digital broadcast - may 2010
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Digital Broadcast - May 2010 - ITP BusinessTRANSCRIPT
VOLUME 3 ISSUE 5 MAY 2010
An ITP Business Publication
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EXCLUSIVE: ADMC reveals its EPL distribution secrets
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01www.digitalproductionme.com
CONTENTS
MAY 2010
34SERVER STRAINThe broadcast servers ready to deal with the
increasing demands placed on them.
28JOINED UP TVThe interactive TV applications that offer
real revenue opportunities.
ALSO IN THIS ISSUE...
WEB HIGHLIGHTSSpot poll: How confident has NAB
left you?; top web stories; editor’s
choice: the iPad launch.
THE BRIEFINGtwofour54 unveils new home;
Dubai media zones merge;
France Telecom eyes Middle East.
MBC ACTIONDigital Broadcast gets some
MBC action with a tour of the
network’s headquarters.
COVER STORY: ON THE BALLAbu Dhabi Media Company
execs reveal the firm’s ambitious
EPL distribution strategy.
MARKET ANALYSISConsumer consumtpion habits
are changing with digital media
the big winner.
2
6
14
20
40
20 THE MOSTCOMPREHENSIVEFAMILY OFDIGITAL TVMONITORING,MEASUREMENTAND ANALYSISPRODUCTSIN THE WORLD
www.digitalproductionme.comMAY 2010
DPME.COM ROUND-UP
02
EDITOR’S CHOICE
MOST POPULAR STORIES
1 TECOM Investments merges Dubai Media zones
2 MEIFF rebranded as Abu Dhabi Film Festival
3 EPL UPDATE 1: ‘We will pursue 3D’, says ADMC
4 OSN expands HD bouquet
5 Al Arabiya launches live HD streaming service
The Cartoon Network announced that it was
to open an academy in Abu Dhabi’s twofour54
media precinct. The animation training centre
will open in September 2010.
digitalproductionme.com/news
CARTOON NETWORK TO LAUNCH UAE ACADEMY
The online home of:
DA
TE: A
pril 2
8
ALSO ON THE DPME SLATE THIS MONTH...
Leading global industry figures debate the future of Arab Media in Abu Dhabi.
ANALYSIS
POWER PLAYERS Mike Whittaker talks tech rationalisation at pay TV operator OSN.
INTERVIEWS
THE SHOW GOES ON AT OSN
Ten products not to miss from Europe’s leading AV technology trade event.
TECHNOLOGY
PROLIGHT + SOUND 2010New technologies and trends are frequently on show in Vegas before anywhere else.
COMMENT
WHY THE PROS LOVE NAB
IN PICTURES
THE IPAD LAUNCH
digitalproductionme.com/analysis
digitalproductionme.com/technology
digitalproductionme.com/interviews
digitalproductionme.com/comment
Apple fan-boys (and girls) queue round the block to get their hands on the iPad.
READER COMMENT: “Cartoon Network never produced cartoons and never did training. It is just a platform that acquires and commissions cartoons so how are they going to train talent?”Dave, Dubai, UAE.
SPOT POLLDID NAB 2010 LEAVE YOU FEELING CONFIDENT?
50% Very, lots of deals being done.
32% Reasonably confident, the traffic was ok.
14% Depressed, unless you’re interested in 3D that is.
4% Not especially. DA
TE: A
pril 2
8
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COMMENT
MAY 2010 05
The regulatory framework for
broadcasters in the Middle East
is notoriously fragmented with
national and multi-national bodies
simultaneously trying to exhort a degree of
control on the industry in an environment that is
severely disjointed.
The MENA market is commonly referred to as
unique due to the 300 million people all speaking
Arabic. This might be true but are all these
people really ‘speaking the same language’?
Cultural differences, tastes and preferences
vary greatly within this vast area, yet
broadcasting is more or less universal from one
end to the other.
While market liberalisation and other
freedoms are often held as the ideals that any
media industry should pursue, it could well be
possible that the Middle East is in fact in need of
more regulation.
Regulation could help clarify the confusing
censorship issues in the Middle East that see one
broadcaster painstakingly editing out material
that is openly shown on the next channel. The
agreement of a watershed to keep material not
suitable for children restricted to certain times
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would only work if all stations agreed, something
a pan-regional body could enforce.
Next is the issue of local content production.
In other markets, public broadcasters are
required to screen a minimum quota of locally
produced content.
The region is looking for ways to stimulate
local content production. What better way than
to use a regulatory body to enforce a minimum
quota? As well as boosting the industry, it
would also contribute towards several of the
goals set up by culture and heritage authorities
throughout the Middle East by telling local
stories in the local language.
The present system is complex for all involved.
A singular, more powerful unit that understands
and mitigates for the diversity of the region,
whilst acknowledging its discrepancies could
have a surprisingly positive effect.
06 www.digitalproductionme.comMAY 2010
THE BRIEFING
Al Arabiya news channel launched a live HD
stream of its broadcasts last month.
The service uses adaptive bit rate technology
to ensure that individual users receive the best
possible quality that can be supported by their
internet connection at that moment in time.
“This feature enables us to provide the best pic-
ture quality to high speed internet users around
the world and in parallel helps Al Arabiya to
overcome problems caused by limited broadband
internet access in the MENA region,” according to
Nasser Alsarami, head of media at Al Arabiya.
The technology underlying the service has been
provided by Arvato Mobile.
“The way we are doing this is very unique. The
challenge was to create a big reach so everyone
can access the video and simply click and view,”
said Ingo Lalla, VP IPTV and platform services,
Arvato Mobile. “That is why it was decided to base
this service on Flash, which is on 95 percent of all
computers rather than something like Silverlight
which is on less than 40 percent of all computers.”
Twofour54, Abu Dhabi’s media production zone
unveiled the masterplan for its new 600,000sqm
campus in Mena Zayed last month.
Some of the world’s leading architects and
consultants have been engaged to work on the
project that will showcase a bold waterfront de-
velopment close to the UAE capital’s Corniche.
Bernard Tschumi, who has provided the
concept master plan for the project, was respon-
sible for the plans of Mediapolis, Singapore and
France’s Parc de la Villette. UN studio, which
won the design competition for Zone 1, will work
under lead consultant Adamson Associates
International while Kohn Pedersen Fox has been
appointed to develop Zone 2, which will house
Abu Dhabi Media Company’s (ADMC) new HQ.
Wayne Borg, COO twofour54 called the new
campus “a spectacular addition to Abu Dhabi’s
skyline; a symbol of Abu Dhabi’s commitment to
deliver on the Emirate’s 2030 economic vision”.
“This campus is the embodiment of the
creative ecosystem that we have been creating
at twofour54; specifically designed to allow the
Arab content creation community to flourish,”
he stated.
• Twofour54 also extended its children’s
content partnerships signing deals with The
Cartoon Network and local animation firm
Blink Studios.
TWOFOUR54 UNVEILS NEW LOOK CAMPUS World leading architects and design consultants combine on project
AL ARABIYA LAUNCHES LIVE HD STREAMING
MONTH IN NUMBERS
12,000Number of people that will work at the
completed twofour54 campus at Mena Zayed.
BROADCAST BUSINESSGOOD MONTHYOUTUBEThe video sharing site has just celebrated its fifth anniversary. The company has been look-ing for a way to turn eyeballs into dollars. Now the firm may have found its golden ticket to profitability. Last month CEO Chad Hurley and other execs indicated they would begin fo-cusing on increasing the num-ber of minutes users spend on the site, allowing them to tap into the multi-billion dollar TV advertising market.
BAD MONTHBEBOAOL’s once wildly successful social network Bebo an-nounced that its UK profits fell 143 percent.
Bebo cost AOL US $850m in 2008 but has since been a victim of Facebook’s ongoing surge in popularity.
Bebo’s daily reach has halved in the past six months. A leaked internal email by Jon Brod, EVP AOL ventures stated that the service would “require significant investment in order to compete in the competitive social networking space” appearing to signal that AOL was ready to sell.
220,000sqmThe amount of office space available at
the site by 2018.
The new campus will open in
stages starting in 2014.
www.digitalproductionme.com
THE BRIEFING
MAY 2010 07
TECOM Investments has announced that
its 11 business parks will be consolidated
into five clusters, including one dedicated
to media.
The move will see Dubai Studio City,
Media City and the International Media
Production Zone (IMPZ) working more
closely in the future.
Jamal Al Sharif, the former executive
director of Studio City becomes the man-
aging director of both Dubai Media City
and Studio City. Saeed Al Falasi remains
the executive director of IMPZ.
“We have more partners and more
responsibilities but this creates better op-
portunities for us as well as our partners,”
said Al Sharif. “I have been working with
TECOM for the last nine years but I expect
that this restructuring will make it easier
than ever to connect the partners of each
zone together,” added Al Sharif.
“I have announced a new internal
structure that will see a partner relations
development team put in place. Their job
is purely to work closely with our partners
in the media zones and see what we can
do to help them improve their business.
