kuala lumpur regional distribution centre (kl rdc) - supplier manual - aeon co. (m) bhd. ~ supply...
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KUALA LUMPUR REGIONALDISTRIBUTION CENTRE
(KL RDC)- Supplier Manual -
AEON Co. (M) Bhd.~ Supply Chain Management (Operation) ~
Ver. 1-1 (Effective Date: 06th May 2013)
イオングローバル SCM ㈱ 2
Benefits Of Working With KL RDCDear Supplier;Since year 1984, AEON (Malaysia) has seen significant growth, and we are in midst of passion for growth towards a number 1 retailer in Malaysia, and also in ASEAN countries by then.
As our expansion grows rapidly, we would like to invite all of our business alliances to grow bigger together, as a strong win-win business team scenario. In conjunction of this, we have developed this new Kuala Lumpur Regional Distribution Centre (KL RDC) as our kick off infrastructure to support our continuous growth.
You know that being a part of our distribution center will provide you major benefits and services of which some are below;1. An increased in availability leading to increase your sales2. Priority delivery to all AEON stores3. Faster replenishment to stores4. Higher frequent deliveries to stores5. Reduction in administration matter for supplier6. Reduced waiting time at each stores
This document outlines the rules for working in our supply chain
This pack provides you with details to understand the centralization ways of working.Please take time to read through the pack and feel free to contact us if you have any questions.
Regards,
AEON Co. (M) Bhd.
イオングローバル SCM ㈱
Agenda
1. Overview2. Booking Guidelines3. Requirements 4. Security Check5. Register6. Unloading & Inspection7. Return Cargo Procedures8. Security check before leaving KLRDC9. Rental pallets 10. AEON Label11. KLRDC General Regulations12. Summary - RDC Reject Cases13. Summary – Cases Penalty imposed 14. Other Conditions & Terms15. Supplier’s Acknowledgement16. Sample of Documents
P 04 - 09P 10P 11 - 21P 22 - 23P 24P 25 - 30P 31P 32P 33P 34P 35 - 38P 39P 40P 41P 42P 43 - 49
イオングローバル SCM ㈱ 4
OverviewLogistics & Information Flow
Supplier
AEON KL RDC
AEON Store
(Ordering & PO Data) (Accept PO & Create DO)
(Payment Advice)(Confirm Payment)
(RN Generated)
Logistic Flow
IT Flow
B2B System
イオングローバル SCM ㈱
Overview
RDC located at Bandar Baru Bangi. Monday to Saturday, 07:00 to 20:00, exclude peak season. Manage AEON warehouse facility
– Cross Dock (XD), Consolidation (CS) & Stock Point (SP). Stock Point items will be stocked in RDC to ensure excellent availability
and will be dispatched in 24 hours upon store ordering. Cross dock & Consolidation items are an amalgamation of store demand
and will be dispatched in 24 hours upon receiving at RDC. No stock held in RDC.
Cater for existing AEON stores and subsequent new stores.
5
Remark
Distribution Centre Store Code (DC Code)
Receiving Hours Office Hours
KL RDC
XD (each) 07:00 – 20:00 (Monday to Saturday)
09:00 – 18:00CS (8010)
SP (8012)08:00 – 20:00
(Monday to Friday)
Remark
Remark
Remark
Remark
KLRDC functions & business hour
イオングローバル SCM ㈱ 6
Address:AEON Kuala Lumpur Distribution Centre (KL RDC)Jalan 6C/13, Off Persiaran KemajuanTaman Persiaran Bangi43650 Bandar Baru BangiSelangor Darul Ehsan
Telephone (Hunting Line):- To be advised later -
Fax:- To be advised later -
GPS:2.9476398, 101.76089692.9476398N 101.7608969E2°56'51.5033''N 101°45'39.2288''E
OverviewLocation & contact of KLRDC
イオングローバル SCM ㈱ 100 ㎞
: DC : Store
5 ㎞
Klang Valley
DCKL
DCSA
KL RDC
7
Overview
イオングローバル SCM ㈱ 8
CategoryPerson In
ChargeTelephone E-Mail
DeliveryAppointment
Centralized Booking Team
To be advised
LogisticMatter AEON RDC To be advised
MerchandiseMatter
AEONMerchandiser - -
B2BMatter
Helpdesk03–2161 1088Mon to Fri09:00 to 18:00
Other Inquiry [email protected]
Change name
OverviewContact List
イオングローバル SCM ㈱ 9
Booking to KLRDC1
Security check by Guards3
Register lorry & drivers to KLRDC Office4
Unloading & Merchandises Inspected 5
Receive “Receiving Note”6
Arrive RDC 30min before appointment2
Pick up goods to take back, if any7
Inspection by our Security before leaving8
N-1 day BookingForm
DrivingLicense
RN
DORegistration
Form
*GRN
Gate Pass
DCPass
P10
P22 - 23
P24
P25 - 30
P25 - 30
P31
P32
OverviewFlow of delivery for KLRDC
イオングローバル SCM ㈱ 10
Booking GuidelinesProcess Date Remarks
Day:N-1
09:00|
16:00
※1:Every Suppliers are entitled to “GID” or “Normal suppliers” as per volume.※2:Check delivery volume against your quota allocated to each GID※3:Fill up “GID Booking- Form” given.※4:Fill up “Booking- Form” given.※5:Do by mail or fax only. Booking by call is NOT acceptable.
