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Self-Organising Self- Managing Heterogeneous Cloud Content Marketing, Market Research, Usability Study & Pay Per Click Campaign Design & Implementation

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Page 1: CloudLightning Presentation MSDM

Self-Organising Self-Managing Heterogeneous

Cloud

Content Marketing, Market Research, Usability Study & Pay Per Click Campaign

Design & Implementation

Page 2: CloudLightning Presentation MSDM

Agenda • Team Introduction• Client Introduction• Objectives• Scope• Primary Research• Content Marketing Campaign• Usability Study• Pay Per Click Campaign (PPC)• How It Is Related to the Course• Conclusion

Page 3: CloudLightning Presentation MSDM

TeamLightning

Darren Greene Niall Fitzpatrick David Monks Paul Heffernan Shaun Mc Daid

ProjectManager

Secretary QualityManager

RiskManager

CommunicationsManager

Page 4: CloudLightning Presentation MSDM

Client Overview• CloudLightning will create a new way of provisioning heterogeneous cloud

resources to deliver cloud services. This new self-organising system will make the cloud more accessible to cloud consumers and provide cloud service providers with power efficient, scalable management of their cloud infrastructures.

Project PartnersUniversity College Cork (IE)Norwegian University of Science and Technology (NO)Institute e-Austria Timisoara (RO)Dublin City University (IE)Centre for Research and Technology Hellas (GR)Maxeler Technologies Limited (UK)Intel (IE)Democritus University of Thrace (GR)8

Page 5: CloudLightning Presentation MSDM

Target Domains

Expected Impact

Increased accessibility to heterogeneous

processing resources

Greater choice within the

market

Operational savings

Greater energy efficiency and

reduction in associated costs

Page 6: CloudLightning Presentation MSDM

OGST

Email Campaign

Increasing the Digital Awareness and Conducting Market Research

Achieve 130 Primary Survey Responses from Academics and Professionals

Increase traffic to website by 20% and improve User Experience

Social Media Distribution

Content Marketing Plan

SEO

LinkedIn Online PR

Usability Study

Morae

PPC Campaign

AdWords Twitter AdsTwitter

Instagram and Flickr

Blog

PPC

Online Survey

Expert Review

and Five Second

Tes

Page 7: CloudLightning Presentation MSDM

ResearchObjective• The objective of our Primary Research

• To get 130 completed survey responses from the survey from three user groups consisting of oil and gas, genomics and HPC users.

Survey Creation• Surveys are known as low risk primary research due to their anonymous approach and negligible

interference into people’s lives; however only if conducted in a professional manner (Scheuren, 2004).• The survey was mainly created by Theo and Anna because:

• It is a unique topic with a small market• The information found from the survey is essential for the project• Yet, the team did contribute some questions to the research

• The survey was on the drivers and barriers of cloud computing adoption for HPC.

Page 8: CloudLightning Presentation MSDM

Research

• Creating Persona’s

• Collecting Emails

Email Database

• HPC• Oil and Gas• Genomics

Emails Separated into Specific Lists • Credibility

• Short and Attractive

• Survey Length

• A/B Test

Created an Introductory

Email

Overcame Issues

Sent Out Reminder Emails

• Created Reminder Email

• Mailchimp• DCU Email

• Blacklisted Email List

• Low Responses

Page 9: CloudLightning Presentation MSDM

• segment lists into groups of customers with similar characteristics and interests (Schaub 2013) important for market research (Jolley et al 2013).

• The group created the initial email to the CloudLightning survey following best practice making the document as short and attractive as possible by using the template already created in the CloudLightning Mailchimp for the newsletter. Firstly, the sender of the email Professor Theo Lynn was stated and his credentials outlined, this was done because of the importance of credibility mentioned by Chiu et al. (2007). After this the team outlined the project and the purpose of the survey attaching the link. Other relevant information like reward for filling out the survey, autonomous, and length was stated (Example in appendix) (Jolley et al., 2013).