We are also putting together a database of
our partners so that they can create better
synergies,” revealed Al Sharif.
NAB OFFICIALS CLAIM ATTEN-DANCE RISE AT 2010 SHOWAccording to NAB figures, the number of reg-istered attendees for the this year’s show was 88,044 as opposed to 82,650 in 2009.
“Content professionals from across the globe turned out in force at the NAB Show, and we’re delighted by the extraordinarily positive feed-back,” said NAB executive VP Dennis Wharton.
QUOTE OF THE MONTH
BROADCAST BUSINESS
TECOM MERGES DUBAI MEDIA ZONES AMID SHAKE-UPJamal Al Sharif to take on new role as managing director of Dubai Media City and Studio City
Sometimes it has felt like the entire company is working on the EPL! ADMC’S RICKY GHAI ON THE HECTIC PROCESS
OF PUTTING THE FIRM’S AMBITIOUS DISTRIBUTION PLANS FOR THE ENGLISH PREMIER LEAGUE IN PLACE AHEAD OF THE NEW SEASON IN AUGUST.
MEIFF EVENT REBRANDED AS ABU DHABI FILM FESTIVALThe Middle East International Film Festival (ME-IFF) will adopt the title Abu Dhabi Film Festival to strengthen connections with the emirate.
“It’s common practice for major international film festivals to name themselves after the town in which their principal screenings take place,” said Peter Scarlet, executive director, ADFF.
SYRIAN ASSEMBLY SHAKES UP BROADCAST REGULATIONSSyria’s People’s Assembly passed a law earlier last month to establish a new unit called the Public Body for Radio and TV Production.
The body is expected to replace the TV Pro-duction Directorate of Syrian Radio and TV and have greater autonomy. The new law will enable the body to work as an independent entity.
Peter Scarlet, executive director, ADFF.
Dennis Wharton.
Jamal Al Sharif, MD, Dubai Media and Studio City.
08 www.digitalproductionme.com
THE BRIEFING
YahLive has signed a deal with Jordan Media City
(JMC) for playout and uplink services, the two
companies have revealed.
The agreement will allow YahLive to offer its
clients from the Levant the option to uplink from
JMC, with playout facilities also available.
“We have agreed to have two transponders
worth of bandwidth,” said Mohamed Youssif, CEO,
YahLive. “The number of channels that this repre-
sents will vary depending on how many are stan-
dard- or high-definition,” added Youssif.
“We want to have a number of uplink facilities
contracted to us to make sure that we are close
to the customers and can give them the option of
where they uplink from,” said Youssif.
Yahsat, the satellite operator behind YahLive,
also announced that it had signed the
first Shariah-compliant insur-
ance for satellite operations.
“Insurance protection is an
integral part of our satellite
programme. With firm roots
in the region, we are proud to
be the first organisation to
use a Shariah-com-
pliant insurance
solution for space
programs,” said
Jassem Al Zaabi,
CEO, Yahsat.
MAY 2010
BROA
DCA
ST BRIEFS
DELIVERY
YAHLIVE STRIKES UPLINK DEAL WITH JMC TELEPORTParent company also signs landmark Shariah-compliant insurance deal
THE BRIEFING
OSN TO EXTEND HIGH DEFINITION BOUQUETOrbit Showtime Network (OSN) will add six HD chan-nels to its current line-up.
The new additions will bring the total number of HD offerings from OSN to nine. The new channels include Sundance channel HD, Outdoor channel HD, Food Network HD, Fashion TV HD, Fox Sports HD and Shows-ports 1 HD.
“HD is the biggest
development to happen in TV in the last 15 years,” said Marc-Antoine d’Halluin, CEO, OSN. “Less than ten months since Orbit and Showtime merged, we are very proud to be the first network to offer subscribers a line-up of nine exclusive HD channels from world-renowned brands.”
The operator is presently in the process of swapping subscribers’ Showtime boxes with its new OSN decoders. Viewers will require the new boxes to receive the service.
OSN is presently the only pay TV operator in the region to offer HD with Dolby Digital surround sound.
The continued growth rate of mobile phone subscriptions in the Arab world in 2009.16.6%
OMNEON PRO-MOTES FERREIRA TO TOP EMEA SALES JOBOmneon announced the promotion of Manuel Ferreira to the position of vice president of sales for
EMEA. Ferreira has been involved in both the technical and sales aspects of the broadcast industry for more than two decades.
Ferreira’s 20 years in the technology industry includes various technical service and support roles with major companies such as Sun Microsystems, MIPS, and SGI.
EL SOKKARI SWAPS BBC ARA-BIC FOR YAHOO!Hosam El Sokkari has left his position as head of BBC Arabic to become the head of Yahoo! Channels in the Middle East.
El Sokkari was at the BBC for 15 years as a journalist, presenter and manager. He launched the BBC Arabic website in 1999 and became the first Arab to head the service in 2004.
He will take charge of Yahoo’s English-, French- and Arabic-language services in the Middle East.
MOVERS & SHAKERS
Mohamed Youssif,
CEO, YahLive.
www.digitalproductionme.com MAY 2010 09
THE BRIEFING
State broadcaster Egyptian Radio and Television
Union (ERTU) recently invested in a new contribu-
tion and distribution video headend solution from
Ericsson to upgrade its broadcast network.
Commenting on the investment, Hamdy
Mounir, chairman of ERTU stated: “ERTU has a
duty to Egyptian viewers to provide the best TV
experience possible, which is why we continue our
eff orts to upgrade our network”.
Eric Baron, head of EMEA region, Solution Area
TV, Ericsson claimed the order was “further evi-
dence of the company’s leadership in the contribu-
tion & distribution market”.
Nan & Lili, an Arabic animated preschool series
created by director and executive producer Fir-
daus Kharas for Al Jazeera Children’s Channel
(JCC), will be distributed worldwide by Classic
Media, it was announced.
Th e show, which was unveiled to buyers at
MIPTV, was created for a global audience of pre-
school boys and girls (2-4yrs). Two-hundred epi-
sodes of three minutes each have been created in
three languages: Arabic, English and French. One-
hundred more episodes are presently in develop-
ment and will be delivered later this year.
ERTU BOOSTS SIGNAL QUALITY
CLASSIC MEDIA ACQUIRES RIGHTS TO JCC SERIES
TELECOMS MARKET
The UAE’s second telco operator du declared that it would be investing heavily in improvements to its mobile broadband network and would
begin to push harder into new areas such as digital content and social networking.
“We will be investing in our infrastructure and we will be investing in continuing and accelerating our mobile broadband coverage,” said Osman Sultan, CEO, du.
The operator will also look to develop its MediaLabs business as it looks to fi nd new sources of growth.
“We don’t think this will be capital intensive for the coming three to four years, this is to prepare for what we believe is the [new] world for telecos in fi ve, six or seven years from now.”
Teleco giant France Telecom is sizing up acquisitions and new licences in the Middle East and Africa as it sets about doubling the amount of rev-
enue it generates in emerging markets.In an interview with Bloomberg, recently
appointed CEO Stephane Richard said the group may invest as much as US$9.3 billion over the next fi ve years in the region.
“If we can buy a portfolio of assets to arrive more rapidly, that’s very good. If it’s necessary to buy licences country by country, that works also,” he told the newswire.
As well as a presence in 14 countries in Africa, France Telecom has a 51 percent stake in Jordan Telecom Group (JTG), which in 2007 adopted the Orange brand for its services in Jordan.
DU EYES NETWORK UPGRADES FT CEO PLANS MENA INVESTMENT
L to R- Firdaus Kharas, creator of Nan and Lili, Malika Alouane, director of program-ming at JCC, Chloe van den Berg, EVP, Classic Media.
BROA
DCA
ST BRIEFS
TURKISH BROAD-CASTER TO LAUNCH ARABIC CHANNEL IN THE MIDDLE EASTThe Turkish Radio Televi-sion Association (TRT) has launched an Arabic language channel for the Middle East.
The channel was of-fi cially opened in Istanbul last month by Turkish Prime Minister Rajeb Tayeb.
The station will look to capitalise on the recent popularity of Turkish soaps screened by MBC such as Nour and Aliye, which have dominated free to air ratings in the region. The fi nal epi-sode of Nour is reported to have attracted an audience of 85 million – a record for the MENA region.
A trial broadcast was conducted for two weeks prior to launch with the full channel now being trans-mitted by Noorsat.
SOUTH INDIAN NET-WORK MULLS MENA EXPANSIONSouth Indian broadcaster Sun TV Network has an-nounced plans to launch two free-to-air channels from Dubai to cater to the South Indian population in the Middle East.
Sun will open an offi ce in Dubai and have a dedicated editorial and sales team to manage its daily Middle East operations.
Vijay Babu, VP of Surya TV, confi rmed the move and stated that the network will enter the Middle East market “with its fl agship channels, Surya TV and Sun TV”.
www.digitalproductionme.com MAY 2010 09
THE BRIEFING
09
State broadcaster Egyptian Radio and Television
Union (ERTU) recently invested in a new contribu-
tion and distribution video headend solution from
Ericsson to upgrade its broadcast network.
