Corporate Snapshot

• 1000+ employee strength• 5 National, 2 country offices & 2

delivery centers• 15+ Years in US Staffing &

Recruitment• Certified MBE with a vision to

strengthen diversity ties

• Strong industry/domain knowledge

• Widely recognized by several Agencies & Associations in the industry

• Top Performance across several

Vendor-Neutral CW programs

• “Client Centric” business model

• “Vendor of choice” for Fortune clients

• Network of over 1.4 million qualified contractors

• Right mix of skill sets

• Balance delivery model, built on strategic client relationships

• Highly flexible, scalable operations• Home grown, cloud based integrated platform for

end to end automation (CPX)

Pharma/Clinical Clientele

Service Offerings

Back-OfficeServices

Enterprise Solutions

ProductsContingentWorkforce

Pharma Staffing

Non-IT Staffing

IT Staffing

Payrolling andPass-Through

Cloud BasedIntegrated Platform

End-to-End Front,Middle & Back OfficeFunctions

Controls throughWorkflow based Module

Application Design,Development& Maintenance

Quality Assurance &Testing

Statement of Work (SOW)

Program/ProjectManagement

Nearsite/Offsite/Offshore

General HR

Employee Engagement

Onboarding

Payroll

Timesheets

Finance Management

Pharma/Clinical - Functional Areas

Positions Serviced – Pharma/Clinical

• Quality Assurance

• Scientific Process Professionals

• Application Specialists/Analysts

• Machine Operators

• Production Engineers

• Regulatory Affairs Professionals

• Field Service Professionals

• Signal Integrity Test Engineers

• Manufacturing Engineers

• Equipment Compliance Professionals

• Drug Safety/Pharmacovigilance

• Quality Engineers

• Medical Technologists

• Business Analysts

• Validation/Compliance Specialists

• Clinical Data Professionals

• Clinical Scientists

• Chemists

• Technical/Scientific Writers

• Clinical Research Professionals

• Clinical Program Managers

• Biostatisticians

• Laboratory Professionals

• Clinical Trial Management Professionals

• Software Developers/Engineers/Testers

• Data Architects

• Database Administrators

• Java Developers

• Supply Chain

• R&D IS Professionals

Recruiting Process

Account Management Structure

Geographic and Technical Expertise

• In Staffing Business for over 15 years

• Pharma/Clinical Recruitment/Account Management Team

• Multiple Delivery centers

• Average 5 to 7 years of Technical recruiting experience in local market

• Minimum Educational Qualification of recruiters is an Under Grad Degree

• Technical Assessment• Technical Interview Panel

• ProveIT

Key Metrics and SLAs

85% Avg

60% Avg

50% Avg

45% Avg

0.5% Avg

Below2% Avg

Submission Rate

Shortlist Ratio

Interviews

Conversion of Interviews to Hires

Non Delivery

Attrition(Before Assignment End Date)

LanceSoft’s Human Asset Management Group

• Dedicated to employee relations and works closely

with Service Delivery Coordinators

• Equal/Indistinguishable Employee Care parameters

for pay rolling, contract and permanent employees

• Gathers, monitors and resolves their

feedback/grievances/issues

• Proactive Communication - Every employee

contacted at least once in three weeks

• All issues/feedback/employee grievances centrally

stored and retrievable on CPX for quick access

• Ensures easy employee management & speedy

issue resolution guaranteed within 24 hours

• Ensures low attrition rate

HRCompliance

Benefits

Immigration

Timesheet& Payroll

EmployeeEngagement

General HR

Onboarding

Unique Differentiators• Dedicated Account Management Team to provide superior quality & cost effective

staffing solutions to our clients

• Pharma/Clinical-specific Recruiting Teams well equipped with both domain and technical knowledge in Pharma/Clinical industry

• “No-Contact” Expertise: 95% of Staffing business from “No Contact” MSP/VMS

relationships• Access to all leading pharma/clinical-specific and other job portals: Monster.com, Jobaccess.org,

cosdonline.org, usajobs.gov, Diversityworking.com, Career Builder, Hot Jobs, dice.com, pharmiweb, pharmadiversity, rxcareercenter, biospace, medzilla

• Career/Job Fairs: Regularly connected at various locations to attract potential

candidate pool• Real Time Enterprise Systems: Home grown, cloud based integrated platform

including Req. System, Applicant Tracking System (ATS), On-boarding, Off-boarding,

Drug & Background Checks, Timesheet Management, Payroll, Billing,

and Employee Engagement Management• Metrics-Driven Recruitment Process: Profound staffing background - runs on

stringent SLA driven metrics coupled with fully automated processes• Talent Community: Ability to build client specific talent communities