Day:N
GID Suppliers
Delivery to KLRDC on appointed time
GID Suppliers Normal Suppliers
Check volume
No
GID Booking Form Booking Form
Send to KLRDC
Get Booking#
Yes
Excess
Not Excess
※1
※2 ※3 ※4
※5
Booking must be done to Booking Centre within 09:00 -16:00 of 1 working day before delivery time. Suppliers must check with KLRDC Booking Control Officer, if Booking# are not given after 1 hour after booking.
The phone # is : 03-XXX-XXXX Drivers must arrive and register his lorry to Guardhouse 30 minutes before appointment time. Cancellation must be done by 16:00 of 1 working day before delivery date booked. Delivery without booking can be rejected.
E-Mail: [email protected] Fax: 03-XXX-XXXXBooking Centre
イオングローバル SCM ㈱11
Requirement – Delivery to RDC
Ref Details XD
CS
SP
1Suppliers only allowed to bring B2B (WEB-EDI) DO hard copy upon delivery to RDC. Other documents such as Supplier Invoice / Supplier DO is not necessary.
O O O
2Supplier must issue the DO as per the actual delivery item & quantity or supplier shall be liable for a penalty from the merchandising side.
O O O
3 Receiving Note (RN) is the final proof of actual received goods, after which no dispute is acceptable. O O O
4
Once receiving completed, during the same day driver must check, acknowledge and collect all documents, i.e. supplier delivery documents (including pallet docket, if any), Receiving Note (RN) as well as rejected stocks / extra stocks / damaged item. RDC have the right to charge additional storage cost if supplier not collect the rejected item
O O O
Only B2B (WEB-EDI) D/O hard copy are acceptable as proof of delivery. Any other documents are not acceptable
Suppliers must issue D/O with exact item name, item code and its quantity to deliver, otherwise penalty may be imposed.
Documentation
Receiving Note (RN) is the final proof of actual received goods, and no dispute are acceptable after RN acknowledged by supplier.
Any documents are to be collected by supplier on their way to leave KLRDC. KLRDC is not liable for any missing /lost documents suppliers fail to collectBy the time supplier leave KLRDC.
イオングローバル SCM ㈱12
Requirement – Delivery to RDC
Ref Details XD
CS
SP
1Cartons designed for another pack size or not properly labeled will be rejected. The use of re-used carton box is not permitted and must be secured for multiple handling.
O O O
2 As for XD item, carton box must be clearly labeled with the “Carton Label” which could be purchased from RDC. O
3 Consolidation / Stock Point cargo Packaging must be Standard Carton O O
4 As for food item, carton box must be clearly stated with “Product Expiry Date”. O O O
5 Mixed item in one carton must have a separator. RDC to reject if this condition is not followed. O O O
Packing Specifications (Cartons)Standardize packing specification for a merchandise. Packing merchandises of same SKU into different size & design are prohibited.Merchandises in cartons with different merchandises name/logo are prohibited. However, only for XD, Plain carton is acceptable.
A carton label with correct store name (in accordance with one on D/O) is to be pasted on every cartons for XD.Supplier can purchase the label from RDC.
To be integrated with ref#1.
Products’ expiry date are to be stated clearly in every cartons for Food items
Different merchandises in a carton are allowed for XD only, and the merchandises are to be separated SKU by SKU physically by separator .
