  

Allow candidates to easily opt-in to your Talent Network  

Promote open jobs to your Talent Network  

MAKE IT EASY TO APPLY  

Ask the right questions  

Support mobile & social applications  

If  you  were  currently  employed  and  not  ac*vely  looking  for  a  new  job  would  you  join  a  talent  network?  

79%  Say  Yes  

Source:  Talent  Technology  Job  Searching  &  Talent  Networks  Candidate  Survey  2012  

Talent  Networks  

Does  your  organiza*on  

currently  have  a  Talent  Network  for  candidates  

to  join?    

Source:  Talent  Technology  Sourcing  &  Talent  Networks  Recruiter  Survey  2012  

Talent  Networks  

Talent  Networks  

7  Keys  to  Delivering  The  Best  Candidate  Experience  

Build targeted messaging on your Career Site for different candidate populations  

Create content to engage and communicate with candidates on why they should want to work for your organization  

Allow candidates to easily opt-in to your Talent Network  

Promote open jobs to your Talent Network  

MAKE IT EASY TO APPLY  

Ask the right questions  

Support mobile & social applications  

Use  Your  Talent  Network  

Promote open jobs to your Talent Network!

7  Keys  to  Delivering  The  Best  Candidate  Experience  

Build targeted messaging on your Career Site for different candidate populations  

Create content to engage and communicate with candidates on why they should want to work for your organization  

Allow candidates to easily opt-in to your Talent Network  

Promote open jobs to your Talent Network  

MAKE IT EASY TO APPLY  

Ask the right questions  

Support mobile & social applications  

Percentage of candidates who cited the application process being frustrating as a reason for not applying for a job.

Staffing Org. 2010 Corporate Recruiting Report

58 Percentage of candidates who cited the application process being too long as a reason for not applying for a job. 38

The best candidates are usually the first to drop-off

How  Many  Candidate  are  you  Losing?  

Resume  Extrac/on  

Copyright  ©  2013  Talemetry,  Inc.  All  rights  reserved.   21  

Copyright  ©  2013  Talemetry,  Inc.  All  rights  reserved.   22  

Social  Profiles  

Dynamic  Forms  

Screening  Ques/ons  

Assessments  

Copyright  ©  2013  Talemetry,  Inc.  All  rights  reserved.   25  

7  Keys  to  Delivering  The  Best  Candidate  Experience  

Build targeted messaging on your Career Site for different candidate populations  

Create content to engage and communicate with candidates on why they should want to work for your organization  

Allow candidates to easily opt-in to your Talent Network  

Promote open jobs to your Talent Network  

MAKE IT EASY TO APPLY  

Ask the right questions, at the right time  

Support mobile & social applications  

Configurable  Applica/on  Workflows  

Don’t  ask  Accountant  candidates  if  they  have  a  valid  driver’s  license  

7  Keys  to  Delivering  The  Best  Candidate  Experience  

Build targeted messaging on your Career Site for different candidate populations  

Create content to engage and communicate with candidates on why they should want to work for your organization  

Allow candidates to easily opt-in to your Talent Network  

Promote open jobs to your Talent Network  

MAKE IT EASY TO APPLY  

Ask the right questions, at the right time  

Support mobile & social applications  

Mobile  Recrui/ng  

“70%  of  Candidates  Use  Their  Mobile  Devices  to  Search  for  Jobs”  

…Will  They  Find  Yours?    

Support  Mobile  Applica/ons  

Your  ATS  is  NOT  Good  At  This  

A  wave  of  new  solu/ons  for  talent  networks,  recruitment  adver/sing  and  candidate  experience  has  emerged,  and  is  growing  dynamically.    

Thomas  Ober,  Gartner  Inc.  Predicts  2013:  Nexus  of  Forces  Alters  Administra/ve  ERP  Outlooks,  Gartner  Inc.,  21  November  2012  

Don't  assume  that  your  ATS  provider  has  the  best  prac/ce  for  candidate-­‐facing  processes,  and  don't  wait  for  it  to  build  something  if  it  doesn't  have  such  a  system.  

Candidate  Experience  Across  The  En/re  Lifecycle  

Copyright  ©  2013  Talemetry,  Inc.  All  rights  reserved.   32  

&   Applicant  Tracking  

Source  &  CRM   Job  Broadcast   Career  Sites   Apply  

Special  Offer:  1  Hour  Talent  Genera/on  Workshop  

•  Work  with  our  team  of  experts  to  understand  your  talent  genera/on  challenge  

•  Review  current  state  of  your  recrui/ng  prac/ces  and  outcomes  •  Discover  how  talent  genera/on  can  drive  strategic  advantage  for  

your  business  •  Discuss  plans  and  product/solu/on  requirements  to  get  you  started  

Copyright  ©  2013  Talemetry,  Inc.  All  rights  reserved.   34  

Talemetry Inc. 866.824.4418 or 604.278.4414

info@talemetry.com www.talemetry.com Twitter: @talemetry Facebook: http://www.facebook.com/talemetry

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