lloyds transfers 2015

7/24/2019 Lloyds Transfers 2015

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Make International Pay ments when you want, 24 hours a day, 7 days a week

– pay ments are processed during normal banking hours.

Send up to £75,000 a day to almost any where in the world.

See clear conf irmation that your pay ment has been submitted.

Make repeated payments easily – we store details securely of anyone y ou

pay, so it’s ev en simpler if y ou need to send money to them again.

What you can do

How do I send money abroad online?

If y ou have a current account with us and you’re registered for Internet Banking, you can log on to send money abroad.

You’ll need to hav e the f ollowing information to hand:

the recipient's name and address (exact f ull name or company name)

the recipient's IBAN (Internation al Bank Account Number ) or account number

the name and address of recipient's bank - including the BIC (Banking Identif ier Code) / SWIFT code / clearing code

Log on to Internet Banking

Our transfer charges for sending an International Payment online are :

£10 for payments less than £5,000

£17.50 for paym ents of £5,000 or more

These charges don’t include any c harges made by the recipient's bank.

You can see how much a payment will cost by using our International Pay ments calculator once y ou’ve logged in. The f igures y ou see are based on the currenc

exchange rate when the calculation is made and will only be v alid for 10 minutes.

INTERNATIONAL PAYMENTS

Send money almost anywhere in the worldOnline International Payments is the secure, easy way to send money abroad f rom y our current account

using Internet Banking. Whether you’re sending money to f amily or paying an overseas supplier, y ou can

transf er money f rom almost anywhere to almost any where.

Register now

Making an International Payment

How much do International Payments cost?

Log on to Internet Banking



Please be aware that online international paym ents made outside of normal market t rading hours (7am-5pm Monday to F riday, exc luding bank holidays ) will inclu

an additional outside of market t rading hours premium in the exchange rate of f ered. This premium is not applied if y ou transact within normal market trading hou

where exchange rates of f ered to you will be live and f luctuate in line with the markets.

Our transfer charges for sending an International Payment via branch and telephone are:

£20 for payments less than £5,000

£35 for payments of £5,000 or more.

Charges for International Drafts:

£20 for international draf ts

£20 charge for c ancelling an international draft (it also cost s £20 to re-issue an international draft). Ref unds will be made using our standard exchange rate f or

buying that currency on the day we receive the money.

Charge for cheques received from abroad:

0.25% of the total sterling v alue with a minimum charge of £8 and a maximum v alue of £80 (the charges will depend on the way we chose to get the payment o

the cheques f rom the paying bank, the amount of the cheque and which country the cheque is f rom).

These charges don't include any charges made by the recipient's bank.

You can see how much a payment will cost by using our International Pay ments calculator once y ou’ve logged in. The f igures y ou see are based on the currenc

exchange.

International Payment delivery times

Use the table to see the maximum time y our pay ment will take to reach the recipient's bank once we hav e received y our instruction.

The cut-of f time f or Online International Pay ments is 3pm f or all currencies. We’ll process any Online International Payments requested after this t ime the next

working day.

Currency and destination Maximum delivery

times*

Euros to the EU, EEA, Monaco or Switzerland Next working day

Any other currency to EU and EEA European countries, North America, Canada, South Africa, Australia, N ew Zealand, Middl eEast and the Far East

4 working days

Any currency to any other countri es 12 working days

* subject to the benefic iary bank apply ing funds to the benefic iary account on the day t he pay ment is received f rom us.

How much can I send?

You send money abroad Online, in Branch and through Telephone Banking.

You can make international payments up to the f ollowing amounts:

Online: y ou can send up to £75,000 through Internet Banking.

In branch: when y ou make an international payment in branch there is no limit. I f y ou want to send over £100,000, we will call directly to our dedicated currenc

trading team f or you and help you to get an exchange rate you are happy with.

Telephone Banking: y ou can send up to £5,000 through Telephone Banking.

How long do International Payments take?

How much can I send?

Receiving an International Payment



Receiving an International Payment

International payments can be made to y our account in either sterling or f oreign currency . Pay ments receiv ed in foreign currency are converted into sterling an

credited to your account.

