data conversions - convert with confidence

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Data Conversions – Convert With Confidence Wednesday, July 9, 2014 Disclaimer: Nothing that we are sharing is intended as legally binding or prescrip7ve advice. This presenta7on is a synthesis of publically available informa7on and best prac7ces.

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Data Conversions (DC) are necessary to ensure availability of Meaningful Use (MU) data, increased quality of care, and overall improved performance. Transferring data from an old system to a new or current one requires care and a knowledgeable project team to meet all standards of the organization for their go-live.

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Page 1: Data Conversions - Convert with Confidence

Data  Conversions  –  Convert  With  Confidence  Wednesday,  July  9,  2014  

Disclaimer:  Nothing  that  we  are  sharing  is  intended  as  legally  binding  or  prescrip7ve  advice.  This  presenta7on  is  a  synthesis  of  publically  available  informa7on  and  best  prac7ces.  

Page 2: Data Conversions - Convert with Confidence

•  Why  are  conversions  necessary?  – Lack  of  MU  Cer5fica5on  

•  Federal  Funding  –  Improved  Performance  

–  Increased  Quality  of  Care  – Lack  of  Func5onality  in  Outdated  Systems  

Introduc5on  

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•  Why  are  changes  needed?  – Solu5on  does  not  meet  needs.  

– Needs  not  adequately  assessed  when  original  implementa5on  occurred.  

– Designed  not  suited  for  prac5ce  specialty  – Unresponsive  Vendor  

Why  the  pain?  

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•  Legal  Record  – Maintaining  pa5ent  records  for  legal  purposes  

•  Con5nuity  of  Care  –  Easy  access  to  pa5ent  informa5on  –  BeMer  Pa5ent  Care  

•  Proper  Planning  – Data  conversion  is  an  o=en  7mes  an  a=erthought    

•  Conversion  Exper5se  – Many  organiza5ons  are  not  familiar  with  the  data  conversion  process    

–  Suitable  op5ons  that  meet  specific  needs    

Considera5ons  

Page 5: Data Conversions - Convert with Confidence

•  Unsuccessful  planning  process  •  Data  assessment  not  performed  

•  Lack  of  complete  tes5ng  process  

•  Not  involving  the  clinical  staff    •  Timing  issues  

•  Conversion  size  considera5ons  •  And  more.  

Why  Do  Conversions  Fail?  

Page 6: Data Conversions - Convert with Confidence

•  Leave  old  system  up  and  running  – Pros  

•  Don’t  have  to  dedicate  funds  or  resources  for  a  conversion    

– Cons    •  Ongoing  maintenance  and  support  costs  can  be  huge    

•  Risk  of  not  being  able  to  access  the  data  if  issues  occur    •  Requires  physicians  having  to  log  into  another  system  and  search  for  the  pa5ent    

You  Always  Have  Op5ons  

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•  Manual  Entry  (Hand  type  data  from  old  EMR  into  new  EMR)  – Pros    

•  Enables  full  EMR  func5onality  on  legacy  data    •  Ease  of  access    

– Cons      •  May  poten5ally  take  a  VERY  long  5me  and  is  resource  intensive    

•  Greater  chances  of  error  when  manually  entering  informa5on    

Op5ons  to  consider  

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•  Discrete  Data  Conversion  (Clinical  data  electronically  transferred  and  physically  resides  in  new  database  )  –  Pros    

•  Enables  full  EMR  func5onality  on  legacy  data    •  Legacy  data  is  easily  accessible    •  Faster  implementa5on  5me  over  manual  conversion    •  Less  resource  intensive  than  manual    •  Higher  degree  of  accuracy    •  Legacy  data  can  be  incorporated  for  clinical  intelligence  purposes  (i.e.  PQRS)    

–  Cons    •  Can  be  cost-­‐prohibi5ve  for  smaller  prac5ces    •  Requires  conversion  exper5se    •  Garbage  in,  garbage  out  

Op5ons  to  consider  

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•  Summary  Report  Documents  (Summarized  documents  created  as  PDFs  and  physically  reside  in  new  EMR  database  )  –  Pros    