イオングローバル SCM ㈱13
Requirement – Delivery to RDC
Ref Details XD
CS
SP
8
Price tag/label not attached for each of the merchandise (except food line), RDC to reject. Clothing / Soft merchandise = Price Tag Other boxes / Hard merchandise = Price Label
O O O
9 For Source Mark Barcode / Price Tag / Price Label, RDC to reject if Item Barcode & Price Tag can’t scan O O O
10 Supplier must seal the carton after scanning is completed with supplier own sealer (masking tape). O O OSuppliers must bring tapes/seals with
drivers, and seal boxes after inspection by RDC.
Packing Specifications (Cartons)
イオングローバル SCM ㈱ 14
1
2
3
Item B
Item A
Plain carton
Item A
Item A
Item A
Item B
Item A
Plain carton
Item A
Item B
Plain carton
Item A
Separator
Item B
イオングローバル SCM ㈱ 15
Requirement – Palletize
Ref Details XD
CS
SP
1
Supplier to deliver in palletize format with tower form arrangement maximum height of 1600mm included the pallet height, with a standard Ti - Hi arrangement for all pallets.Note: Ti = number of carton per layer, Hi = number of layer per pallet
O O O
2 Supplier have to rent pallets until 30 days after "cargo released" to RDC if uses a rental pallet. O O O
3
As for palletize delivery, only a standard 1100mm X 1100mm or 1000mm X 1200mm, 4-way pallet with a minimum carrying weight 1000kg only are allowed.
O O O
Packing Specifications (Palletize)
Suppliers to palletize cartons in standard Ti-Hi arrangement and stack carton on or lower than 1,600mm including pallet’s height.Note: Ti = number of carton per layer, Hi = number of layer per pallet
Delete “as for palletize delivery”
イオングローバル SCM ㈱ 16
Requirement – Palletize
Ref Details XD
CS
SP
4 Pallets must be properly secured with sufficient stretch films to ensure stability and no over hanging from pallet. O O O
5 Stacking are not allowed to contains more 1 PO in 1 pallet, and must have same expiry date (for food item). O O O
6 Paste pallet indication on pallet to identify number of pallet for each PO. O O O
Pallets and cartons on it must be properly secured by stretch films to ensure stability. Cartons over hanging from pallet are not acceptable.
Palletize merchandises of different PO are not acceptable.Palletize merchandises with different expiry date are not acceptable.
Pallet indication is to be pasted on every pallets.
Packing Specifications (Palletize)
イオングローバル SCM ㈱17
Requirement – Delivery to RDC
Ref Details XD
CS
SP
1
Supplier must comply to the agreed window time at all time. All Appointment supplier must call, fax or e-mail to RDC to get an appointment 1 day before. RDC to reject if no appointment is made.
O O O
2
Delivery cancellation (with appointment) must inform RDC via email/fax at least 1 day before delivery day (by 16:00) or supplier shall be liable for a penalty from the merchandising side.
O O O
3If delayed more than 15 minutes from the appointment time, supplier must wait queue & become last supplier to receive for the day
O O O
Booking Better to bring this to Booking Guideline ?
イオングローバル SCM ㈱ 18
Requirement – Delivery to RDC
Ref Details XD
CS
SP
1Supplier allowed to bring only “AEON" merchandise into RDC and exit with empty condition, except damaged / returned merchandise.
O O O
2Supplier Arrangement must followed with - By PO & Store [XD Receiving] - By PO [Consolidation]
O O
3
Helper is required to assist unloading & inspection minimum requirement: 1) 20 ton truck = 1 Driver + 2 helper 2) 10 ton truck = 1 Driver + 1 helper 3) <10 ton truck = 1 Driver
O O O
Transportation
Consolidation with merchandises for consignees but RDC is prohibited.
Suppliers must arrange merchandises in following order so that driver can unload merchandise sin the order.- By D/O & Store (XD)- BY D/O (Consolidation, DC)
Suppliers must take designated number of helper for smooth unloading.
イオングローバル SCM ㈱ 19
Requirement – Delivery to RDC
Ref Details XD
CS
SP
4
RDC Bay height is 1300mm so supplier’s vehicle’s specifications preferably should match with this height.
