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    INTERNSHIP REPORT  Ms. Qurat-ul-Ain Kazmi

    NATIONAL TELECOMMUNICATION CORPORATIONHEADQUARTERS G-5/! IS"AMA#AD

    REPORT BY Ms. QURAT UL AIN KAZMI

    COMSATS INSTITUTUE OF SCIENCE & TECHNOLOGY ISLAMABAD

    SIGNATURE: _______________________________

    DATED: ___________________________________

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      INTERNSHIPREPORT  Ms. Qurat-ul-AinKazmi

    ACKNOWLEDGEMENT

    All $l%ri&s '& t% Alla(! T(& m%st '&n&)*&nt! t(& m%st m&r*i+ul ,(% '&st%,&

    us ,it( t(& si$(t t% %'s&r& an min t% t(in an 0u$&. P&a*& an

    'l&ssin$ %+ Alla( '& u1%n H%l2 Pr%1(&t 3P#UH4 an (is 1ur& an 1i%us

    &s*&nants ,(% ais& str%n$l2 +%ll%,&rs t% s&& n%,l&$& +r%m *ral& t%

    $ra&.

    I am la*in$ ,%rs t% &1r&ss m2 *%rial $ratitu& t% all t(%s& ,(% (&l1&

    m& in t(& *%m1l&ti%n %+ t(is int&rns(i1. I am &s1&*iall2 t(an+ul t% all t(&

    1&rs%ns %+ Amin S&*ti%n +%r t(&ir $r&at *%-%1&rati%n urin$ m2 int&rns(i1.

    "ast 'ut n%t l&ast! %rinar2 ,%rs %+ $ratitu& % n% &n*%m1ass t(& tru& l%&

    an $uian*& &t&n& t% m2 l%in$ an *arin$ 1ar&nts an t&a*(&rs. T(&ir

    *%nstant int&r&st 1ra2&rs an &n*%ura$&m&nt (a& '&&n a &r2 str%n$

    su11%rt +%r m& an (a& &na'l& m& t% )nis( m2 *%urs& ,%r.

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    1.3 Internship Objectives

    • The purpose of the internship is to evaluate the Marketing practices, in corporate world /

    concerned organization and to compare these practices with the contemporar Marketing

     practices! This will ena"le the student to "e a future marketing e#ecutive!

    • This report is an essential and academic re$uirement for the fulfillment of the degree!

    • To what e#tent the practical things differs from the theor

    • To know how %T& providing the telecom services is operating and handling its da to

    da affairs related to Marketing!

    • To improve the interpersonal, communication and writing skill

     

    INTERNSHIP REPORT  Ms. Qurat-ul-Ain Kazmi

    2). INTRODUCTION TO THE ORGANIZATION NTC)

    It is %l 'ut ,is& sa2in$ t(at 6THEORY WITHOUT PRACTICE IS BLIND7.

    Durin$ m2 t&nur& in NT8 I (a& tri& m2 l&&l '&st t% utiliz& m2 sills in t(&

    )&l %+ Aministrati%n.

    NTC 3Nati%nal T&l&*%mmuni*ati%n 8%r1%rati%n4 start& its %1&rati%ns in

    9::;. NT8 (as a manat& t% 1r%i& 'asi* t&l&*%mmu

    ni*ati%n s&ri*&s t% its &si$nat& *ust%m&rs! ,(i*( in*lu&

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    9. FUNCTIONS OF THEORGANIZATION:

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    B. i. RHQs "a(%r&ii. Dir&*t%r NT8 "a(%r&iii. Dir&*t%r 3D&4 NT8

    "HR

    i. Dir&*t%r NT8 Multan

     ;-Ra*& 8%urs& R%a "a(%r&

     

    PT8" E*(an$&! 8(%, S(a( A''ass! D&raAa Multan

    C. i. RHQs "a(%r&ii. Dir&*t%r NT8

    "a(%r&iii. Dir&*t%r 3D&4 NT8

    "HR

    i. Dir&*t%r NT8

    Qu&tta

      NT8 RHQs #uilin$ Malir Halt!Kara*(i 

    NT8 RHQs 'uilin$ Mir a&r K(an amaliR%a Qu&tta

    C$++'#*s $# O(,!#"-!*"$#! S*(*('

    NT8 %r$anizati%nal stru*tur& (as '&&n +ram& +%r '&tt&r m%nit%rin$ F *%ntr%l

    %+ NT8 installati%ns F its ass&ts 3)nan*ial! (uman! &ui1m&nt F mat&rial4.