Commenting on the investment, Hamdy
Mounir, chairman of ERTU stated: “ERTU has a
duty to Egyptian viewers to provide the best TV
experience possible, which is why we continue our
efforts to upgrade our network”.
Eric Baron, head of EMEA region, Solution Area
TV, Ericsson claimed the order was “further evi-
dence of the company’s leadership in the contribu-
tion & distribution market”.
Nan & Lili, an Arabic animated preschool series
created by director and executive producer Fir-
daus Kharas for Al Jazeera Children’s Channel
(JCC), will be distributed worldwide by Classic
Media, it was announced.
The show, which was unveiled to buyers at
MIPTV, was created for a global audience of pre-
school boys and girls (2-4yrs). Two-hundred epi-
sodes of three minutes each have been created in
three languages: Arabic, English and French. One-
hundred more episodes are presently in develop-
ment and will be delivered later this year.
ERTU BOOSTS SIGNAL QUALITY
CLASSIC MEDIA ACQUIRES RIGHTS TO JCC SERIES
TELECOMS MARKET
The UAE’s second telco operator du declared that it would be investing heavily in improvements to its mobile broadband network and would
begin to push harder into new areas such as digital content and social networking.
“We will be investing in our infrastructure and we will be investing in continuing and accelerating our mobile broadband coverage,” said Osman Sultan, CEO, du.
The operator will also look to develop its MediaLabs business as it looks to find new sources of growth.
“We don’t think this will be capital intensive for the coming three to four years, this is to prepare for what we believe is the [new] world for telecos in five, six or seven years from now.”
Teleco giant France Telecom is sizing up acquisitions and new licences in the Middle East and Africa as it sets about doubling the amount of rev-
enue it generates in emerging markets.In an interview with Bloomberg, recently
appointed CEO Stephane Richard said the group may invest as much as US$9.3 billion over the next five years in the region.
“If we can buy a portfolio of assets to arrive more rapidly, that’s very good. If it’s necessary to buy licences country by country, that works also,” he told the newswire.
As well as a presence in 14 countries in Africa, France Telecom has a 51 percent stake in Jordan Telecom Group (JTG), which in 2007 adopted the Orange brand for its services in Jordan.
DU EYES NETWORK UPGRADES FT CEO PLANS MENA INVESTMENT
L to R- Firdaus Kharas, creator of Nan and Lili, Malika Alouane, director of program-ming at JCC, Chloe van den Berg, EVP, Classic Media.
BROA
DCA
ST BRIEFS
TURKISH BROAD-CASTER TO LAUNCH ARABIC CHANNEL IN THE MIDDLE EASTThe Turkish Radio Televi-sion Association (TRT) has launched an Arabic language channel for the Middle East.
The channel was of-ficially opened in Istanbul last month by Turkish Prime Minister Rajeb Tayeb.
The station will look to capitalise on the recent popularity of Turkish soaps screened by MBC such as Nour and Aliye, which have dominated free to air ratings in the region. The final epi-sode of Nour is reported to have attracted an audience of 85 million – a record for the MENA region.
A trial broadcast was conducted for two weeks prior to launch with the full channel now being trans-mitted by Noorsat.
SOUTH INDIAN NET-WORK MULLS MENA EXPANSIONSouth Indian broadcaster Sun TV Network has an-nounced plans to launch two free-to-air channels from Dubai to cater to the South Indian population in the Middle East.
Sun will open an office in Dubai and have a dedicated editorial and sales team to manage its daily Middle East operations.
Vijay Babu, VP of Surya TV, confirmed the move and stated that the network will enter the Middle East market “with its flagship channels, Surya TV and Sun TV”.
012 www.digitalproductionme.comMAY 2010
NEWS REVIEW
PEOPLE METERS: WHO’S WATCHING?Digital Broadcast investigates the impending UAE people meter project and the unique challenges it presents.
T he potential benefi ts of a TV audience mea-
surement system in the Middle East are
well documented. Th e challenge facing the
industry now is to implement the system in
the markets where it matters most.
Th e progress of the UAE people meter project
received a signifi cant boost last year when the
National Media Council (NMC) became involved.
Th e organisation’s involvement has helped to pull
together the various stakeholders and accelerate the
NEWS REVIEW
project’s development. Th e NMC hired Capgemini
Consulting to assess the best route for a people meter
in the UAE and reported its fi ndings last October.
“We recommended the use of a large panel size
for the UAE of between 750-1000 households. Th e
population profi le in the UAE is very complex and
the structure of the sample that you use must
represent this,” says Romain Delavenne, director of
telecom, media and entertainment in the Middle
East for Capgemini Consulting.
013MAY 2010
region. Th ere is both pan-regional and national
advertising – a situation not repeated anywhere else
– so it is hard to say for sure,” says Delavenne.
“If an advertiser is given the option of investing in
the UAE market once it has a people meter in place,
or in a another Gulf country of a similar size, it is
quite an easy choice.”
Th e benefi ts of audience measurement extend
beyond the obvious boost to advertising revenues.
“A people meter will improve the economy. It
off ers advertisers better value for money and more
confi dence. It allows broadcasters to attract more
advertising as well as providing feedback on the
audiences across the programming schedule.
“Th e people meter issue has never been about why,
but how. All the parties agree that this is a crucial
development. It is diffi cult however to balance who
is going to pay for what, it is a complex situation that
requires much discussion,” says Delavenne.
Th e negotiation phase has also been a lengthy
one in Saudi Arabia, where its so-called Project
Illumination measurement scheme has been making
slow progress for years. Delavenne is confi dent that
the involvement of the NMC will play a crucial role in
moving the UAE project to the implementation stage.
“Discussions about people meters seem to
have been going on in the Middle East for 10 years
now. Th e NMC is now telling the UAE market it is
important to put in place and that was an important
step,” he says.
Th e NMC has stated that the UAE people meter is
now in an advanced phase and has said it expects it
to be operational in the very near future.
www.digitalproductionme.com
NEWS REVIEW
WHO’S WHO?The Advertisers Busi-ness Group (ABG)The ABG was set up by the Dubai Chamber of Commerce & Industry to protect the interests of the big advertisers.
The body’s remit includes all forms of ad-vertising from print to TV.
Members include Nestle, Unilever and Gen-eral Motors.
UAE National Media Council (NMC)The NMC is the UAE government’s media regu-latory body.
Together with the country’s Telecommunica-tions Regulatory Authority (TRA) these groups are both keen to establish an audience monitoring service for the UAE to stabilise and improve the effi ciency of the region’s TV industry.
AGB IpsosAGB Ipsos is the joint venture by media research fi rm AGB Nielson and Ipsos Stat.
The organisation is re-sponsible for the technical infrastructure that powers a people meter project. It already has a deploy-ment in Lebanon and is awaiting fi nal approval for the Saudi-based Project Illumination.
Capgemini ConsultingThe independent consul-tancy fi rm was hired by the NMC to assess the strategy for implementing a people meter in the UAE. The company made its recommendations to the NMC in October 2009.
“Th is is around 1000 sample homes representing
a country of 1 million households in total. In the
UK the panel is 5000 homes for a country 20 million
households. Th e UAE sampling must be around four
times denser,” adds Delavenne.
Recommending a larger panel also means
suggesting an investment that is larger than
previously thought.
“Th e bigger the panel the more expensive it is. But
when you look at the size of investment required to
go from 500 to 1000 households, it is not very much
compared to the value of the credibility that a large
panel brings,” explains Delavenne. “Nobody should
have reason to be suspicious about the quality of the
information. All the value is based on this credibility.
Th e involvement of the NMC as a neutral body is
important. If one channel does its own numbers then
those results could be prejudiced.”
Th is value presents itself in the form of an
expanded TV advertising business. Delavenne says
that this does not mean that money from other
mediums with be transferred to TV, instead it will
attract advertisers to increase their investment in
advertising where a people meter system is in place.
“Advertisers in the Middle East tend to use print
and outdoor more than elsewhere because these two
mediums are measurable. Th e impact of a people
meter will be to bring new investment to TV. If you
cannot measure, you cannot sell.
“Th e [UAE] ad market is worth around half what it
should be. It is diffi cult to place an accurate number
on the impact a people meter could have on the
market because the Middle East is such a unique
THE PEO
PLE METER PLA
YER
S
Online advertising has overtaken TV revenue in some markets. People meter implementations would boost the future of the ad spot in the Middle East.
014 www.digitalproductionme.comMAY 2010
TECH TALK
ANDY PALMER, GROUP DIRECTOR OF TECHNICAL OPERATIONS, MBC
“I joined MBC in December last year after filling the position on an interim basis. I had been consulting in the region and had visited Dubai on several occasions.
The Middle East market is very exciting right now and I was impressed with MBC’s technology infrastructure. In the UK, the economic environ-ment has led to a slowdown in investment but the situation is far better here.