For y our pay ment to be transf erred as quickly as possible, please ask the overseas bank to f ollow the instructions below.

How to send the payment - You must instruct the ov erseas bank to send f unds v ia SWIFT (Society f or Worldwide Interbank Financial Telecommunication).

Where to send the payment - Quote Lloy ds Bank with the swift code LOYDGB2L (Lloyds Bank is part of Lloyds Banking Group).

Account details you should use - Your account number, sort code of y our account, y our IBAN (International Bank Account Number) and BIC (Bank Identif ier

Code) of the account y ou want crediting. These are the same as y our sort code and account number but in a f ormat recognized abroad.

You can f ind your IBAN and BIC by logging onto Online Banking, selecting an account f rom “Your Accounts” then clicking on the ‘Show IBAN / BIC’ link.

The following fees apply when receiving international payments into your account:

Receiv ing a pay ment up to £100 - £2 f ee;

Receiv ing a paym ent of £100 or ov er - £7 fee.

We'll convert the money y ou've received into pounds sterling on the day we pay it into y our account.

What you need to make an International Payment

Why you need to give us your recipient’s BIC and IBAN

What is an IBAN?

When will the money arrive?

When will the money be taken from my account?

When can I make an International Payment?

How much does it cost to make an International Payment?

How do I get an exchange rate illustration?

Is there a minimum/maximum limit per transaction?

What if I make a payment request then want to change or cancel it?

Who is responsible for payment charges?

I don’t want my recipient’s bank charges to be taken from the money I send them. How can I make sure that my beneficiary receives the exact amount of mone

send them?

Need more information on or help with International Payments?

International Payments Terms and Conditions.

Our agreement with y ou is m ade up of the general conditions (contained in the ‘Your Banking Relationship with Us ’ Personal Banking terms and conditions leaf le

and additional conditions. These additional conditions include the conditions below, information in the International Payments leaflet, and other information we tel

y ou when you ask us to make the pay ment. If there is any ov erlap or conflict between the additional conditions and the Personal Banking terms and conditions

the additional conditions apply.

The international payments serv ice allows y ou to make an electronic payment v ia our online, branch or telephone channels f rom an account y ou hold with us to

person (‘recipient’) either outside the UK or in a currency other than sterling within the UK. It is prov ided by Lloy ds Bank plc, whichever holds y our account.

1. Making an international payment.

1.1 We must receive y our pay ment instruction before the cut-off time on a working day so that we can start processing it the same day. The cut-of f time f or

international pay ments sent in euro via branch and telephony will be communicated to y ou at the time of the transaction but will be no earlier than 2pm and no la

Frequently asked questions

Terms and conditions



than 3pm, and the cut of f time f or all other currencies is 3pm. If y ou make your international pay ment online the cut-off time f or all currencies is 3pm.

1.2 Provided we receive y our pay ment instruction before the cut-off time on a working day, we will take the money f rom your account the same day. If the

recipient’s account is in the EEA, the timescales f or payments set out in the Personal Banking terms and conditions leaf let will apply. If the recipient’s account i

outside the EEA, y ou can ask us f or details about how long the paym ent will take to arrive. By ‘EEA’ we mean the European Economic Area (this includes

members of the European Union plus Norway, Iceland and Liechtenstein).

1.3 By ‘working day ’ we mean any day on which a particular bank is open f or business as required for the processing of an international pay ment. Our working

days are Monday to Friday (other than English bank holidays)but f oreign banks may have dif f erent working days, f or example because they observ e local ban

holiday s.

1.4 There must be suff icient funds in your account f or us to process y our payment instruction. If , when we try to process y our payment, there are insuff icient

f unds in your account, y ou acknowledge that:

we may make a charge f or cancelling the payment. We will tell you the amount of our charges for this service at the timewe may also make a charge for any loss in foreign exchange that we make as a result of t ry ing to send the payment on y our behalf.