     T(& ,(%l& &@*i&n*2 F &&*ti&n&ss %+ t(is m%nit%rin$ F *%ntr%l li&s in NT8

    %r$anizati%nal stru*tur&.

    INTERNSHIP REPORT  Ms. Qurat-ul-Ain Kazmi

    /) FUNCTION OF ADMINISTRATION DEPARTMENT

    Aministrati%n D&1artm&nts (as '&&n tas& ,it( 1r%iin$ aministrati&an l%$isti*al su11%rt t% t(& &ntir& %r$anizati%n

    M!#0!*' $1 *' A0+"#"s*(!*"$# D'3!(*+'#* "#0'?

     T(& manat& %+ t(& Aministrati%n D&1artm&nt is &la'%rat& as un&r?

    • G&n&ral %@*& Mana$&m&nt an Runnin$.•  Trans1%rt Mana$&m&nt.• S&*urit2 an Sa+&t2 %+ P&rs%ns F O@*& Pr%1&rt2.• M&i*al

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    • Pr%iin$! ,(&r& 1%ssi'l&! &si$nat& 1arin$ +%r &(i*l&s.• Ensurin$ aaila'ilit2 1(%t%*%12 s&ri*&s F %+ stati%n&r2. All stati%n&r2

    must '& 1r%*ur& ,it(in t(& PPRA A*t an $ui&lin&s

    T(!#s3$(* M!#!,'+'#*:

    • E&r2 sta is su11%s& t% '& 1r%i& ,it( trans1%rt in t(& is*(ar$&%+ (is/(&r %@*ial uti&s.

    • It 1r%i&s +u&l +%r all &(i*l&s! m%t%r*2*l&s F $&n&rat%rs &t*.• It is in *(ar$& %+ r&1airin$ an Maint&nan*& %+ all %@*ial &(i*l&s

    S'("*7 !#0 S!1'*7:

    • Pr%isi%n %+ S&*urit2 t(r%u$( (irin$ %+ a r&1uta'l& )rm at all sit&s.

    W'1!(' M'!s('s:

    Pr%isi%n %+ M&i*al

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    9. T(& &m1l%2&&s 9 2&ars %+ s&ri*& ma2 '& $rant& H.#.A +%r

    *%nstru*ti%n %+ (%us&s! 1ur*(asin$ %+ (%us&! *%m1l&t&l2 *%nstru*tin$

    a (%us& %r &t&n& %r r&n%atin$ a (%us& alr&a2 %,n& '2 (im at

    an2 1la*& in Paistan in*luin$ Aza Kas(mir +%r %**u1ati%n '2

    (ims&l+.

    . T(& aan*&s is $rant& %nl2 %n*& in s&ri*& +%r t(& *%nstru*ti%n %+ 

    n&, H%us&s.

    B. H%us& #uilin$ Aan*& +%r t(& 1ur*(as& %+ ats in multi-st%ri&

    'uilin$ ma2 '& $rant& t% *%r1%rati%ns &m1l%2&&s.

    C. T(& H#A $rant& t% &m1l%2&&s &ual t% t(&ir B; 'asi* 1a2s.

    5. An aan*& +%r t(& *%nstru*ti%n %+ a n&, (%us& ma2 '& ra,n in t,%

    &ual installm&nts. T(& )rst installm&nt ,ill '& 1ai %n 1r%u*ti%n %+ 

    %*um&nts &sta'lis(in$ 1r%1ri&tar2 ri$(ts %n t(& lan an t(& s&*%n

    ,ill '& 1ai %nl2 ,(&n t(& (%us& r&a*(&s 1lint( l&&l.