One of our key priorities is the transition to a tapeless workflow. It’s a large project and something that we will be working on right through 2011.We will be looking for an Asset Management System (MAM) and are currently searching for a systems integrator.
One of the key business driv-ers of a tapeless system is the ability to cost-effectively make content available on any plat-form from mobile or online to IPTV. This process is far easier when you are file-based and have just one point of ingest.
At the moment there are some tapeless islands at MBC. The TX content is run from a server. The post-production environment is tapeless as is the Avid newsroom solution that we have installed recently. The task for us now is to join all
of these elements together into a managed system.
With a project like this, you find that 70 percent of the change is about the people and the organisa-tional structures rather than the actual technol-ogy itself.
Staff will need to be re-trained, something many manufacturers can assist with. There are a lot of organisational disruptions to contend with and it is the train-ing and the change manage-ment that determines how successful you are.
It is essential that IT and broadcast engineering depart-ments work closely together during such projects, some-thing I realised about six years ago when I worked on my first tapeless workflow with a broadcaster in the UK.
MBC’s IT and Broadcast units already work seamlessly together under the technical operations banner, which is both refreshing and gratifying.
We will be setting up a net-work operations centre (NOC) to monitor the file transfer traf-fic, something that will increase in importance as the tapeless transition progresses.”
As the Middle East’s largest free-to-air broadcaster operating a double-digit number of TV and radio stations, MBC also has one of the largest operations centres in the region. Digital Broadcast takes a tour...
MBC ACTION
Main image: One of the broadcaster’s transmission sites. As part of the plans to centralise operations, MBC plans to consolidate its transmission facilities to one site.
Harris automation and SeaChange servers are currently in place.
TECH TALK
www.digitalproductionme.com
TECH TALK
MAY 2010 015
TECH TALK
NICK BARRATT, SENIOR BROADCAST MANAGER, MBC
“One of the most recent addi-tions at MBC is the Avid news-room system.
We have around 70 journalists’ seats hooked-up as well as three studios. One of the key benefits
is the ability to do desktop editing rather than rely on the availability of a suite. Journalists can work on a story immediately. This cuts down the time-to-air significantly and allows stories to be easily repurposed for use by our web team and uploaded to the Al Arabiya websites.
We also centralised our post-production equipment taking them out of the actual suites. This creates a better working environment for the operator and fits in with the strategy of creat-ing tapeless islands throughout our operations and then connect-ing them.”
MBC will soon be digitising its tape library. Pictured is just one row of the Al Arabiya archive housed on-site.
An Al Arabiya journalist using Avid iNews Instinct. The pictured key-frame viewing feature allows easy browsing of each shot within a file. The feature was requested by MBC and developed for them. Al Arabiya is beta-testing the application.
MBC’s facility is a busy crossroads for video traffic.
It receives live feeds from Al Ara-biya correspondents, BGAN and SNG units, satellite feeds and file transfer via the Quicklink service.
The company also has an MPLS network operated by du and Hong Kong’s PCCW.
“Anil Alva [pictured left] is senior IT engineer responsible for Avid,” says Bar-rattt. “He has been with the company for eight years and played a key-role in the Avid installation and transition. He personally oversaw all the support and engineer training for the entire system,” adds Barratt.
e
ftpea
MBC’s high-spec MCR records a high-res version for repur-posing online and a low-res version for the records.
016 www.digitalproductionme.comMAY 2010
OPINIONOPINIONO
Shortly after the EPL announcement there
was talk in the industry of ADMC off ering some
matches on a free-to-air basis. Th is was quickly
identifi ed as a breach of the terms of the deal,
dashing hopes in the 95 percent of Arab house-
holds that do not have pay TV.
To give ADMC credit it will open up new ways
to view the EPL which could serve to extend audi-
ence reach beyond the wealthy. Th e last World
Cup was viewed by more people in Africa on mo-
bile phones than TVs due to the network coverage.
As ADMC begins to reveals its plans, the reality
of the situation is beginning to emerge and is far
less advantageous for low-income viewers than
previously suggested when the rights were won.
Understandably ADMC wants to redeem some
of its investment and why shouldn’t it, but the
possibility of the two wealthiest centres of media
power going head-to-head for all premium content
– sports and otherwise – in the future could cre-
ate a bi-polar industry with all the other players in
a distant second.
Th e industry has called for consolidation for a
long time. Th e diff erence between market-driven
consolidation and the current situation is the
unbalancing eff ect that Al Jazeera and ADMC’s
respective fi nances have had.
Th e challenge facing the rest of the media land-
scape is to avoid becoming “also-rans” in the race
for broadcast superiority in the Middle East.
Qatar and Abu Dhabi have proven them-
selves to be the real powerbrokers in
the Middle East broadcast industry
during the last few years.
Nowhere else in the region has the
combination of a liberalised media regulatory
environment and signifi cant disposable income to
even come close.
Recently, however, some of the gloss has been
removed from the investments made by each in
the broadcast and supporting creative industries.
Th e acquisition of the exclusive regional broad-
casting rights to the EPL by Abu Dhabi Media
Company (ADMC) presents a fantastic opportu-
nity for a local company to demonstrate the high
production values that can be achieved using local
staff , but lower-income viewers could now miss
out after early claims of aff ordability.
Far more worrying is the imminent FIFA World
Cup in South Africa that starts next month.
Th e World Cup, like the Olympics, frequently
gives emerging technolgies a shot in the arm and
drives user adoption. Th e late transfer of the rights
from ART to Al Jazeera Sport has left huge ques-
tion marks over the scope of the coverage, avail-
ability and distribution. So far there has been no
comment from Al Jazeera on any of the above. Th e
only development is that it now appears there will
be no access for ART subscribers that had signed-
up prior to the World Cup rights being sold on.
The fi nancial disparity between Qatar and Abu Dhabi and the rest of the Middle East is creating a bi-polar powerbase that could see other players fall far behind, writes John Parnell.
LOST IN TRANSMISSION
202Number of countries broadcasting the English Premier League.
360 millionThe largest audience size recorded in China for a single match.
$1.4bnThe annual TV revenue raised by the Premier League worldwide.
EPL TV IN NUMBERS
www.digitalproductionme.comMAY 2010
INTERVIEW
018
taken the best part of 12 months to put everything
in place. Now the intention is to go out and shout
about it.
What deals do you have on the horizon?AW: We have several deals about to be signed
which I believe represents one of the largest online
media deals in the Middle East. It will combine
mobile and online applications with a physical
retail presence. We are handling the project end-
to-end in partnership with a globally recognised
entertainment brand, which already has a strong
presence in the Middle East.
We are also developing white label content
portals and mobile applications.
We are now launching our mobile apps in MENA;
this same application was launched with mobile op-
erators in Europe. We are also working on a similar
application in conjunction with the IPL.
Will these services include video?AW: These applications can be quick wins; some
of the video streaming services will be tackled
further down the road.
What content have you secured so far?AW: We have a strong portfolio of kids’ content
and will sign our first broadcast deal for these
shortly. These will be backed with DVD releases
and live shows through our live events division
Tech Access Media Access (TAMACS).
TAMS has the rights to some video content
based around the World Cup. It’s is also pushing
out IPL content next year, working with the NBA
and talking to Major League Soccer in the US.
The idea is to provide content for all genres, in all
languages. There is a gap in the Arabic language
content online; this is something TAMS is trying
to address.
Has Tech Access Media Solutions (TAMS) developed as envisaged when you launched?Adrian Wood: TAMS has been evolving for several
years now. The concept of aggregating and licens-
ing content is still the same. What is very differ-
ent is that we are using our own development
company to create and manage media platforms.
There has also been much more integration into
the core business. Integrating the IT hardware
business to media customers was considered from
the outset.
Is there one particular area of the hardware business that has done well?AW: We have been getting a lot of feedback from
our resellers in different markets whereby govern-
ments and media groups are asking about DRM
and the digitisation of archives.
We have put out many proposals in that area
during the last two quarters.
Have you tailored the IT approach for your media clients?TAMS has taken the Tech Access approach that
we have had for the past 10 years with our princi-
pals. We have looked at what media products and
services our vendors provide and have then added
the bits that were missing. Therefore, we have tied
up and are working with media companies.
We are also in talks with major related broad-
cast technical firms.
What other sectors is TAMS tackling?AW: There are now about five or six areas TAMS is
focusing on from the developing media applica-
tions to the integrated hardware solutions, value-
add professional services, content aggregation and
to distributing/developing our own content. It has
become something bigger than we thought. It has
The decision by IT hardware firm Tech Access to launch a media arm has proven to be a wise one. As the division prepares to begin signing off its first major deals in the region, Digital Broadcast talks to the venture’s GM, Adrian Wood.
ACCESS ALL AREAS
There are now about five or six areas TAMS is focus-ing on from the developing media applications to the hardware solutions, professional servic-es, content aggrega-tion to developing our own content. It has become some-thing bigger than we thought.