• use A/B testing in our email marketing by only changing one variable in the email as discussed in the literature. Using 50% of respondents ()

• The group decided to follow email marketing best practices from the literature, therefore a reminder email was sent to the email users contacted previously

• Yet, the group were still seeing low returns from open rates, therefore, the group decided to alter their tactics. The group decided to then manually email all recipients emails collected up to this period. The reason this was done was twofold firstly when sending Mailchimp testers they went straight to some group members spam sections despite the promises of Mailchimp to not do this. Secondly, in the literature it said that recipients are more likely to open a message from someone that they know or a credible source and the group felt that an email from a recognisable email and no template looked more authentic. This meant the group would send a 2nd reminder and 3rd reminder to the contacts. To do this the group used their DCU email accounts

Page 10: CloudLightning Presentation MSDM

Research

Pinned the SurveyDirect messaged 50 people

Used Twitter Ads to promote the Survey

Used Anna’s Account to:Join and post the survey in HPC

groups Direct Messaged 30 non-

connections

A campaign to promote the Survey via the Search Network

Achieved:5,142 impressions

15 Clicks 0.29% CTR

Schaub (2013) states that communication is now through many vendors not one, therefore, the group decided that they needed to use more than an email campaign to communicate their survey to their audience.

Page 11: CloudLightning Presentation MSDM

ResearchRespondent Overview:78 Total Respondents

Country EU (57%) America (35%) Asia (5%) Middle East (2.5%) South America (2.5%) Africa (0%)

Sector University and Academic (51%) Biological sciences (51%) Economic and financial modelling (14%) Weather forecasting (14%)

The main cloud service providers are: Amazon (70%) Microsoft (23%), Google (10%) IBM (8%)

Page 12: CloudLightning Presentation MSDM

The main purpose of the survey was to find the drivers and barriers of cloud computing adoption for HPC.

Access to extra capacity for overflow (4.35)

Reduced capital costs (3.87)

Reduced operational costs (3.6)

Data protection concerns (4.01)

Communication speed concerns (3.92)

Privacy concerns (3.91)

The Drivers The Barriers

From the Survey Respondents there was an equal fifty-fifty split on those conducting HPC in the Cloud and those not.

Page 13: CloudLightning Presentation MSDM

• T-test method for questions Q.12, Q.13 and Q.19 of the survey

• To distinguish if there was a significant difference between Academic respondents and Commercial respondents.

• There was no significant difference between the two categories for all three questions.

• No participants in Africa took part • Over 57% with academics and only

32% of commercials participating• 51% of respondents came from

biological sciences• The team were limited in conducting

statistical tests on these questions.

Page 14: CloudLightning Presentation MSDM

FrameworkContent Marketing

Page 15: CloudLightning Presentation MSDM

1 2 3

Keyword analysis

On Page Content

Meta descriptions

Title Tags

Inbound links

Social Media links

URL structures

Mobile responsiveness

URL/ server errors

On – Page Optimisation Off – Page Optimisation Site – Wide Optimisation

SEO

(Killoran, 2013)

(Murphy & Kielgast, 2008)

(Moreno & Martinez, 2013)

Page 16: CloudLightning Presentation MSDM

SEO Strategy

Analysis Inbound links

On page elements

HTML elements

Keywords

Ranking

Developing high quality, authoritative links is an integral part of any SEO strategy. Quality should

also take precedence over quantity (Killoran,2013)

Query matching keyword research identifies what search

terms cause a page to be ranked on a SERP (Killoran,2013)

Site-wide hygiene; URL structures, alt text and mobile responsiveness, can also be

leveraged to boost SEO performance (Moreno and Martinez, 2013).

Page 17: CloudLightning Presentation MSDM

Online PR

• Created a media kit using Dropbox

• Contacted Media outlets using a email campaign

• Contained all relevant material required to write an

article on the project

LIT.

WHY?

