global hr
DESCRIPTION
TRANSCRIPT
Private and Confidential
The Role of the Human Resource Manager
in a Global Company
April 2011
Osnat Tirosh
Page 2Private and Confidential
Background
Passave (FTTH)
PMC –Sierra Acquisition
Wintegra (WIN)
Page 3Private and Confidential
Design Center
Sales Center
Design & Sales Center
Burnaby Montreal
Allentown
Shanghai Yokohama
Seoul
Shenzhen
Germany
TaipeiIsrael
Worldwide headquarters in Santa Clara, CA
Operations headquarters in Vancouver, BC
International headquarters in Malaysia
Bangalore
Santa Clara
Roseville
PMC-Sierra’s Global Presence
Rochester
Malaysia
Page 4Private and Confidential
Human Resources Role in the M&A Process
- Pre-Deal
- Due Diligence
- Closing the deal
- Integration Planning
- Implementations
The main message is:
“Our goal is to allow you to quickly create value
(1+1=3)”
Page 5Private and Confidential
HR Organization
VP Human Resources
Director HR Business
Partnership
Business Unit Functional Support
Business Unit Functional Support
Business Unit Functional Support
Business Unit Functional Support
Sr. Manager Strategic Capability
Development
L&D Specialist
Tech Training Admin
Sr. Manager Global Recruitment
Core Recruiter
Core Recruiter
Asia
University Staffing
Contingent staffing
Sr. Manager HRIS
HRIS Analyst
Data Input
Specialist
Director Global HR Delivery
International Site HR Manager
International Site
HR Manager
International Site HR Manager
Director Global Compensation and
Benefits
Benefits Leader
Benefits Specialist
Benefits Specialist
Compensation
Analyst
Virtual People Team Partners
Page 6Private and Confidential
Human Resources Strategic Direction
HR Vision
Be a world class HR organization for a company our size.
HR Mission
Create competitive advantage for PMC globally through best in class strategic
partnering, HR processes, systems & products
Strategy 1: Establish operational excellence in all aspects of the HR function
Strategy 2: Provide customized HR solutions that make each BU and FG
strategically successful
Strategy 3: Make development a source of competitive advantage
Strategy 4: Fuel PMC's business growth through a continuous flow of industry top
talent across all functional areas and geographies
Strategy 5: Implement an aggressive, competitive, excellence oriented operating
culture at PMC that retains the best talent
Page 7Private and Confidential
My Local Role (BU BP)
1. Support Management - Mentoring and Coaching of the BU leaders
2. Employee Retention
3. Recruitment
4. New Employee integration: Ramp-Up plan, Mentoring Process
5. Training & Development
6. FPR: STIP (bonuses), Yearly Evaluation process, Ranking, Rating,
Employee Development Process, Salary Surveys, Market Adjustment ,
Promotions, Succession Planning, Retention Plan
7. Social Benefits /Legal /finance: Manager’s Insurance, Health
Insurance, ESOP/ ESPP, internal procedures, Relocations, etc…
8. Welfare: Events, Incentives and Presents, Community Relations
9. Facilities and Administration
Page 8Private and Confidential
My International Role
1. Mentoring and Coaching our site’s HR managers
2. Bridge between the local HR, Site managers, Corporate HR FU & BP
3. Company Process and Procedures
4. Operation, Compensation and Benefits, Local Labor law
5. Recruitment
6. Training and Development
7. Employee & Community Relation
In General my missions for 2011 are:
1. Consistency of offerings and execution across all sites
2. Able to drive growth in the right places
3. Drive cross site/cultural collaboration
Page 9Private and Confidential
Examples
1. Training and Development
2. FPR process
Page 10Private and Confidential
PMCU and Training
Access course catalogue
View calendar of upcoming
instructor-led courses
View your Training Record
Launch self-study courses
Record courses as
completed
Guidelines for tuition and
professional membership
reimbursement
Page 11Private and Confidential
Methodology used to select the vendor
Invited proposals from 5 vendors
Vendor Interviews
Vendor evaluation - based on the following parameters:
- Course modules
- Market credibility
- Understanding PMC’s requirement
- Commercial issues
- Vendor Feedback through reference check
Price Negotiation
Page 12Private and Confidential
Recommendation for Management Series
Training programs to begin from January 2011 onwards
Note : The above number doesn’t include venue cost of $10000
PMC Managerial Series Vendor Name Duration Initial Cost in INR Final cost in INR Final cost in $
MANAGEMENT SERIES I Pre Study Charges 1day INR 30,000.00 INR 25000 .00 $ 556