ADRIAN WOOD
General manager, TAMS
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COVER STORY
www.digitalproductionme.com020 MAY 2010
COVER STORY
ADMC executives discuss tactics for the upcoming EPL distribution including online, mobile and 3D plans as well as answering the big question, can
they turn a profi t? John Parnell reports.
C executives discuss tactics for the upcoming distribution including online, mobile and 3D
ON THE BALL
www.digitalproductionme.com 021MAY 2010
COVER STORY
T he announcement of ADMC’s victory in
the auction for the exclusive broadcast
rights to the EPL triggered a deluge of
questions. Will the games be off ered on a
free to air (FTA) basis? Will they be leased to exist-
ing pay TV operators? Will ADMC match OSN’s
commitment to show all 380 matches?
Th e line of questioning has meandered as infor-
mation trickled out of ADMC towers during early
2010. Th e network would not be “sub-letting” the
EPL to another broadcaster – FTA or otherwise –
and the questions turned to what will it cost? Will I
need another set top box? How will ADMC
make a profi t from the $300 million
price-tag of the rights?
Th e broadcaster has been work-
ing fl at out to address all of these
issues and now (most) of these
questions can fi nally be answered.
“Our key position is to make
premium content – in this case the
EPL – available to the widest number
of consumers on all platforms,” says Ricky
Ghai, executive director digital media, ADMC. “Th e
intention is to create uniformity, consistency and a
simple consumer experience on any platform.”
Th e company announced in February that it
would be off ering access to all 380 matches through
three methods; online streaming; an encrypted
satellite signal and via IPTV where possible.
Th is announcement triggered a number of ques-
tions all of its own.
ADMC owns the mobile rights... We are in ongoing discussions with mobile operators about some form of offering; these have not been fi nalised but it will be part of the ser-vice. We hope to have a mobile offering in time for our fi rst season.
KARIM SARKIS
Executive director of broadcast, ADMC
“Th e real value we are providing is the fl exibility
of choice and the convenience of accessibility on
top of what had previously been a very limited
direct to home off ering,” says Ghai.
Th e online streaming service attracted a lot of at-
tention with sceptics pointing out that the region’s
limited broadband infrastructure and high prices
have limited take-up. So does the Middle East have
enough high speed internet users to create a mass
market for ADMC’s EPL streaming service?
“If you had asked me this a year ago I would have
said that it would be a big challenge to make this
work. But now, if you look at the number
of press releases and announcements
in the past three months on the
anticipated increases in broad-
band growth and the progress the
operators are making… STC has
announced that it has achieved
speeds of 100Mb/s for example. All
the signs are right and the stimulus
of this momentum is always going to
be the availability of content,” says Ghai.
Despite this, ADMC is well aware that the
quality of connection varies greatly throughout the
territory that it possesses the rights for, and will be
doing what it can to off er a suffi cient service within
for all users regardless of bandwidth.
“Although broadband capacity and uptake are
improving, we are going to do all that we can to
provide the most sophisticated form of delivery in
the last mile. Th e streaming will use an adaptive
ADMC has partnered with The Perform
Group, which specialises in broadcasting
sports on new media platforms.
380Number of matches
ADMC will show live and in HD per season.
www.digitalproductionme.com
COVER STORY
MAY 2010022
bit rate. Th at allows anyone including those with
the slower speeds to at least see a clean, consistent
stream. Th e quality of that stream is dependant on
your service provider relationship and your pipeline
but we can stop buff ering and other problems.”
Distributing the content online is only the fi rst
part of the process however. Ghai says another chal-
lenge posed by the streaming service is fi nding an
appropriate and secure means for online payment.
“Th ere is a lack of e-commerce in this
region. ADMC is addressing that and
there are a number of forms of
online payment coming up. Th ese
will be available for third-parties
to use and will stimulate the
online sector generally, not neces-
sarily just those selling premium
content,” explains Ghai.
“We have a great opportunity
to stimulate the uptake of broadband
and the demand for upgrades to high-speed
services. Th e EPL is just one premium stream of
content and others will follow,” claims Ghai.
ADMC will partner with UK-based company Th e
Perform Group, which specialises in broadcasting
sports content on new media platforms.
“Perform is the offi cial partner of the EPL in the
mobile and online form. Th ey have a tremendous
amount of experience in delivering sport on these
platforms including the England vs Ukraine World
Cup qualifi er that was shown exclusively online.”
So could this relationship mean mobile services
based around the EPL are on the way?
“Th e premium nature of the content and of
the market that we are operating in with almost
200 percent mobile penetration in some markets,
means that clearly this will play a very important
role. Th is could stretch from handset-friendly web
TV clips or otherwise to a full streaming or broad-
cast platform. We are part of the DVB-H consor-
tium in the UAE and that will play a large role in
how we deliver a service to a handset,” says Ghai.
ADMC’s executive director of broadcast
Karim Sarkis agrees.
“ADMC owns the mobile rights
and we are in ongoing discussions
with mobile operators about some
form of off ering; these have not
been fi nalised but it will be part of
the service and we hope to have a
mobile off ering in time for our fi rst
season,” says Sarkis.
Th e second component of ADMC’s
triple-pronged distribution strategy will see its
Abu Dhabi Al Riyadiya sports bouquet off ered via
IPTV platforms in partnership with telcos.
Th e UAE’s du and Etisalat were the fi rst two ser-
vices to announce that they had struck a deal.
“Th ese agreements are standardised benchmark
deals of wholesale supply and partnership. Th ere
is common ground to stimulate markets and
make premium content accessible and maintain
the consistency across territories, so it’s a tighter
partnership than an old fashioned cable carriage
agreement,” says Ghai.
“Th ere has to be a degree of wholesale retail fl ex-
REVENUE STREAMSThe nature of ADMC’s distribution plans opens up a host of new revenue streams for the company both directly and indirectly.
These stretch far beyond regular sponsorship and subscription charges. For the fi rst time, some of these services can be sponsored on a national rather than a regional level.
The creation of multiple related products on differ-ent platforms also creates the chance to for brands to integrate more deeply into each service.
• Wholesale rights to IPTV distribution partners and potential VOD revenue
• Sales of STBs and sub-scription fees
• Web streaming subscrip-tions and potential on demand fees
• Mobile services, poten-tially both on demand and linear
• Traditional advertising and sponsorship of pro-gramming, websites and mobile platforms
• Deep-rooted “ownership” style sponsorship of new media services, such as individual deals for future mobile services from each specifi c national telco operator
• Potential service upgrade to 3D for home-based subscribers
• Commercial and cinema 3D screenings
• Increased exposure for other ADMC brands, channels and products and associated sponsors
WH
ERE WILL TH
E MO
NEY CO
ME FRO
M?
A 3D camera at a top-fl ight German
football match.
$263,000The price ADMC has paid
per match.
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An ITP Executive Event
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024 www.digitalproductionme.comMAY 2010
COVER STORY
ibility to allow the telcos and service providers to
create the value-added distinctions that they need
to create to attract customers. So while there are
wholesale and retail pricing parameters to main-
tain consistency, there may be some movement
within those depending on the creative off er that
each service provider takes to market,” says Ghai.
Essentially this means that upper and lower
limits on the prices telcos can charge for their EPL
bundles are in place. Until all the telco partners are
in place however, ADMC cannot reveal what these
prices are.
“It’s expected that the telcos will off er the EPL as
part of certain bundles. Th ere is also the opportu-
nity to off er extensive VOD services through IPTV
but that would depend on the EPL rights usage
guidelines,” says Ghai.
Th e fi nal piece of the jigsaw is the creation of an
encrypted satellite channel.
ADMC has tied with STB manufacturer Humax
to roll-out HD boxes that will be packaged along
with annual subscriptions and made available
through a number of outlets.
“Th e boxes will be sold through the usual retail
channels, satellite equipment specialists, hyper-
markets and electronics stores,” says Sarkis.
Sarkis says the box is one of the most widely
available HD boxes in the market already, which
could save some customers from having to pur-
chase an additional box. Th e company has claimed
that its streaming application will help promote the
adoption of broadband, so does hope to do the same
for HD TV?
“I wouldn’t claim that we were the only entity
pushing HD adoption in the Middle East. HD take-
up is already happening in this region, but the EPL
will help. Our motivation to off er all 380 matches in
HD was more about providing something new for
viewers,” says Sarkis.
“Th is will be the fi rst time that ADMC has done
full HD and tapeless broadcasting and if I am not
mistaken it will be the fi rst time in the region. It
is a change for the company and the systems have
been upgraded during the last three years but the
completion of the move to a tapeless workfl ow was
the icing on the cake. Th ere are new studios, the
network infrastructure is upgraded, new servers,
encoding equipment for encryption – which is of
course something new for ADMC as are subscriber
management systems. Basically everything has
been upgraded to support full HD,” says Sarkis.