      INTERNSHIPREPORT

      Ms. Qurat-ul-Ain Kazmi

    ;. T(& r&1a2m&nt %+ aan*&s +r%m t(& +%urt( issu& %+ 1a2 a+t&r t(& )rst

    installm&nt is ta&n an is *%m1l&t& in 9 &ual installm&nts.

    J. In *as& %+ #PS 9-B t(& r&*%&r2 is a&*t& in C installm&nts. T(&

    int&r&st is r&*%&r& in %n& %r m%r& installm&nts +r%m t(& m%nt(

    +%ll%,in$ t(at in ,(i*( t(& r&*%&r2 %+ t(& 1rin*i1al am%unt is

    *%m1l&t&.

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    . In %r&r t% s&*ur& *%r1%rati%n +r%m l%ss *%ns&u&nt %n &m1l%2&&s

    *%n*&rn& 2in$ %r uittin$ s&ri*& '&+%r& t(& r&1a2m&nt %+ aan*&

    t%$&t(&r ,it( t(& int&r&st is *%m1l&t&! t(& (%us& s% 'uilt an t(&

    lan s% 1ur*(as& is 1%ss&ss& '2 t(& 8%r1%rati%n.

    ) A04!#' 1$( P(!s' $1 M$*$( C!(

     T(& &m1l%2&&s +%r #PS-9J an a'%& ma2 '& $rant& M%t%r 8ar Aan*& L

    Rs. C5!/- su'0&*t t% t(& +%ll%,in$ *%niti%ns.

    9. At t(& tim& %+ ra,l %+ aan*& t(& *%r1%rati%n &m1l%2&&s

    &&*ut& an a$r&&m&nt. T(& *%ntr%llin$ %@*&r s(%ul s*rutiniz&

    t(& a$r&&m&nt an r&*%r a *&rti)*at& %n t(& 'ill t(at t(&

    a$r&&m&nt is in %r&r. =(&n t(& 1ur*(as& (as '&&n )naliz& t(&

    %@*&r *%n*&rn& s(%ul &&*ut& a m%rt$a$& &&. T(& *ar s(%ul

    '& *%nsi&r& as a s&*urit2 a$ainst t(& l%an. T(& m%rt$a$& '%n

    s(%ul '& &1t in t(& sa+& *ust%2 %+ t(& san*ti%nin$ aut(%rit2

    until t(& r&*%&r2 %+ t(& aan*& is *%m1l&t&.

    . T(& *ar must '& insur& a$ainst t(& +ull l%ss '2 )r&! t(&+t %r

    a**i&nt.

    INTERNSHIP REPORT

    Ms. Qurat-ul-Ain Kazmi

    B. A s&*%n aan*& +%r t(& 1ur*(as& %+ m%t%r*ar is n%t amissi'l&

    &&n i+ t(& 1r&i%us aan*& t%$&t(&r ,it( t(& int&r&st a**ru&

    t(&r&%n (as '&&n +ull2 r&1ai.

    A+t&r t(& aut(%rizin$ Q l%ans t(& r&*%&r2 is ma& in m%nt(l2 installm&nts

    un&r ,(i*( t(& &u*ti%ns ar& ma& +r%m salar2. H%,&&r i+ t(& &m1l%2&&

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    GMs +%r all %1&rati%nal a*tiiti&s ,it(in t(&ir ar&a %+ 0urisi*ti%n an +urt(&r

    &m1(asiz& t% im1r%& t(& +%ll%,in$?

    PRODUCT AND SER>ICES

    ?) INCREASE IN TELEPHONE CONNECTIONS

     T% &n(an*& t(& t&l&1(%n& *%nn&*ti%ns %,in$ t% t(& +a*t t(at NT8 (as a $%%

    in+rastru*tur& a11r%& *a1ital ,%rs an 'u$&t t% in*r&as& as ,&ll as

    su'stantial 1%t&ntial *ust%m&r 'as&. S1&&2 1a*& ,ill l&a t% in*r&as&

    r&&nu& 'as&.

