Team and Intercultural CommunicationChapter 2Copyright 2015 Cengage LearningTeam and Intercultural Communication#Copyright 2015 Cengage LearningTeam and Intercultural Communication#Copyright 2015 Cengage LearningVariables of Group Communication Team Communication | Collaborative Writing| Intercultural | Diversity#Copyright 2015 Cengage LearningHow Can Conflict Be Constructive?Makes us more aware of problemsEncourages changeMakes life more interestingIncreases the quality of decision makingHelps us understand ourselves betterIncreases our self-confidence

When have you experienced constructive conflict on a team? How was it resolved? Team Communication | Collaborative Writing| Intercultural | Diversity

YURI ARCURS/SHUTTERSTOCKCopyright 2015 Cengage LearningDiscuss in Initial Team Meetings Team Communication | Collaborative Writing| Intercultural | Diversity#Copyright 2015 Cengage LearningHow to Give Feedback Team Communication | Collaborative Writing| Intercultural | Diversity

NOTARYES/SHUTTERSTOCK#Copyright 2015 Cengage LearningEffectively Using I StatementsWhen you . . . Describe the behavior without judgment or exaggeration. State the facts specifically.

I feel . . .Tell how the behavior affects you.

Because I . . . Describe why you are affected and connect facts with your feelings.

Listen to example 1Listen to example 2

Team Communication | Collaborative Writing| Intercultural | Diversity#Copyright 2015 Cengage LearningTeam and Intercultural Communication#Copyright 2015 Cengage LearningStrategies for Team Writing Team Communication | Collaborative Writing| Intercultural | Diversity#Copyright 2015 Cengage LearningSimple Project Plan Writing a Business PlanWho Task By When MadelineCreate wiki.April 20 Madeline Draft an outline for the business plan.April 22GriffinDraft company overview section (mission, vision, etc.).April 24BeataDraft management profiles. April 24MadelineResearch local ice cream shops and other businesses for competitive analysis section.April 30[To be continued] Team Communication | Collaborative Writing| Intercultural | Diversity#Copyright 2015 Cengage LearningCommenting on Peers Writing Team Communication | Collaborative Writing| Intercultural | DiversityCopyright 2015 Cengage Learning

Wikis Improve Work in TeamsImproved work processesBetter collaborationMore contributionsBetter work outcomesImproved knowledge managementLess emailFewer meetings

Team Communication | Collaborative Writing| Intercultural | DiversityCopyright 2015 Cengage LearningSee www.wiggio.com.Team and Intercultural Communication#Copyright 2015 Cengage LearningUnderstanding Cultural Values Team Communication | Collaborative Writing| Intercultural | DiversityR. GINO SANTA MARIA/SHUTTERSTOCK#Copyright 2015 Cengage LearningComparing CulturesChoose two countries.Enter them into the model.

What differences do you notice?

Do these differences reflect your own experience with people from these cultures? Team Communication | Collaborative Writing| Intercultural | DiversityCopyright 2015 Cengage LearningSee http://www.geert-hofstede.com/hofstede_dimensions.php

Personal Spaces for Social Interaction

Team Communication | Collaborative Writing| Intercultural | Diversity#Copyright 2015 Cengage LearningCommunicating Across Cultures Team Communication | Collaborative Writing| Intercultural | DiversitySTEVEN COBURN/SHUTTERSTOCKJEREMY WOODHOUSE/BLEND IMAGES/JUPITER IMAGESANDRESR/SHUTTERSTOCKCopyright 2015 Cengage LearningTeam and Intercultural Communication#Copyright 2015 Cengage LearningThe Value of Diversity and Inclusion Team Communication | Collaborative Writing| Intercultural | DiversityJITLOAC/SHUTTERSTOCK; KURHAN/SHUTTERSTOCK; ; PIUS LEE/SHUTTERSTOCKCopyright 2015 Cengage LearningGender Communication Patterns Team Communication | Collaborative Writing| Intercultural | DiversityCopyright 2015 Cengage LearningWhat Are Better Ways To WriteIf an employee is scheduled to work on a holiday, hell receive double time.An employee scheduled to work on a holiday will receive double time. OREmployees scheduled to work a holiday will receive double time.If he/she doesnt finish his/her part of a project, he/she will be replaced.If someone doesnt finish an assigned part of a project, that person will be replaced.

Team Communication | Collaborative Writing| Intercultural | DiversityCopyright 2015 Cengage Learning