Th e project’s scope is broad with Ghai joking that
it has sometimes felt like all of the company’s near
2200 employees have been working on the EPL.
“It would be very diffi cult to quantify how many
people have been contributing. A lot of people
in the broadcast and technology divisions have
been working on it and half of my digital division
have been too. Th ere are also a number of external
partners. Th ere have been some tremendous eff orts,
time and resources applied to ensure that we can
deliver something respectable,” says Ghai.
Th e project is also an example of what future con-
verged media and telecoms projects could look like.
“Convergence is something that we have been
shouting about at ADMC since our digital division
was formed,” says Ghai.
“Digital [media] is often an afterthought or is
merely a limb attached to the parent company.
Th e EPL is an example of a converged output from
production to delivery to distribution through to all
of the commercial aspects wrapped around it. If it
succeeds with the EPL then it should work with all
Convergence is something that we have been shouting about at ADMC since our digital division was formed... Digital [media] is often an afterthought. The EPL is an example of a converged output from production to delivery to distribution to all the commercial aspects.RICKY GHAI
Executive director of digital media,
ADMC
026 www.digitalproductionme.comMAY 2010
COVER STORY
kinds of content, news, entertainment and music.”
One of the challenges both Ghai and Sarkis iden-
tify is the tight schedule imposed on ADMC to fulfi l
all of its ambitions. Th e company is breaking new
ground with several aspects of its intended initial
services and could take this pioneering attitude
further once its coverage begins with 3D – one goal
it has in its sights.
“BSkyB supply a large portion of the live coverage
of the competition to the EPL itself but the 3D pro-
ductions is something it has been doing for itself,”
says Sarkis.
“It is not yet clear if 3D is part of the package of
rights. We are waiting to hear from the Premier
League,” adds Sarkis. “It is defi nitely something we
are interested in.”
In the UK, BSkyB has shown 3D coverage of
matches in commercial premises and in special
cinema screens to negate the lack of 3D TV sets in
homes, a strategy Sarkis says he would replicate at
ADMC given the chance.
“Th e price of 3D TVs is falling and the technology
will come to the home much faster than HD did. In
the short-term however – say the upcoming season
Monetisation is a clear component but it’s a long-term strategy; we’re certainly not go-ing to realise profi tabil-ity in year one, two or three... The halo effect of a superbrand like the EPL is already tangible. ADMC is in talks with some very interesting brand partners, some very excited telco part-ners and ISPs.RICKY GHAI
Executive director of digital media,
ADMC
– it is far more practical to talk about commercial
screenings than broadcasting 3D to the home.
“Th e set top boxes that we will be off ering to
viewers wishing to access the satellite feed of the
EPL are 3D compliant but the adoption of the
format is dependant on consumers purchasing 3D-
enabled TV sets,” says Sarkis.
Although ADMC is state-owned, it does have a
commercial remit, something many questioned
when they paid a reported $300 million for the
three-year contract for the EPL rights.
“Monetisation is a clear component but it’s a
long-term strategy; we’re certainly not going to
realise profi tability in year one, two or three,” says
Ghai. “I think it’s the fi rst step towards developing
the infrastructure, partnerships and ecosystems
around the various content services.
“Th e halo eff ect of a superbrand like the EPL is
already tangible. ADMC is in talks with some very
interesting brand partners, some very excited telco
partners and ISPs, it has drawn attention to us. And
we are happy to share this attention with everyone
because there are more benefi ciaries in this project
than just ADMC.”
028 www.digitalproductionme.comMAY 2010
INTERACTIVE TV
Home shopping, SMS voting, social networking crossovers and simple text-based services have all entered the broadcast sphere under the banner of interactive TV. Digital Broadcast talks to some of the technology fi rms supporting these services and asks which of them can drive real revenues.
JOINED UP TVThe development of a two-way connec-
tion between viewers and broadcasters
regardless of the means of communication
involved, has transformed the revenue op-
tions available to broadcasters.
Paired with the introduction of digital TV
platforms, the humble TV set rapidly
assumed new uses and applications
for viewers. Operators could now
off er games and communication
services. Programme producers
could incorporate money spin-
ning user participation through
SMS and online interaction.
More than a decade after the
emergence of these platforms, interac-
tive TV is still a developing technology. New
platforms – particularly IPTV – create new oppor-
tunities and spark innovation in the industry.
Changing consumer behaviour, such as the pre-
dominance of connected wireless devices and the
high level of comfort most people now feel with the
internet, means that many of the barriers between
services and users have now been removed.
“Interactive TV today is more about video and
information services than the games and other
one-off applications,” says John Boulton, marketing
manager with broadcast technology fi rm SysMedia,
which specialises in interactivity.
“In some territories, especially Europe,
the old teletext information services
are increasingly migrating to in-
teractive TV. Th is off ers improved
advertising presentation and the
programme video-in-picture inset
option that is very popular. Broad-
casters are also looking towards
interactivity as a means to deliver alter-
native video and audio streams plus video-
on-demand and catch-up TV applications.”
As interactivity has become more widely ad-
opted, the need for a universal standard has grown.
MHEG-5 is the open standard that has gained
traction in Europe, which has been the source of
many of the developments in interactive TV. As well
as providing some congruence to the industry, an
35%The rise in annual sales of
Arabic home shopping channel Citruss TV.
www.digitalproductionme.com
INTERACTIVE TV
open standard also helps to simplify an area that
was in danger of becoming overly complicated
by the sheer number and variety of stakeholders
involved in its development.
“Broadcasters want and need to be able to
monetise their content to its maximum,” says Colin
Prior, a founding member of the International
MHEG Promotion Alliance (IMPALA). “Key to this
is the ability to provide not only broadcast services,
via a clearly navigable EPG, but now some form
of video-on-demand or catch-up TV service and
open
was i
by th
involv
“Br
mone
Prior
the inherent ability to carry targeted advertising.
Th e world is moving quickly to a combination of
push and pull mechanisms when it comes to video
delivery and access requires interactivity. In order
to facilitate this interactivity, set top boxes (STBs)
or interactivity-enabled digital TVs need a middle-
ware capable of handling hybrid services – broad-
cast and IP-based.”
Facilitating this requires investment, the money
for which is harder than ever to fi nd.
“Th e solution needs to be low-cost, yet technolog-
INTERACTIVE TV: WHAT WORKS?The plethora of interac-tive TV services available range greatly in terms of their sophistication, appeal to viewers and the ability to create new revenues for the stakeholders involved. So what works and which services are all show and no substance?
Our customers have found various forms of advertis-ing and SMS-driven pages generate real revenue. When a return-path is added, it opens up a world of potential for transactional services, targeted adverts, referrals, voting, competitions and paid-for content including VOD.
JOHN BOULTON
Marketing manager, SysMedia
IT TAK
ES TWO
Nader Qirat, winner of the fi fth season of Star Academy, one of the fi rst major successes for interactive and participation TV in the Middle East.
029MAY 2010
030 www.digitalproductionme.com
XXXXXXX
MAY 2010
INTERACTIVE TV
ically elegant with a small receiver footprint,” says
Prior. “It should be market-proven with a clear tech-
nological roadmap that allows the development of
a strong consumer model via conformance tested,
aff ordable STBs or TVs with interactive-enabled
tuners. MHEG is that technology and has proven
itself in UK, New Zealand and Hong Kong.”
While the overall benefi ts of MHEG are similar
to those of any open standard, the requirement for
viewers to have a TV or STB-enabled for MHEG can
have a limiting eff ect on the available audience.
“STBs and web-connected TVs are merely ad-
ditional personal terminals, just as mobile
phones and PCs are, but they have
serious limitations,” says Saad
Mouneimne, VP Middle East and
Africa at never.no, an interactive
technology fi rm. “Broadcast-
ers today demand universal
interactivity. Th ey are much less
interested in confi ned topologies
like an STB network or web-enabled
TVs. Modern broadcasters want view-
ers to be able to interact directly with their
programming regardless of the make of the viewer’s
TV set and or their pay TV provider. No matter
what interactive device the viewer chooses – re-
mote control, mobile phone, PC or social network –
they should have the same opportunity to infl uence
programming and to connect with the broadcaster
and sponsors,” claims Mouneimne.
SysMedia’s Boulton believes that although the
presence of the correct tuner is very important, the
crucial factor is the availability of an IP connection.
“I think that future interactive TV services will
be very much shaped by broadcasters’ reactions to
the opportunity to distinguish between TV and PC
services. Viewers want the display of web content
in the context of the lean-back, multi-viewer TV
experience,” claims Boulton.
“For the more forward thinking broadcaster
there is an opportunity to wrap the best-of-the-
web services into their own branded site that’s
specifi cally targeted at the TV user and retains
the programme-in-picture to keep eyeballs on the
channel at the same time.”
Prior acknowledges the importance of web
connectivity, however he views the hybrid
approach as the likely future.