    INTERNSHIP REPORT

    Ms. Qurat-ul-Ain Kazmi

    @) EFFICIENT CUSTOMER SUPPORT SER>ICES CSS):

    E&r2 +ault2 t&l&1(%n& *%nn&*ti%n attri'ut&s t% l%ss in NT8 r&&nu& as ,&ll

    as $i&s 'a nam& t% t(& 8%r1%rati%n. Mana$&m&nt *all att&nti%n t%

    maimum &%rts s(%ul '& ma& t% 1r%m1tl2 r&*ti+2 +aults in s(%rt&st

    1%ssi'l& tim&.

    @2). HOW PERFORMANCE REPORTS ARE

    @@). PERFORMANCE RE>IEW MEETINGS:

    P&r+%rman*& r&i&, m&&tin$ is (&l uart&rl2 t% *(&* t(& 1&r+%rman*& %+ 

    t(& 8%r1%rati%n. Mana$&m&nt init&s all t(& R&$i%nal Dir&*t%rs 3RDs4 an all

    R&$i%nal G&n&ral Mana$&rs 3RGMs4 +%r t(is m&&tin$. Pr%1&r s*(&ul& is

    1r&1ar& '2 t(& Aministrati%n 'ran*( an *ir*ulat& t(at s*(&ul& t% t(&

    r&$i%nal l&&l +%r t(& in+%rmati%n alm%st 95 a2s 1ri%r t% t(& m&&tin$.

    A**%mm%ati%n an &nt&rtainm&nt arran$&m&nt %+ t(& RDs an RGMs (&l

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    '2 t(& aministrati%n in *%nsultati%n ,it( Mana$&m&nt. All Dir&*t%rs!

    R&$i%nal Dir&*t%rs an R&$i%nal G&n&ral Mana$&rs $i& a &tail&

    1r&s&ntati%n a'%ut t(& tar$&ts $i&n t(&m '2 t(& Mana$&m&nt.

    WRITTEN:

    P&r+%rman*& &it(&r $%% %r 'a &&*t &m1l%2&&s *ar&&r &&l%1m&nt. G%%

    1&r+%rman*& l&as t%,ar +urt(&r &n(an*in$ t(& 0%' r&s1%nsi'iliti&s an

    &&l%1m&nt %+ 1r%*&ural m&*(anism r&$arin$ (%, t% 1&r+%rm uti&s an

    tass &@*i&ntl2 an &&*ti&l2. Aministrati%n an Human R&s%ur*&

    &1artm&nt r&$ularl2 *%ll&*t t(& Annual 8%n)&ntial R&1%rts 3A8Rs4 %+ &&r2

    r&$ular &m1l%2&& %+ &&r2 s&*ti%n i.&. ,%rin$ in

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     T% m&&t t(& &1&nitur& mana$&m&nt (as a11r%& 1%li*2 %+ Tra&lin$

    All%,an*& /Dail2 All%,an*&. %+ t(& &stimat& &1&nitur& is issu& t%

    t(& %@*&r/%@*ial '&+%r& 0%urn&2.

    @). TRANSFERPOSTING GRANT

    I+ an &m1l%2&& is trans+&rr& +r%m H&auart&r t% R&$i%ns/Diisi%ns %r +r%m

    R&$i%ns/Diisi%ns t% H&auart&rs t(&n mana$&m&nt a11r%& +%r (im

    trans+&r $rant 3lu$$a$& *(ar$&s4 s% t(at t(& &m1l%2&& *an *%m+%rta'l2 s(i+t

    at t(& 1la*& ,(&r& (& is trans+&rr&.

    2). WAI>ER OF LOAN IN THE E>ENT OF DEATH OF AN EMPLOYEE:

    Mana$&m&nt su11%rt& t(& ,ai&r %+ 1rin*i1al %utstanin$ am%unt %+ t(&

    +%ll%,in$ l%ans in t(& &&nt %+ &at( %+ an &m1l%2&& %+ t(& 8%r1%rati%n

    1r%i& (& (as '&&n a r&$ular 1a2&& %+ t(& installm&nts %+ l%an $rant& t%

    (im?

