12 5/e __________12 ()234

5 818 362 829 504 1534 783 2169 1237

6 MBA778(zero-sum game)() (non zero-sum game) 89 (1/4) 910 (2/4)

1011 (3/4)

1112 (4/4) 1213 1314 1415 1516 161717181819 v.s. 1920

2021 (Electronic Negotiations)(E-Business & Negotiations)(E-Negotiation) 22 (electronic media) 23 24 (Virtual Team)Face to Face 25 26 19969,6004,00010/1

2627115,000 10 1425,000

2728(20)1228292930 20031 32 33(105% 15 % 30% 50% )