benjamin castro resume
TRANSCRIPT
Benjamin M. Castro (352)-875-4134
Business Administration and Management [email protected]
EDUCATION
University of Florida Aug 2012 - Dec 2015 Bachelor of Science in Business Administration Majoring in Management
Graduated December 2015 (GPA : 3.19)
College of Central FloridaJul 2010 - Jun 2012
Associates of Arts Majoring in Liberal ArtsGraduated June 2012 (GPA : 4.0)
WORK
Wells FargoJul 2012 - Nov 2012
TellerConsulted customers with innovative solutions to help them gain financial success. Developed an extensive knowledge of previous, current, and future products while directing customers to additional financial resources offered by Wells Fargo. I was ranked in the top 10 of tellers in my district being award the title of ‘Stellar Teller’.
Pandora: Fine JewelryAug 2014 - Nov 2015
Charm Specialist Attained a detailed understanding of each individual piece of jewelry by implementing the ‘Pandora Way of Selling’ sales method. Consistently exceeded sales goals and total transaction amounts. Developed a relationship with every customer to target and solve their individual needs.
Red RobinAug 2015 - Apr 2016
ServerEnsured that patrons had an enjoyable dining experience by providing quality customer service. Worked in the front of house taking orders, serving food and drinks while constantly maintaining a clean restaurant all in a timely manner.
TJMaxxJul 2009 – Jul 2012
Customer Service ManagerStore staffing, scheduling, and training of associates. Maintained inventory operations with volume calculating and merchandise sold. Maintenance and upkeep of a retail store. Customer service monitoring by solving guest issues and complaints.
INTERNATIONAL INTERNSHIP
Hit The TheatreLondon, U.K.Mar 2015 - May 2015
Associate and Assistant Social media campaign supervisor in charge of multi-platform integration and continuity. Head of ticket sales and online transactions. Integration of online and offline guest experiences. Monitor online review submission of shows included in the company rooster. Attended performances in London’s West end to interview cast and provide guest with written insight into the planning and production of each program.
CERTIFICATIONS AND TRAINING
KWI Point of Sale Systems Certified ALOHA Point of Sale Systems Certified
Microsoft Office 2015