    9. H%us& #uilin$ Aan*&

    . M%t%r 8ar Aan*&

    B. M%t%r 82*l& Aan*&

    2@). GRANT IN LIEU OF ACCIDENTAL DEATH OF AN EMPLOYEE

    I+ t(&r& is *%m& t% 1ass a**i&ntal &at( %+ an &m1l%2&& urin$ t(& s&ri*&!

    Rs.B!/- 3#PS-9 t% #PS-94 an Rs.5!/- 3#PS-99- t% #PS-9;4 an

    Rs.!/- 3#PS-9J an a'%&4 is $rant& t% t(& +amili&s %+ is&as&

    &m1l%2&&s +%r t(&ir 'a*-u1.

    22). Ass"s*!#' 3!!,' 1$( 1!+""'s $1 NTC '+3$7''s 6$ 0"'s "#

    s'(4"'

    P'#s"$# i4 J5 1&nsi%n t% t(& s1%us& %r &l&st s%n till t(&

    2%un$&st *(il attains t(& a$& %+ 9 2&ars.

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    ii4 N%rmal 1&nsi%n t% t(& s1%us& a+t&r t(at +%r li+&

    A$++$0!*"

    $#

    i4 R&t&nti%n %+ NT8/G%t. (%us& OR 1a2m&nt %+ r&ntal

    *&ilin$ +%r (ir& (%us& +%r 5 2&ars OR till t(& a$& %+ 

    su1&rannuati%n! ,(i*( &&r is '!("'(  'ut +%r a

    minimum 1&ri% %+ B 2&ars.

    ii4 In *as&! &*&as& &m1l%2&& (as n&it(&r G%t.

    a**%mm%ati%n n%r r&nt& (%us& at t(& tim& %+ &at(!

    (is +amil2 ,ill '& &ntitl& t% ra, (%us& r&nt all%,an*&

    ra,n '2 (im at t(& tim& %+ (is &at(! +%r t(& a'%&

    stat& 1&ri%.

    E+3$7+'#* Em1l%2m&nt t% %n& S%n OR au$(t&r +%r t(& 1%sts in

    #PS-9 t% #PS-95 su'0&*t t% m&&tin$ t(& 1r&s*ri'&

    *rit&ria %n t,% 2&ars *%ntra*t ,it(%ut a&rtis&m&nt.

    E0!*"$#

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    E&r2 'usin&ss su**&ss &1&ns u1%n its mar&tin$ strat&$i&s. Ea*(

    %r$anizati%n (as its %,n mar&tin$ 1r%*&ss +%r mar&tin$ %+ 1r%u*t an

    s&ri*&s t(&2 %&r. "ar$& %r$anizati%ns (a& t(&ir %,n mar&tin$

    &1artm&nt +%r &n(an*&m&nt %+ t(&ir 1r%u*t sal&s. T(&s& %r$anizati%nal

    (a& t(&ir %,n 1r%m%ti%nal strat&$i&s! *(ann&l %+ istri'uti%n an 1ri*in$

    strat&$i&s. As +ar as NT8 is *%n*&rn& as its tar$&t mar&t is limit& an

    8%r1%rati%n &nt&rtain& 1ur&l2 $%&rnm&nt s&*t%rs an &+&ns&s it (as n%t

    as su*( &tail& mar&tin$ 1r%*&ss. As NT8 is n%t a 'i$ %r$anizati%n an

    1r%i& t&l&*%mmuni*ati%n s&ri*&s t% limit& mar&t %nl2! s% t(&r& is n%

    mar&tin$ &1artm&nt s1&*i)*all2. N%rmall2 mar&tin$ strat&$i&s ar& ma&

    t% attra*t m%r& *ust%m&rs an r&tain t(& &istin$ %n&. NT8 (as its m%n%1%l2

    in &nt&rtainin$ t(& G%&rnm&nt/D&+&ns& S&*t%r s% it (as n% su*( mar&tin$

    strat&$i&s +%r 1r%m%ti%nal as 'ut t(&2 ma& a&rtis&m&nt %nl2 +%r

    1r%*ur&m&nt an r&*ruitm&nt.