Page 18: CloudLightning Presentation MSDM

Media Kit Success

Page 19: CloudLightning Presentation MSDM

Blogging

Twitter Page

CloudLightning Website LinkedIn Page

Keyword Integration / SEO

Why?To increase the number of visitors to the website

How? (LIT)• Discussed a range of topics within and affecting

the HPC space• Wrote and published a number blog posts • Used several different blogging styles;

Style’s Used

1. List 2. Guest3. Insight4. Review5. Event6. Video7. Brand Boyd

WilsonDaniel Reed

Ian Bethune

Four experts wrote posts on their views on HPC and HPC in the Cloud

Peter Coffee

Page 20: CloudLightning Presentation MSDM

Twitter

How?• Followed HPC

Experts and Influencers using IC4 Dataset

• Tweeted 2/3 each day• Posted various forms

of media including CloudLightning blogs April May June July

204

265

351

468

Twitter Followers

Twitter Followers

Why?Increase project awareness

LIT.

Page 21: CloudLightning Presentation MSDM

April May June July

3845

15600 14900

22949

Impressions

Impressions

Impressions increased

500%

Page 22: CloudLightning Presentation MSDM

LinkedIn, Instagram & Flickr (Fix and Lit)

Improved the CloudLightning page &

posted content regularly such as blog posts, videos, articles

& infographics

100%

posted images of the project team at various events including short description and

hashtags

posted images of the project team at various events

100%

100%

Page 23: CloudLightning Presentation MSDM

Twitter Post Instagram Post

Page 24: CloudLightning Presentation MSDM

Expert Review• Expert Review - Assess the website based from 5 different sections:

• Purpose:

• Detect Problems within the website• Aid in the creation of the Usability Test Objectives and Tasks• Aids in analysing the overall Usability Test Results

Design & Appearance

Navigation & Site StructureTechnical

Content

Avoidances

Page 25: CloudLightning Presentation MSDM

Five Second Test • Five Second Test - Assessing the landing page based on a five second

glance• Results:

• More specific and focused requests by a client should lead to more overlap in problem discovery. (Kessner, et al, 2001)

Majority found the purpose of

the project confusing

Most prominent elements:

Heading, E.U Logo, Colour,

Scheme, Image/Graphics

75% believe the project is

trustworthy

77% could state the project

name

Page 26: CloudLightning Presentation MSDM

Usability TestObjectives:

“Usability is a quality attribute relating to how easy something is to use”(Nielsen, Loranger, 2006)

Recommendations:

Layout Navigation Content Text & Imagery

ColourImagery &

Excessive Use of Text

Interactive & Social Media

Buttons

Page 27: CloudLightning Presentation MSDM

PPC – Google AdWords

• Google AdWords has the capability to reach 80% of internet users on a daily basis providing an opportunity for companies (Harrett, 2010).

Two Campaigns:• Campaign 1: Projects Survey• Campaign 2: CloudLightning Factsheet

• Survey: 15 Clicks Total• Factsheet: 16 Clicks • Total Impressions: 12,334

July 21st July 22nd July 23rd July 24th July 25th July 26th July 27th0

1

2

3

4

5

Google AdWords Survey Ad Performance

Google AdWords Ad Performance

Page 28: CloudLightning Presentation MSDM

PPC – Twitter Ads• Brands can track their impressions, link clicks and the cost-per-result

across a number of campaigns (Twitter, 2016)

• Twitter Ads• Three Campaigns:

• Campaign 1: Survey Ad• Campaign 2: Factsheet Ad 1• Campaign 3: Factsheet Ad 2 Impressions Link Clicks Spent Cost Per Link Click Click Rate

Survey Ad 80,380 970 €53.52 €0.06 1.21%

Factsheet Ad 1 45,181 165 €28.00 €0.17 0.37%

Factsheet Ad 2 39,995 222 €28.52 €0.13 0.56%

Total 165,556 1,357 €110.04 ---------------- -----------------

Page 29: CloudLightning Presentation MSDM

How It relates to course  Digital Marketing

Mechanics and

Authorship

Digital Marketing

and eBusiness

Strategic Thinking and

Data Analytics

Marketing Strategy

and Metrics

Web Design

Development for

Marketers

Digital Advertising and

Communication

Project

Management

  X        

Email

Marketing

X          

SEO X          

Blogging X          

Social Media

Strategy

X          

Data Analysis      X      

Usability         X

PPC  X     X   X

Page 30: CloudLightning Presentation MSDM

Learning Outcomes????