O O O
5
Single PO delivery with multiple lorries requires confirmation by supplier's coordinator on arrival all lorries at RDC to start receiving process. RDC shall not start receiving process if lorries arrival incomplete.
O O O
6
3rd party transporter is allowed to bring more than one suppliers' merchandise. Transporter must arrange the merchandise by each supplier separately during receiving.
O O O
RDC shall not take it arrival at RDC, unless all lorries for a PO arrive to RDC
3rd party transporter is allowed to bring more than one suppliers' merchandise. Transporter must arrange the merchandise by supplier, by PO and by SKU, and separate it physically by separator in lorries.
Transportation
イオングローバル SCM ㈱ 20
Requirement – Receiving
Ref Details XD
CS
SP
7 Supplier must attend together with RDC Receiver during receiving process. O O O
8Pallet arrangement according to DO/SKU, Supplier must know to show or informed how to unload pallets according to DO.
9
Car strictly will not be permitted on site. All supplier lorry must be suitable for transporting & maintain merchandise' security & quality condition.(Example: Box Lorry). RDC to reject if this condition is not followed.
O O O
To be integrated with ref#2
Suppliers must arrange delivery by vehicle or lorry allowed by RDC.Details are following page.
Transportation
イオングローバル SCM ㈱ 21
Motor cycle
Car
Car (VAN)
イオングローバル SCM ㈱ 22
Process Remarks※1:Guardhouse check arrival time against appointed time. ※2:Guards check lorry spec against KLRDC regulations. Also check lorry sealed by seal (s) with same serial No. as one (s) mentioned on delivery note.※3:KLRDC may reject receiving or allocate last turn of the day.※4:Guards check driver and helpers’ dress against dress code.※5:Leave ID or driving license of ALL persons to enter.※6:Don’t park out of parking area, unless instructed to do so.※7: Only driver go to Office to register. The others must be in lorry until offloading .
In-Time Arrival ?
Arrive at KLRDC Guardhouse by30minutes before appointment
※1
Fill up Register-Form to register driver, helpers & lorry
Park lorry in Parking Area
Rejected or allocated last turn of the day .
Lorry Check
Drivers come to Office to register by walk
Get 2 copies of Register-Form against ID card or Driving license
Security Check
No
Yes
No
Yes
※3
※2
※5
※6
※7
Dress Check
Yes
No※4
イオングローバル SCM ㈱ 23
Requirement – RDC General Rule
Photo of NG appearancePhoto of OK appearance
NGOK
Remark
イオングローバル SCM ㈱ 24
Process Remarks
※1: ※2:
Arrive at KLRDC Office by 15minutes before appointment
Take number card and waiting for called in waiting area.
Register
※1
Hand over Register-Form, Delivery Order(D/O) to Office
Take card saying bay# from Office
Move lorry to designated bay
Approach to area in the warehouse other than waiting area. Driver waiting out of designated area. Helpers waiting out of lorry. Smoking & Eating in KLRDC Use other toilet than designated. Stay in waiting area without purpose of waiting for called from KLRDC Office.
Restrictions
Return-Goods Have Goods Return Note( GRN) from office
Not Have
Have
イオングローバル SCM ㈱ 25
Process Remarks
※1:Inspectors check bay# card and seal number(s) against D/O※2:Driver & helpers offload merchandises by D/O# and open a box by SKU.※3:Inspectors check merchandises separated in lorry and check packing style & AEON carton label pasted on ALL packages.※4:Inspectors can instruct drivers to move off loading bay to re- arrange merchandises. ※5:Inspectors check product code & its q’ty of merchandise against D/O, and also check cartons conditions. Driver & helpers seal back boxes after inspection by their own tapes/seals. ※6:Lorry to move to Return-Goods bay and collect return-goods, if requested by Office
Move lorry to designed bay
※1
Hand over Register-Form, D/O to designated KLRDC staff
Have Inspector’s acknow-ledgement on Register-Form
Move the lorry off from the loading bay and sort merchandises by D/O
Check
Return-Goods Process
Unloading & Inspection - XD
Yes
No
※3
※5
Have KLRDC staff cut seal(s) on lorry
Check
Driver & helpers offload merchandises onto pallets by D/O
※4
Inspection
Yes
No
Column on Register-Form for rejected items filled up by