1.5 When you giv e us a payment instruction y ou must giv e us the f ull name and address of the recipient, and the name and address of their bank; and

1.5.1 if y ou are making a pay ment in euro or any other EEA currency to a bank account in the EEA, Switzerland or Monaco y ou must giv e us the

International Bank Account Number (IBAN) and Bank Identifier Code (BIC) f or the recipient’s account. By ‘EEA currency ’ we mean the euro or any off icial

currency of an EEA country ; or

1.5.2 if y ou are making any other pay ment y ou must give us the recipient’s account number and any other details we ask y ou for so we can make the

payment.

1.6 You may not be able to cancel or change y our payment instruct ion once y ou have giv en it to us because we start processing it when we receive it. If y ou a

us to cancel a payment instruction that is already being processed or if we’re unable to process the pay ment due to incorrect recipient details, y ou acknowledge

that:

1.6.1 if the payment has been credited into the recipient’s account, we can only recall the pay ment (or any part of it) with the agreement of the recipient’s

bank and the recipient.

1.6.2 we may make a charge for try ing to cancel or change the payment, whether or not we succeed. We will tell y ou the amount of our charges f or this

serv ice at the time you request it.

1.6.3 if y ou asked for the original payment to be sent in a f oreign currency, we will convert it into sterling at the applicable exchange rate before we pay it

back into y our account. The exchange rate we use to do that may be diff erent f rom the exchange rate applied to the original payment and so t he amount p

back into y our account may be less than the amount originally taken.

2. Exchange rates.

2.1 If y ou ask us to send the pay ment in a currency other than sterling we’ll use our standard exchange rate on the day of the payment and we’ll tell you or

display online the exchange rate that will apply. To establish the current exchange rate bef ore sending your international pay ment v ia our branch or telephone

channel call us on 0345 300 0000 or visit us in branch. If the paym ent is in a currency which diff ers f rom the currency of the recipient’s account, we cannot

control any exchange rate applied by the recipient’s bank or any agent bank.

3. Charges.

3.1 If y ou ask us t o make the pay ment in euro or any other EEA currency to a bank account in the EEA, Switzerland or Monaco y ou will pay our charges (includ

the charges of any agent bank we use) and the recipient will pay their bank’s charges.

3.2 If y ou are requesting any other international pay ment to be sent v ia branch or by telephone y ou may opt:

3.2.1 to pay all charges, where you also agree to pay the charges of the recipient’s bank and any agent banks we use, instead

of the recipient. We may not be able to tell you in advance what an agent or recipient bank will charge; or

3.2.2 for charges to be shared, where you agree to pay our charges and the recipient pays their bank’s charges, and, if we use an agent bank

when sending the payment, their charge (if any) is deducted from the payment before it reaches the recipient’s bank. We will not alway s be able

tell y ou in advance what the recipient’s bank or any agent bank will charge.

3.2.3 When an international payment is sent online all charges will be shared as per condition 3.2.2 above, t here is no option for y ou to pay all the charges

3.3 Our charges that apply t o international payments are:

Payments made via Amount of payment Charges

Branch/telephone Up to £5,000 £5,000+ £20 £35

Online Up to £5,000 £5,000+ £10 £17.50

3.4 We will take our charges f or dealing with your international pay ment, and, where appropriate, any charges by the recipient’s bank and any agent bank(unless

the payment f alls within condition 3.2.2 above, and the agent bank’s charge is deducted f rom the paym ent) f rom y our account.

4. Statements and information.

4.1 The payment transaction details, including the sterling equivalent of the payment, t he charges which apply and any breakdown of these and the exchange r

applied will be confirmed to y ou immediately bef ore the pay ment has lef t y our account and will be shown on the statement f or your account.

Please contact us if y ou’d like this in large print or Braille. We may monitor or record phone calls with y ou in case we need to check t hat we hav e carried out y o

instructions correctly and to help improve our quality of serv ice. Lloyds Bank plc Registered of f ice: 25 Gresham Street, London EC2V 7HN. Registered in Engl

and Wales no. 2065. Authorised and regulated by the Financial Conduct Authority. We are members of the Financial Services Compensation Scheme and the

Financial Ombudsman Serv ice.

lloyds transfers 2015

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