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PRESENTED BY
EAGLES
Taj Hotels Resorts &
Palaces
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Type Public
Founded 1903
Headquart
ersMumbai, India
Key peopl
eRatan Tata, Raymond Bickson
Industry Luxury Hospitality
Products
Luxury Hotels, Palaces, Resorts and Spas, Luxury
Residences
INTRODUCTION
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For more than 100 years, we have acquainted guests with the
living heritage of India - and a legendary experience in
hospitality.
It began on December 16, 1903, when Jamshetji Nusserwanji
Tata opened Tajs first hotel, theTaj Mahal Palace & Tower,
Mumbai.
This grand hotel epitomized a philosophy that still holds true
today: provide impeccable service and unparalleled facilities so
every stay is a memorable one.
INTRODUCTION TO TAJ
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A part of the Tata Group of companies www.tata.com,
India's premier business house, Taj Hotels Resorts and Palaces
comprises 57 hotels in 40 locations across India with an
additional 18 international hotels in the Maldives, Mauritius,
Malaysia, Australia, UK, USA, Bhutan, Sri Lanka, Africa, andthe Middle East.
Over the years, Taj has won international acclaim for its quality
hotels and its excellence in dining, business facilities, interiors,
and world-class, personalized service. In India, Taj is recognized as the premier hospitality provider,
spanning the length and breadth of the country, and gracing
important industrial towns and cities, beautiful beaches,
historical and pilgrim centres, and wildlife destinations.
INTRODUCTION TO TAJ
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In 1885 Mr. Jamshetji Tata, the founder of the House of Tatas
was refused admission in a British run hotel that had a board
announcing that entry was barred to Indians and dogs!The story goes that Mr.Tata then and there decided he would
build a hotel in Mumbai,the likes of which would never have
been dreamt of anywhere in the British Raj. He formed a
company in the The Indian Hotels Company in1897,raised
finances, invested his own money, hired the best of architects
and craftsmen and he began constructing
HISTORY OF TAJ
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The Taj Mahal Hotel in 1902 on a prime reclaimed site at
Apollo Bunder, with the rooms looking out to brilliant sunrise
on the horizon of theA
rabian Sea, against the back drop ofthe hills that lay beyond the city.
The hotel was opened to guest in 1903.
HISTORY OF TAJ
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1903: Created history with the opening ofThe Taj
Mahal Palace Hotel, Bombay (Mumbai) Indias first
Luxury hotel.1971-72: Pioneered the concept of authentic Palace
Hotels in the country with the Rambagh Palace in
Jaipur, the Palace of the Maharajah of the esrtswhile
state of Jaipore.
IMPORTANTMILE STONE OF THE HISTORY OF
TAJ
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1974: Conceptualized the unique beach resort at Fort Aguada,
Goa built within the walls of a Portuguese fort overlooking the
Arabian Sea
1978-82: Taj launched in Delhi with its luxury hotel -Taj
Mahal Hotel on No. 1 Man Singh Road and then prepared
India for the Asian Games by setting upTaj Palace, Delhiwith
the largest convention centre in the country
1982: Taj established a presence in the Western Hemispherewith the historic St. James Court Hotel near Buckingham
Palace, London
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1984-92: Well before these destinations became
world renown for their beauty, Taj expanded to
Kerala and Sri Lanka
1992-97: Rolled out Business Hotels in key
cities and towns across the country, branded as
TajResidency hotels
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2000: Consolidated its position as the largest chain in Indiawith hotels in Ahmedabad and Hyderabad, the latter city
being a joint venture with GVK Hotels resulting in a
dominant position in the market for premium and luxuryhotel rooms
2002: The newTaj Exotica Resort & Spa, Maldives,withinsix months of its launch, was awarded the title of "The BestResort in the World" in the first ever Harpers and Queen
Travel Awards
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2007 Corporate Hotelier of the World (HOTELS magazine) -
Raymond N. Bickson, MD and CEO, Taj Hotels Resorts and
Palaces
Leading Hotels of the World Ltd. (LHW) Chairmans Award
2007 & 2006 for Best Advertising Campaign
SENSES Visions Award 2007 at the SENSES Wellness Awards
2007 - Taj Spa
Superbrand 2007 across 1699 brands in 58 countries
Platinum Award - Readers Digest Trusted Brands Awards 2007
and 2005
Dun & Bradstreet - American Express Corporate Awards 2007
- India's Top 500 Companies 2007 - in the "Hotels" category -
The Indian Hotels Company Ltd.
AWARDS & RECOGNITION FOR TAJ GROUP OF HOTELS
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Inaugural 'Genius of the Web 2007' award by CNBC-Web 18
in association with Frost & Sullivan for the Best Hotel Website
in India. Avaya GlobalConnect Customer Responsiveness Award 2007
& 2005 (Travel and Tourism - Hospitality)
Indian Hotels Company Ltd in Standard & Poor's Global
Challengers Class of 2007Today's Traveller Leadership award for India's Most
Recognised Hotel Brand Taj Hotels Resorts & Palaces
CNBC TV18 International Trade Award - Outstanding
Exporter of the Year 2006-07 in the Travel, Tourism andHospitality category
Frost & Sullivan Indian CEO Choice Award for The Most
Preferred Group of Hotels ..ETC
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Taj has many different properties both within the country &
aboard. The Taj hotels are broadly classified under three
Strategic Business Units (SBU).TAJ LUXURY HOTELS
TAJ BUSINESS HOTEL
TAJ LEISURE HOTELS
PROPERTY TYPE
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Kerala is a state on the tropical Malabar Coast of
southwestern India. Nicknamed as one of the "10 paradises
of the world" by the National Geographic traveller, Kerala isfamous especially for its ecotourism initiatives. Its unique
culture and traditions, coupled with its varied demography, has
made it one of the most popular tourist destinations in India.
Growing at a rate of 13.31%, the tourism industry
significantly contributes to the state's economy .
The Kerala Tourism Development Corporation, the
government agency that oversees the tourism prospects of the
state, has adopted the brand God's Own Countryfor its
campaigns. The slogan holds global Superbrandstatus.
KERALA
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