“We are already moving into a hy-
brid delivery world with both broad-
cast and broadband connectivity in
a single box. Web-connected TVs
are all very well but at the moment
they are based on individual solu-
tions rather than a united approach
to the issue. Th is also raises the issue of
updatability; after all, a TV is not a PC (even if
there is a united approach). Th en there is the issue
of cost – any solution has to be cost-eff ective for
manufacturers and consumers alike,” he says.
Mouneimne agrees that the provision of web
services will be the cornerstone of successful inter-
active TV off erings in the future.
“Social networks are big. Th e next major wave
will be concepts that combine these with broadcast
interactivity,” he predicts. “We already see the most
innovative broadcasters in Scandinavia and the
INTERACTIVE TV: WHAT WORKS?
Larger broadcast-ers like interactiv-ity because it gives
them an extended creative and com-mercial toolbox. They use this to cre-ate more interesting programming, which draws more viewers, and to lead their viewers to comple-mentary media as-sets, such as internet and mobile portals. Smaller broadcasters are less ambitious and mostly focus on the potential for transaction rev-enues, particularly those from mobile interaction.
SAAD MOUNEIMNE
VP Middle East & Asia, never.no
CROSS PLATFO
RM TR
AFFIC
Audience interaction, specifi cally voting, in shows such as Million’s Poet (above) creates greater viewer interest as well as revenues for the broadcaster.
624 mThe number of votes received
in the last season of the American Idol talent show.
032 www.digitalproductionme.comMAY 2010
XXXXXXX
APRIL 2010
INTERACTIVE TV
INTERACTIVE TV: WHAT WORKS?
Text-based iTV services alongside additional “red but-ton” video streams have already proven themselves to be very popular, sig-nifi cantly enhancing viewer stickiness to channels that deploy them.
COLIN PRIOR
Founder member, IMPALA
USA moving in this direction, with interesting and
encouraging results. Th is trend is also very liberat-
ing for the broadcaster because it establishes a
direct link with the viewer that can be used to build
loyalty. If you bring a sponsor into the equation this
connection becomes even more valuable.”
Mouneimne is less confi dent about the ability of
cable operators and hardware manufacturers to
secure a portion of these revenues as the technology
becomes web-based.
“Future broadcast interactivity will largely by-
pass them. Th is is true for a number of reasons, one
being the long lifespan of a TV set or STB relative to
a PC or mobile phone. A TV or STB that is cutting
edge in 2010 will be seriously out of date fi ve years
from now however.”
Regardless of how interactive services are
delivered, the opportunity to drive new revenues
remains the same.
Boulton summarises the opportunity succinctly.
“Transactional services will play an increasing
role for broadcasters. Th e process will become ‘see
the advert, view the microsite and buy the product’
all through your TV.”
IT’S ON
LY WO
RDS...
PRODUCT FOCUS BROADCAST SERVERS
034 MAY 2010 www.digitalproductionme.com
The demands placed on servers in broadcast environments have increased dramatically in recent years. The number of operations they are used for and the intensity of those demands have grown as broadcasters switch to multiscreen, HD workflows. Digital Broadcast looks at some of the latest products on the market.
SERVER STRAIN
www.digitalproductionme.com
PRODUCT FOCUS BROADCAST SERVERS
035MAY 2010
OMNEON – SPECTRUMOmneon’s modular Spectrum media server system allows for maximum flex-ibility during the initial configuration and adaptability in response to changing requirements, according to the manufacturer.
The system can be setup with entry-level storage capabilities and support for a handful of channels or scaled up to dozens of channels and hundreds of hours of content. Spectrum supports a variety of SD and HD formats, and numerous industry standards.
Additional services can be supported with the addition of new compo-nents protecting a user’s investment. Additional storage capacity or support for additional channels can be added in the same way allowing broadcasters to grow the system in time with their own expansion and needs.
Omneon recently launched the MediaDirector 2202, the latest iteration of the MediaDirector system controllers for the spectrum system.
MediaDirector 2202 extends the system’s bandwidth by an order of
magnitude allowing broadcasters to meet the requirements that come with adding SD and HD channels allowing more file access and larger number of edit seats permitted in the production environment.
Omneon claims to have increased the reliability of its media servers within the Spectrum range by isolating individual compo-nents with the potential to fail, so that the failure of an individual part does not affect the overall operation.
Failure of a disk drive does not result in loss of content (Omneon claims that this means not even one dropped frame). The system also includes a redundant fibre channel to the disk storage arrays ensuring continuing opera-tions in the event that one cable should become broken or is removed.
VECTOR 3 – VECTOR MULTIPLAY VSERVERThe Vector 3 MultiPlay VServer’s exclusive decoding system ensures support for future technologies supporting every new format and codec that is intro-duced to the market.
Supported compression formats include MPEG-2 IBP and I-Frame, DVCAM, DVCPRO25 and MJPEG among others. Supported file formats include Quick-time, MXf, raw, DV and AVI. Media can be mixed and played on the same server. Vector 3 claims that once the system is in place the studio operator does not even need to know which format is being used.
Operators can apply transitions between clips (including fades and wipes) with corresponding audio. The server also includes a number of integrated, real-time effects.
The Vector MultiPlay VServer also provides an IPTV output for broadcast over IP. Output can be in the form of a compressed Windows Media 9 or QuickTime file stream ready for broadcast or a file series for broadcast from an external ISP.
EVS – XT[2]+EVS has upgraded its XT[2] production server with the release of the XT[2]+ earlier this year.
The new version has many of the same functionalities of its predecessor and is capable of operating in studio, near-live or live OB environments.
The XT[2]+ provides always-on loop recording and multi-channel ingest of audio and video from any source, claims EVS.
The unit can provide a number of near-live applications including instant replays, live slow-motion, live editing, video delay and playout.
The upgrades include boosted internal storage of up to 12 disks; expand-able storage with external 2RU arrays(up to 24 hot swappable disks for a total of 84 disks) and a 30 percent increase in bandwidth from the XT[2]’s 11.5 HD streams to 15 HD streams with the XT[2]+.
The Omneon MediaDirector 2202
KEY FEATURE: Software based data rebuilds
ensure that if a file has previously failed, the chances of it happening
again can be greatly reduced compared to a hardware based RAID system
boosting the reliability of the Spectrum system.
036 www.digitalproductionme.comMAY 2010
PRODUCT FOCUS BROADCAST SERVERS
ROSS VIDEO –SOFTMETAL VIDEO SERVERSRoss Video has advanced its SoftMetal 3000 Series of video servers with v4.3 software and the launch of the new “4 in, 4 out” configuration.
Version 4.3 builds on the features of the platform adding video disk control protocol (VDCP) over Ethernet and AMP
automation control support. New Unicode character support makes SoftMetal a suitable choice for multi-language applications. The 3000 Series also features native support of 3D stereo-scopic playout and record.
The 3000 Series is avail-able in both standard and multi-definition versions with 1x2, 0x4, 2x4, and 4x4 configurations, support-ing up to six simultaneous channels in SD and up to
four simultaneous channels in HD.
It uses SATA tape drives and offers up
to 14 TB of Media Storage in a compact 3RU.
QUANTEL – SQ SERVER The sQ server is the ingest, editing and playout server that underpins the company’s Enterprise sQ production suite.
Like many of its competitors, the sQ is fully scalable supporting any number of inputs and outputs from two to hundreds. The storage capacity is similarly scalable ranging from tens to thousands of hours.
Broadcast and browse media are locked together in a single database in the sQ server so that any editing decisions made on browse material are instantly reflected on the full resolution counterpart to provide the shortest possible time between ingest and playout, says Quantel.
To ensure reliability, the disk arrays have dual PSUs and keep working in the event of disk failure. Disks are hot-swappable and rebuilds are automatic. The FrameMagic filing system means that defragmentation and consolidation are never required. This also means that sQ servers run at 100 percent even when fully loaded, there is no performance drop-off, according to Quantel.
SEACHANGE – UNIVERSAL MEDIA LIBRARYSeaChange’s answer to the massive storage requirements inherent to multi-screen delivery is the new Universal Media Library, a CDN-class library storage system.
The UML incorporates FalconStor’s widely proven Hyper File System, which delivers the throughput performance that CDN’s need to access content anywhere on a network. The unique chassis design of the UML consists of six blades that are serviceable even while operational, according to the company. Each blade module contains 12 top-load drive slots that enable simple drive replacement without impacting operations.
The manufacturer will also introduce a broadcast version of the UML, which is an IP hub optimised for tapeless infrastructures that can function as a play-to-air server and production storage platform for non-linear edit-ing systems.
With edit-in-place support, the UML allows editors to manipulate programme content while it is still being ingested into the production storage. Paired with SeaChange’s MediaClient software codecs, play-to-air MediaClusters or standalone edge servers, it meets playout requirements for any size broadcast environment, claims the company.
KEY FEATURE: The SoftMetal MD servers offer
on-the-fly scaling on each output. Clips are automatically converted as they play out either from SD to HD or HD to SD depending on the desired output, a bonus for systems with
a mix of HD and SD clips.