1) Roles of a Manager Pragathi Institute 2days INR 100,000.00 INR 80000.00 $ 1778
2) Building Effective Teams Pragathi Institute 1days INR 55,000.00 INR 45000 .00 $ 1000
3) Financial Skills for non-financial Managers Door Consulting 2days INR 90,000.00 INR 86000.00 $ 1911
4) Driving Results Door Consulting 2days INR 90,000.00 INR 86000.00 $ 1911
MANAGEMENT SERIES II Pre Study Charges 1day INR 50,000.00 INR 30000.00 $ 667
1) Market Awareness & Business Case
Development
2) Strategic Talent Management Pragathi Institute 2days INR 140,000.00 INR 100000.00 $ 2222
3) Leading Organizational Change Door Consulting 1days INR 50,000.00 INR 48000.00 $ 1066
4) Leadership Communication Pragathi Institute 2days INR 140,000.00 INR 110000.00 $ 2444
5) * Action Learning Project* - building a
business for a "real“ change opportunity at
PMC Pragathi Institute 2days INR 140,000.00 INR 100000 .00 $ 2222
Total cost INR 885,000.00 INR 710000.00 $15,778
Page 13Private and Confidential
Training Summery
Learn the corporate methods and systems
Learn how it is actually done
Do your homework: market surveys and benchmarks, talk with the
managers and understand the local needs, get the GM engaged, be
creative (expert platform etc…)
Dive into the details: learn what works for us and what doesn’t, suggest
alternatives
Present your proposal to the corporate and be clear on the message
Go back “home” and communicate the decision
Impose the decision and help to enforce the process and it’s execution
Page 14Private and Confidential
Focal Point Review
Focal Point Review consists of:
1. Annual performance review, ranking and rating
2. Base salary review and merit increases
3. Annual equity awards (options and/or RSU grants)
4. Promotions
Goals of the Annual Performance Review:
Individual level
Provide feedback on employee performance over the past year
Acknowledge impact of an individual's accomplishments
Reinforce strong skills, provide guidance on developing others
Define expected performance level for the coming year
Recognition and rewards are consistent with individual and group
performance of deliverables
Organizational level
Drive continuous improvement
Provide accurate historical performance data (serve as a permanent legal
record)
Page 15Private and Confidential
FPR Summery
Take an active part in the team work of the HR team prior to the process and
perform a “Lessons Learned”
Be the expert and learn the corporate methods and systems
Know who can assist you with technical issues, reports and other related issues
in real time.
Create good interpersonal relations with you global colleagues
If you think it needs to improve/change – do not hesitate to propose that
Be creative. For example, Israel Employee Development plan, became a global
process
Perform Training Schedules, Presentations, Mentoring
Bridge between the local leaders and the Corporate HR. “Translate it” to them
Be very aggressive on the internal timelines taking into account the different time
zones and cultures
Work with the leaders and make sure you are all in line with the process
Support your GM during the presentation to the CEO and help them to
communicate the massage afterward
Page 16Private and Confidential
Challenges
Complex processes
Hard to work remotely
Time zones
Cultural differences
“Stuck” in the middle – Balancing loyalties, commitments, belonging
Constant struggles to defend your point of view locally and globally
Explaining local “feelings” to the corporate
Trust, Transparency, Communication
Page 17Private and Confidential
Tools
Understand the “big” picture
- Corporate environment and goals
- Business situation
- Corporate policy and restrictions
Market surveys, Benchmarks, relevant literature and articles
Provide facts, supporting data
Ask questions, seek to understand and then to be understood
Feel the local pulse
Understand the corporate decision making politics.
Page 18Private and Confidential
The top four competencies for senior HR leaders
operating in global organizations are:
1. Global Intelligence/Global Mind-Set
2. Cross-Cultural Intelligence
3. Effective Communication
4. Strategic Thinking
Page 19Private and Confidential
Keys to success
Be Proactive !!!
Intra-and-Inter Organizational Trust
Create Good Work Relationships – Think “Win-Win”
Communication, Communication, Communication
Add Value to your Clients, HR global and local teams,
your manager (VP HR), your GM and the CEO.
Enjoy your Exciting Role!
Page 20Private and Confidential
Any Questions?
Page 21Private and Confidential
www.pmc-sierra.com