ifs woco agenda - esm - 2015
TRANSCRIPT
BOSTON | MAY 5-7Enterprise Service Management
IFS WORLD CONFERENCE 2015CONFERENCE AGENDA FOR ENTERPRISE SERVICE MANAGEMENT
CONFERENCE AGENDA - PRECONFERENCEPRE-CONFERENCE DAY MONDAY, MAY 4 WHERE
10:00 - 20:00Registration &
Information Open
THE HYNES CONVENTION CENTER
14.30 - 17:00Sightseeing
BOSTON
18:00 – 20:00Welcome Reception
THE HYNES CONVENTION CENTER
CONFERENCE AGENDA - DAY 1TUESDAY, MAY 5 PRESENTERS WHERE
9:00 - 10:30 MAIN HALL SESSION - EMBRACING CHANGE FOR BUSINESS ADVANTAGERevealing the very latest IFS News - CEO Alastair Sorbie and special guests demonstrate how IFS’s vision and its innovative new solutions keep you agile in a changing world.
IFS CEO Alastair Sorbie & Special Guests AUDITORIUM
ROOM #204
ROOM #204
ROOM #204
ROOM #204
AUDITORIUM
INNOVATION & NETWORKING AREA
Innovation & Networking Area
Innovation & Networking Area
Innovation & Networking Area
Innovation & Networking Area
Off Site
Stephen Jeff-Watts - SENIOR ADVISOR - Enterprise Service Management
Tom Bowe - INDUSTRY DIRECTOR - Enterprise Service Management
Andrew Lichey - VP of R&D - Enterprise Service Management
Jasper Schut - Product Expert - Enterprise Service Management Dietmar Schmitz - Eickoff
Development Team and Early Adopter Customers
Enterprise Service Management R&D Team
11:15 - 12:00 NEWS IN SERVICE MANAGEMENTLearn about all of the new Service Management innovations and features included with the latest version of IFS Applications.
12:15 - 13:00 IFS STRATEGIC FOCUS ON ENTERPRISE SERVICE MANAGEMENT (ESM)Where IFS is taking Enterprise Service Management in 2015 and beyond.
14:30 - 15:15 NEWS IN IFS FIELD SERVICE MANAGEMENTLearn about exciting new enhancements in IFS Field Service Management.
15:30 - 16:15 AFTERMARKET SERVICES FOR MANUFACTURERSLearn how to turn your aftermarket services into a key profit center with an integrated ERP and Field Service Management (FSM) system with IFS customer case study Eickoff.
17:00 - 17:45 MAIN HALL SESSION - DEVELOPING & IMPLEMENTING IFS APPLICATIONS 9To ensure the highest levels of quality, the development and testing process for IFS Applications is meticulous and extensive - we will share the benefits that the latest IFSinnovations have delivered.
17:00 - 17:45 VISIT THE EXPERTS CORNERSee the latest versions of all three of our service solutions and ask any burning questions you might have.
16:15 - 17:00 COFFEE & NETWORKING
17:45 - 18:45 NETWORKING/AFTER WORK
19:00 REGIONAL DINNERS
13:00 - 14:30 LUNCH AND NETWORKING
10:30 - 11:15 COFFEE & NETWORKING
Innovation & Networking Area17:45 - 18:45 NETWORKING/AFTER WORK
CONFERENCE AGENDA - DAY 2TUESDAY, MAY 6 PRESENTERS WHERE
9:00 - 10:30 MAIN HALL SESSION - CAPITALIZE ON CHANGEIn this session the IFS Executive team, key partners and our inspirational keynote speaker Jimmy Wales share their vision and strategies on the power of embracing change.
Jimmy Wales (founder of Wikipedia)IFS Executive Team
AUDITORIUM
ROOM #204
ROOM #204
ROOM #203
ROOM #208
ROOM #208
ROOM #204
ROOM #210
Innovation & Networking Area
Innovation & Networking Area
TBD
Paul Bouchier - PRODUCT MANAGER - MWFM
Daryl Dudey - PRODUCT ADVISOR - Enterprise Service ManagementAdrian Egley - Auto Windscreens
Pete Bailey - PRODUCT ARCHITECH - MWFM
Tom DeVroy - Senior Product Evangelist - Enterprise Service ManagementAdam Brody - Sysmex
11:15 - 12:00 NEWS IN IFS MOBILE WORKFORCE MANAGEMENTLearn about new features and functions in IFS MWFM since release 5.6 including the use of AI to intelligently guide your business, advanced resource shift planning, resource load balancing, appointment booking and dynamic scheduling using real-time data from your mobile operations.
12:15 - 13:00 WORLD CLASS MOBILE FIELD SERVICE: WHY AUTO WINDSCREENS IS #1 IN CUSTOMER SATISFACTIONAuto Windscreens provides award-winning service in a dynamic and competitive industry. Learn how IFS field service, mobile and scheduling has helped them beat the competition.
14:30 - 15:00 INTELLIGENT DYNAMIC SCHEDULING WITH IFS MOBILE WORKFORCE MANAGEMENTLearn how IFS Mobile Workforce Management helps your business meet your organizational objectives as well as how to better manage and optimize use of your resources.
