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LEGALSHIELD PRESENTATION Worry Less. Live More.

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Page 1: Broker presentation1 13 2

LEGALSHIELD

PRESENTATION

Worry Less. Live More.

Page 2: Broker presentation1 13 2

The Company

Established 1972

Revenue approx. $450 million

3.5 million covered lives across U.S.A. and Canada

2.1 million requests for legal assistance annually

34,000 business accounts

650 employees based in Ada, Oklahoma including extensive in-house customer service representatives

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LegalShield Is An Industry Leader

Expert administration of Legal Protection and Identity

Theft plans

Our legal plan is the only one that offers 24/7, 365

access to attorneys in covered emergency situations

No other legal plan offers our exclusive Provider Law

Firm delivery system. We have a proprietary network of

accomplished law firms* covering 49 states and Canada

Our Identity Theft plan is the only one in the industry to

offer full restoration services through licensed

investigators. We offer this in conjunction with Kroll (the

world leader in risk management)

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*versus a panel referral system

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LegalShieldLegal Protection Plan

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Exceptional Service Proposition

Each legal provider is organized to provide service for

the membership in its state

Fees are paid to the dedicated LegalShield law firm up

front on a per capita basis (over $100m paid per annum)

Calls accepted and serviced efficiently and effectively

Service quality is guaranteed by LegalShield provider

attorney QC systems (which includes real-time monitoring)

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Exceptional Value Proposition

From the trivial to the traumatic, you’re in

good hands…

Real Estate: Residential/Commercial real estate

transactions, landlord/tenant issues, foreclosure

and short sale questions

Consumer Finance: Retail transactions for

warranties, guarantees, and other contracts

Family law: Divorce, child support, child custody,

and child visitation

Traffic Issues: Moving violations, traffic tickets and

auto accidents

Collections: Issues with third-party debt collectors

When you have questions, your attorney has

answers

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Exceptional Value Proposition

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Up to 90% of member needs are covered by the plan with

no additional fees. All other requests for service are

entitled to a 25% discount to the law firms hourly rate

(including pre-existing)

Immediate advice about how to proceed

Letters written on your behalf

Documents reviewed

Calls made on your behalf

Online legal resources and forms provided at no

additional charge

Trial Defense

• Pre-Trial

• Representation at trial

Lawyers prepare

• Your Will

• Living Will

• Healthcare Power of Attorney

••

••

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Help mitigate financial issues. 42% of those who did not hire an attorney said it was because attorneys are

too expensive

66% of those that hired an attorney through a legal plan said having an attorney

lessened the amount of personal resources (time and money) spent to resolve

their legal issue

Reduce stress. Our services help with everyday life challenges. 70% of Americans have at least one new or ongoing legal issue each year

Up to 90% of the doctor visits in the U.S. may be triggered by stress-related illnesses

70% of those who hired a group legal plan attorney reported having peace

of mind in dealing with their legal situation

Reduce absenteeism and increase presenteeism. 50% of those who did not hire an attorney took time off work to deal with their

legal issue, compared to only 30% of those who hired an attorney through a

legal plan

61% spent less time at work worrying about and dealing with their legal situation

* Based on multiple studies including Harris Interactive 2011, Harris Interactive 2012 and Centers for Disease Control and Prevention in USA Today

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Studies Suggest Legal Plans Provide Peace of Mind*

••

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LegalShieldIdentity Theft Protection Plan

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Current trends in Identity Theft

For the 11th year in a row, identity

theft is the leading complaint filed

with the FTC

Average Time to Resolve for the

Victim: 55 - 130 Hours

Average Out-of-Pocket Cost for

Identity Fraud Victims: $1,000 - $5,000

Source 2011 FTC Consumer Sentinel Report

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Identity Theft Shield (In partnership with Kroll, Inc.)

The membership covers all the expected benefits

• Credit Monitoring with Activity Alerts

• Credit Report with Score & Analysis

• Credit Report Consultation

• Consultation to Help Prevent Identity Theft

Plus several exceptional

benefits

• Identity Restoration Services

• Fraud Alerts

• Safeguard for Minors option

• Combined with the legal plan

creates complete coverage

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The Identity Theft Shield Difference

Kroll has 40 years in the security and risk management business, with

experience unmatched by any competitor

LegalShield and Kroll partnered in 2003 to provide a leading identity

theft protection product which accounts for over 85% of Kroll

identity theft subscriptions

Kroll’s Investigators have thousands of hours of

experience (the most in the industry)

Service Beyond Credit Monitoring:

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Experience:

Restoration: We are the only ones in the industry to offer full investigation

and restoration services which is handled by the experts at Kroll

Licensed Investigator: We provide one-on-one access to a Licensed

Investigator to assist until identity theft issues are fully resolved

Consultation: We communicate best practices and provide consultation

services to all members, whether they’ve experienced an identity theft

event or not

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SummaryLegalShield’s legal protection plan and identity

theft plan are unique, highly differentiated service

offerings

Currently servicing 3.5 million covered lives

Robust domestic back office systems with highly

scalable capabilities

LegalShield launch of national TV campaign in

mid 2012 building customer awareness

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Worry Less. Live More.