•  More  cost-­‐effec5ve  than  discrete  conversion    •  Doesn’t  require  logging  into  another  system    

–  Cons    •  Hard  to  find  informa5on  quickly  in  large  summary  documents    

•  Does  not  receive  benefit  of  full  EMR  func5onality  on  legacy  data    

•  Cannot  report  on  the  data    

Op5ons  to  consider  

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•  Interface  the  data  during  transi5on  – Pros    

•  More  cost-­‐effec5ve  than  discrete  conversion    •  Real-­‐5me  system  sync  

– Cons    •  Interface  systems  can  take  a  long  5me  to  create  and  test  

•  Certain  data  elements  may  not  be  interfaced  precisely  as  needed  due  to  vendor  system  inadequacy.    

Op5ons  to  consider  

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Common  Conversion  Process  

•  1)  Discovery    •  2)  Requirements    •  3)  Build    •  4)  Test  •  5)  Go-­‐live.  

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•  Risks  – Make  a  list  of  risks  and  their  con5ngency  plans.    

– What  would  jeopardize  your  deliverables  or  schedule?    

•  Service  Level  Agreements  – Agreements  in  place  for  quick  turn  around  on  decisions  

Discovery  

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•  Data  content  issues  – Plan  for  late  discoveries  of  data  content  issues  

•  Conversion  and  mapping  teams  – The  project  team  requires  a  combina5on  of  people  with  clinical,  technical  and  project  management  skills  

Discovery    

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•  Data  mapping  – Plan  to  deliver  the  EHR  build  based  on  the  schedule  needed  for  the  conversion  data  mapping  effort  

•  Documenta5on  – Document  everything.  – This  includes:  status  reports,  dashboards  and  other  visual  aids  

Requirements  

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•  Format  – Many  clients  have  standards  for  specifica5on  formats.  Since  there  will  be  many  specifica5ons,  it’s  important  to  enforce  a  standard  so  that  all  specifica5ons  are  consistent.    

•  Content  – Every  detail  must  be  defined  on  a  field-­‐by-­‐field  basis  

Requirements  

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•  Mapping  – There  will  be  mul5ple  versions  of  mapping  documenta5on.  It  is  important  to  manage  these  so  that  team  members  always  have  the  latest  version  available  to  them.    

Build  

Page 17: Data Conversions - Convert with Confidence

•  Conversion  design  – Demographics  

•  Determine  the  trusted  source  of  your  demographic  data  

•  Consider  how  new  and  updated  registra5on  data  will  flow  to  the  new  EMR  in  real  5me  once  the  ini5al  registra5on  conversion  is  complete.  

–  Encounters  •  All  chart  data  that  gets  loaded  is  associated  with  an  encounter  or  “visit.”    

•  Pa5ent  contact  or  visit  entries  may  not  necessarily  be  an  exact  match  

Build  

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•  Full  volume  tes5ng  – Work  with  technical  support  to  plan  disc  space.  –  Perform  incremental  tests  at  increasing  volumes  up  to  full  volume.    

•  Test  environments  –  2  are  necessary  – A  primary  test  environment  for  incremental  volume  tests  

– A  secondary  test  environment  for  simulated  produc5on  

Test  

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•  Tracking  – Good  tes5ng  requires  good  tracking.  Use  tracking  tools  to  monitor  tes5ng  progress,  defect  countdown,  issue  resolu5on,  etc.    

•  Clinician  sign-­‐off  – Tes5ng  is  not  complete  un5l  the  clinicians  sign  off.  

Test  

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•  Bulk  and  gap  conversions  –  Bulk  conversions  some5mes  take  days  to  complete.  –  a  smaller  bulk  conversion  is  needed,  ofen  called  a  “gap  conversion”  

•  Big-­‐bang  vs.  rollout:  –  If  the  go-­‐live  approach  is  a  “big  bang”,  the  legacy  system  must  be  locked  out  to  prevent  any  new  transac5ons  

–  If  the  go-­‐live  approach  is  a  “rollout”,  there  must  be  real-­‐5me  conversion  interfaces  that  transfer  all  new  manual  ac5vity  

Go-­‐Live  

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•  [email protected]  •  [email protected]    

Ques5ons?