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. .

(Lesson Learned Visualizing) isualizing) g

.. .

?

?

...

3 H (Hand, Head, Heart) (Hand) (Head) (Hand/+Head) (Hand/+Head) ... (Hand+Head+Heart)

.. 4 key words y ... (Implicit Knowledge tacit K.) (Explicit K.) .. .. () ..

(What) ( (knowledge) g ) (wisdom) /

(Learning)

(Output) (Sharing) (system thinking & Reviewing) (Learning Organization)

+

() (Behavior) .. ( (Conceptualization) li i ) (Values) (Learning) ( i ) / (Consciousness) (Sustainability) ...

/

(Synthesis) (Compile) (+) /good practice ( ) ) ..

2

1

/ ....

...

2

... ... ? ?

: (Community of Practice) ( (, ) , () ( ) ( ) ()

- - /

.. / / ? (4) (1-4 %) (5) ( / ) / )

1

2

3

4

5

4

- -

(Input) (I t) - - - - -

(Process) 1 2 3 4

(Output) (Output) Outcome

(Peer Assist)

1

(After Action Review)

(Retrospect)

2

3

(Peer Assist) -

(After Action Review) -

(Retrospect) -

(tacit knowledge) g ) ( p (explicit) )

Actionable Knowledge

Best practice

(After Action Review)

(Retrospect) (facilitator) / / (Peer Assist)

/ / (facilitator) () (story telling) (sharing) -

(After Action Review)

(Retrospect) ( ) //

? / ? ? / / /

/ / (Moderator/Facilitator) 10

9 8 7

1 2 3 6 5 4

3-4

(Moderator/Facilitator) / / (Recorder) (Participants) X (Participants) 8-12 /

11

12

(Facilitator)

/

/

/

( ( )

mind mapping

1 7 6 2

. 3

5

4

(/ ( ) (K (Knowledge M ) l d Map) / (, )

7. Good practice/ 4.1. 1 1. 2

SRM/SLM5.

2.

4.2. 4 2

3. 3 4.

(%, ) (% ) (/) / ( ) // / /