managing in hard times
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![Page 1: Managing in Hard Times](https://reader030.vdocuments.pub/reader030/viewer/2022032503/55beee46bb61eb9f2f8b47e2/html5/thumbnails/1.jpg)
Managing in Hard Times
Chris PinderDirector of Learning Information
ServicesEdinburgh Napier University
&CILIPS President 2010
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Overview
1. It’s the economy, stupid
2. Crisis, what crisis?
3. Yes, we can!
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Part 1: It’s the economy, stupid
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Pressure on Public Services
• Comprehensive Spending Review
• Scottish Draft Budget 2011-12
• Efficiency• Strategy• Accountability
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Impact on Libraries
• Library in wider organisation
• Library users as consumers
• Libraries in media spotlight
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Part 2: Crisis, what crisis?
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Library advocacy
• Use of public libraries• Student satisfaction• Funders’ view of
libraries
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Know your enemy
• Public libraries• Academic libraries• Suppliers
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Part 3: Yes. We can!
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Guiding principles
• Stick to the knitting• Outlaw perfection• Maximise resources• Don’t help those who
can help themselves• Share
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Working in partnership
• Purchasing consortia• Supplier data• Governance• Shared services• Shared space
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The human element
• Empower• Multi-skill• Experiment• Fit for purpose• Listen to customers
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Multi-purpose place
• Attractive environment• People want to use
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Don’t waste a good crisis!
• Paradigm shift• Redefining role
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The good manager in hard times
• Reality check• Role model• Communicate• Be positive• Embrace change• Do the right thing• One for all and all for
one!
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If all else fails…
Dance!
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Picture attributions
• Bronson: GaPony WDTV• Clinton: Public Domain• Callaghan: Archival Research Catalog Identifier 178479 • Obama: GNU Free Documentation License • RBS £20 note: lusobrandane (flickr)• Torture: Sean Svadilfari (flickr)• Libraries poster: GeoShore (John Kirriemuir) flickr• Libraries demo: wickedlocal.com• Vote for libraries: American Library Association• G men: Ebenezer (Picasaweb)• Pushing car: Omega Man (flickr)• Newton’s cradle: DemonDeLuxe (Dominique Toussaint) GNU Free Documentation License• UN flags: Slobodan Kovrlija (Wikimedia)• Lego people: Joe Shlabotnik (flcikr)• Library Pub: Thor Dekov Buur (flickr)• Santa/reindeer: cartoonist Gatis Šļūka; photo Helmuts (flickr)• Superman: Xurble (Gareth Simpson) (flickr)• Furious dancing: alicewalkersgarden.com