InspectorsOK
NG
Return-Goods※6
Not Have
Have
※2
Driver go to Office to have Receive-Note and stamp on Register-Form
イオングローバル SCM ㈱ 26
Requirement – Palletize
label
Light weight boxes(Upper side)
heavy weight boxes(Lower side)label label
Exp Store Code 1001
Item Code A
Item Code B Item Code Clabel
label
label label
label label
ItemCode A
ItemCode B
ItemCode C
Store Code 1001(in case of XD)
ItemCode A
ItemCode B
ItemCode C
Store Code 1002(in case of XD)
Label
Label
Label
Label
Label
Label
Label
Label
Label
Label
Label
Label
1. In case of XD (1) Unload by store and category and item (2) Use the cart rack for unloading (3) Stuck so that we can check the label (4) Please stuck light weight items on upper side Please stuck heavy items on lower side
イオングローバル SCM ㈱ 27
Process Remarks
※1:Inspectors check bay# card and seal number(s) against D/O※2:Inspectors check if “Consoli- Indication” on palletized merchandises. ※3:Inspectors can instruct drivers to move off loading bay to re- arrange merchandises. ※4:Check product code & its q’ty of merchandise against D/O, and also check cartons conditions.※5:Lorry to move to Return-Goods bay and collect return-goods, if requested by Office
Move lorry to designed bay
※1
Hand over Register-Form, D/O to designated KLRDC staff
Have Inspector’s acknow-ledgement on Register-Form
Move the lorry off from the loading bay and put “Consoli Indication”
Check
Return-Goods Process
Unloading & Inspection - Consoli
Yes
No
※2
※4
Have KLRDC staff cut seal(s) on lorry
Check
Driver & helpers offload palletized merchandises by D/O
※3
Inspection
Yes
No
Column on Register-Form for rejected items filled up by
InspectorsOK
NG
Return-Goods※5
Not Have
Have
Driver go to Office to have Receive-Note and stamp on Register-Form
イオングローバル SCM ㈱ 28
Process Remarks
※1:Inspectors check bay# card and seal number(s) against D/O※2:Inspectors check if “Consoli- Indication” on palletized merchandises. ※3:Inspectors can instruct drivers to move off loading bay to re- arrange merchandises. ※4:Check product code & its q’ty of merchandise against D/O, and also check cartons conditions.※5:Lorry to move to Return-Goods bay and collect return-goods, if requested by Office
Move lorry to designed bay
※1
Hand over Register-Form, D/O to designated KLRDC staff
Have Inspector’s acknow-ledgement on Register-Form
Move the lorry off from the loading bay and put “Consoli Indication”
Check
Return-Goods Process
Unloading & Inspection - DC
Yes
No
※2
※4
Have KLRDC staff cut seal(s) on lorry
Check
Driver & helpers offload palletized merchandises by D/O
※3
Inspection
Yes
No
Column on Register-Form for rejected items filled up by
InspectorsOK
NG
Driver go to Office to have Receive-Note and stamp on Register-Form
Return-Goods※5
Not Have
Have
On working
イオングローバル SCM ㈱ 29
Requirement – Palletize
ItemCode A
ItemCode B
ItemCode C
ItemCode A
ItemCode B
ItemCode C
2. In case of Stock Point and Consolidation
(1) Unload by item (1 item 1 pallet) (2) Use the PL for unloading
イオングローバル SCM ㈱ 30
7 Unloading & Inspection Procedures
Violation of RDC Delivery Regulations Drivers & all helpers don’t attend inspection. Occupy bays long time due to improper loading of merchandises. Sorting merchandises for XD in bay and in lorry. Dispute about RDC’s classification of damage.
Restrictions
Cases may be taken as damaged-goods
Photos of damaged goods samples
How should we regulate unloading supervisor from supplier ?
イオングローバル SCM ㈱ 31
Process Remarks
※1: Driver check receiving goods against GRN.
Have GRN from Office in Register
Offloading merchandises and move to GRN area with lorry
RDC staffs correct GRN statementsCheck
Return-Goods
※1
Hand over GRN to RDC staff and
Receive Goods to take back
OKNG
Drivers make signature on GRN as receiving acknowledgement
Drivers have GRN column on Register-Form filled by RDC staffs
Driver go to Office to have R and stamp on Register-Form
イオングローバル SCM ㈱ 32
Process Remarks
※1:Lorry must come to guardhouse within 10 min. after getting RN.※2:Gurads inspect lorry carrier and confirm goods stated on GRN and/or Register form only on the carrier. ※3:Guards inspect drivers & helpers’ belongings.
