gestao de crises em redes sociais
DESCRIPTION
Você sabia que as redes sociais, como Twitter e Facebook, influenciam na decisão de compra de 25% dos internautas brasileiros? Pois foi isso que revelou pesquisa recence revelada pelo Ibobe. O que isto significa? Que um simples comentário de um consumidor pode levar outros consumidores a amarem ou odiarem a sua marca. É assim que nascem as crises. E as empresas devem estar preparadas de duas formas: prevenindo e gerindo as mesmas de forma rápida e coerente.TRANSCRIPT
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