    2/) SWOT ANAYLISIS

    S=OT anal2sis %+ NT8 HR (as '&&n *arri& %ut as +%ll%,s?

    S*('#,*s: NT8 is 1r%iin$ (i$( ualit2 t&l&*%m F I.T. s&ri*&s t% t(& G%P

    t(r%u$( i'rant ran$&. T(& s&ri*&s +%*us t(& &*%n%mi*al an mar&t

    *%m1&titi& 1ri*&s. T(& main '&n&)t in t(& s&ri*&s lin&s is t(& aiti%n %+ 

    t(& NGN. NT8 is t(& %nl2 %n& t(at is s&rin$ ,it( t(& NGN t% t(& G%P. T(us!

    NT8 +%*us&s t(& TQM 3t%tal ualit2

    mana$&m&nt4 in %&r all in all t(& s&ri*&s/1r%u*ti%n &1artm&nts in*luin$

    &1artm&nt %+ HR. T(& %t(&r HR ualit2 '&n&)ts +%r t(& &m1l%2&&s ar&

    '&tt&r salar2 1a*a$&! insuran*&! m&i*al +a*ilit2 %+ t(& s&l+ an %+ t(&

    +amil2. In aiti%n t% t(& r&$ular m%nit%r2 '&n&)ts t(&r& ar& (ans%m&

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    1a*a$& an +uns at t(& r&tir&m&nt! as ,&ll as *%m1&nsati%n +%r t(& 1%%r

    an n&&2 &m1l%2&&s s% t(ats ,a2 t(& &m1l%2&&s ar& &r2 m%tiat&.

    W'!#'ss's: T(& 1a2 1a*a$& +%r t(& *%ntra*t &m1l%2&&s is n%t $%%. Onl2

    t(& 1&rman&nt &m1l%2&&s an man$&rs r&*&i& t(& *%m1&titi& 1a*a$&s.

     T(&r& n% su@*i&nt am%unt is '&in$ s1&&& %n t(& &&l%1m&nt %+ HR an

     Trainin$s %+ t(& &m1l%2&&s as &sir&. In m%stl2 &1artm&nts s%m& %+ 

    &m1l%2&&s (a& t(& m%r& 'ur&n an uti&s t(an %t(&r s% t(& HR

    &1artm&nt n&&s t% *%&r su*( t21&s %+ issu&s.

    O33$(*#"*"'s: T(&r& ar& a l%t %+ %11%rtuniti&s t% 1r%u*ti%n %+ t(& n&, an

    inn%ati& 1r%u*ts in*luin$ &sta'lis(m&nt %+ n&, &*(an$&s an int&rn&t

    s&ri*&s s&tu1. T(& %r$anizati%n la*s t(& r&s&ar*( an &&l%1m&nt

    &1artm&nt. T(&r& is a n&& %+ t(& +%r,ar int&$rati%n s% t(&2 %1&n u1 t(&ir

    %,n %utl&ts in t(& mar&t. Als% t(& attra*ti%n +%r t(& m%r& *ust%m&rs an as

    ,&ll t(& 1r%)t +%r t(& %r$anizati%n. T(&r& is n&& t% a t(& n&, 'ran nam&

    an aiti%n %+ t(& 1r%u*t lin& an &1l%r& t(& mar&t at nati%nal l&&l in

    s%m& ar&as li& *&llular s&ri*&s &t*. T(&s& %11%rtuniti&s ,ill l&a t%,ars

    t(& $r%,t( %+ HR *%ns&u&ntl2 ,it( t(& &&l%1m&nt initiati& t(&r&%+.