※1
Have further instructions from RDC
Inspection
Security check before leaving KLRDC
NG
※3
Inspection
Driver go to Office to have Receive-Note and stamp on Register-Form
Move to Guardhouse and hand over GRN & Register-Form to Guards
NG
OK
OK
Have GRN from Guardhouse.
Exchange Pass with driving license & ID card of all persons
Leave KLRDC
※2
イオングローバル SCM ㈱ 33
Process Remarks※1:Inspectors check bay# card and seal number(s) against D/O※2:Inspectors check if “Consoli- Indication” on palletized merchandises. ※3:Inspectors can instruct drivers to move off loading bay to re- arrange merchandises. ※4:Check product code & its q’ty of merchandise against D/O, and also check cartons conditions.※5:Lorry to move to Return-Goods bay and collect return-goods, if requested by Office
Move lorry to designed bay
※1
Hand over Register-Form, D/O to designated KLRDC staff
Have Inspector’s acknow-ledgement on Register-Form
Move the lorry off from the loading bay and put “Consoli Indication”
Check
Return-Goods Process
Rental Pallets
Yes
No
※2
※4
Have KLRDC staff cut seal(s) on lorry
Check
Driver & helpers offload palletized merchandises by D/O
※3
Inspection
Yes
No
Column on Register-Form for rejected items filled up by
InspectorsOK
NG
Driver go to Office to have Receive-Note
Return-Goods※5
Not Have
Have
On working
イオングローバル SCM ㈱ 34
AEON Label
Send RDC “Label-Order Sheet” by fax by 15:00 1 N-1 day
Bring check for the invoice amount with the invoice 3 N day
Have labels and receipt from RDC against check4 N day
Have invoice for the labels from RDC by fax2 N-1 day
※N Day = Day you pick labels from KLRDC
※ N-1 day is 1 working day before N day.
Orders not by “Label Order Sheet” Payment not by check. Any payment but check are not acceptable. Check not with RDC invoice copy. Check without RDC invoice are not acceptable. Purchase label without 1 working day prior order by designated order sheet. Dispute about labels quantity after receiving RDC receipt.
Restrictions
Fax: 03-XXX-XXXX Tel: 03-xxx-xxxxBooking Centre
イオングローバル SCM ㈱ 35
Requirement – RDC General Rule
Ref DetailsXD
CS
SP
1 RDC is not liable for any missing documents or un-collected stocks after issuance to driver or in the event driver refuses to collect. O O O
2 Anyone should be on proper dress and should bring ID, passport or driving license
3 Prohibited to approach to area other than waiting area & designated bay.
4 Smoking & Eating anything in KLRDC are prohibited
5 Bring bags, empty boxes and something you can put something into it
6 Approach to areas but waiting area, designated toilets, designated bay.
7 Dispute about merchandises after RN acknowledged by drivers are prohibited.
8 Dispute about our classification of damage are not allowed.
9 RDC can receive merchandises of supplier come later earlier.
10 Follow designated route to get to KLRDC (details as per P.35-36)
11 Follow KLRDC Traffic rules (details as per P.37)
Remark
イオングローバル SCM ㈱36
KL RDC
Requirement – RDC General Rule
イオングローバル SCM ㈱37
KL RDC
Requirement – RDC General Rule
イオングローバル SCM ㈱38
Sc al e 1 : 1 00 0
16 .78
2
289D23
' 40"
24 2D 5 2' 5 0" 2 01 . 8 7 3
15
5D
53
'
