enterprise traffic management challenges performance management for converged networks

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Enterprise Traffic Management Enterprise Traffic Management Challenges Challenges Performance Management for Converged Networks Performance Management for Converged Networks

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Enterprise Traffic Management Enterprise Traffic Management ChallengesChallenges

Performance Management for Converged NetworksPerformance Management for Converged Networks

Overview Introduction…

Leslie Miller, Sr. Solutions Marketing Manager [email protected]

Converged network challenges Meeting the challenge using the Management

Lifecycle Pre-assessment Planning and pre-implementation preparations Post-deployment impact analysis On-going management of converged environment

Converged Network Challenges

Converged Network Challenges

Primary Business Concern High level of expectations surrounding voice services

Technical Voice traffic overwhelming existing network resources Voice is a real-time application, i.e., sensitivity to

delay, jitter and packet loss Proper traffic prioritization (QoS) to ensure other

applications do not contend with voice-allocated bandwidth

Adding complexity to already very complex enterprise networks

Meeting the ChallengePerformance Management for Converged Networks

Management Lifecycle for Convergence Assessment

Is your network ready for Voice? Planning

Have made decisions to ensure an effective rollout?

Impact analysis Is everything running as smoothly as planned?

Ongoing management How is your network changing and growing

over time?

Step One: AssessmentIs your network ready for Voice?

Create an inventory of all applications on the network

Evaluate bandwidth to ensure capacity for Voice Understand network utilization to determine areas with too

little capacity Identify how business sites use network resources

Baseline the response time of key business applications

Audit the network for subtle, systemic problems Identify issues that may impact a VoIP deployment “No matter how well architected your network is, once voice

is added, any idiosyncrasy is bound to appear.”

Application visibility provides business justification for IT decisions:

Are there good reasons for an upgrade? Are there non-business uses of the network?

Application visibility provides business justification for IT decisions:

Are there good reasons for an upgrade? Are there non-business uses of the network?

Understand how the business uses the network

Well-known, custom, web-based, P2P, complex, etc.

Well-known, custom, web-based, P2P, complex, etc.

A pre-deployment snapshot of response time can be used as a comparison post-deployment

to ensure voice does not negatively impact delivery of key business applications

A pre-deployment snapshot of response time can be used as a comparison post-deployment

to ensure voice does not negatively impact delivery of key business applications

Baseline response time of key business apps

Response time provides insight into the end-user experience and should be an integral part of any performance management tool

Response time provides insight into the end-user experience and should be an integral part of any performance management tool

Step Two: PlanningHave you made all decisions to ensure an effective rollout?

Based on gathered data… Fine-tune capacity and implement needed

upgrades Investigate and troubleshoot subtle problems Establish post-deployment alarm thresholds Establish and implement QoS policies

Fine-tune capacity and implement needed upgrades

What applications contribute to capacity? • Eliminate undesired traffic

• Reschedule processes• Redistribute load

• Add new bandwidth where required

What applications contribute to capacity? • Eliminate undesired traffic

• Reschedule processes• Redistribute load

• Add new bandwidth where required

Step Three: Impact AnalysisIs everything running as smoothly as planned?

Confirm voice configuration and quality Is voice being delivered as designed?

Confirm QoS configuration and success Are all applications in the proper delivery class?

Determine whether voice and bandwidth utilization estimates meet with actuals

Re-evaluate response time of critical applications

Have there been negative impacts of voice or positive impacts because of QoS?

Monitor call jitter, packet loss percentage, and setup times to confirm voice performanceMonitor call jitter, packet loss percentage, and setup times to confirm voice performance

Validate codec and voice traffic prioritization configurationsValidate codec and voice traffic prioritization configurations

Validate voice is being delivered as designed

Applications that have been assigned a wrong DSCP will be quickly identified in this

view and will make pinpointing the mis-configured device much easier

Applications that have been assigned a wrong DSCP will be quickly identified in this

view and will make pinpointing the mis-configured device much easier

Validate QoS configurations were set correctly

Pre-implementationPre-implementation

Evaluate the impact of voice on utilizationEvaluate the impact of voice on utilization

Post-implementationPost-implementation

Does actual volume meet with estimates

Does actual volume meet with estimates

Step Four: Ongoing ManagementHow is your network changing and growing over time? Converged networks need unified performance

management Managing the network in pieces can be time consuming Unified product provides a lower TCO!

Continuation of the tasks you performed in assessment and post-deployment impact phases

Troubleshooting - requiring real-time information Planning and traffic engineering - requiring longer-term

historical information Communication to key constituents

Easy to create, customizable reports

Converged networks need unified management

Voice doesn’t exist alone on the network. A converged view of all applications provides context to a problem and allows you to troubleshoot faster

Voice doesn’t exist alone on the network. A converged view of all applications provides context to a problem and allows you to troubleshoot faster

Context to performance problems enables faster troubleshooting: Make sure your performance management solution can display needed information side-by-sideContext to performance problems enables faster troubleshooting: Make sure

your performance management solution can display needed information side-by-side

Converged networks need unified management

Forecast the growth of segments, circuits or applications and continue to refine traffic engineering and capacity planning based on application additions

and changes in usage patterns

Forecast the growth of segments, circuits or applications and continue to refine traffic engineering and capacity planning based on application additions

and changes in usage patterns

Evaluate growth on an ongoing basis

Customize reports to reflect individual needs: from high-level summaries to meticulous details

Customize reports to reflect individual needs: from high-level summaries to meticulous details

Reporting results

Summary

Management Lifecycle for Convergence

Assessment Is your network ready?

Planning Have made decisions to ensure an effective

rollout? Impact analysis

Is everything running as smoothly as planned? Ongoing management

How is your network changing and growing over time?

THANK YOU!

Leslie [email protected]