    T('!*s: T(& 'asi* t(r&at t% NT8 is t(& l%, mar&t $r%,t( an Sa)r& %+ t(&

    s&ri*& lin& '&in$ t(& $%&rnm&nt s&*t%r %nl2. T(& *ust%m&r (as t(&

    aaila'ilit2 %+ t(& su'stitut&s s&ri*&s in t(& mar&t. T(&r& ar& lar$& num'&r

    %+ *%m1&tit%rs in mar&ts li& PT8" an %t(&r *&llular %1&rat%rs &t*! an t(&2

    ar& *%ntinu%usl2 im1r%in$ t(&r& s&ri*&s an intr%u*& n&, inn%ati&

    1r%u*ts.

    2.6 Human Resource Department

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    • HR Department in NTC

    Management of people at work is ver important in ever organization, "ecause organization

    goals and o".ectives are achieved " the coordination of people working at the organization!

    ver organization has personnel function whether or not specific manager has "een so

    designated! ver organization must hire, train, motivate, maintain and ultimatel separateemploees! uman resource department is responsi"le for arranging and managing human

    capital for %T&! Their main tasks include recruitment, selection, promotion, performance

    management, training arrangement for emploees developing the Policies, "uilding

    competitive market pa structure, Procurement etc!This department also indulges in

    administrative responsi"ilities including overall maintenance of the compan, management of 

    the Training &olleges and 3nstitutes, providing medical services to the emploees, emploee

    relations etc! The department has "een further divided into the following functional areas

    Recruitment and seection

    !anpo"er # $annin%

    &mpo'ee Reation

    Trainin% # Career Deveopment

    Or%ani(ation Desi%n

    Compensation

    4 few $ualified officials run the uman esource 5epartment at %T&! %T&6s o".ectives

    reflect its corporate values, i!e! 7&8P!

    ) supportive

    C competitive

    O open

    $ pro*essiona

    & ethica

     4dministration 9 MaintenanceHierarch' o* +dministration and !aintenance

    Page: 1+/20P P4dmin!

    7P

      9

    4dmin!

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    7P 9 4dministration is having two P working under him, P 9 P

    4dministration! P 4dministration has one ;M, who has three senior managers! 7enior 

    Manager< Medical 7ervices, 7enior Manager< Maintenance and 7enior Manager< 4dministration!

    28) CONCLUSIONS

    • As NT8 *%m&s un&r G%&rnm&nt r&$ulati%n! s% G%&rnm&nt ,ill

    )nan*& NT8 in *as& %+ an2 mis(a1. An%t(&r as1&*t is t(at NT8 (as

    *ru*ial r%l& +%r G%&rnm&nt! s% G%&rnm&nt % n%t ,ant NT8 $%&s

    'anru1t %r an2 %t(&r mis(a1 ta&s 1la*&! s% G%&rnm&nt ,ill )nan*&

    in an2 *as& %+ &m&r$&n*2.

    •  Train& man1%,&r is al,a2s (&l1+ul +%r %r$anizati%n in im1r%in$ its

    ,%r&rs &@*i&ntl2. NT8 is 1r%iin$ *%ntinu%us trainin$ t% its

    &m1l%2&&s! t% m&&t t(& &man %+ 1r&s&nt &ra. NT8 %&s n%t (a&

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    7M

    4dministration

    Manager 

    8ffice

    Manage

    r =leet

    Manager

    7tates

    Manager

    esidents

    ;M4d! 9 M

    7M

    4dmin!9Maintenance

    7M

    Medical services

    Manager > P

    Manager 

    9 >

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    t(&ir %,n trainin$ institut&s. T(&2 s&n t(&ir &m1l%2&&s t% trainin$

    institut&s %+ PT8" an (a& t% 1a2 (u$& am%unt %+ )nan*&. E&r2 2&ar

    m%s %+ t(& s&ni%r sta $%&s a'r%a %n trainin$! 'ut a*tuall2 t(&2 %

    n%t l&arn 1r%1&r an is t(& ,asta$& %+ NT8 r&s%ur*&s.

