data conversions - convert with confidence
DESCRIPTION
Data Conversions (DC) are necessary to ensure availability of Meaningful Use (MU) data, increased quality of care, and overall improved performance. Transferring data from an old system to a new or current one requires care and a knowledgeable project team to meet all standards of the organization for their go-live.TRANSCRIPT
Data Conversions – Convert With Confidence Wednesday, July 9, 2014
Disclaimer: Nothing that we are sharing is intended as legally binding or prescrip7ve advice. This presenta7on is a synthesis of publically available informa7on and best prac7ces.
• Why are conversions necessary? – Lack of MU Cer5fica5on
• Federal Funding – Improved Performance
– Increased Quality of Care – Lack of Func5onality in Outdated Systems
Introduc5on
• Why are changes needed? – Solu5on does not meet needs.
– Needs not adequately assessed when original implementa5on occurred.
– Designed not suited for prac5ce specialty – Unresponsive Vendor
Why the pain?
• Legal Record – Maintaining pa5ent records for legal purposes
• Con5nuity of Care – Easy access to pa5ent informa5on – BeMer Pa5ent Care
• Proper Planning – Data conversion is an o=en 7mes an a=erthought
• Conversion Exper5se – Many organiza5ons are not familiar with the data conversion process
– Suitable op5ons that meet specific needs
Considera5ons
• Unsuccessful planning process • Data assessment not performed
• Lack of complete tes5ng process
• Not involving the clinical staff • Timing issues
• Conversion size considera5ons • And more.
Why Do Conversions Fail?
• Leave old system up and running – Pros
• Don’t have to dedicate funds or resources for a conversion
– Cons • Ongoing maintenance and support costs can be huge
• Risk of not being able to access the data if issues occur • Requires physicians having to log into another system and search for the pa5ent
You Always Have Op5ons
• Manual Entry (Hand type data from old EMR into new EMR) – Pros
• Enables full EMR func5onality on legacy data • Ease of access
– Cons • May poten5ally take a VERY long 5me and is resource intensive
• Greater chances of error when manually entering informa5on
Op5ons to consider
• Discrete Data Conversion (Clinical data electronically transferred and physically resides in new database ) – Pros
• Enables full EMR func5onality on legacy data • Legacy data is easily accessible • Faster implementa5on 5me over manual conversion • Less resource intensive than manual • Higher degree of accuracy • Legacy data can be incorporated for clinical intelligence purposes (i.e. PQRS)
– Cons • Can be cost-‐prohibi5ve for smaller prac5ces • Requires conversion exper5se • Garbage in, garbage out
Op5ons to consider
• Summary Report Documents (Summarized documents created as PDFs and physically reside in new EMR database ) – Pros
• More cost-‐effec5ve than discrete conversion • Doesn’t require logging into another system
– Cons • Hard to find informa5on quickly in large summary documents
• Does not receive benefit of full EMR func5onality on legacy data
• Cannot report on the data
Op5ons to consider
• Interface the data during transi5on – Pros
• More cost-‐effec5ve than discrete conversion • Real-‐5me system sync
– Cons • Interface systems can take a long 5me to create and test
• Certain data elements may not be interfaced precisely as needed due to vendor system inadequacy.
Op5ons to consider
Common Conversion Process
• 1) Discovery • 2) Requirements • 3) Build • 4) Test • 5) Go-‐live.
• Risks – Make a list of risks and their con5ngency plans.
– What would jeopardize your deliverables or schedule?
• Service Level Agreements – Agreements in place for quick turn around on decisions
Discovery
• Data content issues – Plan for late discoveries of data content issues
• Conversion and mapping teams – The project team requires a combina5on of people with clinical, technical and project management skills
Discovery
• Data mapping – Plan to deliver the EHR build based on the schedule needed for the conversion data mapping effort
• Documenta5on – Document everything. – This includes: status reports, dashboards and other visual aids
Requirements
• Format – Many clients have standards for specifica5on formats. Since there will be many specifica5ons, it’s important to enforce a standard so that all specifica5ons are consistent.
• Content – Every detail must be defined on a field-‐by-‐field basis
Requirements
• Mapping – There will be mul5ple versions of mapping documenta5on. It is important to manage these so that team members always have the latest version available to them.
Build
• Conversion design – Demographics
• Determine the trusted source of your demographic data
• Consider how new and updated registra5on data will flow to the new EMR in real 5me once the ini5al registra5on conversion is complete.
– Encounters • All chart data that gets loaded is associated with an encounter or “visit.”
• Pa5ent contact or visit entries may not necessarily be an exact match
Build
• Full volume tes5ng – Work with technical support to plan disc space. – Perform incremental tests at increasing volumes up to full volume.
• Test environments – 2 are necessary – A primary test environment for incremental volume tests
– A secondary test environment for simulated produc5on
Test
• Tracking – Good tes5ng requires good tracking. Use tracking tools to monitor tes5ng progress, defect countdown, issue resolu5on, etc.
• Clinician sign-‐off – Tes5ng is not complete un5l the clinicians sign off.
Test
• Bulk and gap conversions – Bulk conversions some5mes take days to complete. – a smaller bulk conversion is needed, ofen called a “gap conversion”
• Big-‐bang vs. rollout: – If the go-‐live approach is a “big bang”, the legacy system must be locked out to prevent any new transac5ons
– If the go-‐live approach is a “rollout”, there must be real-‐5me conversion interfaces that transfer all new manual ac5vity
Go-‐Live
• [email protected] • [email protected]
Ques5ons?