038 www.digitalproductionme.comMAY 2010
NAB REVIEW
The industry’s biggest trade show NAB took place last month as technology providers continued the 3D charge and broadcasters began to draw up their shopping lists for the year ahead.
The industry’sbi t t d h
LEAVING LAS VEGASThis year’s NAB was a further sign of the
industry’s progress towards full recovery
with the number of attendees up seven
percent compared to last year.
“Content professionals from across the globe
turned out in force at the NAB Show, and we’re
delighted by the extraordinarily positive feedback
from both attendees and exhibitors,” says NAB
executive vice president Dennis Wharton.
”Th e uptick in attendance and the dazzling tech-
nology on display on the showfl oor demonstrates
again the extent of the NAB Show’s enduring popu-
larity and status as the premier global event for the
content marketplace.”
As well as the increase in visitors there was also a
high volume of activity at the show.
Avid announced that it would acquire Euphonix,
a manufacturer of digital audio consoles, media
controllers and peripherals. Th e deal has been con-
cluded since the show fi nished.
Th e tech fi rm acquired media archive developer
Blue Order Technologies in February of this year
and has continued its expansion with the purchase
of Euphonix.
“Th is acquisition greatly expands our portfolio to
off er customers a complementary set of workfl ow
solutions – from independent producers creating
music in their home studios to broadcasters prepar-
ing segments for national broadcast,” says Gary
Greenfi eld, chairman and CEO, Avid. “As audio and
video workfl ows continue to converge, we are now
well positioned to deliver control surfaces that work
across both audio and video applications, making
the content creation process more cost-eff ective
and effi cient for our customers.”
As expected 3D dominated the conversation at
NAB with industry identities including Dream-
Works CEO Jeff rey Katzenberg discussing the for-
mat’s progress at the show. Sports broadcasting and
3D, the development of the fi rst 3D production in
outer-space Hubble 3D and the consumer electron-
ics approach to the technology also went under the
microscope at NAB 2010.
Much of the new technology on show was also
dominated by 3D applications and upgrades from
post-production software to content security.
Nagravision announced that it will collaborate
with South Korea’s sole pay TV service provider Sky-
Life to develop a secure 3D service in South Korea.
Dolby Labs released an open specifi cation for
broadcasting 3D content. Th e spec details how 3D
images can be encoded and carried using frame-
compatible techniques through a conventional 2D
broadcast infrastructure.
88,044The number of show
attendees according
to NAB.
www.digitalproductionme.com 039MAY 2010
NAB REVIEW
IPHARRO MEDIAContent identifi cation specialist iPharro demonstrated a number of new products at this year’s NAB exhibition including the Media TV Content Monitoring (TVCM) system.
The automated solution for identifying broadcast content in real-time across multiple channels. The platform is based on the company’s content fi ngerprinting technology, which identifi es content across an unlimited number of TV channels and provides users with accurate results within minutes of broadcast, according to iPharro.
The PC-based system can monitor a number of TV sources including terrestrial, satellite, cable and mobile TV. The Difference Detection feature detects and highlights minute differences between reference and broadcast content down to the frame level.
NETIAContent management software provider Netia launched two new modules for its Radio Assist 8 automation solution at NAB.
CamDirector offers direct or automatic camera switching during interviews based on which micro-phone is active at a given time.
Radio Assist 8 now also includes the Netia workfl ow engine, de-signed to allow users working with complex worklfl ows across multiple platforms to choreograph this pro-cess and harmonise the exchange between all existing applications.
NEVER.NONever.no showcased its Inter-activity Suite at this year’s NAB show in Las Vegas.
The package includes a num-ber of software applications to enable participation TV includ-ing the ability to interact with TV in real-time. It also allows publishers to multi-publish user generated content and multi-sourced aggregated content.
The Interactivity Desk was also on display at the com-pany’s booth. The software tool provides editorial control both on-air and off-air for interac-tive and multi-sourced content including text messages and submitted audio and video fi les. It allows the editor to schedule, moderate, edit and sort the data before submitting it to the broadcast systems, blog, internet pages or STB or IPTV middleware that the content is being fed into.
It also includes basic and advanced broadcast control so that editors can also trigger CG sequences, tickers and scrolls.
The system can be integrated with Vizrt, Harris RTX, Adobe Flash and Microsoft Silverlight or using an open XML standard to allow integration with third-party systems.
JAMPROAntenna manufacturer Jampro demonstrated a number of its more prominent products at NAB 2010.
The company’s compact UHF RWED-516-U TV mask/fi lter combiner was one of the highlights on the fi rm’s stand.
The unit includes four-port directionality that can be used either as a mask fi lter or constant impedance-combining module for high-power UHF TV broadcasts.
The expandable design allows future channels to be added as and when required.
040 www.digitalproductionme.comMAY 2010
DATA
Only a quarter favoured online media access compared with 43 percent who said offl ine and a third said it made no difference. Creating integrated business models which make the most of both traditional and digital business models is, therefore, key.DAVID ELMS
Head of media, KPMG UK
Consultancy fi rm KPMG released its
six-monthly Media and Entertainment
Barometer report last month.
Th e study of UK consumers found
that the average spend on traditional media
per person in the UK fell from US $14.2 to $11.5
compared to September 2009. More worryingly,
the spend on digital media halved from $3 to $1.5
in the same period.
Th e report found that despite the disappointing
drop in spending, consumers’ appetite for media
remained strong. Th e average monthly consump-
tion of traditional media rose from 11 hours and
40 minutes to 12 hours and 13 minutes.
Th e number of hours spent on digital media
consumption enjoyed even larger growth from 6
hours and 14 minutes to 7 hours and 28 minutes.
Social networking and blogging was the most
used digital media application with half of those
asked using these services in the past 12 months.
Video streaming was highlighted by 16 percent,
an increase of two percent from September 2009.
Th e largest increase in new media was for video-
on-demand services, which notched up 24 percent
compared to 19 percent in the previous study.
“Th e fi ndings of the second KPMG Media and
Entertainment Barometer illustrate the problem
faced by the media sector in curbing the struc-
tural decline in revenues,” says David Elms, head
of media, KPMG UK. “Online subscription models
Consumers’ media consumption habits continue to shift although spending is down, according to a new study.
HABIT FORMINGDATA
SOURCE: Web TV Enterprise
remain in their infancy and once more developed
should provide a platform for signifi cantly higher
online revenues,” he adds.
“Th ere is considerable focus on driving digital
media revenues. Respondents indicated they do
access more media because of online availability,
but the tide has not yet turned, the majority of
us still prefer consuming media offl ine. Only a
quarter favoured online media access compared
with 43 percent who said offl ine and a third said it
made no diff erence. Creating integrated business
models which make the most of both traditional
and digital business models is, therefore, key.”
Th e recent success of 3D cinema was noted in
the report with 27 percent of respondents having
seen a 3D movie in the past 12 months. By com-
parison, only 15 percent of consumers said they
were likely to purchase a 3D-enabled TV when
they replace their existing set.
Of those that said that they were unlikely to
purchase a 3D set, 63 percent said they didn’t see
the need, 59 percent named price as a prohibitive
factor and 49 percent said the idea of wearing
the accompanying glasses was an issue. Only 12
percent had concerns over quality of service.
“It is early days with new technologies like
VOD, 3DTV and e-readers, but they are examples
of the innovations and platforms which can help
drive new areas of revenue of the media sector in
a digital age,” says Elms.
Watched TV (not online) 94% Social networking/blogging sites 50%
Listened to the radio 79% Online news/RSS feeds 36%
Watched a DVD/Blu-Ray 53% Used video on demand for TV 24%
Played a console/video game 34% Downloaded music 21%
Visited the cinema 27%
Streamed online TV programmes 16%
Media activities respondents had partaken in during past 12 months
Traditional media:
Source: KPMG 2010
Digital media:
This September, compare the latest connected devices and discover business opportunities in emerging media at IBC – the premier annual event for professionals engaged in the creation, management and delivery of entertainment and news content worldwide.
New! Connected World
RAI Amsterdam
Conference 9-14 September : Exhibition 10-14 September
www.ibc.org/connectedworld IBC Fifth Floor International Press Centre 76 Shoe Lane London EC4A 3JB UK T. +44 (0) 20 7832 4100 F. +44 (0) 20 7832 4130 E. [email protected]
Connected Home of the future...
• custom-built environment showcasing how we consume content now and tomorrow
• compare TV and video content on the latest consumer electronics devices
• interact with TVs, tablets, netbooks, games consoles, mobile phones and more!
Connected World Hub...
• FREE Exhibition Business Briefings in a dedicated presentation theatre
• learn about the latest opportunities in IP-based distribution technology beyond broadcasting
• network with the world’s key technology suppliers of IPTV, Mobile TV and Digital Signage
For the first time, IPTV, Mobile TV and Digital Signage are all under one roof in Hall 9! The Connected World includes two new features that will provide you with valuable insight into how media convergence is continuing to create new business models in our industry.
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