    • NT8 (as *&ntraliz& *%ntr%l %n all +unin$ an &*isi%n main$! ,(i*(

    (&l1 t(&m in *%ntr%llin$ ,r%n$ &*isi%n main$ an ,asta$& %+ +un at

    r&$i%nal %@*&s. 8&ntraliz& *%ntr%l ,ill l&a t% r&-ta1& i.&. lat&

    &*isi%n main$ ,ill in*r&as& t(& *%st. 8&ntralizati%n (as t(r&at %+ 

    r&*&iin$ ,r%n$ in+%rmati%n +r%m t(& r&$i%ns! ,(i*( ,ill l&a t% ,r%n$

    &*isi%n main$ %r r&%lt +r%m r&$i%n.

    2;) RECOMMENDATIONS:

    •  T(& sta ,%rin$ in NT8 is (i$(l2 uali)& an train&. T(&r& is

    s(%rta$& %+ sta! in s%m& s&*ti%ns u& t% ,(i*( ,%r 'ur&n in*r&as&s

    an t(us l&as t% l%, &@*i&n*2 an l%, %ut1ut. Hi$(l2 uali)& sta 

    &man (i$( salar2 an i+ t(&2 ar& n%t $i&n a**%rin$ t% t(&ir

    r&uir&m&nts t(&2 l&a& an l%% +%r '&tt&r 0%'s.

    • Pr&-1ai *allin$ *ars all%, *%nsum&rs t% sa& u1t% 5 %n l%n$

    istan*& an int&rnati%nal *alls ,(&n a,a2 +r%m t(&ir (%m& %r %@*&. It

    is a &r2 1%1ularl2 *%n&ni&n*& t(at (as '&*%m& %n& %+ t(& +ast&st

    $r%,in$

    INTERNSHIP REPORT

    Ms. Qurat-ul-Ain Kazmi

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    S&$m&nts in t(& t&l&*%mmuni*ati%n inustr2. NT8 is alr&a2 ,%rin$%n a 1r%0&*t t% laun*( its 1r&-1ai *allin$ *ars +%r its &si$nat&*ust%m&rs.

    • 8%nu*i& &nir%nm&nt? t(& %t(&r 1%siti& as1&*t %+ t(is %r$anizati%nis its ,%rin$ &nir%nm&nt. H&r& 1&%1l& ar& ,%rin$ in str&ss +r&& an

    +ri&nl2 &nir%nm&nt ,it( t(& +&&lin$ %+ +r&&%m. It (as *%nu*i&*ultur& t% its *%mm&r*ial status.

    • NT8 is s%l& 1r%i&r i+ %1ti* )'&r ,(i*( is t(& 'a*'%n& %+ t(& NT8! an

    $&n&rat& a l%t %+ 1r%)t +%r t(& %r$anizati%n. T(&r& ar& n% %t(&r t&l&*%ms&*t%rs t(at 1r%i& t(& t&l&*%mmuni*ati%n +a*iliti&s t(r%u$( %1ti*)'&rs.

    •  T(&r& is ui* an +ast &r'al *%mmuni*ati%n t(r%u$( t&l&1(%n&s!+a&s an t(& n&t ,%rin$ s2st&m.

    • On& %+ its ma0%rs str&n$t( t(at t(&r& is n% la'%r uni%n. S%

    mana$&m&nt is %in$ its ,%r s,i+tl2 an sm%%t(l2 ,it(%ut an2(url&s ,(i*( *an '& *r&at& '2 uni%n. NT8 mana$&m&nt s(%ul*%ntinu& isall%, uni%n in +utur& +%r +urt(&r 1r%m%ti%n %+ t(&8%r1%rati%n in t(& mar&t.

    • SOURCES

    a4 NT8 S&ri*& R&$ulati%ns

    '4 =&l+ar& P%li*i&s %+ NT8

    • REFERENCES

    a4. Mr. Hami Ulla( K(anDir&*t%r 3Aministrati%n4! NT8 HQs! G-5/! Islama'a59-:C5:5:

     '4. Ms. Qurat-ul-Ain M&(m%%Assistant Dir&*t%r 3Amin459-:C5:C

    P 20/20