kaizen apics
TRANSCRIPT
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KAIZEN
Change(KAI)tobecomegood
(ZEN)KAIZEN
Improv
ement"or
"changeforthebett
er
Theparticipationofworkersinthe
improvement.
Increment
alimprovem
ent
Peopleatalllevelsofanorganizationparticipa
tein
kaizen
Managem
entisaccou
ntablefortheactionsfo
rall
Kaizenactivities
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KAIZEN
B
enefitsof
aKaizen:
Eliminatewaste(MUDA)
Kaizen5SFr
amework
Standardization
ImproveQuality
Spaceutiliza
tion
UseofCapit
al
Employeere
tention
Communications
FasterDelivery
Customersa
tisfaction
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7/24/2019 Kaizen apics
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KAIZEN
W
hatcanb
eachieved
withKaizen:
Teamwork
Personaldiscipline
Improved
Morale
Lowertur
nover
QualityCircles
Suggestio
nsforimpro
vement
BetterSafety
Senseofcompletion
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7/24/2019 Kaizen apics
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KAIZEN
M
anufacturingVSOff
iceKaizen:
Similaritie
s;
Toolusage
Process
Standar
dization
Employeeengagem
ent
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KAIZEN
M
anufacturingVSOff
iceKaizen:
Differences;
Dataco
llection
Process
es
ProductsaremorevisualinMFG
Custom
ersareeasilydefinedin
MFG
Focusis
typicallyon
MFG
Hr/Hrin
MFG
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7/24/2019 Kaizen apics
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KAIZEN
W
hyisKaiz
enImportantinthecurrent
e
conomics
ituation?:
Salesar
edown
Publicismorediscrete
Breakevenisharde
rtoobtain
Materia
lscostmore
Employeesarenotgettingincre
asesinwag
es
Everysecond/minu
tecounts!!
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KAIZEN
W
hyKaizen
fortheof
fice?:
Efficiency/Effectiveness
BestPractices
Standardiz
eprocess
EliminateMUDA
Createaw
orkculturetop
roducequalityservicesandprod
uctsnot
race
Needforsolutionisurgent
Competitivecrisis
Highcustomerdissatisfaction
Bigimpactprojects
Significantimpactonsales
orprofits
Bottlenecks
Cannotto
lerateprolonged
disruption
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7/24/2019 Kaizen apics
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KAIZEN
H
owdoofficeKaizen
activitiesh
elpMFG&
Business
processes?:
Flowof
information
Orderin
gpartsontime
SupportMFGchang
esandspec
ifications
Defines
CustomerR
equirement
sinternal&
externa
l
Reducesconfusiononthefacto
ryfloor
Plansth
eactivitiestoachievegoals
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7/24/2019 Kaizen apics
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KAIZEN
W
heredoy
oustartanofficeKaizen:
Whydoyouneedtoco
nductaKaize
n?
Doyoun
eedtoselectaPilotarea?
Datacoll
ection
Gemba,VerifyandValidate
UDOsU
ndesirableOb
servations(lis
tthem)
Understa
ndyourCusto
mer(feedbac
k)
Establish
thebaseline
Toughto
callyourbabyugly!
Rememb
eryouarepro
bablydoingsomethingsve
rywell
Dontdo
thisalone
Selecttheareawheregainscanbem
adefirstthen
attack
thetougherareas
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7/24/2019 Kaizen apics
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KAIZEN
S
tartanoff
iceKaizen:
Training
Definingtheproblem/goals
Documen
tingthecurrentstate
Brainstor
minganddeveloping
afuturestate
Implementation
Developingafollow
upplan
Presentin
gresults
Celebratingsuccess
es
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7/24/2019 Kaizen apics
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KAIZEN
S
tartanoff
iceKaizen:
TeamKic
koff(inclu
dessponsors)
Reviewdraftcharte
r,modify,
approve
Developcodeofconduct(agreementon
rules)
Discusstrainingand
eventlogistics,etc.
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7/24/2019 Kaizen apics
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KAIZEN
S
tartanoff
iceKaizen:
EstablishtheCharte
r
Takepictures
Establishtheburningplatform
Trytoe
liminateyou
rBias
Howeve
r,inputyou
rexpectatio
nsontheCharter
Identify
theCustom
er,onCharter!!
Makesureallpre
w
orkiscomp
lete
Seecha
rterexample:
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7/24/2019 Kaizen apics
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KAIZEN
A
ssembletheTeam:
CrossFunctionalteamstillapplies
Establishrolesandresponsibilit
ies
MakesureLeaders
areinvolved
Leaveyourhatatth
edoor!!
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7/24/2019 Kaizen apics
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KAIZEN
U
DOs/Gemba:
Makesureeveryoneonthetea
mcanvisuallysee
theprocess
Makesurethecolle
ctionofUDOsareposted
Joesdeskisamess
Marysdeskisfullo
fnonworking
material
Storagecabinetsareamess
Etc
Startan
dStoptheG
embaatthespecifiedp
oints!
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7/24/2019 Kaizen apics
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KAIZEN
C
reatetheValueStreamMapth
enFuture
State:
Stepby
stepproces
seswithtim
ing
Idtrave
ldistanceto
copier,etc.
Whatis
TAKTtime
Whatis
yourcyclet
ime/processtime
Y=F(x)
Identifythecontrollablexs
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7/24/2019 Kaizen apics
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KAIZEN
A3
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KAIZEN
5
S:
Follow5Sprotocol
Dontfo
cusonjustthedeskare
afocusonw
here
materia
lsare,
forms,etc.
Makeit
emsasVisualaspossible
Establis
hmin/maxopportunitie
s
PDCA
Seeexam
ples:
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KAIZEN
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KAIZEN
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KAIZEN
P
aretoAnalysis:
Helpsvisualizethelargersourcesofwaste
Helpsprioritizethe
correctivee
fforts
Helpste
amunderst
andthebiggestimpactif
solved
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7/24/2019 Kaizen apics
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KAIZEN
L
eadership
StandardWork(LSW
):
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7/24/2019 Kaizen apics
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KAIZEN
P
rocessSta
ndardWork:
Createaplacefore
verythingandeverything
initsplace
Labelasneeded
Makevisual
Conductworktoastandard
Forms,se
quencein
aprocess
Auditpro
cessesata
lllevels
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7/24/2019 Kaizen apics
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KAIZEN
C
elebrate:
Understa
ndthecha
nge
Celebrate
theactivi
tiesoflear
ning
Summarizethegain
s
Describe
activitiesforsustainm
ent
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7/24/2019 Kaizen apics
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KAIZEN
S
ummary:
Gatherdatatoiden
tifyareasforaKaizen
Createth
eburning
Platform
Learnthe
tools
Applythe
Tools
Establish
sustainme
ntmetrics
Auditoftentoassureattainment
Summarizethegain
s
Describe
activitiesforsustainm
ent
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KAIZEN
emember:
Itswhat
youlearnafteryouk
nowevery
thing
thatisimportan
t