CollaborationCabaret

Serena JoynerStep Two Designs

Image credit: http://www.flickr.com/photos/johncohen/Under Creative Commons

Participation Poker

“The internet means you don’t have to convince anyone else that something is a good idea before tying it” - Scott Bradner, former trustee of the Internet Society

Ridiculously easy group-forming – Clay Shirky

What’s the catch?

- “Failure for Free” (Shirky)- Attention Economy

What ARE we talking about when we talk about collaboration?

I’m not talking about the entire beast……

4 key aspects to “Getting people to collaborate”

Collaborate???

Getting people to participate, communicate and collaborate online (meaning produce, create,

innovate)

Desire

British Airways Crew Community Forums

Results of staff survey showed need for bottom-up communication

17,000 staff (Flying Crews) - could work with new people every day and in any part of the

world

Video

• Simplified, off-the-shelf open-source with no customisation

• Moderation taken seriously with 20 moderators rostered as part of their day job

• Huge take-up – fostered by real, practical results• Not just for “chat” – empowering employees to

make decisions and get action• Well over 100 continuous improvement ideas

have been submitted and action taken

Squashiness

We need some constraints

“The absence of constraints is the death of creativity.”

Transfield: Team sites in a box

Accept Uncertainty

“Hang Loose”

Intelligent networks:Diversity of opinion

IndependenceDecentralization

Aggregation

Intelligent networks:Diversity of opinion

IndependenceDecentralization

Aggregation

Every contribution supports the intelligence of the network

Nerves of steelAssume good faith

Everything is feedbackAct Sense Respond - Probe Sense

Respond (www.cognitive-edge.com)

Be realistic about when to change course…..

…. or when to pull the plug

Thank you

www.steptwo.com.au

Serendipitousconnections.wordpress.com

Twitter: sjjoyner