50
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1
57
.2
60
232 D 4 5' 20 " 4 7. 26 5
23 7D 2 5' 2 0" 6 8. 82 6
67 D 03 ' 10 " 47 . 1 6 767 D 03 ' 10 " 55 . 9 3 0
67 D 03 ' 10 " 65 . 3 5 1
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DI
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ER
67 D 03 ' 10 " 67 . 4 4 467 D 03 ' 10 " 48 . 1 0 2
67 D 03 ' 10 " 20 . 1 2 2
N
WAREHOUSE
ONE WAY
Lorry Waiting Area
GUARDHOUSE
Pe
rsiara
n K
emaju
an
Jalan 6C/12
Requirement – RDC General Rule
イオングローバル SCM ㈱ 39
Summary – RDC Reject CasesRef Process Case
1 Security Control Delivery without 1 day prior booking
2 Security Control Delivery more than 15min late from appointment
3 Security Control Drivers and staffs in improper dress
4 Security Control Delivery by improper lorries/cars
5 Security Control Drivers and staffs with bad manners/behaviors
6 Security Control Drivers and staffs violating KLRDC regulations
7 Security Control Lorries not sealed or with different seal number from one on D/N.
8 Security Control Lorry having goods of other suppliers and having goods for other destinations.
9 Inspection Damaged items & extra items against the order
10 Inspection Goods for XD not separated store by store in lorry
11 Inspection Goods for XD without store labels and/or labels we can not scan.
12 Inspection Delivery without sufficient number of unloading helper
13 Inspection Goods for Consoli/DC without designated paper on every carton/pallet
14 Inspection
Price tag/label not attached for each of the merchandise (except food line). RDC have the right to reject if each of the merchandise not attached with price tag/label. Clothing / Soft merchandise = Price Tag Other boxes / Hard merchandise = Price Label
15 Inspection For Source Mark Barcode / Price Tag / Price Label cannot scan
TBD
イオングローバル SCM ㈱ 40
Summary – Cases Penalty Imposed
Ref Cases Rate
1 Delivery more than 15min late from appointment RM50.00/Lorry
2 Delivery cancellation without notice before appointment time
3 Delivery without booking in time
4 Unloading uncompleted in designated time flame
5 Fail to separate goods store by store in lorry
6 Fail to bring enough tapes to seal boxes after inspection
7 Fail to attach designated indications onto cartons/pallets.
8 Fail to follow Loading Requirements
9 Fail to bring dockets for rental (Loscam / Chep / etc) pallets
10 Fail to collect goods to take back RM10.00/carton/day
TBD
イオングローバル SCM ㈱ 41
14
1. All suppliers should follow all AEON Merchandiser’s sourcing standard.
2. Indemnity are to be claimed, if suppliers or their subcontractors damage and/or loss our facility/assets.
3. Contractors to repair/restore and/or suppliers for replacement for goods supplier lost are selected by RDC.
4. Any indemnity and penalty are possible to deducted from our payment without any consultation.
Other Conditions & Terms
イオングローバル SCM ㈱ 42
Supplier’s Acknowledgement
Supplier are required to submit the undersigned agreement of the RDC Delivery Requirement by 30th April 2013.
Sample
TBD
イオングローバル SCM ㈱ 43
Reference: Delivery Order (Cross Dock)
8010 RDC-KL
80101000222966
80101000222966
イオングローバル SCM ㈱ 44
Reference: Delivery Order (Consolidation)80111000245146
8011 RDC-KLRDC-KL (CONSOLIDATION)8011
イオングローバル SCM ㈱ 45
Reference: Delivery Order (Stock Point)
8012 RDC-KL (STOCK POINT) RDC-KL
80121000006342
80121000006342
イオングローバル SCM ㈱ 46
Reference: Appointment Booking Form
- Not Available -
Remark
イオングローバル SCM ㈱ 47
Reference: Registration Slip
HITACHI TRANSPORT SYSTEM (M) SDN. BHD. (173682-T)
Remark
- To be amended-
イオングローバル SCM ㈱ 48
Reference: Receiving Note (RN)
イオングローバル SCM ㈱ 49
Reference: Gate Pass (Exiting the DC)HITACHI TRANSPORT SYSTEM (M) SDN. BHD. (173682-T)JALAN 6C/13, OFF PERSIARAN KEMAJUANTAMAN PERSIARAN BANGI43650 BANDAR BARU BANGISELANGOR DARUL EHSAN.TEL: 03 – 8926 2020 FAX: 03 – 8926 4040
Remark
イオングローバル SCM ㈱
Draft Update Log
Date Log
2013 Jan 14th 1st Circulation for review/feedback from SCM (Operation) & Hitachi discussion.
2013 Feb 08th Discussed with HTSM and SCM team during the Friday’s meeting.
2013 Feb 09th Merged the ‘Requirements’ into the slide after sorting.
2013 Feb 09th SUGA checking & amend
2013 Feb 13th HTSM inserts some slide and rearrange order of slides.
2013 Mar 27th & 28th *Supplier’s Briefing Session