Show recommendations and what you achievedReferences are important, support with academic lit. (lit table) have extra appendices? Have a bibliography at the end.Link them back to objectivesBack up with references

Part of dissemination plan section 8 of report – this is the area of the projectHow our project objectives fit with overall objectivesShow our resultsIf it is blogging how are we measuring successPrint out table of contents printed out and have on podium

Page 31: CloudLightning Presentation MSDM

Results• Survey acquired 78 respondents, gleaming an insight into the HPC market for

the CloudLightning team• Performed an SEO audit for the team and provided an implementation plan to

boost search engine performance• Grew Twitter follower base by over 300%, impressions by 2000% & profile visits

by more than 3000.• Improved company LinkedIn page, posting repurposed content from company

blogs.• We created and published several blogs, including 4 blogs written by HPC

experts.• Gleamed usability and design recommendations based on a full usability study.• Increased web traffic by circa. 200% between May 1st and August 1st.

Achieve 130 Primary Survey Responses from Academics

and Professionals

Increase traffic to website by 20% and improve User

Experience

Page 32: CloudLightning Presentation MSDM

Thank You

Page 33: CloudLightning Presentation MSDM

Objectives1. To identify the drivers and barriers of cloud computing adoption for high

performance computing to inform government and industry policy in the area of HPC in the cloud.

2. To develop and carry out a content marketing campaign for CloudLightning to increase project awareness across various sectors including; high performance computing, oil and gas, genomics and ray tracing.

3. To carry out a usability study with target users to evaluate and identify any problems with the CloudLightning website.

4. To run an effective Pay Per Click (PPC) campaign to build awareness and drive action.

Page 34: CloudLightning Presentation MSDM

ScopeResearch Survey

Email Campaign

Social Media

Content Marketing Campaign

Twitter

LinkedIn

Instagram

Flickr

Dropbox (Media Kit)

Wordpress (Blogging)

Usability Study

Morae

Five Second

Test

Pay Per Click (PPC) Campaign

Google Adwords

Twitter Ads

Page 35: CloudLightning Presentation MSDM

Blogging Date Blog Title List Review Video Guest Insight Brand Event

June 18 Notable HPC Conferences and Upcoming Events 2016 x

June 25 HPC Achievement and Impact (Prof Thomas Sterling, ISC 2016) x x

July 6 Top 5 HPC in the Cloud Providers x

July 13 EXTASY – A Flexible Approach to Bimolecular Simulation x

July 20 Effervescent Clouds: Nimble Computing Infrastructure x

July 22 10 HPC Accounts you should be following on Twitter x

July 26 Automating Cloud HPC Resource Management with Cloudy Cluster x

Aug 2 Many new colours of HPC Clouds x

Aug 9 A summary of the European Cloud Initiative x

Aug 17 Intel’s New Scalable System Framework x x

Aug 24 The best HPC news blogs to follow x

Aug 31 Prof John Morrison discusses CloudLightning x x

Page 36: CloudLightning Presentation MSDM

Brands can track their impressions, link clicks and the cost-per-result across a number of campaigns

Twitter 2016 Twitter. (2016) Use Twitter Ads to achieve your business goals

Google AdWords has the capability to reach 80% of internet users on a daily basis providing an opportunity for companies

Harrett 2010 Harnett, M., 2010. A Quick Start Guide to Google AdWords: Get Your Product to the Top of Google and Reach Your Customers. Kogan Page Publishers.

More specific and focused requests by a client should lead to more overlap in problem discovery.

Kessner et al 2001 Kessner, M, Wood, J, Dillon, R, F, West, R, L, 2001 “On the reliability of usability testing” In Jacko, J. and Sears, A., (eds) Conference on Human Factors in Computing Systems: CHI 2001 Extended Abstracts (Seattle, WA: ACM Press), pp. 97-98.

“Usability is a quality attribute relating to how easy something is to use”

Nielsen, Loranger, 2006 Nielsen, J, Loranger, H, (2006). “Prioritizing Web Usability”, New Riders, 1st edition.