14:30 - 15:00 MEET WITH PRODUCT DIRECTORS
15:15 - 15:45 MEET WITH INDUSTRY DIRECTORS
16:15 - 17:00 REVERSE SUPPLY CHAIN-A COMPETITIVE ADVANTAGEReverse Logistics as a competitive weapon; a customer case study - Sysmex
17:00 - 17:45 IFS LABSLearn what IFS Labs is exploring in wearables, IoT, Intelligent Personal Assistants and more
19:00 IFS Customer Appreciation Night
13:00 - 14:30 LUNCH AND NETWORKING
10:30 - 11:15 COFFEE & NETWORKING
Innovation & Networking Area15:45 - 16:15 COFFEE & NETWORKING
CONFERENCE AGENDA - DAY 3TUESDAY, MAY 7 PRESENTERS WHERE
9:00 - 10:00 MAIN HALL SESSION: NEW PERSPECTIVES, NEW OPPORTUNITIESImproving your productivity and competitive edge with innovative enterprise software. Hear from keynote speaker Ben Cohen on harnessing the positive power of change.
10:45 - 11:30 EFFECTIVE DELIVERY OF ASSET-CENTRIC SERVICE MANAGEMENT: CUSTOMER EXPERIENCEGet insight into how IFS Service Management helps a customer deliver world-class including details about the implementation of the new Service-Focussed ERP system, rollout of mobile solutions and scheduling a mobile workforce.
11:45 - 12:30 FIELD SERVICE WITHOUT BOUNDARIESHear how IFS Field Service Management has helped Orbotech improve service business performance and accelerate revenue growth
11:45 - 12:30 NEWS IN MOBILE WORK ORDERSee how the latest developments, configuration and extensible options in IFS mWorkOrder can be used to meet your business needs across many industry sectors including utilities, oil & gas, EAM and service management providing secure , integrated, scalable, industrial-strength mobility for the professional user.
14:00 - 14:45 ENTERPRISE SERVICE MANAGEMENT RECAPA summary of the latest news from IFS Enterprise Service Management helping you enhance your service operations.
15:00 - 15:45 MAIN HALL CLOSING SESSION: BENEFITING FROM CHANGEAn update on future technology trends from IFS Labs™, important strategic lessons from our dynamic and thought-provoking main hall sessions shared by Jon Briggs, and key takeaways from Alastair Sorbie ensure you leave the conference ready to react and benefit from change.
Ben Cohen (former Rugby World Cup Champion)
Stephen Jeff-Watts - SENIOR ADVISOR - Enterprise Service ManagementDennis Zilmer - LoramCliff Fox - NG Bailey
Andrew Lichey - VP FSM R&DOlga Rahimi - Orbotech
James Ashmore - Principle Business Systems Analyst
Stephen Jeff-WattsAndrew LicheyPaul Bouchier
Alastair Sorbie - IFS CEO
AUDITORIUM
ROOM #204
ROOM #204
ROOM #209
ROOM #204
AUDITORIUM
Innovation & Networking Area
Innovation & Networking Area
10:00 - 10:45 COFFEE & NETWORKING
12:30 - 14:00 LUNCH AND NETWORKING
DIAMOND SPONSORS
PLATINUM SPONSORS
GOLD SPONSORS
SILVER SPONSORS
BRONZE SPONSORS
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OPENING HOURS:Monday: 18:00 – 20:00 Welcome ReceptionTuesday: 10:30 – 18:45 Wednesday: 10:30 – 17:45 Thursday: 10:00 – 15:00
FLOOR PLAN INNOVATION AND NETWORKING AREA
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Agility Theater
Barista Coffee Meeting Area
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Early Adopters
User Group
EMERGENCY PROCEDUREAll emergencies in the Hynes should be reported to (+1) 617 954 2111 or EXT 2111 from any black house phone. The first aid office is located on the main plaza near Hall A and Fed Ex. In the event of an evacuation please follow the instructions of the Hynes Public Safety Department and proceed to closest emergency stairwell.
MEET THE EXPERTSIFS Labs
Corporate Performance Management
Technology
Manufacturing
Project-Based Manufacturing
Supply Chain Management
Business Intelligence
Enterprise Asset Management
Project-Based Solutions
Financials
Document Management
Human Resources
Mobile Workforce Management
Field Service Management
Service Management
Mobility Area
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REGISTRATION AND INFORMATION DESK OPENING HOURS:Monday: 10:00 – 20:00Tuesday: 08:00 – 19:00Wednesday: 08:00 – 20:00Thursday: 08:00 – 16:00
FLOOR PLAN LEVELS 2 AND 3
Main Entrance
Main Hall/Auditorium
Registration
Information Desk
Innovation and Networking Area
Entrance to Sheraton Meeting Rooms
Influencer Track
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FOR YOUR INFORMATION
DOWNLOAD THE IFS WORLD CONFERENCE APPFor full details about the program, exhibitions and other usefulconference information, download the conference app by scanningthe QR code, visiting ddut.ch/ifs or by searching for IFS WoCo inyour App store.
WIRELESS NETWORKAccess via SSID: Hynes Wireless or Hynes Fast Wireless
ENTERPRISE SERVICE MANAGEMENT CONCIERGEKristina Hill, Marketing Manager for ESM will be acting as your concierge throughout the event. If you need help finding a session, setting up a meeting with IFS employees, or help with transportation please contact her at +1 781-330-1051 or [email protected] or send her a message through the WoCo app
TWEETSTREAMJoin the conversation on Twitter with the hashtag #IFSWOCO15 and @IFSWORLD
IFS WORLD CONFERENCE 2015CONFERENCE AGENDA FOR ENTERPRISE SERVICE MANAGEMENT